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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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I
Ipsita6
from Kolkata, West Bengal
Apr 13, 2018
Resolved
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Resolved

Address: North 24 Parganas, West Bengal, 743127
Website: www.flipkart.com

I tried to order redmi note 5 pro on 21/03/2018 but some how the order canceled and the money deducted from my account. I got a message from flipkart saying 'we have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.' its already 24 days passed but no money has refunded to my account.
Txn id:tx[protected]
Apr 27, 2018
Complaint marked as Resolved 
After 36 days later the issue atlast resolved. I received my refund today. For 28 days I waited but the issue did not resolved, on 13th april I raised a complain regarding this issue in this complaint forum. After 14 days of complain I got my refund today.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2018
Flipkart Customer Care's response
We will revert on it.
Apr 25, 2018
Updated by Ipsita6
I posted this complaint 13 days ago. Still no refund credited to my account. Today i received a call from flipkart team saying me to contact my bank as i have raised a complain against punjab national bank also because flipkart customer service suggested me to do so ( In email). I asked the executive if they had refunded my money or not he said 'no' . He said please contact with your bank because you have raised a complaint against bank also.
Please take some action .

Verified Support
Apr 27, 2018
Flipkart Customer Care's response
Customer raised a complaint about amount was debited but did receive the refund amount back, we interacted with the customer apologies for the issue and escalated the issue to the concerned team, cx confirm have receive the amount hence closing the complaint from our end.
Hi team,

I was making the payment online the amount was deducted from my account but not added with product so when the courier boy had come, money was again paid to him . I want my money refund back to my account 539/-. As I already paid to the courier boy .

Regards
Shweta
[protected]
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    C
    chandrakant chitragar
    from Hiriyur, Karnataka
    Apr 12, 2018
    Resolved
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    Resolved

    Address: Hassan, Karnataka, 573201
    Website: chandusneha876@gmail

    Dear sir/madam

    My name chandrakant from hassan karnataka. I was purchase meizu m5 black 32gb mobile from flipkart on dated 6 april 2018 that mobile found display problems i m not used single bit just taken delivery and open that box and turn on the mobile found display problem that here i attached some images. Immediately i called customers care executive over this and they said await for 24 hours to update there delivery status even though complete 24hours not updated and called same thing they told after two days finally updated lots of called and requested to update delivery status. Then flipkart app provide me to replacement request after my request they taken one day hole to take necessary action they assigned one service man and given date 11april 2018 within this period service man will be visiting us but 12april gone nobody is visit. Then my replacement request canceled, in this activities i talk several time over this issue with flipkart they were telling only one word sorry will help you but they supporting sellers not buyers. Flipkart may be wanting to be complete ten days replacement policy without any help to us. Dated 12april 2018 today also i again request to replacement but still they not taken processor.
    Please guide me what will i do now
    My order no-od[protected]
    Dated - 6april 2018

    Thanking you
    Regards
    Chandrakant
    [protected]
    Jun 12, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    May 05, 2018
    Flipkart Customer Care's response
    Customer informed that his mobile is not working, hence, the seller initiated replacement. Product has been delivered to the customer. Closing the case from our end.
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      R
      rajnilachhani
      from Korba, Chhattisgarh
      Apr 12, 2018
      Resolved
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      Resolved

      Address: 560034

      I had bought a product of xioami from flipkart on 29/3/2018 with order id od[protected] and the product was delivered on 31/3/2018 and when i filed return for the product they denied me to return as well as replacement of the product within the replacement policy of 10 days. I also filed a complaint but i don't get any response of the complaint also. There is issue in its battery its battery gets dead within few minutes of the charging. Now they are not solving my problem and not ready to replace my product. Plz help me and solve my issue.
      May 27, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 13, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Apr 17, 2018
      Flipkart Customer Care's response
      Customer had raised a complaint regarding the battery issue.

