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Updated: May 11, 2026
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P
Padmini Maddur
from Chennai, Tamil Nadu
Sep 14, 2018
Resolved
Report
Copy
Resolved

Address: Hyderabad, Telangana, 500072
Website: Flipcart

I ordered product on aug 2018. But still i didn't get the product.

I got damaged product, when i raised a complaint they are saying we create a new request after 2 days they are cancelling the product. Even they are not giving proper response they are simply cut the call.

Every time i need to call them and need to get the status but they are not providing the solution.
Oct 16, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    M
    miny mole ad
    from Bhopal, Madhya Pradesh
    Sep 14, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: Bhopal, Madhya Pradesh, 462038

    Sir,
    Kindly solve the problem. Four five times return and refund complaint to flipkart till now no action has taken. Kindly do the needful action at the earliest.

    Encl:-

    Explore plus

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    Od[protected]
    Delivery address
    Miny mole ad
    D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
    Phone[protected]
    More actions
    Invoice

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    Your request for return is being processed
    Thu, 16th aug 8:18 pm
    ₹7, 436
    ?
    Need help?
    Delivered on thu, aug 16th '18
    Replacementcompleted
    We have completed your request for replacement.
    Technician visit servicecompletedjeevesby vendor
    Completed on sat, 18th aug
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

    Replacement
    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    Technician visit
    Return approved
    Pickup
    Refund
    Expected by mon, sep 17th
    ₹7, 436
    ?
    Need help?
    Delivered on thu, sep 13th '18 to your family nitin mathew
    Refundrequested
    We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
    Refundrejected
    We're sorry. We are unable to process your refund request.
    Refundrejected
    We're sorry. We are unable to process your refund request.
    Technician visit servicecancelledjeevesby vendor
    Cancelled on tue, sep 11th '18
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Technician visit servicecompletedjeevesby vendor
    Completed on thu, 13th sep
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Technician visit servicein progressjeevesby vendor
    Expected by mon, 17th sep
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Total₹7, 436
    ?
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
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    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
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    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    My accountmy orders

    Od[protected]

    Need help

    Track

    Springtek bonnel 6 inch double bonnell s...
    Color: whitesize: double
    Seller: omnitechretail
    ₹7, 436
    Returned
    Your item has been returned
    Technician visit service
    Expected by sun, aug 19th '18
    Refund status
    View details
    Refund to: original payment mode
    ₹7, 436
    Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
    Replacement status
    View details

    Replacement
    Springtek bonnel 6 inch double bonnell s...
    Color: whitesize: double
    Seller: omnitechretail
    Return id:[protected]
    Completed
    ₹7, 436
    Return requested
    Your request for return is being processed on sun, sep 9th '18
    Ordered on sun, jul 29th '18
    Order total ₹7, 436

    Od[protected]

    Need help

    Track

    Auto villa electric gel pad electrical 2...
    Color: multicolor
    Seller: autovilla
    ₹344
    Delivered on wed, nov 8th '17
    Your item has been delivered
    Ordered on wed, nov 1st '17
    Order total ₹344

    Od[protected]

    Need help

    Track

    Auto villa electric gel pad electrical 2...
    Color: multicolor
    Seller: autovilla
    ₹344
    Delivered on sat, oct 28th '17
    Your item has been delivered
    Ordered on sun, oct 22nd '17
    Order total ₹344

    Od[protected]

    Need help

    Track

    Cortina polyester brown solid eyelet win...
    Color: brown
    Seller: retailnet
    ₹329
    Offers: 1
    Delivered on sat, oct 7th '17
    Your item has been delivered
    Ordered on sun, sep 24th '17
    Order total ₹329

    Od[protected]

    Need help

    Track

    Zabme georgette embroidered semi-stitche...
    Color: blue, white
    Seller: rudra1
    ₹654
    Delivered on tue, dec 29th '15
    Your item has been delivered
    Ordered on thu, dec 24th '15
    Order total ₹654
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
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    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    Home
    My orders
    Od[protected]
    Return
    We are processing your refund request
    Your return id is :[protected]
    Your pick up is approvedand will happen on monday, 17th september 2018
    Pick up address:
    Miny mole ad
    D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
    Refund request details
    Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
    Item details

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: white
    Size: double
    Quantity: 1
    Reason for return: item quality issues
    Reason details: used product received
    Comments: item is not used kindly my amount refund at the earliest
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
    Facebooktwitteryoutubegoogle plus
    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    Home
    My orders
    Od[protected]
    Return
    We are processing your refund request
    Your return id is :[protected]
    Your pick up is approvedand will happen on monday, 17th september 2018
    Pick up address:
    Miny mole ad
    D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
    Refund request details
    Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
    Item details

