Flipkart Complaints & Reviews

I have ordered a timex watch on may 2018, but now it’s dial color is fading, and it has two year warranty so I went to timex shop but they said it is not purchased from the authorised dealer hence they cannot provide warranty for the above product, I feel regret for purchasing the product from flipkart as I consider it is one of the trustful online site,

Flipkart promised to deliver the product ordered from their website to the pincode i provided however its been 15 days they are not able to resolve my issue. Its so pathetic to see organisation like flipkart can do such thing with their customers. Finally i received a call from flipkart that sir please cancel your order as we are unable to deliver the product. After waiting foe over 15 days finally they are not able to provide the resolution and offer me cancellation.

Flipkart delivered me the wrong product and when i make a request for return than executive denied for the returning of item, can u please help me out. And please provide correct contact information so that anyone can reach you out easily. the numbers which are provided on your website are not in a working condition.

I have ordered a KRISONS multimedia home theatre on 20-june 2018. But the defected home theatre are delivered by mistake. I want to change that home theatre. It has 10 day replacement guarantee.
Please replace my home theatre.
Specification ETERNITY 2.1 BT with Bluetooth, USB, AUX, FM Radio 5.1 Home Cinema.
In the earliest time.
Order I'D :- OD[protected].
Invoice no.:- FA A BPA [protected].

I orderd a projector which have a price of 9, 999. And its specifications are 2300 lumens brightness, 40feet projection distance, etc... Bt the product i got had only 1200 lumens brightness, and 5feet projection distance... and it is exactly different what should i do? There is no return policy. Shame on your service. Please bring a solution for me. This is the fourth time this kind of stupid thing is happening by you against me. So please make a solution for this.

M-flipkart internet pr deducted from january 2017 till date every month

It started with:
January 2017 - rs.897.88

Then:
April 2017 - rs.931.97

Then:
October 2017 - rs. 1004.09

Now:
May 2018 - rs.1095.31

Every month the amount is increasing. It is very annoying that the money is debited without the customer knowledge.

I need...

I ordered an iPhone 7 mobile by end of June 2018, and they sold me a mobile manufactured in Dec 2016. They Sold me old stock which is not acceptable. And the invoice states there is a return policy, I've not even opened the box as soon as I saw the manufacturing date on the box I'm very much distressed. But they are not accepting to take return or replacement. Please help invoice is legal.

I had bought a mixergrinder from flipkart 12 days ago. But it was damaged so i asked for replacement. The product was replaced but the replaced product was damaged too. Then the product was returned. And we were informed that we will get the refund after 2-3 days seller gets the product. But they have been delaying it and not provided it till date.

I received a flipkart e gift voucher on 29th december 2017 worth rs 2000. All these days and months it was fine, on 14th of june 2018 the sender probably updated the pin and in the process ended up adding it to their flipkart wallet. Now, i have contacted flipkart regarding the same through facebook, flipkart website and even twitter to get my 2000 back, as we all know gifts once received cant be taken back. But they wont transfer the amount from the sender to my account, i am the actual owner of the e gift card, since i was the receiver of the e gift voucher, and it was just a system glitch of the flipkart app on mobile which enabled the sender to use the e gift voucher after so many months to his or her wallet, so rightfully i should get back the money, as in the terms and conditions its nowhere written that the e gift vouchers are a property of the sender always, and its never of the receiver. If such is the case, then someday flipkart will even tell me to give back the products that i purchased with e gift vouchers, because i am the receiver and not the rightful owner of the amount as per their statement. I want to know why dont you give me back the 2000? All these months it was with me, suddenly due to your app the sender gets it back to wallet, then you should transfer it back to me, is not it? I have been shopping from other leading e commerce sites, but never have i ever seen such a scam where the sender can use the e gift voucher anytime anywhere, with the help of flipkart app. So flipkart in a way is encouraging these kind of scams done by others. I waited for 15 days for a resolution and then their representative named deepak called up and told me they will not give me the money back, as its the sender's not mine. Incident in[protected] then why on earth do you call it e gift voucher flipkart? Do you understand the meaning of gifting anyone anything? Can you or your ceo kalyan krishnamurthy or the bansals, go and give someone a gift and then months later go back to the receiver's house and snatch away the gift saying you are still the owner of the item as you purchased it with your money and gave the gift? What kind of logic is this? And where is this clause written on your e gv terms and conditions? When you are openly supporting e gift card fraud usage by sender, without giving money back to receiver, then why do you keep the facility of e gift card? Just because this is done online, you guys can do anything, right? If this was a physical gift, could you take it back? Ask your superiors, ask your ceo, ask your owner, what is the meaning of gifting? You can easily transfer the amount of 2k which is wrongfully obtained by the sender due to flipkart app glitch to my "receiver's" wallet, as i am the rightful owner of the 2k, i received the card, i received the pin, but i cant use it. Wow! What a scam. Kudos to your team.
I will be following this issue up and taking it further on social media platforms flipkart. I have 2 accounts on flipkart, if you go through the incident number, i have mentioned two numbers, with one number you will see how many orders i have placed every month, i have chosen to be your loyal customer for so many years, placing orders every week minimum once. This is not expected from you, you cant reward me with such loyalty programme, this is not about 2000, but about the emotional bonding we have with any shopping malls or stores. I have been shopping with flipkart for several years now, and very very regular, going by my purchase history. You could always have given me back the money, previously i always got help from your facebook team for any order issue. This time your services just disgusted me and am upset beyond words. I will see what i can do to spread the story your loyalty programme to me online.

