Flipkart Complaints & Reviews

Address: Mumbai City, Maharashtra, 400001

Website: www.flipkart.com

Worst service ever seen and experience. Firstly delivering wrong size of t shirt to customer, secondly no exchange facilities and thirdly pack of fools at customer service and delivery persons. They lie to customers that we will do this and that but cant simply process a return and refund for a request place within 1 single working day due to wrong product delivery without mrp tag and blaiming customer that we are lying.

Oct 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 09, 2018

Updated by Fatemas Need immediate action, either exchange of t shirt or refund with handsome compensation in both the cases because of the inconvenience caused to me for such a silly thing.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 12, 2018

Flipkart Customer Care's response We've interacted with the customer and apologized for the issue caused, necessary info provided as all F-assured products comes with MRP tag so denied for the return request, however, considering the wrong size product delivered we requested customer to confirm if the product is available customer info as the product is disposed hence feedback noted for the overall experience and closed the complaint.

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Address: Ahmedabad, Gujarat, 382465

Website: www.flipkart.com

I have purchased mi tv from flipkart on 11.8.2018. After purchasing, their installation date was 24.08.2018, but nobody was come for installation. I am waiting for installation since 24.08.2018. Every day i called to flipkart service and they are assuring me that installation will be completed in next 48 hours. But nobody has visited to my place. After that, i have called their customer support and registered complaint. During complaint registration i have been told by their technical support team will contact me and will do the installation.
As promised technical team does not contact me nor done installation.
Really the flipkart support system cant fulfills the customer need. I have very bad experience with flipkart. I want to request to them, who are the same experience from flipkart, please comment below.

Oct 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Darjeeling, West Bengal

Website: Ekart

Delivery boy bikash paul using mobile no. +[protected] and delivering to pin code734003 was supposed to deliver my package green junction epsom s... With tracking id fmpc[protected] on 8.09.2018 however i could not be reached yesterday due to weak signal at my home and the delivery address is my office address which was closed on the said date. He has the audacity to call me up in the evening and shout at me for not getting in touch with him. Also i couldn't get in touch with his as there was no number given in the msg i received from ekart as you can see from the msg i am attaching here undelivered: green junction epsom s... With tracking id fmpc[protected] from flipkart.com could not be delivered today since we could not get in touch with you. We will try again on next working day. Click to give feedback: HTTP://ekrt.in/ctabOKNNNN. then he blabbers all kinds of # at me and then i told him clearly to deliver it on monday as it's my office address and my office will reopen on monday. Then it's sunday today ie 9.9.2018 and this fellow calls me up again and tells me to come pick up the package. I told him yet again to deliver it tomorrow that is monday as my office is closed today and he has the guts to tell me that he will return the product "fir mujhe kuch mat bolna ". When i tell him return karke dekho i will complain against you he tells me "haan haan jo karna hai karlo " please tell me ekart what kind of hooligans are you people hiring??? Disrespecting customers like this and then giving them mental harrassment! I will further escalate the matter if this boy does not come and apologise to me!!

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 09, 2018

Updated by Rrachana17 Delivery boy Bikash Paul using mobile no. +[protected] and delivering to pin code734003 was supposed to deliver my package Green Junction Epsom s... with tracking ID FMPC[protected] on 8.09.2018 however I could not be reached yesterday due to weak signal at my home and the delivery address is my office address which was closed on the said date. He has the audacity to call me up in the evening and shout at me for not getting in touch with him. Also I couldn't get in touch with him as there was no number given in the msg i received from ekart as you can see from the msg i am attaching here Undelivered: Green Junction Epsom s... with tracking ID FMPC[protected] from flipkart.com could not be delivered today since we could not get in touch with you. We will try again on next working day. Click to give feedback: HTTP://ekrt.in/ctabOKNNNN. Then he blabbers all kinds of ### at me and then I told him CLEARLY to deliver it on Monday as it's my office address and my office will reopen on MONDAY. then it's Sunday today ie 9.9.2018 and this fellow calls me up again and tells me to come pick up the package .I told him yet again to deliver it tomorrow that is Monday as my office is closed today and he has the guts to tell me that he will return the product "FIR MUJHE KUCH MAT BOLNA " . when I tell him return karke dekho I WILL COMPLAIN AGAINST YOU he tells me "HAAN HAAN JO KARNA HAI KARLO " please tell me ekart what kind of hooligans are you people hiring ??? Disrespecting customers like this and then giving them mental harrassment ! I will further escalate the matter if this boy does not come and apologise to me!!

