Flipkart Complaints & Reviews

Defective trimmer sent and not replacing trimmer

Brough pixel 6a under exchange delivery agent says phone has cracks when none are visible
Delivery Agent was really rude
And is putting in app that screen has cracks when none are visible
Order id OD[protected]

Flipkart Blocked my Account without my knowledge. When I tried to login I came to know my account is blocked then I contacted customer care they raised a issue and I got response mail from the team saying. Account is blocked due to system detected high number o[censored]nusual returns.

I'm really confused I never returned any item in my Flipkart account so far I don't know why they are accusing me of something which I didn't do and blocked my account without my concern.

I need someone to personally check and verify my account you wil get to know the truth.

Filing this complaint Hoping that Flipkart will sort my issue as soon as possible I tried all the possible way to contact Flipkart nothing helped so far.

Registered Mail id : [protected]@gmail.com

Thanks!

I have already order a hoodie on 11'th February 2023 the delivery date is on 25'th february but it doesn't get any oder and i paid(Rs.279) as online my account will be debited. I already raise complain against mail and i contact you several times but i didn't get any updation from your side so please sort out this issue soon as possible...

Hi,

I have purchased laptop HP15s Fq5007tu model on 03.03.2023 in Flipkart. The issue is the laptop was defective fan error. HP technician visited to me and checked, he confirmed that fan was error and given DOA. l am raised a return request in flipkart but almost 7 days done there is not response from flipkart for my issue. . Laptop was very very urgent to me kindly close the issue

I have no longer access to my old phone number. But i do have access to my email. I wanted to update the new phone number.
Flipkart website requires to enter OTP from both numbers.

Please suggest a solution.

During Online Booking mobile in Exchange offer from flipkart App, till payment page, not asking my IMEI no of old phone & phone booked with Exchange offer but after 4 days as 14/03/2023 is delivery date . during delivery, agent checked my phone its good condition but he told IMEI no not matching when you entered during online booking. but that time No options for fill IMEI . my payment stuck with flipkart

I bought moto g62 from Flipkart on 13 march. Upon using the device i spotted some black spots on the LCD screen. And the brightness of the device keeps flickering even when adaptive brightness is off. I tried to exchange the device using the Flipkart app but the exchange option on selecting keeps getting error and returns to the orders page i have been facing this from 2 days. I also contacted Flipkart customer care and they said to wait till 20 march but the delivery period ends on 20 itself. Pls resolve this issue.

Dear all,

I'm trying to update the mobile number, But my old number i'm not using since my account is very old and i changed the number, now i'm unable to update the new number where as OPT going to my old number which i don't have.

Kindly advise.

email id - [protected]@hotmail.com

Regards,
Ram

I ordered Samsung mt-40 tower speaker
Order placed on 6/3/23
Dilivery done on 9/3/23
Receive some local speaker in original box complain on same day 9/3/23
After a long time nothing is happening thay are not responding, even return policy will be over I don't know where I have to go.

Hi, I have ordered some medicine from Flipkart with the order ID : [protected] on 26th Feb'23, the order got delayed and i requested them to cancel it as i wanted the medicine on time, they cancelled it and told me that you will soon get your refund it's more thn 15 days, i have lodged 3 complaints on Flipkart Customer Care, they're just asking me to wait for 24 hrs u will get it, but since last 2 weeks i haven't received the refund, i have tweeted several times and no CUSTOMER CARE representative from social media team have contacted me so far. I request you to kindly look into this.

I placed my order on 12 march 2023 and made the payment successfully but my order is still in pending. Im trying to contact customer support but they didn’t answer.

Order not received things
My sister birthday is coming on 17th March 2023
Please delevery my order..

I have available rupees 4 thousand in pay later but in purchase option it showing ineligible for purchase.
Email id [protected]@gmail.com
Phone number [protected]
I face this issue from February 12 2023.

My account has been blocked around 1 month back and I'm continuously following up with Flipkart customer care team and they were saying they have been escalated this issue to back end team and they will revert back through email.

But I didn't get any resolution till now.

I purchased mobile phone from flipkart on 11/03/2023, my order ID OD[protected].
Flupkart shows that my product shipped by ekart logistics as well as showing shipping details but even after delay of 2 working days I didn't receive my product.
I tried to reach ekart by searching on ekart website but no contact details mentioned on site.
Therefore I contact flipkart regarding the issue and even flipkart executives are not etle to provide contact details of that company to whomever they hand over my product worth 26999/-.

I have ordered an item worth 26141 rupees, due to delay in delivery I have called the customer care of Flipkart and asked to cancel my order and initiate a refund for the same. The customer care executive agreed with the same and like wise the same status was updated in the Flipkart app on January 30 2023.

Few days later I called Flipkart customer care to know about the status of my refund, to that I got an update that once the product reaches the seller immediately the refund will be initiated.

Again after couple of days I called the Flipkart customer care and got to know that the product has reached the seller, so my refund will be done in 2-4 working days.

And from that time onwards I am still following up with Flipkart and today is 13th March 2023 the customer care people are only providing me with extensions that my issue will be resolved within this time line but it never happened.

Order ID: OD[protected]

Thank you for your email. I appreciate you updating me about the cancellation of the product I had ordered and refunding the amount. Below is the reason of the cancellation shared by Flipkart:

"We are sorry to let you know that your order OD[protected] for the below listed item has been cancelled as the seller ran out of stock soon after you had placed the order."

Is the reason acceptable? I placed the order on 22nd Feb. If the seller ran out of stock soon after I placed the order, why was it not cancelled then and there ? Why was I not informed ? I had to wait for ~ 20 days before I started enquiring about it since I didn't get any response or updated status.

I hold the seller and Flipkart both responsible for this incident. This is a case of cheating the customer. I also received another message:

"We understand that you were keen on getting this order. If you like, you can place a fresh order for this item within the next 10 days. Once the new order is delivered, in appreciation of your understanding, a Gift Card worth Rs.500/- will be added to your Flipkart account within 3 days."

Does the above offer make sense at all ? If the vendor had the product available, why would they cancel it and now you are offering to place a fresh order for the same item. This is utter nonsense.

I am looking for compensation towards this inconvenience caused to me. Failing which, I would take this matter legal and through social media.

I hope you will consider my case seriously and treat me as a valuable and sustained customer.

Thanks,

On 11th march 2023 i have ordered a product from flipkart,
Also selected one product to exchange.
Delivery was next day as per them.
In the afternoon delivery guy came and inspected exchanged product and there was some defect in it, As per flipkart exchange policy i had to give differance ammount of exchanged product in cash and i said i am ready for that,
But delivery guy rudely said that it won't be done and left, also cancelled my delivery.
after that i have complained about him in customer care of flipkart,
They said we are looking in it and you will get your product till evening so i wasted my sunday by waiting for delivery.
Again i have called in evening for delivery in costomer care but they said we are looking into it.
Till today 13/3/23, 5.23pm there is no trace or commitment regarding delivery.
Just because i had complaint against their delivery guy flipkart is harrasing me.

I want invoice bill of the product.which i have purchased 6 months before but still on the website & app of flipkart its not showing invoice bill download option.. I need invoice bill urgently cause the product service center person will not replace it without invoice bill.

Order ID OD[protected]
Pigeon Favourite Induction Cooktop