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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1577

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A
Arghya Pratim Roy
from Bhubaneshwar, Odisha
Apr 8, 2018
Resolved
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Address: Kolkata, West Bengal, 700047

Biggest mistake of my life.
I bought 2 acs.. Micromax 1tonne and another 1.5tonne.
The acs were installed by flipkart authorized - friends services, sonarpur, mr. Swapan pradhan [protected] and bapan dandapath [protected] at a service charge of rs 14000.. Both the acs are defective.. Water is continuously dripping from both the acs.. When asked to check they said to return the 1.5tonne ac and eventually in the evening when 1tonne started dripping water, they refused to come and said "do whatever u want"
Moreover, the service bill provided by them has a false address.. We searched the entire area and spoke to everyone.. The address is vague and inconclusive.
I am completely stunned at this sort of attitude.
Will not buy again from flipkart.
May 15, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Apr 12, 2018
Flipkart Customer Care's response
We would like to inform you that we tried reaching on [protected], [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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    P
    Pnkjkakkad
    from Gurgaon, Haryana
    Apr 7, 2018
    Resolved
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    Resolved

    Address: Alwar, Rajasthan, 301001
    Website: www.consumercomplaints.in/new_complaint

    Sir
    I ordered redmi 5a 3 gb 32 gb grey colour product on 5 april,
    Today I was checking status of my order. And I found that my last order was automatically cancle.
    Why this happend?
    Its seems that flipkart is not good as exception.
    I want continue my order.
    Order id OD[protected]
    Account mob no [protected]
    Mail id [protected]@gmail.com
    Jun 14, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 08, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    May 06, 2018
    Flipkart Customer Care's response
    Customer has raised the complaint that the order was cancelled without his consent. We have interacted with the customer, apologized and informed that the order has been cancelled as per the seller's cancellation policy. Customer agreed to place a fresh order. Hence, closing the complaint from our side.
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      A
      Avneet kumar Sharma
      from Delhi, Delhi
      Apr 7, 2018
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: Www.flipcart.com

      Hi
      My order id OD[protected] and i already return this product on 18 march 2018 after that i have receive notification for refund process 29 march 2018 but i have not receive any refund amount.

      On 29 march i have raise another compain and receive notofication for 3rd april 2018 and after 3rd april 2018 i have not receive any refund amount from flipcard so let me know when will you process
      .
      Jun 14, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 08, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      May 06, 2018
      Flipkart Customer Care's response
      Customer has raised the complaint that he has not received the refund. We have interacted with the customer, apologized and informed seller has refunded the amount. Customer confirmed that the amount Rs. 9990 has been credited to his bank account. Hence, closing the complaint from our side.
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        P
        Prateek Murvadya
        from Jaipur, Rajasthan
        Apr 7, 2018
        Resolved
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        Website: www.flipkart.com

        Hello!
        I’ve purchased a Addidas shoe pair from FLIPKART which was delivered on Sunday 15th Jan 2017
        Order ID - OD[protected].
        Price - INR 3498.00
        And Because it’s a shoes it’s hard to understand if it’s original so i used it and later i get to know that this product is completely fake because the sole part is completely torned out. It breaks down in pieces and I could feel the stones and normal pieces under my feets. I’ve used this ADIDAS and other brands as well but never had such problem. Like right now I’ve 3 other shoe pairs from PUMA and NIKE and they were purchased in 2012 and 2014 respectively but they are still in amazing condition. I can send you the pictures of them in case needed. And in this case because I’ve purchased to the third party ‘Flipkart’ they refused to resolve this. Because I believe Addidas is a good brand and I’ve never faced such issues earlier in Addidas products, so FLIPKART is the one who cheated in between coz it was the third party who took DUPLICATE PRODUCTS in lower prices and sell them at the ORIGINAL PRICE SHOES. Coz generally we can get such duplicate products in our local market within INR 500 and FLIPKART take the 500%. I want you to take against action regarding this.
        I tried contacting them but they refused to do so.
        I’ve attached all the necessary details -
        - Shoe Pictures
        - invoice
        Please Kindly take strict action against this.
        Thank you

