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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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25483
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Flipkart reviews & complaints page 1323

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Y
yajnasathem
from Gurgaon, Haryana
Jan 28, 2019
Resolved
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Resolved

Address: Bangalore, Karnataka

I ordered 1 printer Epson L805 from Flipkart and today the box was delivered.
I opened the box after 2 hours and was shocked to see the contents.
There was rubbish poly paper and rubbish packing material and some kind of broken part wrapped up. Flipkart is not giving proper answers to resolve this.
On 1 side on the phone they are saying we will come back and on the other side they are sending me a mail that your return is rejected. They want to clearly cheat me . Need your help.
+2 photos
Mar 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2019
Flipkart Customer Care's response
We will revert on it.
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    N
    Nikunj111
    from Kanpur, Uttar Pradesh
    Jan 28, 2019
    Resolved
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    Resolved

    Address: Gorakhpur, Uttar Pradesh, 273001

    Sir
    Mob no [protected] Flipkart se order & offer ke liye call anya tha jo ki flipkart pe show kar raha tha unhone 5123/ transfer karaya a/C bhi flipkart ke nam se tha humne flipkart ke nam pe kar diya castumer per condom karna cha rahe the jo lag nahi raha tha jo ac no he [protected]axix bank ka he
    Mera mo noo [protected]
    Mar 16, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 08, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      V
      Vishnu vu
      from Nadapuram, Kerala
      Jan 28, 2019
      Resolved
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      Resolved

      Website: [email protected]

      Can i know about my complaint status regarding unable to login in my flipkart account, please take the necessary action regarding it and unblock my flipkart account, i repeat that i am doesn't reselling any products brought from flipkart.
      Iam purchase product for my friend's & family members because they haven't knowledge about online shopping. Please treated as me a regular consumer of you.
      Please understand my concern. Please make me to login my flipkart account, my gift money in the account wallet, please help, i would never make any mistake while ordering products from flipkart.
      Sincerely
      Vishnu vu
      Feb 3, 2019
      Complaint marked as Resolved 
      Not resloved, I can't login to my Flipkart account
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Feb 07, 2019
      Flipkart Customer Care's response
      We have interacted with the customer and informed that recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items he purchased are for reselling and not for personal use. This would also mean that customer will no longer be able to login to your Flipkart account.
      Regarding the EGV amount requested the customer to contact the actual buyer. Customer agreed. Closing the case.
      Feb 09, 2019
      Updated by Vishnu vu
      You said for call actual buyer ? Call to whom, is the customer care number
      Feb 09, 2019
      Updated by Vishnu vu
      He is call today to the customer care number for my EGV balance, but I don't get my EGV BALANCE
      Feb 19, 2019
      Updated by Vishnu vu
      Please give my gift voucher balance of rupees 1495 through email Id( [protected]@gmail.com)
      Mar 28, 2019
      Updated by Vishnu vu
      Please let me know when I can login my Flipkart account
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        U
        Userid
        from Kuzhithurai, Tamil Nadu
        Jan 28, 2019
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        I have been trying to get a resolution for the proper re installation or return of a godrej steel almirah which was delivered on 10th. The installation was not proper with the bottom panel poking out due to lack of nuts and bolts and the walls are not approximated properly leaving a gap. Having been trying for the past 18 days for a solution. 3 false reports have been made by the company that they contacted us and re installation was done. Need an action taken immediately to resolve the problem. Order id: od[protected]
        Mar 14, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 05, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          F
          Farzana.p
          from Chennai, Tamil Nadu
          Jan 28, 2019
          Resolved
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          Resolved

          Address: 600032

          Hello my name is farzana.p I have purchased an item from flipkart product name fogg 2038 two watches but I have cancelled that product but I have not received my money when I asked flipkart about it they said to me that they have already deposited my money in the account and due to same problem money has been not deposited by the bank in your account therefore I request you to solve this problem and deposit my money as soon as possible reference number [protected]
          Mar 11, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jan 30, 2019
          Updated by Farzana.p
          Hello my name is farzana.p I have purchased an item fogg 2038 from flipkart but I have cancelled that product on 15th January but I have not received my money 379 which I have spent on it when I asked flipkart about it they said to me that they have already deposited my money in the account and due to same problem money has been not deposited by the bank in your account therefore I request you to solve this problem and deposit my money as soon as possible please solve the problem is very seriously matter my money credit as soon as possible order od[protected] reference number pur [protected] my address 14/32a 6th street mosque colony maduvinkarai guindy Chennai 32 my number [protected]
          Verified Support
          Feb 05, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Feb 05, 2019
          Flipkart Customer Care's response
          Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
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            C
            Chand.King
            from Coimbatore, Tamil Nadu
            Jan 28, 2019
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            Before purchasing product i chek brand name logo etc but deliver products not brand logo name etc duplicate product deliver buy flipkart i'm very sad please don't cheating every value customer (brand name is power pak but not mention is product)
            +1 photos
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              L
              lokeshnagar1994
              from Nagaur, Rajasthan
              Jan 28, 2019
              Resolved
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              Resolved

