Flipkart Complaints & Reviews

I had ordered a copy of the above from flipkart last sunday (11thmarch) with order id od[protected] and received it on 16 th march (Friday) but the copy i received was fake with all xeroxed pages (With only first three pages seeming to be original but alas it was not) with unreadable prints. I was really moved by seeing it. I have being a customer of flipkart for the last few years so such a thing brought to me a wave of nothing but pure shock and rage. It was not the end but the beginning. On further going through the book i discovered that the "free" booklet containing the answers were also missing. Now what the hell was that. I hate cheaters and now flipkart has become that.. A freaking cheating organisation with lots of fake promises. The book was originally sold by browserbook, (1 c -81 zaidi marg mandawali, mandawali fazalpur, new delhi -110092). One more fact that made my raging anger uncontrollable is that it showed that the original product's price was ₹1280 but in reality it was ₹825. How could they manipulate the price! I hope this complaint will be looked into and will make flipkart realise its mistake so that in nearest future such mistakes will not be remade.

Mar 20, 2018

Complaint marked as Resolved

The money was refunded quite fast.. happy with that and apologies have been asked for over the phone.i have updated my feedback as per their instructions.Overall happy with their resolvement and am looking forward to buy something from Flipkart soon .. hoping that this mistake will not be repeated.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 19, 2018

Flipkart Customer Care's response We have interacted with the customer and informed the seller has refunded the amount. Customer agreed.
Hence closing the case.

Mar 20, 2018

Updated by Kanak Baran Chakrabarty Thanks a lot ..

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.flipkart.com

I am praveen kumar, purchased a washing machine which was delivered on 10.03.2018 with order no. Od[protected]. When immediately i realized, there is some problem in this product at its leg part, then same day with in 15 minutes, i raised upon my request for replacement. Flipkart updated me on 14.03.2018 that engineer would visit & on 15.03.2018 new product would be delivered. But instead of 14th, service engineer visited me on 12th. Even service engineer (Mr. Deepak, [protected]) had confirmed that it was a manufacturing damage, but that crook mind set company had not updated technical advice & on 16th, when i called customer care, same day flipkart had internally closed my request of replacement by saying that there was no issue & again tried some mischief deeds to exhaust my 10 days replacement period. This is really most un-trusted brand. Now, instead of getting a replacement of my said product, i want my money paid for this product to be refunded back.

What all possible ways are left for me, other than consumer court for returning my rightful money?

Praveen kumar
[protected]

+1 photos

Apr 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on (25 Mar 18). Hence, closing the complaint from our end.

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Bad experience i want my money back as i got duplicate of indhulekha hair oil which cost 660. The hair oil which i got is smelling like a crude oil very baby i will never buy anything from this flipkart... Very very bad... I want my money back... An amount of 660 is not less amount for me i want my money or i want original of indhulekha hair oil that too pack of 2 of 100 ml

May 2, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed that refund has been done from seller end. Hence, closing the complaint from our end.

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Address: New Delhi, Delhi, 110025

Website: Flipkart

Sir
My flipkart egv rs 7700 is deactivated without any reason. I reported to flipkart customer care but they are not taking any action.
My email id - [protected]@gmail.com
Please reactivate my egv.
I added flipkart gv on 12th march and after one day egv deactivated without any reason.
Plz refund my money back. Rs 7700
My contact number is [protected]...

+1 photos

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2 Comments

Address: 679303

I am purchased a vivo v 7 mobile o 12-03-18 in flipkart and click return and refund option in the same date 12-03-18, but 16-03-18 the item deliverd to me your courier partner they tell flipkart will collect the returned item. But no return or refund is awailable that product only replacement is available its cheating registerd mo no [protected] please return my item and make refund.

May 1, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to return of his order. We have interacted with the customer and informed that refund has been done from seller end. Hence, closing the complaint from our end.

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Address: New Delhi, Delhi, 110086

Coolpad cool1 dual having problem on display as well as started hanging. Purchased on august 2017 from flipkart.
Gstin: 07aagcc4236p1zb
Invoice no: faap[protected]
Date of purchase:[protected]
On account of anupam tiwari
Address: b-523, inder enclave, phase-ii, near chhath talaab, kirari suleman nagar, delhi. Pine code: 110086
Complained telephonically earlier (Approx. 15 days before) but all in vain.
Kindly do the needful as soon as possible.

