Flipkart Complaints & Reviews

Address: Bangalore, Karnataka, 560037

Website: Flipkart.com

I have ordered an iphone from flipkart on september 7th and paid total amount. Promised date to deliver the product was september 10th. They didn't deliver the product yet. It was a surprise gift on an occasion. I am calling customer service daily but no use they keep escalating the issue and giving dates to resolve it. Today is 13th september no progress in the delivery yet. I was told the issue will be resolved by september 12th but again saying it'll be resolved by september 14th. I have paid huge amount for the device. They are really irresponsible and negligible. They don't know the value of occasions and customers feelings. No assurance from the management too. Making false promises and cheating customers. Please do the needful immediately. Thank you in advance

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Sep 17, 2018

Updated by justin666 Flipkart gave me a new promised date which is September 15th...

As usual they didn't stand on it.. They called me and saying new promise date is 20th September...This is not fare...We should do something about false promises being made by these people regularly..

Sending emails saying that the order has been delayed. I got this email yesterday as well as today... Don't know what's happening..

It's the worst website to buy costly phones seriously.. Pathetic delivery system and failure customer service..No one are well trained including the senior advisors...

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Address: 226009

Website: www.flipcart.com

Sir,
I purchase a king size bed from flipkart in the last month of august 2018 and received this product on 02 sep 2018 after installation of the same i observed that product is different from picutre shown on flipkart application.
Then i apply for return on 04 sep 2018 and the return is accepted by flipkart and msg seen on application the return is done by service boy before the 10 sep 2018 and picked the item by 12 sep 2018.
Nobody's come for return on given period by flipkart and i seen msg on 11 sep 2018 "return is rejected". Then i call to costomer care and the care boy siddharth reppiled me your return is rejected by seller and we nothing to do.
How is possible?
Please do something for me

Oct 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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My transaction id was s38074955 which corresponds to the order i made for a mi headphone with order number od[protected].

Initially, while making the order i opt for cod but decided later to pay it by card. Even though the sum was deducted i received a message saying transaction had failed, responding to which i cancelled the order immediately. I still haven't gotten back my money and would like you to look into this as soon as possible.

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Website: www.flipkart.com

Flipkart â€” flipkart is continuously harassing me for the flipkart pay later bill of rs 3669 whereas they themselves blocked my account. And whenever i send an email to flipkart customer care they are replying with same message saying that i cannot login to my account. And their backend team is saying that they cannot unblock my account since they unblocked my account once for 24 hours but nobody from flipkart told me that i should pay within 24 hours. Now they are saying that they will initiate the legal action. If flipkart unblocks my i will pay immediately.

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 13, 2018

Updated by samarthhathwar Flipkart — Flipkart is continuously harassing me for the Flipkart pay later bill of Rs 3669 whereas they themselves blocked my account. And whenever I send an email to Flipkart customer care they are replying with same message saying that I cannot login to my account. And their backend team is saying that they cannot unblock my account since they unblocked my account once for 24 hours but nobody from Flipkart told me that I should pay within 24 hours. Now they are saying that they will initiate the legal action.If Flipkart unblocks my i will pay immediately.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Kannur, Kerala, 670307

Website: www.flipkart.com

I am from kerala...in kannur district... I am living in payyanur (Pin : 670307)
It is a city. But you're service is slow in this place. Please solve this problem
But why flipkart delaying product. Shame!
I hope flipkart will solve this problem fastly... 670307 is the problem pin

Make this pin to a india post service also... This will help you're service easily
Please sent couriers in (Indian postal service)...

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: Mumbai City, Maharashtra, 410206

Website: Flipkart

I purchase 1 belt on cod, they delivered 2belts which i didn`t order, for reference i had attached the snap, in there return process i can`t able to register my bank details, so i called there customer care number first they ask all the details of the product & then for refund they are ask my bank details for beneficiary registeration with otp, it means they are frauding us.

Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 19, 2018

Flipkart Customer Care's response Customer raised complaint regarding product replacement, we have interacted with customer and customer confirmed that he received the replacement product, hence closing the case from our team.

