Flipkart Complaints & Reviews

Yesterday i received the delivery of my laptop dell inspiron 15 5567 (Order no. Od[protected]. I had ordered a laptop with backlit keyboard but yesterday i found that the backlit didn’t start on pressing f10 key. I talked to a customer representative yesterday regarding the issue and they told that a technician would come to check the laptop by 17/03/2018. If the technician is unable to resolve the issue they will give me replacement of my laptop. Now my concern is that if flipkart has delivered me laptop which in fact does not have backlit keyboard then it must not happen that the replacement is also given with non backlit keyboard. I had confirmed the specifications in questions and answers about the product before placing the order and i had found that the order for laptop i was placing did have backlit keyboard. Since few years i have made some purchases from flipkart and till yesterday i didn’t had faced any disappointments by flipkart team and i hope flipkart will not state that you self have ordered a laptop with non backlit keyboard and hence replacement cannot be made with a laptop having backlit keyboard. I just want to keep it simple for you and me, if the product is defective or product delivered is not having backlit keyboard then do give a replacement of it with backlit keyboard. I’ll be glad to shop with you in future as well if my case is taken seriously and i do not have to face any problems ahead in receiving the replacement of my laptop and in case if you cannot do so then kindly take away the laptop and cancel the order and the emi’s of it.

I hope flipkart will come up with a definitely positive response and of course a favorable one for their valued customer.

We had ordered a redmi 5a on 08.03.18 by cash on delivery at rs 4999 2gp ram mobile on flipkart online shopping, but now in delivery details msg showing that rs 5999. But now in website it also showing that rs 5999. Now we don't want cancellation but they had to sold only @ rs 5999 those who are all booked on 08.03.18. It also one kind of cheating.

Hi i had ordered a coin piggy bank blue coloured and it was scheduled to be delivered on 6th february. I spoke to flipkart and they said we will deliver by 10th as delayed.
Now they are suddenly saying you need to pick up and pick up point is my building!!!

I do not understand this. If pickup point is my own building, why have they not delivered it at my flat, instead of building!!!

I have been a long standing customer and now my faith has been shaken in flipkart!!!

My name is intikhab alam and contact number is [protected]. Order might be under farah's name.

I have been purchased one back pack from your online system. But after 1 month 11 days, it was in bad condition (Not working zipper - one, fade of logo colur and bad quality of stitching of product.

In this sitution has been call to your customer care and your team member said that the return back policy one month only. But my question is the product is 1 month warranty.

But in the warranty card there was 1 year.

I bought 2 redmi 5a phones, and after the shipping it get cancelled automatically by saying that i had confirmed to cancelled and (Actually didnt log in to flipkart for 2 days) when opening the phones have returned before the shipment, i dont know what the hell is wrong, i want my order to be updated as soon as you can, i have more proofs of my orders and other details, i will move legally if you havent take any appropriate actions.
My email id:- [protected]@gmail.com

Buyer's gst number is not added in the bill of just ordered samsung galaxy on max (32gb)
I have made many calls but company is not taking the necessary action. Please see to it and take
Immediate action. Kindly make actions as soon as possible and please add my gst number in the bill.
I hope you will add my gst number as soon as possible so i could get the tax benefit.

Laptop login problem. Cannot access administrator settings. My laptop does give an error message while logging in. After setting the login id passwords i was not able to access my laptop properly. On changing the id password the notebook is not responding. I would like to install an antivirus for which administrator login is required and hence please resolve this problem of mine as early as possible. I tried to contact through my phone but wasn't able to do so.

On 8th march 2018 i tried to order samsung evo memory card along with samsung on nxt 64gb. The total cost of order was 13299. As they wer offering 10% instant discount (Max 1250) i had to pay rs 12049. So i paid amount using hdfc debit card and i received message from hdfc that payment was successfull. But according to flipkart payment was failed but payment was debited from my account so i contact flipkart and they told me to wait for 8 hours but nothing heppend after given time so i went to hdfc as they told me to flipkart becouse payment was successfull from their side and flipkart is telling me to contact bank. Kindly resolve this issue as soon as possible. My contact number is [protected]
And order id is od[protected]

I ordered a redmi 5a 2gb 16gb mobile phone from flipkart on 1st of march. I am a huge fan of flipkart but this time seller or flipkart cheated me by playing a trick to cancel the product saying "order can not be shipped as pin code is out of coverage".
They even not contacted me about the following. Simply showing my order as cancelled by seller. I ordered flash sale by hard work. Please look into the following matter. Thank you

The pen has a mrp of 4300 rupees. Flipkart shipped it to me as free delivery and charged me 4600 rupees for that pen. The pen was waterman expert ss gt roller ball pen. This has become increasingly common for flipkart to cheat customers. I have seen many of such cases in facebook memes. I didn't think flipkart would pull this with loyal customers. Someone should hold them responsible or there should be a framework put it in place to help out customers

