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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1411

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H
Handasomi
from Mumbai, Maharashtra
Oct 27, 2018
Resolved
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Website: Flipkart

I received my 2 tops in single flipkart packaging. I didn't like the quality so i requested for a return. My return was picked up by the ecom express guy who didn't check how many pieces of clothes are there in the packet. He assumed it to be one and gave a customer copy of just one piece being picked up. Now my refund for the top which according to flipkart is not been picked up is cancelled. The fact is i don't have the top nor are they refunding me for the same.
Order id od[protected].
I'm getting no help from flipkart nor the ecom express people.
Dec 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Flipkart Customer Care's response
We will revert on it.
Dear Handasomi,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express
Handasomi's [Complaint's author] reply, Oct 28, 2018
AWB no - 512932636
AWB no[protected]
Handasomi's [Complaint's author] reply, Oct 27, 2018
Please check I'm sure my 2 tops have been picked up by Ur person
Hoping for a speedy resolution .
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    U
    Umesh Negi
    from Delhi, Delhi
    Oct 27, 2018
    Resolved
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    Mam/sir,
    I ordered a jeans (Lnk skinny women light blue jeans 30 539 d 539 30) on dated: 24th oct.2018 from flipkart...
    But today it has been delivered in my address (F243, yamuna vihar, c-block, mustafabad, street no. 27 new delhi-110094) which not the same which i had ordered. I'm sending you the photos of your sending & our requesting product. Pls
    +3 photos
    Dec 9, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 01, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      L
      Lathika vijayapress
      from Thiruvananthapuram, Kerala
      Oct 27, 2018
      Resolved
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      Resolved

      Address: Thiruvananthapuram, Kerala, 695014

      Dear sir,
      I have booked the above mentioned sarees - qty. 10 nos. (Ten numbers) on cod basis in my delivery address at trivandrum. The details are given below for your kind reference : order id : od[protected] and od[protected]Inv. No. Faazbt[protected] & faazbt[protected])
      At a total amount of rs.3810 (Rs.1905 + rs.1905). The items are to be delivered in my address (Lathika, vijaya press, vazhuthacaud, m p appan road, trivandrum - 695014).
      The delivery of the above item was made vide courier no. Awb no.[protected] &[protected] on 27.10.2018. The sealed packets (2 packets) were opened in front of the delivery boy and found only one saree each in packets instead of 5 sarees in each packet.in total i have received 2 sarees only instead of 10 sarees and i have been forced to pay the full cod amount of rs.3810 as insisted by the delivery boy. I now request you to sent the balance quantity immediately or treat the order as cancelled. At your instance i would only like to return the items to the address as inform by you.
      I still feel flipkart would never cheat an ordinary buyer like me. If i fail to hear from flipkart within 10 days, i have no other option but to take up with media and other agencies for this lapse from this eminent online shopping firm...
      Dec 13, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 01, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        C
        Chaitanya Sehgal
        from Noida, Uttar Pradesh
        Oct 27, 2018
        Resolved
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Order id: od[protected]
        Return id:[protected]

        I had order my poco f1 rossi red variant on oct 14 and it got delivered on oct 23. Since then i'm facing back light dispersion issue at the bottom chin. So i contacted flipkart for the same. They sent a technician form jeeves to diagnose the issue. First he told that the issue was real and a replacement will be given to me. After 5 minutes he got a call and then told me that the replacement will not be granted as it is a minor issue. He told to contact flipkart for any other query.
        But the issue is not minor. It is noticable in day to day usage and is very irritating.
        Then i contacted flipkart on oct 25 and the executive told me that i'll receive a call from the team at flipkart and my issue will be resolved. But today is oct 27. Till now i have received no call or any confirmation. When ever i call them they just tell me that i have forwarded for request and you will receive a call. They are just blindly ignoring me.
        Please flipkart give me the replacement!
        +1 photos
        Nov 30, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 28, 2018
        Updated by Chaitanya Sehgal
        Update : Till now i have not received any response from them. This is highly unprofessional from their side
        Verified Support
        Oct 29, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Oct 29, 2018
        Updated by Chaitanya Sehgal
        There is a new twist now. The seller without even telling me canceled the replacement request. I AM FED UP FROM YOU FLIPKART. NEVER GOING TO BUY FROM YOU
        There is a new twist now. The seller without even telling me canceled the replacement request. I AM FED UP FROM YOU FLIPKART. NEVER GOING TO BUY FROM YOU
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          N
          Nared
          from Bengaluru, Karnataka
          Oct 27, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560029
          Website: www.flipkart.com

