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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1512

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N
namita chand
from Bengaluru, Karnataka
Jul 12, 2018
Resolved
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Address: 560100
Website: Flipkart

Hi!
I had placed an order for a bag on Flipkart and immediately cancelled it as it was the wrong bag that I placed the order for. I had already paid for the bag online.
On cancelling I received a message saying money has been credit back to your account but I have not received any money!
By when can I expect the money to be returned?
Kindly get back at the earliest!
Aug 18, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 13, 2018
Flipkart Customer Care's response
Issue: Refund of Rs.3160 not yet credited back.

Spoke to the customer and while assisting on the same, customer confirmed as refund received yesterday, thanked and closing the complaint from our end.
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    J
    Jijo kaliyath
    from Kollam, Kerala
    Jul 11, 2018
    Resolved
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    Address: Ernakulam, Kerala
    Website: flipkart

    I have ordered item Amardeep Musical with order ID OD[protected] reached nearby our place on time.But your courier agents didint deliver the item we waited for one week and called them they informed us that the item pack is pretty big so that they are unable to deliver also they asked us to take item if we need.I have already paid for it.. is the reason why the agents made this irresposible behaviour.
    Aug 12, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      S
      s das2
      from Bhagalpur, Bihar
      Jul 11, 2018
      Resolved
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      Resolved

      Website: flipkart

      OD[protected]This is the order id of Matrix shampoo that I've received which is totally a faux /duplicate product that Flipkart is selling to customers in the name of the original. when I started using the product it is not shampoo rather its a liquid with some other fragrance not similar to the original matrix shampoo and it also doesn't create lather rather hair fall happens and hair gets rough after its usage. when I called Flipkart customer care they told me it's a non-returnable product we can't help u. This is not the only instance I've also order Hennaveda indigo powder having order id-OD[protected] also has the same duplicate product issue, after using it doesn't colour the hair, a lot of money has been wasted.I want this site to be boycotted who is taking our hard earned money by giving us fake products.Please action must be taken
      Aug 24, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        K
        kamana singh
        from Mumbai, Maharashtra
        Jul 11, 2018
        Resolved
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        Address: 500055
        Website: Flipkart

        I have ordered a bag n the quality is the worst as the same was not expected
        And it’s a branded bag but as per me the one which I have received is fake as the handle is broken badly .
        The above product wa taken on pay later option but I’ll not pay.

        Take the product back as I don’t want a fake one
        I do use the caprese bag n the quality is best
        But it’s 100 % fake product
        If not resolved in time I’ll escalate it to social media n consumer forum
        Aug 29, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          K
          kiran1240
          from Hyderabad, Telangana
          Jul 11, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500082
          Website: FLIPKART

          Hi Team,

          I have purchased an iphone 4s from flipkart. The phone is fake product. The moment i opened it did not work and i have gone to apple service center where they have clearly identified it as a Fake product. I had flipkart customer care people to talk to apple service center and they are aware of the problem a month ago. Untill now there were many incidents raised and closed without proper solution. I need this resolved at the earliest.
          Aug 24, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            I
            indian Anshul Sharma
            from Mundi, Madhya Pradesh
            Jul 11, 2018
            Resolved
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            Resolved

            Address: Ratlam, Madhya Pradesh, 457001
            Website: www.flipkart.com/hp-apu-dual-core-a9-7th-gen-4-gb-1-tb-hdd-windows-10-home-2-gb-graphics-15q-by002ax

