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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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V
from Mumbai, Maharashtra
Apr 10, 2018
Resolved
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Resolved

Address: Chennai, Tamil Nadu, 603202

I have ordered vu 32 led tv from flipkart. Tv installation is done but sound is unable to recognized which produce from tv. It has a defect.
I have created 5 time to fix the issue or refund my amount.

Defect product i cant use in my home.

5 time technician came and visited and he mentioned issue resolved and customer is not happy. But my tv issue is not received, always technician providing wrong information.

Kindly check on the issue.
Jun 9, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 10, 2018
Updated by [email protected]
Any update
Verified Support
Apr 11, 2018
Flipkart Customer Care's response
We will revert on it.
Apr 17, 2018
Updated by [email protected]
It is waste customer care support from Flipkart.
All the employees are not capable to resolve the issue.
Every day I am getting calls from different people and they don't know what is the communication is going and what to respond to customer.
Always promising fake promise stating that we are working on it and we will fix it.
I am wondering what they are working.
I
Verified Support
May 07, 2018
Flipkart Customer Care's response
Customer has raised the complaint stating speaker of the television is not working. We have interacted with the customer and apologized for the trouble. The seller has provided replacement for the product. Customer has reverted that the issue has been resolved. Hence, closing the complaint from our side.
Order ID OD[protected] Invoice no.FAA[protected] Artical Nokia 216 DS Blue, Many coloured vertical and Horizontal lines are apear on screen kindely reftify or change the artical.
A have place a order for 9 no. shoe . the Company have deliver the shoe to me after 15 days after the order . and wrong size . The size of the shoe is 8 . I submit a complaint on toll free number for return my shoe but no response by you. The company have harass to me. So i requested please send your executive for return m, y shoe .
Purchased above product. From you on 09 December 2017, but the mobile has started diving problem. It gets a switched off never when I am talking or important conversation is on its way. It remains like that for many days thereafter, and I am unabble to use the phone. Kindly take note and replace the instrument immediately, without delay.
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    M
    Moonrose
    from Kolkata, West Bengal
    Apr 10, 2018
    Resolved
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    Resolved

    Address: Kolkata, West Bengal, 700075
    Website: Flipkart

    It's sad to say that flipkart service can't be assured anymore... First of all, packaging quality was poor, before it was good now not good.
    Secondly, after giving products and paying cash, they always ask for signature, but this delivery man didn't take my signature and went away, now the message didn't come to me that i have already paid him... Then later on u guys will ask me weird things... This is very bad... They should take signature once piad...
    May 15, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 10, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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      F
      faisalshaikh88
      from Mumbai, Maharashtra
      Apr 10, 2018
      Resolved
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      Resolved

      Address: Bangalore Urban, Karnataka, 400018
      Website: www.flipkart.com

      On[protected] i took part in the online flash sale for mi tv on flipkart. I had successfully added the item to my cart and was on payment page feeding my cart details when the item runs out of stock.

      Are they seriously trying to suggest there are people out there who can feed their payment details in less then 30 seconds. Kudos to them for making a fool of people and making them either use remember their card details on their portal. Or they are trying to say all the units were sold for cash on delivery.

      1 tv costs 39, 999 rs and if they really sold all the units for cash kudos again to flipkart for promoting cashless transactions.

      Anyways my complaint is how can an item go out of stock in less then 15 seconds after being added to the cart. Sorry to say this but i am no superhuman to make payment and checkout in less then 20 seconds.

      So i request consumer complaint forum to look into this matter.

      Attaching the screenshot of the same.
      I hope flipkart doesnt come up with the excuse that the time in screenshot is 12:03 pm. So it prolly got sold up. Note the tabs i have open next to the flipkart page, after the item went out of stock from the cart. I did a search and found out this wasnt the first time. Hence the complaint
      May 12, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 11, 2018
      Flipkart Customer Care's response
      Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale.
      Apr 11, 2018
      Updated by faisalshaikh88
      You guyz seriously don't read???

