Flipkart Complaints & Reviews

I ordered asus zenfone max m1, mobile got issues in finger print initially, as raised return request technician came and sorted out, again next day camera performance issue the same technician resolved. Ppijt to note here is all he did is only a temporary resolution. Later some time on the same day i got over heating issue suddenly if i used my mobile for a voice call (In 8to 10 min).. So i asked for a refund / money back. Mobile got these many issues how can i use this further. Customer care associates are not approving the refund. Also they asked me to go to brand service centre. How dare they say this since my return policy time frame is still there.in this case i need a refund. How can i trust these worthless product. Flipkart is cheating customers by saying seller policy. Why flipkart is allowing these kind of cheat sellers to sell the product. All i need is my money back. No other option. Take take product back and provide my money back.

Order id: od[protected]

Od[protected] totally disappointed flipkart fake promises diffrent colour recieve now i am totally disappointed totall time wasting executive promise me wait for 24 hours give 500 compensation but no resolution raise a complaint if my problem no solve i do legal action daily 10-15 phone recieved but no resolution flipkart worst services not give resolution

I ordered some skin care products from flipkart whose delivery date was scattered although being ordered under one cart. The delivery agent was not reachable most the time and when i visited the office for collection of parcel it either was vacant of agents or the product was not scannable any used to get close before its stated closing time. I had to return back home twice when i went for collection. I am totally fed up with flipkart and its services and never going to order anything from this site.

Kindly see to it that the delivery man who has works for flipkart in kohima town.
The reason i order from flip kart and other websites in india as well as international one is because it is home delivery. I got a call from this delivery man on[protected] who has asked me to come and pick my package but since i was in office i asked him to drop my package at home which is only 10 seconds from the place he was standing but he refused and started to talk very rudely and threatening me that he will cancel my order and will take it back. Such a thief!! I was very surprised by his response of this delivery guy employed by flipkart. Such uneducated and unethical person they have employed. Kindly fire such person..[protected]d that is his phone number... I have lost interest in flip kart and will never order from this website. You just lost one customer. I will also tell my family and friends not to order from this website as we, the customers, are to be treated like this way.

I brought a asus mobile on jan 27 2019 it was working good for one week then mobile got switched off and again it's not getting switch on from feb5th. I don't y it's happened. I was busy in my delivery so i couldn't complaint as soon as it happened. My get back offer is also over now i need resolution for this problem or change the product and give because mobile cost is 13000rs.

I ordered an asus zenfone max pro m1 on 7th feb via net banking. It was shipped on 8th feb. The estimated time was concluded to be 13feb but later i received an email about the delay of the product from 13th to 14th feb but it has been 16feb (I have posted this at the night of 15th feb) but still haven't received the product what's more there's no status update either and it's still concluding the estimated time to be 14th feb and the location of the product have been backwarded from 'shipment yet to be delivered' to 'dispatched to motherhub (Hub at the neighbouring city).
I want the order to be delivered by 17th feb or else, i would be forced to cancel the order. For knowing more details and response please email to [protected]@gmail.com.

Best regards,
A flipkart customer

Hello sir/maim
I ordered a Microsoft surface laptop order Id is OD[protected] which amount was Rs39, 990.00 and amount was paid and tht product was shipped thts already on the way and seller suddenly cancelled that product and now tht product price is Rs41, 990.00.when I talk to the Flipkart customer service they told me the product was out of stock thts why seller cancelled the product, Now my point is if the product is shipped and it's on the way almost arrived thn how it's out of stock???
My Second point
The Flipkart made the reason that the product is out of stock now at the discounted price on which i ordered, they advised me to order again on higher price. how the product was available on higher price if the product became out of stock during delivery . if the product was out of stock why they confirmed my order and why they kept selling it . why they kept selling the product when they did not have it on their stock .

