Flipkart Complaints & Reviews

I have ordered but only 1item got. Order id
0d[protected]. Ph no. [protected]
Alok sinha
455narhi
Lucknow
226001
Pls let me know why my order not delivered & sent back where as i m waiting for my order. There was 7 items in my cart
Out of these only one order delivered. So its requested to you people pls complete my order. Pls send rest items

I purchased and added 1300 gift card balance to flipkart wallet for shopping. But after adding gift cards they blocked mine account saying that i used unfair means. They used unfair means by blocking my account after adding balance. I want mine balance back.they are not helping in any manner and saying continously mine account will remain blocked.I also asked for allow login for some time so I can withdraw mine money.but no reply. Please help me regarding this. Mine blocked account details are:
Id-m. [protected]@gmail.com
And mine no. Is [protected]

I pay amount to phonpe on 21 march 2018 two times . and Phone pe Clerify that
the phone pe say that

Thank you for contacting PhonePe!

We apologize for the inconvenience caused to you.

With regard to your query, Ticket No: {9648872}, we would like to inform you that the payment is the success for the transaction P1803211216239279977488 and P1803211220224481910040. we would like to inform you that you can contact to the merchant with TX[protected] and TX[protected] respectively.

But the flipkart does say that the Dual time deducted.

I have ordered one hitachi 1.5 tin 4 star inverter a. C 2018 model on 8th march 2018. Order id is : od[protected]. One week after, flipkart send installation people and they found it was faulty one. Replacement request made and replacement has been done on 25th match. March 28th is installation date was given. It is not done. I have called them and they said it will be done on or before 3rd april. No responsible person to handle the issue. They say the matter is escalated and it will be done by back-end team. Pathetic service. I want to cancel my order now, but cannot be done, they say. Money is taken but service is not done.

I ordered 2 products (Oppo F3 Plus Black & Oppo F3 Plus White) on[protected] through FLIPKART.COM and i paid Rs.34, 518/-. They offered Rs.11, 760/- for exchange of my old mobiles. So Totally i paid Rs.46278. The white mobile is good and no problem on this. But my black phone has battery and heating issue. So, i requested for return on 26-03-18. They arranged some technician from JEEVES for troubleshoot my mobile. He came and checked my mobile about 15 minutes and said it is in average condition. So flipkart cancelled my return request. Again i requested for return on 26-03-18 evening. Again flipkart arranged some technician on 28-03-18 and he came and checked my mobile for 20 minutes. He said it is high performance display and processor so the battery will drain faster but it is not an issue. So flipkart rejected my return again. I called flipkart call centre for several times they simply telling we can't do anything you have to go for oppo service centre because of 2 times technician visit. Flipkart having 10 days replacement policy but i completed only 8 days. Now they are not giving replacement or refund or response. I disappoint with flipkart.
Order Id - OD[protected]
I have also enclosed order details and screen shots of battery temperature.

On 25th of march'18 i ordered moto g5s plus and wanted to gift it to my friend... Ur site says that it will be delivered to us by 26th march'18, but they couldn't make it possible instead they send me it to 27th of march due to which the person whom i need to give the gift went back to his home town and now just because of your mistake my 15k are wasted... When asked for product return ur men said that it doesn't come under ur policy... Sir if it is so then you should mention these thing in the front page only not in the deep core inside such that people never buy any products from your company... Its quite disappointing... I have never face such kind of problems of delivery and refunds... I have orderd from many online shopping site but they always refund our money back to us and always delivers on that time which they mention only... Please either return my product or else give some compensation to me.
Thank you

Today i booked redmi 5a from flipkart
But this selling company truenet commerce cancelled my order...
Can i know what's my fault or
Do u take bribe for doing such ###?
U are degrading the image of flipkart also ...

Please fix it
Asap
Flipkart take some suitable step
Otherwise u r gonna loose many more customers like me...
Be a trustful website

I ordered my redmi 5a today in flash sale on Flipkart.It showed your order is placed but then after few minutes it was showing order cancelled without any region.This is unexpected from Flipkart.I was waiting for this phone since last week.Flipkart should not do like this to their customers.From now i am never going to buy anything from Flipkart neither gonna refer it to some one.

I placed an order on flipkart on 28th march 2018 and today I got a message from flipkart that my request for cancellation has been approved but I didn't requested any cancellation and thus I want my order on the given time.I had paid the amount for product online. My order was OD[protected].
Please help and take proper and required step against this cheap activity of flipkart.

I am the regular customer of flipkart. But this time i'm really getting disappointed with flipkart service. I am a student and bought a redmi note 4 online flipkart on thu, mar 22nd '18. And after 2 days suddenly redmi note 4 is heating when i plugin for charging then off after immediately i apply for replacing my product and they send the technician for checking the product and he verifies that the product has to replace but still they never take any action on my replacement and also canceled my order.

So, now the point comes if i am buying a new product then i should not be asked for any service, i should receive the product in working condition. This is the thing happened that i have to run the redmi note 4 for 2 days and pay rs.10, 999 this is not a joke i want my replacement

So please replace my phone as soon as possible.

I don't care whether it is hardware or software issue i know the only one thing that my newly purchased redmi note 4 was not working and want the replacement from flipkart.

Order id - od[protected]

Ordered a hpfd750w - 32 gb usb 3.0 utility pendrive, instead got a hpv210w -32 gb usb 2.0 pendrive.
After a few days experienced problems with it. So took it o nearest hp service centre. They told it is a fake product.
Reported the same to flipkart. Flipkart says that the return period is only 10 days. Since it is more than 10 days, now they cannot do anything....

