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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1322

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A
arenL
from Muzaffarpur, Bihar
Feb 16, 2019
Resolved
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Resolved

Address: 797001

Kindly see to it that the delivery man who has works for flipkart in kohima town.
The reason i order from flip kart and other websites in india as well as international one is because it is home delivery. I got a call from this delivery man on[protected] who has asked me to come and pick my package but since i was in office i asked him to drop my package at home which is only 10 seconds from the place he was standing but he refused and started to talk very rudely and threatening me that he will cancel my order and will take it back. Such a thief!! I was very surprised by his response of this delivery guy employed by flipkart. Such uneducated and unethical person they have employed. Kindly fire such person..[protected]d that is his phone number... I have lost interest in flip kart and will never order from this website. You just lost one customer. I will also tell my family and friends not to order from this website as we, the customers, are to be treated like this way.
Mar 20, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Feb 16, 2019
Updated by arenL
Order ID is OD[protected]
Verified Support
Feb 17, 2019
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    S
    Shallu Shara
    from Bhavani, Tamil Nadu
    Feb 16, 2019
    Resolved
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    Resolved

    Address: Coimbatore, Tamil Nadu

    I brought a asus mobile on jan 27 2019 it was working good for one week then mobile got switched off and again it's not getting switch on from feb5th. I don't y it's happened. I was busy in my delivery so i couldn't complaint as soon as it happened. My get back offer is also over now i need resolution for this problem or change the product and give because mobile cost is 13000rs.
    Mar 19, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 16, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      M
      Mohit Rautela
      from Jodhpur, Rajasthan
      Feb 15, 2019
      Resolved
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      Resolved

      Address: Bangalore, Karnataka
      Website: www.flipkart.com

      I ordered an asus zenfone max pro m1 on 7th feb via net banking. It was shipped on 8th feb. The estimated time was concluded to be 13feb but later i received an email about the delay of the product from 13th to 14th feb but it has been 16feb (I have posted this at the night of 15th feb) but still haven't received the product what's more there's no status update either and it's still concluding the estimated time to be 14th feb and the location of the product have been backwarded from 'shipment yet to be delivered' to 'dispatched to motherhub (Hub at the neighbouring city).
      I want the order to be delivered by 17th feb or else, i would be forced to cancel the order. For knowing more details and response please email to [protected]@gmail.com.

      Best regards,
      A flipkart customer
      Mar 23, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 16, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        J
        Jinu Mohanta
        from Port Blair, Andaman and Nicobar Islands
        Feb 15, 2019
        Resolved
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        Resolved

        Address: Munger, Bihar, 721305

        Hello sir/maim
        I ordered a Microsoft surface laptop order Id is OD[protected] which amount was Rs39, 990.00 and amount was paid and tht product was shipped thts already on the way and seller suddenly cancelled that product and now tht product price is Rs41, 990.00.when I talk to the Flipkart customer service they told me the product was out of stock thts why seller cancelled the product, Now my point is if the product is shipped and it's on the way almost arrived thn how it's out of stock???
        My Second point
        The Flipkart made the reason that the product is out of stock now at the discounted price on which i ordered, they advised me to order again on higher price. how the product was available on higher price if the product became out of stock during delivery . if the product was out of stock why they confirmed my order and why they kept selling it . why they kept selling the product when they did not have it on their stock .
        Mar 20, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 17, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          B
          Bivash Bag
          from Kolkata, West Bengal
          Feb 15, 2019
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700103

