I ordered Puma shoes worth 4399/- and it got delivered on Feb 28, 2023.
I received a different product of other brand. Placed return request 9 times, and it gets cancelled everytime. I gave information everytime and now it has been around 2 months.
The reason is that the logistics of EKart have not updated their description, the pickup agent always asks for the original product and hence, it gets cancelled.
Lack of communication and ignorance of Flipkart is costing me my money and mental wellness.
Please provide support as it is affecting me mentally and also economically.
I am ready to provide any information asked.
Flipkart customer support has been notified about the posted complaint.