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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
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Flipkart reviews & complaints page 1323

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N
Neusan Reang
from Imphal, Manipur
Jan 24, 2019
Resolved
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Resolved

Address: West Tripura, Tripura, 799001
Website: Www.flipkart.com

I got a call from flipkart customer executive ([protected]) asking me to give feedback on my purchased of a product. I have replied ok i will do it but maybe she couldn't hear it properly because network connectivity in my area is little bit poor... And then she suddenly hang up by saying faltu insann (Useless man). I condemn that this happened because due to network problem but still is this how you treat your customer like this... I hope flipkart should discipline their executives to speak nicely
Mar 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 05, 2019
Flipkart Customer Care's response
Customer raised a complaint regarding the rude behavior of the customer case executive. We have interacted with the customer and confirmed that the product is delivered on (29th Jan 2019). And apologies for the rude behavior of the executive. Hence, closing the complaint from our end.
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    W
    wahidiqbal9163
    from Kolkata, West Bengal
    Jan 24, 2019
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    Address: Kolkata, West Bengal, 700024
    Website: wahid.iqbal

    My phone number is [protected] FMC[protected] and my tracking id is sir i have received and differnt sleeper from order my register email id is wahid.[protected]@hmail.com and my flipkart id is blocked i cant able to open now please return my sleper soon
    +1 photos
    Feb 08, 2019
    Updated by wahidiqbal9163
    still my issue is not tesolved please active my account
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      ப.தா.நிவாஸ்
      from Alanganallur, Tamil Nadu
      Jan 24, 2019
      Resolved
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      Resolved

      Address: Tiruchirappalli, Tamil Nadu, 620003

      I ordered in FLIPKART OFFER
      Was LG 32 Inches TV and Home theatre on December 28th 2018
      Still I didn't get my product.
      Order no: 1 LG TV (Unable to find)
      Order no: 2 Home theatre (RDIG[protected]
      To whom I've to proceed?
      I believed FLIPKART. But Flipkart cheated me. I done my job that Flipkart required me. Order also placed order no and confirmation came on Flipkart's app/website. But where's my product?
      Did you cheat me?
      +2 photos
      Mar 9, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        M
        Manik Malik
        from Chennai, Tamil Nadu
        Jan 24, 2019
        Resolved
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        Resolved

        Website: www.flipkart.com

        Every time i try to login in my flipkart account through my mobile it shows an error o[censored]nsuccessful login please try in a minute. It has been 3 days since i can not log in my account. I can not login any account throug my mobile, not only my account shows the error, any account i try to login shows the same error. I hope this problem gets resolved soon.
        Mar 15, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 05, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
        Order is my cancelled but money not refund in my dabit card .
        Call back :-[protected], [protected]

        हमार एक ऑडर था जिसका रिफंड नही मिला है आज 9 days होगया है हमेंने प्रीपेड ऑडर था सर् हमको आज बहुत कम है पैसा का आज रिफंड कर दजये ।
        14 को oder किये है और 14 को कैन्सल कर दिया गेया है फ्री इतना देर कियो सर्

        login unsuccessful error - Comment #3333191 - Image #0
        sudarshan razz's reply, Jan 23, 2019
        Order is my cancelled but money not refund in my dabit card .
        Call back :-7808752752, 7004880840

        हमार एक ऑडर था जिसका रिफंड नही मिला है आज 9 days होगया है हमेंने प्रीपेड ऑडर था सर् हमको आज बहुत कम है पैसा का आज रिफंड कर दजये ।
        14 को oder किये है और 14 को कैन्सल कर दिया गेया है फ्री इतना देर कियो सर्
        I ordered many things from flipkart since last month but now on every product flipkart is showing not available on the pincode 191111...But other companies like amazon & jabong are delivering everything on the same pincode via ecom express ... Please resolve the issue
        I am sathya salem vazhapadi your web site i am purches ink our ink duplicate so my printer pult
        Order booked at 14 january 2019 and delivery date is 18 january 2019 but mobile is not delivered
        My honor 9n not received yet 10 jan ordered and till 10 day complete but still not received flipkart said 48 hour wait still i am and flipkart showing in status picked up courire and why not deliver this product very bad service same on seller and flipkart
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          P
          Prasad Kunder
          from Mysore, Karnataka
          Jan 24, 2019
          Resolved
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          Resolved