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T

the-piku

May 18, 2021

I received a damaged product. I contacted Flipkart customer service. They told me to share my Account number, IFSC code, Mobile Number, Email Id and then he said that they have shared an OTP for confirmation, which I shared at that moment. But sharing OTP is always said no. So I am skeptical about it, if I have been scammed. Please help!

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi sir my name is abhash

My email id : abhaas. [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

Oct 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 491995

Website: www.flipkart.com

On 05 sept 2018 i ordered a mobile phone from flipkart 23999rs from my debit card after few hour i cancelled due to some finencial problem
so flipkart send a mail that on 07 sept 2018 the amount was credited and after 07 sept 2018 i contact with flipkart and said that in my account not show my refunded amount
then they tell me wait a 12 sept for resolved your problem i wait they call me on 11th sept and said it problm show by your bank then on 12th sept i were talk with bank clerk
he said that No such type of refunded on your account then again i call flipkart they said may be problem show in bank some time money were stuked angain i go to bank clerk they send me to there manager and they said no money of your were stuked
again i call flipkart to know form which bank they credit my money they said by back to source and every when i call flipkart they send me only reference number or transaction id which are not work in my bank they can't check this
whenever i call flipkart they said your refund is completed but in my account my refunded amount is not show
bank said this is not our side problem just call flipkart so i had try many time and they said some charges form fill but banker said no stuked money and after some time i again call flipkart they said compaint on dispute greivence of bank

they send only reference number:74332748249824850213523
transaction id:[protected]
authorization code:183185

soo please kindly solve my problem

Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 13, 2018

Updated by pranshusahu123 My contact number [protected]

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Sep 14, 2018

Updated by pranshusahu123 May be that day the seller had bulk or transaction had done on 05 sept 2018 that's why may be seller get confuse due to lots of people transaction sooo please check the transaction id an all with proof which is debited my amount in my account not and Screen shot because many app or sofware create a fake transaction id an all so please give me a direct contact with a seller or you have to give me a back my amount

Sep 14, 2018

Updated by pranshusahu123 And main thing is that i had get information from flipkart i have audio record also that seller send my amount form PAYU software in this application a seller credit my money only on my account number but i had paid by debit card and in my account No account number mention soo how seller can transfered i can't understand

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Address: Indore, Madhya Pradesh, 452001

I have purchse asus zenphone 5 z though flipkart though my account ([protected]@gmail.com).. But not happy with front camera picture is not good... I have raise complaint for return replecment.. Tech person has come for inspection (Sachin is his name asper true caller.. And number is [protected].. He visit my home today 12 sep near about 6 pm.. And he check the phone and told it will replace... And take sign on blank form... And did not mentioned anything in report in front of me.. And after some time i have recived email that return request has been cancel.. I have called to cc and he told that as per tech person issue has been resloved and customer is happy. They are making fool to customer or may your tech person looking for some bribe from me but i have not asked him to.. I guess and he put wrong stement in report... Simplyu flipcart team is not supporting i have asked to cc team to give me email id on which i can raise complaint give me grievance id,,, but they told they dont have, i dont understand which kind of service they are giving to cutsome... I have mail to mr kalyan. Me binny and vinay.. But they are not responuing... I have not recive any single revert from them.. Now cutsomer service team asking please contact to brand... Now i want my money.. Refund.. Looking for positive it just mentally harassment with customer.

Oct 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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U

Ultimate Thinks

from Gagret, Himachal Pradesh

Sep 13, 2018

When I call they say bad words to me .

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Address: Bangalore, Karnataka, 560076

Website: Flipkart

I had ordered for digisol modem od[protected] which reached to my nearest hub on 8th sep 2018. I received message on sunday 9th sep 2018 morning that product will be delivered that day. I cancelled my plan of going out just to collect this product. Evening at 4:17 i received message telling that 'our executive ([protected]) was not able to deliver the product (Awb[protected] as you asked to cancel it'. I called the executive back telling i didn't cancel any order and he told me that i didn't cancel order but it is their store closing time so will be delivered next day. Monday was bharat band so expected delay. I didn't receive any update by tuesday morning so checked delhivery courier website which showed customer cancelled order and no reattempt was done by customer to collect the item.
I complained to flipkart on tuesday (11th sep) afternoon at around 4 in the evening and they gave me incident id as :in[protected]. I was told to wait till 14th sep to get resolution for this. Today (12th sep) when i checked the delhivery website i see that product is going back to the seller and almost reached his nearest courier hub.
I called back sometime back to know the action that was taken based on my complaint yesterday and only thing he could tell is wait till 14th sep.
I was waiting for the product for 3 days leaving all my work and needed it to start my work from tomorrow. Who will take the responsibility of all these delay? I have to wait till 14th sep just to know the order reached seller and is cancelled? When you create an incident why don't you update on what action is taken? Because of flipkart delivery fault i have to waste my time and work in affected. Give me update on what is happening and what action is taken.

