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Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1580

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S
sandeep142
from Savantvadi, Maharashtra
Mar 30, 2018
Resolved
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Address: Bangalore, Karnataka, 431001

Flipkart arrange these flash sale for mobile phones but within 10 seconds product goes out of stock.. As a human being how can i book a mobile in 10 seconds??
And at some shop these shopkeepers are selling those mobile phones at extra cost.
I visited one mobile shop today, in that mobile shop i saw 10 pieces of redmi note 5 pro and his selling that mobile 3000
Rs extra than original price.. I told him i am ready to purchase but he
Said that bill will come on his name.. I said why,, then he replied because
I purchased from my flipkart account, so bill will get with my name only.
So what do you want to reply on this, because he buy 10 pieces & we are not
Getting a single piece from 1st sale.
May 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Flipkart Customer Care's response
Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale on 4th April at 12 noon.
Apr 02, 2018
Updated by sandeep142
That's not because of overhelming response, , that's because of black market of your product..And Flipkart don't disclose how many pieces they sell..
My simple question for you which I have asked so many times to Flipkart customer support but they don't have answer..
The question is, to book a mobile or product in flash sale how much time required??
According to me at least 30 seconds are required.
But your product in 10 seconds goes out of stock.
So how you can say, due to overhelming response product goes out of stock???
In 10 seconds goes out of stock means there is definitely a black market.
As you say Flipkart is India's No 1 shopping app then why we normal people can't buy these product?? And some mobile shopkeepers are selling your product 3000 Rs extra than original price, and those shopkeepers easily buy a product from Flipkart.
How they buy easily??
Does Flipkart have proper answer on this??
Apr 05, 2018
Updated by sandeep142
Dear consumer forum when my issue will be solved??
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    H
    Hanuman TV
    from Delhi, Delhi
    Mar 30, 2018
    Resolved
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    Resolved

    Hello sir i am unable to login in my flipkart account sir i have received a mail that i i am using flipkart apology program in a wrong way so my account has been freezed but sir i didn't do like this sir i have around 2500 rupees in my flipkart account as a gift cards sir please give me my gift card amount please help. Please help me please please please please i have more than 2500 in my flipkart wallet if you want to block my account and switch my account you can do it but please please please return me my all gift card balance i have need please. [protected]@gmail.com
    May 4, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 30, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Redmi note 5 pro sales started at 12:00 noon but every time at 11:59 AM it's display coming soon and at 12:00 noon it's display out of stock. How it is possible! Is there any connection with merchant or shopkeeper, ? axcept that this type of situation is not possible to rise. Please clarify about this.
    With best hope.
    Have terrible experience with this phone since I bought it 3 months back. There are plenty of problems. One of them is latency issue when you try to retrieve a no from phone book
    Last two days, phone rings but I am unable to revieve the call
    Phone is very bulky. Over all, this doesn't even deserve rating of 1
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      H
      Harri Prasath
      from Kizhake Chalakudi, Kerala
      Mar 30, 2018
      Resolved
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      Address: 600053

      Flipkart is always testing it's loyalty by delivering fake products all the times.

      This is the third time i'm experiencing this with flipkart.

      I have placed an order of worth 1949 which is a new balance tc-550 english willow cricket bat, but i just received a popular willow bat worth 500 rupees.

      Which is completely a fake product, last time also i have experienced the same.

      Please take actions against these fake online sellers.
      May 5, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 30, 2018
      Flipkart Customer Care's response
      We will revert on it.
      This is to informed you that I have not net received the refunded money on the cancelled product which I have paid through debit card payment within your given time period. The order ID no is OD[protected] and the return ID no is[protected].
      Sir indax washing machine. 24/3/18 dalivary complind For the product. Water Leakage order id[protected]
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        K
        Kanikasingh.sin
        Mar 29, 2018
        Resolved
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        Resolved