          Address: 560017
          Website: Flipkart

          I had ordered apple iphone 6s plus on sunday 20-jan-19. Promised delivery date was monday 21-jan-19. Today is thursday 24-jan-19 and still it's not delivered. I had called multiple times to flipkart customer care but they are providing false excuses like product is out for delivery, it will be delivered today, it's been escalated, you try to understand us. Today i asked customer care person to forward the call to team leader, she repeats the same things like a robot. I asked her to contact service provider and asked if she can help. She disconnected the call. I have already paid 29, 000 change on the order. I am worried. Please help me.
          Jan 24, 2019
          Complaint marked as Resolved 
          Mobile was delivered to me by the delivery boy today evening at 7 PM
          Flipkart customer support has been notified about the posted complaint.
          Jan 24, 2019
          Updated by Prasad Kunder
          OD[protected] Order ID
          Verified Support
          Feb 05, 2019
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
          On 8 Jan 19 My HDFC Credit card has been debited Rs. 3849 whereas I have not purchase any item in 2019 till now .I have written complaint to customer service but they say No transaction from your account till now. What I should do n Now who will return my amount?
          Screenshot of Transaction is attached.

          did not receive delivery of mobile phone - Comment #3333144 - Image #0
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            J
            jatin_kaklottar
            from Mumbai, Maharashtra
            Jan 24, 2019
            Resolved
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            Resolved

            Address: Surat, Gujarat, 392004
            Website: [email protected]

            Hello support,

            My self and my brother order nokia 6.1 plus 2 qty at the same address from 2 id, to take benefit of offers (Also order and delivery date are same)

            My brother received nokia but on my order comes motorola,
            I complain and mailed many times, but not solution given by flipkart,
            As per them they will not give any replacement or exchange or not refund,

            They are believing to making money but not providing good solution on such genuine cases, not customer oriented

            My order no is[protected]
            My brother order no is :[protected]

            What to do,
            Pl support in this case
            Mar 8, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jan 28, 2019
            Updated by jatin_kaklottar
            no solution till date
            Feb 03, 2019
            Updated by jatin_kaklottar
            No updates from 10 days ... No response
            Verified Support
            Feb 05, 2019
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
            Feb 15, 2019
            Updated by jatin_kaklottar
            MY ORDER NO OD[protected] IS ON FLIPKART,
            CAN YOU CALL ME ON THAT NUMBER
            Feb 18, 2019
            Updated by jatin_kaklottar
            Any Update?
            Mar 03, 2019
            Updated by jatin_kaklottar
            Hello anyupdate
            Mar 06, 2019
            Updated by jatin_kaklottar
            no update
            I was about to use a bajaj finserv card for purchasing a mobile in an emi. But every time it shows as transaction declined on basis of risk checks. Im getting fed up with this sort of problem for past three days.

            Is this the way flipkart supports their customers??????????

            I will be glad if you peoples help me with it...
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              S
              Sheikh Md Suhail Akhtar
              from Patna, Bihar
              Jan 24, 2019
              Resolved
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              Resolved

              Address: Ranchi, Jharkhand, 834006
              Website: flipkart

              Office address - global apartment balasore visakha plot no - (42) dist - baleshwar state - odisha pin - 756020
              Hii sir we are very grateful to inform you that your name has been selected in lucky draw..in my prize department company so we are giving you a mahindra xuv 500 car. Thank you.
              Your prize amount of 1280000 lac will be deposited in your account when you will pay 12800, 1% charge of your total amount as tds (Tax deducted at source) charges after that we will be transfer your prize at your address/account with best regard prize department team
              +2 photos
              Mar 8, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 05, 2019
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                V
                Vasudev Gouda
                from Bengaluru, Karnataka
                Jan 24, 2019
                Resolved
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                Resolved

