Flipkart Complaints & Reviews

I'd purchased moto one power mobile phone on february 25th, 2019 via flipkart. I've used the emi payment option.
I've just realised today that the vibration mode is not working on the phone. The haptic feedback is not working at all even after turning it on in the sound settings.

What's the procedure for replacement of device?
Looking forward to your kind cooperation.

I bought MI pocophone f1 (256gb 8gb) exchange of lenovo K4 (2300 exchange+2000 bumpup). But delivery guy refuse to take back it because K4 note 2 corners have scraches because of hard case.

I recently placed an order at flipkart for poco f1 (Black, 8 gb) (2563 gb) mobile phone under exchange.
The exchange offer involves exchanging older mobile with a newer one.
When the ekart (Courier name) executive came to deliver the mobile, he rejected the exchange for reasons not indicated by flipkart.

The flipkart terms and conditions are (Flipkart terms and conditions followd by my response):
1. Brand and model of the old device matches the declaration provided by me in the flipkart website at the time of purchase of the new device.
The old device exactly matches the declaration provided by me.

2. The phone switches on and should be in switch on mode for a minimum of 30 seconds without connecting to charger.
The phone switches on and remans active for hours together.

3. The imei of the old device, provided by me in the flipkart website at the time of purchase of the new device, is correct and there is no mismatch.
The imei of the old device matches exactly with that provided by me.

4. Screen should not have any cracks and it should not be coming out from edges. Body of phone should not have any crack and there should not be any button missing from the phone
There are no cracks on the screen and it remains intact. There are neither cracks nor missing buttons in the phone.

5. For all phones, the screen lock should not be active (All forms of screen lock viz; pattern, pin, password, fingerprint, face recognition, smart lock, etc needs to be de — activated).
The screen lock was not kept in active.

6. For apple iphones, i-cloud account is unlocked.
This is not applicable in my case.

Despite fulfilling the terms and conditions as a customer, my purchase order was not fulfilled and thus the exchange was rejected. I request follow the terms and conditions mentioned on the website and thus complete my purchase order.
More over wish master didn't even check the phone inside, even imei number. He said me the reason, paint in the concer of the phone went off.
I'm not aware if flipkart accepts only if the product is as new as showroom condition.
In such case why should user want to exchange the mobile for low cost. Flipkart is very worst and cheating in the name of exchange.

I placed the order on 7th march and actual eta date is 10th march, i requested the flipkart team to look the reason for rejection by the wish master. They told me to await for 12 th march and now its turned to 13th march.
You should reply for it and its the order id od[protected].

Hello sir.
My account was blocked stating high returns in my account. And the returns which were in my account are genuine and no unnecessary returns but flipkart is blocking our account there were maximum 10 returns in a 1.5 years and that also genuine which were not worth of quality, damaged, missing which we can not use by using our money so they we're returned but those people are not understanding and deactivated my account. How far this was worthy. I need my account as i also bought plus membership for 1 year and i also collected plus coins from. Large purchases bow they blocked and i lost all the complete benefits of membership and all. My account linked with i'd srivalli. [protected]@gmail.com was blocked

Dear manager

I have flipkart account with mobile number [protected]. I am purchasing many items from both flipkart and amazon.in for my new home. I ordered a sofa with pre-payment of 34990 inr, that was my biggest purchase from flipkart. Delivery time for this product was 15 days and i waited till the last date when suddenly i received an email that the product is delivered. Since than i am following with you people to give me back my money or deliver the product. The executive are having the same attitude of any indian company after receiving the payment.

I thought that now management has gone to american company so it might have change. Please help me to get back my money. It's really long way to get it through consumer court and i prefer you to do justice.

Whenever i try to place an order i see cash/card on delivery option disabled for me. I tried changing the address pin code and tried for many products but still, i am unable to place an order with cod. I contacted customer care multiple times but no use.

Earlier in the past, i have canceled some items after placing the order may be because of that cod option for me is disabled. But because of this issue, i could not purchase many items. I want to do shopping with flipkart.

Please resolve my issue and enable cod for me.

