Flipkart Complaints & Reviews

I ordered a top from flipkart with order id od[protected] on 20th july, 2018. The order as supposed to be delivered by monday, 23rd july. On 23rd july i received an email notifying me that the order will be delivered by wednesday, 25th july. Then on 25th, when i called on customer service, they said it would get delivered by 27th july. Now today again they are saying the order will get delivered by 30th july!!! What do they think of the customer. They can't deliver a product on time. This is so not done. Such an irresponsible behavior. I want my product to get delivered by tomorrow. I have my tickets booked, i am leaving tomorrow.

Dear sir,

As per your 10 days replacement policy. After delivery from next day I was facing problem with the phone and I was in touch with you. Even after then your engineer came and reset my device, but the there is no improvement.

So kindly please consider my problem and, either give me a new replacement phone or provide a full refund

Kind regards
Hemesh panchal

Elay Delivery of Product
Hi Team- my flipkart order - OD[protected] should have been delivered on 23rd jul18 but it has not been delivered till today. Yesterday carrier boy has came but he told that I forgot to carry your product with me and same will deliver tomorrow but today neither I got any msg or call from ekart (carrier) not I found any satisfactory answer from flipkart customer care.
Plz do the needful.

My product Sony hard disc was dispatched to Jaipur hub two days back i.e on 25th July but still it has not been delivered at my residence at Jaipur. delivery service of courier is very poor. When contacted to customer care, they are repeatedly informing that it will be delivered by 30th July. Flip cart should inform that what is the reason in delay for delivery of the product.

I have purchase mi 5 a mobile on 23 july 18 and flip cart commit to delivered on 25 july 2018 now still have not received the mobile and i contact to them still they are not sure the final date of mobile delivered its pathetic. Also they are trying to give me the shipping charges as a cashback which shown they are making fool to the customer for impress to customer. They loosing goodwill of flip cart. Resolved it on urgent.

Rohit ranka
[protected]

My account has been deactivated. I want to reactivate my account. I tried to do so but the recovery needs the otp send to both mobile and email but i do not have my email associated with my flipkart account. I have my phone number ([protected]) and a new email id ([protected]@gmail.com). Please help me activate my account and sign in confermation with the new password. I woll be very thankfull.
Regards - alok tiwari

If there is any option i will provide my call recording after i got my order by ecom express i started getting frauds call and message how they disclosed my personal information to them they are asking for money and more personal details please take this thing seriously and now i am going to place harrassment case on your company chek the screenshots.in this days no one have their privacy and peace in life due to their irresponsibility. And sadly flipkart is one of them. Email - [protected]@gmail.com

This is regarding incident number in[protected], which was raised to resolve my query anyhow.. They lied on my face and when i confronted with evidence they choose to keep quite and ignore me.

I ordered nike shoes, order no: od[protected], where the size didnt fit. When i went to exchange my shoes for a larger size the option didnt come up. I called flipkart customer care they said they are too unable to enchange from their side and they were helpless in this regard.

I then raised an incident to get some help in this regard. They later came back with the reply that size was not available, which previously i had checked it was available. To prove the same i ordered a fresh pair of shoes at a higher price with the size i wished, order no: od[protected]

Now when i replied the same to them they conveniently kept quite and choose to ignore me.

Ps: my first order was in lower price for rs.4076, later all the price increased to 5900 and this is the reason they didnt gave me the exchange option.

I had bought a product indulekha with gift card balance. The gift card validity was till 30th june & i have placed the order before that. I received the product indulekha hair oil, but as it was duplicate product i have returned it. But i didnt receive the refund for it. Every time i call flipkart customer care agent says to me its already done but when i check gift cards balance on profile it shows 0.
Look into this. I have called 7-8 times & i get told that it'll be resolved in 2 days but not happening.

Order id
Od[protected] item)
Order date
Sat, jun 30th '18 8:48 pm
Total amount
₹294through flipkart wallet

Mob no. [protected]

Dear sir,
I had ordered puma mens ankle length... With tracking id fmpc[protected], rs.199.0 i had done payment through online on 24/7/2018. But it is not reflected in the product delivery, so please find the attachment below which i had done the payment copy of the bank. Kindly do the needful as soon as possible.

