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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1321

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S
Sheril Jacob
Feb 18, 2019
Resolved
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Address: Bangalore, Karnataka

Hi Sir,

I have bought some toys for 3 month Baby. Flipkart website was mentioning the product as BPA free and the Selling price of the product is Rs.1500 & we are selling at Rs 300 with 80% discount. I have received the product and its showing MRP of Rs.55 & the product is not BPA free. The paint on the toys are spreading and its not BPA free. This product is much dangerous for kids & it is sold at extreme high price to original MRP.

Thanks/Jacob
Mar 23, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2019
Flipkart Customer Care's response
We will revert on it.
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    SinVin
    from Delhi, Delhi
    Feb 18, 2019
    Resolved
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    Resolved

    Address: Ghaziabad, Uttar Pradesh, 201010

    I am seeing 5015 in my account. I believe what I see in my dashboard and for which I had shared the screen shot. Your program system is totally corrupted and fraud. What you are sharing is way less than what I am seeing in my dashboard.

    Your lies can be seen from the two previous mail. In first mail you are showing Rs. 4896.68 & and in second mail you are showing Rs. 4988 as total income. How this increased in few days, even I am bared to get any income from the affiliate for the month of November and December, as no earning referral fees was allocated for November'18 and also for December'18, Jan 19, Feb 19.

    Because of changing the minimum threshold for EFT I have to change it to Gift Voucher and no mail is sent for it as of now.

    Looks like as cost cutting you people are trying to eat the money of people and making excuse not to pay.

    Tracking ID: vineetsing
    Mar 23, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 20, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
    Feb 27, 2019
    Updated by SinVin
    I have mailed multiple time to customer care. But every time they send me different amount details. What information is needed for you to know about my account. I have already given my tracking id. I cannot share personal details on public platform.
    I have mailed multiple time to customer care. But every time they send me different amount details. What information is needed for you to know about my account. I have already given my tracking id. I cannot share personal details on public platform.
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      Hanibros
      from Dholpur, Rajasthan
      Feb 18, 2019
      Resolved
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      Resolved

      Website: Flipkart.com

      I can't access my flipcart account & and i want to pay flipcart paylater due. And flipcart send me some message like that

      Late Fee Charged
      Your Flipkart Pay Later bill of Rs. 2680.00 for the month of December 2018 is overdue for the past 30 days. Please pay immediately http://fkrt.it/Ol3vm2NNNN Please note that your Flipkart Pay Later account has been de-activated for further use till the bill is paid. Any further delays may attract legal action for non-payment.

      I didn't want this types of matters please help me & unblock my account sir because i did't make any purchase for reselling so please unblock my account i am suffering this problem from 2-3 months.

      मेरे को फिल्पकार्ट पे-लेटर due भरना है और सर मेरे को कोई फालतू के कानूूूनी झंझटों में नही पड़ना है। मेरे को flipcart due भरना है मेरा अकाउंट करवा दीजिये ताकि जल्द से जल्द में अपना बकाया भर सकूं

      और ये फिल्पकार्ट के साथ बेकार एक्सपीरियंस रहा अब भविष्य में कभी फ्लिपकार्ट के साथ खरीददारी नहीं करूगा और ओरों को भी सलाह दूगा ।
      I want to paylater the flipcart pay-later, and Sir, I do not have to fall into the trap of any legal action. I want to pay out flipcart due of my account. So unblock my flipcart account earlest.
      Mar 23, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 20, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        R
        Royal Enterprises
        from Noida, Uttar Pradesh
        Feb 18, 2019
        Resolved
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        Resolved

        Address: 302021

        I have order a product of mi redmi note 6 pro and it will order on thu, 24th jan '19 and delivered on sun 27th '19 and replacement request take on 6 feb '19 but there is no technician visit here and without confirmation from buyer rejected return request. But i will create a complaint on flipkart customer support
        Regisred [protected]@gmail.com
        Contact no.-[protected], [protected], [protected],[protected]
        Mar 22, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 19, 2019
        Flipkart Customer Care's response
        We will revert on it.
        When i'm trying to login it display "unsuccesfull login try after min"
        check my account problem and tell me through the email ID
        I request you please recovery my account as soon as possible.
        Email ID:[protected]@yahoo.com
        I recieved mouse . but it had a gift of ganesha key. When i ordered that mouse. When i unboxed my product tht gift was not there ganesha key.
        I had Purchased Tablet dated[protected], having Order Id:OD[protected] Display has been cracked .
        you are requested to please repair my Tab as soon as possible
        New mobile back cover is you know iPhone 6 back cover please iPhone 6 back cover receive
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          R
          randhir narayan
          from Chas, Jharkhand
          Feb 18, 2019
          Resolved
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          Resolved

