Flipkart Complaints & Reviews

Order I'd-OD[protected]
Ekart logistics - FMPP[protected]

This is to inform you that I had communication with the delivery executive in the morning by 11:30 a.m.he siad will deliver the product on time but I have called to this person 8 to 9 time but he always giving me excuse I am just nearby will be deliver within 5 minutes 10 minutes and now time is happens 7 pm but still he never deliver the goods very bad behaviour of the delivery person not satisfied with the services the person is not doing job properly and not a punctual on time. he deliver the goods by 7:20 p.m. and good condition is very bad the packing is open from somewhere. I am attaching the images of the product packing

Hello,

I ordered a T-Shirt from Myntra.com which is acquired by Flipkart. The T-Shirt has FIFA's official licensed product logos as mentioned on the T-Shirt. Since it reads FIFA(TM) U-17 WORLD CUP INDIA 2017 'ORIGINAL LICENSED PRODUCT', I assumed the tri-color object at the bottom of this T-Shirt attempts to represent the Indian flag, without Ashoka Chakra.

I assumed so because I ordered two of these T-Shirts, one which represents the flag (without Ashoka Chakra) correctly as shown on the picture on their website, while the other one seems upside down, with green color at the top and saffron at the bottom.

I am unsure what am I supposed to understand from this. But whatever I understand, it is saddening. If this is a mistake, it is a bad and an unacceptable mistake.

None of the customer care platforms on the website of Myntra or Flipkart has a space to share any complaints like these, at least based on what I could find on the website and on their automated answering machine.

Date of the incident: 6 July 2018
Seller: Funfash (a seller on Myntra.com)
Order number:[protected]-5906903

You can find the pictures attached to this complaint.
Picture #1: The one which seems fine.
Picture #2: The one which this complaint is about.

I am a part of the development sector of India. I feel that it is too sad to come across such mistakes when fighting against bigger issues like the educational inequity.

Hope to understand and be updated of the kind of next steps you, as a company, would choose to take to at the least avoid errors like these in the future.

Regards,
Flipkart User

I am highly dissatisfied with the services of flipkart which they are providing. I am chasing the CUSTOMER CARE from last 10 days.. Ever time they says that our team will get back to you in 24 hours or 48 hours but they don't.
I have purchased the product on EMI through my credit card but my payment was not converted into EMI and total amount of the product is reflecting into my bill which i need to pay at any cost and in one go. Flipkart is responsible for this.. And they are not doing anything.. Such a looser.. They are ###... My friends advised me not to purchase anything from flipkart but still went through it.. See wat happened to me.. I am totally screwed up.. Is there anybody who can help me????

Dear Sir
I had given an order for "No LED SMART TV 4A108CM" vide order id OD[protected] in the name of Manaswini Mishra, Back Side D.I.C Office, Amalapada, Angul, 759122, Odisha.The order was made through "FLIPKART".The TV was deliver on 21.06.2018 vide tax invoice "PLF31838559". On verification it is found that the product serial no. on the invoice is WU74843/Mi and sl.no. 16940/[protected]. On the TV the model no. is L43M5-AI/2018 and equipment type is LCD TV, serial no. BEE/XIA/06/00488/17. It appears that the set is not matching as per invoice.
Your service engineer Mr.Nanda who is in charge of my area at Angular, Odisha mis-guided me on my enquiry at the time of installation and did not verify the product before installation.However, your customer care dept. helped us to track the mistake of mis-match and advised us regarding wrong delivery.
Hence, you are requested to follow-up the matter immediately and deliver me the right product which I had ordered.
Your's Faithfully
Manaswini Mishra

I do not understand why everytime the LED TVs from LG or Sony are not deliverable to my location.
My location pin no is 794001. It is a semi urban location and one of the proper city in our state.
It is really unfortunate everytime I try to buy LED TV from Flipkart, it shows the items is not in stock for my location. But why???.
There are many delivery Service Providers in our place. I have check the delivery options for other districts of Meghalaya also. It's not delivering anywhere in Meghalaya. It's really a big question to clarify from your side. Mere excuses would not work. If you are really doing business then this type of situations are not fair for Customers. I hope my complain will be heard and necessary actions will be taken by your company

Sir i have lost my Invoice copy & gmail id password. I can't reset password due to some problem so please provide another copy of my bill.
Detail-
Billing- Mr. Sanjay 365 Ramlila Garden Bhim Nagar Aryan Hospital- Gurgaon-122001
Invoice No-FAA0WC[protected]
DT[protected]
S.No-S[protected]
It's Very Urgent.
My mail id-anil.[protected]@gmail.com

Your order could not be completed. Refund has been initiated for payment amounting to 778.0.
Here is the reference pzt[protected]epz1401. For more details please check your email. We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.

I have oredered a redmi 5a (Grey, 16 gb) on flash sale today exactly at 12:01 pm. At first, i received a confirmation message that my order has successfully placed. But after a few moments, i received another message from flipkart that my order has been cancelled due to limited stock availability with the seller. What the hell is this? I have wasted my precious time waiting to buy this but it was cancelled automatically. Why?

I want to return a onida washing machine as its the delivered product and the received product is not same and i have placed and received a new haier washing machine from flipkart itself and i want to return the onida washing machine. I have not even opend the pakaging of the product. Kindly help me with the return in bank account.

