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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1512

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B
bablubandhav
from Coimbatore, Tamil Nadu
Jun 23, 2018
Resolved
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Address: Bangalore, Karnataka, 560004
Website: www.flipkart.com

My order number - od[protected]. Initially they promised me to deliver on june 21st of 2018 and something happend and the status is like same city misrouted. Then i called to customer care and they because of this issue it will take two more days to deliver. I was waiting and this is the second days which is june 23rd of 2018 and the time crossed above 6pm and flipkart delivery is suppose to happen in between 9 am to 7 pm. I called multiple times to flipkart customer care and all are reading the delivery status messages which is displaying for me too and giving no other useful information and telling like they can't contact delivery team and they don't have any other information. Because of them i was waiting in office on saturday where i dont have office on saturdays and waiting idle until evening and the worst part is i didnt get the order yet.

Worst service from flipkart team. Never expect such a service from a great e-commerce company in india.
+1 photos
Aug 1, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Flipkart Customer Care's response
We will revert on it.
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    J
    Jaykumar Vaidya
    from Mumbai, Maharashtra
    Jun 23, 2018
    Resolved
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    Address: Mumbai City, Maharashtra, 400070
    Website: www.flipkart.com

    Od[protected] this is my order details. The order was supposed to be delivered today. I am fed up of flipkart services, this happened twice. It is saying it will be delivered tomorrow and it might again get postponed and finally cancelled as per my past experiences with flipkart. I want my order to be delivered as soon as possible else i will cancel my order and never buy things from flipkart. Neither suggest anybody else
    Aug 7, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 27, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      V
      Vividha Verhani
      from Mumbai, Maharashtra
      Jun 23, 2018
      Resolved
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      Address: 421005

      Hello,

      There is pos (Ecom pur) transaction which shows the amount is debited towards flipkart inte using my axis bank debit card.

      The exact name towards which the transaction happened is :
      Ecom pur/flipkart inte/[protected]/061017/10:17

      Date of transactions: 06-oct-17

      If any such transaction is done, request you to please provide details for the same.

      Let me know the details required from my side.

      You can contact me at -[protected]

      Please help me to revert that transaction amount.
      +1 photos
      Jun 25, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Hi, please share your concerns on https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-OtherQueri... . Our executive will assist you accordingly. Regards, Team Axis Bank.
      The following transactions are not made by me. Kindly cancel the transactions and request you to return the amount to the account from which it is debited.
      1. Txn no. [protected] for Rs. 1625/-
      2. Txn no.[protected] for Rs. 698/-
      The date of transaction for both the transactions is 17/08/2018.
      R V Vaibhav's reply, Aug 17, 2018
      The above transactions were made on flipkart through sbi debit card
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        K
        karan sharma11
        from Jaipur, Rajasthan
        Jun 23, 2018
        Resolved
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        Address: New Delhi, Delhi, 110015
        Website: eminentjobs.com

        Dear flipkart team,
        This is not a complaint against your company but actually its a query that a company based in moti nagar which is eminents jobs pvt ltd is using your brands name that they will provide you job at flipkart in delhi... I just want to ask that is eminent jobs are actually your clients to provide jobs into your company or they are not related to your company?
        Eminent jobs are messaging people "ur interview fixed 4 flipkart plot no.9, laxmi garden opp. Metro pillar no 336 above icici bank 2nd floor near moti nagar metro gate no 1. Hr-shreya.."
        Calling people to interview for the company and cheating with thier money... I even have call recordings regarding the same... If flipkart is not related to this job provider in moti nagar... Kindly take action as they are cheating with around 20 lakhs per month...

        Company name - eminent jobs pvt limited
        Address-plot no.9, laxmi garden opp. Metro pillar no 336 above icici bank 2nd floor near moti nagar
        Director name - suraj pratap singh
        Jul 31, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 27, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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          M
          Milan MT
          from Calicut, Kerala
          Jun 23, 2018
          Resolved
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          Address: Belgaum, Karnataka, 590010
          Website: Milan.com

          On 22 july 2018 i booked redmi note 5 pro gold and reached till otp and otp was verified and 14999 was deducted from my bank account. However i got message that my order was not booked. What is this. If my order was not booked i need refund immediately. I got following message
          Your a/c is debited with inr 14999.00 on[protected]:06:42 info: pur/flipkart internet pvt/[protected]/flipkart internet pvt/seq no 872172. Call [protected] (If in india) if you have not done this transaction.
          Jul 29, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jun 23, 2018
          Updated by Milan MT
          Such a action to Flipkart iam a police officer
          Jun 23, 2018
          Updated by Milan MT
          Plz replay my email id [protected]@gmail.com
          Jun 23, 2018
          Updated by Milan MT
          Plz refund my money
          Jun 23, 2018
          Updated by Milan MT
          Not loggin my idd
          Verified Support
          Jun 27, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            C
            CA Diksha Sharma
            from Ludhiana, Punjab
            Jun 23, 2018
            Resolved
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            Address: New Delhi, Delhi, 110035
            Website: www.flipkart.com