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: white
    Size: double
    Quantity: 1
    Reason for return: item quality issues
    Reason details: used product received
    Comments: item is not used kindly my amount refund at the earliest
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
    Facebooktwitteryoutubegoogle plus
    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    Home
    My account
    My orders
    Od[protected]
    Delivery address
    Miny mole ad
    D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
    Phone[protected]
    More actions
    Invoice

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    ₹7, 436
    ?
    Need help?
    Delivered on thu, aug 16th '18
    Replacementcompleted
    We have completed your request for replacement.
    Technician visit servicecompletedjeevesby vendor
    Completed on sat, 18th aug
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

    Replacement
    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    Technician visit
    Return approved
    Pickup
    Refund
    Expected by fri, sep 14th
    ₹7, 436
    ?
    Need help?
    Delivered on tue, sep 11th '18 to your family nitin mathew
    Refundrequested
    We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
    Refundrejected
    We're sorry. We are unable to process your refund request.
    Technician visit servicecancelledjeevesby vendor
    Cancelled on tue, sep 11th '18
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Technician visit servicein progressjeevesby vendor
    Expected by fri, 14th sep
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Total₹7, 436
    ?
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
    Facebooktwitteryoutubegoogle plus
    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Oct 17, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Sep 15, 2018
    Updated by miny mole ad
    Order id: od[protected]

    I ordered for a springtek bonnel 6 inch double bonnel spring mattress vide order id od[protected]. But on arrival it was discovered that mattress was not of that size and was having scratches.
    I registered a complaint regarding it and requested to cancel the order. The person whom i spoke to, told me that money will not be refunded, rather they will replace the mattress. Again on delivery it was found that mattress was not of the size which was ordered. It was a used one and pressed one.

    Now after two failures, i would request you to kindly cancel my order and refund the money at the earliest. Please help me

    Encl:-

    All activity in flipkart please help me
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    My accountmy orders

    Od[protected]

    Need help

    Track

    Springtek bonnel 6 inch double bonnell s...
    Color: whitesize: double
    Seller: omnitechretail
    ₹7, 436
    Returned
    Your item has been returned
    Technician visit service
    Expected by sun, aug 19th '18
    Refund status
    View details
    Refund to: original payment mode
    ₹7, 436
    Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
    Replacement status
    View details

    Replacement
    Springtek bonnel 6 inch double bonnell s...
    Color: whitesize: double
    Seller: omnitechretail
    Return id:[protected]
    Completed
    ₹7, 436
    Return requested
    Your request for return is being processed on sun, sep 9th '18
    Ordered on sun, jul 29th '18
    Order total ₹7, 436

    Od[protected]

    Need help

    Track

    Auto villa electric gel pad electrical 2...
    Color: multicolor
    Seller: autovilla
    ₹344
    Delivered on wed, nov 8th '17
    Your item has been delivered
    Ordered on wed, nov 1st '17
    Order total ₹344

    Od[protected]

    Need help

    Track

    Auto villa electric gel pad electrical 2...
    Color: multicolor
    Seller: autovilla
    ₹344
    Delivered on sat, oct 28th '17
    Your item has been delivered
    Ordered on sun, oct 22nd '17
    Order total ₹344

    Od[protected]

    Need help

    Track

    Cortina polyester brown solid eyelet win...
    Color: brown
    Seller: retailnet
    ₹329
    Offers: 1
    Delivered on sat, oct 7th '17
    Your item has been delivered
    Ordered on sun, sep 24th '17
    Order total ₹329

    Od[protected]

    Need help

    Track

    Zabme georgette embroidered semi-stitche...
    Color: blue, white
    Seller: rudra1
    ₹654
    Delivered on tue, dec 29th '15
    Your item has been delivered
    Ordered on thu, dec 24th '15
    Order total ₹654
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
    Facebooktwitteryoutubegoogle plus
    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    Home
    My account
    My orders
    Od[protected]
    Delivery address
    Miny mole ad
    D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
    Phone[protected]
    More actions
    Invoice

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    Your request for return is being processed
    Thu, 16th aug 8:18 pm
    ₹7, 436
    ?
    Need help?
    Delivered on thu, aug 16th '18
    Replacementcompleted
    We have completed your request for replacement.
    Technician visit servicecompletedjeevesby vendor
    Completed on sat, 18th aug
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

    Replacement
    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    Technician visit
    Return approved
    Pickup
    Refund
    Expected by mon, sep 17th
    ₹7, 436
    ?
    Need help?
    Delivered on thu, sep 13th '18 to your family nitin mathew
    Refundrequested
    We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
    Refundrejected
    We're sorry. We are unable to process your refund request.
    Refundrejected
    We're sorry. We are unable to process your refund request.
    Technician visit servicecancelledjeevesby vendor
    Cancelled on tue, sep 11th '18
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Technician visit servicecompletedjeevesby vendor
    Completed on thu, 13th sep
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Technician visit servicein progressjeevesby vendor
    Expected by mon, 17th sep
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Total₹7, 436
    ?
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
    Facebooktwitteryoutubegoogle plus
    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    My accountmy orders

