Flipkart Complaints & Reviews

Website: flipkart.com

I ordered a mobile from flipkart and have to shipped in 2days and it has been 7days and they are playing with me "misroute (Same city misrouted)" and saying to wait for another 2 business days or 24 hours.
I got my previous items to the same address within time but for this order they are saying pincode is wrong and telling to wait 24hrs and the shipment will be delivered and till now my order is not getting shipped. Please help me...

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I had ordered a redmi note 5 gold colour 4gb + 64 gb combination phone under exchange policy of flipkart on june 22, 2018 against order id: od[protected]. When flipkart personnel came to deliver on june 23, he denied to pick up old phone and deliver new phone without stating any reason and payment was already made in advance to flipkart. It was stated by the personnel that his boss does not like this model of phone which was to be exchanged for new phone whose details was already shared with flipkart team while placing the order, so he denied. It again happened on june 23, june 25 and june 26 with different personnel of flipkart with same reason.in the meantime i had registered a complaint with flipkart through its mobile application and through twitter on june 23 itslef stating my concern. The complaint was acknowledged by flipkart for both the means of complaint. Timeline for resolution was provided as june 26. Upon regular follow ups from flipkart executive i received a call from flipkart executive on june 26 and was assured that this complain has been escalated to senior authority and will get resolved in 24 - 48 hrs ie by june 28.
But to my surprise on june 27 morning, my order was cancelled without intimating me and no consent was taken from me. On one hand flipkart cancelled the order and on other side they are assuring me to resolve the issue by june 28. Due to all this drama

1. It has resulted in unfair trade practise
2. Order got delayed and at the end cancelled abrubtly.
3. Mental harrassement from flipkart
4. The time and money wasted on follow ups, calls, mesgs
5. It caused me a lot of mental agaony.

Please note i have all the proofs in terms recordings and messages from flipkart team.

Jul 31, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

Jun 28, 2018

Updated by coolkn Waiting for your revert. Yesterday your representative called but his voice was not audible so he told he will call again to discuss the issue, but I never received a call back. I wonder he might be very busy resolving my issue that he forgot to call back after giving "ASSURANCE". I must say flipkart, you are misusing the word "ASSURANCE".

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Address: New Delhi, Delhi, 110065

Website: flipcart

This is with reference to the order placed on 21st june for a voltas AC through Debit Card EMI option. I received payment confirmation from ICICI Bank but no update from flipcart.
When I approached flipcard customer care, I was told it will be updated in 8 hours.
Next day on 22nd when I contacted flipcart, I was assured that my issue will be resolved by by 25thjune 5.30pm and I will receive a call from them.
When I didnt receive any call from flipcart, I again approached customer care, I asked them to arrange my refund and my call was transferred to Mr Rahul in flipcart he gave me a complaint number IN[protected] & said that you will get your refund by 26th june.
On 26th june too I didnt get any support or call from flipcart, I again contacted flipcart and again I was told that it will be resolved on 26th june by the end of day.Though, Day was already over as it was 7 pm in the evening. I wrote mails and writren complaints too through help centre but the most painful thing is no one from flipcard thought to respond to me regarding issue.
Just now, on 27th june, again I contacted customer care, he (Mr Vivek) also repeated same 2 lines, we have received your complaint and it will be resolved in next 2 days.
When I asked him to transfer my call to his senior he refused .He kept my call on hold for few minutes and then said it will take 24 to 48 hrs to resolve. When I asked him to give me official email id of flipcart to raise my issue, He declined by saying that no such email id exist.
Its been a real menture torture and suffering . I am neither getting my refund nor able to purchase AC from some other alternatives.
The most painful thing is flipcart's Irresponsible and unprofessional way of dealing with customer and poor issue resolving ability which has completely exhauated me.
I dont know to whom shall I approach, so I decided to write to you one last time, I request you to kindly arrange my refund in 24 hours.
If it doesnt get resolved I would be compelled to take legal action against you.

Transaction ID is TX[protected].

Contact me on..
email id rashmi.[protected]@gmail.com
[protected]@gmail.com

Looking forward to hear positive from you.

