Jul 18, 2018
Updated by vimalpfizer To,
The Managing Director and CEO
FLIPKART INDIA
BANGLURU
RE: ORDER NUMBER OD[protected]
SUB: Harassment, probable cheat and fraud
Dear Flipkart India head
Your immediate attention is drawn on following urgent points:
a. On 7th JUL 2018 @ 10:16 AM after going thru your advertisement on your web page, I placed an order for Brother Brother?? DCP-2520D Multi-function Printer color laser.
b. 100% advance payment was done for the same while placing order and I received a parcel on 11th JUL 2018.
c. While opening the above parcel I found that I have been sent a laser black brother MFP, which was not my order and I immediately raised the issue with flipkart thru the cell.
d. I was promised that my product shall be delivered to me thru a replacement by 17th July 2018 and I have to wait though I have paid money.
e. Since 11th JULY till 16th JULY every day I called flipkart team over phone and explained that please see I get the right product as per my order only.
f. On 17th JULY 2018 I received another parcel and earlier one was picked back.
g. It was shocking while I opened the parcel as I found an old and used box of canon brand with QUAKR tape in torn condition with top sealed and I did not open it further.
h. I again spoke with customer care which was useless as even after speaking for an hour neither cse nor supervisor Mr. Rizwan as he told me his name give me some answer.
i. I have undergone lot of mental pressure, trauma and harassment by flipkart and I allege that it looks like flipkart is hand in gloves with seller for cheating and doing fraud with customers.
It is therefore requested that:
1. Immediately I am given the product ordered.
2. Though any money can’t replace the agony, mental tension, trauma and harassment due to act of flipkart, I feel fit that an amount of 25, 000.00 would be adequate to compensate the same, which may please be remitted to me per return failing which I shall be free to explore all available avenues for remedial action.
Thanking you,
VIMAL SRIVASTAVA
Jul 19, 2018
Updated by vimalpfizer Trust me I am sure flipkart in connivance with its seller, trying to cheat as someone from flipkart called me and tried to convince either to take refund or order something else, i have told clearly that i need what i ordered along with compensation for mental harassment, mental agony, trauma i have undergone due to flipkart and its people.
My SBI card has been used by someone to make an unauthorised purchase of Rs 49990 from Flipkart.
Please find the below notification message that I have received for this purchase:
Dear Valued SBI Debit Card Holder,
The below transaction has been done using your SBI debit card.
Description Value
Terminal Owner Name Flipkart Payments
Terminal Id PU002159
Date & Time Aug 19, 2021, 21:37
Transaction Number [protected]
Amount (INR) 49990.00
Last 4 Digit of Card X8482
Transaction Type PURCHASE
Channel POS / ECOM
City Bangalore
I have already blocked my debit card.
I would like to report a fraud and also please cancel the order and refund money.