Flipkart Complaints & Reviews

Hi Flipkart,

This is to informed that i have purchased DIVA Aqua VX (IFB) with Order Id OD[protected] on cash on delivery delivered on 30 March 2018.

When unbox it, it is noticed that it is damaged on both the side, on the same day i have created the replace order for the product and asked for the refund of money. The same has been communicated to Flipkart by creating incident. After 6 days no action has been taken. Even flipkart customer care is not responding on phone when tried to called them by register no. So it is my request that please help to reoslve my issue ( Replace the product and get the money immediately). Waiting for reply on this.

Hi,
I requested to replace this product as the size of the product was too small. I placed the request within 10 days and in my mobile app it shows that the product is been returned. I called to check the status, I spoke to Anirudh, he said that the product cannot be replaced because the seller has cancelled the request.

Can you please tell me how can the customer connect to the seller. This is the service you provide.
Very disappointed by Flipkart.

Never expected this from flipkart. I was waiting to buy the redmi note 5 pro bated breath. Mi tv went for flash sale. I was in the flipkart app ever since 11:00 a. M to but tv which was supposed to release at 12 pm. Tv went to sale at around 11:59 a. M. I managed to get a tv into the cart. I was directed to cash on delivery option as it require time to enter card details. Finally, i was asked to enter captcha to verify that i'm a human. I tapped on place order, instead of placing an order, it showed the product became out of stock.
When a item already is in my cart how it can be out of stock. This logic is pretty simple. Even mi site has 24 hours to checkout but in your case even after adding in cart it goes out of stock which is logically incorrect. Please repair your software.
My email - [protected]@gmail.com

Vinod Maurya (my brother) had not done any POS transaction on flipkart by using his bank of india debit card on 23rd & 24th march 2018 but he got message that he had done POS transaction of Rs.10999/-, Rs.13365/- and Rs. 6550/- on flip kart by his rupay card no.6069xxxxxxxx5744 but he had not done any shoping even he is never using his card for any payment. Please make refund as per followings transection details -
[[protected] ₹ 6500/-] bdipg/lb[protected]/flipkart
[[protected] ₹ 10999/-] bdipg/lb[protected]/flipkart
[[protected] ₹ 13375/-] bdipg/lb[protected]/flipkart

Settlement to the vendor and refund the amount and if possible trace the shipping address so that we can find the fraudster.
It is already notified to flipkart but they didn't take any action

Mobile HandsetsFlipkart return request for mobile purchase, problem is overheating, flipkart people are refusing to refund
Flipkart — return request for mobile purchase, problem is overheating, flipkart people are refusing to refund

1 Review
khan MM on Mar 28, 2018 Mark as Resolved

Fyi: return request received: your return request for panason... From your order with order id od[protected] has been received. We will give you an update soon. Check the return status here http://fkrt.it/wPGRtKNNNN

Dear sir/ madam

I request to take back, & refund or exchange with mi 4, .

Because. Handset is with over heating problem,
Now you please tell me if this handset blast at any point of time, by this if any damages happen to life or materials, will you be take responsibility.. & compensation will be provided...

If yes then provide a proper documentation.

Else requesting take back & refund...

Your people are refusing to do so.

M m khan [protected].
Complaint Status
[Mar 28, 2018]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Mar 29, 2018

We will revert on it.
Updated by khan MM, Mar 29, 2018

Time Drags is another way to skip off...
Verified Support
Flipkart Customer Care's response, Apr 05, 2018

We have interacted with the customer. Customer complained about overheating issue of the phone. As per the technician, the issue is resolved. Customer denied the same. Requested customer to visit Authorized service center. Hence closing the case from our end.
Updated by khan MM, Apr 05, 2018

FYI:
1. Technician Came to me checked the Phone,
2. Downloaded one App (CPU-Z) to Checked the Heating Problem,
3. Recorded 48.2 degree, while charging at 40% of Battery.
4. Taken Snap Shots, Report the Same to flipkart Higher Authorities.
5. I recieved the sms saying Service Completed.

