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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1468

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S
societyonrent
from Nagar, Rajasthan
Sep 5, 2018
Resolved
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Resolved

Address: Ghaziabad, Uttar Pradesh, 201009
Website: www.flipkart.com

Hi i have bought a mobile honor 9 lite (Glacier grey, 32 gb) on emi bajay card which is expected delivery of 30th august 2018 but as i have noticed its returned back by courier and flipkart executive told me sir cancel the order and regenerate the order.

Now again i have booked same mobile from flipkart on same address but again same issue is happened and again flipkart employee told to cancel the order and regenerate the same. Now its going to panic for us and completely harassment for us.
+2 photos
Oct 11, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 07, 2018
Flipkart Customer Care's response
We had interacted with the customer as per customers complaint, tried to deliver the product, and got the confirmation from the customer that product is been delivered, hence closing the case.
Oct 11, 2019
Updated by societyonrent
This product is not delivered yet. then how you close this complain as a resolution.
Oct 11, 2019
Updated by societyonrent
wrongly update on this solution.
I m suffering from worst service that one online store can provide.i had ordered the red chief shoes according to the discount u have provided on specific day, but the delivered shoes was duplicate.i requested for refund also but no action was taken from your side.please look at the matter resolve it.otherwise you will see in consumer court.
I have forgot my password and am trying to reset password then getting message "account does not exist" And when going to crate new account then giving message as a " account already exists".
Please suggest.
I cannot log in to my account using my password.. nor can I reset my password ...no matter how many OTPs I received from my e mail and mobile number.are successfully entered...I simply cannot change my password

Ronald Zothansiama
[protected]@yahoo.com
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    Chaitanya Chilukuri
    from Hyderabad, Telangana
    Sep 5, 2018
    Resolved
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    Resolved

    Address: 500018

    Mi tv 55 inches purchased through flipkart, delivery happen after two days and next day installation was done that i checked only internal things but clamp installation not fixed properly.. Am unable put usb drive into tht slots.. Not able to move the tv up and down. Fixing was not happen properly, please try to fix it as soon as possible.

    Chaitanya
    [protected]
    Oct 7, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2018
    Flipkart Customer Care's response
    We will revert on it.
    I received an email dated 14/6/16 that my credit of rs 240 has been converted into Flipkart money but the same was not done and is never shown in my account.
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      S
      Sam Rathi
      from Nagaur, Rajasthan
      Sep 5, 2018
      Resolved
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      Resolved

      account inactive. unable to reactivate

      Address: Bikaner, Rajasthan, 331803
      Website: www.flipkart.com

      I have been trying to login into my flipkart account but it shows that the password is incorrect. When i try using forgot password link, it displays the message "unable to process request. Please retry". I even contacted the customer care but the solutions they provided didn't work. After trying so many times i have come to know that my account is inactive. My flipkart account is on m. No.[protected]....
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      Syed Farrukh Nadeem
      from Noida, Uttar Pradesh
      Sep 4, 2018
      Resolved
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      Resolved

      Address: Bangalore, Karnataka
      Website: www.flipkart.com

      I ordered a watch on 16th august, thursday and it was expected to be delivered by 19th august, sunday, but no delivery was attempted and they didn't even bothered to reschedule the delivery and cancelled my order without any notification. When i got to know about my order, i contacted them regarding my refund, they again made a promise to refund my payment within 8 days but now it has been 16 days but no response from them till now. I want my refund very urgently.
      Oct 14, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 07, 2018
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you but we were not able to reach you. We have sent an mail in your registered email Id. Kindly check and revert with your alternate number and the preferred time to call.
      Verified Support
      Sep 08, 2018
      Flipkart Customer Care's response
      We've interacted with the customer and apologized for the delay caused in delivery and refund, customer himself confirmed that he received the refund of Rs.395 hence thanked him for confirming and closed the complaint.
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        S
        SURAJ TAJANE
        from Pune, Maharashtra
        Sep 4, 2018
        Resolved
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        Resolved

        Address: Nashik, Maharashtra, 422003

        I purchased (REDMI) MI NOTE 5 PRO at 14, 999 rupees only through flipkart, I have a confirmation massage .

        I checked my order on flipkart at 4th September night it got cancelled, I was shocked how is this possible I even not called for cancellation .