              Address: Kota, Rajasthan, 324010
              Website: Www.flipkart.com

              I orderd intex 5 mobile flipkart.. When i got mobile its touch not working well.. Touch works 2anf 3 time after touching.. I reqest for refund and replacement but flipcart rejecting my replacement... Nd send t3chnician he perform factory data rest.. But touch still not working nd technician said working well.. Technician was very cheap person.. Treated mobile roufly.. Now mobil get seach off on automatically.. Thre is problen in mobile.. Flipcart not helping me... Flipcart till not solving my problem.. And his technician is very cheap nd behave badly... Give wrong review again nd again.. Flipkart not refund my amount... Phon touch not working well... Flipcart reject my refund again nd again my phon is in under 10 days return policy but flipcart wasteing time
              Mar 11, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Jan 28, 2019
              Updated by lokeshnagar1994
              Not get any solutiom yet

              Jan 31, 2019
              Updated by lokeshnagar1994
              How much time it take..still i didn't get any solution
              Verified Support
              Feb 05, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                D
                Dhaval100005930
                from Ahmedabad, Gujarat
                Jan 28, 2019
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 382170

                Dear team,

                Order no:od[protected].

                The statement you have wrote mismatch of address is totally wrong and you are fooling customer by this.
                Why my order get cancelled if address and pincode and all details are correct.
                I want to complain regarding wrong information and wrong statement given by you and your respective.

                In this address which you said order address mismatch i have ordered product from flipkart and delevered also.
                This is totally wrong by you and i want to complaint against this.
                +2 photos
                Mar 10, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 05, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Feb 05, 2019
                Flipkart Customer Care's response
                Customer raised a complaint regarding the delay in delivery. We have interacted with the customer and informed that the product delivery was delayed as the product was misrouted. Hence, took feedback and closing the case.
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                  R
                  Ravitejhls
                  from Ongole, Andhra Pradesh
                  Jan 28, 2019
                  Resolved
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                  Resolved

                  Address: East Godavari, Andhra Pradesh, 533003

                  I ordered asus zenfone 5z on 19-01-19, 1st delivery promised date was 22-01-19 and they failed to do, 2nd promised delivery date was before 25-01-19 and again they failed. Today the date is 28-01-19. Not only this particular order, after the phone order i ordered some accessoires as well even they got delayed by 1week.
                  I have a plenty of proofs of my previous orders when ever i order anything from flipkart it has to delayed. Even 2 of my friends placed orders on bbd period and their orders got delayed for 20 to 30days and few orders got cancelled automatically by the seller vision star.
                  A very pathetic services from flipkart/ekart logistics/vision star seller.
                  Mar 11, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    G
                    georgejacob96
                    from Ernakulam, Kerala
                    Jan 27, 2019
                    Resolved
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                    Resolved

                    Address: Ernakulam, Kerala, 682025

                    I bought a new phone from flipkart asus zenfone max pro m2 (Order id - od[protected]. The order was placed on 24th january 2019 and it was shipped on 26th january 2019 and reached the nearest hub for delivery but then it was misrouted (Same city misrouted) and have no updates from then on the delivery.
                    I had also ordered a sceen protector along with the phone which was delivered, there was no change in given address or pin. I hope i get the phone delivered

                    Thank you
                    +1 photos
                    Mar 21, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 05, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Feb 06, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on 28th Jan 19. Hence, closing the complaint from our end.
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                      G
                      geminian
                      from Attingal, Kerala
                      Jan 27, 2019
                      Resolved
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                      Resolved

                      Address: Chittoor, Andhra Pradesh, 517001
                      Website: Flipkart

