Flipkart Complaints & Reviews

I'm vinay kumar namdev on feb 8, 2019
I paid to flipcart upi/[[protected]]/[protected]@ybl amount 6999 debited in my bank account date 8 feb2019 0:57am i'm ordering infinix note 5 mobile and and pay to mony but my order is not pleased
.. My mony diducted.. I want to refund add in my bank account paid to vpa address [protected]@ybl
Flipkart concerd team not receive amount detail show your order id so please give me refund in my bank account

Flipkart not refund my upi transaction upi/[protected]/[protected]@ybl amount 6999

Via my flipkart account i have ordered some goods on 5th november 2018 and had made the payment using a gift voucher (Of 1000 rs value), and my paid amount was 980 rs. And have received the email confirmation of the same that 980 rs. Is paid. After one month flipkart pay later people started calling me telling that 980 rs. Is due and i have used the pay later option for payment., which is not true. I got back to the customer care people and explained them what has happened, they asked me to sent the mail copy which has the payment confirmation, and i sent them the mail. After this customer care people never contacted me. But pay later people started calling me everyday and kept on sending text messages and emails. Relentlessly i explained the situation to n number of people. Now they are threatening me with legal notice sms's and emails, i wrote an email to customer care and suddenly that email id does not exist anymore!
I'm unable to contact the customer care people.
Hence i don't have an option than writing a complaint now.
Order - od[protected]
Right choice shoulder bag₨. 559.0
Delivery by sat, nov 10, 2018
Seller: rightchoicebags
Qty: 1

Addic hearts linked studded rose gold (8189) watch - for women₨. 381.0
Delivery by mon, nov 12, 2018
Seller: addicshopdelivery charges₨. 40
Qty: 1

Item (S) total ₨. 940
Delivery charges ₨. 40
Amount paid ₨. 980

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On 14.02.2019 at about 12.0 pm i received a call from a person later proved to be fraudster introducing as manger from canara bank head quarter in delhi asking for registering my canara bank atm card for which some information on atm card were required. Since, i am a widow and home maker staying alone ignorant about online frauds, acted as directed by the fraudster. Afterwards, i started receiving smss stating withdrawals from my account. One such transaction belongs to flipkart internet for an amount of rs. 24199/-, the particulars of which are given below:

Transaction amount rs. 24199/-.
C. R. No. 107595.
Date of incident : din 14/02/2019 time 13 hrs.
Beneficiary: flipkart internet pvt [protected] in.

A police complaint has been lodged with the guruvayur police station of kerala and also a complaint letter submitted to the canara branch in guruvayur, kerala where i stay and where the incident took place. Kindly do the needful to in this matter as i am a widow and poor person without any source of income and my entire balance has been lost in the fraud.
My mobile number is [protected].

Power bank can be charged by Charger itself but mobile is not charged by power bank.In below pic you can see my mobile has not been charged by flipcart power bank.
I think flipcart's power bank lost its main function. please help me if any one know its solution.if anyone know this solution pleas let me know.

I ordered cetaphil moisturizing cream, a pack of 2, instead i got delivered only pack of 1, i enquired and filed a complaint for resolution to flipkart customer care but no proper solution provided and customer service reply was they can't do anything about it as seller said that he had sent complete order. As i spoke with customer care, there's no accountability of the fraud from either side, seller or flipkart, no proper management of resolution of problems and complaints like this.. I am hoping to get my complaint resolved asap.

Sir, i have purchased marq washing machine from flipkart but it delivered used washing machine, water flowing from pipe, scretch in base body and base rubber also pressed. I have placed return request same day. Return and refund was approved and waiting from pickup item by courier. After expiring pickup date. Return request cancelled automatic. Invoice attached.
Plz do needful action.
My mobile - [protected]

Myself manpreet singh, a flipkart customer has ordered two centy toys combo with order id od[protected] for my child. And i just now received the same.

To my surprise, when i opened the pack, there were only12 toy cars. The original order was 7+7 cars which sum up to 14. So 2 cars were missing in my order.

The packing for these cars were so bad that it's like paper wrapper.
Pls find attached pictures for your consideration and send me the correct oreder of 14 cars properly wrapped.

When i requested the return for the product, seller has rejected my return grounds and when i called flipkart, they are advising me to wait.

This cheating by flipkart sellers are increasing day by day and flipkart is keeping it's eyes closed rather than taking any actions against such sellers. I am requesting flipkart to immediately take my return request and supply me the correct order immediately or else return my hard earned money.

Manpreet singh
[protected]
[protected]

I bought an marq by flipkart ac from flipkart on 26th of december 2018 and the product delivered on 29th of december 2018. On the day from installing am facing multiple issues, outdoor unit very noisy my neighbours complained about it, company provided me a replacement for compressor, the other issues are indoor unit humming noise which is very loud in night times and at most time i can’t turn on the ac because it is not responding to the remote control. Now the cooling is not well and it takes 3-4 hours for the room to take 24degree cold and the compressor is not turning off after replacing compressor and the humming sound comes after only when the compressor turns on. I bought a second one of the marq ac same model for my home it didn’t have any problem. I requested for a replacement for my product they didn’t have any response

I have been a buyer on flipkart since the past 7 years. I have purchased many items and sometimes even returned the ones that faulted in quality. My account was blocked on 15/02/19, because i had placed too many return requests.
I clearly remember that i created return requests only when i needed to. I would never buy items that i don't need and then return them. They blocked my account without any prior notice or inspection. Being their regular customer i am highly dissapointed and feel hurt by their actions.
I have been contacting their team, however there seems to be no response from their side.

