Flipkart Complaints & Reviews

I ordered tv on 23rd march from flipkart app using no cost emi where flipkart gave me discount equal to my interest cost (Rs.1, 063/-) that will be charged by hdfc.

The expected delivery of the product was on 30th march but even after constant follow ups and talking to customer support supervisors all i got was false assurance and empty promises. Finally i received a call on 12th april almost 2 weeks after expected delivery where flipkart representative asked me to cancel my order which will result in me taking the hit of interest charged by hdfc for cancelling order. I told them i won't cancel and i am ready to wait for few days if flipkart delivers my order but i get a message from flipkart next day stating my order has been cancelled by seller.in between me getting charged my first emi and interest.

After talking to multiple customer support representatives and supervisors about the whole situation after cancellation i get directed to '[protected]@flipkart.com'. The call i received from the person from this team was not at all apologetic about the whole instance and more like an investigation where he kept telling me i need to call my bank and tell them i shouldn't be charged since flipkart processed the refund even after telling him that it is almost a month and bank already charged me emi and interest. It felt like i was asking for something that i looted from them leave all the mental trauma i went through for almost a month and wasting my time following up with flipkart and now resolving this issue to get refund of my interest and charge from hdfc.

This was a horrific experience and total waste of time buying something on flipkart for an occasion for someone which will pass soon and i might end up buying new tv from offline market and might pay more (Another loss to me for choosing flipkart). I wish i would have chosen amazon none the less learnt my lesson and will neither use flipkart nor recommend to my enemies ever.

I so want to sue flipkart for all the mess and mental trauma they are causing me from a month, time i wasted, product i didn't get on time which was a gift and money charged by my bank for cancelling emi.

All the details are provided in attachments below.

I am Saurav Thakur, I ordered a phone(XIAOMI RED MI 5A) on 12th april and expected delivery was on 14th april but the phone was deliver to me on 15th april. And when I disclose the box I found that the package contain a diffrent phone named as ivoomi i1
I want to return or exchange this phone with red mi 5a

Dear sir,

I received redmi not 5 mobile on 12/04/2018 and i open the packed at 13/04/2018 and on same i want to use yes bank app but yes bank app give me warning is rooted device detected some of security app not work and some 2 - 3 hour my phone is hanging very,
On the support i comlaint to flipkart and he arrange the tech visit and third class technication come at my office he ask me i submit the report and flipkart will return this mobile but not happing and return request rejected due to techinciation ask to flipkart problem solved by troubleshoot but no any trouble happing by technication,

Please do the needful and help me

I had orderes for silka skin whitening papaya soap from flipkart 2 quantity.. Which was delivered to me on 4th april... I claim that this product is faulty/duplicate/not original product. Sinca i also have original silka soap which is very different from this... Also this is very harsh n smell is also different... I had contacted flipkart but it's of no use...

I am not able to change my password of flipkart account. I am getting a verification code on my phone and after verifying my account the app is not accepting my new password. It is telling "some error occured, try later". Even after trying again and againy problem remains the same. I am a very loyal costumer of your company, please provide me with solution and stop furthur inconvenience.

Sir, i had placed an order of "spectrum a brief history of modern india" book on 18th march but unfortunately i received wrong book i. E previous edition (2016) and what i ordered for 2017 edition on 21st march. I then assured by your executive that i would get right book till 28th march as i requested for replacement of wrong book but i didn't get any book till 28th and i thought i should wait for more days but they cancelled my order on 31st march without informing me or without contact to me. I called to executive and request him to lodged a complaint of no delivery and resolve my issue. He assured me that my issue will go to concerned team and i should wait till 7th april. Concerned team didn't contact me and i got new msg that i should wait till 8th april 5:30 pm. I agin called to executive and he accepted my return request once again and again assured my to get my order till 13th april. Again i called him on same day two times and on 14th he again told me that your issued will escalated to concern team. Today is 15th and i got new mail at 4:19 am that my ordered is cancelled. I called to executive again today and she assured me that my issue escalated to concern team and resolve by 18th april 4:30pm.
Sir what i should do right now. What is going on with me. I am your regular customer with different accounts. I always prefer flipkart. This is my worst order. I m really very disappointed with this. I m preparing for civil services and this book is very important as far as this exam is concerned. 1month hv already wasted my time on this issue. 10-12 executive assured me to solve this issue. Please dont do this with student atleast. I m very upset sir plz solve my issue as soon as possible.

