Flipkart Complaints & Reviews

I have created flipkart account with a mobile number and few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the place my email and the old number. I got the email otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

My old number - [protected]
New number - [protected]
Email - pankajbscit.[protected]@gmail.com

I had placed an order for a book shelf on flipkart which I had to return due to manufacturing defect. I filed a return request the very same day it got delivered I.e. 26th feb, 2023 and the pick up was done on 27th feb, 2023. The pickup executive did not update the status of pick up immediately due to which I contacted customer support the very next day. Since then I have been talking on calls with the customer support every day but my issue...

I have ordered a product through Flipkart online platform and I didn't received yet now but in the Flipkart it was showing it has been delivered.

Hi, I have purchased a phone on flipkart on 2020. But I can not find its invoice while searching. Download invoice option not visible. Please send me duplicate invoice of the product.
Order ID - OD[protected]

Flipkart block me without any proper reason and i am also your flipkart plus member, i login into another phone due to phone theft by someone so i open my account in another phone this is the reason why i use another phone please open my account so i can create return for my order

Oder id OD[protected] i am flipkart plus member I received empty box nothing inside and inside the parcel only white box empty when i received this box i feel light in weight so i told delivery boy why so it is light in weight he didnt responded and i said please give otp so i go for another oder im getting late don't waste my time And product missing sir plzz help me fast

I have created flipkart account in 2021 with a mobile number and few months ago I lost my sim card. I am unable to update my new mobile number because I cannot get otp sent on old number. This is making me trouble. Please do suggest me to update my new mobile number to my flipkart account.

I am writing this complaint to express my disappointment and frustration with the services provided by Flipkart. I had ordered a Poco X3 phone from Flipkart. However, the IMEI number given in the invoice is incorrect, due to which I am unable to get my phone repaired under warranty.

I had already complained about the same on Flipkart. I received a mail saying that the issue will be resolved by 3rd March, but unfortunately, the issue has not been resolved yet. All Flipkart is doing is marking the issue as resolved at their end even though doing nothing at all. This cycle has been repeating itself since 27th February, causing me mental stress and irritation.

I urge you to take immediate action to resolve my issue and provide me with the correct IMEI number in the invoice. I have been facing this issue for a long time now, and I want it to be resolved today itself. I am a loyal customer of Flipkart, and I expect better services from such a reputed e-commerce platform.

I had placed an order with an order ID OD[protected]Invoice attached) on 25th of Feb 2023, for which the product was expecting to be delivered on 26th of Feb (Sunday),
Flipkart delivery persons (3) came to my house at around 16:10:00 and while opening the package it has been found that the machine is damaged from right back corner, then he agreed to take back the package and said that flipkart will deliver a replacement order,
Those delivery persons took back the machine with them at around 16:23 :00
(13 minutes taken to unpack and then repack the machine)
(Refer the attached CCTV footage taken from the camera of my neighbour in the flat just in front of my flat entry.

Please note- I didn't provided any OTP to any of them as I had not accepted the machine yet,

But suddenly at around 23:25:00 I got a notification message on my mobile phone that my product is marked as delivered by Ekart, and on the app it is showing as the delivery is verified via OTP.

On the very next morning on 27th Feb 2023 at around 11:04:00 I had raised a concern regarding this on flipkart and they promise me that they will take care of this and resolved my concern on or before 4th March 2023,

But since then, I am just following up on the calls and in the below chat with customer care, but no phone call received from the flipkart team to resolve my issue, and they have marked this issue as resolved 3 times between this waiting period.

I had asked the customer support team whether I need to register a police complaint or a complaint at Jago Grahak Jago, but they told me that this would not be required or please wait till 4th March, as the Flipkart team will resolve my issue on or before 4th of March.

But yet there is no response and now they are refusing to deliver my pre-paid order.