Regards
Rashmi Sharma
New Delhi

Jun 27, 2018

Complaint marked as Resolved

My complaint is still not resolved, and i dont know how is this featuring as resolved.. . This is with reference to the order placed on 21st june for a voltas AC through Debit Card EMI option. I received payment confirmation from ICICI Bank but no update from flipcart. When I approached flipcard customer care, I was told it will be updated in 8 hours. Next day on 22nd when I contacted flipcart, I was assured that my issue will be resolved by by 25thjune 5.30pm and I will receive a call from them. When I didnt receive any call from flipcart, I again approached customer care, I asked them to arrange my refund and my call was transferred to Mr Rahul in flipcart he gave me a complaint number IN1806221331561486811 & said that you will get your refund by 26th june. On 26th june too I didnt get any support or call from flipcart, I again contacted flipcart and again I was told that it will be resolved on 26th june by the end of day.Though, Day was already over as it was 7 pm in the evening. I wrote mails and writren complaints too through help centre but the most painful thing is no one from flipcard thought to respond to me regarding issue. Just now, on 27th june, again I contacted customer care, he (Mr Vivek) also repeated same 2 lines, we have received your complaint and it will be resolved in next 2 days. When I asked him to transfer my call to his senior he refused .He kept my call on hold for few minutes and then said it will take 24 to 48 hrs to resolve. When I asked him to give me official email id of flipcart to raise my issue, He declined by saying that no such email id exist. Its been a real menture torture and suffering . I am neither getting my refund nor able to purchase AC from some other alternatives. The most painful thing is flipcart's Irresponsible and unprofessional way of dealing with customer and poor issue resolving ability which has completely exhauated me. I dont know to whom shall I approach, so I decided to write to you one last time, I request you to kindly arrange my refund in 24 hours. If it doesnt get resolved I would be compelled to take legal action against you. Transaction ID is TX112644516278133000. Contact me on... email id [email protected] [email protected] Looking forward to hear positive from you. Regards Rashmi Sharma New Delhi

Flipkart customer support has been notified about the posted complaint.

Jun 27, 2018

Updated by rashusharma Kindly resolve my issue.

Verified Support

Jun 29, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 500020

Website: Flipkart

My mame is Manish and I have recently ordered a mobile (Lenovo k8 note venom black) with Order ID. OD[protected] and got it delivered by 13th may 2018 I paid the cash on delivery(Rs.11, 695) and when came home and unboxed it the brand box has its SEAL OPEN and even had a weird SCREEN COVER on the mobile and when I started using the mobile it's OVER HEATING too. I had my return policy till 23rd may I have placed return requests for many times before my complete of policy date I have even told them that my return policy wolud end tomorrow please help me but no use regard this all issues I have made a return request for many times with selecting different options so that they could understand my problem but everytime their executives call me I kept explaining each and everyone one very clearly and in detail about my problem many times to many executives but they have done nothing more than talking saying that all of my requests have been cancelled and no concerned help was provided to me FLIPKART made me mentally suffer a lot I just need my help and I even want my money back and don't feel like shopping on Flipkart again

Jun 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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Address: 533101

I have purchased flipkart smart buy products (Earphones, trimmer) in the month of march, 2018. At that time flipkart offered 50% discount on kotak mahindra card and those promised to be debited that cashback on or before april 15th, 2018. But still not yet received.
I called in the 1st week of may to ask about the status they replied system is showing on may 10th your cashback will be credited.
They added 250rs gift card to myaccount and said to give my back details. I have forwarded and still not yet received.They cancelled the giftcard amount and till now havnt got any cashback.flipkart is cheating like anything and also closed the 'complaint as Resolved'
Order ID: OD[protected]

+1 photos

Jul 30, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 27, 2018

Updated by nanduviz This is the third time im complaining in "consumercomplaints.in"
Still its pending case but how can they mark as resoveld one?