          Hi i have ordered 6products regarding sale on 10 oct in between where products got cancelled from seller end so refund is not reflecting in my account flipkart customer people are telling amount has refunded even after multiple times of complaints and raising issues the problem is not resolving because they don't care about issue it has been already 20 days i want my money back immediately.
          +5 photos
          Dec 6, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Oct 31, 2018
          Updated by Nared
          This is ultimate response I am getting closed the issue without being try to provide resolution.i did not get any refund back for my orders which orderid follows.
          OD[protected]
          OD[protected]
          OD[protected]
          OD[protected]
          OD[protected]
          OD[protected]
          It has been 20days kindly look into it on priority
          Verified Support
          Nov 01, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Nov 02, 2018
          Updated by Nared
          Hi there are 5orders which follows
          OD[protected]
          OD[protected]
          OD[protected]
          OD[protected]
          OD[protected]
          Which got cancelled from seller end before 15days claiming from seller end that refund has been processed but suddenly from 2days Flipkart customer care claiming that transaction is void how it happens iam having statement amount got deducted by Flipkart for ordered products so iam not getting refunded amount which was deducted.hence iam providing one of my bank statement stating regard deduction from flipkart for one of my orders

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            A
            Abhisharaya
            from Jaipur, Rajasthan
            Oct 27, 2018
            Resolved
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            Resolved

            Address: Udaipur, Rajasthan, 313002

            Here i order a phone and deduct my money after then flip kart is not responding for money and order and customer care also make my call as busy. How worst it is that customer are survive. They have no pick my call and all line are busy as there tollfree no. After my money deduct. And i didnt get any mail or msg about money and order that i placed
            Dec 4, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Oct 27, 2018
            Updated by Abhisharaya
            such a worst site flipkart is i didin suggest anybody to buy product on flip kart
            Verified Support
            Nov 02, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              A
              Akash5994
              from Mumbai, Maharashtra
              Oct 27, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400709

              I had ordered on 13th oct still i didn't got my order and the delivery date was 20 october.. I did online payment too.. On 20th october i called them they told me that it will be delayed in delivery they not even gave me reason about delaying they told me delivery will be on 7pm on 22nd october.. Then i called them on 22nd october on 10pm i told to them to connect call to your seniour but they put me on hold and then they disconnect my call and as a proof i have recording with me.. After that, i mail them also but i didn't get any revert from them.. Now they are saying like they are not taking any guarantee about delivery this is really bad experience with flipkart.. They are just showing brand name online shopping website but under these they are making fool to the people as well as customer's... Now i am mentally harassed with by flipkart and now i want compensation regarding these. Order id - od[protected]
              Email id - akki5994. [protected]@gmail.com
              +2 photos
              Dec 13, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Nov 02, 2018
              Updated by Akash5994
              I Dont Want Revert From You...Now I Want compensation...because You Deliver this Product After 18 Days
              Verified Support
              Nov 02, 2018
              Flipkart Customer Care's response
              customer has raised the issue with regards to the undelivered delay of the product as we have interacted with the customer and we have escalated this issue to the courier service provider and customer has confirmed that he has received the product and customer demands for Rs 1000/- as compensation so informed 149/- will be provided so customer denied hence closing the complaint from our end.
              Nov 02, 2018
              Updated by Akash5994
              You guy's gave assured guarantee about that you will deliver my product within 5 to 7 days...but what happened u gave me my product after 18 days in that 18 days I suffer more than you..you did mentally harrassement to me Even after that you guys not even gave me gud respond..I have proof of of call recording you will know how u treat to me and I can show it to the consumer court also and also I can show all the emails you not even revert to my emails this also I can show to you..and after doing all these things with me you are giving me 149rs as compensation forcefully... I'm clearly saying to you I want 1000 rs as compensation and I will stay on my words for last until you guys don't give me 1000rs as a compensation...
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                A
                Anuja Jayasree
                from Thiruvananthapuram, Kerala
                Oct 27, 2018
                Resolved
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                Resolved

                Address: Thiruvananthapuram, Kerala

                My online order for the computer acer nitro 5 ryzen5 quad core with order code od[protected] has been cancelled as your courier partner was unable to deliver to my address because of damage to the item.

                I got an information from consumer service that i could only get the refund by 6th of november by then which the offer will be over. I have decided to purchase this item now only because of the offer price.

