Flipkart Complaints & Reviews

Address: 400101

Dear Cunsumer Forum,

Please look in this Flipkart trying to play smart game with me when I complaint regarding my quiry that time they reply on mail Flipkart seller will honor the difference amount.(In Chain mail).

Kindly once go through my Problem... Flipkart seller cancelled my order without taking my permission Order ID OD[protected] if Flipkart sellers are totally not responsible then this is Flipkart Duty to full fill E-commerce Business Guidelines.
I paid full payment then also Flipkart not delivered the Item at my place and Flipkart Seller Cancelled my order...how can?
Who will paid for this loss...I m loosing 5 K more for same item currently.

I am totally Unable to understand Flipkart way of Calculation, Can I know what is the Mean of NO COST EMI ???

Because there I am paying Extra amount on EMI conversation for below mentioned Order.
Old order-OD[protected] EMI- 3414 for 12 months Means at the End total amount payable is Rs.40, 968/-
New Order-OD[protected] EMI- 3583 for 12 months Means at the End total amount payable is Rs.42, 996/-

Difference amount - Rs.1874/- (As per Flipkart Calculation).
Difference amount - Rs.2028/- (As per my Calculation).
The product which I purchased is available on 37, 000/- at the time of Offer but Now it's available on 40, 000/- So according to me there is 3, 000/- Difference and SBI Card payment offer which is 1750/-
In this new order I lost my SBI Card payment offer which is Rs.1750/-
So according to me there is short fall of Rs.154/- & SBI Card payment offer which is Rs.1750/-
Total amount I lost in this new order is Rs.1904/- which is Flipkart have to pay me.

At the time of this order OD[protected] there is SBI Card offers Rs.1750/-off. available & Not cost EMI also available.

Due to cancelled this Order by Flipkart seller i loose Rs.1750/- of SBI Card offer by Flipkart.

But now Flipkart taken a you turn and telling order OD[protected]
done by credit card no cost EMI was not applied, Answer from Flipkart.(Screen short attached at the time of transaction process from Flipkart website during his Offer period last month in Jan 2019 and I have msg confirmation also from SBI Bank my transaction under EMI Process and decline from Flipkart).

Now Flipkart not giving me SBI Card offer (Rs.1750 & EMI Differences Rs.154 Total Amt Rs.1904/- )

Dear Consumer Forum...Need your help First order OD[protected] which I booked there all offers are available but due to Flipkart seller cancelled my order without taking my permission or concern this is fraud in E-commerce Business Guidelines.

Kindly logged my complain Shere me Reff No. Please look in this matter on urgent basis!!!

Dear Flipkart,

Kindly reply to this mail ID only & CC to all of them.

Regards,
Jitendra Choudhary
Mob: [protected].

Mar 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 13, 2019

Updated by jitendra.choudhary46 Dear Cunsumer Forum,

Please look in this Flipkart trying to play smart game with me when I complaint regarding my quiry that time they reply on mail Flipkart seller will honor the difference amount.(In Chain mail).

Kindly once go through my Problem... Flipkart seller cancelled my order without taking my permission Order ID OD[protected] if Flipkart sellers are totally not responsible then this is Flipkart Duty to full fill E-commerce Business Guidelines.
I paid full payment then also Flipkart not delivered the Item at my place and Flipkart Seller Cancelled my order...how can?
Who will paid for this loss...I m loosing 5 K more for same item currently.

I am totally Unable to understand Flipkart way of Calculation, Can I know what is the Mean of NO COST EMI ???

Because there I am paying Extra amount on EMI conversation for below mentioned Order.
Old order-OD[protected] EMI- 3414 for 12 months Means at the End total amount payable is Rs.40, 968/-
New Order-OD[protected] EMI- 3583 for 12 months Means at the End total amount payable is Rs.42, 996/-

Difference amount - Rs.1874/- (As per Flipkart Calculation).
Difference amount - Rs.2028/- (As per my Calculation).
The product which I purchased is available on 37, 000/- at the time of Offer but Now it's available on 40, 000/- So according to me there is 3, 000/- Difference and SBI Card payment offer which is 1750/-
In this new order I lost my SBI Card payment offer which is Rs.1750/-
So according to me there is short fall of Rs.154/- & SBI Card payment offer which is Rs.1750/-
Total amount I lost in this new order is Rs.1904/- which is Flipkart have to pay me.