Verified Support

Jun 29, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Bangalore, Karnataka

I am very upset with your service.. I have not got my refund regarding which in one of your ekart office (Mysore) pos machine was not working properly and the money was credited twice.. Then the amount is still not yet refunded.. The incident took place on december 9th 2017. Product was jade heels beige colour (Order id:od[protected] which was ₹505 (Credited was ₹1010 total). Please kindly at least now refund the money. This is a request🙏😊.
Name:bhagavan shetty
Phno:[protected]

Jul 31, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Chittoor, Andhra Pradesh, 517520

Website: Flipkart.com

I ordered whirlpool refrigerator using debit card 24 jun 2018. I cancelled the order 25 jun 2018 and i got message regarding cancellation and refund amount completed with reference number. I go through the bank with reference number but they said no amount is credited. Till now no amount is credited. I called back to flipkart service they again said same thing refund is completed from seller side and they give reference number again again but no use. Im so worrying. I need my amount back.

+2 photos

Jul 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

Aug 31, 2019

Updated by Nágârãj Nagaram Thay solved

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3

3D music

from Madhipura, Bihar

Jun 27, 2018

I had bought a Panasonic a4 phone in ₹790 but when it came for delivery the delivery boy asked me for ₹8390.

refund amount is not credited till now - Comment #3140453 - Image #0

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A

Akhill Saji Kurup

from Tumkur, Karnataka

Jun 27, 2018

It is the second time I am facing such a terrible service with Flipkart the delivery date was past over and no one even bothered to give me a call and after 20 days the order gets terminated saying no one picked up the call.I never expected such a horrible service

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M

Muthiah Lakshmi

from Visakhapatnam, Andhra Pradesh

Jun 27, 2018

I doesn't ordered an redmi phone but i got an message that i had ordered and the company had received amount from me and the product will be delivered on tomorrow

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Address: Yamuna Nagar, Haryana, 135133

Website: www.flipkart.com

मैंने दिनांक 05.05.2018 को फ्लिपकार्ट से लेनोवो जेड 2 प्लस फ़ोन ख़रीदा था। लेकिन वो फ़ोन बिलकुल बेकार था।. वो एक बार भी चालु नहीं हुआ। और ऊपर से वो फोन पुराना भी था लेकिन इन्होने मुझसे पैसे new के लिए थे। अब फ्लिपकार्ट इसे वापिस नहीं ले रहा है, मुझे 2 महीने होने को आये है। लेकिन फ्लिपकार्ट के तरफ से कोई अच्छा रिस्पॉन्स नहीं आया है। मैं तो फ़ोन कर कर के थक गया हूँ. बस हर बार एक ही बात बोलते है. परेशानी के लिए हम शर्मिंदा है। हमारी टीम आपसे कांटेक्ट करेगी छे दिन के अंदर। बस हर बार यही होता है . फ्लिपकार्ट मेरा पैसे 2 महीने से इस्तेमाल कर रही है। मै किसी विक्रेता को नहीं जनता मै सिर्फ फ्लिपकार्ट को जनता था इसीलिए इसके नाम को देख कर ही सामान लिया था। ये तो सीधा धोखाधड़ी है। मै चाहता हु मुझे मेरा पैसा और उसके साथ साथ मुझे मुआवजा भी चाहिए। मुझे इतने दिन हो गए परेशान होते होते। और जो भी भाई या बहन इस कंप्लेंट को पढ़ रहा है। मैं सबको यही सलाह दूंगा इस साइट से भूल कर भी कोई २०-५० रुपए से ऊपर का सामान ना ले क्योकि यहां किसी भी कस्टमर की कोई सुनवाई नहीं है। मै खुद भुगत रहा हूँ. जिस दिन मेरा ये ईसू सॉल्व हो गया। मै उसी दिन इस घटिया साइट से अपना अकाउंट डिलीट कर दूंगा। फोर्ड कंपनी नाम बड़े और दर्शन छोटे।

+6 photos

Jul 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

Jun 30, 2018

Updated by Pardeep0057 KITNE SAAL BAAD .

Jul 03, 2018

Updated by Pardeep0057 Sir kab tak solve hogi ye problem . 2 month ho gye hai.

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Address: 560087

Website: www.flipkart.com

I have ordered Aquaguard superb for approximately 19000 rupees. Flipkart delivered it to my address. But when I opened the package, to my surprise I found Aquaguard splash worth 10500 rupees. I called Flipkart for return of the product. They have asked if I have opened it. I answered YES. Now they don't accept the return as I have opened the package. The local technician who is responsible for the return is talking very rude to me. He told me to read each and every condition before buying a product from Flipkart.