        Prateek Murvadya
        [protected]
        [protected]@gmail.com
        07 April 2018
        Jun 6, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 08, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        May 06, 2018
        Flipkart Customer Care's response
        Customer has raised the concern that the shoes are duplicate. We have interacted with the customer and educated about the seller's 30 days return policy. Customer did not agree with the resolution. Hence, closing the complaint from our side.
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          K
          karan316
          from Chandigarh, Chandigarh
          Apr 7, 2018
          Resolved
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          Resolved

          I had ordered items through flip kart . they advertised item as 3 in 1 hair trimmer but when i received it, it came as 2 in 1 trimmer as per box as well. even after asking for replacement i continued to get 2 in 1 trimmer only. there was no resolution from company at all. i feel this is cheating. even after contacting company they are willing to give refund but thats not it is about. it is about advertising wrongly and then not accepting it.

          it was hassle to get replacement as well. they gave wrong colour and when i asked for replacement i had to go through multiple hassles.
          May 12, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 08, 2018
          Flipkart Customer Care's response
          Duplicate of IN[protected].
          Apr 12, 2018
          Updated by karan316
          Where’s update ?
          Haven’t got any reply as yet . What is Flipkart doing ? No response
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            A
            abhi0461
            from Jaipur, Rajasthan
            Apr 7, 2018
            Resolved
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            Resolved

            Hello

            I bought a redmi note 4 from flipkart on 17th march 2018 via Invoice no FABBA[protected]. Its been only 20 days since i bought my phone and now it is giving me a lot of troubles. My phone's display is gone all of a sudden. I will going out of india in 4 days, i will be needing my phone there very much and now its display is gone all of a sudden. kindly look into the matter and replace my handset asap.

            With Warm Regards
            Abhishek Gupta
            [protected]
            Jun 14, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 08, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            May 06, 2018
            Flipkart Customer Care's response
            Customer has raised the complaint regarding the display issue. We have interacted with the customer and informed as per the seller's 10 days replacement policy we can not initiate return. Requested to get in touch with the authorized service center/ brand. Hence, closing the complaint from our side.
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              T
              tbmkarthik
              Apr 7, 2018
              Resolved
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              Resolved

              Website: flipkart.com

              The Ekart courier service brought the pack. But did not hand it over to us. As I had doubt on the courier people( they were nervous and blabbering) I wanted to see the product and then pay for it and give the exchange mobile. But those two persons did not accept it. I was ready to open the pack in front of them, but they were very nervous to do that and said company policy will not allow me to open the pack at all..They were urging me to give money and the old mobile soon. I am very very dissatisfied and annoyed to the core because of this idiotic delivery service. I once got a big stone instead of the ordered product. How can I trust you and give money without seeing the product? Should I waste time in asking refund and undergo that process for weeks, after loosing money ? Why flipkart is having such a worst delivery process? I want you people to enquire about this and take necessary action immediately.
              May 15, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 08, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                R
                Ruhi Mengi Wadhwa
                from Noida, Uttar Pradesh
                Apr 7, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110085
                Website: flipkart

                I ordered Redmi 5A in sale on 5th April 201 from Flipkart with Payment option COD and order id OD[protected]. As I checked order status yesterday evening (6th April) it showed that order is approved, packed and taken up by the courier company but yet to ship. But, at same night I received a mail that "You have cancelled your order" whereas I did not cancel any order.

                There is no 24*7 customer care no. available on Flipkart site, tried many but could not connect.
                Again in morning found some numbers and called on one of them, the person said server is not responding and he will give a call to me.

                In the mean time my father received a message (coz his no. was given in receiver's no.) that your order is cancelled due to bulk orders. Supply exhaust is reason.

