Flipkart Complaints & Reviews

Hello
This is to inform you
We being an loyal flipcart customer are highly disappointed with your exchange service.
We have attached all the proof regarding exchange phone
Being an advocate we have also gone through all terms & conditions for exchange offers.
Our device are in full working condition as well as satisfies all your needful terms and conditions,
But due to some fake reasons your executive did not exchanged our cellphones
We are more than 8 to 10 people in our group who faced same problem
Hope you guys be responsible & provide proper solution on these matter.
Or else we will have to take these matter with all proff bill, terms, cellphones, etc to social media & through legal departments
Very poor service
Highly disappointing
Hope for prompt and positive reply.

Thank you

Hello,

I have placed a order for a smart watch huami amazfit, order date 12/10/18. But i haven't received the order up till now.
After having telephonic discussion with the back end team of flipkart got to know my order is misrouted and product is return back to seller.

How this magic has happened let me know?
Why the order is misrouted, did i mentioned address of any other planet?

As per suggestions by support team of flipkart, i need cancel the order and reorder it, but since the product no more in stock, how can i re-order it?

Due to technical problem or co-ordination, why do i suffer.

I have been shopping since many years from flipkart because of best quality of services, and this thing has happened with for the first time.

Kindly note my complaint and provide me resolution asap.

Regards
Nadimkhan

I had ordered 2 carpets and i received a single blanket in a pack where as on top of the pack it was maintained 2 carpets its a fraud by flipkart first of all they gave me a single product with a bill of 2 products and that single product was also a wrong product and when i asked for cancellation they accept the blanket and returned me money of single carpet where is my money of other carpet

Hi

I am naveen kumar sharma, sbi account holder in your bank acc no:[protected]. On 5th oct i purchased a apple charger of rs 1599 through internet banking. First time my money is debit from my account transaction id[protected]igaemqokx2), but order is not placed. As discussed with merchent or flipkart they told me that vendor didn't received money, please contact to your bank. I contact to my bank they registered my complaint ticket no :[protected]. They told me that they discussed with merchant and money is successfully transferred to merchant account. Today also i discussed with merchant they told me they didn't received any money of this transaction id. Please look into this matter. Please refund my amount as soon as possible.

Note - same amount rs1599 was done on same day with transaction id (Pzt[protected]vj2yk01igaemrzer9). Which was successfully done and order is placed.

I am attaching my bank detail and sbi complaint reply.

Account no : [protected]
Transaction id[protected]igaemqokx2)
Phonen no:[protected]

I had ordered a lenovo k8 note and a srt back cover on 10 october 2018 of total amount 8393/- of which 1000 i paid through gift voucher and remaining 7393 through my debit card but the order was not successful even the amount was debited from my account. Now as per flipkart customer care the amount was refunded on 11 october and the amount will be credited after 8 days in my debit card but till date i have not received the 7393 amount in my account.

I have purchased my items on flipkart and my account is running normally and my 400 -500 rs was on my flipkart wallet and everything was fine.
Less returns less complains. Every thing was just ok but suddenly yesterday i checked my account its showing blocked without any reason
Then i contacted flipkart and they said they do not have any reason
Flipkart is working very arbitrarily. They are closing accounts without reasons and without information please help me i was the plus member of flipkart and i have money in my flipkart wallet

Hi,
I have purchased mobile on 11 october 2018. As per status update my order received to nearest hub i. E warje hub pune on 14 october 2018.
After i called several times but still order not delivered.
Everyday flipkart updates as product out for delivery but delivery and mark it as failed as wishmaster didn't reach my address.
Everyday i calls flipkart but they just gives me date as my order is escalated and will be delivered by 20 october 2018.
On 19 october 2018 again i have called them and got surprised that now flipkart saying wait till 23 october 2018.
I have asked them for cancellation but everytime they says it is system issues and that's why they can't my order.
Moreover they says that once wishmaster is at your doorstep then deny the delivery and it will be cancelled.
But till i didn't got call from wishmaster and noone came for delivery also at my shipping address.

Flipkart is doing it this unethical business and not delivering the product.

Please extend this to as many as possible and let the truth get highlighted.

My order id order id:od[protected] ordered combo kit off ads company i received an expired product look out the issue and check the products before sending to the customer, they are lot of people who will not check before use. Resolve the issue asap. And take a necessary action on this and also mascarra in this combo kit dont have any expiry date.