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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This is the message i got on my phone when i have not ordered anything. Please look into it and resolve.
Order placed: your order for prime tunga premium so...+9 more products with order id od[protected] amounting to rs.1287 has been received. Your flipkart supermart item (S) will be delivered on fri, sep 14, 2018 between 8:30 pm and 10:30 pm. Manage your order here http://fkrt.it/dhg~vLuuuN

Oct 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 791111

While tracking my order they showing my order has been delivered
I already paid my product price through net banking this not good for consumer it is totally a violation of my consumer right kindly solve my problem my problem as early as possible because i already paid a payment of this product and put a penalty on this site od[protected] wranglers regular jakov men's black jeans
Seller retailnet

Oct 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: New Delhi, Delhi, 110051

Website: www.flipkart.com

Fraud..fraud...fraud...
Flipkart is one of the fraudulent site i have ever seen. I ordered jbl t110 pure bass headfones but did not received the product and it shows the product was delivered and i already paid Rs 800 for the same, so i request you to all the people of india please do not purchase a single product from Flipkart, , , it is totally fraud, thaty why BINNY BANSAL ( ceo of Flipkart) sold his share to walmart because he is not able to run this company, , , bloody ### company, , , , bane for e- commerce society...

Oct 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Sep 14, 2018

Updated by Rishabhgpt36 There is no any action or confirmation given by your side. Please refund my money or deliver my product as early as possible

Verified Support

Sep 20, 2018

Flipkart Customer Care's response Customer raised compliant regarding product delivery we have interacted with customer he conformed product got delivered.Hence closing the case from our team.

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Address: Kota, Rajasthan, 324010

Website: WWW.FLIPKART.COM

Sir/Madam,

@binnybansal, @_sachinbansal Sir I purchase a mobile from flipkart
Asus Zenfone Max Pro M1 & It is Different & Defective so I want to
return it but there is no response from your team & they just denying
to accept it without contacting to me & giving me time to contact from
last 8 days but not contacting. So for that if you want sir they i
will send all the contact emails which is from your side to me also
from my side to you and for this concern i have sent you approximately
50 emails and so many times call to you but your team member said that
they will contact me within 24 to 48 hours but they are not trying to
contact to me and also send me resolution without taking my problem
into consideration So please resolve it sir.

Sir/Madam I have send so many request to your cs department but non of
them giving me solution and also they are neither sending person to
check details of this problem nor giving solution of this problem and
also they are rejecting this return request without contact with me i
have so many emails from your side and in each email they just saying
that we will contact with you at this time means they are just giving
me time and not contacting to me so please resolve this issue.

I am Also attaching all the emails which I send to you in last 8 days.
Please see them for reference purpose.

Thank you

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Meerut, Uttar Pradesh, 250001

Website: Flipkart

I have oderd a f&d t 200x
But i jave recived v328 model
... Which is totally different from which i have oderd
A diffrent
I have requested for a replacement, on
28 september.. Delivery boy came to my house
But he refuses for replacement...
And he abused me insullts me and used a very dirty language against my religon
The word used by him is "bhenchod, bhosdike, madrchod, masulban ha na tu islia cheating kr rha ha, dousre speaker dera ha madarjaat, dheekta ho kese badlte ha tere speaker, kisi ka baap nai badlva skta ye speaker... Ja krde complain flipkart mai"
And he insults me more and cancelled my replacement
.. I register a complained against him 4-5 times but no action is taken against him
... After wards flipkart team contacted me and they created a new pickup for me
But again on the pickup date.. Delivery boy didint called me and cancelled my request
He didnt contacted me or came to me
He cancelled my request
.. Then i called flipkart again
And register a complained against him again