      Try to read the complaint 10 more times maybe you will understand the complaint.

      The item ran out of stock after being added to the cart while entering card details.

      So the item ran out really fast???

      Hahahaha try again in next sale???

      Hell Nooo. Staying away from Flipkart forever.
      Do u even read????

      How can the item run out of stock if it was already added to the cart???

      Are you seriously that naive???

      The item ran out of stock after it got added to the cart and during entering my payment info.
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        P
        Prashant@1986
        from Bengaluru, Karnataka
        Apr 10, 2018
        Resolved
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        Address: Ahmedabad, Gujarat, 380058

        My order was subject to deliver on 10th april 2018 and time slot they mentioned is 08:00 am to 12:00 pm but my order is delayed.
        I got updates from flipkart that your order is reached at satellite hub and out for delivery at 08:47 am and the distance between satellite hub and my residence is hardly 10 km.
        I am writing this at 12:15 pm.
        How come this much time taken by flipkart.
        Sep 30, 2018
        Complaint marked as Resolved 
        Flipkart reported replacement but they did cancelled by themselves only and in site it is showing that replacement is cancelled by me. So They misguide customers. Be careful from flipkart.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 11, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        May 07, 2018
        Flipkart Customer Care's response
        Customer has raised the complaint regarding the delay in delivery and defective issue with the product. We have interacted with the customer, apologized and arranged for the technician visit. As per the technician visit update, there was no defect in the product. But customer did not agree. Hence, closing the complaint from our side.
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          S
          SantoshDiwakar8888
          from Manuguru, Telangana
          Apr 10, 2018
          Resolved
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          Resolved

          Address: Visakhapatnam, Andhra Pradesh, 531020
          Website: WWW.flipkart.com

          I’ve ordered an item in flipkart. The item has to be delivered at my address on 10 april @2pm but i called the ekart person and asked to deliver my order before 2pm. I even offered him that i will come near him and collect and he replied in a positive way. But when i’m calling him he is not answering my call always and he is cutting my call. I want a solution about this issue asap. I want a call from you asap regarding this issue
          This is not the 1st time many times i’m facing this problem only from flipkart orders. Even amazon or any site is better than flipkart in service towards a regular customer.
          Jun 15, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 11, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          May 07, 2018
          Flipkart Customer Care's response
          Customer has raised the concern regarding the delivery of the product. We have interacted with the customer, customer confirmed that product is delivered but there was slight damage. Offered replacement but customer does not want to return it. Hence, closing the complaint from our side.
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            P
            Prakash Chawda
            Apr 9, 2018
            Resolved
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            Resolved

            In the sale of mi note 5 pro i tried to book it, unfortunately the amounts is debited from. My account but the phone wasn't booked, and when i call the customer care he said that you will get it 3 working days, but now it is 5th day i didn't receive the refund, and now the customer care tell me. That you have to wait some more days,
            I have to book the phone, i need my money, please refund as possible, it's really too much necessary for. Me

            My transaction i'd is p1804041201250694616535
            May 12, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 11, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              S
              Sumit Tripathi 15
              Apr 9, 2018
              Resolved
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              Resolved

              Website: Flipkart is totally fraud

              I am writing this to you regarding sony product i have received. I received a defective product. I purchased a sony tv (Sony 59.9 cm (24 inch) wxga led tv  (Bravia klv-24p413d)) from flipkart on[protected].

              Sellar detail:
              Consulting rooms pvt. Ltd., block no. C2, acorn logistics park, dive anjur village, opposite dive petrol pump, thane nasik highway, mamkoli, bhiwandi. Thane maharastra.