            I Purchase Laptop HP APU Dual Core A9 7th Gen - (4 GB/1 TB HDD/Windows 10 Home/2 GB Graphics) 15q-by002AX Laptop (15.6 inch, SParkling Black, 2.1 kg) Date 18 Apr 2018 from Flipkart and deliver upto 21 Apr 2018.
            I use that After 10 days install Game But Game is Not Properly Working So I found and Search What Problem then problem Was detect that in my laptop 2gb graphic are not available so i contact Flipkart customer care so they advice go HP Service Center i go their and they are submitted my laptop i ask them problem is reslove they always say sir you come and check their no problem i check problem still their this cycle repeat upto 3 time i go my home to service center (140Km) after that they told we try to every thing no solution please talk to Flipart and I talk to Flipkart they always said sir technical team contact you but no one contact me .
            I am totally frustrated i hope this complaint give me proper solution.
            Also I have all proof that they mail me and also have HP service center Letter
            My Flipkart Incident No.: IN[protected].
            Third screenshot describes how they react, they are just bluffing around and trying frustrate me with their never ending procudes, as of now i've been told to wait for the their next call, which i'm sure will just close my case without solvingit, making me to repeat the cycle that i'm repeating from a month.
            Aug 28, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jul 18, 2018
            Updated by indian Anshul Sharma
            Today I talk To headquarter of flipkart in india. They told me we do nothing you go to service center and brand
            ( HP) slove your problem. But I told them i go their and HP service center team refuse my case and say you go to flipkart what we are do that thing happend with me both of companies are refuse where i go plese take action to my complaint
            Jul 21, 2018
            Updated by indian Anshul Sharma
            It's 7/21/2018 today and i still haven't got my problem solved yet, Flipkart (as always) is still procrastinating about solving my issue.
            On May 19 (2 months ago) they sent me email that i quote: 'We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 23 May, 3:00 PM.'
            On May 23 Flipkart emailed me, here i quote: 'We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 24 May, 5:00 PM to get back to you.'
            On June 27 Flipkart emailed me, here i quote: 'We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 04 Jul, 10:00 AM.'
            On July 6 Flipkart emailed me, here i quote: 'We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 12 Jul, 3:00 PM.'
            I have uploaded screenshots of all these emails as proof along with this update.
            And as always i say, it's July 21, and Flipkart has done nothing but disappointing me, from now i have lost believe in being an online consumer.

            Hoping consumercomplaints.in can help me get a refund through Flipkart,

            Anshul Sharma
            Indian Consumer

            Verified Support
            Jul 24, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              R
              Roopa D Halgeri
              from Bengaluru, Karnataka
              Jul 11, 2018
              Resolved
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              Address: 560037

              I have ordered redmi note 5 pro phone on 10 July and received a dummy phone on 11 July which doesn't have anything its just a dummy phone, a fake phone instead of real redmi. The phone which I got doesn't have battery screen damaged and buttons are gone. Moreover, it's not redmi note 5 pro its some dummy phone. I applied for a refund and Flipkart rejected my request telling cannot refund the money. Its 15000/- and they are least bothered. I need my refund money back.
              Aug 25, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Jul 21, 2018
              Flipkart Customer Care's response
              We've interacted with the customer and provided a new replacement as per the investigation report and customer is happy with the resolution provided. Closing the complaint from our end.
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                D
                DRSINGH8278
                from Delhi, Delhi
                Jul 11, 2018
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                Address: Ghaziabad, Uttar Pradesh, 201206

                Dear Sir
                I was Purchase MI LED TV, which was Delivered on 08/7/2018, but till dated no any technician come to install my TV and Demo, only there SMS Comes each day about installation technician not comes, , installation by Jeeva Bangalore given very bad Service, kindly install my TV, and Cleare Demo, My Mobile No: [protected], [protected],
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                  V
                  Vengatesan j
                  from Neyyattinkara, Kerala
                  Jul 11, 2018
                  Resolved
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                  Resolved

                  My account was inactive so pls help me to reactivate it I need to buy some items which I need now but I can't to log in my Flipkart account If you help me to reactivate my Flipkart account I will login my account to buy some needed items for myself. For some days ago I used this account when I purchased some accessories from online thereafter I didn't use that account
                  Aug 12, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2018
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                    C
                    chouhan1965
                    from Vijayawada, Andhra Pradesh
                    Jul 11, 2018
                    Resolved
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                    Resolved

                    Address: 520001

                    Orer id: od[protected] order dt 01.07.2018
                    inv no faa8dy[protected] dt 02.07.18

                    as per above we recieved goods today in good condition from
                    kalka sales and service faridabad( haryana).

                    The m rp on the product is 280/- (incl of tax) against that you
                    have charged 330/- which is against law . Kindly clarify and refund my 50/- immediatly.
                    Aug 25, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jul 13, 2018
                    Flipkart Customer Care's response
                    We've interacted with the customer and shared the feedback with the seller to check and make the changes required, customer had already returned the shipment so closing the complaint from our end.

                    Refund information provided.
                    Hi
                    I have ordered a led from your site and the order id OD[protected] and when I m calling Ur CCS but it saying Ur account doesn't exist in Ur and for I have paid the EMI also but order but received so please refund my payment
                    I ordered flipkart smartbuy headphones..I paid via debit card..Now the product should have been delivered on 30th June...Yesterday I got call from wishmaster that they will not deliver the product and told me to come to another town to get the product..the town is 50 kms away from my home...Hey flipkart I want my product ASAP...
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                      P
                      pritaam
                      from Jamshedpur, Jharkhand
                      Jul 11, 2018
                      Resolved
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                      Resolved