          Sir/Mam i have order Yu Yunique 2(Coral Black, 16GB) from 2gud.com but seller sent me Yu4711(8GB) mobile phone which is too bad in condition and the phone is cheaper than Yu Yunique 2 which i have order. ok then i request a refund but its says that it will take a day to approved and i will get a call from 2gud team, but after a day they did not call me; not only that i have got a email and sms which says that " the seller will not be able to fulfill your return request for the item. In case you need any product related assistance, please contact the brand". is this a joke? this product came with 10 day return policy and thats why i think i am safe and 2gud is from flipkart so it blindly 100% trusted, but this incident is broken my all trust, now i am trying to contact with customar care but they only give Email Conversation option there has no option for Call Back facility or Mobile no to contact them manually. please help me i am now resigned!! please stop this kind of fraud seller and approve my refund process!!
          My Order ID= OD[protected]
          My Refund ID=[protected],[protected] and[protected]
          Mar 22, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 17, 2019
          Flipkart Customer Care's response
          Irrelevant Complaint.
          2gud is totally fraud company don't know why Flipkart let the us His name.i have ordered moto x style smartphone in good condition but they sent phone with defective battery. the phone after full charge discharge very fast it shuts down lest than 20min so i requested them for return but they rejected my return request 3 times and now not able to do anything.
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            S
            shubhamkhinchi7
            from Delhi, Delhi
            Feb 15, 2019
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110076

            I'll transfer one gift card on 3rd February 2019 from my registered mail id to my brother and that card still not received to receiver so i raise complaint to Flipkart and from last 3rd of February my issue not resolved and on 13th February they mailed me that they provide a new gift card in 24 hrs but still not get any gift card voucher and customer care executive give me different different reason everyday. I'll attach screenshot of mail which flipkart mailed me on 13th February.
            Feb 20, 2019
            Complaint marked as Resolved 
            They call me and resolve the problem.
            Flipkart customer support has been notified about the posted complaint.
            Feb 16, 2019
            Updated by shubhamkhinchi7
            Registered mail ID: [protected]@gmail.com
            Verified Support
            Feb 17, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Feb 18, 2019
            Updated by shubhamkhinchi7
            Still issue not resolved. I got only one call yesterday to wait for 24 hrs and i think 24 hrs completed but still no proper response to solve the issue for last 16 days.
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              V
              vyaghree
              from Hyderabad, Telangana
              Feb 15, 2019
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              Address: 500010

              Eplacement ID:
              [protected]-- replacement order- 2 times called by your person and said that delivered on sunday morning hours, i said ok because of we are all woriking from monday to saturday .

              but i have checked the web site that replacement product was cancelled.

              how can it possible and without customer consent.
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                P
                parasaeobick chawla
                from Dirba, Punjab
                Feb 15, 2019
                Resolved
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                Resolved

                Address: Ludhiana, Punjab, 141012
                Website: Flipkart

                I order phone oppo k1 it misrouted in same city they asking to cancel the order i don't want to cancel as the order i buy on offer now if i place fresh order i have to pay more money and less benifits i was hoping if i got my mobile in offer i buy mobile with buy back offer @1 got 90% value back with in 8 months flipper misrouted it now the offer is finished feeling unhapppppy i t. V. To fresh order but now my mind changed never clipart again worst worst service very bad driver totally fed up waste time money everything useless service
                Mar 22, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 16, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Feb 18, 2019
                Flipkart Customer Care's response
                The customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on[protected]. Hence, closing the complaint from our end.
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                  A
                  Ashish Parasar
                  from Sagar, Madhya Pradesh
                  Feb 15, 2019
                  Resolved
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                  Resolved

                  Address: Sagar, Madhya Pradesh, 470001
                  Website: Flipkart.com

                  Sir i have order adidas solar boost blue color shoes price is 14999 and my order id is od[protected] i have recived adidas black color solar boost shoes when i raise return for this flipkart block my account after i compland by a call in customer service they says we are unable to take any action becouse your account is block last two weeks i have compland for this they don't take any action they says we are working and then they close my case they don't accept return please help for return my product and my product is on cardless credit emi if you don't accept this product i dont pay for different color product i dont pay this product emi and i also have a in my account 1600 rupay gift voucher nd 50+ flipkart plus coin cardless payment emi 51000 how i pay this ammount my account is block how i pay next months emi when i avoide this they charged 22% of interest i dont understand what will i do please help to resolve this concern and please reactive my account please.
                  Mar 19, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 16, 2019
                  Flipkart Customer Care's response
                  Duplicate of c2239494. Hence, closing the complaint from our end.
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                    A
                    Ashish Parasar
                    from Sagar, Madhya Pradesh
                    Feb 15, 2019
                    Resolved
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                    Resolved

