Flipkart Complaints & Reviews

Ordered product on flipkart order no-OD[protected] on March 22nd, 2018 and i got a used product from them.i have reported issue to flipkart support on march 23rd, 2018 but still there is no resolution from them.They keep on pushing dates and it's really frustrating with their support.Today is april 03rd but still they need more time and they are working which is insane.And the response from support team is same template email format...only email signature changes in their emails.No escalation point of contact and don't know who is working on this issue.It is the worst customer care support process and if you hire me...i would have defined far more better support process than your existing stupid customer care service..
Example email responses below:
//Hi Bharat,

Thanks for writing in.

We understand your concern about your product 'Apple iPhone 8 (Space Grey, 64 GB)' and we're really sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update with in 24 hours.

Hope this helps.

Regards,
Bhagyashri Nimbal
Flipkart Customer Support //
//
//
Hi Bharat,

Thanks for writing in.

We understand your concern about your product 'Apple iPhone 8 (Space Grey, 64 GB)' and we're sorry for the trouble you had to go through.

Please be assured that we're looking into this and will get back to you with an update with in 24 hours.

Hope this helps.

Regards,
Devashish Raizada
Flipkart Customer Support
//

I ordered watch in flipkart I got order today but it was damaged I made a call to flipkart customer care and told I want to return the product and I need my money back they told that i[censored] want the money u have to call with registered mobile number but iam not having that number . I don’t want that product and I need my money back . Now when iam trying to sign to dlipkart

I added mi 43 in tv in my cart on 03 april sale. Product was added to cart successfully. When i clicked on place order, suddenly order became out of stock. I am very disappointed with flipkart on this. Atleast you should give us some time after adding it to the cart. If the product was not added to the cart and it goes out of stock, i can understand, but this is not acceptable. My registered email address is [protected]@gmail.com

I have received only box without product.
So many complaints raised on flipkart and its head along with owner. Flipkart team and it's owner not able to help me. Flipkart doing fraud with customers.
So i am submitting my complaint to consumer forum against this fraud.

Regards,
Vivek bhardwaj
Contact n0:- [protected]
Order id: od[protected]

Flipkart doing the fake flash sale for the mi tv 4. Mi tv 4 will become out of stock within second start of the sale. When you contact the customer care they are not aware about is there any seller available for them to sell the mi tv 4.

This is completely fake sell to buf[censored]p the customer. I have been trying to book the tv more then a month now but the stock become unavailable within the seconds.

Flipkart should maintain there reputation and brand name rather then fooling the customer

Regards
Sharan : [protected]

I have purchased and acer laptop (Oder id: od[protected] from flipkart on 14 march 2018. But the laptop had serious display related issue with it. So i requested for a replacement laptop which was delivered to me on 24th march 2018.

The replacement laptop was also faulty having same display issue and now the sound on this replacement laptop also starting crackling. I dont understand how flipkart is shipping this faulty laptops to customers with out any quality control.

Anyhow this time i decided to apply for a refund. So i raised a refund request on 24th march 2018.

Flipkart said account to their return policy a technicial visit will be don at my place to confirm the issue by 31st march 2018. So i had been waiting for technician visit which did not happen. So i complained to flipkart about the technicial visit being breached. They said they will get back me within 3 days, which they didnt did. So i request please help me to return my laptop to flipkart. I am stuck with a faulty laptop.

I bought new laptop, lenovo ideapad 310 from flipkart before 1 month. After 2 days it s screen was not coming, so i exchanged, and new one was working properly. Suddenly now showing that, microsoft office expired. I don't know what will be the reason, may be trial version or not. Anyway, am a regular user of word.
So please consider this and give a solution as soon as possible.
Thanking you

I bought a zook bluetooth speaker from flipkart. The day it was delivered to me i submitted a complaint with flipkart customer care about the product being faulty. A return request was raised and i was told to courier it back as pickup facility was not available. I got a return approval mail from flipkart and in that return address was mentioned.
So i booked the parcel thru dtdc courier vide no f10614548 dt 22/02/18. But got the courier back on 8/3/18 as the courier was not accepted by flipkart people at the delivery address. I had a chat with flipkart customer care person and i requested him to kindly arrange a pickup but he didnt listen to the request and instead told me to send the courier again bk on the return address.
I again did the same and dispatched the courier on 14-3-18 thru doc no f10613341. The result is again the same it has not been accepted by flipkart people as return location.

Now at present i m online chatting with flipkart person but they r just kicking me from 1 person to another without any solution.

Request u to kindly solve this issue otherwise i will be forced to take legal course of action against you. I have faced lot of harassment both mentally and financial lose as well.

Res sir
I have invited the range micromax canvas knight 2 of date 15/10/2017 by online shopping from your company, the bill number = fabbes[protected] and the date of the bill = 15/10/2017. This phone has not been used for just 2 months because it stopped the software problem. When this phone was sent to the company's service center on date 10/02/2018, but due to bad service this company, i got this phone 09/03/2015 return date. Neither the camera and flashlight there, too close
When i talk about this to the mobile company, my phone with the company calls back to the service center and all the service centers of this company are located 40 kilometers away from my area and when i sent the reprieve to my phone before. The company's bad service because of me, i was returned after one month. I have spent 25% of my phone's cost back to get this phone back from the service center. I do not want to spend more money on my phone again in the service center.
Therefore, i request you to give me a good feedback from your company so that i do not have to spend more money on this phone and i can not even use this phone due to the camera and flashlight in this phone.
I have more time in the service center than i used to have this phone.
Please replace my mobile phone as early as possible.
And now i hope you will help to resolve my problem.