The return policy is written in their website. But it is nowhere written on the package not to be opened by the customer.

So I have lost trust of Flipkart, and in future I will no longer buy any product online. I visit the shops, and even if the price is higher, I will buy directly from the shops. Flipkart teached me a lesson and I will never forget in my life.

Jul 30, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

Jun 28, 2018

Updated by Kambham Flipkart, you called once in the morning when I couldn't pick the call. That's it. No progress on this.

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T

TE CH

from Mumbai, Maharashtra

Jun 27, 2018

I order a vr box it is shipped near me 3 days befor i not get it i need it fast plzz help me

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Address: Kolkata, West Bengal, 700008

Vide bill no. Faaalj[protected] dtd 25.6.18, seller name shreyash retail pvt ltd, west bengal, a mobile charger was delivered to me for which cash payment of rs.409.00 was made against delivery. However this item is not working and my mobile is not getting charged although it is getting charged while other chargers are being used. It is a very unfortunate matter as fauly and defective item has been supplied by flipkart.
I want to return this item. Hence please do the needful and also return my payment at the earliest.
Regards,
Jayanta sengupta
204/12 raja rammohan roy road
Kolkata 700008

Jul 31, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 27, 2018

Updated by jayantosen My Order ID OD[protected]

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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J

jayantosen

from Patna, Bihar

Jun 28, 2018

My account details are provided below
Name of Bank: IDBI
Account holder : Jayanta Sengupta
Account no. [protected]
IFSC code of bank : IBKL0000112

my Order no. OD[protected].
Plz do the needful at the earliest

Regards
Jayanta Sengupta
204/12 Raja Rammohan Roy Road
Udayachal Kolkata 70008

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Address: 628204

Hi,
I ordered redme 5a in flipkart on monday[protected] and i received my product redme 5a today ie., wednesday[protected] from flipkart but it was uncomfortable for me because the product which doesn't contain handset in it.. I was really uncomfortable with the flipkart product.. Check once before deliver the product. The product box details shows handset included but i didn't receive handset in it. Please consider this complaint and do favour to me

Thanks
Sahib

Aug 11, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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M

madhuri mhaske

from Pune, Maharashtra

Jun 27, 2018

I was ordering Phillips trimmer of Rs 1499 on[protected], on payment page i got error so tried again and again but order was not place and amount debited thrice from my saved visa card. I can see query as resolved on flipkart site but still balance is not restored yet.

received product redmi 5a without handset - Comment #3140469 - Image #0

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D

Dhanraj Anbu

from Coimbatore, Tamil Nadu

Jun 27, 2018

Sir my nempers selected in flipkart Lucky winer for 1280000 is really true or nat please Tell me

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Address: 110091

Website: flipkart

I ordered a dell laptop and when i opened it it went good for 1st day but on 2nd day many functions are not working, it is hanging and also no sound plays in it now. I want my exchange done beforw 1st june as i am going outstation for studies and will not be present here for long time. I want a timely response as i want this device for my studeis which is very neccasary. Flipkart agents dont tell me that till when will i get the exchanged product. I keep complaining but they only want 5stars after the call and nothing else. Help me please i am in big trouble if i get this device after qst of july i cant use it as i will be out from my home and iys of no use then. Kindly help me and exchange my product if possible within end of this month.

Aug 1, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

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raju2529

from Delhi, Delhi

Jul 13, 2018

totally horrible for the user

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Address: Uttara Kannada, Karnataka, 581402

Website: Flipkart.com

Payment was done using phonepe wallet for adidas neo white shoes ordered through cod but transaction is still not updated. Wallet shows a balance of 1999 but shows 0 in the payment section. I have called the customer care multiple times, they say the transaction is successful but the delivery guys demand cash since it is not updated in their system. I have contacted flipkart a lot of times, they have not provided any resolution yet.

+5 photos

Aug 1, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Bangalore, Karnataka, 401107

Website: www.flipkart.com

I have ordered Lenovo Ideapad Core i5 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) IP 320E-15IKB Laptop for 38160 on 12th June 2018.

Order No: Od[protected]

Incident: IN[protected]

When I received the laptop it was not booting, I called flipkart they told me to contact the Lenovo Support.

