Flipkart Complaints & Reviews

I bought a redmi y1 phone from flipkart on 10th oct. After checking the packaging, no tag was there so it had been opened earlier. Sim ejection pin was missing and imei numbers on the package were different than mentioned in phone. Hence i initiated a return request as couldn't go for a replacement with these many issues.
Return initiated on 12 oct was cancelled by flipkart. I called them and explained the situation, so they raised another return request for 15th oct. No pick up happened till 24 oct while i kept calling flipkart and they kept saying issue has been escalated and will be resolved. On 24 oct, refund request again gets cancelled by flipkart.
I have called flipkart over 8 times to get this resolved but get only robotic answers like, we will resolve, etc. No action taken by flipkart yet.

I have ordered 3 jeans from flipkart on 10/10/2018, it was supposed to delivered on 18/10/208, as it did not delivered on the mentioned date so i register a complaint, and they mentioned, your product will get delivered within 24-48 hours.

As it was still not delivered, so i called them yesterday morning and person who spoke to me he told product is already out for delivery and by eod you will get all these 3 product. After that same day around 4pm again i got a call and she told we are looking for the issue, give us 24-48 hours and then will get back to you.

I told, how come it can happen, morning it was out for delivery and now some issue came and you need another 48 hours.

Its a big fraud going on at flipkart, they have taken the amount from customer and now product are not getting delivered.

Team pl do the needful.

Regards,
Ashish

*strongly recommend flipkart to change their courier partner i. E ekart logistics in silchar (The local publics buy less from flipkart due to those frauds in ekart silchar)*
The order delivery was getting delayed so i personally went to ekart logistics office only to find out that the office has been transferred to an unknown place (Google maps still show the old location). I called several times but it either showed busy, not reachable or switched off. They can call you though through the same number. So they called me once and gave me an unknown location (But thanks to google maps) and told me to take the parcel from there. I told them to wait for 5 mins i'll be reaching there. So, i went there within 10 mins and after 1 hour of tiresome waiting no one arrived, no one even called. That's a total betrayal flipkart and it really creates a negative impression. Finally, i cancelled my order and thinking to buy the same from a different website. Thank you.

Worst worst service..!!
I have placed an order of mi note 5 pro for exchange offer around 8 to 9 days ago on flipkart.
And my date was 26th oct. For delivery as per flipkart.
Then in between on 22 or 23rd of oct. I received a call from delivery boy or from courier service stating that my order will be delivered today or tomorrow. Later on he never arrived. Then i talked to flipkart executive for 2 3 times and he told me that ok! We are placing your order in urgent and it will arrive on next day but no one arrived and then again i called flipkart executive he told that my order will come on 25th or 26th as per schedule. Now today is 24 and while i was tracking my order i saw that my order is automatically cancelled.
And actually they have never arrived at my address for delivery and had neither checked my exchange phone.
And now after 10 days of waiting they have cancelled my order saying that your exchange mobile was unacceptable.
And my order is cancelled.
But no one has arrived at my address for collecting old phone and giving me the new placed ordered phone.
So how they can declare that they have came to my address and they checked phone and it was defective.
Worst service i have ever seen.

I am not able to get redmi 6 in 500056. I request to provide seller ship to my code please

I ordered an mi pro note 5 phone on the 11th of october and the delivery date given was 13 oct. I did not receive the product as per the date given and on the 15th, i received a call from a courier boy stating that he was near my place for delivery. I told him to deliver the next day, since i was back at work at work by then, to which he agreed. After that, i never received any call from anyone regarding delivery of items, nor did anyone came to the house for delivery, i was at home 24/7. I checked the status of my order which continued to show 13th oct as a deliver date though 13th was long gone. I called flipkart which promised me that it would be delivered by the 18th,. That didn't happen, i continued calling everyday till the 22nd of oct and daily i got the same false information that it would be delivered by the end of the day. Yesterday when i had called, they stated that it was in the process of return due to failed delivery attempts, which is a blatant lie. I asked for the courier contact information which they never provided. Tired of calling them everyday, i decided to cancel the order since i had ordered it as a gift for someone for dusherra and the occasion had long passed. I called them this morning and they stated that they are looking into the issue and that i would not be able to cancel my order as of now. I had paid for almost 12k and here i am being harassed. I never got my product nor am i allowed to cancel the order.
I have never come across such a bad customer service in my life. The way they deal with customers is extremely pathetic. I will make sure that i highlight their insensitivity, rude behaviour and arrogance through all available social media sites.

I've ordered the product (Mobile phone) on 12th october with order id od[protected].

