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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 1447

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H
hiteshbansal_5x
from Gurgaon, Haryana
Sep 25, 2018
Resolved
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Resolved

Address: Gurgaon, Haryana, 122001

Hello Team,

I have ordered the "Panasonic SC-HT19GWK- 45 W BT Home Audio speaker" around one month back.
But I received Panasonic Ear phone order id "OD[protected]" instead of home audio speaker.

I raised a concern so many times about this but everytime get the same line from customer care that we will surely resolve your quary and send you a right product
but I didn't get.

At last I raised a request for money back (refund my full amount).
when the delivey boy came to take to product he denied to take the delivery and he said I want home audio speaker not this ear phone.
I explain the whole story that I got only this one not the home audio speaker but he not agreed on that and he went away.

Now again six times visit happened from delivery boy and again everytime he denied.

I already faced so much inconvenience as no response from you and I highly dissappointed being a loyal customer.

Can you plz refund my full money back as being more than one month to talking follow up.

Please find the attachment for what i order and what i received.

Thanks and Regards,
Hitesh Bansal
+1 photos
Oct 31, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 25, 2018
Updated by hiteshbansal_5x
here you will find
what I ordered and what I get from Flipkart

Verified Support
Sep 27, 2018
Flipkart Customer Care's response
We will revert on it.
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    D
    Dennise Varghese
    from Erattupetta, Kerala
    Sep 25, 2018
    Resolved
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    Resolved

    Website: Google

    The product which we bought from this online shopping app is very bad. We had purchased a mobile screen guard. When we opened the pakage the guard was completely brokened. So we had called the corior labourer but his phone is switched off. The guard is costing about rs340. The pakage is not returnable so better give back the money or change the product. Otherwise through consumer rights we will complain against you.
    Oct 27, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 26, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Sep 26, 2018
    Flipkart Customer Care's response
    Customer raised a complaint stating that the product delivered was damaged. We have interacted with the customer and raised a replacement request with the seller. The seller has confirmed the replacement has been initiated on 26 September, 2018 and will be delivered on 04 October, 2018. Hence, closing the complaint form our end.
    I forgot my password but couldn't update a new password.
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      A
      akmp anandhAN
      from Kollam, Kerala
      Sep 25, 2018
      Resolved
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      Resolved

      Address: 624619

      The size is not suit for my son pls make exchange for us i think that replacement offer in flip kart so only i booked skatting shoe for my son but it not suit for my son when the picture of the shoe in mobile is varied when i got in my hand i just totally shocked. I am satisfied with the shoe pls make exchange of son shoe. Flipkart is not delivery in my hand.
      Oct 30, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Sep 25, 2018
      Updated by akmp anandhAN
      I AM NOT SATISFIED WITH THE SHOE
      Verified Support
      Sep 26, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        A
        Ajeet Roy
        from Delhi, Delhi
        Sep 25, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110038

        Sir my flipkart account mobile no is [protected]. My last purchased was samsung j 6 smart phone. Phone get overheated on countinous use. After lodging its complain within 06 days. The technician arrived after 10 days from date of purchase. Only after checking d phone for 10 min. He mentioned no problem. But the problem comes after countinous data using for more than 15 mins.
        Oct 28, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Sep 25, 2018
        Updated by Ajeet Roy
        Today that is 25 Sep on talking to customer care they are telling that I have cross the replacement period time. But the complaint was lodged on d date of 20 Sep i.e within d time frame . So do necessary action
        Verified Support
        Sep 26, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          V
          vinod pm
          from Idukki, Kerala
          Sep 25, 2018
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          Address: 678642

          I have ordered two mobile cases in another dates. You have shipped that case for me and get the courier seevice, but I'm not receive the item and I have to request another delivery date to tell that worst courier service. Why did you give the order this type agencies. I shame on you Flipkart.
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            F
            frostarun
            from Chennai, Tamil Nadu
            Sep 25, 2018
            Resolved
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            Resolved

            Address: 600042

            Hi i purchased poco f1 last thursday on 20th. The earphone jack is not working with all headphones. I tried its own brand mi itself. It's not working. The flipkart agent rejected the replacement because his apple headphones were working. I showed defective phone in mi service center they also told to put replacement.

            The agent scammed me and not picking the phone up and now replacement rejected.

