Flipkart Complaints & Reviews

I ordered Asus Zenfone Max Pro M1 (Black, 64 GB) through Flipkart on 17 May, 2018(Order no. - OD[protected]. It was shipped with Ekart Logistics and i was provided Shipment ID - OD[protected]. But when i tried to track my shipment through Ekart Logistics' website, the website showed that the Shipment Id was INCORRECT. When i wrote to them about it, they sent back an idiotic message sending the same INCORRECT Shipment ID.

Order ID:: OD[protected] Order Date:: Tue, May 15th '18 11:32 AM Total Amount:: ₹7, 416through Credit card Order oppo f5 youth against the exchange of the old phone(Moto M) for which fake promises are made to attempt the delivery but item has not yet been delivered to me, after making so many calls they use to disconnect my call, So please do needful.

I m a regular customer of flipkart and have ordered a fastrack watch to gift my brother but it is not working when i received it. I want my cast back or replacement of this product. And i have no time to post it. It was not my midtake product was not working when i opened it so provide me my money return. Else its a very bad experience with flipkart.

Shipment of items in order od[protected] by flipkart.com

Hi,

I have order redmi 5a 32 gb mobile on flipkart and it should be delivered on
15th may 2018, the status was updated as delivered to the customer and also i got message that the product was delivered to self. But i have not received the product (Redmi 5a), i called on same day night & also 16th may early morning raising the complaing to flipkart. And they have given timeline that my issue will be resolved on 21st may 14:00 hours, but till now today (24th may) i dint received my product, flipkart is cheating the customers.

Thanks,
Bala

I booked voltas air cooler the prodcut was reached in gwalior in 18 may. But the courier boy was not shipped my parcel yet. One day i got tbe message the your product was out for delivery bt i did not receievd any call and no body come at my house. I have called so many time in flipkart bt my problem was not resolved yet. I also called your courier service but he was talking like in worst way. So i[censored] not provide a better facility to the custumer so clearly specify that.

Ordered this product qhmpl quantum qhm6660 usb hub (Black)
On thu, may 17th '18. Today someone called me and told that as a 'flipkart authorized person' that i won a tata indigo car from the no - [protected] at 10:57 am and asked me for payment of rs 100, 000/-. When i politely denied that offer he is starting shouting me with slang languages citing my mother. Is this flipkart's promised service, they come down to this way???
I am a doctor and never had such experience with flipkart in last 7 yrs. Either take some steps or forget some genuine customers like me who will definitely shift to amazon.
Dr asif naushad
[protected]

As i purchased my moto x4 mobile for 25000 from flipkart... I have alredy for several times to the flipkart that i need replacement... They previously informed me that there is 10 days replacement policy... Now they are telling me thatyour is only getting heat upto 43 degree only... Its not more than 50 degree... But i cant even use my mobile for taking videos etc... They are not even replacing my mobile or not refunding my valuable money... Its cheating the customers...

Hello flipfraud,
We all know that you are doing flash sales for your website trafficking, so cut the crap.
I have been attending these flash sales since 4 weeks now.. I do it very fast i click on buy. I have pre-accounted address which is autoselected. I give payment option as net banking/ cod. And viola!!
"item (S) you are trying to checkout is out of stock. Please review and try again later."
I mean within 3-4 seconds? How's it even possible..
Can't you make a system where people lock the object in cart and if they dont buy within 1/2 minutes it is unlocked? It's simple logic you know?
I am an it guy, i can do it for you if you don't have skilled people (Which you obviously don't).

Sick of you,
Asim

Trying to buy an asus zenfone max pro since 2 weeks. Last week the phone got sold out in 30 seconds. This week it got sold out in 2 seconds and i honestly don't know how. It takes like 2 mins even with saved cards and addresses to place an order. I even had the phone in my cart and i still wasn't able to buy the phone. Flipkart needs to stop cheating it's customers. I am honestly tired at the moment cause i'll have to try again after 7 days!! 21 days without a phone is stressing to the consumer.

My issue is amount debited order not confirmed payment failed order details not available my page data 23 may

Flipkard. I'd mobile number
[protected]
Email id [protected]@gmail.com

Amount debited bank details

Karnataka bank
Account holder mdmahrooz
Account number. [protected]
Ifsc code. Karb0000135
Branch. Chitguppa main road gandhi
Chowk chitguppa bidar dist

Three times in a row, dead product delivery from supercom net seller via flipkart ordering system. Warranties enabled before my purchase. Flipkart team complaints team vanished post raising the issue third time, no proactive followups, noemail updates about case resolution, no pick up of dead product, no refund initiation (Post comittment from complaints department). We have to chase customer care daily & cherry on top, they ask us to go to service centre and fetch certificates from there. Ridiculous and horrendous.

