Flipkart Complaints & Reviews

Am very disappointed from you people. Being knowing your complains has orderd from flipkart as we have received a flipkart voucher card. It was supposed to deliver on 11th june and today is 25th june. Still it did not delivered. I raised the complain on friday 21st. They said it will be rectified. Instead of rectifying it you people has made it more complicated. I have received a call from your end telling me to go to the shop and take it. How can you people say this? The worst case is that if i wanted then i would have not ordered from the flipkart. Would have purchased directly from the showroom to avoid theses nonsense.

If you cancel it again it will take long days for me to again buy from you people and again same story. When you cannot take things seriously and dedicated then what is the use of naming flipkart? Please shutdown and let amazon rocks. I have been using amazon from 6 years and am very happy with the responses. Everybody do mistakes but they rectify it and they make their customers happy.

You people never ever bothers... Its been 5 days still the issue has not been resolved.

Dear sir,

My name is vishnu c/o st. Francis de sales press, st. Benedict road, ernakulam 682018. Am purchase impex iron box through flipkart on saturday. Iron box back side is damaged condition please find the attachment photos for iron box & bill details. Hope you will look into our request to replace the product immediately.

Thanking you,

Vishnu.

I had ordered for tynor ankle binder, medium size, and had received it on 22 june '18. It was neither packed nor was it the one i had ordered for. I feel it is a defective one. I had ordered for the same couple of months back and wanted the next size of the same. But what i received this time was a binder with a short belt which wasn't my order.

I wish to register a complaint and i need a replacement for the ankle binder without any charges levied to me.

Thanking you,
Geetha chandran

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password it shows "account is inactive contact the customer support to reactivate it"
Please solve this problem immediately
Email: [protected]@gmail.com
Mobile: [protected]

Hello everyone, i trusted flipkart and till now is a genuine customer. I bought multiple things almost every month. Now flipkart has taken my trust for granted. They started fraudulent activities. My moto x4 phone was replaced after multiple try and again defective device was received so i asked for refund and they initially promised but dont followed up properly. Multiple complaint was registered but no proper follow up was done. They don't sent technician for check up of device. I kept updated of all issue and steps repeatedly. But their representative are taught to keep faithful customer like us in complete dark. On calls, they repeatedly promised and kept me reset my phone more than four times as part of tech troubleshoot but they failed to send technician. They kept sending unapproved report without consent. So please be careful all customer who believe that flipkart is genuine. They dont care about customer's credibility. Its a case initiated on mid may 2018 and now they are not cooperating. My order id: od[protected]

I ordered a redmi note 5 pro from flipkart on a flash sale, actually its really hard to book this particular phone from flipkart, but after waiting for months and lots of trying i finally my order was success, and it showed i will get my product within a week, but unfortunately after one day suddenly my order got cancelled without giving any explanation, they just cancelled if they dont have product on the store then dont accept the order. Because it is a highly demanded phone i am thinking the sellers is selling my product to third party for a higher amount, i dont know may be that is actually happening, just a thought. And like always i have to wait for next 7 days for next flash sale ("flash sale" they really did some thinking about the name only flash can buy in that little amount of time)

Dear sir/madam,

I would want to inform that, i have order number - (Od[protected] two numbers mobile phone (Samsung galaxy j7 pro + 1) on dated - 16/may/2018. But flipkart have been canceled the order after receiving the amount of rs - 33350/- through the bajaj finserv emi card. I regrade to inform you that till date flipkart was not returned the same amount to bajaj finserv.

As per deduction the amount by flipkart, now bajaj finserv has been claimed for the emi amount of rs - 3706/-. Request to flipkart please give me clarification, who will paid the emi amount and cheaque bounce charged to bajaj finserv and when flipkart will return my total amount rs - 33350/-?

Delivered the soaps on 19th june 2018 instead of mobile and i've immediately called the customer care informed the same thing by call and by email. They told that they resolve the issue by 22 june 2018 7pm, they i did not called me on that day again i called them asked about it. They told that it will take 24 hrs time and on same day i've received a message from flipkart that issue resolution they provide by 24 th june 2018 12 pm.

Again i've received a message that replacement of mobile will deliver by 25 th june 2018. Again when i saw in flipkart the order/replacement is cancelled by flipkart. They did not informed me any thing i only called them asked about it they told that they do not have proper information and not resolved issue till now.

They totally torturing me mentally and not resolving on mentioned day and not providing accurate information. Please resolve this issue by providing eugenie mobile or my money back. Please take action on this.

Order details:
—
Od[protected]Moto g5s (Lunar gray, 32 gb)

Thank you,

I have ordered flipkart smartbuy headphones.. I don't know what was the smartness in that product... Such a poor bass and average sounding headphones... And then i called customer support... A worst customer support experience... Their name should be policy support. I told them that these headphones have poor bass then they told me to replace. I have asked for return and these guys have denied it and told that it cannot be possible because it is against our policy.. Now u guyz tell me if you have ordered headphone and you don't like them so what u are gonna do? Will you replace them? Will you ask for refund? Ofcourse, you will return them, but they denied for return? So what am i gonna do with that headphones? And customer support also told me that they are not helpful for me in this case... Worst customer support and your website could also show me the popup "refund not available for this product" so i won't book it.