            Worst customer care now 23k is at stake for me.

            New phone purchased and it's defective still didn't replace. Thanks for teaching me a lesson.

            Please contact [protected] for details.
            Oct 1, 2018
            Complaint marked as Resolved 
            Hi i purchased poco f1 last thursday on 20th. The earphone jack is not working with all headphones. I tried its own brand mi itself. It's not working. The flipkart agent rejected the replacement because his apple headphones were working. I showed defective phone in mi service center they also told to put replacement. The agent scammed me and not picking the phone up and now replacement rejected. Worst customer care now 23k is at stake for me. Then at last we got the call and replacement is triggered. Thanks .
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Sep 26, 2018
            Updated by frostarun
            Please look on it soon as my return policy date is over by today I guess .
            Sep 27, 2018
            Updated by frostarun
            Flipkart, I haven't received any calls yet ! Please help me out ?
            Sep 28, 2018
            Updated by frostarun
            Flipkart why are you hesitating even after the Mi service center has confirmed that this phone is defective .
            Oct 01, 2018
            Updated by frostarun
            Thanks for sorting out . Replacement has been triggered for this item .
            My Orders
            OD[protected] was cancelled by flipkart without inform to me. the reason they said delivery unreachable by courier. Same address i have received plenty of items. should i know what is the reason behind.
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              M
              MD. SARAFAT ALI SHEIKH
              from Bhubaneshwar, Odisha
              Sep 25, 2018
              Resolved
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              Resolved

              I ordered one "almas cigar strong pocket attar" on[protected] at 9: 14 pm. An amount of rs. 203 was deducted from my a/c but no order confirmed. At last, i again ordered the same product by cash on delivery.

              Now, the amount of rs. 203 has not yet been returned/credited to my a/c.

              I have no objection, if the amount is adjusted with the product ordered on[protected] for cash on delivery.
              +1 photos
              Oct 27, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
              I order Asus Zenfone max pro by HDFC credit card the amount was deducted from bank account but i didn't get confirmation mail or no text on my number and also in my order history they didn't show me about my order.[[protected]@gmail.com]
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                P
                Pratyusna Pati
                from Bengaluru, Karnataka
                Sep 25, 2018
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560078
                Website: www.Flipkart.com

                My registered number in flipkart is [protected]. I have placed an order for mi note pro 5 on 23rd sept, 2018. While placing the order an amount of rs 12449 got debited from my account of bank of india, but the order was not placed. As the amount is huge and not limited to some hundreds i called up flipkart customer care. They even accepted that the money has got debited and gave us a assurance that by 25th sept 2018 9 pm i will get a resolution. I will get a call from flipkart for the same. Till now i have not received any call from flipkart, yes i did get a msg from flipkart with the tranaction id that they are trying to confirm the payment from the bank. If confirmed the order would be placed but no response after that its been 2 days already. Amazon customer care is far far better than flipkart at least they dont keep hold of any customers hard earned money and also when the amount is such a huge one.
                +2 photos
                Oct 27, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 26, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Sep 26, 2018
                Flipkart Customer Care's response
                Seller has refunded amount of Rs.14999 is done on 23 Sep 18, to your DEBIT and it will be credited within 8 business days as per standard banking procedures. Closing the case from our end.
                My order (order no OD[protected] of Mi POCO F1 was accidentaly cancelled by me I would like to know the process of restoring the same order without reordering it on the next sale.
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                  M
                  Mannusarkar
                  from Vijayawada, Andhra Pradesh
                  Sep 25, 2018
                  Resolved
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                  Resolved

                  Address: 500032
                  Website: About courier and Flipkart

                  I have ordered a shoe it should be delivered on 20/9/2018 but it came on 21/9/2018. Delivery late and then i asked to courier boy to deliver on monday. I got sms on monday that shoes will deliver but at 4 o clock i got sms saying that my shoes delivered and asking to give the feedback. I didn't receive my product. After complaint to courier guys saying they will send signature who has taken they send the acknowledgement but signature is not available simply one straight line is the signature. Not at all happy with the flipkart and with the courier guys.
                  Please check and revert back if not i will take this matter to court.