Apr 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I received a set of 4 dvds containing watch dogs2 game on 16th march 2018 through courier: e kart logistics, courier awb no: fmpc[protected]. While trying to install it on windows-7, trojan virus is found. I even took risk of installing the game by temporarily disabling anti virus but still no luck. I am quite unhappy with flipcart for delivering virus/malware infected watch dogs2 pc game. Please check the attached snapshot andprovide the quick resolution or else refund my money (Rs. 490/-) along with penalty as it has wasted my several hours since last night.
Sukhdev singh
T2/101, lotus boulevard, sector-100, noida (U. P.) - 201301
Mobile: +91-[protected], [protected]

Apr 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed that replacement has been delivered from seller end same has been confirmed by customer. Feedback noted for mishap. Hence, closing the complaint from our end.

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The worst online shopping store is flipkart, disappointed many customers.
Every time when i add the redmi note 5 pro into the cart and than as soon as possible i go for checkout, but what i see is horrible.
How can any product go out of stock after adding it into cart within the fraction of second.
This same thing happened to me twice in a row.
Why flipkart allow us to add this into the cart, if they want to remove it out from the cart again.

Apr 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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I placed an order of sony headphones worth rupees 6499 through pnb debit card message came that payment is successful and delivery is expected but on the flipkart app it showed that mode of payment is cash on delivery. And the order was still not placed.

Mode of payment debit card
Date of order 16th march 2017
Time of order is 10 pm
Place of delivery shimla

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 17, 2018

Updated by Nitant Sharma The order is shipped but the app still shows cash on delivery but the transaction was successful

Order number OD[protected]

Mar 17, 2018

Updated by Nitant Sharma But it still ask for cash on delivery

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery of product issue. We have interacted with the customer and customer confirmed that order has been delivered to him. Hence, closing the complaint from our end.

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I have placed an order for the redmi note 5 (Gold, 64 gb with order id od[protected] at 12.30pm on 14th march 2018.
At 12.46 pm on the same day i received mail regarding cancellation of the said order.
At 13.28pm on the same day i received another email confirming the order and expected delivery of the item by march 15th 2018.
The item was not delivered even on 16th march.

On being enquired about the subject order with the customer care executive, he was not able to satisfy me.

May i know whether the team "flipkart" is able to clarify the subject mishap.

+3 photos

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to cancellation of order. We tried interacting with the customer but couldn't connect through so information has been sent with registered email ID. Hence, closing the complaint from our end.

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Address: 136135

Website: www.flipkart.com

Hi, i have ordered indus valley bio organic argan oil shampoo - triple pack (300 ml) via order id: 0d[protected] for total price rs.409. Price listed on website is rs 369 and after tax i paid rs 409. I received the order on time and found only 1 pack instead of 3 as per advertisement. Please look into it asap and let me know what next i need to do?

Apr 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product missing unit as found only 1 pack instead of 3 as per advertisement. We have interacted with the customer and informed that refund has been done from seller end. Feedback noted for mishap. Hence, closing the complaint from our end.

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Address: 500081

Date of incident:[protected]: 12.22pm
Client number:[protected]
Description:
I ordered philips in-she1515bk/94 wired headset with mic in flipkart on march 19, 2018 at 12.22pm. It cost 10 rupees and for travelling charges 40. Totally 50 rupees. I payed money through online payment. I am eagerly waiting for my headsets, but after at 4.36pm i got message from flipkart telling that "refund initiated". After that i seen my flipkarts orders then it is showing item cancelled by seller. I don't know why flipkart cancelled my order without my permission.
I got refund through giftcards. I don't want the giftcards. I want only the headsets. Please send me the headsets.

+1 photos

Apr 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 19, 2018

Flipkart Customer Care's response We interacted with the customer and informed that due to price issue the order got cancelled and so we apologized for the inconvenience and provide him E-gift Voucher of Rs. 100 for the inconvenience caused. Hence, feedback taken and closing the complaint from our end.

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I placed my order two weeks back. The order tracking showed that the item has reached the nearest hub which is just 20 minutes from my house but the item was not delivered. When i contacted flipkart, they said it cant be delivered as my pincode and address is mismatch. How is this even possible? If they cannot deliver, the customer should be notified properly. I have not got a proper solution to this. The customer care asked me to place a new order. So again i will give my address and finally they will again tell me there is a mismatch. This is going to be like a never ending loop. Very very bad service.

This is my first and now the last experience with flipkart. The worst experience in online shopping. If there was a possibility of giving a negative start i woukd have definitely chosen that. I hope to find some solutiob to this other than me changing my house to some address in their system and then hopefully there wont be such a mismatch. Even the customer service person was very rude. Never again buy from flipkart. I have been buying from other online shopping sites. But such a experince is for the first time. Hope this can be solved.