    Od[protected]

    Need help

    Track

    Springtek bonnel 6 inch double bonnell s...
    Color: whitesize: double
    Seller: omnitechretail
    ₹7, 436
    Returned
    Your item has been returned
    Technician visit service
    Expected by sun, aug 19th '18
    Refund status
    View details
    Refund to: original payment mode
    ₹7, 436
    Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
    Replacement status
    View details

    Replacement
    Springtek bonnel 6 inch double bonnell s...
    Color: whitesize: double
    Seller: omnitechretail
    Return id:[protected]
    Completed
    ₹7, 436
    Return requested
    Your request for return is being processed on sun, sep 9th '18
    Ordered on sun, jul 29th '18
    Order total ₹7, 436

    Od[protected]

    Need help

    Track

    Auto villa electric gel pad electrical 2...
    Color: multicolor
    Seller: autovilla
    ₹344
    Delivered on wed, nov 8th '17
    Your item has been delivered
    Ordered on wed, nov 1st '17
    Order total ₹344

    Od[protected]

    Need help

    Track

    Auto villa electric gel pad electrical 2...
    Color: multicolor
    Seller: autovilla
    ₹344
    Delivered on sat, oct 28th '17
    Your item has been delivered
    Ordered on sun, oct 22nd '17
    Order total ₹344

    Od[protected]

    Need help

    Track

    Cortina polyester brown solid eyelet win...
    Color: brown
    Seller: retailnet
    ₹329
    Offers: 1
    Delivered on sat, oct 7th '17
    Your item has been delivered
    Ordered on sun, sep 24th '17
    Order total ₹329

    Od[protected]

    Need help

    Track

    Zabme georgette embroidered semi-stitche...
    Color: blue, white
    Seller: rudra1
    ₹654
    Delivered on tue, dec 29th '15
    Your item has been delivered
    Ordered on thu, dec 24th '15
    Order total ₹654
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
    Facebooktwitteryoutubegoogle plus
    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
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    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
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    Od[protected]
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    We are processing your refund request
    Your return id is :[protected]
    Your pick up is approvedand will happen on monday, 17th september 2018
    Pick up address:
    Miny mole ad
    D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
    Refund request details
    Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
    Item details

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: white
    Size: double
    Quantity: 1
    Reason for return: item quality issues
    Reason details: used product received
    Comments: item is not used kindly my amount refund at the earliest
    About
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    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    Home
    My orders
    Od[protected]
    Return
    We are processing your refund request
    Your return id is :[protected]
    Your pick up is approvedand will happen on monday, 17th september 2018
    Pick up address:
    Miny mole ad
    D-20 bmhrc campus, madhya pradesh, bhopal, madhya pradesh - 462038
    Refund request details
    Refund will be transferred to your original payment mode within 7 business days after pick up is completed.
    Item details

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: white
    Size: double
    Quantity: 1
    Reason for return: item quality issues
    Reason details: used product received
    Comments: item is not used kindly my amount refund at the earliest
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
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    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.
    Explore plus

    • electronics
    • tvs & appliances
    • men
    • women
    • baby & kids
    • home & furniture
    • sports, books & more
    • offer zone
    Home
    My account
    My orders
    Od[protected]
    Delivery address
    Miny mole ad
    D-20 bmhrc campus madhya pradesh, bhopal - 462038, madhya pradesh
    Phone[protected]
    More actions
    Invoice

    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    ₹7, 436
    ?
    Need help?
    Delivered on thu, aug 16th '18
    Replacementcompleted
    We have completed your request for replacement.
    Technician visit servicecompletedjeevesby vendor
    Completed on sat, 18th aug
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

    Replacement
    Springtek bonnel 6 inch double bonnell spring mattress
    Color: whitesize: double
    Return
    Technician visit
    Return approved
    Pickup
    Refund
    Expected by fri, sep 14th
    ₹7, 436
    ?
    Need help?
    Delivered on tue, sep 11th '18 to your family nitin mathew
    Refundrequested
    We're processing your refund request. Watch this section for updates. Refund will be transferred to your original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
    Refundrejected
    We're sorry. We are unable to process your refund request.
    Technician visit servicecancelledjeevesby vendor
    Cancelled on tue, sep 11th '18
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Technician visit servicein progressjeevesby vendor
    Expected by fri, 14th sep
    Our technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
    Total₹7, 436
    ?
    About
    Contact usabout uscareersflipkart storiespress
    Help
    Paymentsshippingcancellation & returnsfaqreport infringement
    Policy
    Return policyterms o[censored]sesecurityprivacysitemapepr compliance
    Social
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    Mail us:
    Flipkart internet pvt ltd block b (Begonia),
    Ground floor, embassy tech village,
    Outer ring road, devarabeesanahalli village,
    Varthur hobli, bengaluru east taluk,
    Bengaluru district,
    Karnataka, india, 560103.
    Registered office address:
    Flipkart internet private limited,
    Vaishnavi summit, ground floor, 7th main,
    80 feet road, 3rd block,
    Koramangala,
    Bengaluru - 560034
    India
    Cin : u51109ka2012ptc066107
    Telephone:[protected]
    Sell on flipkart
    Advertise
    Gift cards
    Help center
    ©[protected] flipkart.com.