          Address: Bokaro, Jharkhand, 827006

          Order no. Od[protected], od[protected], 0d[protected]:
          Consecutively thrice (03) the above mentioned orders were cancelled even the payment was made online before receiving the products. The money was also kept for 15-20 days in flipcart account. Why this type economical-cum-mental harassment is caused by such a reputedp comany. So, either send my product or pay penalty as per the bank interest.
          Mar 22, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 18, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Feb 18, 2019
          Flipkart Customer Care's response
          customer has raised the issue with regards to the shipment cancelled as we have interacted with the customer
          and escalated this issue to the team and as we have informed customer that all customers have an equal opportunity to buy the item on Flipkart, and provided the refund information hence closing the closing the case.
          I really hate your courier services people are not responding properly i have been calling them since from 3 days but not giving proper answer due this kind of service i cancelled my orders many time. If this is the case i will never turn to flip kart again. Really disappointed
          My account is deactivated by my mistake .please i request for you my id reactivated again in flipkart .
          Angaad's reply, Feb 10, 2019
          My account is deactivated by my mistake .please i request for you my id reactivated again in flipkart .
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            A
            Amyvats
            from Delhi, Delhi
            Feb 18, 2019
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            Address: New Delhi, Delhi, 11004q

            Maine flipkart se led liya tha 12 feb ko aur usme software problem hai maine uski return ki request di techins aaye check unno ne kaha aap k led kharab hai replace ment hoga
            But aabhi tak nhi hua hai led mera flipkart company bekar hai plz mera led change kr do

            Amit
            [protected]
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              S
              Sumanupadhayay
              from Bengaluru, Karnataka
              Feb 18, 2019
              Resolved
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              Resolved

              Address: Kalahandi, Odisha, 766012

              My mother has ordered two shoes in cash on delivery above than 1000 both of them. Now she is getting conned like all the other innocent people who are not that technology experts. She received a msg saying return bis processed and they even took the shoes and after waiting now the order shows refund cancel see policy. What kind of joke is this? She is not able to complaint because if her lack of knowledge and me sitting thousands of km away can keep posting on this complaint boxes. Flipkart don't con customers like that
              Mar 23, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 18, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                V
                Vinay Kumar namdev
                from Mundi, Madhya Pradesh
                Feb 18, 2019
                Resolved
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                Resolved

                Address: Sidhi, Madhya Pradesh, 486771

                I'm vinay kumar namdev on feb 8, 2019
                I paid to flipcart upi/[[protected]]/[protected]@ybl amount 6999 debited in my bank account date 8 feb2019 0:57am i'm ordering infinix note 5 mobile and and pay to mony but my order is not pleased
                .. My mony diducted.. I want to refund add in my bank account paid to vpa address [protected]@ybl
                Flipkart concerd team not receive amount detail show your order id so please give me refund in my bank account

                Flipkart not refund my upi transaction upi/[protected]/[protected]@ybl amount 6999
                Mar 26, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 19, 2019
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  N
                  Nanda P
                  from Bengaluru, Karnataka
                  Feb 17, 2019
                  Resolved
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                  Resolved

                  Address: 560075

                  Via my flipkart account i have ordered some goods on 5th november 2018 and had made the payment using a gift voucher (Of 1000 rs value), and my paid amount was 980 rs. And have received the email confirmation of the same that 980 rs. Is paid. After one month flipkart pay later people started calling me telling that 980 rs. Is due and i have used the pay later option for payment., which is not true. I got back to the customer care people and explained them what has happened, they asked me to sent the mail copy which has the payment confirmation, and i sent them the mail. After this customer care people never contacted me. But pay later people started calling me everyday and kept on sending text messages and emails. Relentlessly i explained the situation to n number of people. Now they are threatening me with legal notice sms's and emails, i wrote an email to customer care and suddenly that email id does not exist anymore!
                  I'm unable to contact the customer care people.
                  Hence i don't have an option than writing a complaint now.
                  Order - od[protected]
                  Right choice shoulder bag₨. 559.0
                  Delivery by sat, nov 10, 2018
                  Seller: rightchoicebags
                  Qty: 1

