Flipkart Complaints & Reviews

Dear Flipkart

My 522 super coins balance deducted from my flipkart super coins balance dated 02/03/2023but my mobile not recharge with super coins balance from mobikwik wallet app or directly from fipart app..Mobikwik show error. Please solve my problem or oterwise credit 522 Supercoins in my supercoins balance.

Your
Customer Name : Logan s
Mob. [protected]
Flipkart Registered No. [protected]
Gpay Regd. No. : [protected]
Issue : Super Coins deducted but not mobile rechare from Mobikwik app

I’m not able to download invoice for the product which I ordered in 2021. I need the invoice for warranty purpose as my Oneplus tv Y40 display is showing up red corners. Please help me to get the invoice. The order No is OD[protected]

I have ordered 2 sofa covers through Flipkart which cost 4143 RS with order ID OD[protected] . Both covers received in single package.The item delivered was diffrent color from the image provided in site. So I have initiated return request for sofa covers.Flipkart person came and took back both Items together(Both came in Single Package). After informing about both items I handed over the package to him. But Flipkart retuned be money for only one cover which is 2348 RS. They denied payement of second sofa cover of cost 1795 RS saying its not returned.And after 10 days they updated in system as Return cancelled without updating me.
This was on Jan 31st and from that time I was following up with them through call and chat. I have raised multiple complaints and they closed the case mentioning issue is resolved. Company was not ready to investigate even though I had informed Delivery boy took both Items. Every time when I raise complaint they are telling some dates and closing the complaint without my knowledge.

I buy Prestige PIC 20.0 1600 W
Induction Cooktop and order ID OD[protected] but this product not working when first time use and same day i complaint to filpkart help for replacement after this first time filpkart call me and cancel this, 2nd time again I complaint for this and help center call again and again for helping for replacement and call me to wait till 2 March for replacement but today 2 March suddenly complaint close so plz check clear my product issue

I ordered for a MOCHI Blue Women Messenger Bag on 4th Feb 2023. I received the parcel by Metro Brands on 13th Feb 2023. But what was shipped was a cheap quality Sling bag by Metro. When a return was initiated for the first time saying wrong product, the return request was refused. On the second attempt, despite mentioning wrong product delivered, the pickup person came looking for a defective product delivered. He asked to initiate a return again. Repeated return attempts were initiated, and every time, I the return was cancelled saying:
"Sorry, your return request for ... cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact."

Flipkart and Metro failed to acknowledge that the request was to take back a wrong product delivered, and not about a defective product.

Flipkart customer support was contacted several times over chat, and call. Each of the customer support executives acknowledged that it was an issue on Flipkart's side to have delivered a wrong product, wrong brand, wrong color... overall wrong product and that the return and refund would be initiated. This was even escalated to their next level of seniors.

After which Flipkart sent emails asking for photo evidence. Despite sending photos, they said it is not enough proof and repeatedly kept asking for photo proof. After sending 3 rounds of photos on alternate days, finally Flipkart has gone silent. They neither respond on chat or email.

Attaching the photo of the Mochi Blue purse that was ordered and the Metro Pink Slingbag that was delivered.

I requested to installation of my tv after 20days of delivery.. instead of postponing they cancelled my installation request

FMPP[protected]

Hi,
I purchased a TV in flipkart worth 40k from seller IWQNBecommerce and it's a defective product. So I contacted flipkart customer support and they given me option to choose refund or replace I chosen refund and they created a return request but it's been a month time but still they are not able to resolve it.

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

OnePlus Earbuds
I get a pop up in facebook and then I click on their site displaying the one plus earpod @Rs.99 I thought it was a wonderful offer so then click on buy now then filled my address after clicking payment option debit card or credit card they have deducted the payment of Rs.9095.07 if just purchase of Rs 99/-.w/o any receipt or order confirmation. Please help me to get my amount back.

The item was promised to be delivered on 25th Feb. It reached the nearest hub on 22nd Feb. However it has not been delivered yet.
On 25th nobody from the delivery team contacted me. I myself called the delivery person using the phone number provided in the sms - where he gave me false information regarding the delivery time(9-9.30 PM), which is surprising because the exchanges do not generally happen after 7 PM.
Now I've been following up with flipkart team and there has been no information from their end. Even today(1 March) they are telling me that they will come up with an update in 48 hrs. This is just a waste of time and unnecessary mental harassment from their end.
I had taken the product on a no cost emi, which has started now. If they cancel the item now, who is going to bear all the charges that the bank will levy me? Who is going to compensate for the mental harassment that I have faced since the last couple of days?

