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Flipkart reviews & complaints page 1467

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Address: Kota, Rajasthan, 324010

Website: WWW.FLIPKART.COM

Sir/Madam,

@binnybansal, @_sachinbansal Sir I purchase a mobile from flipkart
Asus Zenfone Max Pro M1 & It is Different & Defective so I want to
return it but there is no response from your team & they just denying
to accept it without contacting to me & giving me time to contact from
last 8 days but not contacting. So for that if you want sir they i
will send all the contact emails which is from your side to me also
from my side to you and for this concern i have sent you approximately
50 emails and so many times call to you but your team member said that
they will contact me within 24 to 48 hours but they are not trying to
contact to me and also send me resolution without taking my problem
into consideration So please resolve it sir.

Sir/Madam I have send so many request to your cs department but non of
them giving me solution and also they are neither sending person to
check details of this problem nor giving solution of this problem and
also they are rejecting this return request without contact with me i
have so many emails from your side and in each email they just saying
that we will contact with you at this time means they are just giving
me time and not contacting to me so please resolve this issue.

I am Also attaching all the emails which I send to you in last 8 days.
Please see them for reference purpose.

Thank you

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Meerut, Uttar Pradesh, 250001

Website: Flipkart

I have oderd a f&d t 200x
But i jave recived v328 model
... Which is totally different from which i have oderd
A diffrent
I have requested for a replacement, on
28 september.. Delivery boy came to my house
But he refuses for replacement...
And he abused me insullts me and used a very dirty language against my religon
The word used by him is "bhenchod, bhosdike, madrchod, masulban ha na tu islia cheating kr rha ha, dousre speaker dera ha madarjaat, dheekta ho kese badlte ha tere speaker, kisi ka baap nai badlva skta ye speaker... Ja krde complain flipkart mai"
And he insults me more and cancelled my replacement
.. I register a complained against him 4-5 times but no action is taken against him
... After wards flipkart team contacted me and they created a new pickup for me
But again on the pickup date.. Delivery boy didint called me and cancelled my request
He didnt contacted me or came to me
He cancelled my request
.. Then i called flipkart again
And register a complained against him again

But this time also no action taken
Now its 4th time
Flipkart leader called me and try to create a new request
But after sometime
I have recived a mail that my account is closed... What the helll?
First the send me the diffrent model, then the didn't replace it, the insulted me thorough thier delivery boy
And then closed my account..
They dont have hummanity
Thev cant understand what i am suffreimg from since one month

And now rheb are. Not replying on my mails
Plz responde
Resolve my problem

Oct 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 560029

Website: Flipkart.com

Day before yesterday I have made a purchase of 7 products in Flipkart. I got emails from Flipkart stating that my orders have been shipped. Yesterday evening 1 out of 7 products delivered to me. But out of the blue at around 9 O'clock I got a mail from Flipkart saying that the refund is completed. I got confused and cross checked what happened. I haven’t canceled my order but it’s showing refund completed also. I checked the product price in Flipkart now they have doubled the product prices. So, I called their Customer Care and then they told me that seller has canceled my order from his side. I asked the reason they simply told that product was not available with the seller so he canceled it. I told him that how the seller ships the items initially if they don’t have a product. The guy asked me to be on hold while he connects the call to his superior. I said OK and waited, after 3 minutes being on hold the call disconnected automatically.

Today I have called them again. Now they have mentioned that my pin code is not serviceable so that they have canceled the orders. First thing, I am living in Bangalore ( near Forum mall ) and the seller is also from Bangalore. So my location is not some rural/outskirts area. Second thing how can they deliver one product yesterday if my location is not serviceable. Flipkart is simply saying sorry for the inconvenience we can’t do anything. If you want to order just reorder again with increased prices.

Flipakrt shipped the ordered and then canceled it and saying the product is not available its your bad you chooses flipakrt and Retail.net seller.

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Sep 16, 2018

Updated by Krishna Malireddy Still not resolved

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Address: 560029

Website: Flipkart.com

I don’t know whether Flipkart is better than Amazon or not in business and sales perspective but whereas In customer satisfaction, Flipkart is far behind the Amazon. I just want to write down my experiences with both the eCommerce sites.

A few months back I have placed an order for Dell Charger in Amazon. But the order hasn’t even Shipped after the due date also. So I have called the customer care and they have told that there is some technical issue and asked me to order it again. I have checked the product to order but now the price is increased by 200 rs. So, I called customer care that how can they cancel my order and ask me to re-order if the price of the product varies.

Here comes the best part Amazon customer executive apologized for the inconvenience and added extra increased price as Amazon pay balance.

Whereas day before yesterday I have made a purchase of 7 products in Flipkart. I got emails from Flipkart stating that my orders have been shipped. Yesterday evening 1 out of 7 products delivered to me. But out of the blue at around 9 O'clock I got a mail from Flipkart saying that the refund is completed. I got confused and cross checked what happened. I haven’t canceled my order but it’s showing refund completed also. I checked the product price in Flipkart now they have doubled the product prices. So, I called their Customer Care and then they told me that seller has canceled my order from his side. I asked the reason they simply told that product was not available with the seller so he canceled it. I told him that how the seller ships the items initially if they don’t have a product. The guy asked me to be on hold while he connects the call to his superior. I said OK and waited, after 3 minutes being on hold the call disconnected automatically.

