Flipkart Complaints & Reviews

I have ordered redmi note 5 pro set based on positive feedback of other users.
But after the set that has been delivered is actually disputed!!
The battery is ultimately flawed & there is no battery back up at all.. After multiple reassurance no such initiatives haven't been taken from the part of flipkart apart from such suga-coated fake reassurance from the customer care people..
Moreover, the technicians have visited twice and inspite of their complaints flipkart has actually cancelled my return policy out of nowhere!!
Flipkart is actually deceiving the customers in a best possible way..
The matter should be looked after by the consumer forum..

On 10 october 2018 i tried to order samsung galaxy on8. After i choosed the emi plan and everything i proceeded to the payment gateway. After entering the otp for the final transaction a message occurred that order not confirmed and we will update you once it gets confirmed and on the other hand message came from the bank that 15089 had been debited from the account. So i tried to do the process again and again it shows the same message and this time 14990 had been debited from the account. It's been more than 24 hrs now and still i haven't got any update from flipkart regarding initiation of refund. Bank says that the merchant has claimed the money but flipkart says it doesn't.

Hi,

I have ordered sony tv from frlipkart and it got delivered on 26th oct, when employee from sony visited for installation he found tv is damaged, after that flipkart has arranged technician visit, technician has given update to sony but flpkart is not taking update from sony, they are not helping to replace the yv & resolve this issue, i have called them many time but every time they are giving new date for resolution.
And we have contacted sony, sony is saying we have to pay 16000 for repair.

Order id : od[protected]
Sony request id: 50876382

I have received my samsung oven on 26th Oct 2018. Order ID OD[protected]. The Installation and Demo was Scheduled on 29th Oct 2018. Today I neither anyone called nor anyone contacted my about my product. I didnt get any number whom to contact about this problem so I called flipkart Customer Care they told me the person will come on 2nd Nov 2018. I am so disappointed in flipkart and if no one contact me tomorrow then I will cancel my order and purchase same item from Local Market.

There is most issues in flip cart exchange offers I Have echange my old mobile Samsung A5 and there is no any damage in my old phone but your old phone buyer team said me your phone is not good condition so we can’t take your old phone .and they suggest me please you make complaint to flipcart so they are considere your old mobile phone .and second time face this issue .

I've ordered motorola one power mobile from flipkart (Od[protected] and later cancelled the order due to unsatisfactory camera performance and bulkiness of the product. Dotzot courier service delivered the item to my office address as done for a normal courier, they didn't handed it to me personally but just left the courier with the office security. It was a prepaid order and what security check flipkart is doing to make sure the delivery is done to the intended recepient. And as the product is delivered, flipkart cancelled the refund request and now i'm. Not able to get the refund by returning the product. The seller only. Accepts replacement which i'm not looking for as the order was already cancelled.

I sent mail to the flipkart management team and got response saying the issue has been escalated, but didn't receive a proper resolution and call from the escalation management team till 29th oct even though 26th oct 9pm was the time-line mentioned in the message received. I regret using flipkart from 2014 onwards and the customer service is pathetic and i will purchasing from amazon only even if a product is having more price at amazon. I recollect how smooth the customer service is at amazon.

Pathetic service by flipkart.

Hi,

I purchased MI note 5 pro mobile from Flipkart on 11/10/2018, and i received the product on 13/10/2018, i just started the phone to check hows is the phone, it was all fine and then i kept it as is and tought o[censored]sing in somedays, Yesterday 28/10/2018, i thought of actually using the phone, but it was automatically shutting down, frequently, when i called customer care, they asked me to go to MI service centre at marathalli, when i went their, they are saying that Mother board is having issues and now they are saying some more hardware is defective, how come a new phone has hardware issues.

I want to replace complete phone, but they are not ready as i have crossed the deadline of phone replacement. I can not use an defective phone.

This is rubbish and very disaappointing. Please help.

