Flipkart Complaints & Reviews

Received mipro 5a defective front camera, on 8th, complaint raised and asked for replacement within 10 days, till now not done, got fed up with Ur calls and tech visit, and no proper response from Flipkart, it's been so many days, I want replacement as soon as possible, do the needful as early as possible, order no 0d2125122,

Order id : od[protected]
Refund id :[protected]

I have returned the product but waiting for refund since 20 days. Everytime i call the customer care, i get the same response that "concerned team is looking into the matter and i should get a resolution by so and so date". And they keep extending the dates. I have got 5 dates till now and it kind of makes me feel that i am fighting a court case (Date pe date!).

Guys, if you can't deliver a flawless product, atleast replace it soon or refund. Amazon is much better in terms of customer service.

You have already lost some of the customers including me and my entire family because of this incident.

When i asked for the replacement of the bed, the customer service executive said that i will have to return the bed and then i get a new one after 14 days. Are you guys insane? Should i sleep on floor for 2 weeks even after paying the money? Sooner or later you should realize that your such faulty policies which is designed to trouble the customer will ultimately lead to customer churning to other e-com companies.

On 3rd may we have ordered one product bajaj juicer that was cancelled by you. We have paid 5099/ against that product. Despite many calls and reminders, you people are hard of hearing, instead of refunding, you are keeping our money indirectly and no responses on emails and calls now. Earlier there is verbal commitment of refunding on calls, now we are not able to connect even. Shame on these guys!! My order id is od[protected].
Will you please take strict action against co and refund our money? This is my hard earned money as i am getting 10k on monthly basis. These people making us fool by not reverting on calls now. They have made us irritated and frustrated and july starts and no update till date.

Please take action and you can reach me @ [protected]. Case filed against flipkart.

I placed an order on 22nd of july (Asus laptop, inr13990) which i paid through my debit card and my product was supposed to be delivered by 26th of july and on that particular day my product was misrouted on same city as i told customer care they told me to wait for 2 business days and i did so rescheduling my tickets i waited till 28th and yesterday same thing happened as my product got misrouted again in same city, and i am suppose to wait for two more days, this is limit of and eventually my order will be cancelled for sure, and i have to beg for my refund. Courier services have not provided any kind of status since hours and what if i wait two more days and my order gets cancelled.

I was a frequent buyer in flipkart, and have ordered a carrom board, i agreed that i had ordered a smaller size instead of bigger one, and spoken to 4 people including supervisors saying they can only replace, what can i do with another one when product itself is not o[censored]se?? What kind of policy which states that only a damage or defective can be replaced?

I’m fine to get an exchange but no option for that as well, i did invest a lot of money buying products there but customer service and policies are totally unfair. I want a refund

I had a very bad experience from your Flipcart Online..
13th May'18 I Ordered Sumeet Mixer Grinder and I got the product on 20th in a Damaged Condition,
After that I requested for Replacement and its been Replaced also on 26th May'18..

Nominally its been used and its stopped working within 1 weeks time,
After that I was planning to approch the Bangalore service centre for Free service cos its in warranty period,
Only 1 service centre was available in Bangalore when I checked in google its " Ambika Steel Centre",
He is the only Authorised service centre in Bangalore and I approched the service centre & I was shocked,
Service centre people said that " Online Purchased Items will not cover the 1 year Warranty",

And I called Sumeet Head office in Chennai also, They are saying that we are not supplying any product to Flipcart,
What you got the product is Fake Product by some other vendor and its not comes under warranty of Our's,
Already Sumeet company is filed case against that fake vendor its in the court..He explained me.

Am asking how Flipcart such a big brand is doing fraud to the Customers ???
This is the way to do the Business & Cheating to the customers ?? Really am worried again to Buy the products from Flipcart,
Am requesting you to please sought out this issue and do the needfull as earliest,

A friend had placed an order for moto g5 plus through me but was delivered moto g5 instead. I received the delivery and paid the cod amount after confirming moto g5 plus on the bill. The same was delivered to a friend after 3 days, and he opened the packet and was shocked to see moto g5 instead and called me. Now he blames me for the fraud of flipkart. I cannot believe a company who prides on customer satisfaction can do something like this. The invoice number on the product is fabs[protected] dated 18.06.18 and the order id is od[protected].

I ordered something via flipkart and it was a cod delievery.
Now i am receiving a message from something called quickpod and they are asking me to pay money online to get some otp etc.

I do not understand that why you people are giving cod options if money has to be paid online only???

Now how i do get my parcel??
I am not going to pay money online...

Flipkart cheated on us as no product was provided to me i have ordered lg g6 screen guard unbreakable and they gave me only the cover of it and after complaining they didn't reverted a single time just gave me dates and dates. After 20 days they told me that we have provided the screen guard to you and you are lying to us so i decided to lodge a complaint towards flipkart. This company should be closed they are here to cheat the customers they dont value customers. This was my first and last transaction wit flipkart i will never ever do any transaction from them.

