Flipkart Complaints & Reviews

Purchased lenovo a5 (Black, 16 gb) from www.flipkart.com on 17th feb, 2019 which was delivered on 19th feb, 2019.

Order id: od[protected]

Thereafter received two messages (Attached) and calls on 21st feb 2019 around 11 am for getting first prize in lucky winner in which i never participated. Asked my tell my account details for the money to be transferred.

Received a fraud message and call...

My email id is not working for login, it shows "account does not exist" while it's already registered. Even i'm not able to update my password!

I've complained so many times about my login problem but still not resolved yet and never got any calls from flipkart customer care. Worst customer care experience ever...

I'm waiting for flipkart customer care to look into my complaint.

I ordered royal canin labrador retriever puppy dog food on 8th feb 2019. But l received royal canin labrador retriever adult dog food on 12 feb 2019. The product belongs to non refundable category. So i can't refund the same. The product is not useful for me. Can please take back the product and refund my money. I expect a positive reply from you very soon.

Recently i ordered a camera bag in flipkart and choosed lowepro 150 from the site... Yesterday i received the product and after seeing the bag i had lost my words... The bag sent by the seller was sub standard and seems like a used one.. Secondly the item was lowepro 150 but he sent lowepro150ne... Most astonishing subject is that there was not a single zip slider puller in the chains of the bag and the seller had wrapped nylon cables in place of the pullers... I am confirm the product is not lowepro manufactured but a duplicate one.. I hope that you will look in to the matter and to contact and warn the seller not do such things in future...
I request you to divert my order from that seller to a genuine one so that i receive a genuine product... Thanx

Flipkart has harassed me by blocking my account right after i had purchased the product and not providing me with a solution. My registered mobile number is [protected] and email id is [protected]@yahoo.com my order id is i need to return a product i purchased. Order id od[protected]Puma black sneakers amount rs. 3239.00 i cannot do this from the app as i am no longer able to login as my account has been blocked to due to high number of cancellations. I cancelled a few order before even they were delievered because of some issues relate to the time of delievery. That is absolutely a valid reason. Now, for an item i had paid they blocked my account deliberately so that i cannot return the product. This is pure violation of my consumer rights as well as they are not keeping up with their own policies. We buy something online with a guarantee that we can return the product as sometimes there can be some size or fitting issues. And now, they just keep forwarding me the same mail over and over that i cannot log into my account, there has been no other contact made by them. I just want my account to be reinstated so that i can return the product and i can assure of not using flipkart and its services anymore. But since, i purchased and paid for this item it is my right to return it in the original condition if i am facing size issues. I have a valid reason to return my purchase.

They are sending me the same mail again and again that "your account has been blocked due to high number of return requests"
This is not a dolution, i demand my account to ve reinstated so that i can return that product which is useless to me, that is as per flipkart and its policies.
I have purchased a lotof items and i dont think i cannot return a product after paying so much money for all other purchases.
They just keep giving me the same mail again and again and they say that it is the solution.
But how come its the solution if i am not satisfied with the product

My order id-od[protected] and od[protected]had the delivery date of 19th february 2019, but it has not yet been delivered, the wishmaster didn't call me nor have come to my door step but i got a message that they tried to contact but couldn't reach me, which is not at all true i called the delivery guy he told he could not come on that day and promised to give delivery on 30th morning, to which he didn't do neither called, before also last week i ordered trolley bad which had the same issue at last i had to canc l my order and have booked again, same thing is repeatedly happening such kind of behaviour and delivalable is not at all accepted from flipkart, who will trust you guys after this kindly work on this and make the product delivered else i will cancel my order. Hope some strict action should be taken on the delivery guys who not doing their work properly and gives false intimation to flipkart n the customers.

Hi

I had ordered a gift on flipkart to be sent to a friend who lives abroad.
However, while i did send my gift, i was then told that a wrong product was delivered.
Here is the order number
Od[protected]

The product ordered was: shining jewel infinity design rhodium brass pendant
I received a completely different product.
The seller of this product is: shiningjewel

The product is not in india to request for a replacement.
However, for this bad service, i would like to request the right product that i had ordered to be delivered in india.