                  Addic hearts linked studded rose gold (8189) watch - for women₨. 381.0
                  Delivery by mon, nov 12, 2018
                  Seller: addicshopdelivery charges₨. 40
                  Qty: 1

                  Item (S) total ₨. 940
                  Delivery charges ₨. 40
                  Amount paid ₨. 980

                  Thank you for shopping with flipkart!
                  Got questions? Please get in touch with our 24x7 customer care
                  Mar 26, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 18, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Feb 24, 2019
                  Updated by Nanda P
                  Flipkart peolple told today over the phone, that I need to make payment of 1080/- ( 980+100 late payment fee ) first, and then after I make the payment they will add 1100/- gift voucher to my Flipkart account.
                  But I prefer flipkart to add that gift voucher first and then allow me to make the payment via the same voucher.
                  Verified Support
                  Apr 04, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint stating that she made a payment from gift card but it was showing as other mode of payment used, We have interacted with the customer and informed that seller has refunded the gift voucher to customer. Hence, closing the compliant from our end.
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                    V
                    vasanti#19
                    from Mumbai, Maharashtra
                    Feb 17, 2019
                    Resolved
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                    Resolved

                    On 14.02.2019 at about 12.0 pm i received a call from a person later proved to be fraudster introducing as manger from canara bank head quarter in delhi asking for registering my canara bank atm card for which some information on atm card were required. Since, i am a widow and home maker staying alone ignorant about online frauds, acted as directed by the fraudster. Afterwards, i started receiving smss stating withdrawals from my account. One such transaction belongs to flipkart internet for an amount of rs. 24199/-, the particulars of which are given below:

                    Transaction amount rs. 24199/-.
                    C. R. No. 107595.
                    Date of incident : din 14/02/2019 time 13 hrs.
                    Beneficiary: flipkart internet pvt [protected] in.

                    A police complaint has been lodged with the guruvayur police station of kerala and also a complaint letter submitted to the canara branch in guruvayur, kerala where i stay and where the incident took place. Kindly do the needful to in this matter as i am a widow and poor person without any source of income and my entire balance has been lost in the fraud.
                    My mobile number is [protected].
                    Mar 21, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 18, 2019
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                      M
                      Madhav Ajwalia
                      from Dahod, Gujarat
                      Feb 17, 2019
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                      Address: Bhavnagar, Gujarat, 364001
                      Website: Flipcart.com

                      Power bank can be charged by Charger itself but mobile is not charged by power bank.In below pic you can see my mobile has not been charged by flipcart power bank.
                      I think flipcart's power bank lost its main function. please help me if any one know its solution.if anyone know this solution pleas let me know.
                      Feb 17, 2019
                      Updated by Madhav Ajwalia
                      model number is EL2110.
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                        A
                        Ankur Chanderiya
                        from Dhamtari, Chhattisgarh
                        Feb 17, 2019
                        Resolved
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                        Resolved

                        Address: Sagar, Madhya Pradesh, 470002

                        I ordered cetaphil moisturizing cream, a pack of 2, instead i got delivered only pack of 1, i enquired and filed a complaint for resolution to flipkart customer care but no proper solution provided and customer service reply was they can't do anything about it as seller said that he had sent complete order. As i spoke with customer care, there's no accountability of the fraud from either side, seller or flipkart, no proper management of resolution of problems and complaints like this.. I am hoping to get my complaint resolved asap.
                        Mar 29, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 18, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Feb 18, 2019
                        Flipkart Customer Care's response
                        We have interacted with the cx. Cx complaints that he ordered product for 2 packs but got only 1 and already used the product.
                        Apologized and told the seller will refund difference amount of Rs 274/- to the Flipkart Wallet. Cx was happy with the resolution. Closing the case.
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                          S
                          Satish4472
                          from Kota, Rajasthan
                          Feb 17, 2019
                          Resolved
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                          Resolved