At the time of this order OD[protected] there is SBI Card offers Rs.1750/-off. available & Not cost EMI also available.

Due to cancelled this Order by Flipkart seller i loose Rs.1750/- of SBI Card offer by Flipkart.

But now Flipkart taken a you turn and telling order OD[protected]
done by credit card no cost EMI was not applied, Answer from Flipkart.(Screen short attached at the time of transaction process from Flipkart website during his Offer period last month in Jan 2019 and I have msg confirmation also from SBI Bank my transaction under EMI Process and decline from Flipkart).

Now Flipkart not giving me SBI Card offer (Rs.1750 & EMI Differences Rs.154 Total Amt Rs.1904/- )

Dear Consumer Forum...Need your help First order OD[protected] which I booked there all offers are available but due to Flipkart seller cancelled my order without taking my permission or concern this is fraud in E-commerce Business Guidelines.

Kindly logged my complain Shere me Reff No. Please look in this matter on urgent basis!!!

Dear Flipkart,

Kindly reply to this mail ID only & CC to all of them.

Regards,
Jitendra Choudhary
Mob: [protected].

Verified Support

Feb 14, 2019

Flipkart Customer Care's response We will revert on it.

View replies

J

jitendra.choudhary46

from Mumbai, Maharashtra

Feb 14, 2019

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Online ShoppingFlipkart fraud in online shopping with flipkart
Flipkart — fraud in online shopping with flipkart

1 Review
jitendra.choudhary46 on Feb 13, 2019
Submit a Complaint
Dear Cunsumer Forum,

Please look in this Flipkart trying to play smart game with me when I complaint regarding my quiry that time they reply on mail Flipkart seller will honor the difference amount.(In Chain mail).

Kindly once go through my Problem... Flipkart seller cancelled my order without taking my permission Order ID OD[protected] if Flipkart sellers are totally not responsible then this is Flipkart Duty to full fill E-commerce Business Guidelines.
I paid full payment then also Flipkart not delivered the Item at my place and Flipkart Seller Cancelled my order...how can?
Who will paid for this loss...I m loosing 5 K more for same item currently.

I am totally Unable to understand Flipkart way of Calculation, Can I know what is the Mean of NO COST EMI ???

Because there I am paying Extra amount on EMI conversation for below mentioned Order.
Old order-OD[protected] EMI- 3414 for 12 months Means at the End total amount payable is Rs.40, 968/-
New Order-OD[protected] EMI- 3583 for 12 months Means at the End total amount payable is Rs.42, 996/-

Difference amount - Rs.1874/- (As per Flipkart Calculation).
Difference amount - Rs.2028/- (As per my Calculation).
The product which I purchased is available on 37, 000/- at the time of Offer but Now it's available on 40, 000/- So according to me there is 3, 000/- Difference and SBI Card payment offer which is 1750/-
In this new order I lost my SBI Card payment offer which is Rs.1750/-
So according to me there is short fall of Rs.154/- & SBI Card payment offer which is Rs.1750/-
Total amount I lost in this new order is Rs.1904/- which is Flipkart have to pay me.

At the time of this order OD[protected] there is SBI Card offers Rs.1750/-off. available & Not cost EMI also available.

Due to cancelled this Order by Flipkart seller i loose Rs.1750/- of SBI Card offer by Flipkart.

But now Flipkart taken a you turn and telling order OD[protected]
done by credit card no cost EMI was not applied, Answer from Flipkart.(Screen short attached at the time of transaction process from Flipkart website during his Offer period last month in Jan 2019 and I have msg confirmation also from SBI Bank my transaction under EMI Process and decline from Flipkart).

Now Flipkart not giving me SBI Card offer (Rs.1750 & EMI Differences Rs.154 Total Amt Rs.1904/- )

Dear Consumer Forum...Need your help First order OD[protected] which I booked there all offers are available but due to Flipkart seller cancelled my order without taking my permission or concern this is fraud in E-commerce Business Guidelines.

