Flipkart Complaints & Reviews

I bought a poco f1 from flipkart on sale. I opted for no cost emi option.
It is displaying on my orders as well as my official invoice. Still, i am being charged for the full amount without discount.
When i contacted flipkart they told me sbi is taking extra money from me, but when i contacted sbi they told me flipkart didn't forward the order as no cost emi thus i am getting charged extra but flipkart is not accepting the fact.
Please help.

I purchased wiser top from flipkart on 27.1.19. The cloth material was very thin and of bad quality and the size was also not correct. So applied for a refund as replacement option was not showing. The wiser top was picked up by flipkart agent from me the next day, but the refund was recieved through a gift card, and only the gift card id was provided and no pin was given. The card is unusable and through it neither can i order anything, nor can redeem the amount, as everytime it says invalid card or pin. Every time the customer care deptt is saying that their team will get back. But no resolution till now

Flipkart return id no.[protected] amounting to rs.299

My order id od[protected] a refrigerator is still not installed.
I called multiple times to flipkart customer care every time they are saying that escalation done. But the problem still persist. The schedule date of installation has already expired.
Only one time a technician called me for this but he was not ready to come on sunday. Installation was supposed to be on my convinient timings. But not done yet

If installation is not possible pls inform me i will do it by my self. I want my warranty to b intact.

On 21 of jan i ordered a product from flipkart the cost of the product was 2349/-. And the payment through my net banking but due to the delay of the delivery of the product i have to cancel the product. After that i received a message from them that i will get refund amount till 1feb. But till now 5of feb i didn't get refund back. I between 1to5 i contacted the flipkart and like always the register my complaint and say that tomorrow your resolution will be solved and they always send me a large message with the transaction id. With the transaction i'd i contacted the bank and the bank said they have not received any transaction with this transaction i'd that i got. And message was

Hi rituraj, thank you for your time on the call. Order id: od[protected] the refund of ₹ 2349/- processed on 29 jan 19 to your netbanking. It should have been credited to your credit card by now as per standard banking procedures. Below are the details to confirm that the refund has been successful: bank txn id igafgnuwv2 in case, you need any other details, you can contact your bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell. Hope this helps. Regards, flipkart

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: kartik kushwaha
Phone: [protected]
Email: [protected]@gmail.com

I purchased esbeda sling bag from flipkart on 22.1.19. The inside cloth material was torn. So applied for a refund as replacement option was not showing. The esbeda sling bag was picked up by flipkart agent from me but till 5th feb 2019, refund has not been given by flipkart till now. Every time the customer care deptt is saying that their team will get back. But no resolution till now

Flipkart order no. Od[protected] amounting to rs.735/-

I has ordered felkon mi band from flipkart when i first ordered it it shipped into my area then it gone to north india and they cancelled the order. Showning that item canot be shipped.
Then once more i order the item. After delivery i checked the item the item was dead. Not charging full of scratches in the display. I requested return then seller rejected request. 3 times rejected the request.. Then i mail customer service they told me to send my id proof and contact details i send the mail 10 or more times.. After that they send me a mesage that issue will solve in 24 hour then every day telling same dialogue. 20 days i am waiting for replacement. Every day telling that revert mail already reverted many times. Every day every executive tell that today sure you will get solution. This is ridiculous. Cheating customers as selling dead product
Order id :od[protected]
Phone number :[protected]

I bought lenovo k8 note phone from flipkart 22th january 2019. Within 10 days after delivery, many problem arises on this phone. The material is totally bad product, phone is suddenly switch off, and suddenly switch on after 3, to 4 hour, battary is drained very fast, and heating coming very quikly, basically many defect are present in this phone, and flikart delivered the bad and defected material. I apply the refund request within 10days, but my refund request was cancelled. At first i apply return policy for replacement at 30th january 2019, flipkart send a technician, but my problem is not solved, then again i apply refund request on 1st february 2019, then again flikart send a technician, but my problem is not solved, again and again technician harassed me, but my phone problem is not solved and flikart reject my refund request

I have received faulty product (Mi note 5 pro phone) which i requested for replacement within return policy. But company has failed to honor the same. They have sent one technical team and have wrongly updated the status to which i have raised complaint but no action was taken by them.in-spite of repeated requests no action or concerns have been taken.

I have a flipkart plus account. After many purchases and all i accumulated 50 plus coins which i had saved to use in august to renew my plus membership. But suddenly on 3rd feb evening i received some otp which i never requested and didnt shared with anyone. Then after sometime i got message that my plus coins were redeemed for bokkmyshow voucher of rs 1200. I was shocked as i never did this. I complained about this to flipkart but didnt get any resolution. I enquired bookmyshow about the usage of the voucher and i got the following info from them.
They told they cannot share the mobile number as its against company policy. The voucher was used to book tickets of movie vinaya vidya rama. The place was velligonda. Theatre was venkateshwara. The email id was some mix of alphabets and numbers which is generally made randomly. Flipkart's security is worst. And they are not even ready to help.

Firstly i get a message from flipkart of winning a car or 780000., & when i called on that no. Than the the flip kart customer knows everything about the purchase which i had taken online samsung s8 which includes my name, registered mobile no., the person from who's id i had purchased the online mobile that's why i believed on him.: firstly he asked registration of 7800 & when i had paid than one message again come of 15600, than i had paid the money than again one income tax message came of depositing 25600 when i refused to give that much of amount than he said me to give only amount 15000 i had paid than again he said me 10, 600 i refused to transfer money than he tried his best give offer money than also i had said him that i don't want your offer, so he pleased me tk take the offer but i had not given more amount to him, after that when i said him to return my money than he said after 24 hors. Your money will be credited.