But this time also no action taken
Now its 4th time
Flipkart leader called me and try to create a new request
But after sometime
I have recived a mail that my account is closed... What the helll?
First the send me the diffrent model, then the didn't replace it, the insulted me thorough thier delivery boy
And then closed my account..
They dont have hummanity
Thev cant understand what i am suffreimg from since one month

And now rheb are. Not replying on my mails
Plz responde
Resolve my problem

Oct 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 560029

Website: Flipkart.com

Day before yesterday I have made a purchase of 7 products in Flipkart. I got emails from Flipkart stating that my orders have been shipped. Yesterday evening 1 out of 7 products delivered to me. But out of the blue at around 9 O'clock I got a mail from Flipkart saying that the refund is completed. I got confused and cross checked what happened. I havenâ€™t canceled my order but itâ€™s showing refund completed also. I checked the product price in Flipkart now they have doubled the product prices. So, I called their Customer Care and then they told me that seller has canceled my order from his side. I asked the reason they simply told that product was not available with the seller so he canceled it. I told him that how the seller ships the items initially if they donâ€™t have a product. The guy asked me to be on hold while he connects the call to his superior. I said OK and waited, after 3 minutes being on hold the call disconnected automatically.

Today I have called them again. Now they have mentioned that my pin code is not serviceable so that they have canceled the orders. First thing, I am living in Bangalore ( near Forum mall ) and the seller is also from Bangalore. So my location is not some rural/outskirts area. Second thing how can they deliver one product yesterday if my location is not serviceable. Flipkart is simply saying sorry for the inconvenience we canâ€™t do anything. If you want to order just reorder again with increased prices.

Flipakrt shipped the ordered and then canceled it and saying the product is not available its your bad you chooses flipakrt and Retail.net seller.

Oct 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Sep 16, 2018

Updated by Krishna Malireddy Still not resolved

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Address: 560029

Website: Flipkart.com

I donâ€™t know whether Flipkart is better than Amazon or not in business and sales perspective but whereas In customer satisfaction, Flipkart is far behind the Amazon. I just want to write down my experiences with both the eCommerce sites.

A few months back I have placed an order for Dell Charger in Amazon. But the order hasnâ€™t even Shipped after the due date also. So I have called the customer care and they have told that there is some technical issue and asked me to order it again. I have checked the product to order but now the price is increased by 200 rs. So, I called customer care that how can they cancel my order and ask me to re-order if the price of the product varies.

Here comes the best part Amazon customer executive apologized for the inconvenience and added extra increased price as Amazon pay balance.

Whereas day before yesterday I have made a purchase of 7 products in Flipkart. I got emails from Flipkart stating that my orders have been shipped. Yesterday evening 1 out of 7 products delivered to me. But out of the blue at around 9 O'clock I got a mail from Flipkart saying that the refund is completed. I got confused and cross checked what happened. I havenâ€™t canceled my order but itâ€™s showing refund completed also. I checked the product price in Flipkart now they have doubled the product prices. So, I called their Customer Care and then they told me that seller has canceled my order from his side. I asked the reason they simply told that product was not available with the seller so he canceled it. I told him that how the seller ships the items initially if they donâ€™t have a product. The guy asked me to be on hold while he connects the call to his superior. I said OK and waited, after 3 minutes being on hold the call disconnected automatically.

Today I have called them again. Now they have mentioned that my pin code is not serviceable so that they have canceled the orders. First thing, I am living in Bangalore ( near Forum mall ) and the seller is also from Bangalore. So my location is not some rural/outskirts area. Second thing how can they deliver one product yesterday if my location is not serviceable.Flipkart is simply saying sorry for the inconvenience we canâ€™t do anything. If you want to order just reorder again with increased prices.

You can clearly see the difference between the Flipkart and Amazon here. Amazon provided the pay balance just because they are not able to ship in time whereas Flipakrt shipped the ordered and then canceled it and saying the product is not available its your bad you chooses flipakrt and Retail.net seller.