Kindly logged my complain Shere me Reff No. Please look in this matter on urgent basis!!!

Dear Flipkart,

Kindly reply to this mail ID only & CC to all of them.

Regards,
Jitendra Choudhary
Mob: [protected].

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Address: 341510

I ordered puma bmw ms drift shoe from flipkart and i was out for delivery. They contacted me saying it will be delivered soon, but all of sudden i received message that the order has been canceled. I want to know, when i am ready to receive the order then why flipkart canceled it. Now the price of amount has increased and flipkart is asking me place the order once again with increased amount.

Mar 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Flipkart Customer Care's response We will revert on it.

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R

rtzrtz

from Bagalkot, Karnataka

Feb 14, 2019

My payment is pending from 2 months no help from customer support they send an email about sales, cap limit but they will not reply when I ask help.

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Address: 560040

Dear team,

I am too much disappointment with log in issues by my mobile number ([protected])

It say the mobile already have the account, but i don't remember the pw
I tried to re-set the pw but it not allows to do it. If i click the reset password it says please try it later, from 3/4 months i am facing this issue. Presently i am using my brother account

Please help me on this

Mar 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

View replies

D

devendra jaiswal

from Mumbai, Maharashtra

Feb 13, 2019

I have purchased a ifb 8.5 kg front load washing machine installation is not done by ifb masters
Please take a fast order for installation

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R

ram laldxfsds

from Noida, Uttar Pradesh

Feb 13, 2019

Hello Sir We writing you because my account suspended your side please reply me with reason as soon as possible.
please reply [protected]@gmail.com

Reply

D

Dr Rameshwar

from Dharmsala, Himachal Pradesh

Feb 14, 2019

No seeds were found in the package against my Order no OD[protected] Greenly imported banana seeds.

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Address: 533101

I ordered a product on 8-2-19 & it was supposed to be delivered on 12-2-19. On 12th, the product status changed to 'misrouted' & it wasn't delivered to me. When i contacted flipkart, they said that product was shipped to another city & can not be delivered. They asked me to cancel the order & place a new one. Now price is increased from 2000/- to 4900/- and they wouldn't let me order at 2000/-. I'm a student and 4.9k is very big hassle for me. So please help me.

Mar 21, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Flipkart Customer Care's response We will revert on it.

View replies

S

Sultan Yusuf

from Colgong, Bihar

Feb 14, 2019

I refunded baby mats with order id-od[protected] product has refunded but i don't have receive my refundable amount.
Please contact me.
My no.[protected]

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Address: 560054

Hello, i have purchased gionee m7 phone, there was issue with the connectivity, people were not able to connect me, frequent call disconnection, wifi issue, and screen hanging. I have audio recording proof of issue of audio. Also i have message from flipkart saying they were not able to connect multiple times. I am extremely unhappy this time, i have purchased 4 phones earlier, never had any issues, this time for a genuine issue i am struggling. Easy return policy is not helping me at all. I will fight legally if not i don't get a resolution. Also will signoff from flipkart permanently as i am totally disappointed.

Mar 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Flipkart Customer Care's response We will revert on it.

View replies

M

Manish1267

from Abhayapuri, Assam

Feb 14, 2019

Something's wrong here
We encourage fair play in line with our terms and conditions... is not opening
Continue to game zones

Reply

Manish1267's reply, Feb 12, 2019

Please solve this problem

Manish1267's reply, Feb 12, 2019

Please solve this problem

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Address: Godda, Jharkhand, 814133

I have been charge for a shipment of books 58/-and 47/-only, but from the same end i have been charged 245/- for another purchase of book however the cost of book was only 549/-. Please justify why i prefer flipcart rather than local market, where i get good discount too. I am not satisfied with your service

Shivendu pathak
Mobile-[protected], [protected]

Mar 28, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Srinagar, Jammu and Kashmir, 190010

The courier partner who my parcel was handed to him didn't deliver in my address
He reports that area is out of delivery Pincode mismatch

On same adresss my other product was delivered by same person

I am not understanding what is going on in flip offices

Then I contacted him on phone he told i will deliver to you next day

But still no action has been taken against him

Totally confused his mobile number is [protected]

Mar 27, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Flipkart Customer Care's response We will revert on it.