OnePlus Earbuds
I get a pop up in facebook and then I click on their site displaying the one plus earpod @Rs.99 I thought it was a wonderful offer so then click on buy now then filled my address after clicking payment option debit card or credit card they have deducted the payment of Rs.12, 922.71 of just purchase of Rs 99/-.w/o any receipt or order confirmation. Please help me to get my amount back.

OnePlus Earbuds
I get a pop up in facebook and then I click on their site displaying the one plus earpod @Rs.99 I thought it was a wonderful offer so then click on buy now then filled my address after clicking payment option debit card or credit card they have deducted the payment of Rs.13, 051.51 of just purchase of Rs 99/-.w/o any receipt or order confirmation. Please help me to get my amount back.

I ordered OnePlus ce2 lite from Flipkart and Flipkart delivered it on 18 Feb but when I open the box charger is missing and phone was hanging and i submit request for refund then they rejected it then i submit request 2nd time they rejected but third time they accepted and they send technician to my house and he didn't check my phone and rejected it then i contact multiple time Flipkart but they give me a next date but they didn't solve my problem please refund my money

Flipkart agreed to process the return & refund for the Avita Liber V14 Ryzen 5 Quad Core Thin and Light Laptop (Rs.31990/-) which i had purchased from them, as it was giving charging issues & the brand was unable to fulfill the warranty.

I am following up for 4 months on this issue and each time a new Flipkart CS team member calls back & gives false assurance that they've escalated the issue and that the pickup will be done soon.

It is really sad that a consumer has to experience this poor level of Customer Service from a company like Flipkart.

I request help from the Flipkart Senior Support team members to intervene & help in the resolution of this issue on priority.

Cod option is disabled on my account. I have ordered many things so please enable it again. Phone number [protected].

I get a pop up in facebook and then I click on their site displaying SMART WATCH Rs.99 I thought it was a wonderful offer so then click on buy now then filled my address after clicking payment option debit card or credit card they have deducted the payment of Rs.5479.96/- of just purchase of Rs 99/-.w/o any receipt or order confirmation. Please help me to get my amount back.

Dear sir/madam,
I purchased shoes skechers go walk 2 - hyper walking shoes for women nvgr 9 13954 from Flipkart on 16.02.2023, product was delivered on 21.02.2023 while i checked this product their is size/fit issue on product after that i raised return request on 21.02.2023 same date, Flipkart send message that return pickup date 27.02.2023, on 27.02.2023 I got message from Flipkart that pickup cancelled with tracking id fmpr[protected] without contacting me. I contacted multiple time and raised multiple complaints for return pickup but still they did not pickup or refund amount in my account. Every time they closed or mislead to customer . Kindly help me to get my refund as soon as possible. Tickets or issue id are id:[protected],[protected],[protected]

Dear sir/madam, i purchased shoes skechers go walk 2 - hyper walking shoes for women nvgr 9 13954 from flipkart on 16.02.2023, product was deliverd on 21.02.2023 while i checked this product their is size/fit issue on product after that i raised return request on 21.02.2023 same date, flipkart send message that return pickup date 27.02.2023, on 27.02.2023 i got message from flipkart that pickup cancelled with tracking id fmpr[protected] without contacting me. I contacted multiple time and raised multiped complaints for return pickup but still they did not pickup or refund amount in my account. Every time they closed or mislead to customer . Kindly help me to get my refund as soon as possible. Tickets or issue id are id:[protected],[protected],[protected]

I purchased a sansui fan from flipkart and there is some manufacturer defect for which seller accepted the return and in Flipkart the return got scheduled but no one from flipkart is coming to pick and few later it get canceled and the reason is logistics issue i have raised the return for this 3 time till bow and everytime same thing is happening they will cancel it after few days and no one contacts me or give proper response. Its been 2 months since the complaint for warranty is filled.

Attached screen shot for reference.

Order id OD[protected]

My account has been blocked by flipkart due to which I am unable to log in to my account. Without any warning or intimation to me they blocked my account. I had return an item and get my money back. The last date of return is 1/03/2023 and since I am unable to access my account, I cannot raise a return request.

Please help.