                    Address: Sagar, Madhya Pradesh, 470002

                    Sir i have order adidas solar boost blue color shoes price is 14999 and my order id is od[protected] i have recived adidas black color solar boost shoes when i raise return for this flipkart block my account after i compland by a call in customer service they says we are unable to take any action becouse your account is block last two weeks i have compland for this they don't take any action they says we are working and then they close my case they don't accept return please help for return my product and i also have a in my account 1600 rupay gift voucher nd 50+ flipkart plus coin cardless payment emi 51000 how i pay this ammount my account is block how i pay next months emi when i avoide this they charged 22% of interest i dont understand what will i do please help to resolve this concern and please reactive my account please.
                    Mar 27, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 16, 2019
                    Flipkart Customer Care's response
                    The customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return cannot be initiated due to a high number of returns. Hence, closing the complaint from our side.
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                      M
                      Mellisa Paltrow
                      from Bengaluru, Karnataka
                      Feb 15, 2019
                      Resolved
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                      Resolved

                      Address: 560076

                      I paid 1lakh for an acer predator helios laptop that was on sale. When i received the laptop, the seal on the brand box was already opened. So that means, somebody already used the laptop.

                      I initiated a replacement on jan 25th. It is now feb 11th and have no heard from retailnet even once. Apparently my phone is 'busy' every time they call. They cancelled my replacement request 6 times already and some of them without even providing a reason. Flipkart says "there is nothing we can do, the seller has all the control". They can not even refund my money.

                      Retailnet is just wasting time so i will get fed up and start using the fake product. Flipkart is the most useless site where they have 0 control over how the seller treats the customers. They cant provide a date or resolution. This is the worst experience ever.
                      Mar 19, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Feb 15, 2019
                      Updated by Mellisa Paltrow
                      Here is the update. After 20 days on feb 14th 2019, which was yesterday, they sent a replacement laptop. The new replacement Laptop has the EXACT SAME issue as the first one. All the seals were open again. So I have kept both laptops and not returned them till flipkart solves this issue. The new laptop is soooooo dusty it looks like it has been in storage for centuries. This is a flipkart assured product btw which means they apparently do 6 quality checks. Clearly not even 1 quality check has been done.

                      Verified Support
                      Feb 16, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Feb 19, 2019
                      Updated by Mellisa Paltrow
                      On 14th Feb there was a 9th replacement request that was raised. They promised a resolution to the problem by 19th feb which is today. The back end team followed up on the request everyday by calling me and telling me they will resolve it by 19th. However, I have not got a call or email from them today. I am done trying to reach their support team

                      The seller's support team does not work weekends apparently!! How on earth are they in e-commerce and do not work on weekends is anybody's guess. That is the amount of power a seller has over flipkart. They can do anything and get away with it.
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                        A
                        Anjana malhotra
                        from Ranchi, Jharkhand
                        Feb 14, 2019
                        Resolved
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                        Resolved

                        Address: Gaya, Bihar, 823001

                        Consumer complaints
                        Hi sir my name is Anjana Malhotra

                        My email id :[protected]@gmail.com

                        And my problem is i am unable to update my password.

                        Last few days my account not opening. I used my old username and password. But it was not opening.

                        Then i used forgot button and then received code.

                        Entered the code successfully.
                        After that it was asking please set a new password.

                        Then i entered new password. But it was showing "unable to update new password please retry".

                        That is the problem i am facing so please solve my problem as soon as possible.

