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Flipkart Complaints & Reviews

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Updated: May 13, 2026
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Flipkart reviews & complaints page 1311

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M
Manya Grover
Mar 17, 2019
Resolved
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Resolved

Address: Mumbai City, Maharashtra, 400102

I ordered a sofa cum bed from flipkart priced at rupees 10, 064/- on 31st march 2019, it was delivered on the 15th of march 2019, the piece was old, used, dusty and battered. It had no bill, no tags, no plastic cover, only covered with a dirty sack (Bora). We called the customer care and they refused to help us with the refund.
We would like the bed to be returned and the money refunded, we have been harassed for the past two days waiting for the wish master to come and pick it up. Due to some pin system, which was randomly implemented. I could not even call to know a tentative time for the pick up. The customer care executive is unable to help and resolve this problem. We have been waiting for hours since two days, for the pick up, which i had to reschedule because of the persons inefficiency.

I am now a very harassed customer, i need a refund now. I don't know who the seller is, i am using flipkart, and it is their responsibility to take this up seriously. If i don't get this problem solved, i will take this matter up further.

I have added photos of the pathetic state of the sofa cum bed that has been sent to me and i hold flipkart responsible for allowing such sellers to misguide the customers and not taking any responsibility.

Manya grover
Apr 18, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    J
    jawhar123
    from Kolkata, West Bengal
    Mar 17, 2019
    Resolved
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    Resolved

    Address: ROOPJET APARTMENT, FLAT - GB, P-39(35)SARAT PARK,KAYASTHA, NANDIBAGAN,HALTU, Kolkata, West Bengal, 700078

    I bought asus zenfone max pro m2 delivered on 17/03/2019 by exchanging my asus zenfone max but in the process of exchange the delivery buy denied accept my old one showing the reason the device is not perfect and charged me an amount of rs.1, 550/-. It is not fair. You people are misusing the facility of exchange offer. I am constantly purchasing products through flipkart. If this kind of behaviour is being done with me, i shall think differently. No one will use exchange offer for his/her new device. Now matter is in your court. I want to request you to take my old device and deposit the amount of rs.1, 550/- to my flipkart account at the earliest.
    Apr 18, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Mar 18, 2019
    Flipkart Customer Care's response
    Customer raised complaint as wish master denied to pick up the exchange product we interacted with customer took feedback about the issue, hence closing the complaint from our end
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      A
      ashokrishi2019
      from Erode, Tamil Nadu
      Mar 17, 2019
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      I lost my mobile . I want to claim in insurance . Unfortunately i missed my bill . I have a order number 421EcF81448656.Kindly do the needful as soon as earlier.My Contact number [protected]. I need a bill copy as soon as earlier for claiming purpose with in two days so please do the needful as soon as earlier.

      Regards,
      Ashok.G
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        N
        Nithin prashanth.D
        Mar 17, 2019
        Resolved
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        Resolved

        Hi,

        This is nithin, i'm srry to say that i'm very much disappointed with your service, last 12th march 2019, i ordered a product from satyam kraft my bottle classic series 300ml bottle,
        Bottle price 234 +
        Shipping fee 55
        Total = 289.
        I received the product today on 17th march 2019. The product i ordered and received is totally different not even a bit related. Cant be adjusted everytime with you guys. Please check with the dealers and the orders. My humble request is please dont tie up with these fake sellers.
        That bottle i received which is not worth for 50rs itself, i need a solution for this, can you help me to get the right product or else shall i return and try with some other online. The bottle i received is shown below.

        Please dont disappoint me again,
        I hope you dont. Top online seller flipkart i still belive you guys.

        Regards,
        Nithin.
        Apr 18, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 18, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          S
          from Badagara, Kerala
          Mar 17, 2019
          Resolved
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          Resolved

          Address: BETWEEN CHY RAILWAY STATION & SURESH NURSING HOME, 686101

          Od #[protected] installation service # [protected]

          After installation of the voltas ac at my location in changanacherry, we have noticed that the technicians has not closed/covered the hole drilled on the wall for the outlets from the split ac towards the outside unit.

          Usually the drilled hole outlets are closed/covered/pasted with plaster of paris after the installation work is over.