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to order has been cancelled. We have interacted with the customer and informed that the address mentioned is not serviceable that's the reason why order has been cancelled, customer told address is correct as getting delivery from other Online shopping. Feedback noted . Hence, closing the complaint from our end.

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Address: Alappuzha, Kerala, 690505

Very bad service. After placing order and order delivery status showing rhe item reached nearest hub, it wasn't delivered. When contacted, they said pin code is wrong and fresh order to be placed. But how can i change my house adress? Very very bad experience. Never order on flipkart. This is the worst excuse. If item cant be delivered then why take the order.

May 1, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to order has been cancelled. We have interacted with the customer and informed that the address mentioned is not serviceable that's the reason why order has been cancelled, customer told address is correct as getting delivery from other Online shopping. Feedback noted . Hence, closing the complaint from our end.

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Address: Jamnagar, Gujarat, 361008

Dear sir,
I purchased double door haier refrigerator form flipkart in exchange offer, the wishman has come with new fridge and some problem of delay due to my family members have sleep at afternoon he angrily with some word exchange after that without he seen my old fridge he reported that fridge is not working while actually my fridge is working presently, i complaint against this but still they not listen my complaint please justice me
From rahul oza
[protected]

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery related. We have interacted with the customer and informed that as due exchange issue its RTO and refund is done customer confirmed about the refund and given Feedback about the FE. And asked informed the customer to place the fresh order once its available in stock so that we can deliver and told all the details he can check once refund has been done from seller end. Hence, closing the complaint from our end.

May 26, 2018

Updated by ozarahul No solution bogus deal only talked no solution yes, third class and misbehaving wishman, can prove more capable than customer, go for Amazon

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O

ozarahul

from Kandla, Gujarat

May 26, 2018

Bogus no solution only talked, third class person wishman, go for Amazon

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The product philips in-she1515bk/94 wired headset with mic, the order has been placed on[protected] on 12.17 pm and it displayed the message will be delivered on[protected]Sunday). Now it is showing that the order has been cancelled by you, an automatic message has come from flip-kart. As indeed i didn't cancel my order. So kindly process my order. Is this the way to place and cancel the order to the customer. Your co operation is highly solicited. Not the right way to treat the customer. I want my product, that is it.

Regards,
Srikrishna sai
[protected].

Apr 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to order cancellation. We have interacted with the customer and apologized for the inconvenience and informed him due to price issue the order was cancelled. Requested him to place a fresh order and we have added 100 rupees as Token Of Apology to his wallet as an Electronic Gift Voucher. Customer asked not to repeat. Feedback taken.Hence, closing the complaint from our end.

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Website: Flipkart

Dear sir/madam,
The product philips in-she1515bk/94 wired headset with mic, the order has been placed on[protected] on 12.19 pm and it displayed the message will be delivered on[protected]Sunday). Now it is showing that the order has been cancelled by you, an automatic message has come from flip-kart. As indeed i didn't cancel my order. So kindly process my order. Is this the way to place and cancel the order to the customer. Your co operation is highly solicited. Not the right way to treat the customer. I want my product, that is it.

Regards,
Hanushanth kumar s
Chennai-600056
[protected]

+2 photos

Apr 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Mar 20, 2018

Updated by Hanushanthkumar Still Now no solution has been found. There is something to reverted. I can accept that you have introduced the wrong price . But the thing i cannot accept that the item has been cancelled by you, a message had been received. I am more depressed by this message. Kindly do the necessary action.

Mar 21, 2018

Updated by Hanushanthkumar Dear Sir/madam,
This is totally irritating done by Flip-kart team. Very Much mentally disturbed and depressed by such action (i.e No action taken). Do revert us with the possible solution.

Mar 21, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
I got a call officially from Flip-kart, saying that we are apologizing for the issue, that has been caused. I cannot digest the issue, what they are saying. If in a situation like me, you are going it to gift anyone, being a quality product, while gifting it anyone who is close to you (the lover of Electronics), you have ordered it, the shipment has been finalized by around 12.15 PM on Friday[protected] and suddenly a message gets delivered that it has been cancelled by Yourself (ie. the Customer (Me)) and again the message gets displayed as it was cancelled due to wrong price mentioned by 4.15 PM .Feel it, how it hurts, get physically and mentally depressed.The flip kart Customer care said that it was a technical issue by the seller. My question is that i ordered the product around 12.15 ~ 12.20 PM, automatically shipment has been done and intimated that you will receive the product on Sunday. I received the message around 4.17 PM on the same day. I questioned the flip-kart customer care why it took 4 hours to cancel the order, he said the seller might be busy, before releasing the offer of the product, wont the seller check it before they launch it and even after releasing they might not check it, whether the product price released is right or wrong, is this the right way to communicate. I got the answer like this. Will it take 4 hours to check the product which is released is right or wrong, not the right way to accept the mistake. i am really disturbed feels very much annoyed, wasted all my time to express via telephonic communication for more than 30 minutes and via this email. I thought flip-kart provides me the right solution for the concern. but i feel i didn't get it. Please Flip-kart provide me the best solution for it and it is not the right way to treat your customers. Provide me the best solution in reconsidering the shipment of the product at the same price, so that the seller will be aware while releasing the product before launching it and he should realize it. Do the needful as early as possible.

