Flipkart Complaints & Reviews

Take street action against flipkart
Order id-OD[protected]
Dear Respected Consumer Support Department, Please sort this difficult scam issue on my online shopping through flipkart marketplace. Ordered Oneplus 10R Mobile on 27th March Amount Was Total 32446 I paid full amount time's of making orders via upi. Flipkart comes to deliver my percel today means 30march, Give a percel after unboxing there Complete item missing I am shocked and very much heart after see the issue. I have never faced like this in my life. I contacted Customer support but not connecting call. Also tried via chat support they after seen issue simply avoiding and leaving from chat without my permission. I couldn't make return request Reason I can't found item was missing option. Please do something for me I belongs from nuclear family now facing huge losses. please charge penalties against flipkart and refunded my money as soon as possible.

Take action immediately otherwise I will go highcourt this matter until refund
Order id-OD[protected]
Dear Respected Consumer Support Department, Please sort this difficult scam issue on my online shopping through flipkart marketplace. Ordered Oneplus 10R Mobile on 27th March Amount Was Total 32446 I paid full amount time's of making orders via upi. Flipkart comes to deliver my percel today means 30march, Give a percel after unboxing there Complete item missing I am shocked and very much heart after see the issue. I have never faced like this in my life. I contacted Customer support but not connecting call. Also tried via chat support they after seen issue simply avoiding and leaving from chat without my permission. I couldn't make return request Reason I can't found item was missing option. Please do something for me I belongs from nuclear family now facing huge losses. please charge penalties against flipkart and refunded my money as soon as possible.

Order id-OD[protected]
Dear Respected Consumer Support Department, Please sort this difficult scam issue on my online shopping through flipkart marketplace. Ordered Oneplus 10R Mobile on 27th March Amount Was Total 32446 I paid full amount time's of making orders via upi. Flipkart comes to deliver my percel today means 30march, Give a percel after unboxing there Complete item missing I am shocked and very much heart after see the issue. I have never faced like this in my life. I contacted Customer support but not connecting call. Also tried via chat support they after seen issue simply avoiding and leaving from chat without my permission. I couldn't make return request Reason I can't found item was missing option. Please do something for me I belongs from nuclear family now facing huge losses. please charge penalties against flipkart and refunded my money as soon as possible.

Hi, This is highly frustrating Flipkart customer care service for not responding to my issue for the defective item (Order ID: OD[protected] that I received. I called manytimes, but no resolution yet and they are dragging the issue like a rubber. When I see the status now, it shows as resolved don't know HOW?

If Flipkart don't provide
any resolution or
accept my return or
provide a part replacement,
I'll then need to file a Consumer Commission eFiling at https://edaakhil.nic.in/edaakhil/ against Bathla Teletech and Flipkart. When you call me to the registered number, please speak to me in Tamil.

Dear flipkart team. My product which arrived on 19 March 2023 is damaged. I requested for return after I opened the product and found that it's damage. On the same day the return request was rejected. I applied for return several times in the 12th time it was confirmed and the person for pickup came on 25 March 2023 nd told that flipkart is asking to fail the pickup. She asked to contact customer service number. When I contacted the number they told that the problem will be solved within 24 hours but I didn't receive any mail/SMS from flipkart. It was the last day of return policy provided by your company or the seller. Kindly arrange for the product pickup as soon as possible. Kindly solve my problem.

Order Id : OD[protected]

Message provided by your company :

Pickup of Sai praseeda Refrigerator W... with tracking ID FMPR[protected] from flipkart.com has been rejected. Contact flipkart.com CS for further assistance.

Dear flipkart team. The product which is a fridge stand arrived broken. The delivery guy didn't check and said if it's broken/damaged then request for return. As per the delivery guy told I requested for return. When the person who came to pick the product refused to pick the product and told that flipkart is asking to fail the pickup. It's was the last day of return policy when the person came to pick the product. Kindly arrange for return by your side and refund my money. It's overly damaged.

I have not recieved any call from Flipkart installation department since the installation date. I have tried to contact the Flipkart customer care as well as to the installation call. No. Unfortunately they have failed to install the bed i ordered from Flipkart. It's been 3 days. I have called them 20 to 30 times a day but i got nothing from them. Please please slove my problem as soon as possible .

I have ordered Blaupunkt 164 cm (65 inch) QLED Ultra HD TV & i had received in broken condition.Delivery persor told i have to apply for return.But return option is not available in flipkart app or website for this order.Immediately i raised the complaint to Customer care, Head customer support, MD & owner Sachin of Flipkart also.No one responded.When ever i escalate they will tell in 24 hours they will resolve.But every time they use to borrow time.I told already Return policy will get expire on 29th March like that.They told dont worry its our mistake already we had escalated, you will get Replacement luike that.Now also they are sending emails that they will resolve like that.But Flipkart wesite closed complaint without resolving & Return policy also Expired.Kindly take steps.Order Value is 54, 242.
Few of the mail communication is below.
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 04 Apr, 10:51 AM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 03 Apr, 6:35 PM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 03 Apr, 11:39 AM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 01 Apr, 2:58 PM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 01 Apr, 2:22 PM.

Thanks,
Flipkart Customer Support
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 31 Mar, 11:49 AM.

Thanks,
Flipkart Customer Support
On Wed, Mar 29, 2023 at 12:23 PM Muthu raja wrote:
Dear Sachin,
Since 2 weeks no response from your team.I received a broken TV within 10 minutes i had given complaint.Delivery person told that they cannot take on their own so i have to go for replacement.Since 2 weeks your team is telling daily tomorrow i will resolve like that.Still date no one is taking any initiative.If we call, they will tell i will escalate & give resolution.Daily they are increasing times.I need final answer whether i will get replacement or not.& When i will get it.