          The above step of covering/closing the outlet drilled hole was not carried out.
          Apr 23, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            T
            Technical and Comedy
            Mar 17, 2019
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            Address: fourthmile,jorbonglow, sukinapokhari, Darjeeling, West Bengal, 734214

            Hello cod option from my account have been disable. last time i have cancelled my order but that was not my fault your service is not good the product was not delivered on time so i cancelled . so please review on my query.now i cannot buy any things online because i dont have cards to do online pament. so kindly enable cod for my account .
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              M
              Mamatha Neelakanta
              Mar 16, 2019
              Resolved
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              Resolved

              Address: 560010

              Hi. My name is mamatha neelkanta. I had ordered american dreams perfume and made the payment too through net banking mode. But the contact number which was saved was incorrect. Due to that i canceled the order and updated the present contact number. After cancellation i got a notification that within 4hrs amount will be refunded. Its now more than 4hrs.
              Look forward to hearing from you.
              Apr 20, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2019
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                सिकन्दर सिंह राठौड़
                Mar 28, 2019
                Resolved
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                Resolved

                Address: Ward No 45, Near Karni Mandir, Sureshia, Hanumangarh, Rajasthan, 335512

                I paid rs 8499/- on flipkart for asus zenfone max pro m1 by net banking but it is not showing in my orders list on flipkart and above said amount already deducted from my account. I tried several time to contact customer care to resolve this problem but the company representetives guiding me in wrong way. Bank says the transaction is confirmed by the merchant.
                May 6, 2019
                Complaint marked as Resolved 
                Amount not refunded to me yet
                Flipkart customer support has been notified about the posted complaint.
                Mar 31, 2019
                Updated by सिकन्दर सिंह राठौड़
                No any response received yet
                Verified Support
                Apr 01, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Apr 01, 2019
                Updated by सिकन्दर सिंह राठौड़
                I contacted with Bank in this regard and their response is attached herewith

                Apr 08, 2019
                Updated by सिकन्दर सिंह राठौड़
                No any Update??
                May 06, 2019
                Updated by सिकन्दर सिंह राठौड़
                Problem not resolved as I not received my refund yet
                May 06, 2019
                Updated by सिकन्दर सिंह राठौड़
                How a complaint marked as resolved without my confirmation?
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                  A
                  Ashna Prakashan
                  from Puducherry, Puducherry
                  Mar 16, 2019
                  Resolved
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                  Resolved

                  Address: Mattathilveli(H), CMC:27, Cherthala PO, Alappuzha, Kerala, Alappuzha, Kerala, 688524

                  When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                  Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?
                  Though i forgot my password and try to reset but i don't receiving any kind of otp to reset password. And i just tried using my mobile number also for signing in thus recieving otp in mobile number but password can't be updated message has been showing. Please do necessary action in recovering my a/c.
                  My login details are follow:
                  Name: ashna prakashan
                  Email: [protected]@gmail.com
                  Apr 19, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 17, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Mar 19, 2019
                  Flipkart Customer Care's response
                  We had conversation with customer on [protected] regarding account related issue and informed that as our systems have observed a trend in purchase history that suggests that the items purchased are for reselling and not for personal use. This would also mean that, will no longer be able to login to your Flipkart account.

                  We are closing the complain
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                    M
                    mukesh lakshkar
                    Mar 16, 2019
                    Resolved
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                    Resolved

                    Address: 100-102, Ram Nagar Pratap Nagar Jaipur., 302033
                    Website: www.flipkart.com

                    I have purchased honer 9n but i want to return due to some personal issue. Please help me for refund my money. Seller not provide refund. I requested return within a day of delivery date. But the seller not process refund. Kindly help me. It is very bad process. I return the product without using within one day then why not seller provide refund. I request to you please help me for refund my money.
                    Apr 17, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 17, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Mar 17, 2019
                    Flipkart Customer Care's response
                    Customer raised concern stating that he placed the order by mistakenly. So, we interacted with the customer regarding the same and informed customer that as per seller policy the product can be replaced only if the product is manufacture defective or damaged condition. Hence closing the case from our end.
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                      G
                      Girish Kumar Naidu
                      from Kishanganj, West Bengal
                      Mar 16, 2019
                      Resolved
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                      Resolved

                      Address: Khordha, Odisha, 752050

                      Flipkart is continiously harrasing me by computerized voice call for the non payment of my flipkart pay later bill of rs 544 whereas i tried to open my account for last 2 months which had been blocked by flipkart. Without opening the acount how can i pay?? I have contacted flipkart on their helpline no. Also send them various emails regarding it. But haven't got any kind of reply from their side! I have purchased so many things from flipkart. Now for 544rs how can they harass the customers like this way?? Now flipkart is telling that they will go legal for 544rs! Is it a joke?? They blocked my account they aren't assisting me so how can i pay the amount without opening my id? Here are some proves which will show you that how i tried to get in touch with flipkart.