Hey hi this is swapnil dhawade from nagpur maharastra..
Sir i purchased a mobile phone redmi poco from flipkart ₹22999 today i get the delivery but when i opend there is no mobile phone at the mobile box thats why m hear to request you sir take a legal action against flipkart coz they fraud hear with me..
I trust them and invest my ₹22999 for that mobile phone plz take a action against them then they know what is indian consumer court will do against that fraud...
Hope sir u understand and help me hear...

I ordered asus zenfone max m1, mobile got issues in finger print initially, as raised return request technician came and sorted out, again next day camera performance issue the same technician resolved. Ppijt to note here is all he did is only a temporary resolution. Later some time on the same day i got over heating issue suddenly if i used my mobile for a voice call (In 8to 10 min).. So i asked for a refund / money back. Mobile got these many issues how can i use this further. Customer care associates are not approving the refund. Also they asked me to go to brand service centre. How dare they say this since my return policy time frame is still there.in this case i need a refund. How can i trust these worthless product. Flipkart is cheating customers by saying seller policy. Why flipkart is allowing these kind of cheat sellers to sell the product. All i need is my money back. No other option. Take take product back and provide my money back.

Order id: od[protected]

Od[protected] totally disappointed flipkart fake promises diffrent colour recieve now i am totally disappointed totall time wasting executive promise me wait for 24 hours give 500 compensation but no resolution raise a complaint if my problem no solve i do legal action daily 10-15 phone recieved but no resolution flipkart worst services not give resolution

I ordered some skin care products from flipkart whose delivery date was scattered although being ordered under one cart. The delivery agent was not reachable most the time and when i visited the office for collection of parcel it either was vacant of agents or the product was not scannable any used to get close before its stated closing time. I had to return back home twice when i went for collection. I am totally fed up with flipkart and its services and never going to order anything from this site.

Kindly see to it that the delivery man who has works for flipkart in kohima town.
The reason i order from flip kart and other websites in india as well as international one is because it is home delivery. I got a call from this delivery man on[protected] who has asked me to come and pick my package but since i was in office i asked him to drop my package at home which is only 10 seconds from the place he was standing but he refused and started to talk very rudely and threatening me that he will cancel my order and will take it back. Such a thief!! I was very surprised by his response of this delivery guy employed by flipkart. Such uneducated and unethical person they have employed. Kindly fire such person..[protected]d that is his phone number... I have lost interest in flip kart and will never order from this website. You just lost one customer. I will also tell my family and friends not to order from this website as we, the customers, are to be treated like this way.

I brought a asus mobile on jan 27 2019 it was working good for one week then mobile got switched off and again it's not getting switch on from feb5th. I don't y it's happened. I was busy in my delivery so i couldn't complaint as soon as it happened. My get back offer is also over now i need resolution for this problem or change the product and give because mobile cost is 13000rs.

I ordered an asus zenfone max pro m1 on 7th feb via net banking. It was shipped on 8th feb. The estimated time was concluded to be 13feb but later i received an email about the delay of the product from 13th to 14th feb but it has been 16feb (I have posted this at the night of 15th feb) but still haven't received the product what's more there's no status update either and it's still concluding the estimated time to be 14th feb and the location of the product have been backwarded from 'shipment yet to be delivered' to 'dispatched to motherhub (Hub at the neighbouring city).
I want the order to be delivered by 17th feb or else, i would be forced to cancel the order. For knowing more details and response please email to [protected]@gmail.com.

Best regards,
A flipkart customer

Hello sir/maim
I ordered a Microsoft surface laptop order Id is OD[protected] which amount was Rs39, 990.00 and amount was paid and tht product was shipped thts already on the way and seller suddenly cancelled that product and now tht product price is Rs41, 990.00.when I talk to the Flipkart customer service they told me the product was out of stock thts why seller cancelled the product, Now my point is if the product is shipped and it's on the way almost arrived thn how it's out of stock???
My Second point
The Flipkart made the reason that the product is out of stock now at the discounted price on which i ordered, they advised me to order again on higher price. how the product was available on higher price if the product became out of stock during delivery . if the product was out of stock why they confirmed my order and why they kept selling it . why they kept selling the product when they did not have it on their stock .

Sir/Mam i have order Yu Yunique 2(Coral Black, 16GB) from 2gud.com but seller sent me Yu4711(8GB) mobile phone which is too bad in condition and the phone is cheaper than Yu Yunique 2 which i have order. ok then i request a refund but its says that it will take a day to approved and i will get a call from 2gud team, but after a day they did not call me; not only that i have got a email and sms which says that " the seller will not be able to fulfill your return request for the item. In case you need any product related assistance, please contact the brand". is this a joke? this product came with 10 day return policy and thats why i think i am safe and 2gud is from flipkart so it blindly 100% trusted, but this incident is broken my all trust, now i am trying to contact with customar care but they only give Email Conversation option there has no option for Call Back facility or Mobile no to contact them manually. please help me i am now resigned!! please stop this kind of fraud seller and approve my refund process!!
My Order ID= OD[protected]
My Refund ID=[protected],[protected] and[protected]

I'll transfer one gift card on 3rd February 2019 from my registered mail id to my brother and that card still not received to receiver so i raise complaint to Flipkart and from last 3rd of February my issue not resolved and on 13th February they mailed me that they provide a new gift card in 24 hrs but still not get any gift card voucher and customer care executive give me different different reason everyday. I'll attach screenshot of mail which flipkart mailed me on 13th February.

Eplacement ID:
[protected]-- replacement order- 2 times called by your person and said that delivered on sunday morning hours, i said ok because of we are all woriking from monday to saturday .

but i have checked the web site that replacement product was cancelled.

how can it possible and without customer consent.