Worst service by flipkart. False delivery promise. My order is getting delayed and delayed. They promised my order to be delivered by 18th october. Then on 18th october i got a message saying it got delayed till 21st october. I waited and now today its 21st october, again got a message that delivery is rescheduled till 24th october. Don't know on 24th october, again they will reschedule to next year... I called the customer care to get the exact status of my order, only thing i can listen "sorry for the inconvenience caused, due to technical problems they can't get the details". Same thing i am listening since last 3, 4 days. Today is 24th october, again there is no further communication from flipkart. I called customer care but didn;t get any answer.

Is flipkart not able to handle the user base or user traffic during big billion? If they aren't able to manage then why they are just ruining other businesses by making false promises? If flipkart is caring enough for its customer, then i am expecting a call from someone who can provide me the exact status and provide a valid assurance for my order delivery. Otherwise, i may need to think it may be a beginning of the downfall...

Hello,
I would like to let you know about the problem i'm going through with flipkart.
I ordered a nokia 6.1 plus black (64gb) on 10th of october 2018 during bbd sale. I received a packet of 6 life boy soaps on 12th of october. I made a complain via email and call to the customer service. They promised me an assured replacement as a resolution. But so far no actions have been taken from flipkart end only consolation & timeline of 24 hrs every single day since 12th october. I kept on calling the customer service number and sending emails to them but no actions have been observed. Resolution date had been set as 23rd october 2018 which has been already passed.
Now i'm writing this email to you for a possible resolution. Kindly go through the trail mails to have a complete details how i'm approaching & how i'm getting harassed by flipkart. Flipkart is not at all bothered about this.
I've attached all the related docs for for your reference.

I have placed my order of redmi note 5 pro in exchange with redmi note 3 on 12th oct, 2018, i received a call from courier boy that he is out for delivery be at home and ready with your product and cash no one came till 3 days so i tried to contact customer care they told me i will received my order before 17th oct 2018, on 16th oct morning i received a message from flipkart that my order was cancelled without any reasons.

So due to my complaint they contacted me and told that they are ready to return my product with the discounted price that was of rs12, 099 and told me to order new device they will provide disount for it so i ordered on 21st oct 2018, and today i received a message that courier boy is out for delivery, delivery boy rudely answered that he will collect full amount of 15000rs... Try to resolve it as soon as possible... Even i have proof of call recording with customer care person.

Fully working godrej 6-7 kgs top loading washing with various replacements (Cover, motor, pcb) was rejected stating that it does not meet exchange offer requirements.
Please do not publish exchange offers and create embarrassment to customer with new product reaching door.

New product haier washing machine under order number od[protected].

Dear sir

Kindly find the order. No-od[protected], at this order i was purchase smashers sweatshirt, but i have received same brand but design & colour changed, so i raise request for return, & after raise return complaints this diffrent item pick up by ecom express pvt. Ltd from our hand, but refund not come till now
Thanks
Vinod kumar
[protected]

Highly ignorance of service request by both parties; flipkart as well as iffalcon.

Dear concern,

I have purchased a iffalcon by tcl led smart tv f2 99.8 cm (40) on dated 13th may 2018. Invoice and trailing email from flipkart attached herewith for your reference.

Address properly mentioned in the invoice. So don't ask any further questions to waste both parties time.

Now, we have been found/survive with the too bad noisy sound problem and not able to listening properly. Better to replace the tv with good quality.

Kindly, immediately arrange to visit of service engineer to expedite/verification as soon as possible and resolve on the same day without any further delay.

I am looking forward to hearing from you soon with support.

Thanking you,
Bijaya kumar mohanty
+91-[protected]

I had ordered for a blaupunkt bt-100 black order number-od[protected], at flipkart.com and as the site was showing the item as in stock, i made the payment (Rs.1799/-) of the same through my credit card on 10th october, 2018. I received a confirmatory e-mail to this effect saying the product will be delivered at my house address of pattiparambu in 7-10 business days. However, on 15th october, 2018, they sent a mail to me cancelling the order and mentioning that the payment will be reversed in my credit card account. They now claim that the said product is not deliverable in our area. But showed in site delivery available. Lot of courier service & india post available in our area. Iam purchased the product after lot of waiting, getting hdfc credit card offer. I complaint generated in flipkart site but they have inform me try next offer time, i waited next offer but stock is now out of stock. Regalar price of this product is around rs.2500/- to 3500/-.
Kindly punish missing my offer, or request to send the product same price. If not deliverable that area i will give another area address.

Please register my complaint against flipkart.com

They are making fool by showing discount on mastercard first payment for realme mobiles, but at the the time of sale date they changed to axis bank credit card. Not only first time, today is second time, today they again changed to axis bank card.
Real me c1 launched on 11 oct, they were showing discount on master card for c1 up to 10 oct and on 11 oct they changed to axis bank.
And same thing for happened today for realme 2 and realme 2 pro. They changed discount offer. Today is realme 2 pro sale date.