        So never Believe on Flipkart till it give your product in your hand .

        this is not the first time when they did this type of things when you order your product and if they single piece of that and at the same time while your payment if somebody purchased they cancel your product after taking your request too, and even not informing you about that. The say due to the bulk order this order is cancelled
        And How it can be cancelled by seller ?
        +2 photos
        Oct 9, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 06, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          S
          Sadique7697shaikh
          from Mumbai, Maharashtra
          Sep 4, 2018
          Resolved
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          Website: Flipkart.com

          I have purchased microwave oven on no cost emi for 12 months also it was mentioned 5% discount on icici credit card. But after purchased amount is not converted to emi nor got discount, also support executive informed that it can't be done. You have to pay complete amount to bank at once. If this is case than i want to return the product.

          Order id od[protected]
          Complain number
          In[protected]
          Oct 8, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            B
            B.V.Nayak
            from Bengaluru, Karnataka
            Sep 4, 2018
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            Address: 521212

            Kindly refund my amount Rs.414/- i was ordered one sofa set cover it was received different colour it was returned, and ordered replace the item and received damaged condition so i was returned on 20.08.2018, but till now not refund my amount please send my amount please.
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              V
              Varkeesh
              from Eraniel, Tamil Nadu
              Sep 4, 2018
              Resolved
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              Resolved

              Address: 629401

              I got my samsung galaxy s7 today. The box seems like a used one, when i took the phone it covered with cheap plastic bag.in box accessories are missing like headset, usb to micro usb adapter, sim ejector tool. But the seal is there, but there are scretches on screen and home button. I order a new phone but the one i got seems to be a used one. So flipkart take necessary action to solve this issue.
              Oct 9, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Sep 22, 2018
              Updated by Varkeesh
              They cheated me by sending a ### Iphone. Thank you flipkart. My hard earned money gone
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                V
                vipul pithva
                from Ahmedabad, Gujarat
                Sep 4, 2018
                Resolved
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                Resolved

                I had ordered a watch od[protected] on 22 nd august, i received damaged after 6 days, i called to customer care for replacement, after some days replacement came to deliver product but they refused to deliver because of some tag was not available, i had not received any tag from the seller, how can i provide it, my request for return is cacelled itself also customer care executives not helpful, they are sure about their flipkart assured items, if i have not received any tag and the product was delivered damaged, what is the meaning of tag? No help from flipkart, never buy anything from flipkart, the service is very worst.
                Oct 11, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 06, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Sep 10, 2018
                Updated by vipul pithva
                Return request - 2
                This is the second time i requested return for the watch, first time it was rejected due to mrp tag at time of delivery, i requested it mentioning tag is not available second time after 5 days, today wishmaster came to pickup and deliver the product but the same thing happenned, he asked for mrp tag, i said i already mentioned in request that tag was not delivered with damaged product but he again refused to deliver and pickup the item..

                Shame on you and your business, Worst service ever experienced, it took almost 20 days to resolve the problem and still its pending, never ever expected this from flipkart.
                Why there is no communication between flipkart and wish master ? it was clearly mentioned that tag was not delivered and its not available, how can one refuse to deliver ?
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                  H
                  Himu7890
                  from Pune, Maharashtra
                  Sep 4, 2018
                  Resolved
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                  Resolved

                  Address: Nagpur, Maharashtra, 440010
                  Website: Www.flipkart.com

                  I can’t login to flipkart account. I sign out my account from flipkart then i have entered my mobile number and forgot password then otp send to my number after entering otp it shows me to enter new password after entering new password it is unable to login and asking me to contact customer care and i am trying to contact customer care numbers but all the numbers are invalid
                  Oct 11, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2018
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                    A
                    Arun R Shiva
                    from Hyderabad, Telangana
                    Sep 4, 2018
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500072

                    I ordered a track pant and mobile back case on 3 september. I filled out everything, chose to pay using net banking and. The amount has been deducted from my account but the order was not placed neither i got any confirmation.

