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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1541

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S
Suraj Bj
May 31, 2018
Resolved
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Address: Bangalore, Karnataka, 560079

Od[protected] asus zenfone 3s max - this phone is not working. Got the defective piece. Why my return claim has been rejected. You call center guy was pathetic. May i know the detail reason for return rejection...?? You gave me defective product and claiming that product issue we do not do anything.

This is was the initial complaint raised with them. On 18th may 2018 i have raised this. Nothing has been done by them except we will get back to you, sorry for delay, blah blah.

I have placed the complaint on flipkart fb page too. No solution has been provided so far.
Jul 15, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
Flipkart Customer Care's response
We will revert on it.
No update om it. How much time required..?
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    jaga@1979
    from Port Blair, Andaman and Nicobar Islands
    May 31, 2018
    Resolved
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    Address: Kolkata, West Bengal, 700107

    Vide above ref no.23113 cr (Flipkart -6emi) in my citi cr cr a/c on 12/12/2017 as well as deduction made by citi for 6 months emi. Where as i have not done any transaction in this regard. The total emis are deducted accordingly from my credit card a/c. Kindly clarify the details of the transaction made in my citi credit card ending *4961 for rs.23113/- on 12/12/17. Pl clarify.
    Jagannath sethi
    Mob.[protected]
    Jul 1, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 31, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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      S
      samsherp
      from Hyderabad, Telangana
      May 31, 2018
      Resolved
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      Resolved

      Address: 500094
      Website: www.flipkart.com

      Hi, i have been trying to buy the redmi note 5 pro since its launch until the recent flash sale on 30th may 2018. And i still haven't been able to place the order. I guess everyone is facing the same issue. As i read across all forums there are retailers who are using bots to order these mobile phones and are selling it at a premium in the market at nearly between rs.[protected] per handset. No wonder the end user is unable to get their hands on the product. This is a shame that neither flipkart or mi has been able to sort out these issues. If the idea of flash sales was to cater to the retailers then why go on a platform like this for selling the product or the brand. This continued effort of trying every flash sale and ending up empty handed has annoyed me to the core. How long is this going to go on? This has just become a waste of time to try and book the product on flipkart. With this kind of service i sure will stop using flipkart and the mi products no matter what it has to offer. There are plenty of options available in the market today. No wonder a brand like amazon has their strategies right while selling products on their site. Flipkart and mi, you'll are a disgrace!
      Jul 8, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 01, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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        M
        Mohit@756
        from Dehra Dun, Uttarakhand
        May 31, 2018
        Resolved
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        Yesterday on 30th may 2018 i was ordering redmi note 5 pro on flash sale. During payment through debit card one messege came into window like "your payment did not go through, if amount is deducted we will refund it". Later i got message from my bank that you paid 14999 to flipkart. So where is my money and who will return it?
        I have trust on flipkart but i dont have any proof as in my flipkart acount no order is showing related to yesterday.
        Here i am attaching the sreen shots of my bank messages.
        Jul 7, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        May 31, 2018
        Updated by Mohit@756
        Flipkart Account details
        Name - shashank varshney
        Flipkart Account - [protected]

        Verified Support
        Jun 01, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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          R
          Rohan0916
          from Kolkata, West Bengal
          May 31, 2018
          Resolved
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          Address: 700107
          Website: www.flipkart.com

          Its been 5th time in 5 weeks duration, i am trying to buy asus max pro m1 in sale, every thursday 12 noon, but product reached in my cart. As soon as product was added to my cart it wejt out of stock. How???
          This can not be possible after product been added to my cart.

          Possibility is there flipkart has now started doing fake sale, sale even not relies for 1 minute even.

          I need an answer. Other wise i will knock consumer forum.
          Jul 2, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 01, 2018
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
          Jun 02, 2018
          Updated by Rohan0916
          Customer Support is of no help, they always utter scripted dialogues and also there are several different issues has been faced by me. Flipkart is losing is authentication.
          I am sorry, which customer support number, and the sale is again on 7th of June 12 noon for Asus Zenfone Max Pro M1. My product Asus Zenfone Max Pro M1 GREY COLOR is still in cart. So will I be able to order that on 7th of june during sale DIRECTLY FROM MY CART??