                      M girish kumar naidu
                      Apr 17, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Mar 17, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint regarding payment of Flipkart pay later dues. We have interacted with the customer and informed that as the customer has not made the payment even after multiple reminders, customer account has been blocked. Also, informed customer that the concerned team shall get in touch with the customer for further assistance and closing the complaint from our end.
                      Mar 17, 2019
                      Updated by Girish Kumar Naidu
                      Without solving the problem how can the complaint will end
                      Mar 21, 2019
                      Updated by Girish Kumar Naidu
                      No call from flipkart pay later team yet.
                      Apr 04, 2019
                      Updated by Girish Kumar Naidu
                      my issue will solve or not..
                      Apr 13, 2019
                      Updated by Girish Kumar Naidu
                      What should i do now?

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                        A
                        amartya raj
                        Mar 16, 2019
                        Resolved
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                        Resolved

                        Address: RNAR COLLEGE ROAD AK SAHU CLINIC, Samastipur, Bihar, 848101
                        Website: Flipkart

                        I ordered a smartband and at the time od delivery just in the front of delivery boy i had opened the product he also saw there was no any product inside that. He said i have to. File a complaint against it as i had filed a complex to flipkart against it after that they had deactiveted my flipkart account and also rejected my return request. They had did this fraud to me. And when i call their customer service they again n again tell me that because of my deactiveted flipkart account they can't file my return request. Anad i have to reverse back to their email and when i make a reverse back to it they again send me that very email. And it remains continued again n again. I was a trusted user of flipkart since 2015. And now they had did this to me. Please help me
                        What should i do! My money is still with them and i don't have any product! I also have its unboxing video with me!
                        Hope u will get back to me soon!
                        Apr 17, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 17, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Mar 17, 2019
                        Flipkart Customer Care's response
                        We would like to inform you that we tried reaching you on your registered number on 17th March 2019 at 11:35AM but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                        I had also replied to their email about my alternate calling no. But they are not calling me!
                        I think i should have to file this complain over Consumer rights and stop all.over my culigs and Family members to shop.on Flipkart like websites!
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                          A
                          AjitShi67245212
                          Mar 16, 2019
                          Resolved
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                          Resolved

                          Address: Banglore, Pune, Maharashtra, 411045

                          Order placed: your order for asus zenfone max pro m...+1 more product with order id od[protected]. You can expect delivery by thursday, mar 14, 2019. We will send you an update when your order is packed/shipped. Today issue 16 and still i have not received order instead of multiple calls and compliants there is escalation from your side. I am totally frustrated by your pathetic service. Also order was postponed without confirming me and deliver boy never calls. Just send messages saying they will returning the product. Now its postponed till 18 th march. I am not available in city to the order on 18 march. Please escalte his and expediate the order.
                          Apr 20, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 17, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Aman_patel
                            Mar 16, 2019
                            Resolved
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                            Resolved

                            I purchased lg g7+ thinq along with buyback guarantee. The buyback period was beginning from 16th march 2019 to 14th june 2019. But i have been unable to reclaim the guarantee on any phone i. E. I have been unable to view the option of buyback guarantee on any phone. The customer care too has been unresponsive about it and took no steps to rectify the issue.
                            Apr 20, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Mar 17, 2019
                            Flipkart Customer Care's response
                            Spoke to customer and he confirmed that issue is resolved.
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                              A
                              AbhiShekohyes
                              Mar 16, 2019
                              Resolved
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                              Resolved

                              Address: C-2, RR Residency, 9th A Cross, Bangalore, Karnataka, 560027

                              I bought pixel 2 on 29th of july with bbg of 37000. Now when i try to avail it, it says abb not enabled for your account. I have raised the issue with flipkart on 2nd march and after nearly 13 conversations there's no solution provided. I tried to reach through social media too but every time they assure me that the technical issue will be resolved within 24 hours. Now i have already missed out on many offers on the products i want to buy but bigger issue is that the bbg is going to expire soon. It's a matter of 37k so i want to proceed with other legal options then.
                              Apr 17, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 17, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                R
                                Ravindranath Balakrishnan K
                                from Bengaluru, Karnataka
                                Mar 16, 2019
                                Resolved
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                                Resolved

                                Address: 19/5 & 19/6 MSTC Ltd 3rd Floor Kareem Towers Cunningham Road, 560052

                                I ordered poco f1 by xiaomi (Armoured edition, 128 gb) on[protected]. Flipkart promised to deliver it by[protected] within 11 am. But so far it is not delivered. When i tracked the item it showed the following ststus as product misroute (Same city misrouted). No response from the flipkart.