      Technician visits were arranged twice and it was confirmed that there is no issue with the battery. Information provided. Hence, closing the case.
      I didn't get any msg of refund in my phone of rupees 355 hundred
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        A
        anshul101289
        from Coimbatore, Tamil Nadu
        Apr 12, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110046
        Website: www.flipkart.com

        I placed an order from flipkart for split ac having order id as od[protected]. After receiving the product. Flipkart child company jeeves came for installation. They told me that ac is dead and its doesnt contains gas in it.

        Then i requested for refund from flipkart but they are saying that they can only replace this item. I want refund because the seller of ac omni tech retail is having bad reviews and can not be trusted now.

        Kindly ask flipkart to refund my money..
        Jun 13, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 13, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        May 05, 2018
        Flipkart Customer Care's response
        We had arranged tech visit, later which customer confirmed that the phone is working fine and if he has any more issue, he'll visit authorized service center. Closing the case from our end.
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          S
          Saikat Basu Choudhury
          from Kolkata, West Bengal
          Apr 12, 2018
          Resolved
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          Resolved

          Address: North 24 Parganas, West Bengal, 700136

          I ordered honor 9 lite from flipkart on 21st january 2018 and i had made payment through citi bank credit card as there is a offer of 10 percent discount on citi bank debit or credit card...and the maximum cashback time was april 8th 2018.. But still i didnt receive my cashback... Didnt get any help from customer service... I feel cheated now... Never expected this from flipkart... I want my cashback as soon as possible... Below is the screenshot of my product...
          May 23, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Apr 12, 2018
          Updated by Saikat Basu Choudhury
          I want my cashback fast
          Apr 14, 2018
          Updated by Saikat Basu Choudhury
          Order ID: OD[protected]

          I ordered honor 9 lite from flipkart on 21st january 2018 and i had made payment through citi bank credit card as there is a offer of 10 percent discount on citi bank debit or credit card...and the maximum cashback time was april 8th 2018.. But still i didnt receive my cashback... Didnt get any help from customer service... I feel cheated now... Never expected this from flipkart... I want my cashback as soon as possible... Below is the screenshot of my product...

          Verified Support
          Apr 14, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Apr 15, 2018
          Updated by Saikat Basu Choudhury
          When i will be getting the cashback? Still now no response from flipkart... They didnt contact with me regarding tge same... I want my cashback fast...
          Apr 17, 2018
          Updated by Saikat Basu Choudhury
          Still no solution from flipkart
          Apr 18, 2018
          Updated by Saikat Basu Choudhury
          Still no help... Dont know whats going on...
          Apr 18, 2018
          Updated by Saikat Basu Choudhury
          Flipkart is not helping me... They r frauds... They will stole my money... Plz help fast...
          Apr 19, 2018
          Updated by Saikat Basu Choudhury
          There was a republic day offer between 21st to 23rd january. 2018 on flipkart... The offer was 10 percent cashback on citibank cards... It was a republic day offer... I purchased the phone during the offer period as it says 10 percent cashback on citibank cards... So i opt for it and used my citi bank credit card during the payment process... The maximum cashback time was April 8 2018... Still now i havnt got the cashback... The flipkart customer service is pathetic... Everyday they calling me and telling that they are forwarding my complain... Everytime they telling me the same thing... But still now no solution from there end... They are not taking any serious steps to solve my problem... I also given my card number to them and they told me that the card number matches will the bill number... Everything is matching...But still no solution from there end... I am really frustrated now...
          Verified Support
          Apr 20, 2018
          Flipkart Customer Care's response
          customer has raised the issue with regards to the 10 % citi bank cash back as we have interacted with the customer and we have escalated this issue to the relevant team and customer has placed the order after the offer period hence customer is not eligible form the offer informed the same to customer hence closing the complaint from our end
          Apr 21, 2018
          Updated by Saikat Basu Choudhury
          No one has contacted with me... U cheaters... I have placed the order on 21st january... The offer was valid till 23 rd january... The republic day offer started at 12 a.m on 21st january... And i have placed the order at 12 p.m on 21st january... The offer was valid till 23 rd january... May i know how i have placed the order after the offer period? U bloody cheaters... Dnt play with the customers u ###... Check the screenshot u ###... Flipkart u messed with a wrong person...