    Miny mole ad
    Verified Support
    Sep 16, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Anuragpandey654321
      from Imphal, Manipur
      Sep 14, 2018
      Resolved
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      Resolved

      Address: Sikar, Rajasthan, 829122
      Website: Flipkart.com

      I have ordered indulekha hair oil 2 pieces of 100 ml... But i have received the 1 piece inside the courier box... And bill i have paid for both is 458 rupees... Invoice that i received is also for 2 pieces. All helpline no are closed and through mail they are not responding... Since yesterday i am trying to contact but flipkart is not responding,. I got a auto generated mail that we will contact in 24 hours but no response yet
      Oct 20, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 16, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 19, 2018
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you on your registered number but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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        S
        Shoaib laskar
        from Guwahati, Assam
        Sep 14, 2018
        Resolved
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        Resolved

        I ordered for bed head tigi hard head hair spray but then i found it damaged. Moreover it leaked and it is almost empty now. What should i do? I can not even return it as it does not have return policy. I have already paid for the product and now i am waiting for my problem to be solved. I have also attached an image for your convenience. I have always relied on flipkart and done most of the purchases from it so i don't want to disappoint myself now. Please help me with my issue or at least help me replace it with the same product.
        Oct 17, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 16, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Sep 16, 2018
        Flipkart Customer Care's response
        Spoke to cx

        Apologize to cx as received damaged product

        Informed about RVP TAT for the replacement product and packaging manner.

        Cx agreed n closing the case.
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          D
          Dona Chakraborty
          from Port Blair, Andaman and Nicobar Islands
          Sep 14, 2018
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700032

          Dear sir/ madam

          I placed an order for redmi note 5 pro black, 64gb, with order id od[protected] amounting to rs.13599 on 11th august 2018 and it was confirmed by e-mail and sms alert from flipkart. On 13th august 2018, it was informed by flipkart that the ordered item was “out for delivery” and it would be delivered before 7pm on that day (Pin was also provided). However, till 26th august 2018, the ordered item was not delivered and several reasons were furnished by flipkart like “our courier partner has confirmed that the delivery of redmi note 5 pro (Blac... With order id od[protected] was not accepted”; and which is absolutely not true.in reply, i wrote to flipkart on 26th august 2018 that i did not refuse the item and your courier partner’s information was wrong. Again, on 30th august 2018 i wrote that no one came to my addresstosupplytheordered item and also to pickup the exchange material and requested flipkart to supply the item with no further delay. Then suddenly flipkart wrote on 31st august 2018 that the order was “cancelled by the seller as the exchange product did not meet the exchange related guidelines as confirmed by the wishmaster”.
          Now, from the above information it is quite evident that the statements and claims made by flipkart on several occasions (For the order id od[protected] for redmi note 5 pro black, 64gb) till 26th august 2018 and after that are totally contradictory and not at all convincing. I was waiting for the redmi note 5 pro black, 64gb from 13th august 2018 (Expected delivery date as informed by flipkart) till 31st august 2018 and in the meantime i lost many other nice offers from other companies during the independence day time as it was confirmed by flipkart that the order would be supplied much before the independence day. Now, flipkart is denying to honor the deal for the order id od[protected] with a plea that “exchange product did not meet the exchange related guidelines” which is absolutely wrong and unfair and does not suit for the reputation of flipkart. I have procured so many items from flipkart in the past but never faced such a situation and i always cherished a very high respect for flipkart. This sudden cancellation of the order on a ridiculous reason like “exchange product did not meet the exchange related guidelines” after a long assurance of the delivery of the item before a specific date are definitely andin the meantime furnishing a very silly reason that the courier partner informed regarding the cancellation of the order clearly establish the fact thatflipkart intentionally cancelled the order adopting unfair business practice. Consequently, i lost many other nice offers from other companies during the independence day time.