                                Saturday 16th march 08:53 am bengaluru dispatched to motherhub_blr
                                Saturday 16th march 08:35 am bangalore misroute (Same city misrouted)
                                Saturday 16th march 07:11 am bangalore received at mysore road hub
                                Saturday 16th march 04:11 am bangalore dispatched to mysore road hub
                                Friday 15th march 06:54 pm bengaluru received at motherhub_blr
                                Friday 15th march 05:52 pm bengaluru dispatched to hoskote sort facility
                                Friday 15th march 05:52 pm bengaluru received at hoskote sort facility
                                Friday 15th march 05:48 pm bengaluru shipment created.
                                Apr 21, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Mar 18, 2019
                                Flipkart Customer Care's response
                                customer has raised the concern with regards to the delay in delivery as we have interacted with the customer
                                and we have escalated this issue to the courier service provider and customer has confirmed that he has received the product hence closing the complaint from our end.
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                                  G
                                  Ghaghretiya Sunil
                                  Mar 16, 2019
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                                  Address: Shreyash retail pvt.ltd new era warehousing, near rasayani, vanivali, Maharashtra, India - 410220, 410220

                                  Dear sir please mara order ne returne karavo me ek Flipkart mathi earphones magaya ta pan te bagdela se to te svikar karta Nathi am ke se ke ame to saraj aapiya ta and me mara je account mangaya ta e account pan Flipkart te band Kari didhu and am ne call karvi to am ke se ke Thai jase pan koi kai kartu Nathi to please sir maro order return karavo
                                  Mar 16, 2019
                                  Updated by Ghaghretiya Sunil
                                  Maru Flipkart account band Kari didhu se and mare product bagdeli se ne return karvi se pan te svikarta Nathi and Maru account pan block Kari didhu se to sir mare Su karvu please sir Flipkart seller ne contact Kari aanu kaik solutions kadho thanks & regards sir

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                                    S
                                    Sandesh Malbari
                                    Mar 16, 2019
                                    Resolved
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                                    Resolved

                                    Address: Raigad, Maharashtra, 410203

                                    Isyl htc desire 310 1gb... With order id od[protected]
                                    Product show on flip kart but different and faulty useless product delivered by flip kart
                                    Sandesh malbari
                                    [protected]
                                    Please check immediately.
                                    I want smart watch of htc desire 310
                                    Not a genuine product.
                                    Please give me original product otherwise i am go to media and consumer court to expose the flip kart.
                                    Apr 17, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Mar 16, 2019
                                    Updated by Sandesh Malbari
                                    I want refund and htc watch
                                    Verified Support
                                    Mar 17, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      M
                                      Meswati
                                      from New Delhi, Delhi
                                      Mar 15, 2019
                                      Resolved
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                                      Resolved

                                      Address: Rohini Sector 15, New Delhi, Delhi

                                      Dear team
                                      Greetings

                                      I ordered a profuct on 11th feb 2019. It was a levis womens shirt. I made the pre payment via my debit card. Its not more than one months but i havenot received my product.
                                      I called flipkart several times but didn’t received any responce from them. They are nor giving my product neither my refund.
                                      I am very much disappointed please help me to get my order or else refund asap.

                                      Regards
                                      Swati Sharma
                                      [protected]
                                      Apr 20, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 17, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        R
                                        ravinder sohu
                                        from Kolkata, West Bengal
                                        Mar 15, 2019
                                        Resolved
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                                        Resolved

                                        Address: 700156

                                        The above ordwe no. Is suppsed to be delivered by 14 march 2019, but till date it's not been delivered neither any update has been sent. It's been just waiste of time.
                                        Can i have update so that corrective action can be taken olathe order id is od[protected].
                                        Despite payment made through online and date of delivery was 14 march but till today at 2100 hrs on 15 march no information is being given by the company.

                                        Regards
                                        Ravinder
                                        Mobile no. [protected]
                                        Apr 21, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 16, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Mar 19, 2019
                                        Flipkart Customer Care's response
                                        We had conversation with customer on [protected] regarding product delivery and customer confirmed that product has been delivered on[protected]. As per customer confirmation we are closing the complain from our end.
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