                  Thanks,
                  Manoj kumar sarkar.
                  Oct 27, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 26, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Amount is cut from my account but transaction is unsuccessful. We also contact my branch but they are say that payment is successful

                  product delivered but i didn't received the product. unhappy with the service - Comment #3219935 - Image #0
                  Jean(JG4BLB)Foncks slim women's light blue jeans
                  Order id:OD[protected]
                  Tracking ID: FMPC[protected]
                  And my number [protected]

                  product delivered but i didn't received the product. unhappy with the service - Comment #3220032 - Image #0
                  Madhumitha purkait's reply, Sep 21, 2018
                  Yellow spots in the front of jeans
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                    B
                    Bikram Dutta
                    from Kolkata, West Bengal
                    Sep 24, 2018
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700082
                    Website: www.flipkart.com

                    I have ordered dymatize whey protein rich chocolate on 20.09.18 from flipkart and material delivered on 23.0918 and today when i opened the package, the jar seal was broken for starters then to my shock material inside the jar was flour instead of protein and even i have tasted to check whether it is true and to my shock it is flour and i felt like vomiting.
                    Pls check and arrange to take back the material as i have kept it as it is and give me money back. This is horrible experience for me from flipkart as it was fassured also. I have never ever experienced such things from flipkart for my previous buying. Kindly resolve this asap.
                    Waiting for your feedback. I want my money back.
                    Best regards
                    Bikram dutta
                    [protected]
                    Oct 26, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 24, 2018
                    Updated by Bikram Dutta
                    Order I'd was
                    OD[protected]
                    Verified Support
                    Sep 25, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Sep 28, 2018
                    Updated by Bikram Dutta
                    I have made a complain on 24th sep and Flipkart representative called me on 25th Sept to know about the complain in details and after that they had given a assurance to clear this mess within 24hrs but to my dismay, 72 hrs has already been passed and there is no feedback from the company and I am stuck to that same old position.. Product is full of flour and if someone consumes it then severe medical problem is bound to happen and could result in loss of life. I have kept the thing as it is and waiting for my refund of Rs. 6064 on tomorrow and if this is not sorted by the company within 24 hrs then I will have no choice but to think on other lines and move to consumer forum/other bodies.
                    Regards
                    Bikram Dutta
                    [protected]
                    Plipkard totally fraod hai

                    dymatize elite whey protein rich chocolate - Comment #3219880 - Image #0
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                      R
                      Rinku1103
                      from Kathor, Gujarat
                      Sep 24, 2018
                      Resolved
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                      Resolved

                      My email id [protected]@gmail.com
                      Mera account invalid reason dekar block kr diya. Aur aab usme aur rs de wo bhi nhi de rhe h bol rhe h. Ki maine resell kiya h unke product hai but realty me main apne family ke liye wo product order kiye the. Shayad mene jyada order kr diye isliye flipkart walo ko lg rha h thi main resell krta hu product but flipkart wo product bole main wo product mere pass h uska proof de skta hu. Reason kuch bhi ho but flipkart apne customer ke rs nhi le skti i request to unblock my account else i want my money back.
                      Oct 29, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2018
                      Flipkart Customer Care's response
                      https://www.consumercomplaints.in/flipkart-invalid-dekar-mera-account-block-kr-diya-aur-us-account-me-rs-ke-wo-bhi-wapas-nhi-de-rhe-h-c2087643
                      Verified Support
                      Sep 25, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 07, 2018
                      Updated by Rinku1103
                      how much u take to unblock my account?
                      My register Mobile no. [protected] and currently my contact no [protected]
                      I ordered a Lakme absolute gel stylist nail color deep taupe but when got it, it was a different color!!!what is it???I attached photos of the product which ordered & which I got!!!

                      invalid dekar mera account block kr diya aur us account me rs ke wo bhi wapas nhi de rhe h - Comment #3219918 - Image #0
                      invalid dekar mera account block kr diya aur us account me rs ke wo bhi wapas nhi de rhe h - Comment #3219918 - Image #1
                      I have received msg from fraud .

