Flipkart Complaints & Reviews

I have ordered Aquaguard superb for approximately 19000 rupees. Flipkart delivered it to my address. But when I opened the package, to my surprise I found Aquaguard splash worth 10500 rupees. I called Flipkart for return of the product. They have asked if I have opened it. I answered YES. Now they don't accept the return as I have opened the package. The local technician who is responsible for the return is talking very rude to me. He told me to read each and every condition before buying a product from Flipkart.

The return policy is written in their website. But it is nowhere written on the package not to be opened by the customer.

So I have lost trust of Flipkart, and in future I will no longer buy any product online. I visit the shops, and even if the price is higher, I will buy directly from the shops. Flipkart teached me a lesson and I will never forget in my life.

Vide bill no. Faaalj[protected] dtd 25.6.18, seller name shreyash retail pvt ltd, west bengal, a mobile charger was delivered to me for which cash payment of rs.409.00 was made against delivery. However this item is not working and my mobile is not getting charged although it is getting charged while other chargers are being used. It is a very unfortunate matter as fauly and defective item has been supplied by flipkart.
I want to return this item. Hence please do the needful and also return my payment at the earliest.
Regards,
Jayanta sengupta
204/12 raja rammohan roy road
Kolkata 700008

Hi,
I ordered redme 5a in flipkart on monday[protected] and i received my product redme 5a today ie., wednesday[protected] from flipkart but it was uncomfortable for me because the product which doesn't contain handset in it.. I was really uncomfortable with the flipkart product.. Check once before deliver the product. The product box details shows handset included but i didn't receive handset in it. Please consider this complaint and do favour to me

Thanks
Sahib

I ordered a dell laptop and when i opened it it went good for 1st day but on 2nd day many functions are not working, it is hanging and also no sound plays in it now. I want my exchange done beforw 1st june as i am going outstation for studies and will not be present here for long time. I want a timely response as i want this device for my studeis which is very neccasary. Flipkart agents dont tell me that till when will i get the exchanged product. I keep complaining but they only want 5stars after the call and nothing else. Help me please i am in big trouble if i get this device after qst of july i cant use it as i will be out from my home and iys of no use then. Kindly help me and exchange my product if possible within end of this month.

Payment was done using phonepe wallet for adidas neo white shoes ordered through cod but transaction is still not updated. Wallet shows a balance of 1999 but shows 0 in the payment section. I have called the customer care multiple times, they say the transaction is successful but the delivery guys demand cash since it is not updated in their system. I have contacted flipkart a lot of times, they have not provided any resolution yet.

I have ordered Lenovo Ideapad Core i5 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) IP 320E-15IKB Laptop for 38160 on 12th June 2018.

Order No: Od[protected]

Incident: IN[protected]

When I received the laptop it was not booting, I called flipkart they told me to contact the Lenovo Support.

Even Lenovo people couldnt resolve the Issue on phone so on 22 nd June 2018 as per return policy I asked for the replacement.

Earlier Flipkart orders section said they will send the technician by 28th June 2018 and after that they will replace it. I even got the call for the same saying that technician will visit.

But without a Visit and and support next day they updated that the issue is resolved and the replacement is cancelled.

And Flipkart said, Cancelled on Tue, Jun 26th as issue resolved by troubleshooting.
Kindly sort this issue as soon as possible.

Flipkart has really disappointed me by such service experience.

I had ordered for 36L-size backpack, but your firm has delivered 31L-size backpack, which is smaller than the size I had ordered. I don't want smaller size backpack.
Please take back the wrong size item and deliver 36L-size backpack.
If you can not replace it by the item of my required size, do refund my money.

, i ordered the product 2 items it has been delivered by today. My order details is given below :
Total product has been damaged and there is no oil inside the bottle. It's been leaked. Please replace the product
Address
Manage order
Order id
Od[protected] items)
Order date
Mon, jun 18th '18 6:09 pm
Total amount
₹706through cash on delivery. Product has been damaged but it has no return policy kindly replacement the product. Plese help us.

I have ordered Lenovo Ideapad Core i5 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) IP 320E-15IKB Laptop for 38160 on 12th June 2018.

Order No: Od[protected]

When I received the laptop it was not booting, I called flipkart they told me to contact the Lenovo Support.

Even Lenovo people couldnt resolve the Issue on phone so on 22 nd June 2018 as per return policy I asked for the replacement.

Earlier Flipkart orders section said they will send the technician by 28th June 2018 and after that they will replace it. I even got the call for the same saying that technician will visit.

But without a Visit and and support next day they updated that the issue is resolved and the replacement is cancelled.

And they said, Cancelled on Tue, Jun 26th as issue resolved by troubleshooting.

Hi team,

I have placed ordered mi led tv 32 inches the cost rs. 13999 and by mistakenly i have given my office address instead of home address, so in this scenario i have called customer service and i requested to change my address and requested to delivery to my home address. But they were unable. So if its comes to my office address and how can i take to my home? Also i have doubt the installation people jeeves company how they will come and do installation?

So i am not happy with the customer support. Please i am requesting again to change and deliver to my home address.

Home address: d. No: 4b, 3rd block, mmrf sai enclave apartments, ottiambakkam main road, sheethalapakkam, 600126.