Today I have called them again. Now they have mentioned that my pin code is not serviceable so that they have canceled the orders. First thing, I am living in Bangalore ( near Forum mall ) and the seller is also from Bangalore. So my location is not some rural/outskirts area. Second thing how can they deliver one product yesterday if my location is not serviceable.Flipkart is simply saying sorry for the inconvenience we can’t do anything. If you want to order just reorder again with increased prices.

You can clearly see the difference between the Flipkart and Amazon here. Amazon provided the pay balance just because they are not able to ship in time whereas Flipakrt shipped the ordered and then canceled it and saying the product is not available its your bad you chooses flipakrt and Retail.net seller.

Amazon Flipkart (always)

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: New Delhi, Delhi, 110002

Dear Shahab,

Thank you for contacting Mi India Customer Support. My name is Rajashree.

I apologize for the delay in response from our end.

I understand that you wish to replace your device(Redmi Note 5 Pro) as you are facing multiple issues with your device. I will help you with the
necessary information.

I would like to inform you that, we will not be able to replace it from our end as it was purchased from Flipkart so, I would request you to get
in touch with them to get it replaced.

Regarding the battery issue, kindly
follow the below mentioned steps:

1) Find out if mobile data/ Wi-fi is kept on at all times. This can affect the battery performance. Turn these functions off when not required.
2) Check for apps running in the background and ask the customer to clear the unwanted apps running in the background.(Some
apps may run in the background always and drain the battery). If this problem occurred after a recent app installation, kindly uninstall the app & check. Also, get all the installed apps updated from Play Store.
3) The screen brightness level will also affect battery life. Decrease the screen brightness or select auto-brightness for longer battery life.

4) To get the best battery life, only Xiaomi original equipment: battery and charger must be used.
5) Keep sensors like BT, GPS,
Hotspot switched off when not in use.
6) Check if the device is on the latest
verison of MIUI. If not, kindly update the phone to the latest version for better battery life.
7) If there is a lot of network fluctuation, kindly change the SIM card & check the device in a network-enriched area.

I would also request you to perform the below mentioned troubleshooting Steps:

1) Open Recent Apps(Press Recents Button) Clear All Apps
2) Security AppBattery Battery SaverOn

3) Security AppBattery App Battery Saver Select App Select from Options(MIUI Battery Saver- Recommended)/ (Restrict Background Activity for
Suspicious/power consuming apps)
4) Settings Battery Manage Apps Battery Usage On
5) Check for battery health. Go to dialer *#*#4636#*#* Battery info Battery Health.

Regarding the camera issue,
I would request you to follow the troubleshooting steps:

1. Clear the data and cache, to do that: SettingsInstalled AppsAllCameraClear data and Clear cache.
2. Hardware test:Open diallerType *#*#6484#*#*select camera tap on camera tabcheck if camera is working.

Regarding the speaker issue,
I would request you to follow the below-mentioned troubleshooting steps:

1. Check for any obstruction in the speaker grill - example a cover, dust or something else.
Grill should be absolutely clear to allow sound to pass through.
2. Check if the Volume is set to audible level, Silent Mode is off.
3. Check if this problem is observed while using a certain app. If yes, get the cache & data cleared for that app & check.
4. Perform the Hardware test: Open diallerType *#*#6484#*#* Tap on Speaker Run the test.

If the issues persist, I request you to do Factory Reset which is in the settings page. Please backup your device before doing factory Reset.

Note: When you take local backup photos, videos and music will not
backed up. Hence, my humble request is to take all your backup and transfer or copy paste your backup file to
computer or any external storage, before performing the factory reset. Factory reset will erase all the items from your device.

Create a backup:

1) Got to "Settings".
2) Then select "Additional setting".
3) Select "Backup and Reset".
4) Tap on "Local Backups".
5) Then select "Backup".
6) Select Apps, Accounts, Contacts. Deselect System.
7) Create Backup.

This will create a backup of your device.

Factory Reset:

Go to Settings ---- additional settings ----scroll down and select backup & reset ----- Scroll down and click on Factory data reset -- click
on Reset phone at the bottom. This will reset the phone to factory mode.

If all the troubleshooting steps didn't help in resolving the issues, please visit any nearby service center. Please click on the below link(select
the state and the city):

http://www.mi.com/in/service/repair/

You can also find answers to commonly asked questions here:
http://www.mi.com/in/service/help

If you have any further queries, please feel free to contact us.

Regards,
Rajashree
Mi India Customer Support
Website:
www.mi.com/in
Facebook:
https://www.facebook.com/XiaomiIndia
Web Chat Service:
http://www.mi.com/in/service/online
Hotline:[protected]

From: shahab kabeer
Sent: Tuesday, September 11, 2018 6:47:00 AM
To: Xiaomi Customer Service of India
Subject: Replacement required

Dear Mi
Im Shahab from delhi I bought a Red
Mi note 5 pro from flip kart in july 2018 I faced so much problems in this device battery drainage, camera issue automatic speaker on during call I had so many time call in mi so Many time visit in mi many calls to flip kart but problem not resolved finally flipkart hands up and said this branded device from mi they will be replace your device I had servify from your side service center people said call to customer care of mi for replacement they said this device had so many problems. Now what can I do register a case against mi or flipkart both and I have original bills or you replace with new.
[protected]
[protected]

