Flipkart Complaints & Reviews

I ordered a titan raga watch amounting Rs 8292. But I received a different product. Whenever I am trying to return with valid reason I am getting the message of not accepting by the seller.I have tried to return it eight times already. If this goes on I will move to consumer forum.The product I received has been attached in the mail.
Order ID OD[protected]
INVOICE NO.
FAA9ML[protected]

I orderd clymb dangal navy blue casual shoes for man at 7:25pm of 6-8-2018 with order id: od[protected]
Invoice no:fabbbm[protected]
Invoice date: 6-8-2018
Gstin:07aafpa9826p1z9
Pan:aafpa9826p
Amount:388
Qty:1
Sold by
Onus marketing,
C46/5, lawrence road,,
Indl. Area,
New delhi-110035

But sir when i received it i found that the brand wasn't same.
Shoes were different but name was same (Clymb dangal navy shoes) on the slip.
So sir the e - kart executive refused to exchange it.
So sir pls pls help me soon.

My order had been placed for a home gym kit on the 26th of July 2018 and the promised delivery date was 9th August 2018 and payment was made by credit card. The order has been delayed 3 times as of 22nd August 2018 and Flipkart customer care has refused to cancel it stating that it was mentioned in their terms and conditions that any refund cannot be initiated 24 hours after the order was placed. Flipkart had promised me delivery for my item first on the 9th of August 2018 then on 15th of August and finally on 22nd of August 2018. On all three days, I have received emails and SMS stating that my order has been delayed due to unforeseen circumstances and now as of today (22nd Aug 2018) delivery has been pushed to the 29th of August 2018. I have no hope that the order will ever reach me. A very disappointing experience as the item was intended to be a gift on someone's birthday. I would kindly request Flipkart to process a refund and resolve this issue. Thanks

No reply, no call, no one have dare or guts to update on my complaint...the worstest worst service ...faltu n cheap company ...flipkart, kodak n jeeve the fake n worst service provider...you all have to shut down your company...i[censored] not capable to solve issue and dont have to guts to satisfy client...THE WORST WORST COMPANY AND CHEAPEST CHEAP SERVICE ...JUS GO AND SHUT DOWN YOUR COMPANY

How many time i have to mail for same complaint, and strange their is no reply from your side. even you dont have courtesy to call n update client.
The thirdclass service you have. shame on you and you say we are brand.
Try to fix issue as soon as possible, else i have to go to consumer court.

Reminder... The problem is not fixed yet...still facing same issue...its almost 2month now

So worst service... After 40day of complaint raised...and so much followup my me, engineer came and replaced the main board, the TV is start and seems ok. But on the next day the smart tv is getting hangs and automatically gets swichoff with some sound. The issue is still same, smart tv gets hangs with some weird sound.. I thik its worst product from kodak with worst and shamless service... Kindly fix the issue as soon as possible I am very much fed_up

Pankaj zanke
[protected]@yahoo.co.in

I booked a bean bag which is subjected to deliver on[protected]. Today its[protected]almost 6pm). It is not delivered yet. Called your customer care many times but no result.

ORKA XXXL Classic with Stylish Footstool Bean Bag With Bean Filling

Order ID
OD[protected]

Delivery expected by Fri, Aug 17th '18.

Respected sir / madam,
Actually product i ordered. (Sandisk 32gb memory card) with order no od[protected] was not delivered on 21 august 2018 but it's showing it got delivered in my orders list. The delivery guy told he will drop the order to my neighbour yesterday but he didn't deliver it. I got a message that he delivered it. But my neighbour didn't receive the order. Kindly look into this issue and try to send the sd card as soon as possible. Thanking you.

I have ordered some item from flipkart recently. I have received sms and call regarding prize won based on my shopping in flipkart. The caller claims to be seller and he is offering cash award of 1280000.in return i need to pay 6500 in his account. This is total breach of privacy of my order is the person calling is not seller. My personal and order information is leaked to other party except flipkart. Kindly take this matter seriously as its a cyber crime.

Dear sir,

I purchase redmi note5 smartphone on date[protected]. And after four days, i am facing the problem hanging and heating. So i raise query for replacement and refund under policy replacment. But flipcart side not resolve my concern and rejected my quires. So still am facing hanging problem. Kindly do needful.

Order number-od[protected]

Thanks
Lal chandra
[protected]

Hi, i placed an order od[protected]. The item was not delivered to me, but in live tracker, it shows delivered. It was delivered to somebody else. Please provide the item if it was lost in transit or please provide refund. The item was supposed to be delivered by bluedart if you can refer the photos i have attached. This is bad customer service. If you unable to resolve this issue, please tell me who to contact to get the item or refund

I had purchased recently a new wt81455 samsung refrigerator 324 litre, hsn:84182100, 041y4pbk700117, model no. Rt 34m5538s8/hl. It was delivered on 16/08/2018. (Tax invoice no. Faaa3q[protected] dt:08/08/2018) but till date it is not installed and demo is not given which is supposed to be completed within in 48 hours as per your schedule. I have complained flip kart customer care several times. (Order no. [protected]). But they have shown very poor response. If action is not taken with in one/two days then i am going to cancel the order.
N. R. Shanbhag

There are one part of mobile defect i. E. Slot of headphone not working. I am trying to your company for solution but they are rejecting my return request, phone also now in return date.
Your technician also came & he said i submitted problem to flipkart, after this your company approved request. Next day flipkart again rejected. Flipkart are not believable.

