Flipkart Complaints & Reviews

Hi i have placed order in flipkart on 10/02/2019 adidas originals x_plr sneakers for men for ₹7799 online payment,
Order delivered to me on 15/02/2019 from courier service delhivery,
When opened the parcel it was found that the delivery of the product was wrong, i got wrong product. The product that got was totally different from the product for which has ordered for. The color and model was different and the market price was low of the delivered product. Later the i have request the company to returned the product and the company rejected it because
(We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact) ihave applied for return policy the company demanded the identity proof which was not acceptable because when i have place orders the product i didn't had top submit the identity proof and also when i got his product i didn't had to submit my identity proof. Then why i have to submit it now when i requested for the return policy? Like this the i have returned request was been cancelled 2 times from the company.
I have also share unboxing video. Later i called at nch to lodge a grievance against flipkart company. Complaint no 1167259
Expected — i wants the product to be returned and amount to be refund as soon as possible.

Hello, it has been 4-6 days over i added a return request, and also tried to contact the flipkart helpline still the not got the proper solution, always flipkart forward my concern and wishmaster calls and say to give my return product at their desired location not the same where they're delivered, i want proper solution.
I HAVE AUDIO RECORDING HOW THE WISHMASTER BEHAVES TO ME.
I AM SURE TO FILE A CLAIM AGAINST THE FLIPKART SERVICES IF MY ISSUE IS NOT RESOLVE AGAIN.

I have ordered a 32gb memory card from flipkart in November. When i started using the card whatever song or photo i used to move to the card it gets deleted on its own leaving a junk file behind. So i requested for a replacement from the flipkart and I received a message saying the person will come and replace your card. on the day when the person was suppose to come the replacement got cancelled on its own without any text message or alert from the app. When i later on checked the app that why the person did not come then i came to know the replacement got cancelled. So i called the flipkart customer care they said that this time your order will be replaced sorry for the inconvenience.also I have sent an email to which there was no revert. And this took place for next 4-5 times whenever i request a replacement the replacement gets cancelled on its own without any alerts and the customer care again says sorry and says that your issue will be resolved . This is happening again and again and no positive response from flipkart. Now I want my product to be returned to flipkart and refund for the same. They have tested all the patience . I need an action immediately.

Hi team,

This product purchased on flipkart on 14 august 2018 it's been only 3 months since using this phone last thursday i. E. 7 feb. 2019 display keypad was'nt working at all.

So went to authorized mi service center at shivani nagar to see what's wrong. They fixed it and charged 177 rupees as i have attached it with original bill.

As asked reason for charging while my mobile it still in warranty period they told me that this phone is "secondary product" as attached the original sheet with the bill.

As for damage control provide me replacement of new phone or else refund my entire order amount before 16 of this month as you guys provided the date else i will go to the consumer court or police station because this is fraud and you are cheating coustomers.

Regards
Nayan shah.

Hi,
Here i want to register complaint that i had order redmi 6 (Black, 32gb) order no. (Od[protected] mobile of worth 8499/-rs on 26 dec2018 through sbi netbanking,

As per state bank of india transaction id successful to merchant (Flipkart) but from your side still saying payment not received.

I already registerd my complaint to national consumer helpline about flipkart and the complaint no. 1166414,

Previously raised complaint sni they clear the issue to national consumer helpine complaint no, 1149749

Please let me know about my order as bank is clear from their end.

I have ordered mi 32 inch tv on 16th and got it delivered by 17 and installed late evening of 17th and i was told this tv is namesake smart and no useful application comes preinstalled and we have to download the apps and install it separately and i tried doing all that but again the speakers are the worst and the colour contrast was too bad too. And i cant mirror apple phone like in other smart tvs, if these are the issues, how did flipkart created fake reviews in their website for the product? Here i wasnt to return the product on 19 feb and the customer care is trying to tell me that i have to get it only replaced with the same useless product i am dissatisfied with what is use of me receiving the same product? And the policies are stored secretly as return policy and not as replacement policy. I demand return and full refund for the fake product received from flipkart: order id:od[protected].

