Flipkart Complaints & Reviews

Order ID: OD[protected]

Hi,

I have ordered SONY TV from frlipkart and it got delivered on 26th OCT, when employee from sony visited for installation he found TV is damaged, after that FLIPKART has arranged technician visit, Technician has given update to SONY but FLPKART is not taking update from SONY, they are not helping to replace the YV & resolve this issue, I have called them many time but every time they are giving new date for resolution.
And we have contacted SONY, SONY is saying we have to pay 16000 for repair.

Order ID : OD[protected]
SONY REQUEST ID: 50876382

I have purchased a led tv from flipkart on 23.10.2018 and on 26.10.2018 it was delivered. The installation was supposed to be done on or before 29.10.2018. But, today is 30.10.2018 and the installation has not yet done by the flipkart. Whenever, i call them for a resulotion every time they give a new date. I think they are delivering a faulty product and intentionally they are not sending people for installation, so that the return policy will be invalid after 10 days of delivery. My order id is od[protected]. Flipkart should be punish for such activities. I am highly unsatisfied.

Hi,

I have ordered Realme phone at flipkart on 12th Oct and they promised it will be delivered on 22nd Oct 18, and Today it is 30th Oct. I am continuously following up with the customer care and they were promising me every day by saying that I have to wait for 24 hrs which were never ending. After receiving the message your product will be deliver in so and so date immediately they are sending a message by saying that receiver is not available so they are modifying the delivery date (i haven't got any call from delivery boy).
It is a completely harassment and mental tension.

I hope you will resolve this issue.

Order id:OD[protected]

Regards,
Customer..

Dear Sir,
I recently purchased a LG 6.2 Kg fully automatic washing machine from flipkart online store on Dated 15th Oct2018.
Demo installation done by flipkart tech person on dated 17th Oct. 2018 was not properly as he only shows power on the machine and left as he was very hurry to complete the call…and he asked to call to LG CC if any issue...
On 22nd Oct 2018 I have actually use first time the washing machine, that time I noticed the product is not functioning properly with getting IE error. Hence I booked service request with LG CC SR: RNP[protected] for tech visit to resolve..….
LG tech visited on next day 23rd and identify the product is not functioning properly and need to repair with dismantle the machine…
Thereafter I request the replacement order ID:[protected] with flipkart for the same on dated 23rd Oct 2018 as I have replacement policy within 10 days if product is faulty….
Flipkart tech visit scheduled on 26th Oct. 2018 but I don’t know why they cancelled the same at its own with explanation like system automated done..(SR: DCN-[protected])
On 27th Oct 2018 I have again called up to flipkart CC and then they open new replacement order ID :[protected] and according to him tech visit should done on before 30th Oct. 2018.
But again same story no one has called up for update & neither any tech visit done.

Dear Flipkart,
I look forward to your reply and resolution to this problem on ASAP...
I will wait for the response for 31st Oct. 2018 EOD before seeking assistance from third party.
I hope that this problem will be settled properly without going such extremes and prevent this problem from escalating greatly.
I hope to here from regarding this matter.

Greetings of the day

Whom so ever on behalf of flipkart
I am really confused whats going on i have order my mobile on 25/10/1018
and estimated delivery time was shon on 28/10/2018 but still i am waiting for my delivery what the hell are your services i have call your delivery boy & delivery supervisor they are not picking up my call am i fool or what...
My order id is-OD[protected]
TRACKING NUMBER -- FMPC[protected]
IF it will be delivered by today at any how so its ok otherwise go to hell with your pathetic services i really dont want that kind of ###...

Thanks
Mazid
[protected]

This is in regard to order id od[protected] delivered on 18.10.18 as per the order placed on flipkart for enhance ro green water purifier, aqua guard technician visit for installation as requested. As per discussion with him it was brought to our notice that this purifier is exclusively used where bore well water is used and is not required at our site as there is municipal water supply. So installation was kept on hold.
As per recommendation he suggested to get purifier with ro + uv + tds which is suitable for usage, so we immediately raised the return request with id[protected] with refund, as per status provided in my account the refund is being rejected with id[protected] and also showing that technician visit service by aqua guard completed on 25.10.2018 though the technician did not visit my home. This is totally false communication and taking customer for a ride which is totally not acceptable from aquaguard & flipkart. As requested by flipkart they want the clearance for the product to be returned back saying that the product is not damaged & is not being used based on that they will initiate the return process.
Kindly help.
Sujit bhandari
[protected]

