Flipkart Complaints & Reviews

Hi team, i have ordered redmi note 5 pro on friday . during delivery it showed delivery date on saturday 14/7/18 but again i got message in afn that it will get delivered on 17th . as is weekend i gave home address .But when i called customer care to chnage address i get to know tbat my order is shipped to wrong pincode. and asked to cancel the order. but i will get my refund on 25th july which is to late. i have emergency of ph . i lost ph receving on time and money cant be refunded on time. bcoz of that i cant order ph till 25th
.. please take care of this things which causing issue .

On 13th july, I ordered a nokia 1 phone. Purchase was through bank account. I provided my card number and cvv. As result, flipkart took money from my bank account worth 4509. After the purchase they thank me for the purchase. Then i visited my flipkart account and opened "my orders". But there i couldn't find any orders that are active. As a result there is no money and phone. I didn't expect such a bad activity from the flipkart. I had a belief thet flipkart is very convenient for the secure online purchase. This experience made me unconfidence for continueing in flipkart. They are unfaithful.

Regarding order #OD[protected] item Swipe Elite 4G (Gold, 8 GB) (1 GB RAM)// the product was not exactly as per the description regarding the features of cameras and video quality as per the specification resolution is
1280 x 720 which is barely true///
1280 x 720 resolution not have such bad video quality// regarding battery and heating// it is giving me hard time//// when I run video for 20-30 minutes it will give heat i can IRON my shirts lol/// if the phone blast because of heat and all who will bear since this all incident is going on now a days///

I requested for the return but the return request was not accepted by FLIPKART giving me [censored] reason of visiting service center and all///// yesterday only phone was delivered as per the policy I should return with in 7 days// it is not even 7 days/// PLEASE HELP ME TO RETURN because I am not satisfied with the product with the valid reason it is my right to return the product and get my refund

My flipkart account has been deactivated and now Iwant be activate it but it is not activate it but it's not activating my flipkart account connected with my mobile no.it is not connected with email and when I enters
the mobile no And password he saw me "Account is Inactive contact the costomer
support to reactivate it"
Pls solve this problem vastly
Mobile no [protected]
Email [protected]@gmail.com

I first bought the { Asus Zenfone Max Pro M1 (Grey, 64 GB) } through COD because I didn't had enough money to pay the amount ( Rs: 12, 999 -/- ) but, one day later I got the money, so, I decided to pay the amount with my debit card but flipkart said [ Payment Failed | Your payment attempt for this order has failed. Please try again after 30 mins.] So, then again tried to pay the amount again the same thing [Payment Failed] but, later on I got a text from my bank saying that [ Your account is debited with INR 12, 999.0 on[protected]:57:52] on that I got the delivery and had to pay again (in COD) to receive the order. Could you confirm that the amount was debited from my bank account? If so? then Please provided me with a Refund.

Please Reply So, that I can provide you with the order Id and my contact information...

I ordered Titan Raga watch with model number: Titan NF2352YM01 Raga Triangular watch in shape on 11th July 2018 on Wednesday worth rupees 5999 Rs, and they delivered Titan NH2352YM01 Raga Circular shape on 15th July 2018 Friday, worth rupees 4050 Rs. I requested for replacement on the same day after 1 day they cancelled my request for replacement. I called again and requested for return and they cancelled my request again after one day. The product is under 30 days return policy. I called again and again requested for return as they said that reason you mentioned is not valid but they again cancelled my request. They send me 2000 rs cheaper product and wrong model and saying me that seller is not accepting the request for return. where is my fault? they deliver me wrong product and cancelled my return request again and again without any investigation or prior information.
My order number is OD[protected], from account name: Rakesh Gautam and contact number [protected]. Kindly resolve my issue. I want my money back

I have ordered intex aqua A4+ in flipkart.and I received it on 8th of July, but I am not satisfied with that product, because of some technical and software issues.so I applied return/ replacement policy on 11th of July. My duration of return policy is up to 18th July. And I received the return policy approval from Flipkart. later I got a call from Flipkart that the technician will come and see what the problem is, if there is any technical problem then, they said that they will take the product back. but, till now the technician has not come.

Sir,
I ordered a JBL T 88 earphone(order id[protected], I got it in 3 days, it didn't connect to my phone then I requested for return and refund(according to their return policies), the pickupman refused to take it saying that the picture of the item he has is different, I requested 2 times after that, I called their customer care but the result was the same as before, they refused to resolve my issue, now according to their return policy the return limit is crossed, I am extremely frustrated with their service which boasts of 10 days replacement policy.
Please help me,
Thanks

I have purchased a mobile Nokia 2 from flip kart where it was mentioned 10days return policy. Now I am asking flip kart to exchange the phone with some other product but they are denying to do so. The product is different from the photo shown and it is too large size. I wanf to exchange the same with some other product .
Pl. Help in this regard,