Now he Question is How is my Problem Solved ?
Hence How You people Says Issue is Solved...

Condition of the Handset is Very New. 1st app downloaded is (CPU-Z)
What will happen when I Start Using It.

One More thing is I heard there only 10 days Refund Policy...
To go thru with the Procedure 10 days are gone. Now.

What Next...

I have booked one book od no.[protected] for my son for his exam on 9th. I was assured to deliver the book on 5th april. But now i received a message from flipkart the delivery is rescheduled.in that way geting the book on 9th will not serve the purpose. Hence please deliver the book by tomorrow (6.4.2018) otherwise further legal remedies will be taken against you for the lapses on your part.

Subramanian, principal private secretary to hon'ble judge,
Kerala, ernakulam, kerala. My no. Is [protected]

Sir,
1) you have charged me rs 804, = more than
Is mentioned in your invoice. The invoice
Amount was rs: 20999 and at delivery
21803 rs was charged, without any reason.
No receipt - in written form is given. I need this
Money back. I had complaint earlier.

2) invoice no: f11k[protected] date;[protected].
This product stops working. It need to be repaired.
It is not yet one year.

These two items were bought through flipkart.in.

Iam purchase an order of amount 13999 in flipkart but the order not placed but cash is debited in my sbi account. I receive a sms from bank for a successful transaction. I call the flipkart customer care they says that no transaction will be done. I need urgent money please help. No refund messages will received please help.
Flipkart account mobile no is [protected]
Transaction no is flipkart txn# lu[protected]

Wow,
You gave me a damaged product,
I placed for return,
Mob - [protected],
Email - [protected]@gmail.com.
You told me that you will refund it by 2nd april,
Today is 4th april till now you didn't refund it,
Called you (Flipkart) & phonepe so many times i think more than 20 times, one customer service representative is saying you will get your refund within today, other is saying by 12th, message shows by 10th,

But you didn't refund me till now, one is saying this, other is saying that,

One is saying we have refunded, other is asking for time, one is saying contact phonepe,
Phonepe is saying we are having trouble, we will refund you by 12th,
You are only saying we will contact you...
But i didn't get any call...

So this is flipkart's refund policy...
You will take the product + money...

The service is too bad the phone is over heating the technician didn't gave the useful reason.
The major problem is the option of 'quick start apps' from system ui is missing what type of issue is this
And still facing issues and flipkart is always rejecting replacement request.
When i get this product that time it was ok but now that quick start apps option from gesture and motion is missing
I had attached the samples before it was showing but now no option.
Please help me in this.
Thank you!

This is zarifa arzoo
Room number 197, madame curie hostel, pondicherry university, kala pet 605014.
The product (Hard disk) delivered on first april 2018
A round 12:30 pm
That boy how brought my ordered he transferred money from my account twice.
Please send my money back. It is huge amount. For a student 5799 inr is a lot of money that is for month.
Please as soon as possible send my money back today i went bank too.

Your sincerely
Zarifa arzoo

I purchased one phone from flipkart which is honor 9 lite and its just been 1 wks and the phone got spoiled and when i went to the service centre they asked to be pay $10000 and said mother board is gone and denied to give me serivce...
And than flipkart calls and telling me that we are not responsible for all this talk to honor and honor says talk to slipkart they must have send you damaged handset..
Now i m very poor i cant effort to loose that much money thats my 1 month salary..
Serivce centre is huawei shivaji nagar asking for so much and took my money and still didnt repair and now not answering my calls

Hi team,

3 week back i have purchased ifb 7 kg fully automated washing machine in online flipkart web site and at time of delivery it self product has been damaged, from day one i have given the replacement but still no action taken from there end.

And daily basis i am doing follow up but every day they are keep on postponing there is no proper action taken by them.