              Product information are below:
              Model name: klv-24p423d
              Product 8d no.: 18742201
              Serial no: 9720266

              I have complained about the issue (Job id: j80858530 | cc id:[protected]. Technician from sony visited and checked the product. He also found the product as defective. He told that there is some motherboard issue.
              May 21, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Apr 09, 2018
              Updated by Sumit Tripathi 15
              Flipkart is totally fraud now. Don't know how they take seller. Flipkart making people fool. After selling they straight away deny to support. If they provide you defective product then they refuse to return. Please close your shop of making fool to peoples.
              Verified Support
              Apr 10, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Apr 11, 2018
              Updated by Sumit Tripathi 15
              If you want to verify the product status you can contact the Technician who has visited. His contact no is [protected]. He told me that we can not replace the product, we can only repair. But I want to replace the product or return the defective product. Please provide me the contact number of the seller. I have tried to search the contact number of seller on flipkart. But no contact of seller is given on Flipkart.
              I don't know, What is your policy on giving seller permission to sell product on Flipkart. At least you should provide contact of the seller. Where we will search your seller? And it's flipkart responsibility to provide full information of the seller to consumer.
              Please take it serious it's not good for your business. There are lot of competition in market. If you behave in this manner you will not survive in market for long period.
              Apr 11, 2018
              Updated by Sumit Tripathi 15
              Flipkart don't have mail id. If I have to mail any thing to flipkart then where we have to mail?

              Why Flipkart did not provide whole information about the seller?


              I don't know why you are not able to provide good service after selling the product?
              Please put some focus on this otherwise Flipkart will be in history only. Worst services are provided by Flipkart. I have faced issues many time.

              Today onward I will not purchase any thing from Flipkart. this was my last purchase.
              Verified Support
              Apr 16, 2018
              Flipkart Customer Care's response
              customer has raised the issue with regards to the defective product as we have interacted with the customer and we have escalated to the relevant team and seller has initiated for the replacement and same has been confirmed by the customer and the installation is also completed hence closing the case from our end
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                K
                Kavin Kp
                Apr 9, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600119
                Website: www.flipkart.com

                I have purchased a google pixel 2 mobile on 4th January 2018 and Order ID is OD[protected],
                I spoke to flipkart customer care and they keep on extending the time period.I am having planning for that cashback, Still I didn't get it.
                I am having personal losses for the cashback on time.
                I am not satisfied with the customer service and they are not giving proper information also.
                Jun 7, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Apr 09, 2018
                Updated by Kavin Kp
                Cashback not received .I am having the personal loss for the cashback not received on time
                Apr 09, 2018
                Updated by Kavin Kp
                still cashback not received
                Verified Support
                Apr 11, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Apr 13, 2018
                Updated by Kavin Kp
                when will i get my cashback, what is the solution for the personal loss
                Verified Support
                May 07, 2018
                Flipkart Customer Care's response
                Customer has raised the complaint stating cashback not received. We have interacted with customer, apologized and informed that cashback is already posted to his card. Requested to get in touch with bank. Hence, closing the complaint form our side.
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                  G
                  Globus Remedies
                  from Agra, Uttar Pradesh
                  Apr 9, 2018
                  Resolved
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                  Resolved

                  Dear team,

                  In reference to the reference number: in[protected] on flipkart raised on 4th of april 2018 there is no appropriate answer and the problem still remains the same. The executives are simply changing on their statements. One of them saying the tat is 24 hours the other saying 48 hours and so on. Kindly look into this matter on priority basis as huge losses are being suffered on our end.

                  Thanks
                  Nishant srivastava
                  [protected]
                  Jun 14, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Apr 05, 2018
                  Srinivas Garapati's response
                  Hi,
                  As informed, power bank is not working/ not able to charge pl respond and replace or refund on urgent basis

                  Thanks,
                  SRINIVAS
                  Verified Support
                  Apr 10, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  May 07, 2018
                  Flipkart Customer Care's response
                  We have interacted with the customer and customer has informed that issue has been resolved. Hence, closing the complaint from our side.
                  Hi,
                  As informed, power bank is not working/ not able to charge pl respond and replace or refund on urgent basis

                  Thanks,
                  SRINIVAS
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                    R
                    R and ghu
                    from Hyderabad, Telangana
                    Apr 9, 2018
                    Resolved
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                    Resolved