My redmi note 5pro mobile purchasing 16/10/2018 so my mobile response is very poor and hanging problem so am informed to refund policy thorough costumer care on 26/10/2018 but my refund request is cancel without information me and after contact costumer care but i have no positive response

My order placed 11oct 2018 & delivery date is 31 oct 2018 & shipment date 24 oct 2018 but till date product not dispatch & costumer care exicativ said wait 31 oct how can they deliverd my product on 31 oct 2018 without distpatch my product on till date. What can i do to recived my order.
I am calling flipcart cstumr care back 6 days but they are not help me not support me plz help me i want my product on promice date

I have ordered redmi note 5 pro with exchange with my old redmi note 3. The product came but the delivery boy said that the phone is not exceptable because it has some dent in back. They did not deliver that product. Later that day i decided to purchase that product by paying the exchange value in cash. I call them several time but they didn't pick up the phone. Thats why i called flipcart customer case. I told them all. They assured me that the product will be deliver later, not to worry. Wait for 3 days. I also ask to provide me the courier service phone no. But they told us that they are not authorized to provide that. Today 30/10/2018 sms have came that the order has been canceled by the courier service. I need to know why the have cancelled my order. I was paying the exchange value. But they did not came or call. That day the product value was 14999, today its value is 16999. Who will pay the extra cash? Will the courier service executive pay for me? Then who gave him the authority to cancel my order.

Dear sir/madam,

I have ordered reebok shoes from flipkart with order no. As od[protected].

First of all they fail 4 times to respect the delivery of my order. After almost 3 weeks, i got delivery of my order on 29-oct-18 and deliberately their seller has delivered me wrong product as expected.

On complaining their customer care, flipkart is asking me that they can' t deliver me the right product as their seller is not giving this option and they are insisting me to cancel the order to get refund and informing me they can't talk to their seller.

Above all, they inform me to check for these shoes in coming sale though the seller is showing these shoes in stock and delivering it in 1 days. I also attached screen shot for same.

I am very surprised with their # approach and non-respect of their commitment given to customers.

I only need the right product which i have ordered and its their moral responsibility to do that.

These guys needs a tough dose for such approach. So i am hopeful for your goodwill to taught lesson to flipkart for disrespecting their customers.

Thanks
Harpreet singh

Hi,

Flipkart, being such a professional online store, has now grown up to such a level that, they fail to listen to their customers complaints. After referred by brother i had gone to flipkart for ordering 02 cooker for me. But it is my bitter experience and it is better to go to a small shop rather than booking online without knowing and checking the product and paying in advance. But if you buy from the local shops, you can check the product and then pay and even in case of any defect they repair or replace the product/accessories. But in case of flipkart, you have to pay beforehand without knowing the quality of the product and after that nobody will listen to you to address any complaints at all.

In fact, i had ordered “prestige popular plus 5l pressure cooker with induction bottom, order id: od[protected]" order date: 24/10/2018, invoice no-fa b01k[protected] invoice date: 26/10/2018’. And cooker i have received only one and has written quantity 02 on the bill above his box. I order this cooker for my employee for diwali gift. I did have to give this cooker to my employer before diwali, otherwise give me the money back so that he can buy anything for herself. You are providing service for faith, but still don’t understand the importance of faith for those who buy online goods from you. Still issue is following. Very bad response from flipkart. I never expect this from flipkart.

This is your customer support, you guys know only to sell and attract customers by giving attractive offer and never bother about the quality of products and we the consumers are the victim of your fraud business eventually.

I just want to change some other cooker or give me my money back. And in the name of change i will not give any extra money, i need a second product in same cost.

Satyaveer
[protected]

This is to bring you into kind notice that i have order Mobile phone
Order_ID: OD[protected], which is still not received yet.

Same had been escalated to your support team but no proper response were
given .

As i had good relation with flipkart from so many years, purchased lot of
product from flipkart and product was received within given time.Same i was
accepting for this product but no proper response from your end.

As we have faith with flipkart with product quality & asurity given by
flipkart, but after such incident now the question arise on flipkart to.
Whether to buy product from *Flipkart or Amazon*

We accept good service from you, hope flipkart will maintain good
service, after this incident we are losing interest from you.