                Address: 560037
                Website: www.flipkart.com

                I have ordered a mobile on 20th at 4:29 pm. Promised delivery date is 22nd before 7 pm. I waited till 7 pm at the office to collect the order and not delivered and no communication from the delay till 12 am the next day. On 23rd when i called flipkart customer is saying the product will be delivered by 26th. This is pure inefficiency of services and no proper action items are not taken.
                +3 photos
                Mar 3, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 26, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jan 26, 2019
                Flipkart Customer Care's response
                Customer complaint regarding delivery of the product. We have interacted with the customer and customer conformed that product was delivered. Hence closing this complaint from our end.
                I've opted for e-Gift Voucher My referral fees is some 2600 Rs.

                order delayed by many days - Comment #3333157 - Image #0
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                  S
                  Satata
                  from Kolkata, West Bengal
                  Jan 24, 2019
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 70054
                  Website: www.flipkart.com

                  I need justification for wasting my time.
                  I have placed an order same product today the customer excutive from flipkart called and told me the product delivered by today. Now flipkart mailed me the product delivered by 26th january 2019. They wasted my time and money is stuck with them.. First of all i ordered works of bikash bhattacharjee the close to events by manasji majumdar it's cost 1930/- and flipkart sent me the wrong book which is 115/- (Objective electrical engineering book). Now they cancelled my order.
                  Jan 30, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    T
                    Technical Knowledge
                    from Ranchi, Jharkhand
                    Jan 24, 2019
                    Resolved
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                    Resolved

                    Address: Latehar, Jharkhand, 829206
                    Website: www.flipkart.com

                    Today, i. E. On 24th jan 2019 dtdc service latehar from flipkart call me from [protected] and said me to come and take your courier and when i said him to deliver it to my home as your policy, he refuses it and said i will not deliver your package and also abused me, even told me that flipkart can't do anything and i want that he will never take my delivery and also cancel his flipkart licence.

                    His behavior toward customer is so bad he don't know how to deal with his customer.
                    Mar 10, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 05, 2019
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                      D
                      disappearing number
                      from Guskhara, West Bengal
                      Jan 24, 2019
                      Resolved
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                      Resolved

                      Address: 743273

                      Today i was eagerly waiting for the ordered earphone... Near about 10: 45, the boy called me and asked me the exact location. I was telling him and he interrupted me all the time over the telephone. He forced me to tell me the correct location and forced upon me over the phone.. When he came to my house he told me also some language which is also very insulting and irritating.. I told him the right way to my house but he didnt catch that and it was my fault according to him. It is his duty to find out my house and be very polite tp his customer.. He should keep his knowledge inside him. I think he is very arrogant and not a very helpful guy.. His name is soumen and phone no is [protected]
                      Mar 17, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Jan 24, 2019
                      Updated by disappearing number
                      Sorry its my mistake its about amazon delivery boy
                      Verified Support
                      Feb 05, 2019
                      Flipkart Customer Care's response
                      Irrelevant Complaint.
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                        S
                        Skkk Kumar
                        from Delhi, Delhi
                        Jan 24, 2019
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110035
                        Website: FLIPKART

                        My account got blocked just because i raise a complain my charger is defective or order one tv for my best friend i want to clarification why they do that i am plus member we have a right to if i am not satisfy with any product then we raise a complaint without any resolution he blocked my account when i call cc he said your account are in black lested when i asked her he says didn't have a any answers want to justification
                        My registred mail i'd is - [protected]@gmail.com
                        Alternative no-[protected]
                        Mar 14, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 05, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          Shankar Lohar
                          from Mumbai, Maharashtra
                          Jan 24, 2019
                          Resolved
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                          Resolved

                          Order id-OD[protected]
                          &
                          Order id-OD[protected]