                    Address: 506370

                    Sir, i want to return my order due to mismatching of redmi note 4 mobile cover, you send redmi 4a instead of above. I saw that product after delivery boy gone away. I missed the address to return this product. I was deleted my flipcart app after placing order. There fore i am unable to return it. Kindly i am requesting you that please provide link to return this mismatching of redmi note 4 cover
                    Jun 7, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Apr 09, 2018
                    Updated by R and ghu
                    Sir send Redmi note 4 cover for pincode 506370, Mobile no.[protected];surendrapuri colony, Gopalpur, hanamkonda, Warangal, Telangana. Immediate
                    Verified Support
                    Apr 10, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    May 07, 2018
                    Flipkart Customer Care's response
                    Customer has raised the complaint regarding the different product received. We have interacted with the customer and apologized for the issue. The seller has provided refund for the same on 23rd April, 2018. Hence, closing the complaint from our side.
                    Iam order this 2 shirts.doble neck round black shirt.but is cancelled filpkart ...I want product
                    Same problem delivery delay complained 100times but still not solve the problem ordered the product .expected delivery timing was yesterday but still not recieved the product
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                      C
                      coolkumarn01
                      from Kolkata, West Bengal
                      Apr 9, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700002

                      I bought gionee p2m's battery on apr 9, 2018 from your website "flipcart.com". The battery is too big to be fit in my gionee phone. Its order id is od[protected]. Its tracking id is fmpc[protected]. I want this battery to be return just now. The battery is very thin from the original battery of my phone gionee p2m. And i want my money back just now. Do as fast as you can.
                      Jun 13, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 10, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      May 06, 2018
                      Flipkart Customer Care's response
                      Customer has raised the concern that the product has size fit issue. We have interacted with the customer, apologized and educated about the self serve option to raise a return. Customer agreed. Hence, closing the complaint from our side.
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                        M
                        Muni554
                        Apr 9, 2018
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                        Address: Nellore, Andhra Pradesh, 524003
                        Website: www.flipkart.com

                        Very very worst seller without informing to me phone got returned. This is very very worst experience i had with flipkart. There shipping blindly to other cities and cancelling the orders. There not able to ship the goods city like nellore and misrouted to kurnool. There shipping the good with sleeping mode. So please awake and ship propertly next. I don't believe this flipkart going to ship property.
                        Apr 09, 2018
                        Updated by Muni554
                        I don't know why this Complaint is marked as Resolved who resolved this issue
                        Apr 09, 2018
                        Updated by Muni554
                        I tried to reach them in toll free number then there saying that parcel went to misroute that why seller cancelled that Order.How come without intimation there cancelling the order.This is my worst experience with flipkart delivery.
                        Apr 09, 2018
                        Updated by Muni554
                        Kindly change the Complaint status to unresolved.I did 't get any resolution for Cancellation of my Order from Flipkart. I have planned many things based on receiving this order.I never hope on this seller & Flipkart sleeping delivery.
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                          1
                          16VinayKumar
                          Apr 9, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Last 3 day (6 april 2018) i m waiting for my order redmi note 5 pro, everday i ot messge that today (10 apri; 2018) my order will be deliver but still not deliver and in the end of day status of resceduled. Can any one tell me what the hell i going on il. I tried to contct with fipkart but no one is ready to take the responsibility. Flipkart making fun with all o[censored]s and it can not handle the sale of mi.
                          May 15, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 10, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                            G
                            gomathyguna
                            from Chennai, Tamil Nadu
                            Apr 9, 2018
                            Resolved
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                            Resolved

                            I received product on 08.03.2018 (Alcatel tablet) from date till now. I send so mail and calls for return request to flipkart. Flipkart not accepting the any return request from my side. They inform only replacement no return. If replacement product same problem means. What i should do. That tablet is not good performance once i open the package that day itself i send return request to flipkart. Its very slow and poor quality working condition also very worst.
                            If i put charging 30minustes it will be charged just 4% only. Flipkart multiple technicians came to check the device; they are also accepting that its bad quality and poor build. That product very worst is compare to basic 3g mobile is fast than that tablet. Am not satisfied the product.