Amazon Flipkart (always)

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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Address: New Delhi, Delhi, 110002

Dear Shahab,

Thank you for contacting Mi India Customer Support. My name is Rajashree.

I apologize for the delay in response from our end.

I understand that you wish to replace your device(Redmi Note 5 Pro) as you are facing multiple issues with your device. I will help you with the
necessary information.

I would like to inform you that, we will not be able to replace it from our end as it was purchased from Flipkart so, I would request you to get
in touch with them to get it replaced.

Regarding the battery issue, kindly
follow the below mentioned steps:

1) Find out if mobile data/ Wi-fi is kept on at all times. This can affect the battery performance. Turn these functions off when not required.
2) Check for apps running in the background and ask the customer to clear the unwanted apps running in the background.(Some
apps may run in the background always and drain the battery). If this problem occurred after a recent app installation, kindly uninstall the app & check. Also, get all the installed apps updated from Play Store.
3) The screen brightness level will also affect battery life. Decrease the screen brightness or select auto-brightness for longer battery life.

4) To get the best battery life, only Xiaomi original equipment: battery and charger must be used.
5) Keep sensors like BT, GPS,
Hotspot switched off when not in use.
6) Check if the device is on the latest
verison of MIUI. If not, kindly update the phone to the latest version for better battery life.
7) If there is a lot of network fluctuation, kindly change the SIM card & check the device in a network-enriched area.

I would also request you to perform the below mentioned troubleshooting Steps:

1) Open Recent Apps(Press Recents Button) Clear All Apps
2) Security AppBattery Battery SaverOn

3) Security AppBattery App Battery Saver Select App Select from Options(MIUI Battery Saver- Recommended)/ (Restrict Background Activity for
Suspicious/power consuming apps)
4) Settings Battery Manage Apps Battery Usage On
5) Check for battery health. Go to dialer *#*#4636#*#* Battery info Battery Health.

Regarding the camera issue,
I would request you to follow the troubleshooting steps:

1. Clear the data and cache, to do that: SettingsInstalled AppsAllCameraClear data and Clear cache.
2. Hardware test:Open diallerType *#*#6484#*#*select camera tap on camera tabcheck if camera is working.

Regarding the speaker issue,
I would request you to follow the below-mentioned troubleshooting steps:

1. Check for any obstruction in the speaker grill - example a cover, dust or something else.
Grill should be absolutely clear to allow sound to pass through.
2. Check if the Volume is set to audible level, Silent Mode is off.
3. Check if this problem is observed while using a certain app. If yes, get the cache & data cleared for that app & check.
4. Perform the Hardware test: Open diallerType *#*#6484#*#* Tap on Speaker Run the test.

If the issues persist, I request you to do Factory Reset which is in the settings page. Please backup your device before doing factory Reset.

Note: When you take local backup photos, videos and music will not
backed up. Hence, my humble request is to take all your backup and transfer or copy paste your backup file to
computer or any external storage, before performing the factory reset. Factory reset will erase all the items from your device.

Create a backup:

1) Got to "Settings".
2) Then select "Additional setting".
3) Select "Backup and Reset".
4) Tap on "Local Backups".
5) Then select "Backup".
6) Select Apps, Accounts, Contacts. Deselect System.
7) Create Backup.

This will create a backup of your device.

Factory Reset:

Go to Settings ---- additional settings ----scroll down and select backup & reset ----- Scroll down and click on Factory data reset -- click
on Reset phone at the bottom. This will reset the phone to factory mode.

If all the troubleshooting steps didn't help in resolving the issues, please visit any nearby service center. Please click on the below link(select
the state and the city):

http://www.mi.com/in/service/repair/

You can also find answers to commonly asked questions here:
http://www.mi.com/in/service/help

If you have any further queries, please feel free to contact us.