                I called another customer care no. [protected], the person told me we will deliver the product, you just make the payment. I said yes when I will receive the product I will pay the courier person. He said you might be having some bank ATM card right now just tell me the details I will activate your product delivery. I told him ok I will get the details and call back.

                I was in shock thinking its some Spam no. and called the same no. I called up in morning ([protected]), the person said that he was just about to call me. I told him whats the problem with my order, he said its now been cancelled but can only be shipped on payment. I said can I make payment online he refused and said pls give me your debit card details and I will do it for you. I told him I dont have card, you tell me the way I will do it using net banking . He replied it cannot be done at your end, I can do it if you provide me debit card details. He cut the phone down when I asked him to give authorities e-mail id.

                I was not aware that Flipkart is that much fraud that the person sitting their breaches account info. from innocent customer.
                Jun 12, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 08, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                May 06, 2018
                Flipkart Customer Care's response
                Customer has raised the complaint stating that order was canceled without his consent. We have interacted with the customer, apologized and informed the order was canceled as per seller's policy due to bulk order. Hence, closing the complaint from our side.
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                  A
                  AayushVashistha
                  from Thiruvananthapuram, Kerala
                  Apr 7, 2018
                  Resolved
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                  Resolved

                  Address: Bareilly, Uttar Pradesh, 243001
                  Website: Flipkart.com

                  Order ID: OD[protected]

                  I have booked MI TV 4 from Flipkart during flash sale(one of the biggest scam of Flipkart) on 23rd March which got delivered on 28th March.. But still till today no installation has been completed by Flipkart side while writing this on 7th April even they mentioned the date of installation as 29th March.
                  Whenever you call on customer support they'll say to respond after 48hrs but no one comes back.

                  It's been a long time I am trying calling to them asking for there quick support but it seems they don't care.. They got there money and that's all..

                  Jeeves who are responsible for installing the TV haven't informed me about installation even after giving so much time to them...

                  It seems like I am doing a mental torture to myself by seeking there support..

                  Please ask Flipkart to take responsible step as they show in there advertisements and app/site because I can't see any responsibility from there side..
                  Jun 6, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 08, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  May 06, 2018
                  Flipkart Customer Care's response
                  Customer complained regarding the delay in installation. We have interacted with the customer, apologized and arranged for the installation and demo. Customer confirmed that the product has been installed. Hence, closing the complaint from our side.
                  Yes the jeeves is a cheater seller ...n flipkart is a useless site...
                  Both are cheating the client .

                  Even if the service engineer come for service they did not solve any issue and simply left ..

                  And i ur order it was mentioned that service manager solve the issue ...totally rubbish.
                  So as of 10th April, any update on your TV installation?
                  Aayush Vashistha's reply, Apr 14, 2018
                  9th April
                  9th of April they did installation after raising so many concerns on different places...
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                    V
                    Vikastomar
                    from New Delhi, Delhi
                    Apr 7, 2018
                    Resolved
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                    Resolved

                    Hello,
                    I am not able to login in my flipkart account from 25th march and i need to pay around 2k+ in flipkart pay later but i am not able to login so its impossible to pay, moreover, i am getting mails and messages that i need to pay before 10th april. I called more 5-6 times for this issue but flipkart customer care never gave me response and everytime they said you need to wait 24 hours. I don't know what to do.