Dear Rajshree I had done all things which you tell me many times in your service center, on servify by your side, on call by your side flipkart said its a branded device by mi not a local one why should they not replaced a faulty device which has guarantee by mi now main issue is battery drainage im not a heavy user of data my data connection only on in morning or evening. It has 4000mah battery and I observed the back up of 34 hours but in few days backup only 25 hours then I visited the mi service centre they updated the device and back up stable on 34 hours again after few days backup gone on 16 hours only after a full charge this problem continue again visit again servify again again again im frustrated by mi people.
Show quoted text

Oct 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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I ordered bata heels on 2, sep, 2018 of worth rs.1, 104. It was delivered on 4, sep, 2018. But the size didn't fit me though it was the largest size available. So i decided to go for refund option i placed the complaint on 5, sep, 2018. The service man came and took the heels. But today it had been 12, sep, 2018. My money yet had not been transferred to my account. I have attached all the pic's that i was having regarding the order and return. Plz take some action.

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the delay in receiving the refund.

As the refund is already completed, provided the details to the customer. Also, shared the transaction details via email. Closing the case as issue is resolved.

View replies

tony_arnab

from Kolkata, West Bengal

Sep 12, 2018

As I am buying from flip kart, they only have the right to ask on payment term, then why Ekart Logistic ask and popup a text for phonepe payment.

Really embarrassing.

Further I don't go for online purchase at Flip kart not ever no secure at all.

Ugam purohit

from Vengurla, Maharashtra

Sep 12, 2018

I have order the helmet
Want to cancelled

Raunit Raj

from Jasidih, Jharkhand

Sep 12, 2018

Dear sir,
I bought a mobile from Flipkart before 10 days but the function and working of mobile is too bad. I raised a complain but no response from Flipkart. mobile-asus Zen max pro m64gb.
Kindly solve this issue.
Regards
Raunit Raj
Mob-[protected]

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Address: Bhopal, Madhya Pradesh, 462038

I ordered for a springtek bonnel 6 inch double bonnel spring mattress vide order id od[protected]. But on arrival it was discovered that mattress was not of that size and was having scratches.
I registered a complaint regarding it and requested to cancel the order. The person whom i spoke to, told me that money will not be refunded, rather they will replace the mattress. Again on delivery it was found that mattress was not of the size which was ordered. It was a used one and pressed one.

Now after two failures, i would request you to kindly cancel my order and refund the money at the earliest.

Miny mole ad

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2018

Flipkart Customer Care's response We will revert on it.

Sep 15, 2018

Updated by miny mole ad kindly refund the matters amount at the earliest

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OD[protected]

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Track

Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
₹7, 436
Returned
Your item has been returned
Technician Visit Service
Expected by Sun, Aug 19th '18
Refund Status
View Details
Refund To: Original payment mode
₹7, 436
Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement Status
View Details

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
Return ID:[protected]
Completed
₹7, 436
Return Requested
Your request for return is being processed on Sun, Sep 9th '18
Ordered On Sun, Jul 29th '18
Order Total ₹7, 436

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
₹344
Delivered on Wed, Nov 8th '17
Your item has been delivered
Ordered On Wed, Nov 1st '17
Order Total ₹344

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
₹344
Delivered on Sat, Oct 28th '17
Your item has been delivered
Ordered On Sun, Oct 22nd '17
Order Total ₹344

OD[protected]

Need Help

Track

Cortina Polyester Brown Solid Eyelet Win...
Color: Brown
Seller: RetailNet
₹329
OFFERS: 1
Delivered on Sat, Oct 7th '17
Your item has been delivered
Ordered On Sun, Sep 24th '17
Order Total ₹329

OD[protected]

Need Help

Track

Zabme Georgette Embroidered Semi-stitche...
Color: Blue, White
Seller: rudra1
₹654
Delivered on Tue, Dec 29th '15
Your item has been delivered
Ordered On Thu, Dec 24th '15
Order Total ₹654
ABOUT
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Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
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©[protected] Flipkart.com.
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My Orders
OD[protected]
Delivery Address
Miny Mole Ad
d-20 bmhrc campus Madhya Pradesh, bhopal - 462038, Madhya Pradesh
Phone[protected]
More actions
Invoice

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
Your request for return is being processed
Thu, 16th Aug 8:18 pm
₹7, 436
?
Need Help?
Delivered on Thu, Aug 16th '18
ReplacementCompleted
We have completed your request for replacement.
Technician Visit ServiceCompletedjeevesBy vendor
Completed on Sat, 18th Aug
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
Technician Visit
Return Approved
Pickup
Refund
Expected by Mon, Sep 17th
₹7, 436
?
Need Help?
Delivered on Thu, Sep 13th '18 to your Family nitin Mathew
RefundRequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
RefundRejected
We're sorry. We are unable to process your refund request.
RefundRejected
We're sorry. We are unable to process your refund request.
Technician Visit ServiceCancelledjeevesBy vendor
Cancelled on Tue, Sep 11th '18
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician Visit ServiceCompletedjeevesBy vendor
Completed on Thu, 13th Sep
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician Visit ServiceIn ProgressjeevesBy vendor
Expected by Mon, 17th Sep
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
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Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.
Explore Plus