Dear sir,
As per your curriar partner they received back both video game one is damage or one in good condition. Od[protected]
We were returning only damage one but the asking for both and get back for return to you.

But why we are receiving only and "video game", should be you and your currier return to me two video game. Od[protected]
Otherwise flipkart should be return to me my rs.750 if the are not able to deliver this product.
You contact to your currier partner, if you not receive both product than i am sure your currier partner not return to you.

Please diliver my product or return my mony other wise gt ready for consumer fourm, i can't wait more. Many time complaint but no any action taken by flipkart so this is my last complain.

I ordered a bag for my child and recived that bag on 28july 2018, same day i requested for the replacment because the bag was dirty and seems used. They accepted the request but never replaced the product after few phone calls and mails got a call from flipkart 'that same product is not available so they will refund the amount after pickup the product.
But today is 22july2018 and nobosy picked the product.
I m regular customer of flipkart but this time they cheated me. Also i have deactivated my account due to this.
So request you look in to this and help me to get my money back.

Sir humne online flipkart se maruti wagon r car ka cover mangvaya hai jo water proof bataya hai par wo water proof nahi hai or company me baat karne par castmer care wale boltey hai hum kuch nahi kar sakteyaap k pass 10 days ka time thaa par barsat 3-4 din baad aayi jab ptaa chala ki ye to uullu bnaa diya..
Sir plz help me..
Or paise bhii wapis nahi kar rahe hai or cover bhi nahi badal rahe hai..
My mobile no.[protected]

Mera name aditya gupta hai main flip kar tPLus91 Men's Cargos jean 951 rupya main kharida par mujhe bilkul bhi pasand nahi aya to hamne retrun kiya maine payment online dabit card se kiya tha.

mujhe refund 24 hours ke andar mil jana chahiye tha par nahi mujhe time diya gaya ki apko 7 days baad milega mujhe 7 aug ka time diya gaya par aaj tak mere account main paisa nahi aya main flipkart ka bahut hi achha and regular customer hun par mere sath aab ye dhokadhadi wala kam kiya ja raha hai mujhe refund aya hi nahi aur o jabardasti kah rahe hai ki apka rfund aya hai mujhe transection no bhi send kar diye ki apka refund aa chuka hai .

mera ek cyber cafe hai aur main any time bank details check karta rahta hun par oo hame beukuf samajh rahe hai.

mujhe flipkart se request hai ki mera payment wapas kiya jaye

I have two issues with flipkart

1. They overcharged for a product which had a mrp much lower than what flipkart took from me.

2. When their logistics partner goofed up and misrouted a product they told they will check and get back to me but without a solution the order was unilaterally cancelled from their end and in the app they have mentioned i accepted refund

On 7th july i please an order of honor 9n phone. And which i received on 9th july and then i faced some issues with the phone. (Sometimes it's hearing speaker volume going down while calling.)
Regarding this place a return order on which they called me and told me that sir we cannot proceed with your return request fast you have to restart your phone if your issue continues then you have to restart your phone on save mode and then if your issue is still there then you have to factory reset your phone. And i did the same as they told me but me issue is still not solved, and they told me if your issue withe your phone stays then i have to place return request and i placed a return request again. Then i received a call from flipkart and they said we can't process your return request fast you have to do a tech visit if the technician says there is an issue with your phone then we can proceed with your return request and i do so. I did everything as they told me to do. And these big drama continues for 12-13days and now they are saying i have to go to the service centre... Why?
If you are not giving 10 days replacement then why you are showing on your website that 10 days replacement is available.
And why are you wasting your time.

Now tell me what i should do.
Should i take a legal step.

If not please kindly refund me money.

There is no coordination between E-kart team and Flipkart team. It seems E-kart team do not have any data on when did they last call to customer and what was their response and they keep on calling customer inspite of replying plenty of times taking them at fraustation stage of why did they order from Flipkart.
I have order one Mi TV on 15th August 2018, with delivery date of 26th August, which was the latest date available in the calendar as I was not available in India till that time. Now within 3 days of placing the order i.e. from 18th August, this so called wish master people keep on calling me saying that your product is ready for delivery and we can not hold it more than 2days and if do not take the delivery then we need to cancel your order. I don't understand what kind of service they Flipkart is providing. I am out of India that is the reason I ask for delivery on 26th August which is available in Flipkarts delivery calendar then how can one force the customer to take early delivery otherwise threaten to cancel the order.
I hope someone at least make some efforts to read this feedback and take action instead of just saying sorry for the inconveniences caused to you.

My previous problem is not solved so please again resolve my problem and my problem is my email account is deleted from google account and by forgetting my password with flipkart it shows to verfiy with email [protected]@gmail.com so i'm not able to forgot my password using my deleted google account email [protected]@gmail.com and my phone number [protected] is working but email is permanently deleted. So please change my email to [protected]@gmail.com for my registered mobile number [protected].
And for contact call me to [protected] or [protected] or mail me to [protected]@gmail.com.

We would like to inform you that we had placed an order of Apple Iphone 5 with order ID OD[protected] on dated[protected] and the delivery was received on[protected]. When the packet was opened on 30th July 2017 we were shocked to see that the contained a stone instead of phone in it. Immediately we contacted with the customer care department of Flipkart and all the required details were disclosed to them. We were assured that the packet would be replaced within 11 days after due verification.

Flipkart Customer Support Said me ... my Order Was Deliver On 19Th Aug 2018 But Today 21th Aug.. I have not receive My Delivered product

Till today no resolution has been made and we are awaiting the delivery of our Iphone 5.