| Address: Panchmahal, Gujarat, 382729 |
| Website: www.filpkart.com |
Res sir
I have invited the range micromax canvas knight 2 of date 15/10/2017 by online shopping from your company, the bill number = fabbes[protected] and the date of the bill = 15/10/2017. This phone has not been used for just 2 months because it stopped the software problem. When this phone was sent to the company's service center on date 10/02/2018, but due to bad service this company, i got this phone 09/03/2015 return date. Neither the camera and flashlight there, too close
When i talk about this to the mobile company, my phone with the company calls back to the service center and all the service centers of this company are located 40 kilometers away from my area and when i sent the reprieve to my phone before. The company's bad service because of me, i was returned after one month. I have spent 25% of my phone's cost back to get this phone back from the service center. I do not want to spend more money on my phone again in the service center.
Therefore, i request you to give me a good feedback from your company so that i do not have to spend more money on this phone and i can not even use this phone due to the camera and flashlight in this phone.
I have more time in the service center than i used to have this phone.
Please replace my mobile phone as early as possible.
And now i hope you will help to resolve my problem.
May 15, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
Last time she informed me that they have bypassed tech visit & they're sending me the replacement directly by 7th April.
But the same has not been reflected on ur website.
Please update the status, otherwise it may not get delivered & I can't track it.
Also, plz hurry up... A sale is going on, this model may get sold out & there may be no replacement unit left for me.