Flipkart Complaints & Reviews

Order id : od[protected]

I have purchased a philips sound bar on 26th feb 2018 in flipkart,

Product got delivered on 2nd march 2018,

When i opened the package there was just old dvd player instead of speakers without any brand box,

I requested for return on 2nd march 2018 evening,

Return pick up was successfully done on 3rd march 2018 morning at 10 am,

To my surprise on 3rd march at around 9 pm i got a text message, your return pick up was rejected due to missing items,

On 4th march i called customer care on toll free no and explained everything to them as pick up was done yesterday,

Sent many emails and called many times to them till date but my issue has not solved nor i got my refund,

I look forward your support into this.

Hi,

I seriously have no idea regarding the chargeable amount of 2, 752.11 rs. I am very confident that i have not used my credit card at all. The reason is i am not even in india from last january 2018. And suddenly what the heck i see that i am being charged of this amount in the last month which i don't even know, fortunately i checked my statement and then saw i did not order anything, the fact is why would i use if i am not in india.

I have all the valid proof to show that i have no used this. It can be a big issue, therefore would request you to revert the charges back along with extra charges which was applied.

I had booked acer predator helios 300, on 13- march, it was on sale for 95k. It was supposed to be delivered on 15th march, but it didn't. Then they called and asked to cancel and reorder just now, after the sale ended, now it's priced at 1, 05, 000 which is 15k higher. What will happen next, i am not ready to cancel my order, let the seller send a new piece. I have seen the same problem with another guy, so is this a scam by flipkart??

Ps: the order was placed from account: [protected]@gmail.com, i paid 50% through gift card, and the remaining through emi. Contact [protected] / [protected]

I have ordered redmi 4 but order taken as redmi note 4. I wanted it to be replaced with a different mobile (Honor 7x blue color 4gb ram and storage 64gb). Firstly replacement policy is not clear, flipkart says device will be replaced which is not clear on either same model or different make and model as well. When i talk to their representatives, then i realize it's only with the same model which is not right. I want to replace it with a different brand one honor 7x.

I ordered acer i3 7130u laptop which is selling at a discounted price during sale and placed order from the seller retailnet and flip-kart assured me of two day delivery and shown that they shipped the product through e kart logistics on 15th march 2:33 am and on 16th of march 2018 i checked tracking details and it showed that the shipment has reached a hub near to me but couldn't delivered due to damage, "note this" i came to know this myself...

I have a purchased 3+1+1 soft set from flipkart in january month 2018. I received one damage sofa. I have informed to customer care people and they told they will arrange a tech visit. But it was not happend on time. After few follow ups, seller contacted me and asked to send the pics of damaged item. After sending the pics, he agreed to replace a new peice. And he forced me to modify the rating in flipkart site from 1 to 3. I done it. But he didnot replace the item till today (March 16th). When ever i called custome care, they are taking a complaint and giving one week time. Its almost near to 2 months.

Sir,
Mene flip-kart se sony 1tb hard disk[protected] ko order ki jis ki order id: od[protected] h.
Mene ye order in k office jhunjhunu me mandwa-mod se liya tha or vhi pr is ka payment kiya. Jb mene ye product roompr aakr open kiya to is me kuch nhi tha ye empty tha. Or mene fir flip-kart company se bat ki to vo mere pese vaps karne ko kha lekin pichhle one moth se vo only mere ko pagl bana rhe h kbi 7day ka name lete h to kabhi 72 hours ka. Lekin abhi tk mere ko mere pese nhi kiya h or jb bi bat karta hu to mere ko khte h ki aap aap k pass company ak mail kregi aap us pr apni complaint kr dena jo ki m 4 time kr chuka hu lekin abhi tk mere ko koi solution mhi mila h.
So aap mere ko mere is company se pese refund kra dijiye.
Mere contact number[protected]
E-mail [protected]@gmail.com

Very disappointing experience. I ordered bajaj tc 2007 tower air cooler from flipkart. But unfortunately the product delivered to me was damaged. So i requested replacement for the same. Unfortunately product sent by the omni tech seller was a totally different product. Therefore i rejected the product and did not accept the delivery.

Further i contacted the flipkart and explain the issue but they replied that seller is unable to fulfill the replacement request because they do not have the bajaj
Cooler in stock.

How can i accept the completely different product??? Therefore i requested the refund but still i'm not getting any fair response from flipkart and the damaged product is laying as it is with me.

So i want flipkart should arrange pick up of damaged product and refund my amount as early as possible.

My complaint is that recently i have bought amway nutrilite daily of rs.1485/_ on discount price. While consuming the product i feel quite different and have some problems then i earlier take. As such i think it is duplicate and its cover also seems duplicate. Its a health related products if i get negative results who will be responsible. Rs 1485/_ is not a small amount me. I think flipkart is a guinine firm i have shopped so many things from flipkart, i do not disappointed before but this time i feel its fake to buy amway product from flipkart.