          Apr 27, 2018
          Updated by Saikat Basu Choudhury
          Below is the screenshot of the offer period... Flipkart has totally cheated on me... No resolution from them... Pathetic...

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            S
            Sakshi Karn
            from Gurgaon, Haryana
            Apr 12, 2018
            Resolved
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            Resolved

            Website: Flipkart

            I bought a headphone in november and it's not working properly now. It is still in warranty period i'm continuosly trying to get in touch with flipkart for my problem to be solved but flipkart customer care is continuously ignoring my problem. Now they do not even give a response to my complain. Its providing extremely pathetic services to its customers. Customer care is just taking it lightly and it seems like they don't give a damn about their customer's concerns and satisfaction.
            May 15, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Apr 12, 2018
            Updated by Sakshi Karn
            I bought a headphone in november and it's not working properly now. It is still in warranty period i'm continuosly trying to get in touch with flipkart for my problem to be solved but flipkart customer care is continuously ignoring my problem. Now they do not even give a response to my complain. Its providing extremely pathetic services to its customers. Customer care is just taking it lightly and it seems like they don't give a damn about their customer's concerns and satisfactio
            Flipkart — my complain is regarding services provided by customer care to its customers

            1 review
            Sa sakshi karn on apr 12, 2018
            Mark as resolved

            I bought a headphone in november and it's not working properly now. It is still in warranty period i'm continuosly trying to get in touch with flipkart for my problem to be solved but flipkart customer care is continuously ignoring my problem. Now they do not even give a response to my complain. Its providing extremely pathetic services to its customers. Customer care is just taking it lightly and it seems like they don't give a damn about their customer's concerns and satisfaction.
            Order id-od[protected]
            Verified Support
            Apr 13, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
            My order ID ID[protected]
            Received product 5 days back on 3rd but no one visit from Sony side to install my TV
            This service is really bad, already called 2 times to flipkrt but no positive effect so far hope after this complaint I will get solution ASAP.
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              L
              LEGEND OF DARK FALCON
              from Burla, Odisha
              Apr 12, 2018
              Resolved
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              Resolved

              Address: Jharsuguda, Odisha

              On 8 th april 2018 i had ordered two beehive eng books and two supplementary moments course english book and on april 12 i received a message from tm - ekrtl that my books will be dillevered before 6 pm and at 12 :53 i got only one book but the delivery man took the cost of two books why? And when i will get my second book and please if you don't send my second book then please send my money rupees 490 and take this book also. Please
              May 21, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 12, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Apr 20, 2018
              Flipkart Customer Care's response
              Customer raised a complaint missing product, we interacted with the customer apologies for the issue an provided replacmmet. Product delivered to customer hence closing the complaint from our end.
              My flipkart account blocked by Flipkart . I want to reselling product. and please
              I want to unblocked my flipkart account. and added 2398 rupees in my flipkart gift card of this account . please Help Me. thank you
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                M
                Mayur123@
                from Palasbari, Assam
                Apr 12, 2018
                Resolved
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                Resolved

                Address: Kamrup Metropolitan, Assam, 781009
                Website: www.flipkart.com

                Order id od[protected]
                Registered mobile no. [protected]
                Mail id: [protected]@yahoo.co.in

                I ordered for amway face wash but wrongly delivered amway scurb, i talked to your executive they said i have to place replacement order within 10 days. But i opened the product only on 12th day and trying to place replacment ordered on 13th day. They said that my request for replacement time period has expired.