• Electronics
• TVs & Appliances
• Men
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• Baby & Kids
• Home & Furniture
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• Offer Zone
My AccountMy Orders

OD[protected]

Need Help

Track

Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
₹7, 436
Returned
Your item has been returned
Technician Visit Service
Expected by Sun, Aug 19th '18
Refund Status
View Details
Refund To: Original payment mode
₹7, 436
Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement Status
View Details

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
Return ID:[protected]
Completed
₹7, 436
Return Requested
Your request for return is being processed on Sun, Sep 9th '18
Ordered On Sun, Jul 29th '18
Order Total ₹7, 436

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
₹344
Delivered on Wed, Nov 8th '17
Your item has been delivered
Ordered On Wed, Nov 1st '17
Order Total ₹344

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
₹344
Delivered on Sat, Oct 28th '17
Your item has been delivered
Ordered On Sun, Oct 22nd '17
Order Total ₹344

OD[protected]

Need Help

Track

Cortina Polyester Brown Solid Eyelet Win...
Color: Brown
Seller: RetailNet
₹329
OFFERS: 1
Delivered on Sat, Oct 7th '17
Your item has been delivered
Ordered On Sun, Sep 24th '17
Order Total ₹329

OD[protected]

Need Help

Track

Zabme Georgette Embroidered Semi-stitche...
Color: Blue, White
Seller: rudra1
₹654
Delivered on Tue, Dec 29th '15
Your item has been delivered
Ordered On Thu, Dec 24th '15
Order Total ₹654
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
PaymentsShippingCancellation & ReturnsFAQReport Infringement
POLICY
Return PolicyTerms O[censored]seSecurityPrivacySitemapEPR Compliance
SOCIAL
FacebookTwitterYoutubeGoogle Plus
Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.
Explore Plus

• Electronics
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• Baby & Kids
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Home
My Orders
OD[protected]
Return
We are processing your Refund request
Your return id is :[protected]
Your pick up is approvedand will happen on Monday, 17th September 2018
PICK UP ADDRESS:
Miny Mole Ad
d-20 bmhrc campus, Madhya Pradesh, bhopal, Madhya Pradesh - 462038
Refund Request Details
Refund will be transferred to your Original Payment Mode within 7 business days after pick up is completed.
ITEM DETAILS

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: White
Size: Double
Quantity: 1
Reason for Return: Item quality issues
Reason Details: Used product received
Comments: Item is not used kindly my amount refund at the earliest
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
PaymentsShippingCancellation & ReturnsFAQReport Infringement
POLICY
Return PolicyTerms O[censored]seSecurityPrivacySitemapEPR Compliance
SOCIAL
FacebookTwitterYoutubeGoogle Plus
Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.
Explore Plus

• Electronics
• TVs & Appliances
• Men
• Women
• Baby & Kids
• Home & Furniture
• Sports, Books & More
• Offer Zone
Home
My Orders
OD[protected]
Return
We are processing your Refund request
Your return id is :[protected]
Your pick up is approvedand will happen on Monday, 17th September 2018
PICK UP ADDRESS:
Miny Mole Ad
d-20 bmhrc campus, Madhya Pradesh, bhopal, Madhya Pradesh - 462038
Refund Request Details
Refund will be transferred to your Original Payment Mode within 7 business days after pick up is completed.
ITEM DETAILS

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: White
Size: Double
Quantity: 1
Reason for Return: Item quality issues
Reason Details: Used product received
Comments: Item is not used kindly my amount refund at the earliest
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Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
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©[protected] Flipkart.com.
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OD[protected]
Delivery Address
Miny Mole Ad
d-20 bmhrc campus Madhya Pradesh, bhopal - 462038, Madhya Pradesh
Phone[protected]
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Invoice

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
₹7, 436
?
Need Help?
Delivered on Thu, Aug 16th '18
ReplacementCompleted
We have completed your request for replacement.
Technician Visit ServiceCompletedjeevesBy vendor
Completed on Sat, 18th Aug
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
Technician Visit
Return Approved
Pickup
Refund
Expected by Fri, Sep 14th
₹7, 436
?
Need Help?
Delivered on Tue, Sep 11th '18 to your Family nitin Mathew
RefundRequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
RefundRejected
We're sorry. We are unable to process your refund request.
Technician Visit ServiceCancelledjeevesBy vendor
Cancelled on Tue, Sep 11th '18
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician Visit ServiceIn ProgressjeevesBy vendor
Expected by Fri, 14th Sep
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Total₹7, 436
?
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
PaymentsShippingCancellation & ReturnsFAQReport Infringement
POLICY
Return PolicyTerms O[censored]seSecurityPrivacySitemapEPR Compliance
SOCIAL
FacebookTwitterYoutubeGoogle Plus
Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.

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Address: 396230

Dear sir,
Kindly look in to below - poor communication by flipkart.
After many time inform and request but cant refund or replacement till time.
Also corrier can"t return my item after pick up (Home) and cancell my pickup on office.

Mobile handsetsflipkart no refund or replacement.
[resolved] flipkart — no refund or replacement.

1 review
Umesh singh kushwaha on jul 21, 2018
Order id: [protected]

Order id: [protected]

Dear sir,
After above 4 month no one refund /replacement till time.
Kindly look in to in to this as mention below.