Without hearing the sound how can i justify the sound... There should be the return policy for that... Being such mnc's and doing such low level things

Order id - od[protected]

Empty box received of apple watch series 3
Order number OD[protected].
Empty box received. Immediately contacted to deivery guy he suggested to to visit local office and they took images of images and box . And contacted customer care and filed complaint for the same. Please help

I bought a shoe on 1st february 2018 from seller retailnet for rs.2589/- by order id od[protected] item).in the few months (6 months), the right leg shoe sole is getting fully damaged, i am frustrated how flipkart delivered the product and is getting damaged within just 6 months, whose price of the shoe is 2589/-, i have no faith neither in flipkart nor any online product.
Can i exchange the product, as it is only just 6 months?

Hi this is koushik,
Order id - od[protected]

With all due patience i waited for 2 long month... But the things are getting worse day by day.. Flipkart has become such a irresponsible shopping dealer to handle the customer with care...

I have ordered gym set items worth rs.2238... But when i got the product, i was shocked to see such a poor quality products from flipkart... Hence i immediately requested for replacement... It's been 3 month since i'm waiting... No one had come to collect it and replace with the new one... I'm fed up with such lazy and irresponsible attitude from your side... Am requesting one last time with all due respect... If b it doesn't go well, i'll register a complaint with consumer court regarding this... I want to return this as soon as possible... Even though i requested for replacement according to ur return policy, it's not happening with me...

Even if i try contact through phone call, it's getting tough to contact them... They are not connecting me to representatives...
I'm frustrated with all these things... Let's see whether u'll end with replacement or ready to lose customer satisfaction..!!!

Hi! I ordered for bag in the cod method but flipkart sent me a link that i can pay it prepaid so i paid it online the payment was successful but it didn't change to cod so they asked me to pay cod again so they return the money back to my bank in 5 working days which i was paid through prepaid so i paid again on cod and i took the bag paying again as the delivery boy asked to pay. And it was 1 month they are extending my dates for refunding my money to my bank. Worst experience from flipkart

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Re: pathetic service of flipkart never experienced before

[protected]@fl.
24 jun at 1:24 pm

Frank w alexander. 91 [protected]

Hide original message
On sunday, 24 june, 2018, 1:19:05 pm ist, frank alexander wrote:

Dear kalyan,

Thank you for arranging again a pathetic call from mr uday kumar escalation desk.

The way he talk is like he is a king and customer is a begger.

Looping mr sachin & binny bansal. - hope you will find a solution.

I have all call recordings. Will ensure this posted on all the social media sites.

I forgot about customer service after all the conversation with your employees.

You should not have people like uday kumar managing escalation desk.

He doesn't even know what is escalation. He thinks he a police officer and investigating complaint

Frank w alexander

Reg:-order i. D. Od[protected].

Sub:-1) short delivery of 0ne carpet out of two ordered. (2) the design of the received carpet is not as same as ordered, request for replacement of correct item.

Dear sir/madam

I ordered two carpets but eceived only one carpet, one still to receive. Pls confirm delivery schedule for the pending item.

Also, the design of the carpet received is not the same as ordered. Pls let me know how to receive replacement against the wrong item.

The invoice received alongwith the delivered carpet bears no. Faalgv[protected] dt.10.06.2018 & it shows total qty as 2 & also billed for two carpets.

Pls send the short delivered item immediately.

V. R. Kapadne.
Contact-[protected]

Hello sir i am order to redmi note 5 and paying to 11999 and i am found to delverd to empty box i am complain to flipkart to sir solve my issue and team saying to we solve this issue but sir team is not solve my problem and not connect me to team please sir emidetly action to this company amd solve my issue
Please sir solve my issue please
I am very hearting to this company and this service
This company i am register to fraud case to register

I purchased a samsung galaxy s7 on flipkart website on 21st september 2017. At the time of purchase there is samsung never mind offer. Under this offer a customer can replace his broken display of mobile screen for 990. My mobile screen was broken and i am eligible for this offer. I lost my original bill and i have invoice copy of bill and when i showed the invoice copy to samsung service centre they are asking for both the soft copy and original bill. Without this offer it costs 7700 to replace the screen. When i asked samsung service centre they said that flipkart will provide extra bill copy so please request them. When i am contacting the flipkart customer service they sent me soft copy which i have. I clearly stated to them that my request is to give duplicate copy of original bill. I requested them on 16th september and they said they will resolve and i made a number of calls and sent numerous mails to them. But they are not responding. I am asking for the bill copy but they are feeling as i asking for another mobile. Solve this.

Od[protected]
I had ordered having above order i'd of product casual trouser worth rs.1962 but very unfortunately i had received empty package except some packaging materials and complaining since 1 month but no action has been taken but regret blocked my flipkart account illegally.
After several assurance by flipkart with several timeline but they are not resolved my concern whereas blocked my account mentioning that high number of return detected by system but regret this is my first filpkart purchase and i never return any products in flipkart.
So request to act seriously and provide me resolution.

I failed to login the flipkart account and i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

I got OTP on phone number but it said that "please try again after sometime.." after typing the OTP and new password.

I've tried it for the past two months and the problem still hasn't been resolved. I've done it using a tablet for many times and when i tried it in the desktop it says "unable to process request. please retry".

I had ordered a back cover for honor 9 lite and i got a damaged one so i have requested return but they didn't pick up the item till now and my return have been cancelled by them and the 10 days return policy is got over now what shall i do. I need the return not only this product. There is a ladies bag which i return didn't pick up yet they had cancelled the order three times