My order was to come by 31st october (Date they gave) and when i had the time to use it they delayed the order to 5 november.. Basically my order is delayed by 5 days and the courier which they are sending cannot be tracked by me order is i am writing to track my order is invalid and on flipkart tracking it's in the same manner from 3 days. So can u please make sure i get it by tommorow or day after tomorrow

I ordered a "English Willow Cricket Bat " from flipkart Link - https://www.flipkart.com/gray-nicolls-supernova-gn1-harrow-english-willow-cricke...⇄

The website say 52% discount and English willow bat. what i received today was a local kashmir willow bat and that too damaged at bottom.

Please don't put this luring discounts offers if in the end you are trying to sell fake products and fooling your customer.

i will never buy sports good from flipkart if you cheat people like this

I bought a mobile phone ( POCO F1 Rosso Red ) via Flipkart.com under the order number OD[protected] and it had some defects . The Flipkart team refused to address my concern telling that the rerund period was over . I also factory resetted my phone under the request of one of their customer executive and I lost all my files and all in the phone . Then they changed their concern and told me that this was none of their concern ! I highly doubt that they had sold me again a product that was returned to them !

Hi, I have ordered honor 9N mobile in flipkart and it supposed to be delivered by 22nd Oct 2018 (Monday). the delivery person called on 20th Oct 2018(Saturday)and upon discussion he said to deliver by 21st Oct 2018.But till now(28.10.2018), no response from the seller and we contacted the flipkart 3-4times and given alternate numbers 2times but no reaction from flipkart. At finally they said it will be prmosely delivered by 28.10.2018 7pm but flipkart showing out for delivery at 6pm in their app. When checking flipkart that they saying again wait for 2days and doesn't have seller contact details. Also they don't know that the product ll be delivered or not.. We have paid the amount and waiting. All this happen and thay saying ll escalate the issue in flipkart. So the product is not delivered, amount paid by us and without seller details and verification flipkart is registering as seller and selling products. Seller name: IndiFlashMart

1) i am purchase honor 6x 24 october 2017 with buy back guaranty 6-8 month buy back guaranty value 5500 but i am check no value proper show on display, only show 2950. I am coplaint email call but no proper to provide 5500. After 6 month go but no any action.
2) 26 ocotber 2018 purchase asus zenfone max m pro m1 but no proper delivery e kart logistic khopoli hub. No any flipkart excucative action e kart khopoli hub services. Mr. Mohan kirsagar ([protected]) no recived to call no product deliver to me. Call e mail to flipkart but no any quick action

I have placed the product with the order No: OD[protected] and my order has been cancelled, Later my EMI got debited from my bank acc even after my order has been successfully cancelled.
Henceforth, Request you to kindly credit my EMI back to my account and let me know the status od this order accordingly asap.

My order no. OD[protected], Ordered a "LG 123cm (49 inch) Ultra HD (4K) LED Smart TV 2018 Edition (49UK6360PTE" on & it Delivered on 17/10/2018. & for Installation and Demo Service brand authorized service engineer came on 20/10/2018, he open packed box and there has been no progress on the return request places and neither are the processing a refund. Whenever i call flipkart customer care they give me valuable answers. They say technician will visit n give report. There have been 3 technician visit so far but no progress on the return yet. When i asked for refund they say need to wait for technician report whereas technician has submitted the report on 20/10/2018.

Hello,

I had ordered moto z2 force on 10th of october (Order no : od[protected] and it was out for delivery on 13th of october (Yayy) though it hasn't been delivered even yet. I called logistics guy and he informed me that my mobile was missing from his side on 13th only.

Now, as you will be able to see i have raised complaint regarding this & i have been assured min 5 times (On different days of course) that my mobile will be delivered in next 2 business days. (So smart of you!) but sad part is it hasn't been yet and no one even cares about my product. Nor the seller neither flipkart!!