Even Lenovo people couldnt resolve the Issue on phone so on 22 nd June 2018 as per return policy I asked for the replacement.

Earlier Flipkart orders section said they will send the technician by 28th June 2018 and after that they will replace it. I even got the call for the same saying that technician will visit.

But without a Visit and and support next day they updated that the issue is resolved and the replacement is cancelled.

And Flipkart said, Cancelled on Tue, Jun 26th as issue resolved by troubleshooting.
Kindly sort this issue as soon as possible.

Flipkart has really disappointed me by such service experience.

+1 photos

Jul 30, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

Jul 04, 2018

Updated by kedart97 Hello,

Today I got a call saying Lenovo person will call to solve my Laptop issue.

I dont understand that if the technician visit is scheduled on 6th of July and then replacement, then why they will call me cause I am not a technical person to carry out technical things on brand new laptop. And it is my new laptop why aren't you people solving my problem by visiting and replacing it.

Flipkart is just misleading me by communicating things which are not helping to solve the issue but diverting things in different directions.

If you cannot handle or solve this thing at your level then I have no other option to address this issue to Mr. Kalyan Krishnamurthy.

Regards,
Kedar Tilve.

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Address: 560024

I had ordered for 36L-size backpack, but your firm has delivered 31L-size backpack, which is smaller than the size I had ordered. I don't want smaller size backpack.
Please take back the wrong size item and deliver 36L-size backpack.
If you can not replace it by the item of my required size, do refund my money.

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Address: 630551

, i ordered the product 2 items it has been delivered by today. My order details is given below :
Total product has been damaged and there is no oil inside the bottle. It's been leaked. Please replace the product
Address
Manage order
Order id
Od[protected] items)
Order date
Mon, jun 18th '18 6:09 pm
Total amount
₹706through cash on delivery. Product has been damaged but it has no return policy kindly replacement the product. Plese help us.

Jul 31, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by williamj i ordered the product 2 items it has been delivered by Today.MY ORDER DETAILS is given below :
Total product has been damaged and there is no oil inside the bottle. it's been leaked . please replace the product.
ADDRESS
MANAGE ORDER
Order ID
OD[protected] items)
Order Date
Mon, Jun 18th '18 6:09 PM
Total Amount
₹706through Cash on delivery. PRoduct has been damaged but it has no return policy kindly replacement the product. plese help us.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

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F

Firos Khan

from Thiruvananthapuram, Kerala

Jun 26, 2018

Delivering agency told me to collect from their office

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Address: Thane, Maharashtra, 401107

Website: www.flipkart.com

I have ordered Lenovo Ideapad Core i5 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) IP 320E-15IKB Laptop for 38160 on 12th June 2018.

Order No: Od[protected]

When I received the laptop it was not booting, I called flipkart they told me to contact the Lenovo Support.

Even Lenovo people couldnt resolve the Issue on phone so on 22 nd June 2018 as per return policy I asked for the replacement.

Earlier Flipkart orders section said they will send the technician by 28th June 2018 and after that they will replace it. I even got the call for the same saying that technician will visit.

But without a Visit and and support next day they updated that the issue is resolved and the replacement is cancelled.

And they said, Cancelled on Tue, Jun 26th as issue resolved by troubleshooting.

+1 photos

Jul 30, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by Kedar Tilve Incident: IN[protected]

Flipkart has mailed me this incident complaint number now.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We will revert on it.

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K

kedart97

from Mumbai, Maharashtra

Jul 4, 2018

Hello,

Today I got a call saying Lenovo person will call to solve my Laptop issue.

I dont understand that if the technician visit is scheduled on 6th of July and then replacement, then why they should call me. cause I am not a technical person to carry out technical things on brand new laptop. And it is my new laptop why aren't you people solving my problem by visiting and replacing it.

Flipkart is just misleading me by communicating things which are not helping to solve the issue but diverting things in different directions.

If flipkart cannot handle or solve this thing at their customer support level then I have no other option then to address this issue to Mr. Kalyan Krishnamurthy - CEO Flipkart.

Regards,
Kedar Tilve.

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K

kedart97

from Mumbai, Maharashtra

Jul 4, 2018

Flipkart showing one story on their updates and calling and telling something else on phone.