                This is a mistake at your end first and inspite of help me out... Your executive had said that my time period is expired... This is pathetic... I am regular online buyer and have placed many order on various website but never faced such an issue... Where mistake committed by seller and consequence have to be faced by buyer.
                Jun 5, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 12, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                May 05, 2018
                Flipkart Customer Care's response
                We have spoken to the customer and informed that the seller can not initiate refund as he has come back to us after a long time. Hence, closing the case from our end.
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                  P
                  Pran.av
                  from Pune, Maharashtra
                  Apr 12, 2018
                  Resolved
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                  Resolved

                  Address: 401306
                  Website: Www.flipkart.com

                  Its been more than one month i have returned my shoes still they are not followingup for my refund. Again and again they are giving me dates now i have no option than lodging a complaint about it. Again and again i have to speak with a different person and have to tell my query.
                  The person deepak kumar singh i told him to followup its been a week still he is not bothered. Is flipkart not getting customers thats the reason its happing or any other reason?
                  Requesting you to followup for the same
                  Name-pranav mithbavkar
                  Email-pranav. [protected]@gmail.com
                  Mobile no. -[protected]/[protected]
                  Jun 10, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 12, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  May 05, 2018
                  Flipkart Customer Care's response
                  We have called the customer and informed that the product is picked up and refund is also completed. Closing the complaint from our end.
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                    V
                    Vikas Palkar
                    from Hyderabad, Telangana
                    Apr 12, 2018
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                    Address: Aurangabad, Maharashtra, 431001
                    Website: Resolution plz....

                    Sir.. Sandix ki jagha hp ka mil gaya maine complaint ki magar order automatic order cancel ho raha hai.. Muze iska resolution 1mahina. Ho. Gya abhi tak mila nahi. Tomuze kya karna padega. Maine uske photo add kiye hai. O dekha ke muze mera order ka resolutions de jiya please... Maine call kiya apke customer se kuch nahi milraha
                    Mera mo. No.[protected]
                    Apr 12, 2018
                    Updated by Vikas Palkar
                    Replacement order ka resolution chaiye.autmatic cancel ho raha hai

                    Apr 12, 2018
                    Updated by Vikas Palkar
                    Mile ga ya nhi
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                      G
                      gajendrapathak
                      from Diphu, Assam
                      Apr 12, 2018
                      Resolved
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                      Resolved

                      Website: gg

                      Above mentioned ordered fx jeans co men's solid casual denim blue shirt was returned due to small size and due to non availability of the bigger size, ordered placed for returned the product as per your message dated 11.04.2018 and the carrier person fixed to pick up the product as per schedule but unfortunately a message is received from bz-ekart dt. 11.04.2028 pick up cancellation.in the message, it was written that pick up cancelled as you decided to keep the product. Practically, till 6 pm, non receiving any phone from the currier side, i teliphoned in the number provided in the message to pick up the product by 12th april as i will not be available in the station due to bibu festival. I am frustrated and anguished at the lie of the message and condemned and urged immediate action to collect the product by 12th april/18 and to cause for this type of irregularities may not be occurred in future.
                      May 27, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Apr 12, 2018
                      Updated by gajendrapathak
                      Customer should not be missed guided just giving a false message and immediate action to pick up the product within evening 5 o'clock by 12th .
                      Verified Support
                      Apr 12, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Apr 15, 2018
                      Flipkart Customer Care's response
                      customer has raised the issue with regards to the size fit issue as we have interacted with the customer and
                      escalated this issue to the relevant time and seller has provided the refund and same has been confirmed
                      by the customer hence closing the case from our end.
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                        M
                        minerva1
                        from Mumbai, Maharashtra
                        Apr 11, 2018
                        Resolved
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                        Resolved

                        This incident happened on 11 april 2018. I purchased a cell phone cover online, the delivery which came carried a product (Cell phone cover) which was utterly and devastatingly torn. I called the customer center on the same day for an exchange. The person who was talking to me did not adhere to my request so i told him to give me a refund, he in return told me that there was no such policy as a refund to customers in this company. He was clearly lying as it was clearly stated in the product information that a refund and an exchange of the product was acceptable within ten days of its purchase. Despite arguing with him he did not listen to me. I told him to give me the number of his senior, he told that his senior was talking on his phone. This took place for over an hour. Not the kind of behaviour expected from the customer care of flipkart. Utterly disappointed. One customer lost
                        May 20, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Apr 19, 2018
                        Flipkart Customer Care's response
                        We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                          P
                          Priyam nath India
                          from Jorhat, Assam
                          Apr 11, 2018
                          Resolved
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                          Resolved