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Address: 641002

I urgently required the lg hbs-a100 bluetooth headset with mic as i was going on a long trip. I ordered a black colour headset, but the seller sent me a silver piece. I asked for a return which took the seller 4 days to approve, then 3 days later a replacement arrives which is again the same colour.

So i contacted the customer care and informed them about asking them to send another replacement, now they are refusing to replace the product and only offering a refund.

When asked why they could not replace the reply i got was that the seller did not have stock in black colour. But amazingly flipkart still lists the product as available: https://www.flipkart.com/lg-hbs-a100-bluetooth-headset-mic/p/itmfa99rex6jevvb?pi...⇄

They do not seem to understand how irritating it is for the customer to go through this specially when you urgently need something.

I have refused the refund, i have informed the useless customer service people that i will use all the possible forums to get the right colour delivered to me. All the had to say was happy shopping!!

Lg hbs-a100 bluetooth headset with mic
Color: black
Seller: supercomnet
My orders: od[protected]

Mar 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 12, 2019

Updated by inhabit I specially do not want a refund because I find flipkart policies are really irritating to the consumer. An earlier issue I had was related to a mobile exchange offer where the delivery man refused to accept my old mobile phone saying it had a scratch.

I told him ok screw the exchange, I will pay the exchange discount. Turns out that there is actually no ways to do that. He took away the phone saying that my order will be cancelled and money refunded.

These kind irritating policies are what has caused this company to never turn a profit in its history. They simply fail to delight the customer and on the contrary always find ways to piss people off.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

Feb 16, 2019

Updated by inhabit So the latest update on this issue is that I purchased one more piece of the above headset in Black colour, with the cash on delivery option while the older piece is still lying at home unopened. When the flipkart delivery person arrived, I informed him that I need to check the colour, he said he cannot open the box without payment. So I paid him ₹10, 000 and then opened the box only to find that again a silver headset only was delivered.

So I not have two headsets, both in the wrong colour worth 20K lying with me awaiting reverse pick up. It is also worth pointing out that the gentleman from the flipkart social media team was so confident that this time only the black headset would be delivered (almost as if he had packed it himself). So essentially the wrong colour has been delivered to me three times. I am awaiting the 4th wrong delivery in the coming week because the seller simply does not have the stock but continues to list the product on the website.

Even after so many complaints, flipkart has not de-listed the product or banned the seller. I was also informed by the customer care that they do not have the power to de-list the products or take action against the seller, that is a separate team. So only work that flipkart customer care does is issue apologies using templates they have and request replacements and refunds. There is absolutely nothing else that they do.

As of now my refund and replacement for both headsets is still pending with the seller.

Feb 20, 2019

Updated by inhabit So the latest development as of today is that, the seller has again sent me the wrong colour. That makes it the fourth time the wrong colour has been sent. Now there is no replacement option either. The only option I have is to ask for a refund. Which means that, its now close to a month and Flipkart has still not delivered the correct headphones.

Simply Unbelievable!!

Feb 20, 2019

Updated by inhabit I just spoke to the customer care and as expected, they said the only option available to them is refund there is nothing else they can do to resolve this issue.

The social media team had promised that they will ensure that the correct headphones are delivered this time, but it seems like Flipkart simply has no control over their sellers.

Verified Support

Feb 21, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on (17th Feb 19). Hence, closing the complaint form our end.

Feb 21, 2019

Updated by inhabit The real issue has not been resolved, which is Flipkart has wasted three weeks of time and still not delivered the correct headset. Please at least have the decency to acknowledge that you have failed in all fronts and not managed to deliver the product as advertised and sent the wrong product 4 times!!

I still do not have a headset that I bought on your website even after three weeks. What is the big deal in issuing refunds? even a roadside vendor issues refunds for wrongly delivered product. The real top quality customer service would have been if you managed to go out of your way to procure the right product and send it, since you had advertised it wrongly and sold it not once but twice to the same customer.

