Flipkart Complaints & Reviews

I placed my order on 12 march 2023 and made the payment successfully but my order is still in pending. Im trying to contact customer support but they didn’t answer.

Order not received things
My sister birthday is coming on 17th March 2023
Please delevery my order..

I have available rupees 4 thousand in pay later but in purchase option it showing ineligible for purchase.
Email id [protected]@gmail.com
Phone number [protected]
I face this issue from February 12 2023.

My account has been blocked around 1 month back and I'm continuously following up with Flipkart customer care team and they were saying they have been escalated this issue to back end team and they will revert back through email.

But I didn't get any resolution till now.

I purchased mobile phone from flipkart on 11/03/2023, my order ID OD[protected].
Flupkart shows that my product shipped by ekart logistics as well as showing shipping details but even after delay of 2 working days I didn't receive my product.
I tried to reach ekart by searching on ekart website but no contact details mentioned on site.
Therefore I contact flipkart regarding the issue and even flipkart executives are not etle to provide contact details of that company to whomever they hand over my product worth 26999/-.

I have ordered an item worth 26141 rupees, due to delay in delivery I have called the customer care of Flipkart and asked to cancel my order and initiate a refund for the same. The customer care executive agreed with the same and like wise the same status was updated in the Flipkart app on January 30 2023.

Few days later I called Flipkart customer care to know about the status of my refund, to that I got an update that once the product reaches the seller immediately the refund will be initiated.

Again after couple of days I called the Flipkart customer care and got to know that the product has reached the seller, so my refund will be done in 2-4 working days.

And from that time onwards I am still following up with Flipkart and today is 13th March 2023 the customer care people are only providing me with extensions that my issue will be resolved within this time line but it never happened.

Order ID: OD[protected]

Thank you for your email. I appreciate you updating me about the cancellation of the product I had ordered and refunding the amount. Below is the reason of the cancellation shared by Flipkart:

"We are sorry to let you know that your order OD[protected] for the below listed item has been cancelled as the seller ran out of stock soon after you had placed the order."

Is the reason acceptable? I placed the order on 22nd Feb. If the seller ran out of stock soon after I placed the order, why was it not cancelled then and there ? Why was I not informed ? I had to wait for ~ 20 days before I started enquiring about it since I didn't get any response or updated status.

I hold the seller and Flipkart both responsible for this incident. This is a case of cheating the customer. I also received another message:

"We understand that you were keen on getting this order. If you like, you can place a fresh order for this item within the next 10 days. Once the new order is delivered, in appreciation of your understanding, a Gift Card worth Rs.500/- will be added to your Flipkart account within 3 days."

Does the above offer make sense at all ? If the vendor had the product available, why would they cancel it and now you are offering to place a fresh order for the same item. This is utter nonsense.

I am looking for compensation towards this inconvenience caused to me. Failing which, I would take this matter legal and through social media.

I hope you will consider my case seriously and treat me as a valuable and sustained customer.

Thanks,

On 11th march 2023 i have ordered a product from flipkart,
Also selected one product to exchange.
Delivery was next day as per them.
In the afternoon delivery guy came and inspected exchanged product and there was some defect in it, As per flipkart exchange policy i had to give differance ammount of exchanged product in cash and i said i am ready for that,
But delivery guy rudely said that it won't be done and left, also cancelled my delivery.
after that i have complained about him in customer care of flipkart,
They said we are looking in it and you will get your product till evening so i wasted my sunday by waiting for delivery.
Again i have called in evening for delivery in costomer care but they said we are looking into it.
Till today 13/3/23, 5.23pm there is no trace or commitment regarding delivery.
Just because i had complaint against their delivery guy flipkart is harrasing me.

I want invoice bill of the product.which i have purchased 6 months before but still on the website & app of flipkart its not showing invoice bill download option.. I need invoice bill urgently cause the product service center person will not replace it without invoice bill.