My card got debited twice by rs 6999/- on 9th mar, 2018 while purchasing moto c but order failed. Contacted more than 3-4 times but refund not initiated till date. It appears my mobile no has also been blocked by flipkart to escape from complaint. Also, sent my card statement today but no response from flipkart. Worst service. Amazon is better than flipkart. Flipkart misappropriates other's money. Their customer support worst.

I was most awaited for the redmi note 5 pro sale.. I added 2 times in cart but every time after adding cart its goes to out of stock in 3-4 seconds.. I don't don't know how any body can make payment in 3-4 seconds... I already not trusted on flip kart but now its proved i am right.. Amazon is lakhs times better service than you. I will never buy from flipkart.. This phone will buy from mi store or site now but not from flipkart...

Hi sir my name is shukar ram
My email id : [protected]

And my problem is i am unable to update my password.
Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry".
That is the problem i am facing so please solve my problem as soon as possible.
I already attached the screenshot also what i am facing.

Unable update my password

Team
On feb 26, 2018 i received a text that showing the deduction of amount (Rs 10, 999) in flipkart withdrawal my amount through hdfc bank mctf transaction i did not done any transaction on my hdfc debit card (Protected) through flipkart... But i done transaction on december month 2017in big billion days... So refund my money. Debit card no ([protected])

My order is od[protected]. I am unable to login and i have purchase a redmi note 5 on 7 march. Order successfully delivered on 9 march. When open the box i am not found ultra thin case. I called two to three time customer care they said me we have escalated your issue to the concerned team but i am not receive any call from flipkart side but i have revive only mail and mention is you will no longer be able to login to your flipkart account.

Mail id :[protected]@gmail.com
Deepa
[protected]

I had added redmi note note 5 pro black to my cart. But when i went to the page to make the payment, it showed 'out of stock'. Am very diasppointed. Once an item has been added to the cart, i should be able to buy it. Else the option should not be there. This is particularly in the case of flash sales. You should have only given the buy now button. It is not fair at all. I book this phone on 4 time but nothing in my cart what can i do this time

Request if corrective action can be taken and my order materialised as soon as possible.

Hi

I have purchased in flipkart the below product on march 8th and excepted to delivery on 11 march. I saw status on 10th march that product has been shipment damaged and they mentioned stauts we can delivery the product and asap. Today without my confirmation they cancel the order and they informed me to make new fresh order. Now the same product different price.

If the product has damaged then they need to send another product to the customer right. If product not available particular time i can accept this but same product able in flipkart

Lenovo ideapad core i5 7th gen - (8 gb/1 tb hdd/windows 10 home/2 gb graphics) ip 320 laptop
Color: black

Thanks
Senthil murugan
[protected]

During flash sale of redmi note 5 pro today, i added the item in my cart, but while making the payment it got failed and item went out of order. However flipkart says once the item added to customers cart, the customer have 8 mins to go for payment, but this seems not true. This is cheating to customer, and annoying even.

You can verify my account the item is still in my cart and having status out of order

Sir
I. M. V gopalaswamy oredred computer adjusable table bearing order id no id od[protected]amounting amountingrrs 719. Expected to receive yesterday (I. E) tuesday 13th march. Please look into the matter and see the consign ment is deliver at an early date. (Frazzer blue adjustableorder id od[protected]. Not receive till now the cmputer table. So pleae make necessary arrangements and oblige.

My name is dinesh pavse and my complain is regarding ac installation done jeeves through flipkart. It wasn't installed properly as there was a gas leak. Came to know about this through carrier technicians as they told me that the nut wasn't right or so there was a gas leak and that's y no cooling was there. And if carrier had to repair it i would get charged. I paid flipkart for installation so iam facing this issue and it isn't resolved yet. I spoke to a customer advisor and she put me on hold for more than 15 mins and never came back so i disconnected and request ed a call back. Another advisor called me n i told the issue all over again but she started asking same stupid questions again so i got pissed and screamed at her but i didn't use any profanity.. As i was pissed i disconnected. Now i want to know if my issue will b resolved or not.. I have paid upfront for installation and iam unhappy the way iam treated. I need this issue sorted as soon as possible.

हमारी आपकी कंपनी से विनम्र भाव से निवेदन है कि
मेरे भैया सरयू प्रसाद खूंटे ने बड़ी उम्मीद और भरोसा जताते कॉम्पनी फ्लिपकार्ट से honor 9 lite
27 2 2018 मोबाइल बुक किया था परंतु उन्हें जब समान प्राप्त हुआ तो, मोबाइल के स्थान पर साबुन प्राप्त हुआ ।
जिसकी कई बार उनके तरफ से शिकायत भी दर्ज की जा जुकी है
उक्त घटना की वीडियो भी ईश मेल के साथ भेजी जा रही है तथा और भी जानकारी ईश मेल के साथ aaatech कर रहा हु। उममिद करता हु की मेरी ईश प्राथना पर गौर करेंगे। अपने ग्राहक को न्याय जरूर देंगे।धन्यवाद