We placed an order for a phone on 10th July 2018 and the delivery date given was 12th July.
But we didn't receive the order, on Thursday though it showed that the order was at our nearest hub.
No notification was communicated about the order delivery, and when we called we were informed that the order has been delayed and rescheduled to the next day.
The next day also the product was not delivered and we were informed that it would come by 17th of July.
Since the product was required urgently, we requested to deliver it ASAP. And so did the company assured us that they have escalated our issue and our product will be delivered by 13th only.
But still our product was shown to be in our nearest hub but was not out for delivery.
This is very disappointing and frustrating as the company is not giving us any reason for the delay. Neither communicated that our product delivery was rescheduled. Only on our enquiry did they communicate it. And yet providing false assurance of it being delivered ASAP.
The delivery that was supposed to be done in 2 days has been delayed by a week without any valid reason.
Delivery time is an important aspect based on which an order is placed, if the company cannot deliver it at that date a valid reason and an assured date of delivery is the least a customer can expect. By giving a long time frame and a false assurance of it being delivered ASAP, but in reality it is to be delivered on a particular day then why keep the customer hanging on!

Dear sir

we are by serveral product on your flipkart site in earlyer time. but this time we are facing some problem due to payment mode only on credit card and internet banking.

* kindly enable cash on deliver for customer convenients

if you enable the cash on deliver we are buy more product on you website
please do as soon as possible we wait till this request forward immediatly.

I subscribed for Flipkart first membership for Rs 500 in Feb 2018. According to which I don't have to pay delivery charge for Flipkart assured products of any value. But when I try to place order delivery charge is getting added which is against the subscription rules. I also called customer care executive who are saying service is stopped from month of March 18. I am not intimated or informed about it. My subscription money is not even refunded and when I ask customer service representative told me that there is no provision. Pure case of fraud I request you to charge a penalty to Flipkart of atleast 1 lakh and compensation to me

Hello,

I have bought this product of motorola called "pulse 2 wired headset" from flipkart last december 2017. But right now i am facing problem which is one side of the headset is not working i can only hear through the left side of it. I have called motorola thrice about this and at the end after 4 days of conversation they told me that we are not dealing with headphones and gave another customer care number [protected] and even sent a mail to [protected]@shyamtelecom.com and also to flipkart service email and moto people also informed me that they are not selling this product in market its flipkart who buys it from some 3rd parties and selling it and they told me to contact flipkart and flipkart is not even responding. No one is providing support as they are big brands. They told me that they are not going to provide me support anyway and told me that contact brand service center at your locality.

I ordered the Redmi note 5 but later I noticed that it was wrong information provided by Flipkart that it is showing this phone is equipped with ram LPDDR4X but actually the phone is equipped is ram LPDDR3X. You are using wrong techniques to sell the products and only because of this I don't not prefer to buy products from Flipkart I always buy from Amazon and mi store and I will also tell people to not buy anything from Flipkart they are doing unfair trading

I ordered samsung s7 edge tempared glass from selling website flipkart 4 days back. I got my order today, 14th july and it was shoking and sad for me. I found it broken. And the product i ordered is not refundable and not even exchangable. It means i wasted my money for the useless thing. Please resolve my problem

Od[protected]
I had ordered having above order i'd of product casual trouser worth rs.1962 but very unfortunately i had received empty package except some packaging materials and complaining since 1 month but no action has been taken but regret blocked my flipkart account illegally.
After several assurance by flipkart with several timeline but they are not resolved my concern whereas blocked my account mentioning that high number of return detected by system but regret this is my first filpkart purchase and i never return any products in flipkart.
So request to act seriously and provide me resolution.

My order no. OD[protected] supposed to be deilvered today...i had words with e kart delvrd boy and he said coming in 30 minutes...i called him thrice and not taking my call now...as now checking at my orders status that not respond by customer...what the hell of this delivering services ..i know because of rain he cancelled deilvery item n even not called me n say my ph not in contactable status... n put the ridiculous status...very pathetic servicess...

I placed an order for denim jacket and white tshirt(TXN ID:TX[protected] today and chose debit card as payment method.The payment was successful and the amount got deducted.But, the order is not placed yet.I keep getting the same annoying message from flipkart telling your order will be placed, if not it will be refunded.I want the complete amount to be refunded or the order to be taken. Bad experience.I regret for switching from amazon to Flipkart.

I Ordered Durex Condoms but instead received some other brand (Crott) with a note inside saying- "The product which we have sent to you is comparitively the best than Durex, we request you to try atleast once."
If that was supposed to be some kind of joke then its really not funny.
Didn't expected such a shameless and unprofessional behavior from Flipkart.

Name: Junaid Ahmad
Flipkart Order ID: OD[protected]
Date of Order: 12th July, 2018
Date of Delivery: 14th July, 2018

Hello sir,
My name is Ankur Sharma, I recently purchased a phone (Samsung Galaxy J3 Pro ) through flipkart with the Order ID: OD[protected] and Im facing touch issue and camera related defect( pics taken are being damaged consistently) in this phone so replace it with new phone or refund my money back, For that I requested to customer care for return they sent Technician for the three time but they rejected my request and they told me to vist service center for that problem but i got it today[protected] why i have to vist service center as I bought new while i have option to return. Now, i want refund my money and take back your phone because i dont want to keep it and am not happy with your service because of your cs helpline due to their non coopertaive behaviour. so please generate the return of the phone and give my money refund
Registered Mobile
[protected]