                          Address: Jodhpur, Rajasthan, 342301

                          Sir, i have purchased marq washing machine from flipkart but it delivered used washing machine, water flowing from pipe, scretch in base body and base rubber also pressed. I have placed return request same day. Return and refund was approved and waiting from pickup item by courier. After expiring pickup date. Return request cancelled automatic. Invoice attached.
                          Plz do needful action.
                          My mobile - [protected]
                          Mar 30, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Feb 17, 2019
                          Updated by Satish4472
                          Sir, I have purchased MarQ washing machine from flipkart but it delivered used washing machine, water flowing from pipe, scretch in base body and base rubber also pressed. I have placed return request same day. Return and refund was approved and waiting from pickup item by courier. After expiring pickup date. Return request cancelled automatic. invoice attached.
                          Plz do needful action.
                          My mobile- [protected]
                          Verified Support
                          Feb 18, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Mar 11, 2019
                          Updated by Satish4472
                          Sir, i have purchased marq washing machine from flipkart but it delivered used washing machine, water flowing from pipe, scretch in base body and base rubber also pressed. I have placed return request same day. Return and refund was approved and waiting from pickup item by courier. After expiring pickup date. Return request cancelled automatic. Invoice attached.
                          Plz do needful action.
                          Yet not resolved my problem.
                          Mob no [protected]
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                            manprert0508
                            from Hapur, Uttar Pradesh
                            Feb 17, 2019
                            Resolved
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                            Resolved

                            Address: Meerut, Uttar Pradesh, 250001

                            Myself manpreet singh, a flipkart customer has ordered two centy toys combo with order id od[protected] for my child. And i just now received the same.

                            To my surprise, when i opened the pack, there were only12 toy cars. The original order was 7+7 cars which sum up to 14. So 2 cars were missing in my order.

                            The packing for these cars were so bad that it's like paper wrapper.
                            Pls find attached pictures for your consideration and send me the correct oreder of 14 cars properly wrapped.

                            When i requested the return for the product, seller has rejected my return grounds and when i called flipkart, they are advising me to wait.

                            This cheating by flipkart sellers are increasing day by day and flipkart is keeping it's eyes closed rather than taking any actions against such sellers. I am requesting flipkart to immediately take my return request and supply me the correct order immediately or else return my hard earned money.

                            Manpreet singh
                            [protected]
                            [protected]
                            Mar 23, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 18, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Feb 22, 2019
                            Updated by manprert0508
                            After the replacement request, i have again recieved the wrong product with torn packing...your seller is again and again cheating...amd you are keeping your eyes closed.
                            Pls find attched pictute of the stupid car whixh the seller has sent instead of Duster car..
                            Pls refund my money as quick as possible.
                            [protected]

                            Feb 28, 2019
                            Updated by manprert0508
                            This is the third time replacement of my order carried out and still I have got the same wrong product...It seems flipkart has no control over its sellers .
                            Flipkart social media team called me and taken the seller also in conference to make sure that the correct product should be delivered...but still i have got the same stupid low cost jeep instead of Duster car.
                            Pls find attached pictures of cheap jeep which I got instead of Duster car. so I request flipkart to give me my hard earned money back.
                            [protected]
                            [protected]
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                              N
                              NIBINSHA NAZAR
                              from Punalur, Kerala
                              Feb 17, 2019
                              Resolved
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                              Resolved

                              Address: Kollam, Kerala, 691021

                              I bought an marq by flipkart ac from flipkart on 26th of december 2018 and the product delivered on 29th of december 2018. On the day from installing am facing multiple issues, outdoor unit very noisy my neighbours complained about it, company provided me a replacement for compressor, the other issues are indoor unit humming noise which is very loud in night times and at most time i can’t turn on the ac because it is not responding to the remote control. Now the cooling is not well and it takes 3-4 hours for the room to take 24degree cold and the compressor is not turning off after replacing compressor and the humming sound comes after only when the compressor turns on. I bought a second one of the marq ac same model for my home it didn’t have any problem. I requested for a replacement for my product they didn’t have any response
                              +1 videos
                              Mar 23, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 18, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Feb 18, 2019
                              Flipkart Customer Care's response
                              Customer raised concern saying hat the sound is coming out for the product and he was given replacement of compressor by Jeeves. so interacted with the customer regarding the same and requested him to contact the
                              brand for further help. Customer agreed hence closing the case from our end.
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                                R
                                Rida *
                                from Jabalpur, Madhya Pradesh
                                Feb 17, 2019
                                Resolved
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                                Resolved