Sir, i recently ordered vu 50 inch led tv on 13th feb 2019, at the time delivery we checked the product whether everything is ok but remote was missing at that time. So we returned the tv and they said they will replace with new tv in 2 days or else you will get refund. Today is 19th feb but still i didn't get my refund. Whenever i call flipkart they were telling that we raised the resolution so wait for 48hrs. How many 48hrs i should wait? I bought this tv on my credit card and soon billing date is going to generate. So pls make my refund as quickly as possible. Mobile. No [protected]

Order book on 23 feb but till date not delivered after send messg. Your exective come in action and told me we are not delivered your order and you have cancel your order.
Why i should be cancel my order if you not supply me, flipkart should be mention and cancel my order my order and if it is not possible than send a offical letter for order cancel from my site

Pl. Take up matter as urgent

With order id od[protected] i ordered gionee smartphone form flipkart but it creates to much of problem from the day i purchased it. I raise a refund complaint but flipkart is not taking any action regarding this nor that fraud seller who send me faulty product. I hope now strict action against them should be taken. However i raise a complaint on 4 day when it creates too much problem

Hi,

I bought POCO F1 on sale dated February, 9th 2019.After opening the box i found the display is having screen bleeding issue.When i contacted Flipkart customer care for the replacement they refused to replace the product and told me to get to the service centre to get the issue resolved.
Is it not the right of the customer to get original product ? They are scamming customers by sending defective product and after they refuse to replace by saying about their terms and conditions.
I tried to capture the images of the issue but its not getting into the images as taking the capture of display through phone is not producing good quality images.

It was a such a shame to give bad quality product to the consumers. I need the flipkart/xiomi to act up and do the fix for the affected phones. There is lot of phone affected by this due to bad quality control.

Flipkart/xiaomi - please fix the issues and get the replacement model.

I have ordered and oppo k1 astral blue on 12th of feb under offers i.e buy back warranty @ rs 1 and 10% of on payment using Citibank card as according to the app the order should be delivered to me by 14th of Feb but the delivery date is extended from 14th to 16th then 16th to 17th and now 17th to 20th of Feb respectively I contacted customer care support multiple times but all I get is that I have to wait there is nothing they can do about the delay in delivery infact the app still shows 2days delivery of the same product

My order item was confirmed by flipkart. Order id - od[protected]. But after 4 day of order confirmation it is showing cancelled by seller. It was. Shoing in stock. Then it has become out of stock.
It was a product on offer. Means flipkart is fetching attraction of customer by showing offer. But when the order quantity necomjng high then they are thinking about their loss. So anytime they are showinv out of stock and cancelling...

I ordered a mobile phone (Pocophone f1) for 19, 284 inr on 7th feb 2019. The order was late by 3 days and i called the customer support as it had to be delivered on the agreed date and time as it was a gift. Flipkart still delivered it late. I had an exchange phone in perfectly fine condition which was rejected by the flipkart executive. I paid the extra amount (4, 150 inr) on the spot and took the phone. On the same day i found that the screen had a bleeding issue hence i requested for immediate exchange. The flipkart technician made a visit checked the phone and told me to wait for 24 hours. Next day, they rejected the request stating that customer updated the software and issue got resolved, which is not true. I raised another replacement for which i received a message that the executive will visit and have a look. They kept calling over the weekend and i was not able to come as i dont work on weekends and i had given office address as delivery, informed the executive to come on monday at 2pm (18th feb). I received a confirmation message from the executive that they will visit on monday but the visit never happened. They cancelled the request for the second time without contacting me. I called flipkart again and scheduled a request for the 3rd time. I received a message that they would visit on 18th feb 5pm. Nobody contacted me, i was waiting for the call cancelling all my meetings. I received a message on 18th feb 7:12pm stating that they were not able to reach me and would cancel the request without even calling. A major fraud. Please help me get this complaint to the highest level as i have made 8 complaints with flipkart for a single order and nobody is taking any action.