I have booked redmi note 5 on 28/3/2018 and i got the confirmation message and they deduct amount from my credit card and after 5 seconds i got the cancellation message that my order has been cancelled and that is from flipkart side so that is not my concern and they updated me that they will refund that amount in 6 day.. Why should wait for 6 days?. I have to buy mobile now. Who are they whose going keep my 12000 thousand for six days. While deducting money they just did it in seconds and why they are taking so much time to refund it. This is status
₹11999.0 as refund will be transferred to your credit card within 6 business days (Bank holidays not included).

During flash sale today redmi note 5 pro mobile has been added to my cart but immediately before my payment it has shown out of stock.

Is this justified? How can a customer buy the product if he can't get time to make payment?

I am a frequent buyer at flipkart. Previously also i brought mobile on flash sale with easy time bound ckeckout of at least 15 mins.

But now its getting like impossible.

Honestly speaking i want this mobile. Please help me how to get it without wasting my time uselessly.

On 25th march 2018, sunday, i placed an order for i phone 6 on flipkart. Today the package got delivered and instead of receiving the i phone, i got two soaps. The payment was already made with online payment. This was very disgusting and untrustworthy, something i had never expected from flipkart. At 9.30 pm, i called the customer care call but was dissatisfied with the response and reply. Please refund my money as soon as possible and take your package containing the soaps so as to avoid me making worse opinions of flipkart. The order no. Is od[protected].

I ordered a asus laptop from flipkart on 8 March & received the product on 11 March. But when I used the laptop on the first day it got hanged & was hanged until the laptop's battery got completely discharged. I requested replacement of laptop on 12 March & the wish master came with the replacement on 16 March but he refused to pick up the old laptop & provide replacement because when he was matching the serial no. mentioned on the back of product with the serial no.mentioned on the order receipt, both the no.s were not matching(last 3 digits of serial no. were missing on laptop). Hence, I again contacted Flipkart to solve my problem & provide me the replacement. I have mailed & called them many times but every time the gave me a new date to resolve my issue. I am frustrated now and want my money back. Their customer support is ridiculous, the don't try to understand our problem & solve it.They only give false hope that our issue will get resolved. My complaint no.is [Incident: IN[protected]].

Dear Flipkart,

“A month back(16th Feb) I have ordered from our renowned flip kart Oppo f3 plus mobile, or I should say a defect piece of mobile which was having multiple issues like :
a dent on the rare side ; the phone was heating too much while calling and while putting on charge, I Can’t add/merge calls, voice is echoing while call is put on hold, Battery issue. I requested and raised the issue a couple of time expecting promptness and assurance that it will be taken seriously and will get resolved soon, but I have got a cancellation of my request stating “we are unable to reach out to you (for which I have shared my alternative number)”. And every time reaching out to the customer care for the concern they have assured me with a technician visit, which never happened, though I have got few calls from technician in the odd hours and cancelling the request if asked him to come in working hours(its happed 3 time). From last one month I am into raising the request and Flipkart is into cancelling that request with a massage that “we will reach out to you”. And I am still here again with that defected phone and a raised request”

And It surprised me that intimating them that if the problem will not be solved I do have nothing but to go for social media but again the solution I have got is “Please be assured, our team will get in touch with you shortly.”

Genuinely I didn’t have expected this to a brand like Flipkart, Giving a fancy tagline to attract the costumer will not help but the service, which is defiantly lacking.

I expect the concern will be taken into notice seriously, at-least this deserve to be sorted out after this much of follow-up.

Now Flipkart people refusing to refund my amount.

I order redmi note 5 pro from flipkart at wed, mar 28th '18 11:59 am through an debit card payment option and i got email, msg from them the order has been placed and payment is received by them and payment has been deducted but at wed, 28th mar 5:22 pm i got an msg that product is cancel this type is fraud is done by this company. I talk to there senior sushil and he said this is not my responsibility and seller is responsible for this.

Hi, my name is navin govil. I want to raise a complain against flipkart that they already made a ruthless mistake to disguise their customer by showing wrong information over the internet. They show that product' s sale will start at 12 noon but that product has been out of stock at or before 12 noon. I recently checked that sale was about to start at 12 noon but as soon as i tried to buy then one again a message is shown that product is sold out at 11.59 am. Wtf. These things are happening till last week.

Now today once again i tried to buy it and coincidentally i purchased it and i also got a message that i got it by tomorrow as my order has been shipped. After 10 min of getting shipping message, i got an another message i. E "we have accept your cancellation request" even though i did not cancel it.

Why they do that silly things with their customers.

So i want to take a legal action against them. Please help me.

My order number is od[protected]. I ordered a mobile infinix hot s3 (64 gb memory, 4 gb ram) mrp 10999, on 22nd march and product was delivered to me on 23 rd march 2018. I picked the delivery and was very excited about the phone because mobile has 20 mega pxl front camera and 13 mega pxl rear camera. When i clicked the selfie, image quality was poor and its seems not to be captured by a 20 mega pxl camera phone and also the rear camera quality was also poor. On zooming the picture it got blurred and i was very dispointed so i requested for refund. They denied my request saying that we have only 10 days replacement policy and we are sorry we can not refund your money back. I also talked their senior consultant and he also told me that we can not refund your money back. I asked them in which condition they can refund the money, they told me that if the mobile is not in their stock then we will take back mobile otherwise not. Even i asked them to replace it and provide me other mobile phone and i will pay the extra charges, on this point even they denied my request. My money got wasted and i will not be able to buy other phone because i have spent all the money which i have saved for buying the mobile. I was cheated by flipkart.

I have purchased an ac and while installation, the technician found it defective so i have requested for a return and since two weeks have passed my return request have not been accepted and each time flipkart postpone the technician visit by giving any lame excuse. This is happening from last 3-4 times and continuously i am reporting flipkart about it, but instead of providing the permanent solution they just schedule next visit of the technician.