Rs. 199 withdrawn from your a/c *001572 details: pos/mumbai m/fkpayments/. Tot bal:302.88cr avl amt:- 302.[protected]:00:43)

We had shifted to a new place and have ordered multiple items like refrigerator, ac washing machine, TV from Flipkart. They were supposed to deliver the items by 13 th July 2018 but they were delivered on 16th. The AC received (Voltas 1.5 ton 3 star )was damaged and we had raised an request of refund on the same day. The installation guys from Jeeves found that the gas pipe of outer unit of the AC was broken. The AC was then uninstalled on 23rd July 2018 . Since then we have been waiting for the pick up guys to come and take the item. Initially they had said we have to ship the item which we initially refused but agreed seeing the delay. But then they requested that we should not ship the item since it is huge. We have been calling up customer care since then but there has been no resolution. I am a doctor and it is difficult for me to leave the patients and come back home again and again. We need the item to be picked up and our money to be refunded.

On 25/7/2018 at 12:00 pm, sale of redmi note 5 pro was going on and i ordered a product but at the time of transaction money was deducted from my account and session expired and afterwards i checked that no ordered was placed (As such no record was there on their website) but money was deducted from my account (Rs. 15, 548 netbanking sbi). I tried to contact flipkart but there was no proper response from them. My registered no. Is [protected].

I received a defective remote with the Tv(order id attached snapshot). I couldn't able to operate the TV till today. it has been 10 days since I raised a replacement request but no response from Flipkart so I want my money back. but they are saying there is no refund for this product.This is simply cheating I did not expect this from Flipkart please help me in getting my hard earned money back.

I ordered a laptop from flipkart got defective battery and warranty had been expired 4 months back when i checked through commond prompt option and also they tampered the serial no in laptop and box now i need refund but rejected by seller now flipkart wil send tecnician to review and refund it back delaying a week

Sir i order a micromax battery A108 on20/07/2018.my order id OD[protected]. and invoice number FAA92Z[protected]. that battery is not working you should replace this or I shall take severe action against consumer court. and the battery you sent is sweeled not showing any indication in my phone and that is not initially charged .why should sent such type items which is not available simply do not sent and cheat the customer.
if I will not get replacement. then i should complaint through proper chanel

As I have purchased Vu android smart TV of 49inches on 16/0718 it delivered on 23/07/2018 and it installed on 24/07/2018 but when I installed Gfx benchmark it showed resolution was 1920*1080 which is very bad in pictures and sound
Resolution is of 1920*1080 other than USB mode
I want refund of this product

On 16.7.2018 at about 22.50 hrs I ordered one mobile set for Rs 11519/- which included return of one old mobile at the time of delivery of new set. But on the day of delivery, the old mobile set was not accepted and, therefore, new set was not delivered. I had made payment of Rs. 11519/- through my SBI Card No. [protected]. However, the paid amount has not yet been refunded back to my credit card. My address and other details are as follows -

1) Address - A.K.Jha, Flat No. 1C, Block B, Shantikunj Apartment, 204 A/B/C, N.S.C. Bose Road, Kolkata- 700047.
2) Mobile No. [protected]/[protected]
3) E mail Id - jha.[protected]@gmail.com

On 10 July i place and order with my flipkart account and on same day i cancel the order and the amount was 14999 rs which was deducted from my account credit card and then i got the call that the amount will be refunded in 7-8 days and according to the call the date was 19 july but still i not receive the amount so kindly help me with this and i am having the order id also .

I have order a product from flipkart, where delivery date was shown to be on 26th july 2018 if I pay additional ₹70 (as a faster deliver option). I paid the same amount, but as soon as I ordered it, the delivery date in the order confirmation message got changed to 27th july 2018. I have made the full payment of my product, along with that I have also paid the extra delivery charges to get it delivered on 26th July'18. the customer care executives are not at all worthy to help out a customer. They are keeping the call on hold and finally disconnecting it. Everything is in vain once you have paid money to flipkart. worst service ever.
my order ID is : OD[protected].

I had ordered hometown dazzle without storage engineered wood king bed (Finish color - walnut) through flipkart.com on june 23rd 2018. On fri 6th july i got a call from flipkart saying the product i ordered is damaged so it cant be delivered. They gave me an alternative product, which i did not like fully but i did not want to wait any more hence i said to go ahead. I was given a new date of delivery which was, between wed, jul 11th '18 and sat, jul 21st '18. Till date i haven't received my product, no one at flipkart have any clue what is happening? Where is my product? Whenever i call and ask them, they keep on telling me they are investigating and to wait for 24/72 hours and they will let me know. This is been going on since 21st july and till date i haven't received any information about my product. I feel very frustrated and cheated that even after paying the full amount and waiting more than a month i still do not know what is happening with my product. Flipkart as a company is not bothered at all to resolve this issue and have the decency to let me know what is happening.