Waiting for the order from last 15 days, hope issue will be solved .

It has been 20 days i've been waiting for newly bought micromax a/cs installation by flipkart.
I've tried to reach them on cust support, emailed them and posted on twitter to get any response.
After 20 days, 10 calls and escalations, they tell me "sir, pls wait for 24-48 hours and the team will call you".
Finally, wanted to return the a/c, they say cannot be returned because the a/c is not installed yet.
I've paid 100% advance money and no response from flipkart, yet.

*please help*

सर मैंने ftc fashion boys festive & party kurta and dhoti pant set 2 आर्डर किया था । लेकिन आया मेरे पास 1 सेट ही । मैंने flipkart पर[protected] को complaint भी किया लेकिन मुझे कुछ रिस्पांस नही मिल पाया हैं मुझे[protected] को टिकट है गाँव जाने का प्लीज मुझे सहायता करें
आपका
अमित कुमार झा
Mo. No. [protected], [protected]
Order id : - od[protected]

I ordered the refrigerator 'whirlpool 240 l frost free triple door refrigerator' on 14th october 2018 in the big billion sale and got it delivered on 27th october 2018 which was is a very big delay for delivering a refrigerator. After the delivery, the very next day i got a email and message stating that the installation and demo has been scheduled for 29th oct. Today is 30th october and there is no response from flipkart team regarding my concern. I got this refrigerator on exchange for my old fridge. These guys took my did a good tough check on my old fridge and took it and now they aren't responding when the new one has to be installed. All the consumable items are kept outside for the last 4 days. I have got no sms or email regarding the installation time and further date. They are supposed to install it within 2 business days which they have failed. I don't know on what basis they took my old fridge when they cannot provide the installation service at the earliest. This is the worst service provided by flipkart. On speaking to the flipkart customer care executive he told my to wait for a week. So am i supposed to keep all the consumable items outside for the next 10 days after the delivery? I seriously don't understand what kind of service is this. I am very disappointed with their service.

The refrigerator box has been kept in my hall for the past 3 days and no installation guy has called me nor there is any sms or email from flipkart regarding the same.

Dear sir,
I have order one washing machine dt: 14/oct/2018, and i also pay the total bill,
Today (30/oct/2018), i received a massage that your order canceled by seller and reason that they have no stock this order.

Now i ask that if they have no stock of this product then why he booked my order. And why he accept my payment. Today after 15days they said they have no stock. This is very disgusting.

Now i just say that give my money with 18% annually interest.

I ordered an ipad from flipkart on 20th october and it got delivered on 22nd october. Order id: od[protected]. They sent me the product with accessories missing and also the device has scratches on it. I made a replacement request 5 times, every time they say replacement request has been taken and the replacement will be delivered to you at earliest and then, they will cancel the replacement within 6-12 hours. They cancelled my replacement request 5 times and return request 1 time. They have mentally harassed me and playing with me with their false promises since october 22nd. The return period is also going to be over, which is 10 days. What shall i do now? Can i expect any justice here?

I hv received boat 1000 bluetooth speaker on 29th oct from flipkart. Order id - od[protected]. Actual product box was no seal like that someone had opeded the box early n there was no thin protective cover of product.. One of two speaker is completely dead. One corner of the product is defective.. Flipkart did not accept my return. Even closed my account so that i cann't post return.
I called customers care on 30th morning.. Bt they r avoiding it..
Where is buyer proction???
It is their responsibility to deliver good product...

Total fraud. They are earning money without buyer protection..

Writing a complaint from gadag district of karnataka state.

Courier service boy of the same city ekart is very rude.. He himself cancelled the product without the consent of customer.
And when i tried to call him he is disconnecting the call and his way of approach is not appreciable, he does not know to talk to customers/elders.

This is the second time he is behaving like this.
I want the concerned person to deal with this, else you may loose the customers because of a bad service.

Sir/madam
I ordered realme 2 pro mobile on 14th oct. The delivery date given by flipkart is 27oct but i have not receive my mob yet. Yesterday the tracking line touched the end but when i saw today the line going back. I think it will take more time to reach. I cant wait. It is also 17 days still not recieved mob. What's going on please inform me.