                If you are not able to refund the money on time or unable to extend the offer for this particular item, it clearly shows the inability to service.
                Dec 2, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 01, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  shibili kv
                  from Dindigul, Tamil Nadu
                  Oct 27, 2018
                  Resolved
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                  Resolved

                  Address: Coimbatore, Tamil Nadu, 641014

                  My order id : od[protected]
                  This product gopro was on offer for rs 9990 in both flipkart and amazon..
                  The mistake i have done was i bought it from flipkart..
                  They said it will be delivered by 22 nov..
                  On that day they dint call me.. So i called them.. And they said it will be delivered by 27 th... And on 27 i got message that the order has been cancelled because there is no response from the customer.. And then i call the customer care and i chat for around 2 hours.. The customer executive only know to say sorry that too after taking too much time..
                  The product is now of 16990..
                  If i have ordered it on amazon.. They should have delivered it in time..
                  +1 photos
                  Dec 5, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 02, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    T
                    Thangkholal Haokip
                    from Lala, Assam
                    Oct 27, 2018
                    Resolved
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                    Resolved

                    Address: Kamrup Metropolitan, Assam, 781005
                    Website: Flipkart

                    Dear sir/madam,

                    I purchased honor 9n mobile through flipkart. Order id: od[protected]. As it was brought on 13 oct. 2018, i make payment by swiping. But it couldn't produce receipt so the man took back. But money is deducted from account. I clarify with bank and it's the flipkart that took the money.

                    Kindly help

                    Ramhluomawi khuptong
                    Dec 13, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 01, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      Abhishek Goud
                      from Hyderabad, Telangana
                      Oct 27, 2018
                      Resolved
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                      Resolved

                      Its been 15 days since i have ordered my phone and there is no update on it yet... Its very iresponsible behaviour towards customer... I had to go somewhere.. And was in emergency for that product... My order was shipped but it didnt reach to my adress.. This is very disgusting.. I have been waiting so long...

                      I have even raised a complaint 4 days ago and still no update..
                      +1 photos
                      Dec 5, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 01, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        N
                        Nirmal Mishra
                        from Delhi, Delhi
                        Oct 27, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110044
                        Website: Flipkart

                        I purchased a product on flipkart from debit cart and the amount was debited from my account... I don't like the product and returned... Later, it displays refund completed but in my account the amount was not credited...
                        The product details are -
                        Product name - bb 5in1 soldering iron kit with 25w soldering iron, wire stripper, soldering wire, soldering iron stand, soldering paste 25 w simple (Round tip)
                        Product price - ₹269
                        Product seller - crescentstore
                        +1 photos
                        Dec 5, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 27, 2018
                        Updated by Nirmal Mishra
                        flipkart is very bad ...
                        Verified Support
                        Nov 01, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          R
                          riyas puliyakkode
                          from Ferokh, Kerala
                          Oct 27, 2018
                          Resolved
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                          Resolved

                          Address: 673641

                          When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                          Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?
                          I want reset my password of flipkart

                          My login details are as follow:
                          Name : riyas
                          Mail: [protected]@gmail.com
                          Dec 2, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 01, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            G
                            Ghanshyam Maskale
                            from Sirur, Maharashtra
                            Oct 27, 2018
                            Resolved
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                            Resolved

                            Website: flipkart.com

                            Ordered maxima watch of price 928 rs. When i get it delivered it was not in working condition. When i applied for return my return is cancelled twice. When i contacted costomer care they said that we can't give assurity about return so what should i do now. And their return period is just 30 days after than what should i do. After calling they didn't give me answers which satisfy me.
                            Dec 15, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 01, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              R
                              from Hyderabad, Telangana
                              Oct 27, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500018
                              Website: www.flipkart.com

                              I received a faulty item from flipkart and the picture they advertised on their website and the item they gave was totally different, poor built quality item was sent, when i asked for a refund they denied and the customer service agent was very rude and said they will not issue a refund what so ever. I need a refund i don't believe in flipkart customer service and the items they sent. This is a mental toture which they are putting me through, this is my hard earned money which i spent on flipkart.
                              Dec 3, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 01, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Riya Khanna
                                from Allahabad, Uttar Pradesh
                                Oct 27, 2018
                                Resolved
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                                Resolved

                                Address: Varanasi, Uttar Pradesh, 221001

                                Its been 15 days... And i havent receive my product yet... Whenever i order something... I get my product in 3 to 4 days... But this.. Tym why it is taking so long... Its very iresponsible. Behaviour towards customer... I had to go somewhere.. And was in emergency for that product... My order was shipped but it didnt reach to my adress.. This is very disgusting.. I have been waiting so long..
                                Dec 4, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 01, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  M
                                  mannurate
                                  from Delhi, Delhi
                                  Oct 27, 2018
                                  Resolved
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                                  Resolved