                        I already attached the screenshot also what i am facing.
                        Mar 29, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 16, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          M
                          matt dmn
                          from Korba, Chhattisgarh
                          Feb 14, 2019
                          Resolved
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                          Resolved

                          Website: flipcart.com

                          Order number - OD[protected],
                          asus zenfone max m2 .
                          i ordered Asus max m2 smartphone during their omg days sale ... they confirmed the order but after the shipment, they cancelled the order before delivery without any notification. the Flipkart made the reason that the product is out of stock now at the discounted price on which i ordered, they advised me to order again on higher price. how the product was available on higher price if the product became out of stock during delivery . if the product was out of stock why they confirmed my order and why they kept selling it . why they kept selling the product when they did not have it on their stock .
                          when i contacted to Flipkart, they block my Flipkart account, and my number to stop me to write a complaint on consumer forum against the Flipkart .
                          May 9, 2019
                          Complaint marked as Resolved 
                          they didnt resolved it ..
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 16, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          May 10, 2019
                          Flipkart Customer Care's response
                          Customer raised a complaint stating that the account is blocked. We have interacted with the customer and informed that as our systems have detected irregularities in the payment method used for the order customer account has been blocked. We always ensure that the transactions made using online payment methods are authorized and secure this is for account security. Hence, closing the complaint from our end.
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                            M
                            Manishphj
                            from Narwana, Haryana
                            Feb 14, 2019
                            Resolved
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                            Resolved

                            Address: Sonipat, Haryana, 131001

                            Sir my flipkart account was deactivated because i have requested them to verify the mobile which i have received having original charger or not the straightaway deactivated my account without giving any resolution and i have gift voucher on that account also and 65 flipkart plus point. Also they don't give me any satisfactory reply again and again sending same reply that we will not activate your account please i request you to read this concern to flipkart to activate my account my mail id is [protected]@gmail.com
                            Apr 1, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              J
                              jitendra.choudhary46
                              from Mumbai, Maharashtra
                              Feb 14, 2019
                              Resolved
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                              Resolved

                              Address: 400101

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                              Online ShoppingFlipkart fraud in online shopping with flipkart
                              Flipkart — fraud in online shopping with flipkart

                              1 Review
                              jitendra.choudhary46 on Feb 13, 2019
                              Submit a Complaint
                              Dear Cunsumer Forum,

                              Please look in this Flipkart trying to play smart game with me when I complaint regarding my quiry that time they reply on mail Flipkart seller will honor the difference amount.(In Chain mail).

                              Kindly once go through my Problem... Flipkart seller cancelled my order without taking my permission Order ID OD[protected] if Flipkart sellers are totally not responsible then this is Flipkart Duty to full fill E-commerce Business Guidelines.
                              I paid full payment then also Flipkart not delivered the Item at my place and Flipkart Seller Cancelled my order...how can?
                              Who will paid for this loss...I m loosing 5 K more for same item currently.

                              I am totally Unable to understand Flipkart way of Calculation, Can I know what is the Mean of NO COST EMI ???

                              Because there I am paying Extra amount on EMI conversation for below mentioned Order.
                              Old order-OD[protected] EMI- 3414 for 12 months Means at the End total amount payable is Rs.40, 968/-
                              New Order-OD[protected] EMI- 3583 for 12 months Means at the End total amount payable is Rs.42, 996/-

                              Difference amount - Rs.1874/- (As per Flipkart Calculation).
                              Difference amount - Rs.2028/- (As per my Calculation).
                              The product which I purchased is available on 37, 000/- at the time of Offer but Now it's available on 40, 000/- So according to me there is 3, 000/- Difference and SBI Card payment offer which is 1750/-
                              In this new order I lost my SBI Card payment offer which is Rs.1750/-
                              So according to me there is short fall of Rs.154/- & SBI Card payment offer which is Rs.1750/-
                              Total amount I lost in this new order is Rs.1904/- which is Flipkart have to pay me.

                              At the time of this order OD[protected] there is SBI Card offers Rs.1750/-off. available & Not cost EMI also available.

                              Due to cancelled this Order by Flipkart seller i loose Rs.1750/- of SBI Card offer by Flipkart.

                              But now Flipkart taken a you turn and telling order OD[protected]
                              done by credit card no cost EMI was not applied, Answer from Flipkart.(Screen short attached at the time of transaction process from Flipkart website during his Offer period last month in Jan 2019 and I have msg confirmation also from SBI Bank my transaction under EMI Process and decline from Flipkart).