          In view of the above, i would like to request flipkart to honor the deal for the order id od[protected] dated 11th august 2018 of rs.13599 to supply one redmi note 5 pro black, 64gbin exchange of one samsung smartphone (Imei number [protected]) with (Rs 1500 off). Please inform me your decision in writing within a week of this communication, otherwise i will have no other option but to knock the door of the consumer forum.

          Sincerely yours’

          Pankaj ckakraborty
          Adress:electrical engineering department
          Jadavpur university
          Kolkata – 700 032
          West bengal
          India
          Mob. No. [protected]
          Email - pankaj. [protected]@gmail.com
          Oct 24, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 16, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            Adi annepu
            from Vijayawada, Andhra Pradesh
            Sep 14, 2018
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            Address: Srikakulam, Andhra Pradesh
            Website: mercomplaints.in

            Sir, I ordered the above mentioned book. I chosen cash on delivery . But I paid money online through net banking. There were no confirmation messages yet. I want to know whether the payment was accepted or not. In case not accepted, please refund money to my account . I will pay through cash on delivery.
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              A
              Adityatiwari98
              from Pune, Maharashtra
              Sep 14, 2018
              Resolved
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              Resolved

              I have received the product larger in size so i asked for return, but it's been 10 days that they have not yet picked up the product. Whenever i contact customer care they ask me to wait it will be picked up by 7 pm. It continues in loop from 10 days. It's more like torture to me. Daily i wait for pick up boy to come.
              Oct 21, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 16, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Sep 16, 2018
              Flipkart Customer Care's response
              Customer raised a complaint regarding the pick up of the product. We have interacted with the customer and ensured that the pick up is completed. The courier service provider has confirmed the pick up has been completed on 15th September 2018. Hence, closing the complaint from our end.
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                S
                Sushmita datta
                from Khawhai, Mizoram
                Sep 14, 2018
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                Address: 781011
                Website: Flipkart

                Hi I want to return my product pro emergency solar light with my money back of RS 502 on cash on delivery and clovia bra size 32 b ordered received 32 c size worth 208 rupees i also have messenged them in their return policy category but they are avoiding it and not responding me kindly help me out
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                  A
                  Aftermath
                  Sep 14, 2018
                  Resolved
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                  Resolved

                  Address: Dharwad, Karnataka, 580008

                  Hello.

                  My name is Vinayak N. Im from Dharwad, Karnataka.

                  My concern is that someone keeps ordering MOBILE(Vivo V7) from Flipkart on
                  behalf of me. What Im trying to tell is someone is misusing my address to
                  order. Its been 4 times in this month now that Delivery guys keep
                  coming to my house to give the order made on behalf of me.

                  Please help because Im so tired of telling to Customer Care that
                  someone is misusing my address. Also I dont have the Number of the
                  person who is Misusing My address. When the delivery guy comes again Ill
                  take the number and forward it here.

                  Thanks
                  Regards
                  Oct 16, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 14, 2018
                  Updated by Aftermath
                  Cant Flipkart just Blacklist My address?
                  Just a noob Question :(
                  Verified Support
                  Sep 15, 2018
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                  Flipkart — Flipkart is continuously harassing me for the Flipkart pay later bill of Rs 3669 whereas they themselves blocked my account.
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                    S
                    sumode
                    from Madhugiri, Karnataka
                    Sep 14, 2018
                    Resolved
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                    Resolved

                    Website: www.flipkart.com

                    Me ordered an IFB washing machine on 28th August and it was dispatched on 29th and reached my area on 31st August and delivery scheduled on 3rd September. but till now they didnt deliver the product, when contact they says will check and do the needful.

                    Attaching the tracking information.

                    Twice I got message that the product is out for delivery and me waited at shop till 8 pm (normally our shop will close at 6 pm)
                    Oct 20, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 15, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      V
                      Vts Vikram
                      from Madurai, Tamil Nadu
                      Sep 14, 2018
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600040
                      Website: Flipkart.com

                      I ordered lotto sandal on flipkart. Size is not fit. I didn't use this product. I heard to return, no one came to retake it, but canceled my return, raise consumer compliants no use, more than one week. Didn't accept my return. Just told seller policy and other unnotify details. Lotto sandal are worst. Customer care told i didn't do any from this. And worst customer care. More than one week, i raised to return. No one heard this. Delivery boy and customer care services blame like cycle. No one take response to resolve thiz. You should give 30days return policy. But ur customer service said this is seller policy sir I didn't do any for this. 2 or 3 time automatically canceled my return, No one arrived. Its make frustrated with ur ecom. I didn't like to buy any of from u. Mail id: vts.[protected]@gmail.com.
                      Accept my return and refund my amount.
                      Sep 14, 2018
                      Complaint marked as Resolved 
                      Mail id:[email protected], ph.no:9789975878.
                      Flipkart customer support has been notified about the posted complaint.
                      Sep 14, 2018
                      Updated by Vts Vikram
                      Added photo, i want refund my amount, take return o[censored]r product, i didn't used and also damaged it.