                    My email id is "[protected]@gmail.com"

                    1. Customer care gave no response
                    2. They're mailing and texting me for payment.
                    3. I am unable to login so its not possible to pay.
                    May 15, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 08, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Apr 10, 2018
                    Flipkart Customer Care's response
                    Team has contacted customer and Reactivated the account and requested to complete the payment, customer agreed, hence closing the case from our end.
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                      T
                      Tanima Banerjee
                      from Chittaranjan, West Bengal
                      Apr 7, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700117

                      My order id is OD[protected] which has multiple shipment.delivery date of one shipment is today 7th april 2018.but the status is still showing dispatched there is no further update of shipment details.i want to know will i get my order on time or not?please help me by providing the new delivery Date or time as soon as possible.there is no reply of my query as well.
                      Jun 13, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 07, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      May 06, 2018
                      Flipkart Customer Care's response
                      Customer has raised the complaint regarding the delay in delivery. We have interacted with the customer, apologized and arranged for the delivery. Customer confirmed that the order has been delivered. Hence, closing the complaint from our side.
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                        S
                        Sumit Mantri 123
                        from Mumbai, Maharashtra
                        Apr 7, 2018
                        Resolved
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                        Resolved

                        Address: 401101
                        Website: www.flipkart.com

                        I tried to buy MI tv in flash sales for several times like 5-6 times on every Tuesday and Fridays but could not buy it. It goes out of stock within 0.002 seconds. If that is the case then company should not it on sale if they don't have such a small inventory. It wastes our time. I understand if it would have been named as lottery then it's acceptable. If it is marketed at sales then sufficient no. O[censored]nits must be kept for sale. It should not waste time of buyers. I would like to know no. Of clicks u get as buy option and the no o[censored]nits u keep for sale. If it is marketing stunt then I feel its wrong practice of publicity by wasting consumer's time. Same complaint i would like to make against MI company but its not available on list of companies.
                        May 10, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 08, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                          A
                          Aayush Vashistha
                          from Thiruvananthapuram, Kerala
                          Apr 7, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 243001
                          Website: Flipkart.com

                          Order ID: OD[protected]

                          I have booked MI TV 4 from Flipkart during flash sale(one of the biggest scam of Flipkart) on 23rd March which got delivered on 28th March.. But still till today no installation has been completed by Flipkart side while writing this on 7th April even they mentioned the date of installation as 29th March.
                          Whenever you call on customer support they'll say to respond after 48hrs but no one comes back.

                          It's been a long time I am trying calling to them asking for there quick support but it seems they don't care.. They got there money and that's all..

                          Jeeves who are responsible for installing the TV haven't informed me about installation even after giving so much time to them...

                          It seems like I am doing a mental torture to myself by seeking there support..

                          Please ask Flipkart to take responsible step as they show in there advertisements and app/site because I can't see any responsibility from there side..
                          Jun 14, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 08, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          May 06, 2018
                          Flipkart Customer Care's response
                          Customer complained regarding the delay in installation. We have interacted with the customer, apologized and arranged for the installation and demo. Customer confirmed that the product has been installed. Hence, closing the complaint from our side.
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                            M
                            Malay Mukhopadhyay
                            from Kolkata, West Bengal
                            Apr 6, 2018
                            Resolved
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                            Resolved

                            Website: Flipkart online shopping.

                            I had purchased flipkart gift voucher on 01/03/2018 from aviva dollar dream portal amounting to rs.2000/- and out of the amount i had purchased two items on 5th. March 2018 that was delivered to me on 11th march 2018. After that, surprisingly, nothing could be done with the gift voucher as the same has been transferred to a different "wallet" without my consent/knowledge wherein i have nothing to do as whenever i had an effort to place an order and payment thereof online in flipkart site, it is showing as "invalid card" in the respective page although balance amount is there in the voucher. What is the fate of the voucher that belongs to me?
                            May 12, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 07, 2018
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                            Apr 07, 2018
                            Updated by Malay Mukhopadhyay
                            Please note that my name Is Malay Mukhopadhyay and the Voucher No.[protected] by which I ordered two items having Order nos.OD[protected] & OD[protected] that were delivered on[protected]. Followed by that orders, no trace of the Gift Voucher in the Flipkart online site that was opened by my user id. and password. No positive reply received from "Customer Support" mail or contacting over phone as the voice of the Customer executive of Flipkart was not audible and non-distinct. I like to know the status of the Gift Voucher as still today I do not have any whereabout of the same. Request you to solve the matter as quickly as possible. I am in no mood to talk to customer executive or send any mail to customer support.
                            Apr 10, 2018
                            Updated by Malay Mukhopadhyay
                            No reply generated from the Flipkart customer support till today.
                            This is why i avoid using these so called gift cards, because once the money goes in, there's no way to get it out without buying something.
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                              T
                              Tanmaay Kankaria
                              from Bengaluru, Karnataka
                              Apr 6, 2018
                              Resolved
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                              Resolved