Flipkart has harassed me by blocking my account right after i had purchased the product and not providing me with a solution.
My registered mobile number is [protected] and email id is [protected]@yahoo.com
My order id is i need to return a product i purchased.
Order id od[protected]Puma black sneakers amount rs. 3239.00

I cannot do this from the app as i am no longer able to login as my account has been blocked to due to high number of cancellations. I cancelled a few order before even they were delievered because of some issues relate to the time of delievery. That is absolutely a valid reason.
Now, for an item i had paid they blocked my account deliberately so that i cannot return the product. This is pure violation of my consumer rights as well as they are not keeping up with their own policies. We buy something online with a guarantee that we can return the product as sometimes there can be some size or fitting issues.
And now, they just keep forwarding me the same mail over and over that i cannot log into my account, there has been no other contact made by them.

I just want my account to be reinstated so that i can return the product and i can assure of not using flipkart and its services anymore.

But since, i purchased and paid for this item it is my right to return it in the original condition if i am facing size issues.

I have a valid reason to return my purchase.

I'm writing this post to highlight the issue that i have purchased macbook air on 21st jan 2019 and received laptop by next day. I have noticed that serial no. Which was mentioned in the invoice mismatched with laptop serial number. I have reported this issue to customer care and they replaced my laptop. This time they have mentioned barcode instead of serial no.in the invoice and i have highlighted this issue dozen of the times to the flipkart...

Bought a mobile phone as a gift for father, got delivered on feb 20th. Faced some issues with restart. Now my father is disappointed and doesn't trust the brand of both the phone and flipkart. But flipkart guys are insisting on sending a technician and replacement. They are not willing to understand that when trust in the brand is not there, my father will not accept replacement also.

I just want a refund, so that i can make my father happy.

Order number od[protected]

I have completed my payment for whirlpool fridge and kodak smart tv rs 11990 and 11499. The amount got debited from my account but order was not successful. I called the customer care they told to check at bank end as the seller not received the amount. My account transaction history clearly showing the amount got deducted by flipkart payment system. I am getting the very poor response from customer care they told the same think.please refund my money. The very first time I ordered in flipkart and I got very bad experience.

I have purchased bed from flipkart under return policy. But, the size of bed is different from standard bed size. I have to designed mattress specifically for it since it does not meet the size of the mattress available in the market. I visited the website again. I found that the photos of both king and queen size bed is same. Even the colour in the photos is same the height of bed in photo is perfect. But, the description has less height than i need. No one can judge the size by just lxwxh without seeing the photo. Every customer always sees the photos. They just put the different description. When i requested for the return, they rejected by saying that you received the product as same as description. This is the same as you bought a mi phone, but you received oppo. Because description is different than photo. Then, what is the purpose of images. Just to fool the customer?

The very next day the item was delivered the price has changed in your website, this is not acceptable. I am demanding a credit of the difference since there should be a least of 15 days price protection.
Bought price - 2 handsets @5999
The very next day i received the price on the phone is 4999
This much price difference is unacceptable and i demand refund of the excess amount paid. If i receive no credit from your end then i will take this matter with consumer cell since this amounts to cheating and hoarding

I ordered a boat usb type c cable for 349 around 15 days ago, and i don't know why this order was cancelled from your side. So i raised a complaint in flipkart support and ordered a new cable (Same product) for 449 as i received a mail earlier which said that order was cancelled as the cable is in high demand, so they increased the price and they told me to order a new cable again. Unluckily that order was cancelled again. And i lodged a complaint again. I needed a cable in urgent because my old cable wasn't working & i trusted flipkart so i ordered a new cable again after lodging a new complaint again. Finally my order was cancelled again. So i thought that there's a problem with particular brand, so instead of boat, i ordered a mi type c cable and i was shocked to see that for the 4th time in a row, my order was cancelled again. I placed order for cable one after another because i haven't received even a single cable yet and every time i raised a complaint against this in flipkart support. Instead of solving this issue and compensating me, you blocked my account saying that i was ordering products for reselling. See my order history for last 1 year, i didn't order even a single cable. But when i needed a cable, i ordered one, it was your fault as you cancelled my order. See my order history, i haven't received even a single cable yet out of those 4 cables which i ordered, every time my order was cancelled from your side. I was expecting a serious apology from your side, instead of that, you blocked my account. You blocked my account, when there is money in my flipkart guft card (₹231) and there are coins in my flipkart plus account. The whole fault was yours, but still of seeking apology, you blocked my account. Everytime my order was cancelled from your side, how will i resell the products when i haven't received even a single product which i ordered. Now, either unblock/reactivate my account or refund my flipkart gift card balance through any payment mode and give a compensation for the coins which i earned by ordering on your flipkart.