Sir/Mam i have order Yu Yunique 2(Coral Black, 16GB) from 2gud.com but seller sent me Yu4711(8GB) mobile phone which is too bad in condition and the phone is cheaper than Yu Yunique 2 which i have order. ok then i request a refund but its says that it will take a day to approved and i will get a call from 2gud team, but after a day they did not call me; not only that i have got a email and sms which says that " the seller will not be able to fulfill your return request for the item. In case you need any product related assistance, please contact the brand". is this a joke? this product came with 10 day return policy and thats why i think i am safe and 2gud is from flipkart so it blindly 100% trusted, but this incident is broken my all trust, now i am trying to contact with customar care but they only give Email Conversation option there has no option for Call Back facility or Mobile no to contact them manually. please help me i am now resigned!! please stop this kind of fraud seller and approve my refund process!!
My Order ID= OD[protected]
My Refund ID=[protected],[protected] and[protected]

I'll transfer one gift card on 3rd February 2019 from my registered mail id to my brother and that card still not received to receiver so i raise complaint to Flipkart and from last 3rd of February my issue not resolved and on 13th February they mailed me that they provide a new gift card in 24 hrs but still not get any gift card voucher and customer care executive give me different different reason everyday. I'll attach screenshot of mail which flipkart mailed me on 13th February.

Eplacement ID:
[protected]-- replacement order- 2 times called by your person and said that delivered on sunday morning hours, i said ok because of we are all woriking from monday to saturday .

but i have checked the web site that replacement product was cancelled.

how can it possible and without customer consent.

I order phone oppo k1 it misrouted in same city they asking to cancel the order i don't want to cancel as the order i buy on offer now if i place fresh order i have to pay more money and less benifits i was hoping if i got my mobile in offer i buy mobile with buy back offer @1 got 90% value back with in 8 months flipper misrouted it now the offer is finished feeling unhapppppy i t. V. To fresh order but now my mind changed never clipart again worst worst service very bad driver totally fed up waste time money everything useless service

Sir i have order adidas solar boost blue color shoes price is 14999 and my order id is od[protected] i have recived adidas black color solar boost shoes when i raise return for this flipkart block my account after i compland by a call in customer service they says we are unable to take any action becouse your account is block last two weeks i have compland for this they don't take any action they says we are working and then they close my case they don't accept return please help for return my product and my product is on cardless credit emi if you don't accept this product i dont pay for different color product i dont pay this product emi and i also have a in my account 1600 rupay gift voucher nd 50+ flipkart plus coin cardless payment emi 51000 how i pay this ammount my account is block how i pay next months emi when i avoide this they charged 22% of interest i dont understand what will i do please help to resolve this concern and please reactive my account please.

Sir i have order adidas solar boost blue color shoes price is 14999 and my order id is od[protected] i have recived adidas black color solar boost shoes when i raise return for this flipkart block my account after i compland by a call in customer service they says we are unable to take any action becouse your account is block last two weeks i have compland for this they don't take any action they says we are working and then they close my case they don't accept return please help for return my product and i also have a in my account 1600 rupay gift voucher nd 50+ flipkart plus coin cardless payment emi 51000 how i pay this ammount my account is block how i pay next months emi when i avoide this they charged 22% of interest i dont understand what will i do please help to resolve this concern and please reactive my account please.

I paid 1lakh for an acer predator helios laptop that was on sale. When i received the laptop, the seal on the brand box was already opened. So that means, somebody already used the laptop.

I initiated a replacement on jan 25th. It is now feb 11th and have no heard from retailnet even once. Apparently my phone is 'busy' every time they call. They cancelled my replacement request 6 times already and some of them without even providing a reason. Flipkart says "there is nothing we can do, the seller has all the control". They can not even refund my money.

Retailnet is just wasting time so i will get fed up and start using the fake product. Flipkart is the most useless site where they have 0 control over how the seller treats the customers. They cant provide a date or resolution. This is the worst experience ever.