Sir i have recd my sonata watch vy12052 by invoice no faavuf[protected] dtd 08/03/2018 but the bill which was sent does not contain sl no of watch due to this i am unable to get my watch repaired thus u r requested to send proper bill with watch sl no to sent thanks so that i can get it repaired under waranty thanks i am sending the photo of the bii widh this thanks

My name is kolhapurwala mo. Aazam
I have recently purchased honor 7a mobile from flipkart.
I found that battery of the phone is reduced within 4 to 5 hours of continuous usage.
The battery of my phone is continuously reducing even in stand by mode. And it lasts only for few hours of 100 % charging.
The issue was started from the 1st day of my usage.
The battery performance is not good as it seems to decay within a very short time.
Please solve this issue in my phone or replace it with onother one as its only one month of purchasing this phone.
So i would like to claim the warrenty for the same.

Pl tell me what to do and waiting for your reply as soon as possible.

Hi,

Where is my order?
It was supposed to be delivered by 27th june.
However no trace of it.
When will i receive it?

It is a water purifier. Never did it happen that flipkart have failed in the delivery. Why is it happening now? When will i receive it? Update me as soon as possible with the status of the order.

Do not give me a chance to give a worst feedback about you.

Regards,
Utpala

An order was placed with you on 21.06.2018 from delhi - for godrej semi auto - matictop loaded washing machine - od no[protected] the order has not been executed by you. The reason the washing machine under exchange scheme. Lid was slightly damaged. Moreover your scheme details don"t provides any details.in practice you play a different game. You have advised that you were not available, does not carry any wight-age. The person who has come to deliver the machine has taken my signature on delivery papers. I am a senior citizen i remains at home. Do-not try to cover up your fault by putting up the reason on us. The net amt to be adjusted was only rs.300/- your supplier was not ready to listen any thing. If such is the attitude you should not give such greed to public and offer exchange offer.
We have placed an other order for the same product with you on 27.06.2018 od no[protected] why our refund amt has not been adjusted with this amt. The order has been cancelled by you not by us and the delay in payment is another fault on you part.

I have ordered a fitness band i didn't got it on date and when i called the delivery guy he is saying some lame excuses. I was supposed to get it on wednesday 27th june and when i called him that afternoon he is saying he had finished all his delivery and when he called me my phone was switch off but i was in my home from 12:30pm onwards but i didn't get any call so i kindly request to take proper action on my delivery

Invoice no: fabsx[protected]
Order id: od[protected]
Seller: payzonestore
Order date: 19/6/2018, 9:56am
Delivered date: 25/6/2018
Sold by: cobo shift, h1/144, 1st floor rohini, sector-16, near jain bharti school, new delhi - 110089

Third class quality, expired product, physically damaged, useless product no fragrances at all, maintain standard products. Please return first quality product make sure u will send good one with out damaged again.

Dear sir,
I purchased a pair of shoe from flipkart on. When i opened its packing, i found that it is used before. I requested on flipkart to pick it back many times but pick up boy refuse to pick as it is used. I am requested for a pick up on the same day i received it. I want some solution in this matter because it is unfair with a customer. I called customer care also many times, they always says that pickup boy will definately pick your item today, but no pickup has intiated.

Hi flipkart.com,
Order od[protected].
I recently ordered haier 7kg front load fully automatic washing machine.
But washing machine damage on lift side and lift top. So i want replacement of this product. But in flipkart.com its showing only return / refund option. When i ordered this product on 22nd june there is a replacement option available in the flipkart.com, still this product available, my area pincode 515001. So please accept replacement option on this product.
If it is not possible as per below screen shots of your flipkart.com policies i will go for legal action. So kindly accept my replacement request.
Thank you.

# the ekart delivery boys.in the morning i woke up and i got a phone call from ekart delivery. He said hello sir. I'm like hello he said we got your delivery sir come here. I'm like hey dude i'm paying delivery charge so you come. He's like sir if you want your delivery come either i'll put it to me only. I'm like hey behave your self. You don't know how to talk with a customer. He is like don't waste my time. Let me one thing they'll brow money from us then give satisfaction to us. Im seriously # the delivery boys. Train them that how to talk with a customer. And why do they assign like these people. And one thing i think im only one guy who paid delivery charge and gone to take his own delivery i gone 5 km to take my delivery. # the hole delivery team

When i login with my email id and password in my flipkart app then this show me login unsuccessful, while my user id and password is ok, and when i enter a wrong password then this show me wrong credential, that mean my user name and password is ok but account have login problem, so please solve my problem soon... And tell me why flipkart blocked my account with reason
My email id is - [protected]@gmail.com

I bought power bank of 12500 mah from flipkart around 45 days ago and it stopped charging as soon as the return date has passed and now it is useless. Please do a replacement for it. I want a replacement as soon as possible. It was unexpected from flipkart date of delivery was 12 may 2018 and it was sold by tech connect retail private limited. My name is shamsher ali sardar contact [protected]