Order ID OD[protected]
Pigeon Favourite Induction Cooktop

I am Nikhil John. My mother had bought a product which is a white ladies kurta and wasn't satisfied with it. She had bought this product on 2 march 2023, and last return date was 10 march. She tried to return product the very next day, but there was no appropriate option to return the specific product. We tried daily to return the product in return days period. But there was no satisfactory response from their side. Finally she tried to call at customer care and they gave us 14 day extended return period but this never reflected on the app nor there was any sms message about this. The Number which was registered while buying that specific product is [protected]. There is no number of the company to register customer complaints, if any it is not clearly shown to normal users who are not very used to technology.

Respected Sir/Madam

I am unable to update my phone number on flipkart, when I try to update I get otp's on both new as well as old number but since my old mobile number is no longer active I am unable to update my profile details. I approached customer care regarding this but still haven't heard any response from them

I request you to kindly take necessary measures to solve my issue. Thankyou

I order a smart watch from flipkart but I received wrong watch but there brand was same, but when I return this item Flipkart rejected this return request

OD[protected]

No resolution from flipkart please refund my money back immediately in flipkart wallet and take this deffective product back to you please refund my money back immediately no help from flipkart

OD[protected]

Damage atta received and coldrink received rs 474 wasted still no refund snd resolution from flipkart

Please refund my money back immediately of ra 474 immediately in flipkart wallet account

OD[protected]

Deffective wafer packet 2 qty and dal moong received qty4 totally deffective no use of it rs 562 wasted totally no use of it please refund my money immediately and take this Deffective product to you

I have booked a mobile through Flipkart on March 7, they have informed they Oder will be delivered in March 10, today date is March 13 even today also I’m unable to get my Oder, I have spoken to 10 customer service members which is of no use

Take legal action immediately
Flipkart avoiding refund and restricted self return option.
Order id-OD[protected]
After contacting multiple times flipkart customer support finally I am raising here consumer complaint against my issue which scams flipkart.
I ordered oneplus 10R Mobile phone yesterday I got my order while unbox I found there nothing included complete item missing, I contacted multiple times their customer support they avoiding and ignoring my refund process. From my end I can't create return request it's getting error something went wrong yesterday day to go getting this error.
Flipkart fraud with me by sending empty box such as sealed intact conditions but inside complete item missing.
Here demand and humbly requesting, Please take action against flipkart and refunded my money immediately into my registered bank account which added on flipkart account.
The paid amount and the ordered phone was very urgency the day it was someone wedding gift, But trouble with loosing money and can't understand what I do now and How to buy again new phone. Refunded immediately.

Flipkart avoiding refund and restricted self return option.
Order id-OD[protected]
After contacting multiple times flipkart customer support finally I am raising here consumer complaint against my issue which scams flipkart.
I ordered oneplus 10R Mobile phone yesterday I got my order while unbox I found there nothing included complete item missing, I contacted multiple times their customer support they avoiding and ignoring my refund process. From my end I can't create return request it's getting error something went wrong yesterday day to go getting this error.
Flipkart fraud with me by sending empty box such as sealed intact conditions but inside complete item missing.
Here demand and humbly requesting, Please take action against flipkart and refunded my money immediately into my registered bank account which added on flipkart account.
The paid amount and the ordered phone was very urgency the day it was someone wedding gift, But trouble with loosing money and can't understand what I do now and How to buy again new phone. Refunded immediately.

Order id-OD[protected]
After contacting multiple times flipkart customer support finally I am raising here consumer complaint against my issue which scams flipkart.
I ordered oneplus 10R Mobile phone yesterday I got my order while unbox I found there nothing included complete item missing, I contacted multiple times their customer support they avoiding and ignoring my refund process. From my end I can't create return request it's getting error something went wrong yesterday day to go getting this error.
Flipkart fraud with me by sending empty box such as sealed intact conditions but inside complete item missing.
Here demand and humbly requesting, Please take action against flipkart and refunded my money immediately into my registered bank account which added on flipkart account.
The paid amount and the ordered phone was very urgency the day it was someone wedding gift, But trouble with loosing money and can't understand what I do now and How to buy again new phone. Refunded immediately.

I purchased a Tv from Flipkart which got delivered 9th of March 2023. Installation date was 11th of March but till now no response from them. complained to Flipkart customer service multiple time but they gave multiple time period. They are wasting my time. Generally installation done within 48 hrs . But they are delaying .