Regards,
Rajashree
Mi India Customer Support
Website:
www.mi.com/in
Facebook:
https://www.facebook.com/XiaomiIndia
Web Chat Service:
http://www.mi.com/in/service/online
Hotline:[protected]

From: shahab kabeer
Sent: Tuesday, September 11, 2018 6:47:00 AM
To: Xiaomi Customer Service of India
Subject: Replacement required

Dear Mi
Im Shahab from delhi I bought a Red
Mi note 5 pro from flip kart in july 2018 I faced so much problems in this device battery drainage, camera issue automatic speaker on during call I had so many time call in mi so Many time visit in mi many calls to flip kart but problem not resolved finally flipkart hands up and said this branded device from mi they will be replace your device I had servify from your side service center people said call to customer care of mi for replacement they said this device had so many problems. Now what can I do register a case against mi or flipkart both and I have original bills or you replace with new.
[protected]
[protected]

Dear Rajshree I had done all things which you tell me many times in your service center, on servify by your side, on call by your side flipkart said its a branded device by mi not a local one why should they not replaced a faulty device which has guarantee by mi now main issue is battery drainage im not a heavy user of data my data connection only on in morning or evening. It has 4000mah battery and I observed the back up of 34 hours but in few days backup only 25 hours then I visited the mi service centre they updated the device and back up stable on 34 hours again after few days backup gone on 16 hours only after a full charge this problem continue again visit again servify again again again im frustrated by mi people.
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Oct 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

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I ordered bata heels on 2, sep, 2018 of worth rs.1, 104. It was delivered on 4, sep, 2018. But the size didn't fit me though it was the largest size available. So i decided to go for refund option i placed the complaint on 5, sep, 2018. The service man came and took the heels. But today it had been 12, sep, 2018. My money yet had not been transferred to my account. I have attached all the pic's that i was having regarding the order and return. Plz take some action.

Oct 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 14, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the delay in receiving the refund.

As the refund is already completed, provided the details to the customer. Also, shared the transaction details via email. Closing the case as issue is resolved.

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T

tony_arnab

from Kolkata, West Bengal

Sep 12, 2018

As I am buying from flip kart, they only have the right to ask on payment term, then why Ekart Logistic ask and popup a text for phonepe payment.

Really embarrassing.

Further I don't go for online purchase at Flip kart not ever no secure at all.

Reply

U

Ugam purohit

from Vengurla, Maharashtra

Sep 12, 2018

I have order the helmet
Want to cancelled

Reply

R

Raunit Raj

from Jasidih, Jharkhand

Sep 12, 2018

Dear sir,
I bought a mobile from Flipkart before 10 days but the function and working of mobile is too bad. I raised a complain but no response from Flipkart. mobile-asus Zen max pro m64gb.
Kindly solve this issue.
Regards
Raunit Raj
Mob-[protected]

Reply

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Address: Bhopal, Madhya Pradesh, 462038

I ordered for a springtek bonnel 6 inch double bonnel spring mattress vide order id od[protected]. But on arrival it was discovered that mattress was not of that size and was having scratches.
I registered a complaint regarding it and requested to cancel the order. The person whom i spoke to, told me that money will not be refunded, rather they will replace the mattress. Again on delivery it was found that mattress was not of the size which was ordered. It was a used one and pressed one.

Now after two failures, i would request you to kindly cancel my order and refund the money at the earliest.

Miny mole ad

Oct 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2018

Flipkart Customer Care's response We will revert on it.

Sep 15, 2018

Updated by miny mole ad kindly refund the matters amount at the earliest

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OD[protected]

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Track

Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
â‚¹7, 436
Returned
Your item has been returned
Technician Visit Service
Expected by Sun, Aug 19th '18
Refund Status
View Details
Refund To: Original payment mode
â‚¹7, 436
Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement Status
View Details

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
Return ID:[protected]
Completed
â‚¹7, 436
Return Requested
Your request for return is being processed on Sun, Sep 9th '18
Ordered On Sun, Jul 29th '18
Order Total â‚¹7, 436

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
â‚¹344
Delivered on Wed, Nov 8th '17
Your item has been delivered
Ordered On Wed, Nov 1st '17
Order Total â‚¹344

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
â‚¹344
Delivered on Sat, Oct 28th '17
Your item has been delivered
Ordered On Sun, Oct 22nd '17
Order Total â‚¹344

OD[protected]

Need Help

Track

Cortina Polyester Brown Solid Eyelet Win...
Color: Brown
Seller: RetailNet
â‚¹329
OFFERS: 1
Delivered on Sat, Oct 7th '17
Your item has been delivered
Ordered On Sun, Sep 24th '17
Order Total â‚¹329