                    My net backing statement shows rs. 847 has been debited. Customer care people did not respond regarding this. Once representative said there was no order on my mobile or email, other said amount will be refunded or order will be placed in 8 hours but neither happened. Now they are not responding.
                    +2 photos
                    Sep 6, 2018
                    Complaint marked as Resolved 
                    Resolved by contacting the bank executives.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                      A
                      A1C
                      from Eluru, Andhra Pradesh
                      Sep 4, 2018
                      Resolved
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                      Resolved

                      I ordered ifb washing machine on 17th july 2018... The seller send external damaged product.. I request replaced product... But the seller again send damaged product... What will i do? Now i complained flipkart there is no proper answer from flipkart... The executive talk to me to complain ifb customer care... I purchased flipkart not ifb website... But there is no proer response from flipkart...
                      Oct 19, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Dear Sir/Madam,

                      We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

                      Regards,
                      IFB APPLIANCES
                      Dear Sir/Madam,

                      Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

                      Regards,
                      IFB APPLIANCES
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                        S
                        Saurabh Barsaiyan
                        from Etawah, Uttar Pradesh
                        Sep 4, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka
                        Website: www.flipkart.com

                        I bought honor 9n from flipkart. The product touch quality is very poor and hectic, so i complaint about it, they want me to follow simple process for technician visit but the technician gave fake feedback regarding the product quality to the seller and he also mentioned that the problem is resolved and customer is happy. When i complaint about it customer support promises me to resolve the issue and also said that if the procedure takes longer time even than there is no need to worry about it. I already asked them regarding the 10 days replacement policy but at that time they assured me no need to worry about it and now they are saying that your replacement period is over, we cant refund your money.
                        Oct 6, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Translation failed through flip-kart website and didn't get any revert post 30days.

                        Flip-kart asking me to reach to Bank and Bank asking me to reach to Flip-kart.
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                          A
                          ana12345
                          from Noida, Uttar Pradesh
                          Sep 3, 2018
                          Resolved
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                          Resolved

                          Website: www.flipcart.com

                          Hi, I bought water purifier from Flipkart, which was delivered to me on 24th Aug and since I traveled to my native for rakshabandhan, I opened the packaging on 27th morning. There was a visiting card given inside the packaging, It was seller’s details, I called the guy and told him that TDS pipe is broken and it has leakage . At the same time I informed Flipkart and requested for return . Flipkart denied my request and said that seller policy has replacement and no return despite the product was broken. Seller kept calling me for repair service and asked for extra changes and when I kept denying, he sent a technician for free to fix the product but the technician was from third party and he couldn’t fix it as tds was still coming 630 and after filling a tank, it didn’t work at all. Technician left my place and I again requested Flipkart to return the product, my request is still not considered. On the other side seller started sending me WhatsApp msgs hence had to block his number. Also, I got a call from third party who sent the technician and he said that seller is not taking his call and he has to pay rs 200 to technician . I need my money back pls
                          +1 photos
                          Oct 7, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 06, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Preshit09
                            from Noida, Uttar Pradesh
                            Sep 3, 2018
                            Resolved
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                            Resolved

                            Website: www.flipkart.com

                            I am not able to login into my account and when i try forgot password option, it says 'unable to process request .try again later. Some other people are sending item to my address.
                            Even after contacting flipkart they are not able to unlink my account from some other account.
                            My address and phone number details are leaked from flipkart.
                            +1 photos
                            Sep 6, 2018
                            Complaint marked as Resolved 
                            .
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              R
                              Rajav ab
                              from Hyderabad, Telangana
                              Sep 3, 2018
                              Resolved
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                              Resolved

                              Address: 500062

                              Regarding flipkart paylater overdue payment. Iam not able to pay my flipkart paylater due as iam not able to login my flipkart account. I have contacted flipkart support team but they have not resolved my issue. Almost from the last 30 to 40days iam contacting flipkart support team for paying the due amount and that becomes useless. They have blocked my account and charged extra amount for the reason nonpayment of flipkart due. How can i pay the amount without logging in my account. I am ready to move legally on this issue.
                              Oct 19, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Sep 10, 2018
                              Updated by Rajav ab
                              I didnt recieve any update from flipkart support team regarding the compliant
                              Sep 11, 2018
                              Updated by Rajav ab
                              How can you people mark it resolved without giving any solution to the issue... Worst response from flipkart support team
                              Flipkart sold the item that can be used in Canada /US only .It cannot be used in India. Put on the Indian site and placed the order. Got it on June 2018.Flipkart is resposible for that ordinary costumer dont know the technical side of a mixer grinder. Service centre at Kannur will convert the item as usable in India. But it costs more than 1000/
                              raghavan kv's reply, Aug 29, 2018
                              DATE OF ORDER 13-06-2018
                              raghavan kv's reply, Aug 29, 2018
                              i want to replace it as 220 volt mixer grinder that can be used in my kitchen.
                              Default power bank. Not refunding money as well.
                              Dear sir/mam
                              i ordered elle 18 lipsticks and i didn't get it yet the delivery of my ordered parcel is delayed by two days i am very disappointe with ekart logistics my order id is OD[protected] delivery date of parcel was 24th august and i didn't get it yet!!!
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                                E
                                erashok99
                                from Madurai, Tamil Nadu
                                Sep 3, 2018
                                Resolved
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                                Resolved

                                Address: 627007
                                Website: www.flipkart.com

                                Today i received a dell laptop. I have made the payment online.