        Address: 248007
        Website: Flipkart.com

        I bought a moto m on 1st march however it keeps going on silent. Initially when i missed some called i thought i just didnt hear it but after a while a realised its a faulty device. I am in conversation with motorola for a week and all what they have done is, reset factry seeting. It is still not working. Clearly its leas than a month and the device came broken. Now i am looking for a replacement device but no one is helping me. They want me to go to the service center. It is 15 kms from my house. 2 trips wastes 2 days of mine. Also i do not have a phone to use. I think i deserve a replacement phone. I am not even looking for a return or refund. But no help from any one.
        Apr 30, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 30, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
        The wrost wrost wrost wrost sale ever
        this is the third time
        I don't even get a chance to click on to the buy now
        and you guys show the product is out of stock
        this time the product was added to my cart before placing the order it show me out of stock
        if you guy don't have the stock then don't make sale also
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          M
          mayanksoinha
          from Lucknow, Uttar Pradesh
          Mar 29, 2018
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226001

          I have ordered but only 1item got. Order id
          0d[protected]. Ph no. [protected]
          Alok sinha
          455narhi
          Lucknow
          226001
          Pls let me know why my order not delivered & sent back where as i m waiting for my order. There was 7 items in my cart
          Out of these only one order delivered. So its requested to you people pls complete my order. Pls send rest items
          May 7, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 30, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            M
            m.singla1412
            from Hoshiarpur, Punjab
            Mar 29, 2018
            Resolved
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            Resolved

            Address: 148033
            Website: www.flipkart.com

            I purchased and added 1300 gift card balance to flipkart wallet for shopping. But after adding gift cards they blocked mine account saying that i used unfair means. They used unfair means by blocking my account after adding balance. I want mine balance back.they are not helping in any manner and saying continously mine account will remain blocked.I also asked for allow login for some time so I can withdraw mine money.but no reply. Please help me regarding this. Mine blocked account details are:
            Id-m. [protected]@gmail.com
            And mine no. Is [protected]
            May 3, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 31, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Mar 31, 2018
            Flipkart Customer Care's response
            As per technician report issue is resolved, customer came back again after tech visit post 10 days, informed to visit authorized service center that the product is out of replacement policy now. case closed.
            Apr 01, 2018
            Updated by m.singla1412
            Issue is not resolved.mine issue is regarding account login and money stuck in account, not for any product.flipkart is making false statement here
            Apr 06, 2018
            Updated by m.singla1412
            I asked them nearly 20 times and also mailed them regarding issue, but they are not listening and talking rudely.I am facing problem from last 15days. I want mine balance back. Please help me regarding this. Mine blocked account details are:
            Id-m.[protected]@gmail.com
            And mine no. Is [protected]

            Jun 15, 2018
            Updated by m.singla1412
            flipkart is fraud and consumer complaint form is of also no use.
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              A
              ashish.kum2
              from Kolkata, West Bengal
              Mar 29, 2018
              Resolved
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              Address: Hazaribagh, Jharkhand, 802301
              Website: www.flipkart.com , and phonepe.com

              I pay amount to phonpe on 21 march 2018 two times . and Phone pe Clerify that
              the phone pe say that

              Thank you for contacting PhonePe!

              We apologize for the inconvenience caused to you.

              With regard to your query, Ticket No: {9648872}, we would like to inform you that the payment is the success for the transaction P1803211216239279977488 and P1803211220224481910040. we would like to inform you that you can contact to the merchant with TX[protected] and TX[protected] respectively.

              But the flipkart does say that the Dual time deducted.
              May 3, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 30, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                V
                vishnuarva
                from Hyderabad, Telangana
                Mar 29, 2018
                Resolved
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                Resolved

                Website: www.flipkart.com

                I have ordered one hitachi 1.5 tin 4 star inverter a. C 2018 model on 8th march 2018. Order id is : od[protected]. One week after, flipkart send installation people and they found it was faulty one. Replacement request made and replacement has been done on 25th match. March 28th is installation date was given. It is not done. I have called them and they said it will be done on or before 3rd april. No responsible person to handle the issue. They say the matter is escalated and it will be done by back-end team. Pathetic service. I want to cancel my order now, but cannot be done, they say. Money is taken but service is not done.
                Apr 30, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 30, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Apr 04, 2018
                Updated by vishnuarva
                Installation done on 31st march.. The same day night, it was giving continous clicking sound... One more defective product by Flipkart... Complained and technician visit happened on 2nd April.. He repaired and said it is fine... The same day night, same problem surfaced and informed to technician.. he said once again I will repair.. I rejected.. Today Flipkart called me and requested me to allow the technician visit.. Still now no call from technician... The bloody worst service.. This is really harassment and torturing from Flipkart...
                Apr 15, 2018
                Updated by vishnuarva
                The replacement was also faulty one. Flipkart took back and refunded the price of the item. But, at the time of installation I paid 1600/- towards installation charges and 2700/- for extra 3 meters cable.. Because they delivered the product, I incurred these charges.. I demanded these back, and Flipkart says it is not our policy.. is their police means "If customer suffers financially because of our fault, we don't bother"... Finally, they gave back installation charges. I demand the 2700/- extra I spent in the extra cable back.. they can rack back this extra cable which I can't use for any other purpose...