                              Now Flipkart not giving me SBI Card offer (Rs.1750 & EMI Differences Rs.154 Total Amt Rs.1904/- )

                              Dear Consumer Forum...Need your help First order OD[protected] which I booked there all offers are available but due to Flipkart seller cancelled my order without taking my permission or concern this is fraud in E-commerce Business Guidelines.

                              Kindly logged my complain Shere me Reff No. Please look in this matter on urgent basis!!!

                              Dear Flipkart,

                              Kindly reply to this mail ID only & CC to all of them.

                              Regards,
                              Jitendra Choudhary
                              Mob: [protected].
                              Mar 22, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 16, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                D
                                devjit123
                                from Kolkata, West Bengal
                                Feb 14, 2019
                                Resolved
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                                Resolved

                                Address: 700029
                                Website: www.flipkart.com

                                My account is blocked by somehow i do not know. My id is [protected]@gmail.com. I have login after many time so please help me and open my account. My flipkart account has been deactivated and now i want be activate. I enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it", so i am requesting to you please reopen my account.
                                Pl solve this problem
                                Mar 20, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 15, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                OD[protected]
                                2nd time diffrent model recive what six verification check chor compnay
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                                  C
                                  Chandrakant sawate
                                  from Vasai-Virar, Maharashtra
                                  Feb 14, 2019
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                                  Address: Amravati, Maharashtra, 444602

                                  Respected sir/ madam... I purchase above personal computer wifi adaptor to your company through online but it doesn't work properly so i want to replace it immediately... I am waiting for your appropriate reply... Plz give me your reply within less amount of time...!!!
                                  Feb 14, 2019
                                  Updated by Chandrakant sawate
                                  Sir/madam, I want to replace it product immediately within 2 - 3 days...Plz kindly think on my replacement order and give the reply in within days...!!!

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                                    J
                                    Jayasree kj
                                    from Harihar, Karnataka
                                    Feb 14, 2019
                                    Resolved
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                                    Resolved

                                    In flipkart, i had ordered one adidas shoes (Od[protected] on 10th of feb'19 and paid for it through net banking. I received only shipment msgs saying another msg will be recieved from the wishmaster. But no such messages came and on 13th feb'19 the status of my order was "delivered". I have no clue who came for delivery and to whom/where he delivered. I have raised the complaint on the same day and i received a reply saying the issue will be resolved by 20th feb which is too long. Now the product is out of stock and price has also changed. This is the first time that i did prepayment and the experience is this. Pls look in to this issue asap and give me refund/product..
                                    Mar 18, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 14, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Feb 14, 2019
                                    Updated by Jayasree kj
                                    Yes pls.
                                    I ordered this shampoo which is worst, seal broken not original smells bad its sold by KETANBEAUTY price is also like the original product i ahte flipkart now please take any action and refund me the seller is so clever he doesnt provides return policy i need my 839 inr back
                                    Return id no 1210143936573775308231
                                    Zuru bunch black posture

                                    return your product on 14.01. 2019

                                    kindly return my money in my a/c
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                                      K
                                      Krizna Kumar
                                      from Salem, Tamil Nadu
                                      Feb 14, 2019
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                                      Address: 626123

                                      My flipkart account has been deactivated and now i want be activate it but it is not activating
                                      My flipkart account connected with my mail id. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                                      Pl solve this problem
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                                        M
                                        Manjur Ansari
                                        from Burla, Odisha
                                        Feb 14, 2019
                                        Resolved
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                                        Resolved

                                        Address: Patna, Bihar

                                        Sir/ mam
                                        This is to inform you that rs 403.68/- was deducted from my credit card bearing with the following details:

                                        1) reference number m - flipkart internet pr, p, 13, 0000331 (Ref#09999999980212002143024)
                                        2) dated 12/02/2019.
                                        3) credit card number: 552365*2446.

                                        Similar incident has happend to me recently. Kindly inform reason for deduction. I am attaching screenshot of the credit card bill summary. My email id : [protected]@gmail.com
                                        Mar 18, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2019
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                        Order id-OD[protected]
                                        I have not yet recieved the refund for this order..it was cancelled from seller's side..nor they are providing me any refund details i.e, reference number etc. What should i do now ?
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