I had ordered redmi note 4 from flipkart which was delivered to me on 21st march 2018, after 2- 3 days i requested for a replacement because handset mic not properly worked so i was not satisfied. Since then till the date they are just making me fool and not giving any replacement or refund even though they have mentioned it very clearly that product can be replaced within 10 days from delivery?

It is very sad to know flipkart is doing this with a loyal customer like me, i have ordered a casio ghsock watch-for men order id
Od[protected] and i placed the order to my office address and sadly i recieved the message to my mobile that i have to pick my order from smartbox locker-dlf cyber greens, dlf cyber city, sector 24. My point is why i have to pickup my order whereas i order to my office address. This is not accepted by the ecomerce giant like flipkart, i call to customer care and i have recordings in my mobile also for apology for the change delivery office address to pickup location.

Flipkart team i need my packet today only if i did not recived it i will not accept my order and i will escalate this case to courts.

Dell vostro 15 3568
Service tag: gw3wnj2 express service code: [protected]

Laptop multiple internal hardware malfunctions.

Requested replacement.

Tech visit (For replacement approval) was scheduled to be completed by 2nd april.

Now, they're saying: appointment date breached.
To be solved on 4th april.

I have contacted dell, they have nobody coming from their side.

Yet flipkart says: technician from the brand "dell" will visit.

May be they will breach that date too & re-schedule it to 2 days after my death ceremony.

I am mr. Francis d'souza from goa. My home address : house no. 308/3, nearby zagoria temple, dando - waddo, siolim, bardez, north - goa. I have purchased g five g9 3 mobile phone from flipkart online in february 2018. I have received on 26 february 2018. Among all these three mobile phone one of the mobile phone is not coming on from yesterday on wards
Please you see that by tomorrow anyhow you will have to send anyone of your person to my home above mentioned address and collect these mobile phone. You will have to take back these mobile phone and replaced these mobile phone to me and give me another new mobile phone that ie. G five gg9 mobile phone.

Please you do my above mentioned favour as soon as possible..

Thank you,

Your scencerly,

(Mr. Francis d'souza)
Mobile no. : [protected]

Sir,
I orderd laptop keyboard on 22nd march, order no - od[protected]. To check apps update order will deliverd before 28th march., but still i didn't get item. Now i check the app, the item returnd.
This is flipcart online purchase?? Very bad. Same item in amazon. I think amazon is better than u. I waste my time. I will share this feedback to all

I have ordered a mobile on flipkart order id : od[protected] and they have not delievered it and showing that pincode mismatch but i have entered correct pincode and i contacted to thier call centre from from where i got information that my order will be cancelled kindly look in to the matter.
Thankyou
Prityush rajpoot
[protected]
[protected]

I have ordered lg ac on 24th march 2018. I ordered 2018 model ac but i have been given with 2017 model. For this flip kart arranged for technical officer visit on 28th march. Flip kart technical officer kalil bhai and abdul made promise that they will provide the replacement product on the same day when they did uninstallation but i haven’t received any replacement on the same day.
Kalil and abdul made promises that they will do installation for free of cost for the replacement product. But now they ask me to contact flip kart directly.
I want to take action against them

This is to inform you that i hereby being a customer of flipkart for so many years want to change my adress from assam house kolkata-700071 to space town vip road kolkata-700052 block-8/2c and i myself also tried to change the adress to the above designated or given adress several times but although some response from their site that means from the flipkart site but uptil now proper information that has been changed to my current location, so such type of information has not came to us that it has been changed permanently. So kindly cooperate with us and take neceesary steps and please inform to us also as soon as possible. We will be very much gratefull to you.
Your's kindly
Debasish chakraborty
Phone no;- (M) [protected]/
(M):-[protected]

Flipkart — flipkart flipkart affiliate team has not verified my account till yet

1 review
Earnrupy com on mar 24, 2018 mark as resolved

Hi team,

I am promoting flipkart using their affiliate program. I am new to it and i have one pending payment for my account. Despite of providing all necessary documents, the account is still not verified. Also am unable to haven't received any response from them. Could you please help me with this.

I dont know what they are actually doing, they didn't reply to me after dropping too many mail.

I was promoting their website by producing many traffic to their website.
But they are not verified my account due to this i didn't get any pay from flipkart company.

Flipkart affiliate link
https://affiliate.flipkart.com

Pls find my details
Registered email id: earnrupy.[protected]@gmail.com
Tracking id: earnrupyc

I ordered this vest the and along with it 4 other items which included another vest and 3 tracks. I received the order today and i have found that both the vests delivered are not what i have ordered, one vest is completely different and the other has size issues, whereas the tacks are fine when i decided to return the vests there is no return policy available for them. This means the seller already knew about this and sent the wrong vest on purpose he is a fraud.

I ordered 2 microtek stabiliser from flipkart on 13 th mar 2018.. They delivered one only and app status shows they have deliver both of them. I am following up from last 15 days but only thing i am getting is a new date. They have agreed that part is missing but they are not delivering the missing stabiliser. Twice they have updated that they will deliver the missing product. But on date of delivery they are cancelling the order. No proper feedbacks are available. I only started receiving calls from feedback after escalating the issue to customer complaints. For nearly 12 days there was no feedback from flipkart. I kept calling there customer care and got the fixed reply that they will deliver the product by 25th. Today is 1st of april still i haven't received any thing. Complete harassment of customer. I have paid in advance neither they are refunding money in my account. Please don't buy anything from flipkart