Dear sir/ mam

This is to share my disappointment with the overall buying experience from flipkart. I bought an lg automatic washing machine (Order id - od[protected] last month. Delivery date of the machine was delayed from 17th march to 23rd march.

It's been almost a month that i have still been waiting for the installation. My old machine has been picked and i can't use the new one as installation hasn't been done. This has caused me extreme inconvenience. I have made numerous calls to flipkart and still my issue has not been resolved.

Every time i call on the flipkart customer care, i get a new timeline for the installation from 2nd april to 10th april to 16th april. And now i am told that it will take more time. Even talking to senior customer care managers is futile. I am unable to understand what is taking so long to get a simple installation done. I even asked for the seller's contact details so i can coordinate with the seller directly. This request was also denied stating that flipkart's policy doesn't allow so.

I am extremely sorry to have made a purchase through flipkart.

The way this matter has been handled shows that flipkart doesn't care a bit about its customers. I am tired of making calls and continuous follow ups.

Dolly sharma

I ordered two products (Pampers dipper & lotus cream) on 15/03/2018 but unfortunately, i cancelled the order by 16/03/2018 and its got confirmed from flipkart side and they said i will get my refund back by 19/03/2018 in my bank which i paid through now it’s been almost one month and i didn't get my refund every time i call them they said that we register your compliant and forward to concern department but no solution please help me i already lost money with amazon

I am order redmi 5a in only single qty by using flipkart and your end cancel my product, flipkart not support me,
If you not help
I go another step, i am truth person, and i know some another step to take my product, can i go consumer form.
Order i'd :[protected]
You very bad experience, you fraud me,
Redmi 5a is flash sale product don't be available easily i am try lot of time then order it and you cancelled this i wrong it not ok please give my product back, your policy very bad, you hurt me and my trust, your supporte team please help otherwise i know what step is better for me, flipkart is say my product is cancelled in your end, but why he not say, i know you give only explanation not solution but i want my product back, i am lots of try to take product in open sale i want this product ok,

Maine 1 oct 2017 ko flipkart.com se ek mobile phone order kiya tha jiski order id: od[protected] h. Product name - mi a1 (Black, 64gb). Sir mujhe 3 oct ko mail or mssg se inform kiya gaya aapki product ki shipping ho gyi h. Or sir mujhe 5 oct 2017 ko product delivered kiya gaya. Lekin product milte hi kcg der me apne room pe kch friend ke samne box open kiya to paya box ke under koi mobile phone nhi or mobile phone cover bhi nhi tha...

Actually i am trying to deal with you that previously i am ordered a product. But there was no genuine products what i am ordered. The real item got wrong product. I share this prblm more time, but u people didn't get any response. It already happen approx 7 month but nothing will happened in my favour. Please listen my prblm and take realistic measure in my favour. I am tired of all this happening please take immediate action that i preferred.... I am old customer of flipkart, but this prblm is first time happening with me that's why i am disappointed totally.
Order id:od[protected]
Product name - mi a1 (Black, 64gb), order date - 1 oct2017
Registered mobile number:[protected]

Od[protected] [incident: in[protected]]

Ordered recliner chair from flipkart last month, it's been almost a month now still i haven't received my product yet. No proper response from flipkart support persons as they were not aware of the product whereabouts after it got shipped from seller. Flipkart ignores my case to raise refund and they just dragging days as long as they can.

Never trust flipkart if you are planning to buy any big ticket items. Please take it from me, i have very bitter experience with them. All their support person including bansal are money minded, they never care for customer buying protection.