As per the telephonic converstaion discussed with flipkart complete mobile protection about redmi note 5 pro (Rose gold, 64 gb) and complete mobile protection 1 year by flipkart protect with order id od[protected]. Flipkart complete mobile protection have not solved my problem so far. And they are provid plan mobile, under complete mobile protection plan jppoffk743975. Claim request ad[protected] and mobile was not delivered and delivered date is 08/02/2019 dispatch through blue dart courier jamshedpur shipment id [protected]. Please i request to you need full action on urgent basiss. I want my mobile is very urgent and i am also complied with national consumer helpline and my complaint no is 1179745 in this regards if company will give not proper respond.. Than i am planning to move consumer court and this is last mail to the company it self...

I have flipkart account with mobile number [protected]. I am purchasing many items from both flipkart and amazon.in for my new home. I ordered a sofa with pre-owned payment of 34990 one, that was my biggest purchase from flipkart. Delivery time for this product was 15 days and i waited till the last date when suddenly vb i received an email that the product is delivered. Since than i am following with flipkart management to give me back my money or deliver the product. That have the same attitude of any indian company after receiving the payment. I thought that now management has gone to american company so it might have change. Please help me to get back my money. It's really along way to get it through consumer court though i have started the enquiry on how to proceed in that way.

I have ordered for carriermidea airconditioner (Midea 1.5 ton 3 star inverter ac - white (18k 3 star santis pro dlx inverter r410a (Mi002) / 18k 3 star inverter r410a odu (Mi002), copper condenser) on 7th march 2019 from flipkart and got it delivered by 10th march and installed on 11th march 2019, as the product description says that it comes with a lot of features like follow me function, auto cleanser etc, after installation i enquired on the above-listed features, the service guy from carriermidea told me that there is no such feature in this ac, they also confirmed from the local office.

I checked with flipkart customer care, they simply asked me to return the product and get the refund, i am not sure how many buyers are aware of these issues, even after my complaint flipkart still displays the same specification which they do not care about the customers who are getting cheated by fake product descriptions.

After spending a lot of time online and shortlisting the products based on its features and price and when you get to know that you are cheated with fake details, it is a big frustration
I need to know what is the action against flipkart and the seller who sells products with fake details.

I have attached some photos for your reference.
Order id :od[protected]

. I had purchased an iphone x on march 22 2018 from flipkart which was described as a new product. Now since i realised the phone will be out of warranty soon i rushed to an apple service centre to extend the warranty and the executive checked the phone. He told me the phone is out of warranty and it was activated in the month of january 2018. I quickly called flipkart to check the same and they bluntly told me to wait for 5 days. I have not heard back from them and i am highly dissatisfied by the behaviour of such a big company. I have always bought my cellphone through them but there is a serious breach of trust from them. If anyone from flipkart india can get in touch with me asap that would be good. Would request for help i have attached copy of bill for reference my contact details are +91 [protected]
Email : [protected]@icloud.com

I have ordered a nokia 7.1 and received the product and the seal of the box was already opened. I have raised a replacement/refund request 5 times and all of them has been rejected saying that i didn't gave the consent to file fir for the lost product. Actually the product was not lost. The seal was just tampered.

While asking cs, why to file an fir etc., theu are not responding to my queries. They are saying foolish replies and forcing me to use an already opeened phone. Flipkart is cheating me with own knowledge.

Order id : od[protected]

My flipkart plus account blocked by flipkart without any specific reasons given. I was a genuine customer but they have been insulted me with this action. I had flipkart money worth thousand and 50 flipkart plus coins in the account. Please take necessary action to reactivate my account. Anybody can make another account easily but this account is valuable to me
Account id +91 [protected]

Flipkart is not allowing me to login into my account. They just told me that the product that i am purchasing are not for my personal use and i am reselling. I can provide all the proves that all the products that is purchased by me are being use personally and by families and friends. I also had 369 rupees in my flipkart account. Also many personal details were saved in my account such as debit card, credit card information and personal addresses. On replying to the sent by them they are just copy - pasting the same response that was sent by them earlier.