Also, please be informed that I have received the refund only for one item, not both the headsets. The second headset has not been picked up and the refund has not been processed. Not that I care, but it is better you have patience and wait till that other refund is processed before you close the complaint.

I am never using Flipkart again!!

Feb 21, 2019

Updated by inhabit This complaint is about two orders not one, both same products, both sent the wrong colour and wrong replacement.

Order 1: OD[protected]
Order 2: OD[protected]

Feb 22, 2019

Updated by inhabit Email received from Flipkart:

We'd like to let you know that your return request could not be fulfilled by the seller as the reason selected by you while raising the return request was incorrect.Please create a new return request with the right reason so that the seller can assist you with this.

I am still not sure what on earth is wrong with my return request? I received a grey coloured headset instead of black and I have selected that.

View replies

S

srinu278

Feb 12, 2019

I am ordering date 6/1/19
I am received date was 7/2/19
Return policy expired 25/1/19
How can return this product
The item was different

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R

Ravichandran PM

from Hyderabad, Telangana

Feb 12, 2019

Ordered iron box received in damaged and unusable condition . When requested for return only messages are being sent not the item. It seems the return procedure is not a trust worthy. Be careful.
.

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Address: New Delhi, Delhi, 110075

I purchased an mi smart tv 4a (43 inches) from flipkart in october. Since, then the product only has a name of smart tv in it because none of the applications work on it. When complained, an executive from mi visited me who had zero knowledge of the tv. I infact had more knowledge than him of the set.
It’s been close to 6 months now and none of the applications, netflix, amazon prime, etc work on it. On confirming with netflix, i was informed that their application works on mi. See the irony, i have both, an mi smart tv and mi smart phone, everything works on the phone but not the tv.
The response that i’ve received from flipkart/mi is that these applications are not supported with them, so stupid of them selling “smart” tv’s when these don’t work on them. I would not obviously purchase an expensive smart tv to use youtube on it.
It’s been such a long wait and my issue is not resolved and the resolutions i’m given over the phone by the executives are such vague one’s.
I request people who have faced such an issue also to reply over this post so that it’s taken forward and both flipkart and mi take serious action.

Mar 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered is not as per the specifications. We have interacted with the customer and informed customer that the product that has been delivered to you is as per specifications. However, for any clarification regarding the brand requested customer to contact the brand. Hence, closing the complaint from our end.

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B

Bhoomie

from Kandla, Gujarat

Feb 12, 2019

I had order 4 mirror effect nailpaints in flipkart n 2 times they send different nailpaints. Even the color differs from which I ordered. They show 4 mirror effect m twice they send regular nailpaints only one is mirror effect. I as a customer fee cheated twice. Going to complain further .

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K

Keshvendra Patel

from Jabalpur, Madhya Pradesh

Feb 13, 2019

मैं इस बारे में शिकायत कर रहा हूँ कि मैंने जितनी बार सामान मंगाने के लिए ओङर करना चाहा उतनी बार उस सामान पर cash on delivery वाला mode of Payment का विकल्प नहीं था ।मैं कोई भी online Payment वाला app नहीं चलाता हूँ ।

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I was ordered realme 2 pro and mi basic earphones on 21/01/2019 and they update order will be delivered on 28/01/2019. But they didn't deliver on that time but i am waiting for another 4 days but they didn't deliver so i cancel my order on 1/02/2019. They update refund will be credited on 08/02/2019. But the amount didn't received on my account but they updated refund completed. My order details below

Mar 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on February 08, 2019. However, if the refund is not reflecting, requested customer to contact the bank with the reference number shared. Hence, closing the complaint from our end.