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 282007

I brought a sari of cotton bluish in colour on flipkart i got it by today. When i open a look on. It has a some cuts on it i dont like it so please replace it by new one. It is sold by path saree 401 smc shopping center, twin tower, near railwuy ganala, shara darwaja, ring road, surat - 395002 ordered through flipkart. So i want new one. So call me first regarded to complain

Oct 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 17, 2018

Flipkart Customer Care's response Product replacement request was taken and Customer has received the replacement product .

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My asus zenphone max appeared faulty after it was delivered to me. And since then i'm complaining for weeks but they are not taking responsibility of that. They are harrassing me with misguided informations and has also blocked my phone number. I tried reaching them but they are not responding in any manner. My 30 day replacement is set to end in two weeks. Therefore i'm lodging a formal complaint against flipkart. If you'd take notice i'd be extremely grateful.

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 15, 2018

Flipkart Customer Care's response Customer raised complaint regarding product replacement, we have interacted with customer and informed replacement is completed from the seller end. Customer confirmed that he received the replacement product, hence closing the case from our team.

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Address: 152002

Main ek product purchase kiya tha flipkart se sunflame ka chilla 10 may ko sbi debit card se emi option mere ko 12 month emi choose kiya tha or one month ka emi 729 rupees e ghar walo ne bola aap cancel kar do main isko mera aaj bhi emi cut raha hai cancel kar diya aur mera refund abhi tak de mere account mein nahi aaya please meri help karo
Hainsh sharma
[protected]

Oct 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 09, 2018

Updated by [email protected] Main aapko image galti se Koi Hor send kar di hai main aapko Flipkart ki order cancel ki image send karta hoon

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 110088

Website: www.flipkart.com

I placed an order on flipkart about a painting with order id: od[protected] on sun, aug 12th '18, it was delivered on fri, aug 17th '18, i placed a return on 19th the website told me that the flipkart delivery person will collect on 24th august, okay, i waited and no one came, i talked to them they said he will come next day, i again waited after that no one came and the seller secretly cancelled the pickup without my consent and flipkart didn't send any message or call to me, when i checked it didn't show any response.
I talked to customer care again they told me that it's over 10 days and now we can't refund your money.
Sir, i am feeling harassed they played the game very well with me, without my consent they scammed me, flipkart looted me.
Is this the service i am expecting they are doing fraudulent activities with customers, i don't have time to go to consumer court as i am a housewife.
Kindly help me or this will give me the tension.

Please help me please.

Oct 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 560028

Bad customer service, i was speaking to a rep name nidi, she refused to help, nor was she able to transfer to supervise, also sounded like the supervise did not want to come on line. She disconnected the call, complaint "in[protected]". I had ordered a product, they did not accept the exchange, nor was i given an option, to get my new one. Extremely poor services. Order od[protected].

I have never experienced a worst customer services than this.

1. There were so many alternates & instant resolution you could have offered.
2. The call was disconnected in a unethical way.
3. I had to go through a mental trauma as i was forced to repeat myself 100 times.
4. Giant waste of my 1 hours, i was fully stressed, just because the manager did not come on the line nor was a concrete decision taken.

I need this problem resolved.

[protected] sunil

Oct 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 09, 2018

Updated by Sunilkrishna9817 I was suppose to gift this product to my wife on her B'day

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Mar 27, 2023

Updated by Sunilkrishna9817 Problem never resolved.

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Address: New Delhi, Delhi, 110059

Website: www.flipkart.com

I purchased a iphone 8 smartphone from flipkart on 14 jan 2018. While making the payment i saw an offer stating "8000 cashback for icici credit card offer, as the offer is only valid on applicable dates credit card"and i made the payment through icici credit card and i still haven't recieved the cash back. Despite sending multiple reminders to flipkart they haven't responded.
Below is my details
Order no : od[protected]
Mobiles number is :-[protected]

Oct 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Yamuna Nagar, Haryana, 135103

I requested a replacement for ifb machine, no technician visited and complaint was closed stating fraudly that it has been resolved. It is very wrong and again i requested for replacement, suffering from this acute problem of inner drum.
I paid an amount of ₹32990 and still machine is not working properly, i request you to kindly get the replacement done.
I am unsatisfied, expecting a quality service from flipkart.
In contrary to it if nothing is solved i am satisfied with even refund also.

