Flipkart Complaints & Reviews

I has ordered felkon mi band from flipkart when i first ordered it it shipped into my area then it gone to north india and they cancelled the order. Showning that item canot be shipped.
Then once more i order the item. After delivery i checked the item the item was dead. Not charging full of scratches in the display. I requested return then seller rejected request. 3 times rejected the request.. Then i mail customer service they told me to send my id proof and contact details i send the mail 10 or more times.. After that they send me a mesage that issue will solve in 24 hour then every day telling same dialogue. 20 days i am waiting for replacement. Every day telling that revert mail already reverted many times. Every day every executive tell that today sure you will get solution. This is ridiculous. Cheating customers as selling dead product
Order id :od[protected]
Phone number :[protected]

I bought lenovo k8 note phone from flipkart 22th january 2019. Within 10 days after delivery, many problem arises on this phone. The material is totally bad product, phone is suddenly switch off, and suddenly switch on after 3, to 4 hour, battary is drained very fast, and heating coming very quikly, basically many defect are present in this phone, and flikart delivered the bad and defected material. I apply the refund request within 10days, but my refund request was cancelled. At first i apply return policy for replacement at 30th january 2019, flipkart send a technician, but my problem is not solved, then again i apply refund request on 1st february 2019, then again flikart send a technician, but my problem is not solved, again and again technician harassed me, but my phone problem is not solved and flikart reject my refund request

I have received faulty product (Mi note 5 pro phone) which i requested for replacement within return policy. But company has failed to honor the same. They have sent one technical team and have wrongly updated the status to which i have raised complaint but no action was taken by them.in-spite of repeated requests no action or concerns have been taken.

I have a flipkart plus account. After many purchases and all i accumulated 50 plus coins which i had saved to use in august to renew my plus membership. But suddenly on 3rd feb evening i received some otp which i never requested and didnt shared with anyone. Then after sometime i got message that my plus coins were redeemed for bokkmyshow voucher of rs 1200. I was shocked as i never did this. I complained about this to flipkart but didnt get any resolution. I enquired bookmyshow about the usage of the voucher and i got the following info from them.
They told they cannot share the mobile number as its against company policy. The voucher was used to book tickets of movie vinaya vidya rama. The place was velligonda. Theatre was venkateshwara. The email id was some mix of alphabets and numbers which is generally made randomly. Flipkart's security is worst. And they are not even ready to help.

Firstly i get a message from flipkart of winning a car or 780000., & when i called on that no. Than the the flip kart customer knows everything about the purchase which i had taken online samsung s8 which includes my name, registered mobile no., the person from who's id i had purchased the online mobile that's why i believed on him.: firstly he asked registration of 7800 & when i had paid than one message again come of 15600, than i had paid the money than again one income tax message came of depositing 25600 when i refused to give that much of amount than he said me to give only amount 15000 i had paid than again he said me 10, 600 i refused to transfer money than he tried his best give offer money than also i had said him that i don't want your offer, so he pleased me tk take the offer but i had not given more amount to him, after that when i said him to return my money than he said after 24 hors. Your money will be credited.

I used flipkart to order a shirt. And i ordered it, money also debited from my account on5/2/2018. But flipkart says inform that the order is not successfull. Thus, i want my money back or product. I think flipkart is good online platform for shopping. If they doing like so we will choose another platform to purchase products. Please take an immediate action in my complaint and refund or send me the product immediately.

Order id: od[protected]

Hi,

Please see, i have received a packed product from one of your reseller.

The product box says it is manufactured in china, and imported by micromax.

How is that possible?

However, you might have imported it in the month of march 2017. But i don't want it due to the above mentioned 2 reasons.

What on earth is stopping the reseller to take the piece back and refund my money? I have not yet opened the box as i feel cheated.

Please try to see at your end what can be done. I purchased it from flipkart, and was sold by flashstar commerce

As mentioned in the photo given below. I had ordered redmi note 5 pro (4gb ram, 64gb rom) along with that containing (Srt tempered glass guard for mi redmi note 5 pro) and (Flipkart smartbuy back cover for mi redmi note 5 pro) order number: (Od[protected] on 3rd of feb 2019, the order was delivered to my brother i. E on 4th february around 5 pm, after 15 mins the courier delivery came and argued with me to give me back my order. Please note that the order was already paid by me debit card as shown in the picture. The order is cancelled by the seller as shown this is an serious offence. The order which was delivered has been taken back by the flipkart. The number of the courier head delivery boy is [protected]. He has told me that he will process the refund within 2-3 days and also he has asked me to pay the amount to him by bank transfer or debit card. My another question is to flipkart and the seller. Am i buying a mobile phone from the courier service from flipkart. Why should i pay the courier boy personally. Shame on flipkart's sellers who don't give products to their customers. Even the courier boy has been tired by repeatedly trying to help me with the consignment. I had also talked with the flipkart executive about this problem but he wasn't able to solve it. I have enclosed an email received after disconnection of call as an feedback. The seller's name is (Supercomnet).

Ordered Mi Led Smart TV 4A 80 cm on Order Date:[protected] with Invoice Number # FAB8AM[protected] and installation was Scheduled on 3rd Feb 2019 and done too, but demo still not given by that person as he was in hurry at that time and busy in receiving calls and he itself schedule for next day and on next day on every call he was just rescheduling it and at end he stop receiving the calls. and if in case I face any issue with that product I will not able to return it as Flipkart has no return policy after 10 days of delivery of such products.

Kamlakar Trivedi (Person who came for demo)
[protected] (Contact number of Kamlakar Trivedi)

I booked a cell phone on Flipkart with old phone exchange but at the time or delivery the delivery boy rejected to take my old cell phone as it had a minor dent on top although one of my friend's cell phone which was accepted by the delivery boy it was of Samsung even though it was in a very bad condition it had scratch and dents on body so why not mine ?