On 13th of October i received the realme 2 pro i ordered and since day one i have been facing problem with the Battery of the phone, the phone gets from 100% battery to 0% in almost 6-7 hours with minimum usage and to top it up the battery even draines while the phone is turned off. I have complained thrice but they keep rejecting my request.

I have created my account and made a first order as i purchased a mobile for my self and next time i ordered same mobile for my brother they cancelled my order so i called customer care to know the reason of cancellation and next day flipkart deactivated my account. Then i send mails to flipkart they replied u are reselling the mobiles that is why we closed your account.
I have purchased just one product with my account and i am reselling it what the hell. Flipkart is doing nonscence and doing what they want without care of any government. So please help me. That was my personal no. Please help me to open my account

I had ordered "nike retaliation tr 2 training & gym shoes for men" from flipkart by the seller retailnet but the company has automatically canceled my order and also payment has been deducted. I asked the customer care, they told me to book the shoes again but now the price has been increased more than inr 2000 from existing price.
Flipkart is bluffing customers by showing additional discounts during the sale, which they are unable to fulfill so they cancel the orders. Please resolve the issue as i want to buy the shoes at the existing price.
Order no. Od[protected].

I have purchased so many products from flipkart. Recently in big billion days i have ordered so many things due to hdfc card offer in big billion days. And i purchased an i pad one day i called flipkart to know my ipad order status and next day flipkart blocked my account with no reason. I contacted the customer care and senior of flipkart and ask for the reason but they said they do not have any reason so please help me i have lots of old data. Please help me.

Hi sir my name is toton khan

My phone number is [protected]
And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I ordered a laptop acer swift 3 sf315-52g on 10th october during the big billion day sale (@ 44990 inr). The estimated delivery was on 16th october 2018 but it has not been delivered yet. When i called the customer support, they say it has been damaged during shipping and now you have to reorder it. The price of the laptop is 64990 inr now, which is 20000 rs greater than at which i ordered it. If there is stock, why can't flipkart replace the damaged product. They don't even tell me the sellers/retailers name so i can file a complaint in consumer forum.

I ordered titan watch having order no as od[protected] i got bad quality item so i want to return, inspite of raising return they cancelled return request and closing flipkart a/c i dont know why this cmpny are still running they should be closed what about return policy i spent 21225 but its waste its seems i have been cheated by them i dont know what to do now only 5days are over still my phone is eligible for return

I ordered 2 products on big billion days deal, one should have been delivered by 17th oct 2018 but still didn't receive. I called twice to ecomexpress delivery customer executive they told it will be delivered within 24 hrs i waited for 3 days but still didn't receive. Later i called to flipkart they are still saying it will take 2 more working days but still not sure will be delivered it not. Another product is still not even packed for delivery. This is my worst experience with flipkart. Not sure in future i'll buy anything from flipkart or not.. Very annoying.

The day (02.10.2018 time 2.15 pm to 2.45pm) from my a/c no. Xxxxxxxx262 of smt. R. Saraswathi, the following fraudulent transactions to your a/c pos payust[protected] at flipkart. I request you to stop the transaction and get back amount at the earliest.

Sbixx[protected], 833.00

Sbixx[protected], 843.00

Sbixx[protected], 843.00

Sbixx[protected], 843.00

Sbixx[protected], 843.00

Please help sir / madam

I had ordered pocophone f1 from flipkarts big billion days sale. Flipkart delivered me honor 7a on sunday. First time i raised the replacement request it was cancelled from the sellers end. Numerous calls to the customer helpline, they ask me same question again and again and apologizes. That's it. I raised the return request 2 days ago. Now it has been more than 5 days, there has been no update. I spent rs. 21600 and got a mobile phone worth rs. 8999. Now they are not returning my mobile and taking longer time to process my return. No confirmations only false hopes given. I tweeted too but they don't seem to do anything about it. I just want the product i ordered or the full refund in my bank account.

10 oct: asus zenfone max pro m1 ordered (With xiaomi redmi note 3 exchange): od[protected]

12th oct: came for delivery but denied as he told some body from lower side is not proper shape but there is no issue in actual.
Then i called flipkart on 12th oct and complaint about it

13th oct: flipkart asked for clear pics, i sent 8 clear pics of all sides and imei number on same day. Either flipkart should have
Denied this exchange at this point of time only

14th oct: mail came for flipkart around 11.13am for approval of exchange and written that new phone will be deliver and old will be picked.
But no one coming to delivery new phone and pick old phone.