            Purchased i-phone x - 256 gb - silver 4 days back and its touch screen is not working properly. It is completely a defective product. However, flipkart is denying to replace the product. They have clearly mentioned on the invoice that it can be returned with original packing and tags. However, flipkart has clearly denied to replace the handset. Flipkart is asking to contact to apple service centre. But apple service centre is unable to replace the phone, they are asking to contact to flipkart, they would be apple to replace the phone within 7-10 days.

            We had asked to replace the product since it's a brand new phone.

            Resolution required : replacement of handset.
            Jul 31, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 27, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              M
              Mazheruddin Ahmed
              Jun 23, 2018
              Resolved
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              Order confirmation - your order with flipkart.com [od[protected]] has been successfully placed! Order confirmation - your order with flipkart.com [od[protected]] has been successfully placed!

              Sir / madam,

              The above mentioned are my order numbers. I paid the full amout through net banking. I ordered 2 pairs of size 38 boots and 1 pair of 40 size. To my surpirse i received only a single pair of boot size of 38. How this blunder happened?
              The delivery was delayed for more than 2 days as promised of 3 working days.
              Kindly, solve this issue asap.

              Contact # [protected]
              Jawwad mazher ahmed
              Hyderabad
              Aug 3, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 23, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Jul 02, 2018
              Flipkart Customer Care's response
              We had interacted with the customer confirmed that the product has been delivered, feedback for the delay have been taken, customer checked that he received a message stating that he received some gift card, informed the Token of Apology which was given for shipping charges, and informed the validity and how to use. Customer agreed and closing the case.
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                A
                Anushka annu
                from Allahabad, Uttar Pradesh
                Jun 23, 2018
                Resolved
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                The book i ordered was 'biotechnology gate 2018 paperback' and i received 'mathematical statics for net/set' the packaging mentioned all the detail of the book that i ordered but the book inside was different and few pages were damaged too and i don't care if its damaged or what but hiw can that be even possible that i mention the product detail that customer ordered and keep inside the packaging totally different product how can that be even possible or else you are trying to fool ur customer
                +2 photos
                Jul 31, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  M
                  Megha Razdan
                  from Gurgaon, Haryana
                  Jun 23, 2018
                  Resolved
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                  Resolved

                  Address: Gurgaon, Haryana, 122001
                  Website: Flipkart

                  I have ordered an 1.5 ton lg air conditioner from flipkart on 10th june 2018, which was the biggest mistake of my life.ac was delivered to us on 13th june 2018. The delivery guys had no checklist with them & ac was not even seal packed tightly in a box. We dont not order much online so did not know the procedure. Having trust in flipkart without opening the box, we gave them the money & they left. On 13th june 2018, the installation guys came, opened the box, saw that the ac is damaged from back, left the ac as it is, told us to ask for a replacement or refund, again had no checklist, left there and then. 2 days after the technicians came just took the pictures & left again. Now flipkart delivery boys came to receive the ac, told us yes your ac is damaged but accessories are not there. We cannot take the ac back. Talk to the customer care.

                  My queries
                  - ac box was not sealed. No checklist was provided to us to show that these are the accessories provided in the box.
                  - installation guys did not show any interest. Saw ac damaged and left it there. Did not show or told us anything as a form that these accessories should be there and is not there.
                  - we were not aware that the accessories are not available and what stuff be should be there with your # damaged ac.
                  - i am calling customer care day in and out getting no tangible resolution.
                  - whose responsibility is this to check the product, accessories. Flipkart, lg service centre, or customer. I wish i would have checked and never gave them a single penny

                  Take my request at priority and take your damaged product back & refund my money.

                  Flipkart has spoiled its reputation completely and its a fraud company.

                  Give me a resolution or i am going to the consumer court. This is our hard earned money.

                  Order id - od[protected]
                  Aug 8, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 27, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Megha, please understand it is part of their policy. For sure you will not get any refund or replacement for this. It is a planned thing by them, which you cannot change. I am also one of the victim of Flipkart. After that I never ordered a single item online.
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                    A
                    aku10
                    from Perumbavoor, Kerala
                    Jun 23, 2018
                    Resolved
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                    Resolved

                    delivery address pin code is wrong

                    Address: 673308

                    Hi team,

                    14 june: ordered
                    Order id: od[protected]

                    I unknowingly have ordered with a wrong pincode and i want to change it without cancelling the order. The adress is correct only the pincode is wrong. I dont want to cancel the order as i orderd it following an offer if i cancel it the order is no more available and i wont be able to avail that order. So please do the needful.