                Canvas lapbook Windows craft problem
                Yeh complaint 18/March 2018
                18 ko complaint Kar Gayi Thi uska reply nahi mila please aap se Anurodh hai product ko jaldi se jaldi thik repair Kare dhanyavad
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                  R
                  ravi.moon3
                  from Chennai, Tamil Nadu
                  Mar 29, 2018
                  Resolved
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                  Resolved

                  Website: flipkart.com

                  I ordered 2 products (Oppo F3 Plus Black & Oppo F3 Plus White) on[protected] through FLIPKART.COM and i paid Rs.34, 518/-. They offered Rs.11, 760/- for exchange of my old mobiles. So Totally i paid Rs.46278. The white mobile is good and no problem on this. But my black phone has battery and heating issue. So, i requested for return on 26-03-18. They arranged some technician from JEEVES for troubleshoot my mobile. He came and checked my mobile about 15 minutes and said it is in average condition. So flipkart cancelled my return request. Again i requested for return on 26-03-18 evening. Again flipkart arranged some technician on 28-03-18 and he came and checked my mobile for 20 minutes. He said it is high performance display and processor so the battery will drain faster but it is not an issue. So flipkart rejected my return again. I called flipkart call centre for several times they simply telling we can't do anything you have to go for oppo service centre because of 2 times technician visit. Flipkart having 10 days replacement policy but i completed only 8 days. Now they are not giving replacement or refund or response. I disappoint with flipkart.
                  Order Id - OD[protected]
                  I have also enclosed order details and screen shots of battery temperature.
                  Apr 7, 2018
                  Complaint marked as Resolved 
                  Flipkart resolved my issue and refunded my money. Thanks for consumer complaints forum and flipkart.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 31, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  May 05, 2018
                  Flipkart Customer Care's response
                  We have interacted with the customer and seller has refunded ₹ 15984 to his bank account on 02 April 18. Closing the complaint from our end
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                    A
                    Anusha Goel
                    from Delhi, Delhi
                    Mar 29, 2018
                    Resolved
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                    Resolved

                    On 25th of march'18 i ordered moto g5s plus and wanted to gift it to my friend... Ur site says that it will be delivered to us by 26th march'18, but they couldn't make it possible instead they send me it to 27th of march due to which the person whom i need to give the gift went back to his home town and now just because of your mistake my 15k are wasted... When asked for product return ur men said that it doesn't come under ur policy... Sir if it is so then you should mention these thing in the front page only not in the deep core inside such that people never buy any products from your company... Its quite disappointing... I have never face such kind of problems of delivery and refunds... I have orderd from many online shopping site but they always refund our money back to us and always delivers on that time which they mention only... Please either return my product or else give some compensation to me.
                    Thank you
                    May 5, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 30, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Please fix this
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                      A
                      Ankit8397
                      from Rajkot, Gujarat
                      Mar 29, 2018
                      Resolved
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                      Resolved

                      Address: Jhajjar, Haryana, 124501

                      Today i booked redmi 5a from flipkart
                      But this selling company truenet commerce cancelled my order...
                      Can i know what's my fault or
                      Do u take bribe for doing such ###?
                      U are degrading the image of flipkart also ...