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Address: New Delhi, Delhi, 110034

I order lenovo black 16gb order id od[protected] on 1 feb & 3feb delivery date but order not deliver & i call to customer care say that the technical problem due to not update & not deliver also so he said we generate query & ur order is not delivered before 11 feb the order is automatic cancel but order is not cancel & i call today they said technical team contact you but i want my cancel this order contact-[protected]

Feb 27, 2019

Complaint marked as Resolved

after 18 days cancel my order & after 8 days i got my refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

Feb 14, 2019

Updated by Movie Edit No Flipkart all agents said that order cancel approval req send to seller & take 24 hours to cancel but order is on hold & also said technical team contact me but i dont receive any call & please cancel this order & i take this refund not want this product

Feb 14, 2019

Updated by Movie Edit pfa of this mail today i receive

Verified Support

Mar 15, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on 22 Feb 19. However, if the refund is not reflecting, requested customer to contact the Phonepe customer care with the reference number shared. Hence, closing the complaint from our end.

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J

Jyothi prasad 758

Apr 20, 2021

I had bought go pro hero 9 action camera from Flipkart, which was gift to my sister but when I turned it on it happened to defective one. When I raised dispute to Flipkart they said due to some issue it's showing product is not delivered and they asked for proof like invoice copy, QR code image and product image I gave it after all this they asked me for bank details even that I have but still is not resolved and they are least bothered to help me out.

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A

Aashima Jassi

Jun 7, 2021

I have not received my order on time, i have been waiting today and the order ID status is not being updated and arriving today msg is being simply displayed... Its totally unfair ... .. its already 7 days today... ! I want my issue to be resolved nd delivery should be made as soon as possible!

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A

Arkapriya Ghosh Das

Aug 30, 2021

My order tracking status is not updated and today it is supposed to be delivered.I have no clue about my delivery status.No update still from flipkart i want it to be resolved soon.What is wrong with flipkart its pathetic.

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I have ordered this headphone but flipkart automatically cancelled the order without any notification. Flikart has been done the same with my previous order also and they haven't refund the amount i paid for these item and the previous order also.
This is really getting bad i have lost my trust on flipkart..

Mar 16, 2019

Complaint marked as Resolved

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

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A

anjanauday

from Irinjalakuda, Kerala

Feb 12, 2019

I have forgotten my flipkart password.
when I clicked on forget password it asked me 'unable to process request'
My account is from the number
[protected]
Email. [protected]@gmail.com

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I ordered two books on 11th february 2019: (1) think and grow rich by napoleon hill (2) atomic habits by james clear. Payment is done using sbi account online. But it is not showing in my "orders" section in flipkart. The reference number for transaction of rs. 805.0 to flipkart on 11-feb-19 at 22:50 is igafjxndt2. Please do the needful so that i can see my orders and receive both the books asap.

My name: osho raman
Mobile no.: [protected]
Email: [protected]@gmail.com

Mar 23, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

Feb 14, 2019

Updated by Osho Raman The delivery men delivered me the wrong book on 14th February 2019 around 1 am. When i unpacked the delivery i realized the book inside the packing was not "Atomic Habits" but instead a book entitled "The Blue Umbrella Stories by Rusbin Bond". By the time i realized i was given the wrong product, i had already signed in "Received" on their touchpad. I then informed the delivery man. He told me he cannot do anything.

Please take back the wrong product (of Rs.70) and deliver me the right product ("Atomic Habits Paperback James Clear English" of Rs.595) as soon as possible.

My mobile: [protected]
Email: [protected]@gmail.com

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Address: 110029

I ordered a 1500d canon dslr camera on 22nd january 2019. I received the product in time. But the battery of the camera was not charging. So i requested a replacement. (Order id was od[protected]. I got the order replaced on 3rd feb. But when i opened the flipkart box (Which was wrapped with flipkart tapes) i found a heavily wrapped lens and camera body case of canon. I opened it, the seal of the lens was broken as well as that of camera body. Inside the case of canon lens (18-55) there was an old used lens of tamaron!!! And inside the canon dslr 1500d body case there was a body of camera of olympus (Which was also a old used one). I was terribly shocked. I informed it immediately to flipkart. Called the boy who delivered it, but there was no action.

I really don't know what's going on... I have been calling the costumer support everyday, but they tell to wait for 24-48 hours. It has been a week.

I have ordered many things from flipkart but this has happened for the first time. I need my money back.

Mar 15, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Flipkart Customer Care's response We will revert on it.