                    Thankyou...
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                    18 found this helpful
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                    A
                    Alex Mercer
                    from Jaipur, Rajasthan
                    Jun 23, 2018
                    Resolved
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                    Resolved

                    Website: Flipkart.com

                    I received fraud calls of winning Tata safari . Person claims to be of Flipkart . He had my name phone number, order details, address.
                    How did this information leak to scammer . This is a serious issue . I am filing a case against them for leaking my data for causing me harassment and breaching my privacy .
                    Aug 7, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Jun 23, 2018
                    Updated by Alex Mercer
                    They leaked my personal information . I have heard from many people it has happened to them still they rudely reply we can’t do anything about it . They think every customer is stupid but not me . I will take this issue forward and people join me if you faced the same issue . This is complete stupidity . Since my information is leaked once, it is leaked forever . Who will take care of that ? They opened a door for scammers to scam people and they think it is not a big issue . After complaining to customer service 3-4 times, they acted ignorant and said this is fraud call don’t cooperate with them . That’s it ? What are you doing about it ? What about the loss I am facing due to data leak ? I need answers . This is the level we have reached here where they don’t respect customer and their data .
                    Verified Support
                    Jul 01, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    @Alex

                    I'm another bearer of similar situation. I have received this call twice from the scammer related to Tata Safari. Here's the link to my complaint over this portal. https://www.consumercomplaints.in/flipkart-flipkart-leaked-personal-details-to-s...

                    Moreover, Flipkart is threatening me to that they will recover money legally. Did they help in anyway?
                    I have received an order with my name and address but a different phone number. The name of the product is one of the products I had ordered earlier which has been successfully returned and refunded.
                    Now I have received the order which I had never ordered.
                    They have leaked my details, my full name, full detailed address, my full order details and have called them for hours now still nothing. A cyber complaint may be needed now.
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                      L
                      Labanya Khan
                      from Daulatpur, West Bengal
                      Jun 23, 2018
                      Resolved
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                      Resolved

                      Address: Bankura, West Bengal, 722122
                      Website: flipkart.com

                      Order id - od[protected] items)
                      Order date - wed, jun 20th '18 9:31 pm
                      Total amount -₹10, 425through cash on delivery

                      This is my order details. I can't any call to cancel it cancelled. When i call helpline they call me, i don't attend order & also i cancel it. I don't know how it possible. Plz take any step as soon as possible.

                      This is not one day problem, e face it many time in our location by flipkart.
                      +1 photos
                      Aug 9, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 27, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jul 01, 2018
                      Flipkart Customer Care's response
                      Interacted with the customer as he had raised a complaint stating all his order's are getting cancelled. Requested him to place a fresh order & arranged the delivery of the consignment, confirmed the same from the customer & closing this case from our end.
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                        P
                        Pranab01
                        from Noida, Uttar Pradesh
                        Jun 23, 2018
                        Resolved
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                        Resolved

                        Website: www.flipkart.com

                        I bought an air conditioner priced at Rs31, 390 from Flipkart e-commerce but with 4 days the same item under same seller was agsin discounted by Rs 2750/-. I felt like cheated. This issue has happened twice.

                        However the support from Amazon India is far more superior, even they had a fair policy that if thete is a change in price of a product by a seller within a week of purchase the difference in amount will be refunded back.

                        I am a loyal customer to flipkart but this is enough. I shall never buy anything from flipkart again.shame shame flipkart for your cheap marketing gimmick there is no support for your loyal customers.
                        Aug 3, 2018
                        Complaint marked as Resolved 
                        Waste of time definitely avoid flipkart, finally got the refund after waiting over a month
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 23, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jun 26, 2018
                        Updated by Pranab01
                        Again a big story, i installed the product and went to register on samsung. Then I came to know the condenser was alloy but I paid the price for Copper condenser which was around 6000/- costly than alloy. FLIPKART YOU ARE CHEATING PEOPLE .
                        Verified Support
                        Aug 06, 2018
                        Flipkart Customer Care's response
                        Customer raised a concern stating that he faced issue with the initial and the replacement product . Hence he was informed that he will get refund for the order but then the return was cancelled multiple times.
                        Spoke to customer and arranged for refund. Closing the case.
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                          S
                          Sushmit Sharma
                          from Kolkata, West Bengal
                          Jun 23, 2018
                          Resolved
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                          Resolved

                          On 4th june the product(casio ex303) was delivered to me without any price tag. I found the watch a bit heavy for me so applied for the return on 5th june but the wish master canceled the return because there was no price tag on the box. I called the customer care they said that the product is flipkart assured so it is not possible that the product does not have a price tag. I posted a complaint here on Indian consumer complaints forum on 13th june but no response from flipkart.
                          The return policy period is also going to be over soon.