                            So my request is that please return this item and refund my money also
                            Please solve my issue as soon as possible

                            Order details:-'od[protected]'
                            Date received :-08.03.2018

                            Regards
                            Gomathy
                            Jun 16, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 09, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Apr 09, 2018
                            Updated by gomathyguna
                            Flipkart not give importance to customer satisfaction. Past one month i spend my time request to them for return.flipkart not consider anything.that is huge Amount i spent of rs.9999/- .But they Give importance to there seller return policy . I don't ask money in my account. Alteast they take return and refund money in my flipkart wallet . I buy anything that money. What i do product performance very bad means How i use. They Don't think about customer situation.
                            Verified Support
                            May 06, 2018
                            Flipkart Customer Care's response
                            Customer has raised the complaint regarding the performance issues with the product. We have interacted with the customer, apologized and informed as per our records, the issue was resolved by the technician. Requested to get in touch with the authorized service center for further assistance in this regard. Customer did not agree with the resolution. Closing the complaint from our side.
                            Oct 07, 2018
                            Updated by gomathyguna
                            From date when I purchase i keep on sending mail to flipkart they not take return product. After flipkart not accept my product. they informing to give service center finallyI give authorized service center alactel tablet on JULY 28th 2018 . Now Alcatel tell service center informed IMEI NUMBER is Vary From INVOICE AND ALCATEL TABLET. Now they not do service . Flipkart cheat my money and sell duplicate product.I have proof for this now I attached INVOICE and TABLET BOX MENTIONED IMEI Number Vary. Regarding this i send mail to flipkart on 27th Sep 2018 . They get back this query on 10TH OCT 2018. HOW MANY DAYS I HAVE TO WAIT .Already i wait to more than five months. Am not use the product even single day . Flipkart not get any loss. I only get loss money, time, energy all.I am middle class Family they cheat money and product . Pls return back my money.

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                              M
                              Maheshbabums
                              from Chennai, Tamil Nadu
                              Apr 8, 2018
                              Resolved
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                              Resolved

                              Website: www.flipkart.com/rv/orderDetails?item_id=21187425969848501&link=MyOrders&order_id=OD21187425

                              I ordered lg ac in flipkart.

                              In website it was mentioned as 2018 model year but when they delivered it was 2017 model year.

                              I raised this is a concern to flipkart and they made a technical visit with the help of jeeves consumer service and realised that they have delivered 2017 model and they agreed to replace a new product which will be b which will be 2018 model year.

                              That even the second time they delivered the 2017 model.

                              Why did they provided the wrong information in the flipkart website or why did they deliver the wrong model a product that to continuously second time.

                              Order id: od[protected]
                              May 10, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 09, 2018
                              Flipkart Customer Care's response
                              Duplicate of IN[protected].
                              Apr 09, 2018
                              Updated by Maheshbabums
                              This is not a duplicate incident. Earlier one for the installation issue. This is for delivering the wrong product again and again.

                              Do not close or mention comments without talking to the customer
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                                C
                                chandrakant chitragar
                                from Hiriyur, Karnataka
                                Apr 8, 2018
                                Resolved
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                                Resolved

                                Address: Hassan, Karnataka, 573201
                                Website: flipkart