My order details are mentioned below:
Order id
Od[protected] item)
Order date
Tue, jun 26th '18 12:01 pm
Total amount
₹13, 999through cash on delivery
Obulapathi t

Tecci park, accenture company sholinga nallur, sholinga nallur chennai - 600119, tamil nadu
Phone[protected]

Thanks and regards.
Obulapathi t
[protected]

Hi team,

I want to return my tv as flipkart.com guarantees that they will return the product. After delivering the product at my place i'm unable to contact customer care nor any update from mobile app. Technician has packed the item and informed me that within 2-3 days peoplekart team will collect my handset. Please help me out to return the product and refund my money

My product id and all details has shown below in screenshot...
I didn't get my order item but its showing here my order item has been delivered and i did complaint about it but they are taking too much time i am totally disappointed with flipkart service...
And you have exhausted your delivery date i mean you are already running out off date and you are expecting that should i need to pay full money of it?...

Flipkart you have exhausted your delivery date do you expect? Should i need to pay you full money? You have # service as compare to amazon and you have taken long to solve just one silly problem and actually that problem cause from your side

Account no:[protected]

mobile no:[protected]

i made an transaction on 25 june 2018 with attached screenshot of rs 238 rs.

amount got debited but didn't receive at flipkart end. Kindly reverse the
amount to my account. As it is stuck at bank account as per flipkart
customer service team.

kindly find the screen shot for the transaction details.


They told me to wait for 8 days for refund or ask you for faster refund.

So i contact you.

Regards,
Abhishek sawant

I ordered a pair of shoes cost 3231, which were cancelled from the courier side by saying it reached its maximum attempts and in reality they contacted me only once in the whole process.And when i talked to the customer support helpline they were only repeating three lines and said sorry to me despite resolving my problem.Now after complaining online on flipkart courier services again approached me to deliver the product but than they again did not delivered ot.I got every message and mail that how they fool their customer.I got every proof to case against them.Also as my shies are with courier only therfore i want my shoes not my money

I placed an order for my friend using my flipkart account for a product "moto e4plus mobile" from flipkart on 31 july, 2017 for rs. 9999 with order number - od[protected] and it was shipped on same day and then they returned it to themselves after shipping with return id[protected] and it was not delivered to me. The purchase was made using the flipkart gift card which i bought from a website named www.komparify.com. they refunded the amount but it is in their flipkart wallet which i'm unable to use since they blocked my account and didn't open till now. After this issue i had several call and email communication with flipkart for months but they didn't refund the money. And its now close to 9 months and they have stopped replying me and since the gift cards have validity for 1 year it'll expire soon. So i need them to refund my hard earned money. Please help me with this. They completely harassing me without any resolution and i 'm helpless in this case. My flipkart account details: email:[protected]@gmail.com mobile number: [protected] some complaint nos. Registered with flipkart are: incident: in[protected] incident: in[protected] incident: in[protected] incident: in[protected] please help me with this. Thank you hemant

OD[protected] ..this order not delivery from last 4 days ..it sapose to delivered in 23rd june 2018 .but its showing missrouted in same city i called customer care more than 20 min they are not responding they are daily telling that it will delivery today .but 3 day also not delivered .waste Flipkart don't order in Flipkart .visit near shop

Dear sir,
I have purchased honor 7a mobile from flipkart. Quality is not good and flipkart is not giving me refund for the same. What i will for replacement if i am seing product is very bad in quality.
Many time requested for refund but flipkart giving me replacement.

Flipkart is not providing me solution as per satisfection.

Kindly do needful.

I ordered ADIDAS HELKIN 3 M Running Shoes For Men (Black, Olive)
with size UK 9.
Same day I requested for exchange because of size problem, it was big for me.
so request for size UK 8.
Pick up person refuse to take product. He was asking for Price tag.
Big problem was we got product without Price tag.

Call customer care many times but no result.

I am helpless.

My QUESTION to FLIP KART is

What is the option for customer, if he receive faulty product in spite of it was marked as Assured product?. (My case product received without price tag)

Flipkart Order Number: OD[protected] and Incident number based on my complaint: IN[protected]
I have ordered a mobile in Flipkart online shopping worth Rs. 6000 and i have paid full amount for the order. When i opened the delivered box, it was a detergent soap instead of a mobile which i ordered. This is very shocking for me and i have raised a complained to the Flipkart customer care, at first, they have not accepted my complaint saying that it is not a genuine complaint and they have delivered with the product intact. But, again i have sent an email with the pics which i have and explained all the details. Then they have accepted that the problem is with their seller's end. They asked my proof of identity and i have sent my Aadhar card and address details. Finally they accept for the replacement and send the new pack. But, the delivery partner of Flipkart called as E-kart deny to replace the new delivery pack as they didn't get any confirmation email from them. As a customer, i have talked many times to the customer care of Flipkart, , the issue not yet resolved and i didn't get my mobile yet. In online business, business ethics should be followed because we are relying on them and we are paying amount before we get our product in our hand. I have sent so many emails and calls to them. They are telling that it will be resolved soon but still the issue is not resolved almost a month getting over. I heard that so many online fraudulent activities taking place and as a common man i don't know what to do and how to proceed further if come across a situation like this.

I ordered honor 9lite with 4gb ram 64gb memory from flipkart on 14th may.But received same phone with config of 3gb ram and 32gb memory.It was a gift.So was unable to know the configuration before the return policy period. There's no help or alternative provided by flipkart.I have the imei number and proof which states I have received wrong phone.