Flipkart — replacement/refund not provided still 3 month

Umesh singh kushwaha on jan 6, 2018 mark as resolved
Order id: [protected]

Dear sir
As i many time update and reminder but till time not provide me replacement or refund.
Kindly look into this and do needfull as soon as possible.

Consumercomplaints.in › flipkart › flipkart — replacement/refund not provide me.
Flipkart — replacement/refund not provide me.

2 reviews

Umesh singh kushwaha on dec 13, 2017
Order id: od[protected]

Dear sir,
I umesh singh kushwaha purchase a reebok shoes od no.[protected] on dt 15.10.2017 approx. Rs 7221 (Mrp 12999) by flipkart but recieved a reebok shoes mrp 2999 with diffrent style and colour so i contact flipkart customer care and tell about my issue they say for return request, after many time wait no one come for reverse pick up and automatic cancell reverse pick up 2/3 times.
After many time contact with customer care then they courier guy come and pickup my product but next day return to me my product & saying it is not match with flipkart description and tell me kindly talk and update issue flipkart customer care.
When i re-contact with customer care then say - we update to courier & now pick up compelet no issue but after re-pick up and cancell my pick up after reach on office... Till time my parcell put courier office w/o refund/replacement after copleted approx. 2 month.
Also my account suspended which is i can't login...

Kindly look into this do needfull.. I want refund/re-placement as soon as possible.

Regards,
Umesh
[protected]

Complaint status
[dec 14, 2017] flipkart customer support has been notified about the posted complaint.
Flipkart customer care's response, dec 16, 2017
We will revert on it.
Updated by umesh singh kushwaha, dec 17, 2017
Dear sir,
I will full support to uou and waitinf but kindly do nedfull as soon as possible.
Updated by umesh singh kushwaha, dec 23, 2017
Kindly update me and do needfull...
Why so delay...???
Why not provide me refund or replacement..???
Updated by umesh singh kushwaha, jan 04, 2018
Why not updae me provide me refund /replacement.

Updated by umesh singh kushwaha, jan 06, 2018
Reminder 2

Complaint status
[jan 06, 2018] flipkart customer support has been notified about the posted complaint.
Flipkart customer care's response, jan 08, 2018
We will revert on it.
Updated by umesh singh kushwaha, jan 10, 2018
Why not revert and update me...
Kindly provide us refund or replacement aas soon as possible.
Updated by umesh singh kushwaha, jan 21, 2018
No one could help till time... Kindly do needfull.
Refund or replacement.

Complaint marked as resolved
Feb 24, 2018
Complaint status
[jan 22, 2018]
Flipkart customer support has been notified about the posted complaint.
Verified support
Flipkart customer care's response, jan 22, 2018

We will revert on it.
Updated by umesh singh kushwaha, feb 09, 2018

Kindly update soon...
Why not update me...
Kindly provide me refund or replacement...
Updated by umesh singh kushwaha, jul 20, 2018

Kindly update and do needfull.

Regards,
Umesh
[protected]

Complaint marked as resolved
Sep 4, 2018
Complaint status
[jul 24, 2018]
Flipkart customer support has been notified about the posted complaint.
Verified support
Flipkart customer care's response, jul 27, 2018

We will revert on it.
Updated by umesh singh kushwaha, sep 11, 2018

Kindly do needfull as soon as possible... Its too delay.

Regards,
Umesh

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Aug 27, 2019

Updated by Umesh singh kushwaha Dear sir,
I Purchase and pay .
same you are selling ypur product ...wht is the issue and why .
i am not any cheat you .
kidly do needfull and active my account as soon as posssible .

View replies

S Thiyahul Huck

from Chennai, Tamil Nadu

Sep 12, 2018

Please i share the aadhar card photo phone number bankpassbook election card and then amount Rs-13800

S Thiyahul Huck's reply, Sep 11, 2018

Please i share the aadhar card bank passbook photo phone number election card and then Rs-13800

vineepa

from Delhi, Delhi

Sep 12, 2018

I didn't get Rs. 1000 cashback after I purchased poco f1.
fraud by flipkart to raise their sale. Coz they knew Mi phones are in high demand. So they played and fooled people.

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Address: 560100

Website: www.flipkart.com

I have booked i phone 7 on[protected] and paid 100% with promise of delivery on[protected] vide order number od[protected] with contact number [protected]
I have contacted flipkart to get resolved our delivery but they are giving date by date which is unethical
We have planned our travel welbefore and just because of them we are forced to cancel and loosing our time and money
Your current issues
Delay in delivery
In progressto be resolved on sat, sep 15th '18, 1:00 pm
Delay in shipping
Resolvedto be resolved on thu, sep 13th '18, 8:48 pm

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

View replies

Mayur Gujjar

from Gurgaon, Haryana

Sep 12, 2018

Ashu is good in evey thing live jkashish love m, e3

Mayur Gujjar's reply, Sep 2, 2018

good

Gopal Mani

from Coimbatore, Tamil Nadu

Sep 12, 2018

Dear sir I will pay amount rs 38400 so refund the amount.u r with a win car so I will pay amount so refund the amount my account. Number [protected] ifsc code UTIB0000697 I will pay the amount rs 38400

Gopal Mani's reply, Sep 11, 2018

Dear sir u company calling a Flipkart u wins a car xuv 500 car.rs 12, 80000.so u will pay amount 3% percentage tax amount rs 38400 so no amount credited amount .I loss amount rs 38400