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surinder_nayyar

from Delhi, Delhi

Feb 12, 2019

I have recieved Pen Driver but when i copy the Movies .mkv file but it could not be working and also it have stand on not responding medule so i would like return the same.

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surinder_nayyar's reply, Feb 4, 2019

I have copied movies file in pen drive but unfortunately it could not be working so i want to return the same as early as possible please check my complaint and revert me immediately

S

Soumya666

from Noida, Uttar Pradesh

Feb 23, 2019

I have been given assurance about the return of the product. Twenty days has been passed since I submitted a complaint regarding my product. There is no resolution till now. Am I supposed to wait?

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Address: Ludhiana, Punjab, 141001

Dear flipkart team,

First of all i have not done high numbers of returns (Please provide me return products history so that i can see which type of high returns product i have done??). Please recheck once again. Second i am plus member of your flipkart service also doing regularly order along with good excellent payment record also i m trying to login into my account but unable to sign in with my password (Via reset password too)

Common answer for your high number of return massage is if i will not get product of my choice (Also recd wrong product) then what customer will do only return.

Hope i have cleared are your concern.

Now when i will get my flipkart account back??

Regards,

Sourav

Mar 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Flipkart Customer Care's response We will revert on it.

Feb 13, 2019

Updated by sourav400 still waiting for my resolution i also would like to know my Rs.1010 amount available flipkart account as a gift card which i am unable to access which order id is: FKOD[protected]MPU1LM provide me back my gift card amount too.

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Abel Abel

from Coimbatore, Tamil Nadu

Feb 12, 2019

[protected] my refund has failed how can i redeem it or got it

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Mouna Ranjitha

from Gudivada, Andhra Pradesh

Feb 12, 2019

My ipro power bank USB cable stopped working . It worked very well upto now and now its not working properly. It's warranty is still present for 8 months. . I travel a lot. I really need this. Plz have a look at this and try to resolve it.

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Address: 700156

I have ordered new redmi note6 pro and i received it today. When i opened the box its was damaged box tampered and i found the phone to be a refurbished one with lots of scratches on the backside.

This is totally fraud on flipkart side. Please resolve the issue at the earliest, even i dont have any replacement option available.

Abhishek samanta
[protected]

Mar 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Flipkart Customer Care's response We will revert on it.

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Prashant Khale

from Pune, Maharashtra

Feb 11, 2019

My flipcart account is inactivet please my flipcart account is reactivet account

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Y

Yogesh Burde

from Kolhapur, Maharashtra

Feb 11, 2019

I loss my mobile phone in Maharashtra from Chandrapur Railway station on date 10/02/2019, time Evening 6 oclock. i complaint in Badnera railway police station
EMI no. is [protected], [protected].
If any query so call me [protected]

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Yogesh Burde's reply, Feb 11, 2019

hi

S

Samim Ahmed Laskar

from Barpeta, Assam

Feb 11, 2019

My parcel from Flipkart coming through delivery courier service declined to deliver the parcel.. as i visited their centre, they told me they has returned it .. executive no-[protected]

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Website: www.flipkart.com

I'd placed an order on your website for a pair of shoes.
Order id:od[protected]
The order was due to be delivered on the 2nd of february.
1. The order was never delivered to me, heck it hasn't even been shipped.
2. Upon contacting your customer support team, they try to cancel the order, it goes on hold and get's approved again. I'm not getting my money back.
3. This cycle is being repeated with every customer support executive who gives me a call. And my refund is being delayed.

Request you to please look into the matter and help me get my money back.

Mar 20, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 11, 2019

Updated by Lakshay Sethi Every time they Flipkart's Executives call, they cancel the order, it goes on hold and get's approved again.
I'm not even receiving my order, not am I getting a refund.
As shown in the pictures at 6:06pm, the order was cancelled and at 6:20pm again it was approved. They're not cancelling it and refunding my money, even through the seller hasn't shipped the order.