                                Dear sir,
                                I was purchased above mentioned mobile on 6 april 2018 this mobile not good condition and its display problems i m doubt about about flipkart that they were may sell all defective, old and problems product to people because its happening many time with me last december-2017 i was purchased infinix hot 4 pro mobile this is also having defective mobile after purchasing any problems arise you people arranging service man all replaced and return depending on your assigned service man in that terms you 10days returns or replacement policy may over then what can i do? Now days flipkart fooling all people to with dealing defective or useless or senconds products i am sorry to say that flipkart is cheating people flip kart is big cheater i think in future any purchase better with amazone
                                I don't want to any your service man i need hand to hand replacement otherwise i will go to consumer court because its happening many times with me.
                                Thanking you regards
                                Chandrakant
                                [protected]
                                Jun 7, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Apr 09, 2018
                                Updated by chandrakant chitragar
                                Still not call me and anything changes status still problems pending
                                Verified Support
                                Apr 09, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Apr 10, 2018
                                Updated by chandrakant chitragar
                                Flipkart sending a service man but I am not want to service man because of I m not used any single bit on mobile even though flipkart customers executive convention to me service man only check the mobile and what happen in current problems that only reporting to us anything he will not do service in mobile thats why I m allowing service man to check the mobile and report to flipkart I m not allowing any kind of service in new mobile
                                Apr 12, 2018
                                Updated by chandrakant chitragar
                                Dear Sir/Madam
                                I have requested to replacement for Miezu M5 black mobile still not updated even though service man not visted within you are given data that 11 april 2018 please update what will you take next processor i want replacement that above said mobile as soon as possible.

                                Thanking you
                                regards
                                Chandrakant
                                Apr 12, 2018
                                Updated by chandrakant chitragar
                                Not responding please I can I go to police station and rise to FIR because 10 days return police to be over
                                Verified Support
                                May 06, 2018
                                Flipkart Customer Care's response
                                For order OD[protected], customer raised the concern that the product is having display problem. We have interacted with the customer, apologized and informed customer that technician visit has been arranged. As the issue was not resolved by the technician, seller has approved the replacement. Customer has confirmed that replacement has been delivered.

                                For order OD[protected], customer complained about the display issue. We have interacted with the customer and informed as per the sellers 10 days replacement policy we can not initiate return. Requested to get in touch with the authorized service center/ brand.

                                Hence, closing the complaint from our side.
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                                  N
                                  Naveed Tased
                                  from Bengaluru, Karnataka
                                  Apr 8, 2018
                                  Resolved
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                                  Resolved

                                  Address: Dharwad, Karnataka, 580001

                                  When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                                  Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                                  My login details are as follow:

                                  Name: naveed tased
                                  Phone: [protected]
                                  Email: [protected]@gmail.com
                                  Jun 13, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 09, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  May 06, 2018
                                  Flipkart Customer Care's response
                                  We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an email to your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                                    S
                                    Smitaachary
                                    from Patnagarh, Odisha
                                    Apr 8, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122001
                                    Website: Flipkart.com

                                    Hi,
                                    From flipkart i ordered ivoomi i1 mobile with order id - od[protected] on dated mon, apr 2nd '18 9:37 am. As usual it delivered on delivered on tue, apr 3rd '18. From the very begining the phone started hanging... While charging the phone geberated exccesive heat as a result unable to talk, the volume key was pressed... So that the volume adjustment was interupted. On wed, 4th apr 10:21 pm i decided to give another chance to flipkart by its 10days return and replacement policy. Mean while i talk to the customer care named mr vishal regarding the replacement of the item near about 45 minutes and assured me that as the product was defective (Generate excessive heat, take much time to charge, volume key was defective, unable to talk as all the time it was heated, automatically hanged continuously 4 to 5 times a day) they will replace it by monday i. E 9th apr 18 by hand to hand at cost.. But it is mandatory that the service engineer have to visit from the seller side they can't avoid the same. On 7th the service engineer came to my house... He was so incapable that even he did not check the things well... He just note the imei no and walk away.

                                    When today morning i call the customer care flipkart... They simply told me that they are unable to trace my details due to system issue and instucted me to call after 2 hours.
                                    My registered email id is - [protected]@gmail.com
                                    My registered phone no - [protected]
                                    I received call from flipkart on my phone no -[protected].
                                    Resolution - refund my hard earn money of rs 5999 from flipkart.

                                    I lodge a complait here because from flipkart no one responded with the issue. I feel panelised by purchasing the product ivoomi i1 (Platinum gold, 16 gb) and placing the order with flipkart.