                      Please fix it
                      Asap
                      Flipkart take some suitable step
                      Otherwise u r gonna loose many more customers like me...
                      Be a trustful website
                      May 2, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Mar 29, 2018
                      Updated by Ankit8397
                      Haven't resolved yet
                      Verified Support
                      Mar 31, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        N
                        nikunjkej
                        from Khagaria, Bihar
                        Mar 29, 2018
                        Resolved
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                        Resolved

                        Address: Madhubani, Bihar, 847404
                        Website: www.flipkart.com

                        I ordered my redmi 5a today in flash sale on Flipkart.It showed your order is placed but then after few minutes it was showing order cancelled without any region.This is unexpected from Flipkart.I was waiting for this phone since last week.Flipkart should not do like this to their customers.From now i am never going to buy anything from Flipkart neither gonna refer it to some one.
                        May 2, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 30, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          M
                          mayankpappa
                          from Noida, Uttar Pradesh
                          Mar 29, 2018
                          Resolved
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                          Resolved

                          Website: flipkart.com

                          I placed an order on flipkart on 28th march 2018 and today I got a message from flipkart that my request for cancellation has been approved but I didn't requested any cancellation and thus I want my order on the given time.I had paid the amount for product online. My order was OD[protected].
                          Please help and take proper and required step against this cheap activity of flipkart.
                          May 10, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 30, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            G
                            Gurjender Singh
                            from New Delhi, Delhi
                            Mar 29, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi
                            Website: www.flipkart.com

                            I am the regular customer of flipkart. But this time i'm really getting disappointed with flipkart service. I am a student and bought a redmi note 4 online flipkart on thu, mar 22nd '18. And after 2 days suddenly redmi note 4 is heating when i plugin for charging then off after immediately i apply for replacing my product and they send the technician for checking the product and he verifies that the product has to replace but still they never take any action on my replacement and also canceled my order.

                            So, now the point comes if i am buying a new product then i should not be asked for any service, i should receive the product in working condition. This is the thing happened that i have to run the redmi note 4 for 2 days and pay rs.10, 999 this is not a joke i want my replacement

                            So please replace my phone as soon as possible.

                            I don't care whether it is hardware or software issue i know the only one thing that my newly purchased redmi note 4 was not working and want the replacement from flipkart.

                            Order id - od[protected]
                            May 5, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 30, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            May 30, 2018
                            Flipkart Customer Care's response
                            Customer raised a concern stating that he was facing heating issue in his device and he requested foe replacement but the return was cancelled.
                            Spoke to customer and approved the replacement requested, Closing the case once the replacement product was delivered.
                            Dear Team,
                            I ordered mobile through flipkart on 26th March 2018.
                            under shipment process flipkart cancelled my order
                            Order Number: OD[protected]
                            Name: Mukund Prajapati
                            Contact: [protected]
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                              M
                              mvnanda
                              from Ferokh, Kerala
                              Mar 29, 2018
                              Resolved
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                              Resolved

                              fake hp pen drive product

                              Ordered a hpfd750w - 32 gb usb 3.0 utility pendrive, instead got a hpv210w -32 gb usb 2.0 pendrive.
                              After a few days experienced problems with it. So took it o nearest hp service centre. They told it is a fake product.
                              Reported the same to flipkart. Flipkart says that the return period is only 10 days. Since it is more than 10 days, now they cannot do anything....
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                              Jáimin Desai
                              from Indore, Madhya Pradesh
                              Mar 29, 2018
                              Resolved
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                              Resolved

                              Website: flipkart.com

                              I have booked redmi note 5 on 28/3/2018 and i got the confirmation message and they deduct amount from my credit card and after 5 seconds i got the cancellation message that my order has been cancelled and that is from flipkart side so that is not my concern and they updated me that they will refund that amount in 6 day.. Why should wait for 6 days?. I have to buy mobile now. Who are they whose going keep my 12000 thousand for six days. While deducting money they just did it in seconds and why they are taking so much time to refund it. This is status
                              ₹11999.0 as refund will be transferred to your credit card within 6 business days (Bank holidays not included).
                              Apr 30, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              May 30, 2018
                              Flipkart Customer Care's response
                              Customer raised a concern stating that his order is cancelled without his consent.
                              Spoke to customer and informed that the order is auto cancelled as we found bulk orders for the product. Closing the case.
                              I order Ikaal N5 tap . The product was recived 20 day before. The tap not power on .I informed filpcart coustomer service more then time but till now no response they site . The product cost of Rs . 5000 . So kindly accepted my complained
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                                A
                                amlans89
                                from Kolkata, West Bengal
                                Mar 29, 2018
                                Resolved
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                                Resolved

                                Address: Ahmedabad, Gujarat, 382424

                                During flash sale today redmi note 5 pro mobile has been added to my cart but immediately before my payment it has shown out of stock.

                                Is this justified? How can a customer buy the product if he can't get time to make payment?