Gopal Mani's reply, Sep 11, 2018

Please refund the amount rs 38400 only

Raunit Raj

from Jasidih, Jharkhand

Sep 12, 2018

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Address: Ghaziabad, Uttar Pradesh, 201010

Dear Sir/Madam

My return request for Redmi Note 5 Pro has been unjustifiably rejected and deceptive communications are being made by the customer care dept of Flipkart to evade the subject matter. There was an inherent defect in the screen with light oozing out of the phone when I received it on Aug 27. The replacement request was placed within 5 days of receipt of the phone (well within the policy) and was accepted after the tech visit on Sep 03. However when the replacement product was sent on Sep 04, the return request was rejected on the ground that I need to mention a case of breakage for the request to be considered. I was at my workplace though tried to have a word with him but he left quickly from my place of residence.

There was a mishap in my family and I was out of Delhi, thus raised the counter complaint immediately on return on Sep 10 but the behavior of the customer care team was highly mischievous and unpalatable. I was being told by your executive, Mr Rohit Sharma on first call that everything is fine and the request will definitely be taken, it’s just that system has an issue so he told me to call after 2 hrs so that the complaint can be registered. My next call, was attended by Mr Aman and he said (after deliberately and playfully putting my call on hold several times & testing my patience) that the counter complaint must be filed within 72 hrs for any action to be taken which came as an absolute surprise for me. The matter was then escalated to Ms Rupali in the team but without finding any solution. She even disconnected my call while I was still talking which was highly disappointing and disrespecting. I am clueless as to where did this clause of 72 hrs came in which I was completely uninformed about earlier and amidst serious personal exigencies I could not call back before 10th when I came back.

Finally I’m being directed by the customer care team to take the phone to the service center which is absolutely ridiculous and disgusting. What would the service center do in case of an inherent defect in the screen of the phone.

This has diminished the value of online shopping with Flipkart in my eyes and raised serious concerns making me believe that faulty gadgets are being sent to the customers with no responsibility whatsoever after sales. The situation has already crossed the threshold of my patience and I am even willing to expose the incidence loudly on social media but thought it would be appropriate to route it through you.

Also enclosed herewith is the following for your better understanding:
1. Snapshot of text message from Flipkart wherein the return request was accepted
2. Snapshot of text message from Flipkart wherein the replacement product was shipped
3. Snapshot of the website tracking wherein return request was approved
4. Snapshot of the website tracking wherein the replacement shipment was cancelled.
5. Snaps of the side view of Redmi Note 5 Pro handset I received with the light oozing out from the sides which reflects an inherent defect.

I would request an urgent attention and a serious intervention from you on this matter at the earliest.

Thanks!

Regards
Varun Suneja
Ph: +91 [protected]

Oct 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 21, 2018

Flipkart Customer Care's response Customer raised complaint regarding product replacement, we have interacted with customer and provided the replacement. Customer confirmed that he received the replacement product. Hence closing the case from our team.

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Address: New Delhi, Delhi, 110009

Website: Flipkart

Hi, this is regarding my order OD[protected] and OD[protected] . I cancelled the first order and instead of it, i purchased a second order to gift to my special ones as they like sumsung phones more and unfortunately both the phones are delivered to the given address and accepted as it was a gift and the person was not familiar. I would request to take one order back as i have received both of them which is of no use. Flipkart team has denied to do so as i can clearly see the return policy with flipkart. Would be looking forward to your reply or need to take it to consumer court.

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Flipkart Customer Care's response We will revert on it.

Sep 12, 2018

Updated by Ronit arora This is to inform you, now the return has been accepted by your flipkart app . Hope there is no false promise made on this.

Verified Support

Sep 13, 2018

Flipkart Customer Care's response Customer's issue : Cx want to return the product because there is no service center of the brand near his area.

Action Taken : Spoke to cx on [protected], apologized for the inconvenience. He created return on self serve. Informed about the RVP TAT and refund TAT. Hence closing the case.

Sep 13, 2018

Updated by Ronit arora Yes, i have received the call and return has been accepted.

Thank you.

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Address: Bellary, Karnataka, 583123

Website: Installation and Demo i won't immedieatly.

Flipkart.com installation and demo scheduled

Order jouney
Hi customer,

We would like to inform you that we have scheduled your installation and demo for the following item in your order od[protected]. The installation and demo will be completed by friday, sep 14, 2018. Your ticket number for the installation and demo with jeeves consumer services private limited is 8i11-27013flpkrt-6645181.

Thomson b9 pro 80cm (32 inch) hd ready led smart tv

Thomson b9 pro 80cm (32 inch) hd ready led smart tv
Qty: 1

Flipkart.com flipkart.com flipkart.com

K. Simson kamaraj

12:39 pm (6 hours ago)

To no-reply

Hi customer,

We would like to inform you that we have scheduled your installation and demo for the following item in your order od[protected]. The installation and demo will be completed by friday, sep 14, 2018. Your ticket number for the installation and demo with jeeves consumer services private limited is 8i11-27013flpkrt-6645181.

Dear sir,

Why you delaying the installation and demo. I want today or return back send flip kart. Already delivery also late.