Damages : top-middle and bottom of product.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly
Registered phn no: [protected]
Email: [protected]@gmail.com

Dear sir iam Diwakar from Chennai. 17days back I bought AC for summer but the product is defective. So I ask replacement. 17 days gone but till I don't get the product. I call many times customers care but no use. Making very much deley. They not seen customers . They support only seller. Iam very much disappointed. I bought for summer. Summer already gone

My charger and earphone is not working properly. So as per ur guidance i visited service center badarpur. So they do nothing and they are saying that warranty is void because seal above battery is little remove not whole. And my accessories is in warranty now. They are saying that someone tamper with it, but anyone do nothing with the phone i. E. I don't tamper with that. They charging 600 rupees. So kindly help me.

During the flash sale of redmi note 5 pro mobile on 04.04.2018 has been added to my cart but immediately before my payment it has shown out of stock.

I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

This is complete cheating of customers.

Please do the needful

During the flash sale of redmi note 5 pro mobile on 04/04/2018, the mobile has been added to my cart but immediately but before my payment it has shown out of stock.

It is a poor service or may be cheating by the flipkart
How can it be a added to someone else cart also, if its already in my cart

This is not expected from good company like flipkart.

Please do the needful
Email : fuzail.[protected]@gmail.com

Sir maine kafi (100) complain dali hai flipkart me me account ki login problem ke bare me. Main mera flipkart account year 2017 ke may month se m use nahi kar paa raha hu. Mujhe koi bhi sahi jankari nahi di jaa rahi hai. Bar bar mails ke jawab me ak hi templates reply bhej rahe hai. Jismekisi unfair use ke bare me btaya ja raha hai. Pichle saal se main regular mails or call se complain dal raha hu. Lekin kuch bhi sahi replu nahi aaya or ye bhi nahi bta rahe h ki kya unfair use kiya hai.

Mere flipkart account me rs/- 2500 ka balance hai jo ki 22/may/2018 expire ho jayega.

Iska mere pass me aaj hi flipkart mail aaya hai. Kripya mere account ko unblock kare or mujhe mere balance ko use karne de.

Sahi galat ka faisla aap kare.
M to pareshan ho chuka hu calls or mails karke.

I was very much disappointed with the seller and flipkart, i ordered 2018 model inverter air conditioner but delivered 2017 model split air conditioner no replacement only refund. I ordered this as my mom's birthday gift i missed that with fake product delivered and moreover no replacement with 2018 model because of out of stock from seller.

1. Flipkart is tracking the product for customer.
2. Flipkart is delivering the product to the customer but
3. Why not flipkart confirm and review the product from the seller before deliver to the customer?

Since, the customer ordering the product on flipkart and not able to be in touch with the seller flipkart should take care of customer.

Yes, i agree flipkart has customer service centeres but no use they (Customer service team) don't have access to the verification team (The team taking actions on sellers) for a wrong product and at least the customer service doesn't have the direct contact to the seller for a wrong product.

In my case, flipkart has blokced all the ways to me no replacment becuase of out of stock from the seller and no benefits for the wrong product delivery. I wasted so much time

* i waited till the product get delivered
* refund takes 6 to some business days
* again i have to find a better deal. And
* then i have to wait till it is get delivered.

Since it was delivered to me i know it is my bad ordering that on flipkart but still i am good with holding that wrong product and requesting for the price that is showing up on th flipkart for 2017 model that is rs.35, 490 rather than rs.37, 490 that i paid for 2018 model flipkart can't accept my request.

At last i am asking for the free installation instead of price reduce for the product that is also not possible from the flipkart

I lost my loyalty with the flipkart i prefer to go with amazon or paytm.

I written such a long email to the flipkart customer support no response from them and i talk to the flipkart customer serivce they can't get me the write solution except the refund. I written a complaint on twitter as well still no response. Wtf flipkart is taking care of customers, [censored] flipkart such a #.