I used flipkart to order a shirt. And i ordered it, money also debited from my account on5/2/2018. But flipkart says inform that the order is not successfull. Thus, i want my money back or product. I think flipkart is good online platform for shopping. If they doing like so we will choose another platform to purchase products. Please take an immediate action in my complaint and refund or send me the product immediately.

Order id: od[protected]

Hi,

Please see, i have received a packed product from one of your reseller.

The product box says it is manufactured in china, and imported by micromax.

How is that possible?

However, you might have imported it in the month of march 2017. But i don't want it due to the above mentioned 2 reasons.

What on earth is stopping the reseller to take the piece back and refund my money? I have not yet opened the box as i feel cheated.

Please try to see at your end what can be done. I purchased it from flipkart, and was sold by flashstar commerce

As mentioned in the photo given below. I had ordered redmi note 5 pro (4gb ram, 64gb rom) along with that containing (Srt tempered glass guard for mi redmi note 5 pro) and (Flipkart smartbuy back cover for mi redmi note 5 pro) order number: (Od[protected] on 3rd of feb 2019, the order was delivered to my brother i. E on 4th february around 5 pm, after 15 mins the courier delivery came and argued with me to give me back my order. Please note that the order was already paid by me debit card as shown in the picture. The order is cancelled by the seller as shown this is an serious offence. The order which was delivered has been taken back by the flipkart. The number of the courier head delivery boy is [protected]. He has told me that he will process the refund within 2-3 days and also he has asked me to pay the amount to him by bank transfer or debit card. My another question is to flipkart and the seller. Am i buying a mobile phone from the courier service from flipkart. Why should i pay the courier boy personally. Shame on flipkart's sellers who don't give products to their customers. Even the courier boy has been tired by repeatedly trying to help me with the consignment. I had also talked with the flipkart executive about this problem but he wasn't able to solve it. I have enclosed an email received after disconnection of call as an feedback. The seller's name is (Supercomnet).

Ordered Mi Led Smart TV 4A 80 cm on Order Date:[protected] with Invoice Number # FAB8AM[protected] and installation was Scheduled on 3rd Feb 2019 and done too, but demo still not given by that person as he was in hurry at that time and busy in receiving calls and he itself schedule for next day and on next day on every call he was just rescheduling it and at end he stop receiving the calls. and if in case I face any issue with that product I will not able to return it as Flipkart has no return policy after 10 days of delivery of such products.

Kamlakar Trivedi (Person who came for demo)
[protected] (Contact number of Kamlakar Trivedi)

I booked a cell phone on Flipkart with old phone exchange but at the time or delivery the delivery boy rejected to take my old cell phone as it had a minor dent on top although one of my friend's cell phone which was accepted by the delivery boy it was of Samsung even though it was in a very bad condition it had scratch and dents on body so why not mine ?

My dad on 16th dec 2018, booked redme note 5 instead of purchasing redmi note 6 pro on flipkart so we have cancelled the order within 5minutes. The order in flipkart states the refund is transfered but actually no refund has done, we have checked with the bank twice as the flipkart guys have been saying to check wid bank. Later the flipkart gave us transaction id saying with this id the refund has done but again we went to bank and found no such transaction happened that means it looks like they had given a fake transaction id to just postpone the issue, it's very terrible frm flipkart and the seller "truenet commerce" it is cheating the people in big amount. So kindly take necessary action upon them.

I have placed an order for kurl-on convino mattress, queen size 72x60x4, and received the item on 28th december.
I realised that the ordered bed didn't suite my cot size and requested for replacement with 72x60x4 size.
The item was taken back on 2nd february.
Returned again same size, 72x60x4 on 4th february.
For online shopping size issues are bound to happen a it's fair to provide the customer with a suitable item.
If you have regid policy not to accommodate a small mistake of your customer how will the customers trust flipkart and buy items online?
Request to help get the mattress of may required size.
I am willing to pay difference amount.
Hope you don't loose a loyal customer like me.

I ordered for a children’s book titled ‘clumsy’ by ken spillman, after the site showed only one copy available. I received the parcel wth the correct title but inside the parcel was some other book. I immediately returned the packet and the delivery boy promptly collected it back. I re-ordered the book and the second time also some other book has come with the parcel having the correct title. Please do something about this.

Order id-od[protected]
Product - redmi note 6 pro @ 12999/-
Mode of payment - prepaid.
Location - new delhi

I have ordered this mi 6 pro via flipkart on 30th jan-2019 and it was promised to be delivered by 1st february.
Due to some pin code mismatch it was delayed for another 3 days.
Tried calling their customer support million times and every time got the same reply... We are looking into the issue and will try n resolve the same within 48 hours.
Now also they are saying that the product will be delivered by 6th february.
Kindly request the concerned authorities to take strict actions against the pathetic services they provide to the customers.
Also tweeted on their page but they are trained to provide the same response to the customers and frustrate them to the core.
Don't know the delivery of the product but i really wish this not to happen to anybody.

Sincerely
A frustrated customer
Seemant