Flipkart Complaints & Reviews

I have purchased Asus Zenfone Max pro 1 on 1st June.Handset was not working properly since starting & I'm complaining since last 10 to 12 days but till now there is no response from the flipkart team.Im calling daily for 2 to 3 times on customer support & getting the same answer that "your query will be solved within 24 hours" but till today my handset is not replaced as per their 10 days replacement policy on the online portal. Very pathetic service from flipkart & mentally harassment from the online shopping giant(Flipkart).

Mukesh Shandil,
[protected]

Sir,
I have received delivery of whirlpool front loading washing machine, but your engineer came for installation & demo and the machine screws were having elec current shok, so eng said, he is going to send another engineer, but yet no one came, so please change the washing machine or refund our amount, purchase order id od[protected]
Please do change this macine. Or send us any other make.
Take immediate action, please.

I am customer of your product karbon boom as first i have paid the money directly from credit card but after ward i have given cash on delivery but from my account the money has been eliminated from my account and also taken cash on delivery i have given the complaint before also to bank as well as flipkart they have accepted the fault that the money has been eliminated and they'll refund till now my money is not added to my account so i request to you take a strike action

Its been more than a month i am being tossed up between hdfc bank and flipkart for my refund which is still not given. Wrote several mails to flipkart and bank but still no update bank is saying merchant didn't process the refund and merchant saying they have already refunded.

This is a mental trauma chasing bank and merchant regularly request you to please get the issue closed with a compensation on mental trauma i suffered chasing bank and merchant.

I have returned the mobile since 1moth ago still I have not received any money please clarify that
Firstly they said put a account for refund amount still I am entered four account no. S still they haven't responded and they said account is invaluable the I have call the customer care and they said put account no.
In the refund system our account IFSC code not found and I have put others account then they are still say after 5 day
.. will not four times of

Hi i have order a 2 rings the cost is 414 . i don't know weather i choice item are successfully order or not .
but in my bank account the amount is deducted but still we are not any items which i have tried to order
even once i spoke with customer care also they told wait one day but after that i am trying call to customer care it's always says executives are busy

please let me know weather my order is successful if not me please return my amount back

Why my order is too delayed???
When i shop on flipkart that time i get a order number i. E: od[protected] febia casual solid womens kurti
Delivered expected by mon, 18th jun 2018
While i paiding payment why my order not delivered on time???
Those people who tick on cash on delivery they will get order on time either before tat, then why not for me???
My reference number is fmpp[protected]

Hi,
Placed an order for snickers chocolate in 4 quantities. But 2 quantities are missing and other 2 packets received in damaged, open sealed and melted condition.

From last few days i am trying to connect with flipkart for resolution but i was unable to connect.

Today when finally i reached to them they didn't provide me satisfactory resolution.

How could it possible to keep the product which is not in consumable condition at all. What about the missing item?

Please do the needful.

I had ordered an Apple Watch from a Flipkart Assured seller on the 16th of June. Upon receiving the product on the 17th, the box was tampered and inside was a counterfeit Apple Watch with all accessories missing. I had called their customer support and they had issued a replacement for the said product. I received the replacement on the 20th of June. The box was again tampered and this time it contained another counterfeit watch with all accessories missing. I asked for a return and my money to be refunded. But they just wont process my return. Every time I call their customer care, they tell me that their back end team will contact me. But no one contacts back. I worked very hard for the money and now even after facing such harassment they still won't give my money back. It is causing me mental anguish and this whole process is affecting me greatly.

I want my money refunded. Whether it's their seller who sold me the wrong product or whether the product was stolen and replaced by some one during transportation has nothing to do with the customer who purchased it. And nor should I have to face such harassment to get my money back even after multiple counterfeit tampered products were delivered. Please help me out.

I don't know what else to do. I am having a break down because of such harassment.

I have purchased three watches combo set which one watch was found damaged and one was found non functional.
I am very dishurted and disappinted to see product condition
Order id od[protected]
Product abx1193blk-1192wht-3098cbr-combo, abrexo abx08010-gents exclusive.
This product may be either replaced immediately or money should be returned immediately.

Dear Sir,

It has been long time that i am using your site for online shopping.Few days back i have received some virtual prepaid card "MasterCard" for online shopping form U.S bank.You are authorized merchant of that card.My 11 items refund is not credited in my card.I had contact my U.S bank they replied it is pending for cancellation from seller.I had already sent many emails to flipkart but did not get any solution of the problem.For your reference i will share screenshot of the all item order.