                      This complaint is pertaining to the negligent and deceiving strategy practiced by online shopping company - flip kart based in bangalore in karnataka. The complainant with order no od[protected] has placed an order for red hot (210 cm) 7ft polyester door curtain (Thru seller; chhabra enterprises). This is one set contains two pieces which costs rs299/- and order is placed for 2 sets and the order has been delivered on 7th january 2019 through e-kart logistics. As was printed on the parcel rs. 598/- which has been paid subsequently thru debit card to the delivery person. After opening the parcel it was a shock for us to find only one set inside and not 2 as was printed on the parcel cover. When contacted the delivery boy about this, he asked us to complain to the customer care of flipkart. When complained about this, our issue is not resolved instead they are asking for only ratings everyday inspite of our several mails. Fedup with flipkart customer care staff and we came to conclusion that they will not resolve this for lifetime but will continue asking for ratings. Hence this complaint is placed before the consumer forum with a hope that at least forum will justify this issue.
                      +2 photos
                      Mar 16, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 05, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Feb 06, 2019
                      Flipkart Customer Care's response
                      We have been trying to contact customer on number "[protected]" & "[protected]" however, we are unable to get in touch from past 2 days.
                      Verified Support
                      Feb 13, 2019
                      Flipkart Customer Care's response
                      We interacted with the customer infomired the seller has provided the refund amount Rs 299/- to the Flipkart Wallet.
                      Cx was happy with the resolution closing the case.
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                        H
                        Harsh Vaibhav
                        from Kolkata, West Bengal
                        Jan 27, 2019
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560054

                        I ordered a moto one power which is #onlyonflipkart order no — od[protected] with a exchange offer.in exchange i replaced my old phone samsung a8 worth 30000. So the delivery boy came and checked my phone and considered the paint wearings as dents. And dents are not allowed whereas paint wearings are accepted. And even the delivery boy only knewed kannada whereas i know either hindi or english. He was sending my phone pics to someone and was in fear of his job that if he'll take my phone he may loose his job. Whatever he refused, so i complaint in flipkart customer care. They told me to send my phone pictures so with many demands as with white wallpaper, with imei number, all angles of the phone etc.. I provided them with all. After 13 photos which i sent them according to their needs that to i sent them 2-3 times they got clarified and sent me mail "congratulations your order has been approved and the delivery will take place within 4 business days" so i was happy with it. But the next as i woke up i found the message that they have cancelled my order. I called the customer support, now they are telling to buy it again we cant do anything, order has been cancelled by the delivery team after several unsuccessful trials which they actually didn't did. Now the phone price has increased by 1k. This is totally not acceptable i want action to be taken against them for the fraud service. Even they crossed the deadline date which they gave for my problem resolution. I want a conclusion.
                        Mar 4, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 30, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jan 30, 2019
                        Flipkart Customer Care's response
                        Customer contacted regarding the product delivery by exchanging the old product. We interacted with the customer and asked to place a fresh order since the order was cancelled due to exchange product issue.
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                          S
                          Sameer Ahmad bhat
                          from Bandipura, Jammu and Kashmir
                          Jan 27, 2019
                          Resolved
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                          Resolved

                          Address: 560059

                          I have ordered a poco f1 mobile phone but the mobile phone has faulty display. Display was bleeding 2 sides the light was passing through havealy two sides of the phone. I raised 7 return request but none of the time picked my faulty mobile phone. I contacted with the customer care but they proceeding with same procesure. I want my refund because they cancelled my return request everytime. Flipkart is cheat company. I will never buy again from flipkart. They stolen a hard work money.
                          Mar 9, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 05, 2019
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            A
                            Ashu.1234
                            from Bandipura, Jammu and Kashmir
                            Jan 27, 2019
                            Resolved
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                            Resolved

                            I ordered one 5 seater sofa from flipkart. My order id is od[protected]. My order delivery date is 28 feb, and it’s packing dard is 25 feb. My payment mode was through credit card. Now i want to cancel my order as i will not be able to receive the order because i am out of station for 4 months. But flipkart is not cancelling my order. I talked to flipkart representatives they said that you cannot cancel the order as per the policy. Please do the needful.
                            +1 photos
                            Jan 27, 2019
                            Complaint marked as Resolved 
                            I mailed flipkart regarding the issue on [email protected], but they mailed me that they tried calling me on my number but that was not reachable. Than I called flipkart on 18002089898 but there response was not satisfactory.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 05, 2019
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                              A
                              anna007jadhav
                              from Pune, Maharashtra
                              Jan 27, 2019
                              Resolved
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                              Resolved