                          Address: 781380
                          Website: Flipkart.com

                          Flipkart is doing fraud very bad behavior, poor service, and changing the dates of resolving the issue, i'm tired, i'm frustrated, the team is not giving any response, now they are saying me to wait 24-48 hours everyday i call, and behavior is very bad
                          I ordered a dslr and received stones inside it.
                          Really flipkart is fraud. Don't purchase anything from flipkart.

                          #boycottflipkart

                          Please help

                          In[protected]
                          Jun 5, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          May 05, 2018
                          Flipkart Customer Care's response
                          We have checked with our investigation department. They have stated that the shipment was never delivered to the customer. It has been marked as returned by the courier service provider and also there is no signature of the customer in the courier service provider's receipt. We have also informed the same to the customer and closing the case from our end.
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                            A
                            Aakanksha Dixit
                            from Delhi, Delhi
                            Apr 11, 2018
                            Resolved
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                            Resolved

                            Address: 494334
                            Website: www.flipkart.com

                            I ordered samsung 28l convection microwave oven, against order id od[protected], on dated 26th march 2018. They promised me to delivery expected in 4th april 2018 but still now they didn't ship my product at today on 11th april. When i called customer support they are saying they don't know when product shipped but order show out of delivered. I already paid such amount of my product. My payment mode is through debit card. Flipkart service is very poor. It is my very worst experience.
                            Jun 6, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 12, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            May 05, 2018
                            Flipkart Customer Care's response
                            We tried calling the customer multiple times but he didn't receive the call. Hence, closing the complaint from our end.
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                              B
                              bhushan bute
                              from Baramati, Maharashtra
                              Apr 11, 2018
                              Resolved
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                              Resolved

                              Address: 411013

                              I have booked cycle on 1st april 2018 and expected delivery date was 4th april.
                              But still they are not able to deliver the product.
                              I have called to the flipkart customer care, i am not satisfied with there answers.
                              I did not received any call for this issue.
                              Please provide the quick solution on same.
                              My flipkart registered no is [protected]
                              Product booked - brooks myth 26 t cycle
                              Jun 12, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 13, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Apr 24, 2018
                              Updated by bhushan bute
                              I am waiting for solutions...please resolve it as early as posible
                              Verified Support
                              May 05, 2018
                              Flipkart Customer Care's response
                              We have spoken to the customer and informed that the product is lost in transit and request customer to place a fresh order. Hence, closing the case from our end.
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                                A
                                akhil5386
                                from New Delhi, Delhi
                                Apr 11, 2018
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.flipkart.com

                                My account: [protected]@gmail.com

                                I have so many redmi phone for my colleague and family. And now flipkart blocked my account saying that i am reselling products. Without enquiry, how can they block my account. Please take necessary action on them. I work for ministry of defence. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank you
                                Sep 18, 2019
                                Complaint marked as Resolved 
                                Please unblock my flipkart account. Akhilesh Yadav [email protected] 9015635216
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 12, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Apr 13, 2018
                                Updated by akhil5386
                                If you guys are want to block any user to buy product in bulk quantity then limit maximum order quantity of that order for that user. Please don't block account because so many times user need an invoice and other details. If you want, then follow Amazon policy for this condition they never blocked account they restricted user to buy products beyond allowed limit.
                                Apr 25, 2018
                                Updated by akhil5386
                                Still no update
                                Verified Support
                                May 05, 2018
                                Flipkart Customer Care's response
                                We had escalated the issue to the concerned team and we would like to inform that customer's return request has been cancelled as the systems have observed a trend in your purchase history that suggests that the items the customer has purchased are for reselling and not for personal use. Closing the complaint from our side.
                                May 05, 2018
                                Updated by akhil5386
                                I am not reselling the product. Your observation wrong.
                                May 09, 2018
                                Updated by akhil5386
                                Please allow to login and block buying the product. Or limit every product to maximum quantity for any user like Amazon.
                                Sep 18, 2019
                                Updated by akhil5386
                                Please unblock my account.
                                Verified Support
                                Sep 19, 2019
                                Flipkart Customer Care's response
                                Hi Akhil, We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                                Sep 19, 2019
                                Updated by akhil5386
                                No it's not that I am not reselling. Please unblock my account so that I can able to download invoice for old items.
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                                  D
                                  deepa997
                                  from Ramanathapuram, Tamil Nadu
                                  Apr 11, 2018
                                  Resolved
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                                  Resolved