                                  1. My product delivery date is 31/10/2018 prior to reschedule of date by flipkart and provide new date after 15 days i. E. 13/11/2018
                                  I want my product on time it's important. Order id od[protected]

                                  2. Also they does not provide original product as i have brought hp 15.6 inches bag item... But i have not received any tag or not any invoice also that product not look original product
                                  Order id: od[protected]
                                  +2 photos
                                  Dec 2, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 01, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    Anil Sharma (IN)
                                    from Pune, Maharashtra
                                    Oct 26, 2018
                                    Resolved
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                                    Resolved

                                    Address: Jabalpur, Madhya Pradesh, 482005
                                    Website: www.flipkart.com

                                    Hi team,

                                    We recently ordered a product from flipkart i. E. Redmi note 5 pro (Black, 64 gb). The delivered package doesn't contain the mobile phone - we have received a charger with washing soap inside.

                                    Product details :
                                    Name : redmi note 5 pro (Black, 64 gb) (4 gb ram)
                                    Amount : ₹11, 698

                                    We are really disappointed with this event. I hope to receive proper and immediate support to resolve this issue.

                                    Regards
                                    Anil sharma
                                    Dec 2, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 01, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      Sunilpatil123
                                      from Pune, Maharashtra
                                      Oct 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 412101
                                      Website: Flipkart and Gati courior

                                      Hi team,

                                      In my recent order i have bad experience with flipkart and gati curior. I have ordered. Blaupunkt sbw01 soundbar. This soundbar i orderd on 13th - oct 2018. However my delivery date is 25th. Flipkart and gati curior partner has not deliver this product to me even its 26th-oct 2018. I am regular customer with flipkart and rhey cheated me on delivery promosing date. I called many time with flipkart every time they said we have raised incident and our team is working on it. However this product is order in discount and paid in advance. Even i called with gati courior they also raised incident and keep talking that we are working on incident.
                                      Gati has made fake comment on their tracking tool that they visited to customer house and concern person is not available. Gatis assured delivery date is 22-oct-2018

                                      I have only hope from this forum to take some action against flipkart and gati courior and their pude staff and deliver my product.

                                      I am hopeless now.

                                      Below is my order details.

                                      Order id - od[protected]
                                      Name sunil arjun patil
                                      Associated num with flipkart-[protected]
                                      Incident#update from flipkart customer service for [incident: in[protected]] incident is raised on same day after 7 pm
                                      Incident # raised to gati 34106905
                                      +1 photos
                                      Oct 27, 2018
                                      Complaint marked as Resolved 
                                      How can this complaint is resolved.no action has taken yet and I am waiting for my product to be delivered
                                      Flipkart customer support has been notified about the posted complaint.
                                      Oct 27, 2018
                                      Updated by Sunilpatil123
                                      No action is taken from flipkart yet. Can u please resolve this asap
                                      Oct 27, 2018
                                      Updated by Sunilpatil123
                                      Thanks, my product got delivered today and issue is resolved
                                      Verified Support
                                      Nov 02, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Nov 02, 2018
                                      Flipkart Customer Care's response
                                      customer has raised the issue with regards to the delay in delivery as we have interacted with the customer and we have escalated this issue to the courier service provider and and now product has been delivered and same has been confirmed by the customer hence closing the complaint from our end.
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                                        P
                                        Prasad Mhakale
                                        from Pathardi, Maharashtra
                                        Oct 26, 2018
                                        Resolved
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                                        Resolved

                                        Address: 416115
                                        Website: Flipkart.in

                                        My name is prasad mhakale. I made payment for a laptop "lenovo ideapad 330". Payment was successful but i didn't get a message, notification from flipkart. I only got a message from bank regarding payment deduction. But didn't get a single message of order confirmation from flipkart.
                                        I have contacted flipkart customer service. They told they didn't find any transaction on my account on their system. At the end of a day i got message from flipkart as "your order could not be completed & your refund has been initiated.
                                        So again i made a call to flipkart customer service they again told me that they won't get any details of my account on their system. I asked them"how much time required for the refund?
                                        They only told me that it minimum requires 2-3 business days.
                                        So what's my fault. Purchasing a high cost product through online payment on flipkart is my mistake?
                                        Please help me
                                        And still at this time in my orders section on my account on flipkart no any transaction or product purchase is there?
                                        What should i do?
                                        Only thing which i got is a "refund reference number"
                                        Please help me
                                        Dec 5, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 02, 2018
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                        Helpful
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