                          These my last 2 prepaid orders cancelled by flipkart without valid reason,
                          what i observed is the show some low priced offers first, take orders from customer & latter cancel the order (tell product is not available), but that product is still available at higher price.
                          It means these fellows just display low priced offer, grab customer money use that money for few days & refund it with sympathy..
                          indirectly the used my money for few days & returned after few days

                          this is not expected from flipkart
                          +1 photos
                          Mar 16, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 05, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Feb 05, 2019
                          Flipkart Customer Care's response
                          Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller and requested customer to place a fresh order. Hence, closing the complaint from our end.
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                            S
                            Sachin Maurya 18
                            from Patna, Bihar
                            Jan 24, 2019
                            Resolved
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                            Resolved

                            Address: Rohtas, Bihar, 821312
                            Website: Flipkart

                            I am trying since 2 days to login in to my flipkart account but can't login. I pressed the forgot password button, I got the code and after inserting the code it says can't update password. I have gift voucher in my id how will I get it!
                            My registered email id is [protected]@gmail.com I have called flipkart customer care but they had not helped me yet! I have many orders pending in it but can't see! Please help me.please.
                            My registered phone no. Is [protected]

                            Regards
                            Sachin Maurya
                            +1 photos
                            Mar 8, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 05, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              V
                              VaisakhAR
                              from Neyyattinkara, Kerala
                              Jan 23, 2019
                              Resolved
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                              Resolved

                              I tried to purchase an oppo phone using flipkart, worth Rs.13990 on 31-Dec-2018. I used my bank's netbanking facility for this. The account was debited for the same amount, but the order was not placed. I registered a formal complaint when I saw that the amount has not been refunded to my account. The bank after considering the complaint said that "As confirmed with merchant, transaction [protected] has been successful and settled on 31st Dec, 2018. For more details kindly contact your merchant" . Based on the reply I contacted Flipkart's customer care and after many calls and follow ups, flipkart said that they have not received the amount. I tried to purchase something through flipkart and now I have lost the money.
                              Mar 8, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 26, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Jan 31, 2019
                              Updated by VaisakhAR
                              Bank reply for the complaint raised is attached.

                              Verified Support
                              Feb 05, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                R
                                Rajender Gaddam
                                from Giddalur, Andhra Pradesh
                                Jan 23, 2019
                                Resolved
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                                Resolved

                                Address: Hyderabad, Telangana, 500051
                                Website: Flipkart

                                Dear sir,
                                I (Mr G.Rajender) purchased Moto E4 plus (fine gold, 32 GB, 3 G ram) model mobile from Flipkart via
                                Invoice no: FA B9PT [protected], Invoice date: 29/11/18.
                                I got touch problem in mobile, so I went to Moto authorised service center "Satyam electronics" at Chaitanyapuri, Dilsukhnagar, they checked warranty & said it doesn't cover warranty, they advised to contact Flipkart customer care, as we have 1 year warranty for new mobile. PL help in this regard to get the mobile repair under warranty & do the needful at the earliest.

                                Thanks & regards,
                                G.Rajender,
                                Mobile no: [protected] / [protected]
                                Mar 19, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 05, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  J
                                  jeenat sameja
                                  from Sikar, Rajasthan
                                  Jan 23, 2019
                                  Resolved
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                                  Resolved

                                  Address: 335001
                                  Website: Www.Flipkart.com

                                  I have ordered a samsung refrigerator through flipkart first they have cancelled my product without any intimation, and when i complaint about the same they have requested to request again and assured me to deliver the product soon. Than i have ordered refrigerator again on 7th of dec 18, I have recieved the product within seven days on 14th Dec 2018 but i have recieved a damaged product. I got to informed my samsung person who came for installation and unpacked the product. He has submitted his report that my product was damaged and a dent was their on the body of refrigerator. After my daily follow up they have taken my product back on 30 dec 2018 after 16 days. They have also denied my return request n given replacement for fresh product, on 10 jan 2019 i received fresh product with bigger dent on this. Again i was foolled by flipkart. On 12th jan i have requested to return the product and they have assured to take back the product on or before 25 jan. I have recvd a message from flipkart that a person will come to take back the product with t.. no. So i have called him to take the product so many times. N finally on 19 he said your return request has been cancelled by the seller. Horrible experience with flipkart.