                                  Flipkart is cheating on redmi note 5 pro mobile sale. Please maintain as other websites. Dont cheat as if you are selling the mobile and became out of stock. You are putting a time for sale and before 2 minutes of that time you are telling it is out of stock. Dont cheat the customer and dont think they cant find it. If you cant sell the mobile maintain decency as other e commerce as amazon.
                                  May 15, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 12, 2018
                                  Flipkart Customer Care's response
                                  Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale.
                                  Apr 12, 2018
                                  Updated by deepa997
                                  The product goes out of stock even before the buy now option is available.How the customer will able to order without a buy now option.I have been checking from 11 am itself for your 12 am sale. But this is happening all the time.The product reaches ut of stock at 11.58 itselft .How it is possible.
                                  I had ordered 1 set of apple wired headset with mic in 31st March, 2018 and i received it today i.E[protected]

                                  seller "INDIABAZAR365"

                                  order id :OD[protected]

                                  pls get this headset replaced as soon as possible and get it replaced at the earliest. very disappointed by this service.
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                                    L
                                    Lamia Khwaja
                                    from Nanpara, Uttar Pradesh
                                    Apr 11, 2018
                                    Resolved
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                                    Address: Kanpur, Uttar Pradesh, 208001

                                    I ordered a plum kohl kajal from flipkart and instead they sent me oriflame kajal with artificial eyelashes and earbuds. Felt really disappointed on seeing such carelessness from flipkart. Your quality of service has really gone down. I have not received the product which ive ordered.. Instead you have provided me with things i dont need. Please see to it and resolve my problems.
                                    Jun 5, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 11, 2018
                                    Updated by Lamia Khwaja
                                    I havent received the plum kohl kajal which ive ordered..instead ive got oriflame kajal with earbuds and lashes.please see to it and resolve my problem.

                                    Verified Support
                                    Apr 12, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    May 05, 2018
                                    Flipkart Customer Care's response
                                    We have spoken to the customer regarding the issue faced. Seller has refunded the amount and customer has also updated us the same regarding this. Hence, closing the case from our end.
                                    I am trying last four days for buying Redmi Note 5 pro.this is very pathetic. I think flipkart believe in dealer business only. Dealer selling in black (extra amount charge). How you can do that..i never expected from flipkart .

                                    Thanks & never ill try to flipkart .
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                                      A
                                      Asjaf
                                      from Noida, Uttar Pradesh
                                      Apr 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110025
                                      Website: Flipkart.com

                                      I have submitted a return request for a laptop and it was accepted. Now i am not able to return the laptop as the serial number on the laptop and the serial number that ekart agents have are not matching. I called the customer service many time and they arranged the return 3 times however everytime i faced the same issue.
                                      I m very frustrated.
                                      Is there a way to get this fixed or should i sue flipkart for that.
                                      May 15, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 12, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        M
                                        manav anand
                                        from Mumbai, Maharashtra
                                        Apr 11, 2018
                                        Resolved
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                                        Website: flipkart.com

                                        Tried my luck to buy xiomi redmi note 5 pro today on flipkart & sale was suppose to start by 12pm but its sold out before time? I didn't even get buy now button n its sold out!! Can you explain me how will a consumer buy when there is no buy now button and it shown product sold out? Its seems to be kind of black scam where people decode and order #flipkartscam
                                        May 15, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 12, 2018
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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