                                I am a frequent buyer at flipkart. Previously also i brought mobile on flash sale with easy time bound ckeckout of at least 15 mins.

                                But now its getting like impossible.

                                Honestly speaking i want this mobile. Please help me how to get it without wasting my time uselessly.
                                May 13, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 30, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                Fake sale created which gets out of stock within seconds. have been trying to order product for past month. if you go to their facebook page you will find many unhappy buyers. bad sales marketing used by company.
                                thousands of buyers being fooled by this company.
                                sale on Flipkart also ends within a second.
                                proof of this scam can be found on their facebook page where it shows out of stock even before sale starts.
                                scammers need legal action taken against these scammers for cheap marketing.

                                Yar Dsouza
                                [protected]
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                                  D
                                  Deepaka Pradhan
                                  from Mumbai, Maharashtra
                                  Mar 29, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411014
                                  Website: flipkart.com

                                  On 25th march 2018, sunday, i placed an order for i phone 6 on flipkart. Today the package got delivered and instead of receiving the i phone, i got two soaps. The payment was already made with online payment. This was very disgusting and untrustworthy, something i had never expected from flipkart. At 9.30 pm, i called the customer care call but was dissatisfied with the response and reply. Please refund my money as soon as possible and take your package containing the soaps so as to avoid me making worse opinions of flipkart. The order no. Is od[protected].
                                  May 2, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 30, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    akrati chaturvedi
                                    from Agra, Uttar Pradesh
                                    Mar 28, 2018
                                    Resolved
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                                    Address: Agra, Uttar Pradesh, 282003

                                    I ordered a asus laptop from flipkart on 8 March & received the product on 11 March. But when I used the laptop on the first day it got hanged & was hanged until the laptop's battery got completely discharged. I requested replacement of laptop on 12 March & the wish master came with the replacement on 16 March but he refused to pick up the old laptop & provide replacement because when he was matching the serial no. mentioned on the back of product with the serial no.mentioned on the order receipt, both the no.s were not matching(last 3 digits of serial no. were missing on laptop). Hence, I again contacted Flipkart to solve my problem & provide me the replacement. I have mailed & called them many times but every time the gave me a new date to resolve my issue. I am frustrated now and want my money back. Their customer support is ridiculous, the don't try to understand our problem & solve it.They only give false hope that our issue will get resolved. My complaint no.is [Incident: IN[protected]].
                                    May 12, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 30, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      G
                                      Ganeshdjoshi
                                      Mar 28, 2018
                                      Resolved
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                                      Address: 122018
                                      Website: www.flipkart.com

                                      Dear Flipkart,

                                      “A month back(16th Feb) I have ordered from our renowned flip kart Oppo f3 plus mobile, or I should say a defect piece of mobile which was having multiple issues like :
                                      a dent on the rare side ; the phone was heating too much while calling and while putting on charge, I Can’t add/merge calls, voice is echoing while call is put on hold, Battery issue. I requested and raised the issue a couple of time expecting promptness and assurance that it will be taken seriously and will get resolved soon, but I have got a cancellation of my request stating “we are unable to reach out to you (for which I have shared my alternative number)”. And every time reaching out to the customer care for the concern they have assured me with a technician visit, which never happened, though I have got few calls from technician in the odd hours and cancelling the request if asked him to come in working hours(its happed 3 time). From last one month I am into raising the request and Flipkart is into cancelling that request with a massage that “we will reach out to you”. And I am still here again with that defected phone and a raised request”

                                      And It surprised me that intimating them that if the problem will not be solved I do have nothing but to go for social media but again the solution I have got is “Please be assured, our team will get in touch with you shortly.”

                                      Genuinely I didn’t have expected this to a brand like Flipkart, Giving a fancy tagline to attract the costumer will not help but the service, which is defiantly lacking.

                                      I expect the concern will be taken into notice seriously, at-least this deserve to be sorted out after this much of follow-up.

                                      Now Flipkart people refusing to refund my amount.
                                      May 2, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 30, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      I didn't get any response or any call from flipkart today mng they send me n SMS :

                                      Return Update: Sorry, the seller is unable to fulfil your return request for OPPO F3... from your order with order ID OD[protected]. Please check your email for more details.

                                      This is the solution they gave after 1 month.
                                      Please take a action n those #fakekart people
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