                                  it had heen 15 days now. My product is lying unpacked and nobody is responding for returning . I m frustated with pathetic service of flipkart. Horrible experience. Il suggest not to shop with flipkart.
                                  Mar 15, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Feb 05, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating that the product delivered is damaged. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on[protected]. Hence, closing the complaint from our end.
                                  Aug 22, 2019
                                  Updated by jeenat sameja
                                  After deduction of my charged which were debited through my credit card.. ultimately i suffer loss.
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                                    S
                                    Shwetanag
                                    from Kodumudi, Tamil Nadu
                                    Jan 23, 2019
                                    Resolved
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                                    Resolved

                                    Website: Flipkart

                                    Flipkart providing fake product and taking fake seller. I requested refund for product. They will say first will be technical visit and later we will refund the amount... I took two time technical visit based on flipkart policy still they are not refunding my amount... Flipkart forcing us to keep that fake product... If i m not statisfied y should i keep that product... So this means that flipkart selling fake product and making money
                                    Mar 8, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Vigneshkumar Alagar
                                      from Jayamkondacholapuram, Tamil Nadu
                                      Jan 23, 2019
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 603103

                                      Hi Team

                                      Flipkart found a new way to loot from customer in Gift vouchers, i had send Rs1000 from my flipkart wallet(Gift Voucher) . My friend didn't received that Gift vouchers. I called many times to customer care. They are not aware of this. They are simply dragging the issues, not giving proper resolution for this issue

                                      My flipkart account details
                                      [protected]@gmail.com
                                      [protected]
                                      My friend's flipakart account details
                                      [protected]@gmail.com
                                      [protected]

                                      I am attaching the transaction screenshot for reference

                                      Thanks & Regards
                                      Vigneshkumar Alagar
                                      +1 photos
                                      Mar 9, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 05, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Feb 05, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint regarding a gift card transfer . We spoke to customer and he confirmed that his issue has been resolved . Hence, closing the case from our end .
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                                        S
                                        Saba.khan277
                                        from Allahabad, Uttar Pradesh
                                        Jan 23, 2019
                                        Resolved
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                                        Resolved

                                        I have got a call, he told me that i have won a prize coz i made a order on flipkart during golden period. He told tha i had to choose one among 4 gifts (Led, laptop, gold, etc) that person had all my informatiom such as (Home address, order details, name) and asked me to make a transaction of 3000 by adding a product in cart. Is flipkart is safe now
                                        Mar 7, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jan 23, 2019
                                        Updated by Saba.khan277
                                        [protected]- number from which i m getting fake calls
                                        Verified Support
                                        Feb 04, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Feb 04, 2019
                                        Flipkart Customer Care's response
                                        We understand that you’re receiving offer related calls/emails/messages from suspected scammers who are misappropriating Flipkart. Please note that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal.

                                        We would request you to shop only through our app or website to get relevant offers and discounts as listed by the sellers. Also, please ensure that you discard your personal details listed on the delivery packages appropriately to avoid your details being misused by anyone.

                                        We take scamming and spoofing attempts very seriously, and want to confirm the below details shared by you so we can take appropriate action in liaison with legal authorities:

                                        Email address Phone number Any other information that can help us identify the scammers
                                        Also, Flipkart or its employees will never ask you for your card/bank details, pin or password when orders are being placed on Flipkart. In case, you have experienced any monetary loss due to a fraud by such websites, please file a complaint with the cyber cell for support. If you like, you can choose to initiate legal action against the spammer/spamming organization too.

                                        We would like to thank you for your continued trust and understanding. Please check this link for more details https://stories.flipkart.com/fake-offers-fraudulent-sites-2/
                                        flipkart is take tight security on computers and allow only to see basic details
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