Really Worst Online Shopping Service...Deliverys always late
Delivery agents are worse than worst...when they call us to find the address, they go to the wrong address without listening to us. How do they have the right to cancel the delivery ?when the mistake from their side...not at all listening the address instructions correctly...such an ### nd stupid delivery agents...flipkart is providing expected delivery date by taking postal pin codes...but not at all recieving the deliveries on time...such a shameless promise...why to use that pin code for promising delivery date...just remove that waste stupid pin code option...as of product's online shopping promise i need to receive the product by 2nd march 2023...did, d received...called to CUSTOMER CARE...promised to deliver by today...delivery agent very worst in listening to insrtuctions of address...he canceled my delivery today...again called CUSTOMER CARE...they promised to delivery by today 3rd march 2023 7pm...still i didn't received it...such a poor nd worst site for online shopping...never receives product on time...i need product to be delivered by tomorrow 4th march 2023 on or before by 11am for sure...otherwise i going to take serious action on this...i provided clear address...many products are recevied to the same address without any disturbance...but not at all on time...

I had placed an order for iphone 14 on Flipkart website on 2nd March. The payment was made through Paytm UPI. While the money got debited from my account, the order didnt got placed. Have no update on my refund even after calling Flipkart CC multiple times.

I ordered souled store t shirt form flipkart but now I want to return but there was no option for return and they told you can return this product till 10 days

Hi Dear
My flipkart account has been put on hold Selling fake product .
(Listing ID(s): LSTCDME9TY9EV3CJXMQ8MGCJT).
But we sell original products and also purchase from authorized distributors of the company G R Traders. That means it is very clear that i am selling only genuine product on flipkart.I have submitted original invoice for the product Invoice from authorized distributor G R Trades.And we also asked to verify physically.I sending the my purchase invoice from authorized distibutor.I was already submitted invoice so many times but my account not reactive.
But even after this my account is not opened.We lost a lot, all our stock was also stuck.
please solve our problem.

Account Name--The Ayurvedic Mall

Email ID- [protected]@gmail.com

Mo-[protected]

Thanks & Regards
Rohit
Mo- [protected]

I ordered an Adidas sports shoes for my father at an different address when he recieved the order he saw that the shoes delivered is different from what was shown on flipkart .when I claim refund they rejected it .please help

Flipkart customer care is just extending dates of return and no one is coming for pickup

I Have paid my Pay later bill of Rs 219 thorugh phone pay, money deducted from my bank acc, but still in flipkart app showing payment pending

I got an offer regarding a credit card from flipcart which is flipcart axis credit card.
After first successfull transaction I should get 1000 rupees gift vouchers 500 from axis bank and 500 from flipcart.But the issue is i got the 500 rupees voucher from axis bank but the voucher from flipcart is still pending for more than 30 days that's why i escalate this issue to them but every time they harassing me with wrong information.plese help me to escalate this issue.

I am having 70000 limit of Paylater account.On 6th Feb 3 transaction happened to my Paylater account. 1st was of Rs 11150, 2 nd was of 2911 and 3rd was of Rs 673. I was talking to Flipkart customer care and reporting the first fraud transaction which happened to my account suddenly 2 and 3 Rd transaction happened, i reported them with the 3 fraud transaction happening to my account but no one helped and told me it's your account and you are making payment, if i am making payment why would I ask to stop and look into payment, upon asking again and again they told payment is done on Bharat bill pay and they can't do anything on this and i need to complain it to cyber crime . If you people can't make people account safe why are you providing such facilities and making us fool. Now the bill is generated and i am asked to make payment before 5th of March and if i don't they will charge me with intrest on it and will impact my cibil. When i have not made payment why I need to pay and suffer, a big giant on e-commerce platform is not secure such a big fraudster company you people are.I also mailed and called many a times but till date no one helped.

Flipkart pay later option was not showing to me to buy a nokia T20 tab what's the problem I have credit limit of 25000

Flipkart has been harassing me for almost 50days. I have ordered a Realme 9 Pro from Flipkart on 18th January. They delivered a defective Realme 9 Pro on 19th. Because it has brand replacement policy, Flipkart was denying and told it's Realme who could/would give me the replacement. Realme had received my phone with all accessories and issued me a DOA certificate against that and officially mailed me that the replacement would come via Flipkart. Where as Flipkart was denying any official mail regarding this. After one month of harassment, Flipkart has finally asked for my DOA and talked about refund. Then they have asked for my bank details and DOA certificate(again for the sixth time). Then they have again asked the acknowledgement slip that I have submitted the whole box(mobile with all accessories) to the Realme and promised to contact me soon. Days have passed, but Flipkart didn't contact me. I called again to Flipkart and they take my complain and promised a call back from backend team within seven days. Though as always they didn't call me.
I want my refund money within 48hours.