                                Website: Flip kart

                                I have been a buyer on flipkart since the past 7 years. I have purchased many items and sometimes even returned the ones that faulted in quality. My account was blocked on 15/02/19, because i had placed too many return requests.
                                I clearly remember that i created return requests only when i needed to. I would never buy items that i don't need and then return them. They blocked my account without any prior notice or inspection. Being their regular customer i am highly dissapointed and feel hurt by their actions.
                                I have been contacting their team, however there seems to be no response from their side.
                                Mar 26, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 17, 2019
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  S
                                  Swpnil dhawade
                                  from Raia, Goa
                                  Feb 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: 440023

                                  Hey hi this is swapnil dhawade from nagpur maharastra..
                                  Sir i purchased a mobile phone redmi poco from flipkart ₹22999 today i get the delivery but when i opend there is no mobile phone at the mobile box thats why m hear to request you sir take a legal action against flipkart coz they fraud hear with me..
                                  I trust them and invest my ₹22999 for that mobile phone plz take a action against them then they know what is indian consumer court will do against that fraud...
                                  Hope sir u understand and help me hear...
                                  Mar 23, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Feb 18, 2019
                                  Updated by Swpnil dhawade
                                  How much time it will be taken sir told me clearly hear..
                                  And why u do fraud like that thats why u have to revert hear..
                                  Really shem on you flipkart and shem on ur service
                                  Feb 19, 2019
                                  Updated by Swpnil dhawade
                                  ...??
                                  Feb 25, 2019
                                  Updated by Swpnil dhawade
                                  From the 17th feb i complain hear now 25th of feb still my issue not resolved this is ur service
                                  Feb 28, 2019
                                  Updated by Swpnil dhawade
                                  Dear consumer court..
                                  I am hear to trust on u that u will help me hear plz take a legal action on flipkart plz sir
                                  Feb 28, 2019
                                  Updated by Swpnil dhawade
                                  From the 17th feb i am hear now plz help me hear take a just legal action on them then they realize what happen when do fraud like this sir plz..
                                  Dont give me my money but plz take a action i[censored]r not helping me hear then i am going to polis staion for this but i am hear to lots of trust on u plz tak a action all most 10days complaint hear from 17th feb now 27 th feb still they are not help me hear plz sir
                                  Mar 12, 2019
                                  Updated by Swpnil dhawade
                                  Dear sir almost are one month has been starred to passed but still my isue not resolved plz sir help me hear
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                                    S
                                    senthil guhan
                                    from Kodumudi, Tamil Nadu
                                    Feb 16, 2019
                                    Resolved
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                                    Resolved

                                    I ordered asus zenfone max m1, mobile got issues in finger print initially, as raised return request technician came and sorted out, again next day camera performance issue the same technician resolved. Ppijt to note here is all he did is only a temporary resolution. Later some time on the same day i got over heating issue suddenly if i used my mobile for a voice call (In 8to 10 min).. So i asked for a refund / money back. Mobile got these many issues how can i use this further. Customer care associates are not approving the refund. Also they asked me to go to brand service centre. How dare they say this since my return policy time frame is still there.in this case i need a refund. How can i trust these worthless product. Flipkart is cheating customers by saying seller policy. Why flipkart is allowing these kind of cheat sellers to sell the product. All i need is my money back. No other option. Take take product back and provide my money back.

                                    Order id: od[protected]
                                    Mar 28, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      R
                                      Rajneesh9815478027
                                      from mansa, Gujarat
                                      Feb 16, 2019
                                      Resolved
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                                      Resolved

                                      Address: Gandhinagar, Gujarat, 151505

                                      Od[protected] totally disappointed flipkart fake promises diffrent colour recieve now i am totally disappointed totall time wasting executive promise me wait for 24 hours give 500 compensation but no resolution raise a complaint if my problem no solve i do legal action daily 10-15 phone recieved but no resolution flipkart worst services not give resolution
                                      Mar 20, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 17, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        D
                                        Deepika Ganguly
                                        from Bhopal, Madhya Pradesh
                                        Feb 16, 2019
                                        Resolved
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                                        Resolved

                                        I ordered some skin care products from flipkart whose delivery date was scattered although being ordered under one cart. The delivery agent was not reachable most the time and when i visited the office for collection of parcel it either was vacant of agents or the product was not scannable any used to get close before its stated closing time. I had to return back home twice when i went for collection. I am totally fed up with flipkart and its services and never going to order anything from this site.
                                        Apr 3, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 17, 2019
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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