Incident date: 5th june 2018
Flipkart user id: [protected]@gmail.com
Description: i have bought a phone with buyback guarantee option on 11th august 2017. The buyback guarantee is valid till 17th aug 2018.
Now when i want to claim the buyback guarantee option in flipkart website, i find no option there to redeem it.
I am following up this matter with flipkart since 8th june 2018 with no resolution until now. The only answer i got is "there is a technical glitch & we are following it up with our technical team & pl wait for next 2 day until we resolve this"

I request a faster resolution to this as my buyback grantee is soon going to expire. I am enclosing screenshot of buying page showing no "buyback guarantee claim" option as promised while buying the phone.

Received mipro 5a defective front camera, on 8th, complaint raised and asked for replacement within 10 days, till now not done, got fed up with Ur calls and tech visit, and no proper response from Flipkart, it's been so many days, I want replacement as soon as possible, do the needful as early as possible, order no 0d2125122,

Order id : od[protected]
Refund id :[protected]

I have returned the product but waiting for refund since 20 days. Everytime i call the customer care, i get the same response that "concerned team is looking into the matter and i should get a resolution by so and so date". And they keep extending the dates. I have got 5 dates till now and it kind of makes me feel that i am fighting a court case (Date pe date!).

Guys, if you can't deliver a flawless product, atleast replace it soon or refund. Amazon is much better in terms of customer service.

You have already lost some of the customers including me and my entire family because of this incident.

When i asked for the replacement of the bed, the customer service executive said that i will have to return the bed and then i get a new one after 14 days. Are you guys insane? Should i sleep on floor for 2 weeks even after paying the money? Sooner or later you should realize that your such faulty policies which is designed to trouble the customer will ultimately lead to customer churning to other e-com companies.

On 3rd may we have ordered one product bajaj juicer that was cancelled by you. We have paid 5099/ against that product. Despite many calls and reminders, you people are hard of hearing, instead of refunding, you are keeping our money indirectly and no responses on emails and calls now. Earlier there is verbal commitment of refunding on calls, now we are not able to connect even. Shame on these guys!! My order id is od[protected].
Will you please take strict action against co and refund our money? This is my hard earned money as i am getting 10k on monthly basis. These people making us fool by not reverting on calls now. They have made us irritated and frustrated and july starts and no update till date.

Please take action and you can reach me @ [protected]. Case filed against flipkart.

I placed an order on 22nd of july (Asus laptop, inr13990) which i paid through my debit card and my product was supposed to be delivered by 26th of july and on that particular day my product was misrouted on same city as i told customer care they told me to wait for 2 business days and i did so rescheduling my tickets i waited till 28th and yesterday same thing happened as my product got misrouted again in same city, and i am suppose to wait for two more days, this is limit of and eventually my order will be cancelled for sure, and i have to beg for my refund. Courier services have not provided any kind of status since hours and what if i wait two more days and my order gets cancelled.

I was a frequent buyer in flipkart, and have ordered a carrom board, i agreed that i had ordered a smaller size instead of bigger one, and spoken to 4 people including supervisors saying they can only replace, what can i do with another one when product itself is not o[censored]se?? What kind of policy which states that only a damage or defective can be replaced?

I’m fine to get an exchange but no option for that as well, i did invest a lot of money buying products there but customer service and policies are totally unfair. I want a refund

I had a very bad experience from your Flipcart Online..
13th May'18 I Ordered Sumeet Mixer Grinder and I got the product on 20th in a Damaged Condition,
After that I requested for Replacement and its been Replaced also on 26th May'18..

Nominally its been used and its stopped working within 1 weeks time,
After that I was planning to approch the Bangalore service centre for Free service cos its in warranty period,
Only 1 service centre was available in Bangalore when I checked in google its " Ambika Steel Centre",
He is the only Authorised service centre in Bangalore and I approched the service centre & I was shocked,
Service centre people said that " Online Purchased Items will not cover the 1 year Warranty",

And I called Sumeet Head office in Chennai also, They are saying that we are not supplying any product to Flipcart,
What you got the product is Fake Product by some other vendor and its not comes under warranty of Our's,
Already Sumeet company is filed case against that fake vendor its in the court..He explained me.

Am asking how Flipcart such a big brand is doing fraud to the Customers ???
This is the way to do the Business & Cheating to the customers ?? Really am worried again to Buy the products from Flipcart,
Am requesting you to please sought out this issue and do the needfull as earliest,

A friend had placed an order for moto g5 plus through me but was delivered moto g5 instead. I received the delivery and paid the cod amount after confirming moto g5 plus on the bill. The same was delivered to a friend after 3 days, and he opened the packet and was shocked to see moto g5 instead and called me. Now he blames me for the fraud of flipkart. I cannot believe a company who prides on customer satisfaction can do something like this. The invoice number on the product is fabs[protected] dated 18.06.18 and the order id is od[protected].

I ordered something via flipkart and it was a cod delievery.
Now i am receiving a message from something called quickpod and they are asking me to pay money online to get some otp etc.

I do not understand that why you people are giving cod options if money has to be paid online only???

Now how i do get my parcel??
I am not going to pay money online...

Flipkart cheated on us as no product was provided to me i have ordered lg g6 screen guard unbreakable and they gave me only the cover of it and after complaining they didn't reverted a single time just gave me dates and dates. After 20 days they told me that we have provided the screen guard to you and you are lying to us so i decided to lodge a complaint towards flipkart. This company should be closed they are here to cheat the customers they dont value customers. This was my first and last transaction wit flipkart i will never ever do any transaction from them.

Sir i have recd my sonata watch vy12052 by invoice no faavuf[protected] dtd 08/03/2018 but the bill which was sent does not contain sl no of watch due to this i am unable to get my watch repaired thus u r requested to send proper bill with watch sl no to sent thanks so that i can get it repaired under waranty thanks i am sending the photo of the bii widh this thanks