They are making fool by saying that it is sellers s decision.

I want to ask how can i avail discount on closed sale.

Marketing tricks

I have screenshot of realme 2 mobile.

This in reference to my order id od[protected]. I have ordered for a hp laptop on 14th oct 2018. I received a wrong product and requested a replacement on 20th october 2018. The seller immediately shipped the order the next day. The delivery date is by 30th oct which is too late for me and i need the product by 24th oct. I informed about the same to customer care on 21st oct and they assured to forward my concern to the courier partner....

Dear all,

I have purchased realme 2 (Diamond blue, 32 gb) with order id od[protected]. Where i came to know all video is showing blur.
As per technician troubleshooting steps we have changed sim card / changed wi fi connection.
Updated mobile software version but issue is not resolved.
I have follow the unit replacement policy where they have arranged the same technician 2 times but my issue is not resolved this faulty unit is not replaced.
I have talked with call center and again they have arranged technician visit i told him transfer this call to your manager and as discussed with manager he has ensure same technician will not visit.
Senior manager also miss guide me and they have arranged 3rd time the same technican.
Now this same technician without visiting the site trying to close my call pfa attached snap shot.
He is not calling me and i am getting sms that he is trying to call me and he will close the call after 3 unsuccessful attempts.
Requesting you please look into this matter and arranged to replace this unit or return my money i will purchase another product from flipkart.

Regards,
Rajkumar
[protected]

Recieved defective dell laptop which is taking more than a week to verify and return. Was given excuse that seller is taking time to settle down request which i am not bound to listen. Invested money to flipcart and not seller. Please help asap to get it resolved.
Complaint on 19th oct and expected dell technician visit is 26th oct and then he wll decide product is defective or not, what is this nonsense process ia m unable to digest. Flipcart is using maximum resolution time to resolve an issue ans stating that its policy as per seller. Why i am concerned about seller ots issue with flipcart that is troubling customer like me.

I have ordered for loreal liss unlimited conditioner from flipkart, which i recieved on monday 22 oct 2018. To my surprise the seal was already torned off and i doubt the product is already used and instead of loreal conditioner some other creamy thing is filled inside. Please do the needful, as i am very much disappointed with the product quality. I hope to get the issue resloved as soon as possible.

Order id - od[protected]
On sunday, 14/10/2018, i bought a vivo v9 smart phone from flipkart in big billion day sale, with discounted price i. E. Rs. 11520/ after exchanging my old phone having value of rs. 1900/. I paid the total value in advance. The order was successful, and they gave me an expected delivery date i. E. 23/10/2018.
I was in regular touch with the flipkart customer care regarding my product, and they kept me in dark always, providing me wrong information all the time whenever i contacted them. Some times they said that your product is in ranchi, some times they said the product reached to your city. I'm enclosing all the relevant screenshots of chats and mails regarding the product.
On 20/10/2018, when i tried to contact flipkart customer care, the flipkart executive messaged me that - the wishmaster will pick the product from the silliguri hub. And deliver it to me by october 23, 2018.
Again when i called back to the customer care on 21/10/2018, the executive told me that the product reached in your city and it will be delivered to you in one or two business days, and ended the conversation.
After few a minutes again a call came to me automatically from flipkart executive named payal and forcefully told me to cancel my order as they cannot deliver the product to me, without telling any reason. And when i wanted to talk to her senior she put me on hold up to five minutes and disconnected my call.
Then i emailed the flipkart regarding delivery of my product on 21/10/2018, but they didn't respond to me. Again i emailed on 23/10/2018, but they didn't respond to me again.
And on 24/10/2018 - 1:37 am, my order was cancelled by the flipkart automatically without any prior notification.
So, in compulsion i have to come here. As i am very much distressed due to flipkart behaviour. I am very much worried about my order. As i paid the value in advance while pucrchasing.
After eleven days of payment they are denying to deliver my product. They cancelled my order and forcing me to make a fresh order, but now the product is listed at the very much higher value i. E. Rs. 18990/ in comparison with my purchase value i. E. Rs. 11520/.
It's a big fraud by flipkart.
I am in a huge economical loss of rs. 5670/.
I am very much mentally harassed and in economical loss due to flipkart's behaviour.
I want my money back to me with the addition of correct interest rate,
I want my product in the previous price which i bought.
And a compensation of rs. 20000/ for the mental and economical harassment due to flipkart.
And a strong action to the flipkart company so that in future no customer could face same problem.
Thanks

Hellp sir you block my account by mistake. I have not do any miscellaneous activity. I have order 5 mobile in month because i make video on it. Now i have facing too much problem because i have only one email and won't create another email. This account is my spacail account. So please help me to unblock my account. I have not do this again. And also order in limit
Thank you.