                              Address: Nanded, Maharashtra, 431601

                              Flipkart suddenly freeze my account without any any notice, msg, e-mail etc. And told me using different atm transactions is the reason, i ordered 5 phones to become plus member and till they not do anything, after order they freeze my account it's easy to understand that flipkart is cheating me, no matter what i want my account back. Please do needful as soon as possible, and please check attachment they send me otp but it is not working.
                              +4 photos
                              Mar 17, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 05, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
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                                B
                                Bhoopati Patidar
                                from Murwara, Madhya Pradesh
                                Jan 27, 2019
                                Resolved
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                                Resolved

                                Address: Bhopal, Madhya Pradesh, 462003

                                I had applied for replacement for flipkart smart buy headphones 12 days a ago i had reached to you service centre they had given me a piece of paper and said our dilevery boy will come in 8-10 days to your door you have to show this paper to him and he will replace the defective headphones with new one but now its 12 days nobody reached my house yet kindly pay attention otherwise i will go to consumer forum
                                Mar 15, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 05, 2019
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  S
                                  Satata
                                  from Kolkata, West Bengal
                                  Jan 27, 2019
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 70054

                                  Order id-od[protected]

                                  I have ordered a book (Works of bikash bhattacharjee close to events by manasij majumder. The cost of the book 1930/-) on 14th january 2019 at 12.36 pm and product delivered on 18th january 2019 and they delivered me upkars question electrical engineering and the cost of the book is 115/-. I complained the flipkart customer executive they promised me that product will be replaced and delivered by 23rd january 2019. But they mailed me that the delivery of your order has been delayed due to some unforeseen issues faced by seller and they assured me that the product is delivered by 26th january 2019. But 24th january 2019 one of the customer executive from flipkart called me and said that they cancelled my order. 3rd time i ordered the same things happen to me. I didn't get refund. This is pure inefficiency of services and no proper action items are not taken...
                                  +2 photos
                                  Jan 30, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    V
                                    Vic de Souza
                                    Jan 27, 2019
                                    Resolved
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                                    Resolved

                                    Hello i’m vic and i’ve been trying to get in touch with flipkart but since i’m in kuwait and my account is registered on my aunts number every time they call it’s on her phone even though i emailed to them saying call on my kuwait number i didn’t get any call. The issue is i cannot login in to my account or my moms account through the app on my phone, it keeps coming “login in-successful, retry in a minute” please help
                                    Mar 11, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2019
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      L
                                      lokeshnagar1994
                                      from Nagaur, Rajasthan
                                      Jan 26, 2019
                                      Resolved
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                                      Resolved

                                      Address: Kota, Rajasthan, 324010

                                      I ordered sell phon from flipcart and i found my mobile phone touch screen not working properly..
                                      I request for refund but flipcart reject my refund and send technician.. He got same problem in my phon but he didn't mantion properly to flipcart,.. Nd the tecgnician treat mobile very bedly nd rough way.
                                      . Flipkart reject mt refund again nd again.. They fix technician visit againj nd again... Plzzzz help
                                      Mar 12, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 05, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        L
                                        Lakhvinderb
                                        from New Delhi, Delhi
                                        Jan 26, 2019
                                        Resolved
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                                        Resolved

                                        Address: 122011

                                        Had orded a mobile phone from flipkart during the big sale. :

                                        This order was cancelled without any intimation or reason. I had availed the sbi card cash back if 10% plus additional 1000 on online plus exchange... Now i can't avail of the benefits. I choose this offer against rival offers from amazon and lost out on the opportunity. If there was a problem cancel, you should have cancelled in short notice, not after 3 days of confirming a prepaid order. I escalated this as a complaint and an apology was given stating technical reasons. I fail to understand a technical reason for refusal or denial of service.
                                        Order no: od[protected]
                                        Mar 11, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 05, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Ha ha... They had reverted with not being able to help...and that if I was interested in the product I can buy at current price without those offers... I told them of not wasting my time and their time further and close the complaint. They were clueless of the situation and their responsibility and made the whole issue a fight which wasn't worth it. I do not intend to buy further from flipkart...
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