Akshay singh tatawat

[protected]

[protected]@gmail.com

As we purchased New I phone 6s pluse in Flipkart the product was not dead conduction . i am very pathetic with this product i need to replace this product.
There no body response from flipkart customer care i think this is a cor bun copy as iPhone and Because already used phone..
Note: I need another mobile in iphone 6s pluse. This is for your information...

I have ordered something recently from Flipkart and on the next day I get the mail that my order has been canceled and no other reason was mentioned in the mail. Then I reach to customer care about this problem. They said they are looking into it and took two days and messaged me that " We’d like to inform you that your recent order has been canceled as our systems have detected irregularities in your account history." I have a good history of my account then also I get this message. And this "SUNITA YARAGUDRI Flipkart Customer Support" never solved anyone problem and so many complaints against her I have found on the Internet.

I want to buy my canceled order back and an apology from her for blaming me.

My order no. was OD[protected] for 'Healthkart Fish oil (1000 Omega 3, with 180 mg EPA & 120 mg DHA)'

Hi i have placed order in flipkart on 10/02/2019 adidas originals x_plr sneakers for men for ₹7799 online payment,
Order delivered to me on 15/02/2019 from courier service delhivery,
When opened the parcel it was found that the delivery of the product was wrong, i got wrong product. The product that got was totally different from the product for which has ordered for. The color and model was different and the market price was low of the delivered product. Later the i have request the company to returned the product and the company rejected it because
(We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact) ihave applied for return policy the company demanded the identity proof which was not acceptable because when i have place orders the product i didn't had top submit the identity proof and also when i got his product i didn't had to submit my identity proof. Then why i have to submit it now when i requested for the return policy? Like this the i have returned request was been cancelled 2 times from the company.
I have also share unboxing video. Later i called at nch to lodge a grievance against flipkart company. Complaint no 1167259
Expected — i wants the product to be returned and amount to be refund as soon as possible.

Hello, it has been 4-6 days over i added a return request, and also tried to contact the flipkart helpline still the not got the proper solution, always flipkart forward my concern and wishmaster calls and say to give my return product at their desired location not the same where they're delivered, i want proper solution.
I HAVE AUDIO RECORDING HOW THE WISHMASTER BEHAVES TO ME.
I AM SURE TO FILE A CLAIM AGAINST THE FLIPKART SERVICES IF MY ISSUE IS NOT RESOLVE AGAIN.

I have ordered a 32gb memory card from flipkart in November. When i started using the card whatever song or photo i used to move to the card it gets deleted on its own leaving a junk file behind. So i requested for a replacement from the flipkart and I received a message saying the person will come and replace your card. on the day when the person was suppose to come the replacement got cancelled on its own without any text message or alert from the app. When i later on checked the app that why the person did not come then i came to know the replacement got cancelled. So i called the flipkart customer care they said that this time your order will be replaced sorry for the inconvenience.also I have sent an email to which there was no revert. And this took place for next 4-5 times whenever i request a replacement the replacement gets cancelled on its own without any alerts and the customer care again says sorry and says that your issue will be resolved . This is happening again and again and no positive response from flipkart. Now I want my product to be returned to flipkart and refund for the same. They have tested all the patience . I need an action immediately.

Hi team,

This product purchased on flipkart on 14 august 2018 it's been only 3 months since using this phone last thursday i. E. 7 feb. 2019 display keypad was'nt working at all.

So went to authorized mi service center at shivani nagar to see what's wrong. They fixed it and charged 177 rupees as i have attached it with original bill.

As asked reason for charging while my mobile it still in warranty period they told me that this phone is "secondary product" as attached the original sheet with the bill.

As for damage control provide me replacement of new phone or else refund my entire order amount before 16 of this month as you guys provided the date else i will go to the consumer court or police station because this is fraud and you are cheating coustomers.

Regards
Nayan shah.