OD[protected]

Need Help

Track

Zabme Georgette Embroidered Semi-stitche...
Color: Blue, White
Seller: rudra1
â‚¹654
Delivered on Tue, Dec 29th '15
Your item has been delivered
Ordered On Thu, Dec 24th '15
Order Total â‚¹654
ABOUT
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Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
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©[protected] Flipkart.com.
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My Orders
OD[protected]
Delivery Address
Miny Mole Ad
d-20 bmhrc campus Madhya Pradesh, bhopal - 462038, Madhya Pradesh
Phone[protected]
More actions
Invoice

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
Your request for return is being processed
Thu, 16th Aug 8:18 pm
â‚¹7, 436
?
Need Help?
Delivered on Thu, Aug 16th '18
ReplacementCompleted
We have completed your request for replacement.
Technician Visit ServiceCompletedjeevesBy vendor
Completed on Sat, 18th Aug
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
Technician Visit
Return Approved
Pickup
Refund
Expected by Mon, Sep 17th
â‚¹7, 436
?
Need Help?
Delivered on Thu, Sep 13th '18 to your Family nitin Mathew
RefundRequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
RefundRejected
We're sorry. We are unable to process your refund request.
RefundRejected
We're sorry. We are unable to process your refund request.
Technician Visit ServiceCancelledjeevesBy vendor
Cancelled on Tue, Sep 11th '18
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician Visit ServiceCompletedjeevesBy vendor
Completed on Thu, 13th Sep
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician Visit ServiceIn ProgressjeevesBy vendor
Expected by Mon, 17th Sep
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Totalâ‚¹7, 436
?
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Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.
Explore Plus

• Electronics
• TVs & Appliances
• Men
• Women
• Baby & Kids
• Home & Furniture
• Sports, Books & More
• Offer Zone
My AccountMy Orders

OD[protected]

Need Help

Track

Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
â‚¹7, 436
Returned
Your item has been returned
Technician Visit Service
Expected by Sun, Aug 19th '18
Refund Status
View Details
Refund To: Original payment mode
â‚¹7, 436
Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
Replacement Status
View Details

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell S...
Color: WhiteSize: Double
Seller: OmniTechRetail
Return ID:[protected]
Completed
â‚¹7, 436
Return Requested
Your request for return is being processed on Sun, Sep 9th '18
Ordered On Sun, Jul 29th '18
Order Total â‚¹7, 436

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
â‚¹344
Delivered on Wed, Nov 8th '17
Your item has been delivered
Ordered On Wed, Nov 1st '17
Order Total â‚¹344

OD[protected]

Need Help

Track

Auto Villa Electric Gel pad ELECTRICAL 2...
Color: Multicolor
Seller: AUTOVILLA
â‚¹344
Delivered on Sat, Oct 28th '17
Your item has been delivered
Ordered On Sun, Oct 22nd '17
Order Total â‚¹344

OD[protected]

Need Help

Track

Cortina Polyester Brown Solid Eyelet Win...
Color: Brown
Seller: RetailNet
â‚¹329
OFFERS: 1
Delivered on Sat, Oct 7th '17
Your item has been delivered
Ordered On Sun, Sep 24th '17
Order Total â‚¹329

OD[protected]

Need Help

Track

Zabme Georgette Embroidered Semi-stitche...
Color: Blue, White
Seller: rudra1
â‚¹654
Delivered on Tue, Dec 29th '15
Your item has been delivered
Ordered On Thu, Dec 24th '15
Order Total â‚¹654
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
PaymentsShippingCancellation & ReturnsFAQReport Infringement
POLICY
Return PolicyTerms O[censored]seSecurityPrivacySitemapEPR Compliance
SOCIAL
FacebookTwitterYoutubeGoogle Plus
Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.
Explore Plus

• Electronics
• TVs & Appliances
• Men
• Women
• Baby & Kids
• Home & Furniture
• Sports, Books & More
• Offer Zone
Home
My Orders
OD[protected]
Return
We are processing your Refund request
Your return id is :[protected]
Your pick up is approvedand will happen on Monday, 17th September 2018
PICK UP ADDRESS:
Miny Mole Ad
d-20 bmhrc campus, Madhya Pradesh, bhopal, Madhya Pradesh - 462038
Refund Request Details
Refund will be transferred to your Original Payment Mode within 7 business days after pick up is completed.
ITEM DETAILS