                      I ordered Redmi note 5 (OD[protected] from flipkart. They delivered the product to other without even confirming. They did not provide me with the number of wishmaster before going out for delivery. Now flipkart is not taking responsibility and saying we are only sorry so order new product. Please help me. They are not even worried about wrong delivery. I want proper detail where the product was delivered.
                      Aug 14, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 12, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Our order item koycera kf1800 modal machine drum but received material other modal machine . please change
                      I have ordered tuelip tiffin box through net banking but order was not placed
                      Txn ID:TX[protected]
                      Pls solve my problem
                      Sir., i anuj singh, have a product stopwatch
                      At my registered no [protected]
                      I am available at the delievry adress bt he did delievry unattempted in front of me
                      And he obtrude vitupration..
                      [protected]
                      This is the no of that delievry boy
                      I want action form you else i will lodged fir against him
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                        K
                        Kisanaram Jogpal
                        from Bengaluru, Karnataka
                        Jul 10, 2018
                        Resolved
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                        Resolved

                        Address: Nagaur, Rajasthan, 341001
                        Website: flipcart.com

                        Maine flipcart se mobile purchase kiya tha ab usme battery ki problem hai or mobile mai jab data on karata hun to phone ki battery low ho kar mobile switch off ho jata hai i want replace the mobile mai abhi china mai hun isliye mera mobile ghar par hai to aap [protected] par call karake aap isko replace karwane ki kripa kare pls

                        apka customer kisana ram
                        in china
                        mobile [protected]
                        ( only whats aap call )Email details- [protected]@gmail.com

                        contact person in india
                        premchand
                        mobile-[protected]
                        i hope to receive my complant and replace the mobile handset panasonic eluga a2
                        Aug 13, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 12, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jul 13, 2018
                        Flipkart Customer Care's response
                        Customer raised complaint regarding product defective, we have interacted with customer and informed that seller replacement policy is completed if any issue with product needs to visit authorized service center hence closing the case from our team
                        Plg my odar not received Our Delivery executive is on the way to your location to deliver your product with OrderId OD[protected]. You can also track the status of your order at http://fkrt.it/Hl92lLuuuN. Thank you!
                        Narsi Saharn's reply, Jul 2, 2018
                        Oder not received
                        Sir my both phone numbers account is inactive please reactive my both account. My phone numbers are [protected], [protected]
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                          V
                          Varsha hv
                          from Bengaluru, Karnataka
                          Jul 10, 2018
                          Resolved
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                          Resolved

                          I ordered a long chain "sukkhi" bt the order couldn't placed n even the money was also deducted..i called the customer no..bt the response was not gud..i lost my money simply..
                          I want back my money..team flipkart please refund my deducted amount as soon..
                          How can i continue shopping if these type of scenerio occurs?
                          My account get deducted with the money but the order couldn't placed ..i want my money back.
                          The order is not even placed then how it is possible to get order id? I am stucked in this problem. Please refund my amount. Till today i was happy with the team flipkart bt today everything get reversed. Still i hope that u will refund my amount..
                          Aug 24, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Jul 10, 2018
                          Updated by Varsha hv
                          See the below image to get confirmation about my complaint

                          Verified Support
                          Jul 12, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                          I am complaining about delivering a product to Different cities same product saying available in this city but where I want to order it it is not available that is very disappointing if the product is available in Sagar why it is not available in Jabalpur that's why I have to say that Flipkart disappoints me thank you.
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                            N
                            Nasib1990
                            from Noida, Uttar Pradesh
                            Jul 10, 2018
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh, 201001
                            Website: www.flipkart.com

                            I have purchased mi note 5 pro on no cost EMI with HDFC credit card, because they provide this offer on this card, but I have recently check that payment installment and see that they charge 13% on EMI, I called to customer care and now they told me that no cost EMI is only available on SBI and some other bank only as per current offer. I have attached screenshot of the product.
                            Aug 28, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              D
                              deepesharora
                              from Delhi, Delhi
                              Jul 10, 2018
                              Resolved
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                              Resolved

                              Hi I am Deepesh Arora, living in NOIDA Ordered a computer table on 31st of May from flip cart that costs 4128 rs.Order ID OD[protected]. First they delayed the delivery and after delivery installation team came, they found that table is defected.Now a request is generated for replacing this table.Every time they provide a date for visit and it's been 20 days no one has came.Every time relationship manager extend the date for replacing.Neither they cancel the order nor they provide new one.From last 40 days this drama is continue.I am an IT guy because of this I have to work with laptop on sitting bed for long hours which is very uncomfortable for me.Because of this I am suffering from neck and back pain.Because of the delay I can't setup my desktop.I have to call customer care every time for this.i have to take follow up on this every time.First they commit a date and on that date no one comes.After that relationship manager starts drama for taking follow up and extend the date.
                              I am really very frustrated because of this issue.Please help me.
                              Sep 22, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Aug 03, 2018
                              Flipkart Customer Care's response
                              Spoke to customer on [protected], customer confirmed that RVP is completed. Informed customer we see that replacement will be delivered before 12th Aug and with in 14 Aug installation will be completed, hence customer agreed survey pitched and closing the case.
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                                M
                                Minto Mammachan
                                Jul 10, 2018
                                Resolved
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                                Resolved