Oct 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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IFB Industries Customer Care

from Mumbai, Maharashtra

Sep 27, 2018

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

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Address: Gurgaon, Haryana, 122006

Flipkart had cashback offer on google pixel 2 xl for rs. 10000 by paying through hdfc bank debit/credit card and i am eligible for this offer as i ordered the product through hdfc bank debit card order id - od[protected] which was delivered to me on june 6th 2018

This amount was supposed to be credited into my account by aug 30th 2018 as mentioned on their website clearly. The date's passed and the amount is still not credited. I contacted flipkart support multiple times and they are not giving me proper answer and asking me to wait more and more. Please help.

I am attaching the snapshot where it's mentioned that cashback will be credited by aug 30th 2018

Regards,
Manjeet

Oct 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response Customer raised a complaint regarding HDFC bank cashback offer. We have interacted with the customer and informed that the cashback offer is not applied on his purchase. Hence, closing the complaint from our end.

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Website: Flipkart.com

Flipkart is fraud. I ordered a benetton hard case trolley bag worth inr 5500 and i have received a unbranded 300 bucks worth duffle bag. Customer service is very poor and does not provide any help. Back end team is still investigating, don’t know what. It’s been 10 days now already and they could only manage to reject the return raised without any reason. I do not recommend anyone to use flipkart. I need the refund asap

Oct 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Sep 11, 2018

Updated by Mailzam Order number: OD[protected]. Called CS multiple times. Absolutely no use. Such a waste of time. Give me my refund and take your item back. I am deleting flipkart forever and will recommend others as well

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Address: New Delhi, Delhi, 110030

Website: Flipkart

Name mohit kumar
Reg. No. [protected] in flipkart.
I buy asus zenfone mobile but i get different colour mobile phone and used mobile. I complaint in flipkart but he say wait for 48hrs i call aftr 48hrs he says wait for 48hrs. He doing same thing every time.
Please help to to replace it as soon as possible. I buy this for my mom to gift on brthday.

Oct 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Oct 21, 2018

Updated by Sexymunda you got the video

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Address: Nagpur, Maharashtra, 440033

Order no od[protected] dtd. 29/08/2018the google pixel 2 was deliver to me on 31/08/2018. It was a dead piece which after charging for 6 hours was not starting. Complained on toll free no. And they directed to google support. Google support after delaying the matter for 6 days are refusing to pick up the phone and now i am stuck up. I want to return the phone back to flipkart ad want the entire refund from flipkart, because now i do not believe in flipkart anymore. They will replace me with a more defective piece. Amazon is 1000 times better than flipkart and will advise all my freinds and relatives in face book, twitter and all means of comminuication"never buy from flipkart"

Oct 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 08, 2018

Updated by k v aiyer Order no od[protected] dtd. 29/08/2018the google pixel 2 was deliver to me on 31/08/2018. It was a dead piece which after charging for 6 hours was not starting. Complained on toll free no. And they directed to google support.Google support after delaying the matter for 6 days are refusing to pick up the phone and now i am stuck up. I want to return the phone back to flipkart ad want the entire refund from flipkart, because now i do not believe in flipkart anymore.They will replace me with a more defective piece. Amazon is 1000 times better than flipkart and will advise all my freinds and relatives in face book, twitter and all means of comminuication"never buy from flipkart"

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the product delivered. We have interacted with the customer and found that customer has not contacted the brand/not visited the authorized service center. We have informed the customer that as per the sellers return policy for this product, he needs to contact the brand or visit the authorized service center. The seller will not be able to accommodate customer request for return of the order. Hence, closing the complaint form our end.

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Address: Ahmedabad, Gujarat, 382115

I am really unhappy with this product and i have raised the replacement request yesterday. Today i got call from your customer service and he told me a technical person will come to verify the issue. This is really a cheep service offered by both seller of this phone as well as flipkart.

I am a genuine customer of flipkart but such a irresponsible answer from flipkart forcing me to withdraw my account from it.

Sanjay

Oct 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 09, 2018

Flipkart Customer Care's response We'd like to let you know that the seller has arranged a replacement for the product and it'll reach you by September 14, 2018. The item originally delivered to you will be picked up at the same time.

Please keep the item along with the original product box, accessories and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.

Verified Support

Sep 09, 2018

Flipkart Customer Care's response Closing the complaint from our end.