          AND U CAN CONTACT ME ON [protected].
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            K
            kiyansh_2015
            from Gurgaon, Haryana
            May 31, 2018
            Resolved
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            Address: 122001

            I have ordered one mobile of brand and model as “vivo y69” on 10th may, 2018 at flipkart. The product has been delivered and received at given address on 13 th may 2018. At the time of delivery of the product, mobile phone packed was not properly packed and does not sealed with vivo company stamp tape rather it was packed and sealed with normal white tape. I immediately complained to customer care in respect of this and after 3 or 4 days they told that your request has been canceled by seller. Again i complained to customer that without any discussion who can close the issue, they again raised the complaint on my behalf and they agree for recall the product, when courier boy come to pick the product, they opened that packed in front of me even after i told him that i am returning the same as it was not packed with company seal, you cannot open it as i myself has not opened the same once delivered to me. He informed that it is his duty and he have to open hat box, when they opened box in front of me, only mobile phone was there in box and no charger and ear phone was there. Mobile phone was tampered and looks to be second hand set. Courier boy has denied to pick that phone and they cancel my request. I again called customer care and told you can confirm the issued with courier boy. I am requesting to flipkart to recall the product but they are not giveing proper resoulation. I am cheated with faulty product against a cost of new product. Request to help me in this matter.
            Jul 2, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 01, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Jun 04, 2018
            Updated by kiyansh_2015
            Delivery executive came to pick the phone today but refused to pick it.. as earphones was not there. however at the time of complaining i clearly mentioned that I did not receive anything with the phone. I don't know what information you have shared with delivery boy who came to pick it today. You have already wasted more than 15 days of mine ... Please share the clear instructions with person who will come to pick it up.
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              S
              Seshadri Majumder
              from Kolkata, West Bengal
              May 31, 2018
              Resolved
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              Resolved

              Yesterday on 30th may 2018 i was ordering redmi note 5 pro on flash sale. During payment through debit card one messege came into window like "your payment did not go through, if amount is deducted we will refund it". Then i ordered it once again and the order got placed finally. Later i found same amount 14, 999/- is been deducted from my account two times. I want refund for the first one as soon as possible. I request please have a look into my issues.
              Jul 2, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 31, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
              Product not good so return the product
              Last month I have gave an order to flipkart for a mobile of intex aqua vr plus it has been delivered on 25th april and now i found that there one item is missing in the box i.e. virtual box as mention in the specifications during placing the order
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                S
                shivomgupta
                from Mumbai, Maharashtra
                May 31, 2018
                Resolved
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                Resolved

                Address: 560078
                Website: www.flipkart.com

                Hi,

                My name is shivam gupta i recently ordered a symphony touch 35 air cooler. But that cooler is not cooling at all. Thrice i called customer care and again and again they are just intitiating return request but every time when technician visit happens they used to told me that they will return in 2 days but when i cheked my flipkart account return was rejected thrice it happened.

                I don't know why you peope doing this. According to first delievry date today is last date to return if today also return will be same then i cannot do any thing

                Either you will give some good cooler in replacement or i initate my refund, today i will raise a complaint in consumer forum then you peope what is value of customer.

                If you really want me not go consumer court arrange call with flipkart escalation manager or any person who have authority to take decision.

                Mobile no:[protected]
                Mailid: shivam. [protected]@gmail.com
                Orderid: od[protected]

                I tried to reach them over phone email but they are not ready to do return or replace the product
                Jul 2, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 01, 2018
                Flipkart Customer Care's response
                We will revert on it.
                On update of my above return request they picked up the product form my home, I have gone to most of the stores for this cooler and read all reviews in flipkart most of the people complainig about the same thing

                which i am facing i wanted to know then why you all are doing this to customer even one of review complains about return policy, this product is not good that's why seller is posting replacemnet policy not refund policy

                i dont want this product in replacement either you have to refund my money or give me some other model for that differnt model i am ready to pay if ther will be any differences.

                Mobile No:[protected]
                MailID: shivam.[protected]@gmail.com
                orderID: OD[protected]

                i already raised a customer complaint about this if you want me to not step forth in this issue then arrange call with any authority member who has authority to take decision.
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                  M
                  Manoj Jo
                  from Neyyattinkara, Kerala
                  May 31, 2018
                  Resolved
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                  Resolved

                  Address: Kottayam, Kerala, 686518

                  Bad service from flipkart. They will show kovappaly (686518) as their delivery area and they wont deliver items if they are sending by ekart logistic. One more advantage is that they won’t inform us if it reached nearest hub. After some days you will get a sms saying that your order canceled. When we call callcenter they will say it is non-service area. If they could have mentioned it earlier, we can give some other address or cancel items buying from them. Our money is holding for 10-20 days with them.
                  My order id is od[protected]
                  Jul 5, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 01, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Anjana Balagopal
                    from Mumbai, Maharashtra
                    May 31, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411045
                    Website: Flipkart