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Chennai, Tamil Nadu, 600040

Website: Flipkart.com

I ordered lotto sandal on flipkart. Size is not fit. I didn't use this product. I heard to return, no one came to retake it, but canceled my return, raise consumer compliants no use, more than one week. Didn't accept my return. Just told seller policy and other unnotify details. Lotto sandal are worst. Customer care told i didn't do any from this. And worst customer care.

Sep 14, 2018

Complaint marked as Resolved

Mail id: [email protected] Take return it. And refund my amount.

Flipkart customer support has been notified about the posted complaint.

Sep 13, 2018

Updated by Vts Vikram More than one week, i raised to return. No one heard this. Delivery boy and customer care services blame like cycle. No one take response to resolve thiz. You should give 30days return policy. But ur customer service said this is seller policy sir I didn't do any for this. 2 or 3 time automatically canceled my return, No one arrived. Its make frustrated with ur ecom. I didn't like to buy any of from u

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Sep 14, 2018

Updated by Vts Vikram I didn't get any resolution and information about this. I want money and retqke ur product. Mail id:vts.[protected]@gmail.com

Sep 14, 2018

Updated by Vts Vikram When will u retake it. add photo of product i purchased. Nothing damage on it, i raise return for day after of purchase.

Sep 15, 2018

Updated by Vts Vikram Teach ur delivery boy. How to respect customer. Irresponsible behavior and irrespective speech. Finally he said that, if my customer care sent separate mail to take ur product, only i ll take urs, orelse can't take this. Sent separate mail to him and teach how to speak with ur customers. Such a irritated fellow.

Sep 15, 2018

Updated by Vts Vikram Already, i sent the product photo. He didn't take my return order. Send separate mail id to him(delivery boy) to take my order.

Sep 16, 2018

Updated by Vts Vikram Thank u for rectifying.

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Address: Rajkot, Gujarat

Website: Flipkart

I ordered honor 10 mobile phone three days back. The charger that came with the phone stopped charging after 46 percent.
I used my mother’s charger still the number phone is not charging properly. It stops for one sec then charge again then stops again then charges again. I want an exchange or refund.
I don’t want to use this defected piece.
I m going to travel in 2 days from now so i hope this issue is resolved before my travel date

Oct 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Flipkart Customer Care's response We will revert on it.

View replies

Harshdonqwert

from Patna, Bihar

Sep 11, 2018

On 20 aug i cancelled an item. I have not got a return money till today so far. Your refund status is so pathetic and even the customer care could not tell how long my refund would be in my bank account...plzzzz help me
Harsh kumar
[protected]

Ranand789

from Delhi, Delhi

Sep 11, 2018

I have ordered product (Sehenya Bellies for Women 41 Size Blue Colour) on 19 th June 2018 to 1st Sep till not right product was delivered which show product image will not the delivered exactly till now.

I FED UP OF THESE FLIPKART PRODUCT CATEGORY SHOES FOR WOMEN

Ashwini Diwani Patel

from Kasaragod, Kerala

Sep 11, 2018

I have ordered this earphone on Dec 13th 2017. Note it's been like 10 months and the right pod bud has stopped working. As the company gives the one year warranty I need to get it repaired as soon as possible.
Order ID.: OD[protected].

Swapnil22kar

from Mumbai, Maharashtra

Sep 11, 2018

I purchased MiTv from flipkart

8 days completed still installation not provided.

15 to 20 time I call to customer care every they just say you will get call in 24 to 36. Hr

And call never come.

There is no response from flipkart.

Only 2 days remaining to finish return period

Ranvir Narayan

from Pune, Maharashtra

Sep 11, 2018

This is with regard to one of my order Homeyown Shoe rack. This was promised to be delivered on 24 th Aug but got delayed and rescheduled to 1st Sep and again it is now rescheduled to 9th September. If you see the review of this product, people says the product delivers in around 3-4 month of time. Flipkart customer care is only there to say sorry

Ammu Krishnamurthy

from Ernakulam, Kerala

Sep 11, 2018

I gave my new mobile for return as it was damaged 2 days ago. But till now no information came about the return pick up.

shishupal yadav

from Savantvadi, Maharashtra

Sep 12, 2018

Dear Sir,
I have by a product samsung j8 on 7 july 2018 by ICICI bank yet I haven't got my 2000 cashback. My Order ID -OD[protected] and phone no. [protected]

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Address: Bangalore, Karnataka, 560071

Website: www.flipkart.com

There was an offer from flipkart offering cashback of 8000rs when purchasing certain mobile phones. The offer came out in may 2018 and they guaranteed the cashback will be credited back to the account by 30-aug-2018. The cashback was never credited back to the account and upon following up with flipkart they assured that it will get credited in the next few days, the next deadline given was 10-sep-2018. As expected, the cashback has not been credited and after calling their customer support again, the same "we are looking into it, it will come in the next few days" is being repeated by their customer support team.

I feel that the company is dragging this out so that the customers will get tired of following up and give up on the offer which was sold to them and not upheld by the company.

Can some action be taken about this?

Order id: od[protected]
Invoice number # faaafr[protected]

Oct 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Flipkart Customer Care's response We will revert on it.

Sep 17, 2018

Updated by aman86agarwal The above issue has been resolved and I have received the cashback.