I have mails and call recordings of Flipkart customer care for the reference if needed by anyone to prove this snapshot and my issue which is still pending and I have no Idea why they are not solving it in-spite of me paying 38, 160/- Rupees and laptop is not functional/booting.

Kindly see the snapshot for the same.

od112529731115862000 - Comment #3146605 - Image #0

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K

kedart97

from Mumbai, Maharashtra

Jul 9, 2018

This is the service report from Lenovo saying the Hard Disk of New laptop bought from Flipkart is Faulty but Flipkart is denying the replacement now.

od112529731115862000 - Comment #3151538 - Image #0

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raju2529's reply, Jul 13, 2018

ask the replacement harddisk from Lenovo only, because the Lenovo product

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Address: 600126

Website: Flipkart

Hi team,

I have placed ordered mi led tv 32 inches the cost rs. 13999 and by mistakenly i have given my office address instead of home address, so in this scenario i have called customer service and i requested to change my address and requested to delivery to my home address. But they were unable. So if its comes to my office address and how can i take to my home? Also i have doubt the installation people jeeves company how they will come and do installation?

So i am not happy with the customer support. Please i am requesting again to change and deliver to my home address.

Home address: d. No: 4b, 3rd block, mmrf sai enclave apartments, ottiambakkam main road, sheethalapakkam, 600126.

My order details are mentioned below:
Order id
Od[protected] item)
Order date
Tue, jun 26th '18 12:01 pm
Total amount
₹13, 999through cash on delivery
Obulapathi t

Tecci park, accenture company sholinga nallur, sholinga nallur chennai - 600119, tamil nadu
Phone[protected]

Thanks and regards.
Obulapathi t
[protected]

Jul 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Flipkart Customer Care's response We will revert on it.

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A

Appu Prasanth

from Chennai, Tamil Nadu

Jun 26, 2018

I have to cancel my replacement account
my order ID OD[protected]
this product is nice so please cancel my replacement order

address changes required - Comment #3139542 - Image #0

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K

Ketki Singh

from Bengaluru, Karnataka

Jun 26, 2018

Earphones have stopped working.this product is still undr warranty period . HENCE KIndly resolve it

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S

selvijs

from Thiruvananthapuram, Kerala

Jun 26, 2018

I purchased an iron box Singer Nova lightweight and received a damaged one and i returned the same and again send a damaged iron box of murphy. Many items are purchased from flipkart earlier, but it is fraud act against me.
ID FMPP[protected]

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3 Comments

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Address: 500012

Hi team,

I want to return my tv as flipkart.com guarantees that they will return the product. After delivering the product at my place i'm unable to contact customer care nor any update from mobile app. Technician has packed the item and informed me that within 2-3 days peoplekart team will collect my handset. Please help me out to return the product and refund my money

+1 photos

Jul 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Flipkart Customer Care's response We will revert on it.

View replies

A

Adarshd2

from Puttur, Karnataka

Jul 26, 2018

Did you get refund for Tv

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Address: Mumbai City, Maharashtra, 400101

My product id and all details has shown below in screenshot...
I didn't get my order item but its showing here my order item has been delivered and i did complaint about it but they are taking too much time i am totally disappointed with flipkart service...
And you have exhausted your delivery date i mean you are already running out off date and you are expecting that should i need to pay full money of it?...

Flipkart you have exhausted your delivery date do you expect? Should i need to pay you full money? You have # service as compare to amazon and you have taken long to solve just one silly problem and actually that problem cause from your side

+1 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jun 28, 2018

Flipkart Customer Care's response We had interacted with the customer as per customers complaint, customer confirmed that he received the product which was delivered to their neighbor. Hence closing the case from our end.

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A

Anil kumar aman

from Khagaria, Bihar

Jun 26, 2018

I was return my shoos to flipcart on November 2017 but cash has not refunded to me. I enclose here with the reference number and deal-details.

Anil Kumar

# service of flipkart - Comment #3139501 - Image #0

# service of flipkart - Comment #3139501 - Image #1

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A

Appu Prasanth

from Chennai, Tamil Nadu

Jun 26, 2018

I want to cancel my replacement request

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