Kindly help me get a refund from Flipkart.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

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Address: 400013

I have bought a denim jacket from flipkart order no od[protected].
The denim was not fitting my wife and we asked for refund. The product was not used. As per the refund policy (Screenshot attached) the jacket can be refunded. However the pickup boy said that reschedule the refund and put it as damaged. I rescheduled the same again the pick up boy said he cannot pickup the jacket and its against company policy and in between he took long time talking to someone before giving this reply, i have order the jacket at office and cannot provide that much time, he gave back the jacket to security. This is very bad experience i had with flipkart and will surely not buy any product from such thieves. Please resolve.

Mar 29, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 16, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered is not as per the specification mentioned. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 15 Feb 19. Hence, closing the complaint from our end.

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Address: Pune, Maharashtra, 411037

Team,

This is w. R. T to return request for my single bed. I have been chasing for this since it was installed

5th feb : the product was delivered.

6th feb : the product was installed.
But as the product is not comfortable as mentioned in the description,
I raised a return request under item quality issue.

7th feb : technician visited my home and mentioned that "the product is ok to be uninstalled n will be taken away and money will be refunded".
Agreeing upon this statement, my father signed a paper, which mentioned "visit completed".

8th feb : i waited the entire day still no one visited the home, thus i checked the return status in the flipkart app, showing the return has been cancelled.
Thus i called customer care team (Deepak), and asked "why was the ticket been cancelled???",
I got the response saying "technician has not mentioned any comments for cancellation of request".
I also spoke to 2nd level of escalation (Deepak 2) regarding how can the ticket get cancelled.
But after a long discussion, deepak advised to reopen my ticket for the return. Thus i raised the return request again.

9th feb : the technician visited and i advised jeevs team to uninstall the product, which was done and he mentioned "the product will be picked up by end of the day."

10th feb : no one visited the home to picking up the product. Thus called the flipkart customer service and enquired regarding the pickup of product,
The team advised me to wait for next 24hrs.

11th feb : again i had called flipkart customer service, they informed i will get someone to pickup the product today. I agreed.
I had excalated the call till 3rd level, talking to 1st level (Vivek), 2nd level (Paritosh) and 3rd level (Suprabha rout)
Meanwhile i received a call from jeevs, but as i was busy on another call, i asked them to call me back in 15 mins.
After 15mins, i received the call, but no one was talking, i could hear the person talking and the call was disconnected from the other end.
Waiting for next 4 hours, i called the jeevs customer care then the representative there informed that the today's visit was cancelled by the jeevs technician
Mentioning that the customer was not reachable.
Thus i called the flipkart customer care again, and informed regarding the current status and update from jeevs customer care.
Representative mentioned that the issue has been escalated and she will mention all this current status in her ticket.

I am really frustrated with return policy of flipkart, i need someone to assist me in this on priority.
I am struggling for this since the day of the delivery.

I request you to please look into this on highest priority and help me get the refund.

Thanks
Nikita d
[protected]

Mar 21, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Flipkart Customer Care's response We will revert on it.

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Address: Gurgaon, Haryana

One hr named riya singh (Hr executive) from gurgaon i asked for referrel for a job through linkedin, she replied and asked for updated resume and appointment letter of current company. I sent and she asked to pay 450rs through transfer so i transferred from my friend account and she told it is not acceptable, we will refund your friend money and asked me to send money from my account so i have sent from my account and she asked for appointment letter of currently working company. After that she told i have doubt in your documents so pay 10 days salary in advance, i refused to pay that then she told your 900 rs will not be refunded now. Please refund my money. Her mobile number [protected]. And the number i have transferred money is [protected] (Rahul singh)

Mar 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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logeshwaran sithaiyan

from Chennai, Tamil Nadu

Feb 11, 2019

My account is blocked by Flipkart. And asking to pay the pay later bill. I am not able login my account. Then how can I pay the dues. I complaints to the customer care frequently for the last 2 months. Still am not get solved.now the send legal action MSG to my number.

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T

Tech Genuine

from Thiruvananthapuram, Kerala

Feb 11, 2019

Rs.904 is Debited to A/c ...0266 on[protected]:45:00 (Avlbl Bal Rs.101.29)
AT POS TID-[protected], ref[protected]. Stay updated with your txns.
This massage is getting from bankside, but the receiver couldn't receive
the amount..
But my amount is debited, flipkart say I did not received amount.

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