                                The product should be window 10 os preloaded. But no os. Also the power adapter was missing. The battery found lntaslled but it should be separate.
                                The product seems used one.
                                Even after delivery, the website shows order placed.

                                Don't buy any thing from flipkart.
                                Now i am trying to replace or refund. But as the flipkart site shows order placed, i couldn't file my return request.
                                Oct 9, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 04, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Flip kart account deactivate how gaya hai
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                                  Praveen00003
                                  from Mumbai, Maharashtra
                                  Sep 3, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110062
                                  Website: Flipkart.com

                                  I order a playstation from flipkart on 26th of august and on 30th of august i got a kids train toy delivered and i raise a replacement of the product and then on 3rd september wishmaster comes for the pickup and denied the pickup. After sending the pics of the train box to its supervisor
                                  I dont know where is my order.
                                  I am very upset about this.
                                  Hope to hear soon from flipkart
                                  Oct 10, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Sep 06, 2018
                                  Updated by Praveen00003
                                  Now flipkart blocked my registered number and automatic cancel my refund request..
                                  What is that?
                                  I will file a FIR against you guys
                                  I have recording of every telephonic coneverstion we have..
                                  Sep 11, 2018
                                  Updated by Praveen00003
                                  What are you guys doing..
                                  Why did you reject my return request
                                  And i didn't find the seller shop at his given address
                                  Thanks flipkart.
                                  I ordered Pixel 2 on 14th May as i applied cashback offer of Rs. 8000 and flipkart promised to cashback by 30th August, still i have not yet received,

                                  Please support

                                  different product received and now courier boy denied pickup - Comment #3199694 - Image #0
                                  different product received and now courier boy denied pickup - Comment #3199694 - Image #1
                                  Since 10 days im requesting for a replacement till today i dint get any solution from flipcart they say within 24 hours we will solve but they didn't... New mobile is heating and hanging so im requesting for replacement...
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                                    V
                                    Vnish
                                    from Mumbai, Maharashtra
                                    Sep 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh, 530009
                                    Website: Flipkart

                                    Dear sir i purchased a mobile panasonic eluva ray order id (Od[protected] and it is getting over heated i filed two times return request id no. As follows ([protected]) & ([protected]) i told them that i did not want this product but they are telling that i will send technician and all he also telling that phone is getting overheated during normal use and during charging it look like that it will get blast. Now i want to return this and flipkart is not returning this product.
                                    Oct 8, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 04, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Hello Team,
                                    I made a online purchase from Flipkart, wherein i had to share my residence details, however i keep receiving messages and phone call saying i won a prize which is scam i know, however my concern is why did flipkart shared the details of my purchase and my residence address to someone like this.
                                    Material not taken return
                                    We ordered 2 nos. of carpet from Saanvi7 through flipkart, but we received only 1 cartet (poor quality) in parcel and paid for 2 quantity.
                                    after sending returned request the company cancelled our refund request.
                                    This is fraud by Saanvi7.
                                    Dear Sir,
                                    I receive this produt through order no. OD[protected]. But this was not appropriate. So i want to return this.
                                    Please help.
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                                      C
                                      chsnsetti
                                      from Hyderabad, Telangana
                                      Sep 3, 2018
                                      Resolved
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                                      Resolved

                                      Address: Mahbubnagar, Andhra Pradesh, 509216

                                      Dear team,

                                      Today morning 2:15 am i received 2 me sages and mails from icicc bank stated that two transaction happen. But these two transactions are fraud.

                                      When i check net banking transactions are related to flipkart.

                                      Requesting you to these transactions are completely fraud so kindle cancel the orders and refund the amount to source account only.

                                      Transaction are the below,

                                      1) 15964 at[protected] at 02:15 am as per sms and mail. - iin/i-debit/flipkart / [protected]
                                      2) 18589 at[protected] at 02:15 am as per sms and mail. - iin/i-debit/flipkart / [protected]

                                      Kindly respond urgently.
                                      Oct 11, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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