Dear sir,
I have ordered the order of 9th May 2018, and I am facing the problem, is not cooling the AC room properly and I have sent a request for replacement. The technician uninstalled on 20th May 2018 but Flipkart is delaying my replacement for 10 days. Please change your policies regarding replacement. I'm having trouble with AC

I ordered oppo f5 youth on 14th of may with exchange of my old phone (Oppo r7 lite) the product was to be delivered on 17th maythe product came to delivered but while taking back the old phone the delivery guy misunderstood and informed crack in screen, but there was no such damage on phone the delivery guy scheduled the delivery date to next day, later i received a message mentioning the order delivery date changed to 18th may. Then i contacted flipkart customer care and they also confirmed the delivery after verification of the product on chat through photos of the phone. They stretched the conversation for long and just after the offer ended (During which i placed my order), they stepped back and i got a message for cancellation of the product.

I have booked honor 9 lite in sale on flipcart on 16 may 2018. With discount offer on hdfc credit card and by flipcart. I have also apply one more offer to exchange old mobile. The issue is this after booking successfully and after shipped order when your executive came to me he reject my old mobile with minor scratch on back only. He gone back without given product to me. So please provide my product asap because flash gone and i can not avail offer again, and i can pay amount in cash instead of cost of exchange old mobile if he is not interested in old mobile. Company hold my payment not giving product and nor payment. I really want my product so please solve my issue.

Hi

Order id od[protected]

I ordered voltas ac and it got delivered before 3 days. Flipkart assured that they facilitate the ac installation through jeeves. But still date no updates from jeeves and flipkart ppl saying we ll escalate the complaint and issue will be resolved by 28th may. Means still 5 days to go. Flipkart doesn't care about the customers once the product is sold. Max return date given for me jun 1st. If there is any problem how i ll be come to know if it gets installed after 28th. Really it sucks. Pls help to resolve this issue.

I have a gift card having expiry 19 may.. So i ordered a pair of shoes of size 10.. But once i got it, they were big in size. So i raised a request to replace and mentioned size fit issue.. And also mad e a call in flipkart customer care to replace it size 9.. And they assured me you will definitely get the same.. But again they send the same size and again i called in customer care to send the 9 number size... But they told me that will refund your balance.. And i debated for the same that i dont want refund. So plz send me the shoes.. But they told no will initiate refund this time.. As far as they initiate fund in same gift card... It expired.. Now they are not entertaining me..

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem..
Email : [protected]@gmail.com

Very poor service, never deliver the products on time in any small district, booked a product for gorakhpur in uttar pradesh on 12 may 2018 but still not delivered, so we suggest never book any product by flipkart for district. This is only for megastars city like (Delhi, mumbai, chennai, calcutta). Today i received a massage your product has been cancelled. Every day i call to customer care executive and asked him you are able to deliver or not, every day he suggested your product is definitely deliver, and i also send mail to customer care and ceo related to this issue, but i did not get any response from both the mail. This is first ceo who is not respond the mail

I have placed order on October 08, 2017 and my Order Id is OD[protected].

That time flipkart have offer of 2000 instant off and in addition 10% cashback up to 2000Rs. for Axis Bank Credit and Debit Card members and they will do cashback to bank account after 3 months.

In this order i have paid through Axis bank Debit Card. and i should get my cashback in January-2018. But still i haven't got any cash back and when i call to customer care they always give different answers.

customer support reply on[protected]
[protected][protected]
We would like to let you know that you palced order in October 08, 2017, you choose COD mode, The offer applicable only credit / debit card at the time of the purchasing the order.

customer support reply on[protected]
[protected][protected]
As discussed, we are sorry to let you know that your order�Redmi Note 4 (Black, 64 GB) is not eligible for the cashback as the offer is not valid on international cards and also applicable on selected cards for further queries contact the bank.

Detail of Axis Bank Account Branch(It is in india)
[protected]
UTIB0003372 - IFSC Code Details
Bank : Axis Bank
State : Gujarat
Branch : Panjarapol
City : Ahmedabad
IFSC Code : UTIB0003372
Branch Code : 003372
Address : Gr Flr Shop No 3 Shivalik Plaza Opp Ama Centre Iim Road Panjarapol

I had purchased this screen Protection plan along with a Motorola G5S Mobile. The mobile was delivered but the screen protection plan was never delivered. Post repeated attempts Flipkart has asked me to contact the third party seller whose number is not reachable. When asked Flipkart to follow up as to why this has not been delivered they ask to check Inbox, Spam and other folders which I have already checked many times but no such email has been received. The order status on the Flipkart account page also shows estimate delivery date as 16th May. When asked why it shows expected delivery date if it has been delivered then they again start saying check your mailbox. I am not getting a proper response for the item that I have purchased and feel robbed of my money.