Its a request please consider it and you can do the quality check of the return product. I cannot affort 2 machines. And just for the information the devilry boy itself suggested to buy the other brand and he assured me that this will be returned.

Hi, i am highly dissatisfied with the services provided by flipkart. It is now all most three weeks that i am chasing the customer care. Every time i get a reply that the concerned team will resolve the issue in 24 to 48 hours as they are being notified. I am don't think this is customer centricity. This is pure seller centric approach. My complaint id is od[protected] and there were two technician visit also who reset the phone and said it is fine now. I also visited the service center who again reset my phone and did not gave anything in writing and told to contact flipkart. Now flipkart is saying to contact the brand. This is sheer demarcation between flipkart and amazon. Amazon is real customer centric. I bought the phone after waiting in flash sale from flipkart and not from the brand. Why should i contact brand when i ordered from flipkart. I need replacement. Resetting the phone every now and then is not the viable solution.
Regards
Unsatisfied customer

I am frequent buyer from flipkart and taking services at goindwal punjab (Pincode - 143423). The delivery boy is not delivering the courier on mentioned address, he calls us and ask to come to bus stop for pickup.
I am the frequent purchaser and most of the time i am not available in the city.

Kindly look into the same issue.

My username - ishwarpkt and mobile id - [protected]

Reference orders - od[protected] & od[protected] many more

Hi am shreyashi, i order a purse to flip kart, when i got purse, it doesn't have any brand tag under it, and also i don't like the product, so i put a return request, the request was excepted but when the delivery boy came he couldn't take it because of not tag availability, so i also talked to flip kart customer care, they also not taking my request, they said we cant help in this matter.
Please solve my problem. My contact no. [protected]

My name is koustav mondal and i have a flipkart account registered to phone number [protected]. On 4th of july, i ordered a redmi note 5 pro with flash sale with order number od[protected] and paid through netbanking. Today i. E 5th of july was a delivery date and suddenly flipkart without any information cancelled my request. Later after 12 hours flipkart texted me a refund message.

I demanded a replacement on flipkart and i didn't got the replacement but still in my flipkart account it is saying i got the replacement so please let me know what went wrong and try to solve my problem as quick as possible i am getting tired of this kind irresponsible actions from the flipkart so please reply as quick as possible on my complaint...

Order No:OD[protected]
Complaint No:IN[protected]
I have purchase the subject AC but from FLIPKART on 14.06.2018 i have made of a complaint of AC is not cooling instead of Returning back the product they have rejected my cancellation request without prior visit of Technician and again I raised the same issue and they have rejected the Cancellation request on the ground of Technician verification. I made this complaint before 19th of June 2018 and now they are telling your return can't be completed because of the return date as per their policy over by 19th of June 2018

My order id is od[protected]. The tiffin box is defective for which we have contacted customer service for two weeks, later on they told refund will be done by calling us. The product was ordered on 4th june and till date the issue is not resolved. No one from customer service had called us for refunding the money.

We are shocked and disgusted with the customer service of your company being accessing your site for several years.
We are waiting for a quick solution from your end.

Regards

Tamalika gupta..

I bought brand new honor 9 lite (Sapphire blue, 32 gb) from flipkart.
Flipkart delivered me defective piece. I made replacement request on 30 june 2018.
Flipkart told me that they arranged tech visit to check mobile. I requested to arrange tech visit on 03 july 2018. But tech has not visited my location on 03 july 2018.
Without my permission they cancelled my return request.
I am very irritated with flipkart service.
I am requesting consumer team to take as hard as possible action against flipkart.

I have ordered the 4 t-shirt from the flipkart on june 10 2018 and delivered it on june 12, 2018 in the morning. However i have received one t-shirt without price tag. I have raised a return request as soon as i notice that there is no price tag on it (Like within 30 min) and then raised another 4 complaints but courier guy denied pick up every time as there was no price tag on product.

Hello sir/Mam
I ordered smartees graphics Print Men's black, blue, black T-shirt(pack of 3) on 9th of may 2018 of worth Rs.819.Due to low-quality material and printing in t-shirts, I returned it. Next day delivery boy came to my doorstep and collect it. A message came from Flipkart that you will get your refund within 7 business days. After 7 days when I logged in flipkart.com, there was a message that money is refunded to my bank account.
But when I checked my bank account there is no money being transferred in my account, so I contact with Flipkart customer care they told me that to contact with your bank. Next day, I went to Bank of Baroda bank and told my problem. They told me there was no such money was being transferred to my account by Flipkart. There was already 2 months gone.P lease take immediate action on it.

Hello sir/Mam
I ordered smartees grafics Print Men's black, blue, black T-shirt(pack of 3) on 9th of may 2018 ded to my bank account.But when checked my bank accout there is no money being transfered in my account so contact with flipkart customer care they told me that to contact with your bank.Next day, I went to Bank of baroda bank and told my problem.They told me there was no such money was being transfered to my account by flipkart.There was already 2 months gone .Please take immediate action on itof worth Rs.819.Due to low-quality material and printing in t-shirts, I returned it.Next day delivery boy came to my doorstep and collect it.A message came from flipkart that you will get your refund within 7 business days.After 7 days when I logged in flipkart.com, there was a message that money is refun.