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: White
Size: Double
Quantity: 1
Reason for Return: Item quality issues
Reason Details: Used product received
Comments: Item is not used kindly my amount refund at the earliest
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
PaymentsShippingCancellation & ReturnsFAQReport Infringement
POLICY
Return PolicyTerms O[censored]seSecurityPrivacySitemapEPR Compliance
SOCIAL
FacebookTwitterYoutubeGoogle Plus
Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.
Explore Plus

• Electronics
• TVs & Appliances
• Men
• Women
• Baby & Kids
• Home & Furniture
• Sports, Books & More
• Offer Zone
Home
My Orders
OD[protected]
Return
We are processing your Refund request
Your return id is :[protected]
Your pick up is approvedand will happen on Monday, 17th September 2018
PICK UP ADDRESS:
Miny Mole Ad
d-20 bmhrc campus, Madhya Pradesh, bhopal, Madhya Pradesh - 462038
Refund Request Details
Refund will be transferred to your Original Payment Mode within 7 business days after pick up is completed.
ITEM DETAILS

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: White
Size: Double
Quantity: 1
Reason for Return: Item quality issues
Reason Details: Used product received
Comments: Item is not used kindly my amount refund at the earliest
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
PaymentsShippingCancellation & ReturnsFAQReport Infringement
POLICY
Return PolicyTerms O[censored]seSecurityPrivacySitemapEPR Compliance
SOCIAL
FacebookTwitterYoutubeGoogle Plus
Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.
Explore Plus

• Electronics
• TVs & Appliances
• Men
• Women
• Baby & Kids
• Home & Furniture
• Sports, Books & More
• Offer Zone
Home
My Account
My Orders
OD[protected]
Delivery Address
Miny Mole Ad
d-20 bmhrc campus Madhya Pradesh, bhopal - 462038, Madhya Pradesh
Phone[protected]
More actions
Invoice

Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
â‚¹7, 436
?
Need Help?
Delivered on Thu, Aug 16th '18
ReplacementCompleted
We have completed your request for replacement.
Technician Visit ServiceCompletedjeevesBy vendor
Completed on Sat, 18th Aug
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.

REPLACEMENT
Springtek Bonnel 6 inch Double Bonnell Spring Mattress
Color: WhiteSize: Double
Return
Technician Visit
Return Approved
Pickup
Refund
Expected by Fri, Sep 14th
â‚¹7, 436
?
Need Help?
Delivered on Tue, Sep 11th '18 to your Family nitin Mathew
RefundRequested
We're processing your refund request. Watch this section for updates. Refund will be transferred to your Original payment mode within 7 business days (Bank holidays not included) after pick up is completed.
RefundRejected
We're sorry. We are unable to process your refund request.
Technician Visit ServiceCancelledjeevesBy vendor
Cancelled on Tue, Sep 11th '18
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Technician Visit ServiceIn ProgressjeevesBy vendor
Expected by Fri, 14th Sep
Our Technician will visit your location within 2 to 5 business days when a return is requested. 1. Technician will access the problem reported regarding the product. 2. If the problem can be resolved on the spot he will do the same. 3. If the problem is not resolved, he will initiate a part/full replacement or refund as applicable.
Totalâ‚¹7, 436
?
ABOUT
Contact UsAbout UsCareersFlipkart StoriesPress
HELP
PaymentsShippingCancellation & ReturnsFAQReport Infringement
POLICY
Return PolicyTerms O[censored]seSecurityPrivacySitemapEPR Compliance
SOCIAL
FacebookTwitterYoutubeGoogle Plus
Mail Us:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.
Registered Office Address:
Flipkart Internet Private Limited,
Vaishnavi Summit, Ground Floor, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bengaluru - 560034
India
CIN : U51109KA2012PTC066107
Telephone:[protected]
Sell On Flipkart
Advertise
Gift Cards
Help Center
©[protected] Flipkart.com.

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canceled the prepaid order and now doubled the product prices

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