                                Address: 686597

                                Dear Sir /Madam
                                We ordered two set of huggies daipper in kotayam Pala Meenachil panthathala PIN 686597 But unfortunately the delivery Man told to take it from Pala 6 kilometers away from my home and also they replayed if we will not go there they will retun back So it is not fair from your side so please take an action ASAP
                                Order ID 0D[protected]
                                Sep 1, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 20, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  N
                                  Nishant
                                  from Mavelikara, Kerala
                                  Jul 10, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka
                                  Website: www.flipkart.com

                                  Rs.28978 deducted 2 times with failed transaction but was credited to Flipkart according to my bank statement/bank Greviance dept. /net banking team/flipkart payment gateway PayU, Flipkart refuses to refund, causing me extreme distress. Transaction done on 13th May to buy OPPO phone, Incident: IN[protected] as registered with Flipkart. Have contacted bank multiple times and they have given conclusive proof of amount with Flipkart, there is some problem in their website because of which it shows as failed but they did get the money as shown by their own payment gateway but are refusing to return. How can India ever become digital India if major e-commerce websites cheat and destroy customers trust on online banking?
                                  Aug 13, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 13, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    R
                                    runuj
                                    from Delhi, Delhi
                                    Jul 10, 2018
                                    Resolved
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                                    Resolved

                                    Address: Nagpur, Maharashtra, 440025
                                    Website: www.flipkart.com

                                    Dear Flipkart,

                                    I ordered one fitness band on 05th of July 2018 which i received on 09th July 2018.
                                    When i ordered this the make is shown like:

                                    Landmark JQL_432J M2 Band_mi fitness band||

                                    ORDER ID: OD[protected]

                                    Here mentioned mi fitness brand so i assume it is a MI company fitness brand. but
                                    i received local fitness brand where no price mention on box.

                                    I request to your consumer support no 02 times but they not ready to listen my request even not ready to give me right product or refund.

                                    Due to reason i logged your complaint with National Consumer Support with Complaint no: 814301.

                                    Again request to you please provide me right product or refund ASAP.
                                    Aug 26, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 24, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Jul 25, 2018
                                    Flipkart Customer Care's response
                                    We have interacted with the customer and addressed the issue. The seller has refunded the amount and this has been informed to customer.
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                                      S
                                      Supriyaasingh
                                      from Haldwani, Uttarakhand
                                      Jul 10, 2018
                                      Resolved
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                                      Resolved

                                      I can't login to my flipkart account which had money in the wallet.So i had account loged in earlier but today saw that it is asking for a login again when I tried doing so it's showing account not found or error though i use to receive email on same account. I also have money in flipkart wallet which i wanted to use but now I'm not even able to login my account. Please help login or return money in the wallet somehow.
                                      Aug 26, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 20, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Jul 22, 2018
                                      Flipkart Customer Care's response
                                      Customer raised complaint regarding unable to login to her Flipkart account, we have interacted with customer and informed customer to login through registered mobile number. Customer agreed hence closing this case from our team.
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                                        K
                                        Kangkana Borah
                                        from Bahula, West Bengal
                                        Jul 10, 2018
                                        Resolved
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                                        Address: Kolkata, West Bengal, 700107

                                        Order id - OD[protected]
                                        VJ Interior Leatherette Office Visitor Chair (brown, set of 2)
                                        I ordered these set of chairs which was on offer on 26th June 2018(Tuesday). I received the order today afternoon. When I opened the box only one chair was inside. The other pair was missing. I immediately called flipkart but they didn't respond. No proper customer care number was provided either of the seller and Flipkart. What should I do now?? I ordered set of chair and not one. This is really a pathetic delivery . I expect a reply from Flipkart as soon as possible coz it was done by prepaid mode. Reply and help
                                        Sep 8, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 24, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Jul 25, 2018
                                        Flipkart Customer Care's response
                                        Customer Complaint: Ordered for a pair of 2 chairs and received 1

                                        We've interacted with the customer and info provided as the seller has arranged for the replacement and provided the delivery timeline. Customer agreed to the same, hence closing the complaint from our end.
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