                              Respected flipkart,

                              Order no. Od[protected]
                              Incidents no. In[protected], in[protected], in[protected]

                              Why are you guys not replying to my emails?

                              I am highly disappointed. I had recently consulted a friend of mine. He has said that there is no product such as yonex 07 made by yonex. This product is fake. I would like to return my product as it the doesn't match with the picture given by the seller. The yonex sticker inside all the shuttles is missing and also the structure of all the shuttles is different from that given in the picture. It is a fake product that is 5 years old. Also the white cork from the shuttle is coming off with just a tap. It is a defective product. I would like to have a refund to my phonepe account asap.
                              Jun 13, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 07, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              May 06, 2018
                              Flipkart Customer Care's response
                              Customer has raised the complaint that he has received fake product. We have interacted with customer, apologized and informed seller has refunded the amount Rs. 567 to the bank account. Customer has confirmed that the amount has been credited in the bank account. Hence, closing the complaint from our side.
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                                R
                                raj1106
                                from Mumbai, Maharashtra
                                Apr 6, 2018
                                Resolved
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                                Resolved

                                Address: 483880

                                I bought a water purifier pure it from flipkart but no one come for service yet.

                                I have complained several time in customer care but every time a new date is given...now I m fed up from the customer care of flipkart and flipkart

                                I ask them question or complaint they cut my phone

                                Worst very worst service provider. Please help me and my date of return is also expired
                                Jun 14, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 08, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                May 06, 2018
                                Flipkart Customer Care's response
                                Customer has raised the complaint for the delay in installation. We have interacted with the customer, apologized and arranged for the installation and demo. Customer has confirmed that the product has been installed. Hence, closing the complaint from our side.
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                                  R
                                  Raju Patole
                                  from Nashik, Maharashtra
                                  Apr 6, 2018
                                  Resolved
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                                  Resolved

                                  Purchase mobile moto e4 plus on dated 22.03.2018
                                  Order id od[protected]
                                  Tax invoice no. Faba0v[protected] dt. 21.03.2018
                                  Handsets/wk70271/motorola
                                  Hsn:85171290
                                  Price rs. 9999/-
                                  Mobile is automatically switch off on per day two times daily from 01.04.2018
                                  It is bad praformance.
                                  Please change the this mobile.
                                  New handset give to me as early as possible.
                                  Jun 10, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Apr 06, 2018
                                  Updated by Raju Patole
                                  My mobile Moto e4 plus is switch off daily twice from 1.4.18 Please change this handset.
                                  Apr 06, 2018
                                  Updated by Raju Patole
                                  my mobile no. [protected]
                                  Verified Support
                                  Apr 07, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  May 06, 2018
                                  Flipkart Customer Care's response
                                  Customer has raised the complaint that the mobile automatically restarts. We have interacted with the customer and informed as per the seller's 10 days replacement policy we can not initiate return. Requested customer to get in touch with the authorized service center/ brand. Hence, closing the complaint from our side.
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                                    R
                                    Rajendra Tukaram BHADRE
                                    from Mumbai, Maharashtra
                                    Apr 6, 2018
                                    Resolved
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                                    Resolved

                                    Address: 411001

                                    My order id no =OD[protected] order date =[protected]:08pm
                                    order receive date -6/4/2018
                                    Order= 3 Indulekha hair oil bottle
                                    recive =2 bottle .
                                    Need 1 more bottle