This incident took place during the month of march 2018. I ordered for two footwear and i was not happy with the product and so i returned the product demanding refund. I was supposed to receive my money by 6th april but it has been 20 days but still i haven't received. I talked with bank with ref number but they wanted me to check with flipkart. And so i talked with them and they asked me to wait for some time as they wanted to check with the seller. I waited and i got a reply from them saying that the seller has completed his refund. Again with the bank i checked but they said they found no signs of the transaction. I have been trying to talk to the flipkart persons but i have not received any response. Help me with this issue.

Respected sir

The product delivered is so dull and started showing scratches in first three months. Even the logo start disappearing in early days as shown in attached pictures. Considering the brand of redchief, these are not good symptoms. Kindly do the needful for refund/replacement/or whatever possible at the earliest.

Order details
Website:- www.flipkart.com
Order id:-od[protected]
Order date:-fri, nov 24th '17 10:35 pm
Total amount:- ₹1, 842 through cash on delivery

Thanks and regards
Amol alkari
+91-[protected]
[protected]@gmail.com

Seller headquarter details:-
Vaishnavi summit, ground floor,
7th main, 80 feet road, 3rd block,
Koramangala industrial layout,
Bangalore 560034, karnataka, india.
Phone number:[protected]

I have received the tv on april 11 and on the same day i have returned with technicians approval.
But still now i haven’t received update on that replacement of tv. They haven’t yet taken my old tv for replacement.
Now i need either new tv by april 15 or please refund my amount. I have ordered this so that i can take this to my native. If i can’t take my tv to native so what should i do with that tv. That was supposed to be gift to parents and now crap has happened.

So please do either tv replace by april 15 or refund my money.

Thanks
Puneet ([protected])

I had a gift voucher of 500 rs and that was supposed to expired on 12th april, when i just login to my account prior to 10 days before the gift card balance was displayed as 0. So, raised this issue multiple times and also dropped a mail with them within the expiry date but they replied back after 2 days of expiry saying now its expired we can't do anything.

I ordered 2 sets of briefs one pack containing 3 items. I paid the amount which was written on the courier for two sets but when i opened the pack later i found that there was only one set, now i'm not being able to get in touch with the flipkart, i tried contacting the courier guy but he asked me to file a complain about it.
What am i suppose to do?

Actually i order sony bravia tv 43 inch. But bluedart was delivered to me sanyo company product tv. I request to flipkart for exchange and give me correct product. They are given promise date 9th april 2018 for pickup. And deliver correct product should be deliver by 21st april. But still now flipkart company is extended date for pickup. I don't know when will they deliver correct product to me.

Didn't received the refund of redmi note 5 64gb mobile
Order is placed by mistake on 30th march 2018 and after 1 minute i cancel my order and ammount 11999 is deducted to my account flipkart says your refund is completed by seller and it will be transfer to your bank by 4th apriil 2018 i wait 4th april but my refund does not transfer to my bank account /- from flipkart on 8th oct. Order id is od[protected]. I immediately called on customer service of flipkart but they are just lodge a complaint and resolve by 10th april 2018 but they says your refund is completed by seller please contact your bank. I go to my bank but may money not in my account again i call coustmor care and again he lodge complaint and again they say refund is completed by seller please contact your bank. Bank says contact your flipkart care their is no refund in your bank. But now it's more than 15 days and i didn't got my refund back. They are not even helping me in this issue. It's 22th november today. The higher management is least bothered. Flipkart sucks totally. Hope to get my refund back.

Refund id[protected]
Order id - od[protected]
Seller - flashstar commerce
Date-30th march 2018

Hi my name is nitin sharma, i am unable to login my flipkart account it says 'login unsuccessful' i also contacted customer support of flipkart but they are just telling that wait for time it automatically resolve, but it is not resolving after 48 hours. I also done try on laptop and other phones and tried forget pasword option but nothing works, i m very frustation about that please help regarding this...
My login email id - nitinpc.[protected]@gmail.com