                    Order id: od[protected] was delivered on the said date with the product damaged. 3 packages were delivered, out of which one was the dining table, second package containing of 2 dining chairs and third package also dining chairs, all which have to be re-assembled. Out of this one package consisting of 2 chairs were in broken condition. Your flipkart person who came to re-assemble the furniture has taken photos of the broken products and assured us that it will be taken care by flipkart. Kindly request you to look into it asap and get the problem resolved.
                    Aug 1, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 31, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jun 24, 2018
                    Flipkart Customer Care's response
                    Spoke to customer on [protected], customer confirmed that product is delivered and installation is also completed. Hence survey pitched and closing the case.
                    Sir I have bought REDMI 5A phone through Flipkart on 1/03/2018 .from yesterday my mobile phones power button and volume button not working .please rectify the complain or replace with new one .I attach warranty and invoice copy .
                    SivaKumar Yadav's reply, May 29, 2018
                    Please take necessary action as soon as possible
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                      S
                      sahaijitender
                      from New Delhi, Delhi
                      May 30, 2018
                      Resolved
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                      Address: Chandigarh, Punjab, 160002
                      Website: zest money , flipkart

                      There's deduction of ₹ 515/- for 1 times (Ie: 515*1= ₹ 515/-) as i didnot place any order on flipkart even i tried to call custamer care but they also reply there is no order olace by you so just want to know if i am not placing any order than why flipkart deduct amount from my account.
                      Ould like you to inform you that i was just checking for the loan from zest money, my intention was not get as i am a credit card holder of n no of banks,
                      By mistake from your side 3000 rs loan is approved which i don't wanna to use, so right now i am requesting the same but if it is not get sorted out then
                      I have many option, either i will transfer all my amount to any other account and also i will not pay any sort of emi's including
                      Jul 2, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 31, 2018
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                      Today note5 pro I order in last page my payment confirmed bt mobile out of stock so my money deducted bt in Flipkart not show order details...
                      Sir medam. Hamne 7/5/18 ko lg ka 308lit regrigerator liya tha jo 25/12/18 ko kam karna band kar diya. Ab lg balo ne replacement ke liya mana kar diya. Keya hum consumar cort ka shara le?
                      I ordered product (ID-OD[protected] on 14th May. It was promised that product will be delivered on 21th May. But after 21th May each day flipcart customer care service mail me and assure me that last 25th May it will be delivered . But still I didn't receive the product yet.
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                        manilalaheibam
                        from Aizawl, Mizoram
                        May 30, 2018
                        Resolved
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                        Address: Imphal East, Manipur

                        There's deduction of ₹ 539/- for 2 times (Ie: 539✖ 2= ₹ 1078/-) as i tried to pay through debit card, but couldn't paid to flipkart for my order id: od[protected]. Flipkart confirmed that it was not paid as it sent a message i[censored]nsuccessful paid. But still the amount has not been credited in my account. So, please do the necessary action to help me.

                        Thanks with regards!!
                        Manilal
                        Jul 5, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 31, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        I ordered Redmi note 5 pro mobile on 30th May 12 noon from Flipkart mobile app.. Its sent me otp i inserted otp also after that it showed unable to order... My order was unsuccessful but still from my account 14999 Rs is debited from BOB Bank.My Bank details says its debited to Flipkart itself.. so whom refund my ammount???
                        Seller from Flipkart cancelled my orders which i brought in discount offers he said it's price error but seller of customer time dont have any value to them
                        first they give some offers and discounts on products then customer attract towards them after that they cancelled all orders
                        So Please Take A Action On Them
                        Sai Shiva0908's reply, Jun 3, 2018
                        They Have Not Reponsed To My Complaint Up Till Today
                        Mujhe mera flipkart account reactivate karne ke liye kya karna hoga tell me please
                        My gmail is [protected]@gmail.com.i want to re active my flipkart account
                        On 17 the may 2018 I purchased Asus phone and delivery date is 25th may2018 and in tracking it shows misroute (other city misrouted)
                        I have ordered Y & J yulong but i got a very low quality cheap product, the cube don't even move properly. it is like a ₹15 rubix cube and the box is also diffetent, and i have bought it for ₹329 this was my first dilevery from flipkart and I am very dissipointed.
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                          A
                          AHMED AGHADI
                          from Surat, Gujarat
                          May 30, 2018
                          Resolved
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                          Resolved