I have ordered a product from flipkart with order id - od[protected].
June 14 was delivery date. But product not yet delivered till 20th june.in between i have contacted their customer service three times. They assured deivery time by 21. And on 20th service executive from flipkart call me to cancel the product.
They have wasted my one week time and such an irresponsible and careless behaviour from flipkart. I have now cancelled the order as they asked me to do.

Dear sir i bought iphone 8 plus 64gb silver 26 may and i received order 2nd june but i didon't recieved mobile and charger adapter in box i complaint to flipkart they told me wait 12 days after 12 days they didnot ready to resolve my problem i spent 73000 on it and am student am belong to middle class family so please solve my problem i want refund or replacement asap please help me

My order id is - 0D[protected]

My order with order id od[protected] of rs 289 vide waybill fmpp[protected] (Transported via ekart logistics) has been delayed for three days, but not delivered till today. Besides, there is not even a single call from the delivery person even if my shipment is showing "out for delivery" for two days but not getting delivered, no message, or no calls even
. Please try solve thd asap.

This is Rohit Kumar . I ordered a oil (figaro) . The delivery boy refused to deliver at my place . The order no -OD[protected]. The order os from flipkart and it would deliver by ekart.The was i cash on delivey at home delivery. If can not deliver the product, they should not took order .
Thanks
Rohit kumar

I have ordered a mobile phone on 13th june 2018 (Order id: od[protected]
And the expected delivery was by 15th june 2018.
It seems that the delivery executive has lost the phone and there is no information about that.., and now they are asking to place a fresher order.
The phone is on high demand and flipkart is releasing it in a flash sale on every wednesday at 12 noon and even at 12 noon it is showing out of stock. I placed that order after so many attempts and struggles, and now they are asking to make fresh order.. If the item is lost., it is their responsibility to make sure that it is delivered properly... But their executive response is very lethargic... I am unable to make fresh order

I have bought a band watch on may 29th which was not working properly. I asked for a replacement. But they have not provided it with illogical reason that they couldn't reach me, almost 3 times. They even given the status of my order in the website as 'returned' or 'return cancelled' for each of the replacement order. Then they called me and said they will provide a refund for the product once they collect it on 14th june. But no one came. When i called the customer service, they said they will call me on or before 20th june. But now, they sending me mails that they can't reach to me to my number. I had given them another one. For that they send another mail telling that they can't reach that one too. Please give a solution for this.

I had purchase a monitor for desktop computer order id: od[protected] which is not as per website. So, said item will not solve my working purpose. Accordingly i had given my option for return the same after following your system/procedure since long. But yet not arrange pick-up said item along with refund my necessary amount of rs.2790/- till date.

Dear sir/madam

This is regarding micromax canvas 6 (Champagne, 32 gb) ordered from flipkart on 06 june 18 with order no. Od[protected].
We received the order on 07 june 18, and mobile was over heating from very first day of its receiving.
Then we raised our query to your website, also complained against fake visit done by the technical person.
Then, we continuously followed you regarding over heating of the phone and till 15 june 18, your customer care executive told us to wait for 24-48 hrs each and every time, and then your executive told us to visit micromax canvas service centre.
Micromax service care person told us that they can only repair that phone and can not replace that.
Who wants to repair a brand new phone???
And now after this whole process, we shared the whole story with your executive today and he replied that it is out of the policy now.

So, we have complaint against you in consumer forum with complain id - 784268, and we want either replacement of refund.

Regards
Ajeet

I have ordered a mobile phone (Redmi 5a) worth rs. 6999 (Paid instantly through netbanking, order id - od[protected] in flipkart on 14/06/2018 for my personal use. I have been eagerly waiting for the product so that i am tracking the product regularly. It was shown that the product would be delivered by 16/06/2018. As 16/06/18 was a holiday due to eid and my delivery address was office address, i informed the authority not to deliver the same on that date nor deliver it on monday as it is also my off day in office.in spite of that they generate the delivery date on monday and the delivery boy called me to receive the product. I gently refused and did request him to deliver it on the next day i. E tuesday. On 18/06/2018 there was no update of the product so i called them about the update. They replied the delivery date is rescheduled on or before 21/06/2018. But today's morning i came to know that without my consent flipkart cancelled the order and processing the refund. I didn't apply for cancellation. On the other hand when i am going to repurchase, it shows that the product is out of stock and only available in flash sale on 21/06/2018 at 12:00 pm. I do not want the rush of flash sale so i ordered the phone on lust week.
I want
1. Rapid action taken by flipkart authority in this matter with utmost importance.
2. Want to get this product within 21/06/18 as per the schedule.