Now, i seriously request you to arrange delivery of my product (You can ship another piece of moto z2 force in case of missing) or i"ll go to each and every way possible in my own capacity to sue you.

You really don't get that how much of pain, frustration i am going through seeing my mobile not delivered after 19 days of order placed. (Even when it was out for delivery on day 4th).

This mail is my last hope from you.

Flipkart blocked my id without giving any information.

They told "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."

I don't know where you are find it i reselling the items. Then why you are allowing your customers to buy more items from your platform. You can restrict it before buy it know?!

I asked you to send me the invoices for purchases. But, you hold that intensionally and no responses from you.

So, i want to return back the items purchased from you. Kindly arrange to reverse pickup soon.

I have ordered a Redmi note 5 pro 6gb+ 64gb mobile from flipkart on 11th october 2018. The phone is about to reach on given address by 19th october 2018. But it is not delivered till today and on 23 october 2018 it has shown me delivered status. I have already paid for the product. So I didn't get the product or my money back while flipkart is extending date to resolve issues.
Regards
Vipul Chobisa

I have purchased nokia5.1plus on flipkart – india (www.flipkart.com) vide order no. Od[protected], which was delivered on 15th oct 2018 with display issue.
1) i found stain on display (Right side upper level # upper side on volume control button). Which clearly visible on locked screen.
2) abnormal beep sound is there in between without any media or massage or system alert. (Without any reason there is abnormal beep sound)
3) multi select-copy/move function is not working, exactly where is the stain on display. When i tried to copy or move option with multi select photos the same option is not getting reflect on screen.
I have raised replacement request on 25th oct’18 on flipkart, against the same replacement request flipkart has arrange the technician visit to crosscheck. One person has come to crosscheck on same day (25th oct), which was from flipkart’s 3rd party service provider network jeeves. (Ticket id 8j25-27013flpkrt-7313204 with jeeves). The person was fully unprofessional. He just looks the phone & took the photographs where stain shown clearly. He accepted that there is problem with display. And he said that he will share the photos & condition of phone display to fliplart.
But surprising thing is that, the same night i have received the update that replacement request has been cancelled. So, i called to flipkart customer care to know the exact reason. Then came to know that there jeeves has been updated that no problem with display & phone found ok. Complete fake update, there is no any photographs was shared by technician.
Again, i have requested to escalate the issue. From 25th oct to as on date i’m continually calling to flipkart customer care & try to get the update of replacement request, but till now i have not received any support from flipkart team. Every time they used to speak the same thing that the team is working om the same & your issue has been escalated to higher team, issue will be resolved on priority. It is shocking that priority level support is such pathetic & time consuming by flipkart.

I have ordered belomoda 140TC polycotton single 3d bedsheet beige, brown wcblmbsi151-s. my order id no is OD[protected] and invoice.no.FAB3HF[protected] DT.27.9.2018. BUT THE FLIPKART HAS DELIVERED DOOR MAT INSTEAD OF MY ORDER. ON CONTACTING THE CUSTOMER SERVICE FOR REPLACEMENT WITH THE ORIGINAL ORDERED ITEM. THEY HAVE REPLIED THAT THE RETURN PERIOD WAS ENDED BY 13.10.2018. I REQUEST TO SEE IN THE MATTER AND SEE THAT THE ORIGINAL ORDERED ITEM IS DELIVERED.

My order no. Od[protected], ordered a "lg 123cm (49 inch) ultra hd (4k) led smart tv 2018 edition (49uk6360pte" on & it delivered on 23/10/2018. & for installation and demo service brand authorized service engineer came on 25/10/2018, he open packed box & found the product is damaged after the technician visit on 25/10/2018 there has been no progress on the return request places and neither are the processing a refund. Whenever i call flipkart customer care they give me vague answers. They say technician will visit n give report. There have been 2 technician visit so far but no progress on the return yet. When i asked for refund they say need to wait for technician report whereas technician has submitted the report on 25/10/2018.