                      invalid dekar mera account block kr diya aur us account me rs ke wo bhi wapas nhi de rhe h - Comment #3220027 - Image #0
                      OD[protected]
                      VintageWorld's Best 1500 Watts With Indi...
                      Seller: Vintageworld
                      ₹3, 299
                      poor qualitybody material, power chord not suitable, ceramic part of power chord end damaged there fore unable to switch on, therefore runnig performance could not under stand

                      invalid dekar mera account block kr diya aur us account me rs ke wo bhi wapas nhi de rhe h - Comment #3220202 - Image #0
                      Vivo v 11 pro mobile cancelled my order 11 sep but my payment not refund my account. 18 sep due date my payment but why Delay my refund money please immediately to refund my money to my account
                      Hi sir,

                      Please return my product which i bought from flipkart POCO F1 Mobile which is not meet, my expectation and phone also have some technical issue like sound quality and network issue not flipkart is not returning may products
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                        I
                        in5n8y
                        from Igatpuri, Maharashtra
                        Sep 24, 2018
                        Resolved
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                        Resolved

                        I brought the product mentioned above on september 15th 2018. The product claims to have 5000mah battery life but actually it doesn't seems so. The phone gets discharged very quickly and takes full day for getting charged which is contradictory to the reviews made. Either replace the product or help me to solve the issue. I hope that the authorities will look into the matter seriously.
                        Oct 27, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 25, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        My 3000 rs voucher and cash 2232 is deducted Flipkart but Oder not palace what can I do

                        asus zenfone pro max m1 4gb ram 64gb rom variant - Comment #3219916 - Image #0
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                          A
                          Aum Singh
                          from Chandigarh, Chandigarh
                          Sep 24, 2018
                          Resolved
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                          Resolved

                          Regarding order with flipkart.com [od[protected]]

                          Its about the worst customer support.. I got my payment debited twice from my account and its been 14 days approx without any proper resolution except a repeated sentence"team is looking into and will get back to earliest in 24 to 48 hrs". Its really mental trauma for me.in my mind i have done the 13th day last rite ceremony for flipkart. I will nor recommend anybody to buy anything in flash sale they do provide the above mentioned world class support to you.

                          Hoping to tweet the big guys of flipkart will help but it all in vain till date.
                          Oct 30, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          I was order of products 3 product is delivery on 23rd September 1 product is 24 September free product is not get on 22 September very bad delivery

                          payment debited twice for a phone order - Comment #3219886 - Image #0
                          Vishnu Biju's reply, Sep 23, 2018
                          Today is 23 customer ki ko call kiya Dono Ne Mere ko pucha today's wait karo customer care background service record
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                            V
                            Vijayabasker
                            from Mumbai, Maharashtra
                            Sep 24, 2018
                            Resolved
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                            Resolved

                            Address: 600056
                            Website: flipkart.com

                            I booked a VIVO V11 Pro mobile cost of 25000 on 19th September and I got Motorola Headset cost of 2499 on 20th September. Delivery boy also taken by buyback mobile. Flipkart taken 24 hours to take a compliant. Afterwards they are keep on extending the ETR. But no Use. I am called their customer care executive more than 20 times. Flipkart CE told concern team will call me but I am getting only mail that they are not able to catch me on my mobile. I even shared my alternate number and email id. But till now no response from their concern term.
                            Order Details: OD[protected] [Incident: IN[protected]]
                            I will be thankful if someone helps me to get back my mobile
                            Nov 6, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Oct 05, 2018
                            Flipkart Customer Care's response
                            Customer raised a complaint regarding wrong product received, we have interacted with the customer and confirmed that replacement product got delivered, Hence closing the case from our end.
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                              A
                              adzaali
                              from Muluppilagadu, Kerala
                              Sep 24, 2018
                              Resolved
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                              Resolved

                              Address: Kasaragod, Kerala, 671316
                              Website: www.flipkart.com

                              I ordered an intex 10000mah power bank in flipkart, but i got an used one it looks like an old one, so i returned the product in flipkart, but flipkart says they can't pick up from my pin code, previously i ordered and returned other product from flipkart there is no issue for my pin code or my place for the pickup.
                              i contacted many times to customer care, they didn't take seriousness to my issue, concerned team is not contacted me, still the old power bank that they send to me is still in my hand. they didn't find a perfect solution for this issue. i want to raise complaint against flipkart irresponsibility .
                              Oct 28, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                D
                                Dinesh_123
                                from Lucknow, Uttar Pradesh
                                Sep 24, 2018
                                Resolved
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                                Resolved