                                    Please help me out.
                                    Jun 15, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 08, 2018
                                    Updated by Smitaachary
                                    The product and services of flipkart both are substandard and rediculous..
                                    A totally wastage of money, from flipkart i ordered ivoomi i1 mobile with order id - od[protected] on dated mon, apr 2nd '18 9:37 am. As usual it delivered on delivered on tue, apr 3rd '18. From the very begining the phone started hanging... While charging the phone geberated exccesive heat as a result unable to talk, the volume key was pressed... So that the volume adjustment was interupted. On wed, 4th apr 10:21 pm i decided to give another chance to flipkart by its 10days return and replacement policy. Mean while i talk to the customer care named mr vishal regarding the replacement of the item.. They told that there service engineer will solve the issue if not they will replace the item surely on 9th monday. As it is mandatory that the service engineer have to visit from the seller side they can't avoid the same but assure that replacement will done with a good product. On 7th the service engineer came to my house... He was so incapable that even he did not check the things well... He just note the imei no and walk away.

                                    At night i got a sms that ur issue has been solved by our service engineer...
                                    And when i saw my order status... The replacement order got cancelled and rejected. Now there is no replcement option are avalable in the website.

                                    It is really irate me a lot... Totally a unfriendly transaction with flipkart.

                                    Unexpected product and service provided by flipkart.

                                    Total wastage of time, money even dissatifactory experience too in the fild of online transactions.

                                    Now i want my money to be refunded.

                                    Regards,
                                    Anuja
                                    Verified Support
                                    Apr 09, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    May 06, 2018
                                    Flipkart Customer Care's response
                                    We would like to inform you that we tried reaching on [protected], [protected] but we were not able to reach you. We have sent an email with details to your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                                      D
                                      Deepak Kullu
                                      from Pune, Maharashtra
                                      Apr 8, 2018
                                      Resolved
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                                      Resolved

                                      Dear sir,

                                      I have order an item from flipkart but soon cancel the item. Flipkart said that they will refund my money within 6working days. But it's been one month, they did not refund my money rs. 999.

                                      I wrote so many times but they ignoring my mail.

                                      Kindly do the needful so that i will have back my refund amount.

                                      Your sincerely
                                      Deepak kullu
                                      Contact - [protected]
                                      Jun 8, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 09, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      May 06, 2018
                                      Flipkart Customer Care's response
                                      Customer has raised the concern that he as not received the refund. We have interacted with customer and informed that the seller has confirmed that the refund is already completed on 13th March, 2018. Requested customer to get in touch with the bank. Closing the complaint from our side.
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                                        R
                                        rs1661997
                                        from Suratgarh, Rajasthan
                                        Apr 8, 2018
                                        Resolved
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                                        Resolved

                                        Sir/mam
                                        This is not complain actually no one was replying on flipkart so i have to come here
                                        Sir my account is blocked with mobile no - ‭+91 [protected]‬ and email - nike. [protected]@gmail.com this is my very most important account
                                        I request you to please kindly unblock my account as i have to do flipkart pay later payment. For any queries please contact me on [protected] pls unblock my account
                                        Jun 12, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 08, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Apr 11, 2018
                                        Updated by rs1661997
                                        Reply sir
                                        waiting for positive reply
                                        Apr 13, 2018
                                        Updated by rs1661997
                                        no reply till now
                                        Verified Support
                                        May 06, 2018
                                        Flipkart Customer Care's response
                                        We are sorry to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Hence, closing the complaint from our side.
                                        May 14, 2018
                                        Updated by rs1661997
                                        Sir
                                        I am constantly getting calls from your side as I am having due amount of Flipkart Pay Later of Rs 1184, Hence I am getting calls from your side with various warnings like "Legal Warning ", and all that .
                                        Sir . I am ready to pay the due amount that is rs 1184, but I am not able to pay the amount as My account is blocked, Sir I request you to please kindly open my account as soon as possible so that I can pay the amount or else stop calling me everyday and please stop these threats
                                        Regards,
                                        Nikhil Anand
                                        [protected]
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