                      Verified Support
                      Sep 15, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Sep 15, 2018
                      Updated by Vts Vikram
                      Teach ur delivery boy. How to respect customer. Irresponsible behavior and irrespective speech. Finally he said that, if my customer care sent separate mail to take ur product, only i ll take urs, orelse can't take this. Sent separate mail to him and teach how to speak with ur customers. Such a irritated fellow.
                      Sep 16, 2018
                      Updated by Vts Vikram
                      Thank u for considering this to solute it.
                      I have seen a flight which is more cheaper than your website and i have all related proofs available with me i would like to claim a reward which you have opted for
                      Sir i purchase one wireless charger but in packet only charging pad is present but reciever is missing.so i need some help.
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                        R Kunchanwar
                        from Vasai-Virar, Maharashtra
                        Sep 14, 2018
                        Resolved
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                        Resolved

                        Dear Sir,

                        We have Purchased a product named backpacks WY00828/American HSN No. 4202AAAA (Americal Tourister Laptop Bag). Invoice No. FAB01L[protected]. Invoice Date 09/09/2018. Price Rs. 1662.

                        After Receiving the product found it was torn from one side. We have received product on dated 10th September 2018 around 3 pm. I saw bag condition is not ok it was damaged or torn from one side. We have paid 1662 on wish that product will be attractive or not in ok condition. My money is totally wasted. Totally fraud service. We need resolution for same as quality is also not as much cash paid amount. We need refund or replacement as soon as possible.
                        Oct 18, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Sep 16, 2018
                        Flipkart Customer Care's response
                        Customer complaint was he got a torn product and quality is not as expected so apologized and return request taken for replacement and promised date given for same, customer agreed and closed the complaint from our end.
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                          R
                          rishavjain
                          from Rohtak, Haryana
                          Sep 14, 2018
                          Resolved
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                          Resolved

                          Address: Fatehabad, Haryana, 125051

                          My account is around 4 years old. i have done many small and big purchases from this account. i want to continue my shopping spree but ur system does not want this. i am already flipkart plus member and also have monthly limit of rs. 10000. in my last 10 orders some orders are cancelled by seller and about last 3 orders out of which 2 lost in transit and ur team not able to track and not getting any response from logistics and 1 last order delivered to wrong address. after my complaint i have got refund for my order which is obvious bcos orders are not delivered. but after that i received an email from flipkart that ur order is cancelled bcos high number of returns and you will not be able to login from now.
                          please tell me where i am wrong in all this issue. this all mishap done by ur logistics partner. they have done many times in past by not delivering at scheduled date. they always delay while product reached in hub on time.
                          my account also have rs. 2007 money added in flipkart wallet as gift cards. so activate my account to utilise my hard earned money for my household. this need to be done after a prior notice or warning.
                          Oct 27, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 15, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 23, 2018
                          Flipkart Customer Care's response
                          We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
                          Sir my order status is complete.but I don't know whom derived the parcell.courir have not contacted me..so I am very disappointed and decided to never ordered product on Flipkart
                          Order id-od[protected]
                          Resister phone number [protected]
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                            N
                            Neerajramesh6
                            from Thiruvananthapuram, Kerala
                            Sep 13, 2018
                            Resolved
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                            Resolved

                            Address: 560034
                            Website: www.flipkart.com

                            I write this complaint as response to the unsatisfactory delivery of a product bought from their site (Flipkart). The product which was booked on 5th september 2018 showed an expected delivery date 10th september 2018 and was further delayed to 14 september 2018. On 13 september the order was cancelled and they are asking to place a fresh order. The product is a flash sale product which require me to wait another week. If they had told me a day earlier i could have placed a new order on the previous day (12 september). I requested a solution to this inconvenience by either placing a fresh order of the same product from their side or provide me with an equivalent compensation for the inconvenience caused which both was rejected by the seller (Flipkart).
                            Oct 17, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 14, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              R
                              rawatsuraj1
                              from Jaipur, Rajasthan
                              Sep 13, 2018
                              Resolved
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                              Resolved

                              Address: Sonbhadra, Uttar Pradesh, 324001

                              Sir,

                              I made the transaction on 6 th Sept 2018 for purchasing Asus zenaphone max pro1 6gb ram worth Rs 14999 but transaction failed due flipkart server problem. Amount rs 13999 deducted from credit card and rs 1000 from flipkart gift card . I made several complaint to flip kart to return my gift card of Rs 1000 which deducted during transaction but they still not return ed. Please help me to resolve the problem .
                              Oct 19, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 15, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 17, 2018
                              Flipkart Customer Care's response
                              We've interacted with the customer and provided refund confirmation and closing the complaint from our end.
                              Sep 17, 2018
                              Updated by rawatsuraj1
                              Sir, I received my 1000 rs amount from flip kart, thanks for taking my issue with flipkart.