My dad on 16th dec 2018, booked redme note 5 instead of purchasing redmi note 6 pro on flipkart so we have cancelled the order within 5minutes. The order in flipkart states the refund is transfered but actually no refund has done, we have checked with the bank twice as the flipkart guys have been saying to check wid bank. Later the flipkart gave us transaction id saying with this id the refund has done but again we went to bank and found no such transaction happened that means it looks like they had given a fake transaction id to just postpone the issue, it's very terrible frm flipkart and the seller "truenet commerce" it is cheating the people in big amount. So kindly take necessary action upon them.

I have placed an order for kurl-on convino mattress, queen size 72x60x4, and received the item on 28th december.
I realised that the ordered bed didn't suite my cot size and requested for replacement with 72x60x4 size.
The item was taken back on 2nd february.
Returned again same size, 72x60x4 on 4th february.
For online shopping size issues are bound to happen a it's fair to provide the customer with a suitable item.
If you have regid policy not to accommodate a small mistake of your customer how will the customers trust flipkart and buy items online?
Request to help get the mattress of may required size.
I am willing to pay difference amount.
Hope you don't loose a loyal customer like me.

I ordered for a children’s book titled ‘clumsy’ by ken spillman, after the site showed only one copy available. I received the parcel wth the correct title but inside the parcel was some other book. I immediately returned the packet and the delivery boy promptly collected it back. I re-ordered the book and the second time also some other book has come with the parcel having the correct title. Please do something about this.

Order id-od[protected]
Product - redmi note 6 pro @ 12999/-
Mode of payment - prepaid.
Location - new delhi

I have ordered this mi 6 pro via flipkart on 30th jan-2019 and it was promised to be delivered by 1st february.
Due to some pin code mismatch it was delayed for another 3 days.
Tried calling their customer support million times and every time got the same reply... We are looking into the issue and will try n resolve the same within 48 hours.
Now also they are saying that the product will be delivered by 6th february.
Kindly request the concerned authorities to take strict actions against the pathetic services they provide to the customers.
Also tweeted on their page but they are trained to provide the same response to the customers and frustrate them to the core.
Don't know the delivery of the product but i really wish this not to happen to anybody.

Sincerely
A frustrated customer
Seemant

I am calling delivery associate to know how much time he come to my home for deliver my product so delivery associate nai bola k mai sonja mai hu mai apke ghar par nhi aonga dene apka packet apko bhondsi ana padega mai apna packet lena 4 km kyu jao jab home dilevery h phir order krne ka matlab kya hua very poor service delivery associate ko baat karne ka bhi sence nhi

Order : od[protected] is defective. I ordered samsung galaxy s8 plus. The product is dead. Not able to turn it on. Luckily after multiple attempts it gets on at times but, works for sometime then again suddenly dead. Asked for replacement, technician was arranged (Already replacement period is 10 days... Technician was arranged late, who will be responsible if problem is not resolved and product is not replaced within 10days?).
Technician came after multiple calls. He just tried turning it on... As usual in few attempts it got turned on. And as usual dead few mins after he left. We kept on calling technician. He didn't pick up the call... So texted him in whatsapp as he was online. No response again. We kept calling him as still replacement request was still there. Finally after multiple calls he picked up the call but he refused to come and look into the issue. He said he will come next day to reboot the phone as he forgot to do so when he came earlier. So finally technician didn't show up (Action should be taken as your technician was very irresponsible and careless) and replacement request was rejected.

Now phone is dead.
Replacement request is rejected.
So return the product or service it.
I have work and usually have to travel between cities. I don't have time for visiting service center again and again.
Don't send me mails to visit service center.
I need replacement or return the product.

Please do the needful

Regards,
Disappointed customer

Hi my email id is [protected]@gmail.com. Flipkart locked my account based on my purchase history and they have not given proper clarification/justification, they made me to order a mobile cover rs.135 six times to lock my account under the guidance of flipkart customer care. My gift voucher of rs.1000 is locked and they want to contact the source which is axis bank. After checking with axis bank they are telling i am responsible for the use and loss of the gift card and axis bank is not responsible once the gift card is provided. Both are pinpointing each other. It is clear fact without servicing me flip kart will take the rs.1000 from axis bank through the gift voucher. Kindly solve the issue.

I want to buy an item from flipkart.com. While making payment through credit card, it is mentioned as 'save and pay'. How come force me to save the card details. This is ridiculous. Should ask with options whether save or not. This mandatory saving of card data should be removed immediately. Also i cant delete my saved card details from flipcart account.. I tried but nothing was showing in the saved card details.. But while buying anything all my cards details are showing in the payment page.. This is not acceptable.. Why you are saving my personal credit card details..??? If any fraudulent transaction happens, then i ll directly blame flipcart.. Until flipkart does this, i will not be buying anything from them. Otherwise i have to delete my flipcart account permanently..

Based on my previous complaint on 17th jan i received a call from flipkart escalation team 4/5 days back from a lady called sitara who assured that it will be solved maximum by 48 hours and they will again call me. But it's more than 84 hours now and no information. I am extremely pissed off. There are 30 items lying with me which needs to be returned immediately and i want the refund to be processed fast.

Regards
Prapti

Last 15 days my account not login i am many times complains again my issuie
My last order also cancle and my acoount also diducted tlast 15 days my account not login i am many times complains again my issuie
My last order also cancle and my acoount also diducted they will not refundlast 15 days my account not login i am many times complains again my issuie
My last order also cancle and my acoount also diducted they will not refundhey will not refund