After that i called with flipkart 5-6 times on next four days, they all assured that phone will be delivered and old phone will be picked but no one coming for delivering till today 19th oct.

Delivery hub person name: ashok ([protected]). His email id is: [protected]@flipkart.com

मेने फ्लिपकार्ट से बाय विथ एक्सचेंज ऑफर के तहत १ मोबाइल का १४oct २०१८ को आर्डर दिया जिसका आर्डर id, id od[protected] है..
फ्लिपकार्ट द्वारा अगले दिन १५ oct २०१८ को आर्डर डिलीवर करना सुनिश्चित किया, डिलीवरी के समय मेरा एक्सचेंज वाला मोबाइल फ्लिपकार्ट की शर्त के अनुसार ठीक नहीं था, क्युकी उस पर स्क्रेच थे, डिलीवरी बाय ने उसे देने से मना कर दिया।
मेने डिलीवरी बाय को इसके बदले में कैश अमाउंट देने की पेशकश की जैसा की आर्डर देते समय तय था की यदि मेरा मोबाइल उनके अनुसार एक्सचेंज की पात्रता पूरी नहीं कर पाता है तो भी कस्टमर केश अमाउंट देकर आर्डर प्राप्त कर सकता है, परन्तु डिलीवरी बाय ने ऐसी किसी भी जानकारी का होने का मना कर दिया और मुझे आर्डर की डिलीवरी नहीं दी.

मेने इस बाबद कई बार कस्टमर केयर वालो से बात की तो उनका कहना था की मेरा आर्डर १९ oct तक डिलीवर करवा दिया जाएगा, अब 19 oct २०१८ को शाम को कस्टमर केयर वालो का कॉल आ रहा की ये प्रोडक्ट एक्सचेंज ऑफर के तहत नहीं है और वो उसे डिलीवर नहीं करवा सकते और मुझ पर दबाव बनाया जा रहा है की आप अपना आर्डर केंसल कर दे अन्यथा कोरियर द्वारा इसे अन-डिलिवर्ड मानकर केंसल कर दिया जाएगा।

अब प्रश्न यह है की यदि इस प्रकार की कोई स्कीम थी ही नहीं तो फ्लिपकार्ट द्वारा इसका इतना जोर-शोर से प्रचार क्यों किया जाता है,

अगर इस प्रकार की स्कीम थी ही नहीं तो आर्डर देते समय यह क्लीयर करना था, फ्लिपकार्ट ने मार्किट में आर्डर नंबर बढ़ाने के लिए जबरजस्ती आर्डर ले लिए ताकि शेयर-धारको और कस्टमरों तक ज्यादा पेंठ बनाई जा सके,

अगर इस प्रोडक्ट पर कोई स्कीम थी ही नहीं तो फ्लिपकार्ट को यह सुनिश्चित करने में ५ दिन का समय क्यों लगा, यह बात तो कस्टमर केयर वाले जिस दिन मेने शिकायत की तो उसी दिन बता देना था या अगले दिन बता सकते थे.

१ आम आदमी बहुत ही सोच समझकर और अपने बजट के अनुसार वार-त्यौहार पर अपनों को खुश करने के लिए खरीददारी करता है, मेने भी नवरात्री के पावन पर्व पर अपने किसी खास के लिए यह मोबाइल आर्डर किया था, अब मेरे लिए यह पूरा त्यौहार ही फीका हुआ, क्युकी मेरा पैसा तो अकाउंट से काट लिया गया, अब वो जब आएगा तब आएगा, अभी तो में बहुत ही निराश हु.

फ्लिपकार्ट का कोई एग्जीक्यूटिव इस सम्बन्ध में सॉरी बोलकर अपना पल्ला झाड़ लेगा लेकिन मेरी उस आत्मभावना का क्या होगा जो मेने बड़ी उम्मीद के साथ फ्लिपकार्ट पर भरोशा व्यक्त किया था, आम आदमी हु बस फ्लिपकार्ट के उच्च अधीनस्थ तक अगर हो सके तो बात पहुंचना चाहता हु, ऐसा मत करिये किसी के साथ, अगर कोई आप पर भरोशा व्यक्त करता है तो आपको कोई हक़ नहीं की आपका उसका भरोशा तोड़े।
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