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hsmanral7405

from Delhi, Delhi

Sep 11, 2018

I am trying to change my flipkart id password but it is saying that unable to change please resolve it my account is from mobile number

Neeraj kumar2511

from Gagret, Himachal Pradesh

Sep 11, 2018

I have order for pents Of danim but u give me other which is under size. How can i refund my amount. It is aruff material. U show a diff product with diff fiting size.this is not moving up the nee it is asmall size.

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Website: Flipkart

I ordered the product today itself but was unable to change details of the product. Priductry address is not changing! I wanted to change my delivery address as i want to gift this product to someone but i am unable to change the delivery address. Name - divya agrawal phone number [protected]. I want to deliver this product on h. No. 128/12 b. L. Saha road tollygunge kolkata 700053

Oct 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Flipkart Customer Care's response We will revert on it.

View replies

Rahul.rb

from Thrissur, Kerala

Sep 11, 2018

Email & password then wrong . Please choose the delivery item then fast shipping my House.

Rahul.rb's reply, Sep 5, 2018

Sir please my order then order items please . Then the accepted my request then please my order

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Website: www.flipkart.com/order_details?order_id=OD113318354182135000&src=od&link=order_number

I have purchased a vu tv on flipkart e-commerce site. When i received the tv, found the picture quality and built quality is sub-standard.

I asked the team to return the tv and refund the amount. So that i can order some other tv having better quality.

But flipkart has denied to refund the amount, though they agreed to replace with same model of tv.
How the other model can have better quality when flipkart service personal said the delivered tv quality is as per vu model standard.

How one can understand the quality of picture ans device unless customer see physically. They should allow the consumer to get the refund amount.

Oct 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

View replies

Yogendr91029579

from Meerut, Uttar Pradesh

Sep 11, 2018

2-8-2018 ko kisi ne mere ATM card ko haik kar ke online shopping flipkart me ki thi jiski shikayat toll-free number pe call kar batata tha aap dwara kya karyvahi ki gai hai hume kuch bhi nahi batai gyi hai mere mobile number [protected] yogendra Kumar Malviya

Yogendr91029579's reply, Sep 4, 2018

Jald se jald hume aap suchit kare

Yogendr91029579's reply, Sep 4, 2018

9616174936 is no pe

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Address: 491441

We have order from flipkart for redmi note pro 5 rose gold colour (4gb, 64gb) but received gold colour. When i have requested for return first time it was rejected my request and second time it was taking too much of time and not giving proper answer. Please take immediate action against it

Oct 17, 2018

Complaint marked as Resolved

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Sep 12, 2018

Updated by Krishna. Kumari They are taking too much of time to give revert

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Address: Narsinghpur, Madhya Pradesh, 487551

Website: Flipkart

Extemely dissatisfied customer - od[protected]

Despite of my countless efforts, flipkart fails to deliver resolution to my installation issues.
No email communication from flipkart since my last email, no call back from care team as they promised to call by 10th sept, still we didn't get any sort of mails or call regarding installation issue
Why flipkart is selling tv if customer can't install tv by themselves and flipkart is unable to priovide services. My issue is escalated and i have spoken to anoop, sushant and everyone did fake promise that our team will contact you by 10th sept and no called us back.
Worst things happened to me that executive put me in hold in order to connect me to senior executive and disconnect call without being transferring my call. From my number i am unable to make call while all other numbers directing me to flipakart. Sr executives told he is raising an alarm so care team will contact me and other executive next day said that there is no such alarm facility at flipkart. Why so many lies told? What do flipkart expect after giving such bad customer service. I have purchased this tv for my father as i am going out of india and requested flipkart to please get it installed before 10th as. I wanted to check everything before i leave which is my fault. The requested date is 29th august and everyday i have promised that your issue will resolve in 24-48 hrs which never completed.
This is mental torture to my father. That at this age he is dealing with flipkart.
I am not sure if in future i suggest anyone to purchase from flipkart after such bad experience. Even i am not getting responses for my emails. I can't expect such bad bad services after your tie up with prestigious walmart. Flipkart is not even 1% of walmart service level.
I have tried my best to install tv infront of me but no support provided by flipkart since i am going out of country. Since 29th august i have been promised that my issue will resolve in 12-48hrs which never resolved.

Oct 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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nikhil Prakash I

from Tarikere, Karnataka

Sep 11, 2018

I purchased a Lenovo power bank on flipkart site .I thought it will be in good condition but I used only 2 days its not charging correctly. Don't allow these sellers to sell on flipkart site it I'll spoil good name of flipkart .and kindly take the item return and refund me

nikhil Prakash I's reply, Sep 6, 2018

Please take return and refund my amount
Thank you

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Address: 713424

Hello team!

I have accumulated total 2, 338 amount and it is already approved. The transaction was on sept, 2017. But still, now flipkart didn't transfer amount to my bank account.

I have already sent several emails to them but nobody replied and resolved the issue. I request flipkart affiliate team to pay the affiliate fee.

Affiliate id - intajzitg
Mail - intaj. [protected]@gmail.com

Thank you

Oct 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Sep 11, 2018

Updated by intaj Check the screenshot and find the account and please pay the affiliate fee that I accumulated.Thank you

View replies

Prachi Gulati

from Gurgaon, Haryana

Sep 11, 2018

My order no is provided with screenshot.
I had ordered a pair of dumbles on 3rd sept and the expected delivery date is 10 sept i.e today.
But i hadnt received my product yet.
It is showing on first stage.
Please find tge attached screenshot

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