                          Please help.
                          Aug 7, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 27, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            R
                            Rachana rana
                            from Ahmedabad, Gujarat
                            Jun 22, 2018
                            Resolved
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                            Resolved

                            Address: Vadodara, Gujarat

                            Please note that u call number is too busy i can't contact you.. Please improve u r service. I purchase my leptop with microsoft office 2010 licence version from flipkart. Now my leptop hard disk is corrupt. It replaced by lenovo. But i don't have product key of office 2010.
                            What i do?? Please help me. I have lots of work. I want to help regarding this matter.
                            Aug 7, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 23, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Jun 27, 2018
                            Updated by Rachana rana
                            No any support given by you.. Against this complaint
                            Verified Support
                            Jul 01, 2018
                            Flipkart Customer Care's response
                            Spoke to customer and provided the resolution and closing the case
                            Jul 06, 2018
                            Updated by Rachana rana
                            Thanks for your support.
                            Thank you.
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                              B
                              bijualuke
                              from Perumbavoor, Kerala
                              Jun 22, 2018
                              Resolved
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                              Resolved

                              Address: Ernakulam, Kerala, 686673

                              I purchased one Micromax canvas 5 lite Q463 smart phone through flipcart. Within one year the software got some defect. I contacted authorized service center, but they couldn't access the software. After contacting Micromax, they verified the invoice, mobile box cover imei numbers and details from service center and send me a reply, telling it is a counterfeit item. They are not responsible for repair it.

                              On informing this to flipcart their executives are just making fun out of it. I think it is better to move to consumer court to solve the issue as it is about to complete one year ie. garentee period.
                              +1 photos
                              Jul 30, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 27, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                              Jul 02, 2018
                              Updated by bijualuke
                              Flipcart is telling resolved, but they are just passing time to finish warranty period
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                                J
                                Jaihir
                                from Surat, Gujarat
                                Jun 22, 2018
                                Resolved
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                                Resolved

                                Address: 395009

                                I have purchased washing machine from the flip kart on, 15/06/2018 and they promised the machine will be delivered on, 20/06/2018 but on that day it did not came, than I called customer care so they promised me to give resolution in 24 he's.
                                Then one person called and said it will be delivered in, 24 he's. Again it did not came and again when I called about the product they again promised me. I think flip kart people are cheaters and big fraud. I will be sharing the same to graham suraksha
                                Aug 3, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 27, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  M
                                  Murukonda Panchajanya Vinayak
                                  from Munnar, Kerala
                                  Jun 22, 2018
                                  Resolved
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                                  Resolved

                                  dead delay in delivery when destination is in city limits.

                                  Address: Hyderabad, Andhra Pradesh, 500027
                                  Website: Www.flipkart.com

                                  What the hell is hapening man arebyou even trying to attend my problem you wont tell me the address of the courier facility, you wont tell me the update of my products locations, you wont share the no of the courier faciljty, yiu dint have any of the basuc information of the courier facility that you are partner with. What are you doing. If you are incapable of delivering it on time you should check yourselves whr you stand!? And do you even...
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                                  shivaram MAYYA
                                  from Bengaluru, Karnataka
                                  Jun 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560068

                                  Dear sir/ madam,

                                  This is to inform you that we are regular buyer of flipcart and we were happy customers till now. But this time we ordered a perfume aigner No 1 OUD dated 16/62018. Track I’d no FMPP[protected] order I’d OD[protected] but received a completely empty different brand perfume . I have enclosed the snapshot of what I have received. I want an immediate solution for this as early as possible .

                                  Regards,
                                  Shivaram Mayya
                                  +5 photos
                                  Aug 2, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 27, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Mili das1
                                    from Bhubaneshwar, Odisha
                                    Jun 22, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700074
                                    Website: Flipkart

                                    I ordered a dress from flipkart on 9th june 2018.
                                    I got the delivery on 11th june 2018.
                                    I requested for return on the same day due to fitness issues. They initiated return on 16th june 2018 and I was informed that I will get refund within 21st june 2018. But still I have not got the refund. I called the customer care but still my problem was not resolved.
                                    Name- Mili Das
                                    Order id- OD[protected]
                                    Jun 26, 2018
                                    Complaint marked as Resolved 
                                    I got the refund in my account.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 27, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Helpful
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