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Address: Udham Singh Nagar, Uttarakhand, 262308

Whenever i order anything from flipkart, as i haven't ever complaint about its products since it is a reputed and reliable firm but sir/mam your delivery partners are not supportive enough because whenever my items reach there they call me to take it from their office (If i were able to take it from the hell long distance why would i purchase it online then?) and when i urge them to hand it over to me at my adobe they just cut the phone and cancel the order by their own, everytime. They didn't ever came to my home for delivering,
Please do something about it

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response Customer raised a complaint regarding delivery of the order. We have interacted with the customer and got a confirmation of cancellation of order due to delay, accordingly, the seller has cancelled the order. Hence, took feedback and closing the case.

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Address: 700157

I had placed order (Od[protected] for the poco f1 phone on flipkart on 5th september 2018. With payment option cod, and to be delivered by 7th september. On the day of delivery, delivery agent requests to make payment other than card, as machine was not working. So i paid the amount (20999) via the flipkart website. And the amount gets promptly debited from my account.
However, delivery agent denies any notification of the payment, and hence asks for the amount to be paid by cash or phone payment. But the amount has already been deducted, and i'm not gonna make twice the payment.
Customer care informs that the payment has been made, and the updation process to the delivery agent will take a days time. But even the next day, the delivery agent is not updated about the payment, and asks for the amount to be paid. This time, customer care informs that they've raised a complaint, and it'll take 5 days to resolve it. But if the payment has been made, why should i have to wait for 5 more days to get my phone?? Why should it take so much time to notify the delivery agent that the payment has been made to the site???

Sep 12, 2018

Complaint marked as Resolved

The payment was unsuccessful in first place. Even then, the customer service was claiming that payment is successful, and product will be delivered within 5 days. Finally after checking with bank realised that payment unsuccessful, hence refund completed. Then called delivery guy and paid for it then and there.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Address: New Delhi, Delhi, 110076

I placed an order for shoe bags on flipkart. When i placed the order it said the quantity of the shoe bags in a single order was 12 bags. I needed 60 bags so ordered it in quantity of 5 (12x5=60) as the product details said it contained 12 bags. But when i received the order the bill said that there were 6 bags per order and i received a total of 30 bags only. And the amount i had to pay was of 60 bags. Double the price of what i got! Really...

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Website: www.flipkart.com

I ordered for a xolo era mobile and i received it on 06th september in exchange of my mobile samsung j2 (Omnitech retail). As i switched it on, the mobile was hanged.in an hour almost 5 times, my mobile got hanged. I restarted, robooted, restored factory settings, uninstalled the basic apps such as wa and imo, and then restarted it again. And again it was like that.

I raised for a return request. So technician came and checked. He analysed the product and said, yes it is defective.

Now, flipkart says, only replacement is possible. I do not want a replacement. I need a refund and also my mobile which i exchanged for.

Or credit all the refund in flipkart money itself, so that i can order for an other mobile.

Customer service is very bad in flipkart. On december 06th, when i spoke to flipkart executive, he said, for same day return, refund is possible.

Now an other executive says, it is not possible.

Oct 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Ahmedabad, Gujarat, 382445

I ordered for hp laptop 15q-bu039tu.
But received different model which is hp 15-bs542tu
Its serial no cnd8071c71
Product no 2ey84pa#acj
My return request rejected three times already.
Please provide me a replacement for same.
Flipkart did not support me for replacement for my laptop.
Flipkart did not follow up my request in given time everytime.

Oct 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Flipkart Customer Care's response We will revert on it.

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Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1469

ill treatment by ekart delivery man & pathetic after service

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mi led tv installation delay

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misbehaviour by ekart delivery boy

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sari nav405 path saree striped woven fashion clothes linen

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delivered faulty mobile and not changing it

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refund not complete related complaint

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pitaara box geometric abstract framed wall art painting print canvas painting (12.0 inch x 18.0 inch)

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product not delivered, nor was the exchange accepted

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cashback not received ("8000"k)

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replacement rejection without any intimation

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flipkart cashback - 10000 cashback on pixel 2 xl hdfc bank

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wrong product sent and not accepting return

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mobile replacement

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google pixel 2 mobile purchased on 29/08/2018

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redmi note 5 pro issues

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complaining about delivery system near my location

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product paid for, yet delivery agent says not paid

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received less quantity of the order placed

xolo era mobile - I need refund

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delivered a different model laptop

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