                                    Courier name =E-Kart logistics
                                    Courier AWB NO: FMPC[protected]

                                    SOLD BY = Dabur new U- india, 13, first floor akshar dham society nr patel, samaj bhavan punha lake surat, SURAT-395010
                                    May 12, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 06, 2018
                                    Updated by Rajendra Tukaram BHADRE
                                    I have order 3 indulekha bottle but received only2 bottle. Please send me 1 another bottle.
                                    Verified Support
                                    Apr 08, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Apr 11, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint that the one quantity product was missing from the box, so we interacted with the customer and provided the replacement of the missing product. Confirmed with customer that he have received the replacement product. So closing the complaint from our side as issue resolved.
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                                      R
                                      Rajpatel743
                                      from Bengaluru, Karnataka
                                      Apr 6, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560085
                                      Website: Www.flipkart.com

                                      As i have ordered my note 5 on 23rd march 2018, i paid through my net banking and cancelled the order on the same date, it should have been refunded to me by 2/4/18, but it didn't and flipkart customer care 's poor service is telling me to check to bank dn bank said we don't stop anyone s transactions and even the given number of transactions id doesn't match with the appropriate serial number of bank, i asked them to produce a chaque on my name and send me, they said its not possible and 24 hrs 24 hrs waiting i have to do and no point. Beware of flipkart and don't payment until you get the product.
                                      Jun 9, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Apr 06, 2018
                                      Updated by Rajpatel743
                                      I have ordered a note 5 and paid through my atm at COD, but when I swiped, money has been deducted from my account Nd I got a msg as well as you can see that in my screenshot of pass book. Now Flipkart is not helping with anything rather than they said that on the 31st it ll get refund to me by 2/4/2018. And still It didn't. And very hectic reply from Flipkart.
                                      Verified Support
                                      Apr 07, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      May 06, 2018
                                      Flipkart Customer Care's response
                                      Customer has raised the complaint that he did not received the refund. We have interacted with the customer, apologized and informed that the seller has confirmed that the refund is already completed on 23rd March, 2018. Requested customer to get in touch with the bank. Closing the complaint from our side.
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                                        preetdecent
                                        from Noida, Uttar Pradesh
                                        Apr 6, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka
                                        Website: www.flipkart.com

                                        I have received a call from soical media specialist mr. Rajan kumar. He told me that flipkart not provide any resolution to me. He denied for help me.
                                        Mr. Sachin bansal and mr. Binny bansal. Both are not take any action against this fraud. Mr. Ranjan said to me that flipkart done the verification and found that the product has been delivered to me.
                                        But the actuality is, my i have received only empty box. My product (Jbl flip) not available into the box.
                                        And also i shared all document (Address proof, reachable contact number) for the verification. Almost 15 days passed but no one come for the verification.
                                        Flipkart doing fraud with me..

                                        Mr. Ranjan said to me that""do whatever you want to do, but flipkart not able to help me""..

                                        This is not acceptable statement from any customer side.

                                        Please help me.

                                        Thanks and regards,
                                        Vivek bhardwaj
                                        Order id: od[protected]
                                        May 15, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Apr 06, 2018
                                        Updated by preetdecent
                                        Seller telling a lie.
                                        Because, I have not received JBL in the box.

                                        Also verification not done after shared the document.
                                        Verified Support
                                        Apr 07, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Apr 14, 2018
                                        Flipkart Customer Care's response
                                        Customer raised a complaint that the product was missing from the package.

                                        As per the confirmation from the concerned teams, informed the customer that the product was intact during the delivery. Information provided . Hence, closing the case.
                                        Very bad security of Flipkart site;(www.flipkart.com/rv/orderDetails?item_id=[protected]&link=MyOrders&order_i... {item (Redmi Note 5 Pro (Blac...) order
                                        id OD[protected]}
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