Regards,
Hanushanth Kumar S
Chennai-600056
[protected]

Mar 23, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
On continuation to the attached pdf, the issue has not been resolved yet, with no proper explanations, in which i am not satisfied. This is not the right way to close the issue to your customer. I am very much physically and mentally disturbed, wasting all my time, energy in narrating an email to you for the past one week, etc. Sorry to say still i am not at all satisfied with your explanation.Else please escalate the issue to your higher official. Please do the needful.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Mar 27, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
This is very much disgusted about the issue. No proper response and satisfactory answer inorder to resolve the problem. Please provide a better solution in order to resolve it. Wasting all my time, energy leading to such a behaviour is not an encouraging one.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Apr 04, 2018

Updated by Hanushanthkumar Dear Sir/madam,
Still no proper response from the flipkart team. Please take necessary action.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Apr 30, 2018

Updated by Hanushanthkumar Complaint has not been resolved till now

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to pricing error. Hence, closing the complaint from our end.

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The worst experience i have ever came across. I have order redmi 5a, after missing it twice. It got shipped and almost reached, and i got a message that refund will be done soon. When i checked the tracking in flipkart it showed that the product was cancelled by me. Flipkart support said that it was cancelled by seller to satisfy others... What, to satisfy others will they cancel my order?. Bad service by flipkart. And the worst experience with the seller...

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 19, 2018

Flipkart Customer Care's response Consumer's complaint was about his order being cancelled, we interacted with consumer, apologized and informed the reason for cancellation and educated about our policies. Hence, issue resolved by issuing refund and closing complaint from our end.

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Address: Mumbai City, Maharashtra, 400053

I ordered a cell phone which should be delivered to me today as per notificetion msg received from flipkart and as i mentioned work time for delivery it should deliver to me before 5.00pm. I called a courier guy (Refuses to tell me his name) to ask expected delivery time. He argued that he is doing delivery as per his schedule and can not come before 6.00 pm. I asked him then what is use of mentioning work hours in delivery timing. Again he argued on the same saying "aisa hi hota hai" flipkart should take action on such or increase timing of work hour delivery rather than making us fool.

Vikas pachumbre
[protected]

Apr 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery time issue. We have interacted with the customer and customer confirmed that order has been delivered within given time from seller end. Hence, closing the complaint from our end.

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R

rajputhacks2018

from Bithur, Uttar Pradesh

Mar 16, 2018

LOGIN ID - [protected]
when i try to login on flipkart with the above mention id it shows an error
"login unsuccessful"

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Address: 534275

Website: flipkart.com

The worst experience i have ever came across. I have order redmi 5a, after missing it twice. It got shipped and almost reached, and i got a message that refund will be done soon. When i checked the tracking in flipkart it showed that the product was cancelled by me. Flipkart support said that it was cancelled by seller to satisfy others... What, to satisfy others will they cancel my order?. Worst service by flipkart. And the worst experience with the seller.

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A

ajithkumar velusamy

from Chennai, Tamil Nadu

Mar 21, 2018

I ordered today but I cannot get my track order link

cancellation of redmi 5a in flipkart - Comment #3046079 - Image #0

cancellation of redmi 5a in flipkart - Comment #3046079 - Image #1

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M

M.Suhel

from Ahmedabad, Gujarat

May 15, 2018

Seller cancelled my order after payment and not refund yet they show refund completed but payment not recived in my account

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1576

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product indus valley bio organic argan oil shampoo - triple pack (300 ml)

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order cancelled by flipkart without consulting me

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worst online shopping experience

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not delivering even when proper pin code is given, asking to change address

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double door refrigerator

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reg: philips in-she1515bk/94 order getting automatically cancelled without any intimation by flip-kart

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reg: philips in-she1515bk/94 order getting automatically cancelled without any intimation by flipkart

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redmi 5a order cancellation without notifying

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poor courier service - vikasp11989

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cancellation of redmi 5a in flipkart

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