Consumer complaints
Hi sir my name is Anjana Malhotra

My email id :[protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

Order number - OD[protected],
asus zenfone max m2 .
i ordered Asus max m2 smartphone during their omg days sale ... they confirmed the order but after the shipment, they cancelled the order before delivery without any notification. the Flipkart made the reason that the product is out of stock now at the discounted price on which i ordered, they advised me to order again on higher price. how the product was available on higher price if the product became out of stock during delivery . if the product was out of stock why they confirmed my order and why they kept selling it . why they kept selling the product when they did not have it on their stock .
when i contacted to Flipkart, they block my Flipkart account, and my number to stop me to write a complaint on consumer forum against the Flipkart .

Sir my flipkart account was deactivated because i have requested them to verify the mobile which i have received having original charger or not the straightaway deactivated my account without giving any resolution and i have gift voucher on that account also and 65 flipkart plus point. Also they don't give me any satisfactory reply again and again sending same reply that we will not activate your account please i request you to read this concern to flipkart to activate my account my mail id is [protected]@gmail.com

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Online ShoppingFlipkart fraud in online shopping with flipkart
Flipkart — fraud in online shopping with flipkart

1 Review
jitendra.choudhary46 on Feb 13, 2019
Submit a Complaint
Dear Cunsumer Forum,

Please look in this Flipkart trying to play smart game with me when I complaint regarding my quiry that time they reply on mail Flipkart seller will honor the difference amount.(In Chain mail).

Kindly once go through my Problem... Flipkart seller cancelled my order without taking my permission Order ID OD[protected] if Flipkart sellers are totally not responsible then this is Flipkart Duty to full fill E-commerce Business Guidelines.
I paid full payment then also Flipkart not delivered the Item at my place and Flipkart Seller Cancelled my order...how can?
Who will paid for this loss...I m loosing 5 K more for same item currently.

I am totally Unable to understand Flipkart way of Calculation, Can I know what is the Mean of NO COST EMI ???

Because there I am paying Extra amount on EMI conversation for below mentioned Order.
Old order-OD[protected] EMI- 3414 for 12 months Means at the End total amount payable is Rs.40, 968/-
New Order-OD[protected] EMI- 3583 for 12 months Means at the End total amount payable is Rs.42, 996/-

Difference amount - Rs.1874/- (As per Flipkart Calculation).
Difference amount - Rs.2028/- (As per my Calculation).
The product which I purchased is available on 37, 000/- at the time of Offer but Now it's available on 40, 000/- So according to me there is 3, 000/- Difference and SBI Card payment offer which is 1750/-
In this new order I lost my SBI Card payment offer which is Rs.1750/-
So according to me there is short fall of Rs.154/- & SBI Card payment offer which is Rs.1750/-
Total amount I lost in this new order is Rs.1904/- which is Flipkart have to pay me.

At the time of this order OD[protected] there is SBI Card offers Rs.1750/-off. available & Not cost EMI also available.

Due to cancelled this Order by Flipkart seller i loose Rs.1750/- of SBI Card offer by Flipkart.

But now Flipkart taken a you turn and telling order OD[protected]
done by credit card no cost EMI was not applied, Answer from Flipkart.(Screen short attached at the time of transaction process from Flipkart website during his Offer period last month in Jan 2019 and I have msg confirmation also from SBI Bank my transaction under EMI Process and decline from Flipkart).

Now Flipkart not giving me SBI Card offer (Rs.1750 & EMI Differences Rs.154 Total Amt Rs.1904/- )

Dear Consumer Forum...Need your help First order OD[protected] which I booked there all offers are available but due to Flipkart seller cancelled my order without taking my permission or concern this is fraud in E-commerce Business Guidelines.

Kindly logged my complain Shere me Reff No. Please look in this matter on urgent basis!!!

Dear Flipkart,

Kindly reply to this mail ID only & CC to all of them.

Regards,
Jitendra Choudhary
Mob: [protected].

My account is blocked by somehow i do not know. My id is [protected]@gmail.com. I have login after many time so please help me and open my account. My flipkart account has been deactivated and now i want be activate. I enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it", so i am requesting to you please reopen my account.
Pl solve this problem

Respected sir/ madam... I purchase above personal computer wifi adaptor to your company through online but it doesn't work properly so i want to replace it immediately... I am waiting for your appropriate reply... Plz give me your reply within less amount of time...!!!