                                I purchased a vu official android 140cm (55 inch) ultra hd (4k) led smart tv vide order no. Od[protected] from flipkart against the exchange of my 47" lg led tv for 15k and they delivered me an used and faulty tv which i used for 7-8 days and when i realised the problem in tv i raised a replacement request and they delivered a new tv this time but my problem starts here as i found that the serial no. Of the tv on invoice is different from the serial no. Sticker on the back of the tv. I raised this issue with flipkart and they advised me to contact the manufacturer to provide correct invoice. When i contacted the manufacturer i. E. Vu for this purpose they informed that only the seller can provide correct invoice because he is the person who has taken money against the sale of the product which i think is a correct point. When i told this to flipkart they say that they can not provide me the correct invoice and i need to return the product for refund.in between the cost of the tv has been increased by 5k. I want flipkart to solve this matter as the problem arise due to their mistake and why do i suffer and bear loss for flipkart's mistake?
                                Oct 27, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 25, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  P
                                  pari@13
                                  from Hyderabad, Telangana
                                  Sep 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: 755019

                                  I had booked an Aquafresh blue and white on FLIPKART Order No. OD[protected], and got delivered the same on 14.08.2018. There was an adopter porblem in the machine so I applied for the return and replacement on 16.08.2018. The item was repleced on 15.09.2018 but in replacement they sent an empty box of Aquashift without anything inside the box e.g. RO, Adopter, Filter etc.
                                  I complained to FLIPKART several times regarding this. They used to note
                                  my complaint and next day cancelled my complaint without taking any action. so please do the favour for me in this matter.
                                  +3 photos
                                  Nov 1, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 26, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 30, 2018
                                  Flipkart Customer Care's response
                                  Spoke to customer on [protected], informed customer as per FRM update return will be taken for refund don't expect. Provided the TAT for refund, hence customer agreed closing the case.
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                                    N
                                    nagamlan
                                    from Hailakandi, Assam
                                    Sep 24, 2018
                                    Resolved
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                                    Resolved

                                    I ordered one puma shoe and received it on 17th sep. 2018. On 20 th sep. I tired to return it but it was denied due to no price tag was there on the shoe.

                                    However, i did not receive it with any price tag. I have the invoice
                                    Then i talked to one of their senior guy on 20th sep. He talked to me and his team for 1 hr and assured me the shoe will be picked up

                                    After calling them several times they just kept me assuring that the shoe will be returned and the support team will contact me. But suddenly today (24th sep.) they are saying it cannot be returned

                                    The shoes are in perfect condition and never used.
                                    Oct 27, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 25, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    I did not get any solution from Flipkart side. They are asking for evidence that while opening the box tag was missing, which I don't have. But when I asked for evidence from their side they are just saying it is Flipkart assured so there cannot be any error from their side.

                                    Now I asked them after all the security checks the flights still get hijacked. So how it is possible that there cannot be any human error while packing millions of boxes. They don't have any answer to that. Moreover the senior guy who assured me of the return, they are not accepting that. One guy told me that he will pull out the conversation but still did not get back to me.
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                                      S
                                      shrirh
                                      from Bengaluru, Karnataka
                                      Sep 24, 2018
                                      Resolved
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                                      Resolved

                                      I have ordered for redme note 5 pro just now payment is done through credit card emi payment i have got the message from saying amount has deducted from card but there is confirmation from flipkart no listing of my order in the order tab and customer service center is not picking up the call they are like cheating me. Please refund the money you deducted. There is no order listed in my order tab and not even a confirmation mail and sms from you guys.
                                      Oct 28, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 25, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        V
                                        Vishwanath Kadam
                                        from Bengaluru, Karnataka
                                        Sep 24, 2018
                                        Resolved
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                                        Resolved

                                        Hi Flipkart,

                                        I have ordered OPPO F9Pro Sunrise Red on 18 sept 2018, and expected delivery date is on 22th Sept 2018 but still i didn't received.

                                        Order I'd =OD[protected]

                                        I am constantly calling and messaging everyday to customer support but all customer support agents are giving false promises, everyday same solution wait for 24hrs or two days
                                        I paid 23990/ by debit card
                                        +1 photos
                                        Oct 31, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 26, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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