Hi Sir,

I have bought some toys for 3 month Baby. Flipkart website was mentioning the product as BPA free and the Selling price of the product is Rs.1500 & we are selling at Rs 300 with 80% discount. I have received the product and its showing MRP of Rs.55 & the product is not BPA free. The paint on the toys are spreading and its not BPA free. This product is much dangerous for kids & it is sold at extreme high price to original MRP.

Thanks/Jacob

I am seeing 5015 in my account. I believe what I see in my dashboard and for which I had shared the screen shot. Your program system is totally corrupted and fraud. What you are sharing is way less than what I am seeing in my dashboard.

Your lies can be seen from the two previous mail. In first mail you are showing Rs. 4896.68 & and in second mail you are showing Rs. 4988 as total income. How this increased in few days, even I am bared to get any income from the affiliate for the month of November and December, as no earning referral fees was allocated for November'18 and also for December'18, Jan 19, Feb 19.

Because of changing the minimum threshold for EFT I have to change it to Gift Voucher and no mail is sent for it as of now.

Looks like as cost cutting you people are trying to eat the money of people and making excuse not to pay.

Tracking ID: vineetsing

I can't access my flipcart account & and i want to pay flipcart paylater due. And flipcart send me some message like that

Late Fee Charged
Your Flipkart Pay Later bill of Rs. 2680.00 for the month of December 2018 is overdue for the past 30 days. Please pay immediately http://fkrt.it/Ol3vm2NNNN Please note that your Flipkart Pay Later account has been de-activated for further use till the bill is paid. Any further delays may attract legal action for non-payment.

I didn't want this types of matters please help me & unblock my account sir because i did't make any purchase for reselling so please unblock my account i am suffering this problem from 2-3 months.

मेरे को फिल्पकार्ट पे-लेटर due भरना है और सर मेरे को कोई फालतू के कानूूूनी झंझटों में नही पड़ना है। मेरे को flipcart due भरना है मेरा अकाउंट करवा दीजिये ताकि जल्द से जल्द में अपना बकाया भर सकूं

और ये फिल्पकार्ट के साथ बेकार एक्सपीरियंस रहा अब भविष्य में कभी फ्लिपकार्ट के साथ खरीददारी नहीं करूगा और ओरों को भी सलाह दूगा ।
I want to paylater the flipcart pay-later, and Sir, I do not have to fall into the trap of any legal action. I want to pay out flipcart due of my account. So unblock my flipcart account earlest.

I have order a product of mi redmi note 6 pro and it will order on thu, 24th jan '19 and delivered on sun 27th '19 and replacement request take on 6 feb '19 but there is no technician visit here and without confirmation from buyer rejected return request. But i will create a complaint on flipkart customer support
Regisred [protected]@gmail.com
Contact no.-[protected], [protected], [protected],[protected]

Order no. Od[protected], od[protected], 0d[protected]:
Consecutively thrice (03) the above mentioned orders were cancelled even the payment was made online before receiving the products. The money was also kept for 15-20 days in flipcart account. Why this type economical-cum-mental harassment is caused by such a reputedp comany. So, either send my product or pay penalty as per the bank interest.

Maine flipkart se led liya tha 12 feb ko aur usme software problem hai maine uski return ki request di techins aaye check unno ne kaha aap k led kharab hai replace ment hoga
But aabhi tak nhi hua hai led mera flipkart company bekar hai plz mera led change kr do

Amit
[protected]

My mother has ordered two shoes in cash on delivery above than 1000 both of them. Now she is getting conned like all the other innocent people who are not that technology experts. She received a msg saying return bis processed and they even took the shoes and after waiting now the order shows refund cancel see policy. What kind of joke is this? She is not able to complaint because if her lack of knowledge and me sitting thousands of km away can keep posting on this complaint boxes. Flipkart don't con customers like that