On Mon, Mar 27, 2023 at 2:15 PM Muthu raja wrote:
May i know when i will get the replacement.in 3 days i have to pay my EMI.But still now i dont know whether i will get replacement or not
Still now no one is ready to call me.

On Sun, Mar 26, 2023 at 12:50 PM Muthu raja wrote:
EMI Started but still now no update what i have to do.

On Sat, Mar 25, 2023 at 11:42 AM Muthu raja wrote:
Still now issue is not resolved & no one taken steps.As usual your system is showing resolved.

image.png

On Fri, Mar 24, 2023 at 11:07 AM Muthu raja wrote:
Dear Kalyan,
Can you tell me one thing.I got the TV After 10 days with screen broken condition.Immediately i raised the complaint & your team told they will arrange for replacement.After that installation team from jeeves also visited & raised replacement request.But still now your tem is not calling.Today after several call back request your team is calling now & telling they will try to give replacement request from back end.That means still now no request given.See i had purchased Through Bajaj Finserv.Now april 2nd i have to pay my EMI.But the beauty is i have not got the TV replacement.Filpkart is not bothered for it.If your team is not able to give replacement request from your website means that is not my problem.You can mail to the seller & get the replacement.Now what is the solution.Bajaj will not stop the EMI.Do one thing cancel the order & refund the amount to Bajaj finserv card of my immediately & share the screen shot.
You or your team is not ready to support for any issues.Better let me quit Flipkart forever.

On Fri, Mar 24, 2023 at 10:17 AM Muthu raja wrote:
Dear Kalyan,
Your team is not ready to call me or respond to me.un 4 days replacement policy will expire. Can you tell me what I have to do.

On Tue, Mar 21, 2023, 9:53 AM Flipkart.com wrote:

Flipkart.com Download APP DOWNLOAD APP

ORIGINAL
PRODUCTS

CASH ON
DELIVERY

FREE & EASY
RETURNS

100% BUYER
PROTECTION
Hi Meena Meena,

Greetings from Flipkart.com!

We would like to inform you that we have received your replacement request for the following part in the Order with order ID OD[protected].

We are processing your part replacement request and will update with the approval shortly.

My self Vinay, Ordered Product on @Flipkart on 25th Jan 2023, i Cancelled The Product on 03th Feb 2023. From then They didnot even Initiated the refund amount of rs 23, 500/- . I Made this Purchase Via EMI my EMI also Started but still not received the amount the Customer care service is Too worse.!
*Product name* : Inno3D NVIDIA GEFORCE RTX 3060 TWIN X2 12 GB GDDR6 Graphics
*Order Id* : OD[protected]
*Date of Purchase* : 25/01/2023
*Registered no* : [protected]
*Mail Id* : [protected]@gmail.com

Emi offer mar 17 to 21...after completed order...(.no cost emi flipkart pay later option)...after one day sms received automatically emi charges 1 emi rs 2202 and 2% interst...dont believe no cost emi offer...flipkart cutomercare not response...no 1 cheted service

Unable to use Flipkart gift card balance.
Getting 'please try later'

I am looking for a product named Realme buds 2 and I found that on Flipkart I tried to order the same but a prompt has appeared and said that no seller ships to this pincode. I am an old customer of Flipkart and also i need that product as soon as possible also i am not getting that at which pincode the seller will ship the product.
I think this is not a good thing.
Please consume helpers solve my issue.

March 17 to 21 no cost emi offer in Flipkart.. after purchasing mobile .. automatic charges emi... don't buy things from Flipkart 100% cheated emi option

I have ordered LG 7Kg Front load washing machine Mar 24. And Mar 25 delivery person came with wrong invoice and wrong product. They opened product without getting OTP. Delivered Product not matched which I was ordered So reject delivery. They took it themself. That day night they marked delivery success with fake images And without my OTP. I raised many requests in Flipkart customer services. Yet not my issue fixed my ordered product also not received.

My order I'd
OD[protected]

Kindly deliver my ordered product or refund my amount it's already frustrated i it will takes more time I will put complaint on consumer court.

Product buy karte time Maine extend warranty v buy Kiya tha but mujhe inform kiye bina hi extend warranty cancel kr diya gaya aur wo v product delivered hone ke baad jab mujhe aaj product me issue hua to tab mai warrenty claim krne gaya to pata chalta hai wo to extend warranty cancel ho Gaya hai to ye mere sath fraud hua hai mujhe extend warranty milna chahiye ya fir product return karke uska amount refund hona chahiye

I have ordered queen size bed with dimensions 206cm lenght but the product I received was length only 182cm and technician visited on 29march but rejected my return request stating technical team said that it's the same product

I recieved a product from Flipkart that I had not ordered. Probably someone had pranked with me by ordering a product using my address and phone number.

As I looked on the app to return it, there is no 'Return' option available on the app. Please fix it asap.

Flipkart account block hai account block pada hai from almost 6 to 7 months plz unblock my account

I have ordered sony liv subscription using 410 supercoins and 590 amount on 17th march.The amount got debited from the bank but flipkart says payment status failed.I have not got refund till now. plzz refund asap transaction id is mentioned below.
transaction id- FKOD[protected]DTG3M0

I have claimed Sony LIV subscription using 590 amount and 410 supercoins.The supercoins did not got debited but the amount got debited and payment status from Flipkart says failed.12 days have passed but still did not got refund.I have ordered in 17th March.Plzz give refund asap.