                              You may please close my complaint
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                                D
                                Divya Charan
                                from Hyderabad, Telangana
                                Sep 13, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Telangana, 500090
                                Website: Flipkart.com

                                Dear Sir/Madam,

                                This is bring to your kind notice, till date i have called eight times to customer care regarding the MI 43 Inches LED Smart TV replacement which was ordered on 31/08/2018.

                                I have received a defective product (Display Issue) on 01/09/2018 i have raised a request for replacement.

                                I didn't received proper response from anyone and the issues is dragging on.

                                Please find the attached field service record copies. (Till date two times technician visit's has been done).

                                Note:
                                1. First visit has been done on 02/09/2018.

                                Second visit has been done on 06/09/2018.

                                2. As i mistakenly mentioned in the above mail that the first visit was done on 03/09/2018. My sincere apology for confusion caused.

                                Regards
                                [protected]
                                Oct 19, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 15, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  R
                                  rana@998
                                  from Delhi, Delhi
                                  Sep 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Solan, Himachal Pradesh, 173205
                                  Website: flipkart

                                  Dear Sir
                                  I have received wrong item i.e. Hair Dryer inplace of mobile phone vivo v9 on 29-Aug-18. Till now I dont get my refund or replacement after so many complaint. Your team said that seller is ok and I am making you fool. I asked them to visit my address i.e. in my company where I received the item and ask everyone for this fraud. The courier was opened on security gate of the company and all the persons are wittness of this fraud. I have already told the same to flipkart but I donot get any response. So pl. look the matter. otherwise I have to go with consumer court.
                                  Oct 23, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 15, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 15, 2018
                                  Flipkart Customer Care's response
                                  We would like to inform you that our seller has confirmed that the product delivered to was intact condition. Hence, we will not be able to initiate return. Closing the complaint from our side.
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                                    S
                                    saraswady miruna
                                    Sep 13, 2018
                                    Resolved
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                                    Resolved

                                    I had ordered a Redmi note 5 Pro mobile in flipkart on 11 of September and it was promised that I would get the product on 12 of September. But I did not receive the product as promised. I contacted the service desk and they had asked me to wait till 7 pm. But still I did not receive the product and contacted them again. They asked me to wait till 9 pm on 12 September. I had given my office address and I had to wait in office to collect my product. But still I did not receive my product and again contacted them. Then the team had denied that I won't be getting the product and should wait till 13 of September and it would be delivered to me today. I tracked the order and saw that the product had reached my nearest hub but the delivery was not initiated at all. I again contacted help desk multiple times to get information about my order. But the team was not ready to give any commitment or any further information on my product. They asked me to wait till September 16 now. I told them that I will be out of town and will not be able to wait till 16. But still they are repeating the same answer to wait till September 16. This was not the answer provided by one person. But it was told by everyone whom I contacted. Without even thinking they were sticking to their point. If I am not in Bangalore then how will I be able to receive the product was my question and the team asked me to wait till September 16 which was really senseless for me. I am really pissed off with flipkart service. Please help me in getting my product by today or maximum by tomorrow afternoon because I will be leaving Bangalore tomorrow after which I will not be able to receive the product. The team had asked me to cancel the order. But I am in need of the product because of which I had ordered it. The service of the team was really disgusting and makes customers pissed off. I request you to take quick resolution on this and arrange to deliver my order max by tomorrow afternoon.
                                    Oct 16, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 15, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 15, 2018
                                    Flipkart Customer Care's response
                                    Customer raised complaint regarding product delivery, we have interacted with customer and confirmed that product got delivered hence closing the case from our team
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                                      S
                                      Simranjit777
                                      from Mumbai, Maharashtra
                                      Sep 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: 133001