                          Address: 395009

                          I managed to add redmi note 5 pro 6gb ram and 64gb rom in my cart but before i select my address and go on it was showing stock out. How's that possible if i had added it into my cart it just happened today 30 may 2018. Now also it's in my cart i hadn't removed it. Please help me. I had tried many a times to order but this time i thought i succeed since u know problem which maked me sad. Please help me. Atleast this wasn't expected from flipkart.
                          Jul 1, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 31, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                          Verified Support
                          May 31, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            M
                            Munishwara
                            from Raichur, Karnataka
                            May 30, 2018
                            Resolved
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                            Resolved

                            Address: Chitradurga, Karnataka, 577535

                            Fmpc[protected].. This is ekart id... There is no call and no courier person has visited to delivery address.. How it is decided as no customer response..
                            Why to send message as product is going to delivered today.
                            Message:
                            Out for delivery: philips in-rl205/n fm... With tracking id fmpc[protected] from flipkart.com, will be delivered today by an ekart service partner (Call [protected]). Please pay rs.1197.0 by cash.
                            Jul 2, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 31, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              AHMED AGHADI
                              from Surat, Gujarat
                              May 30, 2018
                              Resolved
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                              Resolved

                              Address: Surat, Gujarat, 395009

                              I managed to add redmi note 5 pro (6gb ram and 64gb rom) in my cart but before i select my address and go on it was showing stock out. How's that possible if i had added it into my cart it just happened today 30 may 2018. Now also it's in my cart i hadn't removed it. Please help me. I had tried many a times to order but this time i thought i succeed since u know problem which maked me sad. Please help me. Atleast this wasn't expected from flipkart.
                              Jul 1, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 31, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                S
                                Sidhu Sidharth
                                from Ernakulam, Kerala
                                May 30, 2018
                                Resolved
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                                Resolved

                                Address: 679102

                                Flipkart is cheating they cancelled my all order after shipping
                                Iam going to complaint abour this matter to consumer court
                                My order id
                                Od[protected]

                                My mobile number phone [protected]
                                I but it on tue, may 29th '18 12:03 pm and they cancelld order 30/5/18
                                Honor 7a (Blue, 32 gb)
                                Color: blue
                                Seller:
                                Omnitechretail
                                Please help me about the complaint
                                Jul 8, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 31, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Tjjjj
                                  from Mumbai, Maharashtra
                                  May 30, 2018
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                                  Address: Pune, Maharashtra, 412301
                                  Website: Flipkart

                                  I have requested refund request and it is accepted. But the due date is over and refund is not done. I have tried contact customer service but always says our executive are busy try again or contact via website. And fron website i tried to email but it's says oops something went wrong. please resolve my problem.
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                                    Shubha!
                                    from Yamunanagar, Haryana
                                    May 30, 2018
                                    Resolved
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                                    Resolved

                                    I have bought honor 9 lite phone and it started getting problems, then i replaced it but the replacement was also having same problems and then i requested refund but technician who visited me gave a fake feedback and then i was denied from refund again and again. Then i visited the company service centre and they also detected the problem that there is a fault in microphone
                                    But again flipkart denied my request and again i have requested a return
                                    So plz provide me my refund.
                                    Jul 10, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 31, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      scd1
                                      from Mumbai, Maharashtra
                                      May 30, 2018
                                      Resolved
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                                      Resolved

                                      Address: 400709

                                      Is order no od[protected]

                                      I had purchased a moto z2 force mobile phone in a scheme where a moto battery mod was supposed to be offered at rs1 along with the phone

                                      Till date after number of follow-up and calls to your customer care number my issue is not sorted out

                                      Neither is there any offer in the my reward section as promised by some of your executives not is there any call back from the resolution team as was promised

                                      I am getting frustrated now with the attitude of your team and also feeling cheated after going for the offer

                                      It is my ardent request to you to please help me out in this so that i get whatever was promised to be me at the earliest and without further follow up
                                      Jul 3, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 31, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        A
                                        asanap64
                                        from Vasai-Virar, Maharashtra
                                        May 30, 2018
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                                        Address: Ahmednagar, Maharashtra, 413709
                                        Website: www.flipkart.com

                                        Sir I had done payment on 10 may 2018 at 12 pm for redmi 5a the amount debited was twice of ruppes 6999 and i didnt receive my refund still my OD No OD[protected] And mobile no [protected] and if you wish to call me call me on [protected] . and its 30 th may 2018 still not received my refund please help me
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