In recent days many products were also cancelled by them.in every product they just say that it is unavailable by the seller or seller has limited stock available.
Here are all the order number of the product that were cancelled by giving same reason :

1. Od[protected] cancelled on mar 9, 2019, 3:29 pm
2. Od[protected] cancelled on mar 9, 2019, 8:51 am
3. Od[protected] cancelled on mar 9, 2019, 8:36 am
4. Od[protected] cancelled on feb 27, 2019, 8:16 pm
5. Od[protected] cancelled on feb 27, 2019, 1:16 pm
6. Od[protected] cancelled on feb 26, 2019, 12:04 pm

Again they are not providing details of a product which is prepaid. Also i cannot check if it is cancelled or not because i am unable to access my account.

Email registered with flipkart : [protected]@gmail.com

Sir
My name is vimal kumar today morning i got a msg that i won new xuv car in price from flipkart.com bcoz i was shoping from flipkart last day and now i hv to pay 8500 rupees to claim my price and gv a contract number i saw this msg and think this is fake but after some time i got call he said he is calling from flipkart he gv me my last order details and ask me to pay 8500 and then they gv me my price but i m not trusted him bcoz i know why i pay if i got price in real but when i denied him and ask him fraud and shouting at him he also shouting on me and ask me that he will hit me at my home and abusing me but then i shout him more he cut my ph now what is the solution bcoz we are harassed by them bcoz flipkart leaked my information and also i think this is there new business of fraud i m very much upset and planning for a big action against them pls gv me any solution bcoz how they harassed us like this pks reply my email id us vimalsharma. [protected]@gmail.com
Thanks

I ordered one pop 4g smart calling watch, at the time of first delivery, the product was used by someone and i found it not in working condition, i requested for return that watch and at the time of second delivery it was not working properly, at the same day i return it and apply for my amount refund. Return request was accepted and all of a sudden i received a massage that "sorry the watch is unable to return"

Now tell me one thing, what can i do with this sorry, i mean i ordered a lots of things from flipkart but at this time with this product experience was so bad. If this kind of things will happens with the customer than no one else order anything from the flipkart, i want my money back as soon as possible. Feel free to call me for any clarification.

Return update: sorry, the seller is unable to fulfil your return request for pop 4g... From your order with order id od[protected]. Please check your email for more details.

Call on [protected]

I am searching to exchange my device with asus zenphone max m2 pro but my current device"s model is not mentioned on flipkart. My device name is xiaomi redmi mi a2 please resolve my problem. I tried searching my device through imei number but it is not working suggest me other ways to exchange my device i recently bought it. But flipkart is not showing mi a2 option in model names section

I ordered for kodak 80 cm (32 inches) smart hd ready led tv (32hdxsmtfk[protected]) on 26.02.2019 and received delivery on 04.02.2019. But after installing by your authorized technician some sound problem arose there. It was vibrating sound in the audio system. Flipkart was informed about the problem and a technician attended and tried to remove the problem by adjusting the installation error and also setting of sound by remote. But the problem didn't remove and still persists. Flipkart and kodak tv both assured to remove the problem by replacing it with a new problem free one. But till date and time it is unresolved. Pl. Expedite the process to make me worried free.

In morning i got a call that i am the winner of lucky draw 1st prize i am getting ₹12, 60, 000 the he asked my bank account details after giving he told me to tranfer ₹3700 to flipkart company as the gift's registration after doing he sent me fake message from sbi bank that he has credited ₹12, 60, 000 then he asked me to pay charge ₹32600 as tax after paying that i didn't receive any amount in my saving account and he don't just fraud to me 🤥😫🤤

Sir, my order number- I'D OD[protected]) Usha shriram induction bottom roti tawa 225mm. (2) Prestige platina stainless steel sauce pan 200 mm .
This product not received me. But message send my mobile that product delivered you. What is this?

I want My order product .
Ravikant Prasad
[protected]

Sir, i got yardely london lavender body spray (Pack of 4), fake product that i got and there is no option for replace and refund option on that. Price of 577 i have paid. I am a jobless persion and of 577 rs is huge amount for me. Please help. The product that i got producingbad smell and i can't use that one. Plz help