                                      12th September 2018 12:00PM Flipkart Poco F1 Flash Sale Starts And I Waited For This Sale From 10 Days N Time Of Sale With Many Tries My Product Come In My Cart And I Pay Flipkart Entire Amount Who Is Rs 24388 Phone Value Plus Interest Rate Because I Order This Phone Through My ICICI Credit Card EMI, After This I Received My Bank Msg They Said My Amount Deducted To My Bank Account They Clearly Mention Amount Value And Flipkart Name Who Received My Payment But Flipkart Not Msg Or Mail Me Regarding This Order. Flipkart Only Send Me My Transition I'd. After This I Check My Flipkart Application But In My Order List My Phone Not Shown Then I Decide To Talk With Flipkart Costumer Care. My Many Calls Go To Flipkart At 12 September Everytime They Said Please Wait Only 8 Hours And After This Time This Is Absolutely Clear That Your Order Is Confirmed Or You Received Your Amount Back To Your Bank Account. They Accept They Received My Amount Rs 24388 I Have Call Recording Of This Telephonic Conversation But After 8 Hour Flipkart Not Single Reply Me For This Problem After This I Call Again Costumer Care Of Flipkart They Said Sorry Again Please Wait Till 14th September They Assured Me To Confirm My Mobile Order Or Back My Payment I Said Him I Don't Want My Rs 24388 Because I Am Very Excited For This Phone And Wait Before 10 Days Of Flash Sale And I Quit My All Work For This Sale And Ready 11:30 AM Because I Want This Phone And That's Why I Want Only And Only My Phone Poco F1 Black Color 128GB Not My Money Back. In This Conversation Flipkart Said They Not Received My Payment They Said My Payment Stuck In Gateway This Is Like ### How This Is Possible Some Amount Struck In Gateway For 2 Days This Is Commen Sense If Any Payment Struck In Gateway That Time After A Minute Or Two That Amount Automatically Back To My Account Either That Amount Go In Flipkart Account, I Want To Say 1st Three Calls They Said They Received My Payment And Ensure Me My Amount In Safe Hands And My Order Confirmed Very Shortly. In That Time When I Complaint Against My Problem That Smartphone Available And Clearly Show In Stock But They Not Action Against This Complaint Immediately And Told Me To Wait 8 Hours. After 8 Hours I Call Flipkart Costumer Care Again And Talk With Supervisor Before This Talk I Talk With Many Of Supervisor Everyone When I Called Flipkart. After 8 Hour Supervisor Said Me Wait Again Till 14 September And After This They Answered Me About My Order Confirmed Or My Money Return. Till This Time Flipkart Only Send Me One Mail And Said Wait Wait Wait. This Is Very Shameful For Big Brand Like Flipkart, In Flipkart Eyes There Costumer Value Not Matter They Harresing Me Everytime They Torture Me, I File Complaint Against Flipkart I Want They Confirm My Poco F1 Smartphone Order Not Return My Money If They Fail To Confirm My Order I Want My My Amount Interest And Then I Surely Go To Consumer Court And File A Case Against Flipkart, I Have All Call Recordings And My Bank Statement And Bank Message Where Clearly Mentioned My Amount Go In Flipkart Account. I WANT JUSTICE AND CONFIRMED MY ORDER AND WANT MY SMARTPHONE. MY EMAIL ADDRESS IS [protected]@gmail.com. Thanks
                                      Oct 26, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 15, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Sep 17, 2018
                                      Updated by Simranjit777
                                      After 14 September Flipkart GlSend Me Msg And Call N Told Me To Wait 17th September And Said In This Period Ur Refund Come To Your Bank Account And Today Date 17th And In Morning Again They Send Me Msg And Give Again New Date To Me Date 18th 12:00 PM And Told Wait Again, How This Is Very Irresponsible Behavior Of India Biggest Online Shop Like Flipkart, Very Frustrating, I Want Concession And Action Against Flipkart And Also Want Interest Rate Of My Payment 24388 Indian Rupees
                                      Zero Costumer Satisfaction, No Value For Costumer Only Want Orders
                                      I was buying a laptop from flipkart which is on sale price 69990 but i was unable to buy through my debit because my debit limit is 50000 per day but i didn't know about that when i used my sbi debit card then the amount of 50000 is deducted from my account but no order place when i call flipkart customer care they asked me to wait for 8 days and today is 27 feb i didn't get my money back and didn't found a single message from flipkart about that money please contact atlaeast once on
                                      Mobile no.-[protected], [protected], [protected]
                                      Email id - [protected]@gmail.com
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                                        Y
                                        yash kala
                                        from Bhopal, Madhya Pradesh
                                        Sep 13, 2018
                                        Resolved
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                                        Resolved

                                        Sir i have placed an order and that order is canceled and payment is being credited to flipkart but i have not get my money back plz help me how may i get my money back and in in how much time...??? Transaction id:s36959357 from this id 999rupees is being debited from from my account and one more id:s41300937 from this 1999 is being debited from my account plzz help.. My email id is:[protected]@gmail.com and my mobile no:[protected]
                                        Oct 20, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 14, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Sep 16, 2018
                                        Flipkart Customer Care's response
                                        Customer complaint was amount debited but order not confirmed so apologized and info given that one amount of Rs.999/- is refunded back for which bank transaction ID is also given and for the amount of Rs.1999/- refund is processed on 15th Sept'18 and for the amount deducted from the E-gift voucher requested customer to ask original buyer to contact Flipkart as per policy, customer agreed and closed the complaint from our end.
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