I have ordered an acer-predator-helios-300 - g3-572 for 84k (Original price 1.2 lakh, offer price 94k) in exchange for my old lenovo laptop. The guy who came to check by old laptop for exchange didn't accept my laptop. He said that he can't take it because it's battery isn't working. I had called flipkart saying the issues with my old laptop. My old laptop will work only when the charger is connected. The guy from flipkart's customer care said me that they will accept my laptop and i purchased the new laptop because of his assurance. I don't know the guy's name.
Now when i called the flipkart's customer care they are saying sorry. This is the second time i am feeling bad from flipkart. Last year i ordered a xiaomi mi 5 and got a samsung phone. That order was also cancelled. I wonder why this always happens to me. I badly need a high performance laptop like the one i have ordered and i don't have money to purchase it for 1.2 lakh. If i could get the laptop for the offer price it would be helpful.

I beg to inform you that i had ordered a book in flipkart which was confirmed by the seller. But after a few days, the order was cancelled by the seller. His arbitrary decision makes irrepairable loss in my studies. Please help to get the same at the same price as it was confimed.

Thanking you
Yours faithfully,
Achintya kumar chakraborty

Hello team,

I am complaining this at consumer complaints because as i have multiple times contacted flipkart but got no response also the tech visit was successfully happened and they noted that yes there is a default too but flipkart refused to refund that the seller does not supports refunds but the product was covered under refund policy. After being fed up, i am reaching consumer complaints and also reach courts this time as this is not a faulty device delivered for the first time, i have taken it lightly for previous orders and have not taken any action before this they delivered me a fake sonata watch with non working day date dial.

I want an refund if possible please try to understand your customers, we are not beggars that you react to us like this, even amazon has the worlds best support!

Order id : od[protected]

Contact email : [protected]@gmail.com

I order micromax canvas spark 4g prime on flipcart (order id:OD[protected], but the display pixel resolution and camera picture quality is too low so I want exchange the same company product with another model(micromax canvas c1), they not give exchange or refund the amt. Kindly arrange exchange another model or refund

Hi
My name is ramakanth and my flipkart registered email id [protected]@gmail.com and phone no [protected]
My account was blocked with any intimation
I have returns in my account because seller sents a defective items
I have 701 worth rupees gift card in my account
I want my account back please give one chance i follow the rules of flipkart
I need my account badly
Please unblock my account immediately customer care and escalte team not helping me at all

Dear sir/madam .
I had ordered matrix haircare products from flipkart as an after care measure for my chemically straightened hairs but the products were packed from outside and open inside. I even matched the details with original products and it was total copy so used the products but it cause more damage to my hair. And the result my hair again curled plus more frizzy and dry. When i contacted matrix they informed their products are not available online or in retail. I contacted flipkart but the response was that they are seeing into it and told it belongs to no returns category and they hope i understand. It has not only damaged my hairs but brought down my moral too. Cause after 10 days of expensive treatment my hairs became worse. I have confirmed from matrix that the products are spurious.
I want the matter be resolved on urgent basis and strict action taken against the seller as well as flipkart for selling duplicate products. And pay for the physical damage and mental agony i have faced because of the use of above-mentioned products. And also near the expenses for repair of my damaged hair
With regards

I had placed an order (Order id - od[protected] on 2nd march 2018 for grocery. Till 9th march i kept on getting message for rescheduling of the the product delivery. Now on 9th march within the delivery time frame the seller had trying calling me but my number was not reachable for that 5 mins (Delivery slot was from 7.30 - 10 pm, vendor tried calling me at 8.30 pm and i got cancellation message soon after that) so he sent a report to flipkart saying customer not rechable and flipkart cancled the order instantly. I want to know is it a way you serve your customer??? If it can be rescheduled multiple times from your end, is it not your duty to make a 2nd attempt to reach customer??? (Though their vendor is ready to deliver it on 10th march, flipkart didnt take any attempt to cross verify with vendor to confirm) a very bad service provided by you #flipkart... Not expected... Not going to place any further order and i will make sure no oder is placed by friends and family with this feedback untill i get the same order delivered

Till yesterday I can tracked my order, from now today there no update to tracking my ordered why? OD[protected]
Please help me. As last known it's despatched to Kolkata. As I thought it will to display the latest update should be knowing as well as I have tracking of my ordered

I have bought a shoe (Order no od[protected].
Shoe gets torn out in just 5 days o[censored]se.
Infact the product is under flipkart assured tag. I want refund for my shoe. Thats it. Flipkart has made collaboration with worst traders who supply such a fake products.

#flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products
Flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products

Flipkart has a collaboration with the worst traders who supply such a fake products

Do contact me at
[protected]@gmail.com

As due to too much return my acc [protected]@gmail.com is blocked i[censored] r not have ability to satisfy the customer then dont take these typ of action upgrade ur system by not saying its coustomer fault...

Highly disappointed plz resolve earlier...n take immediate action on my complaint resolve unless I will claim on Flipkart for doing such typ of frauds...
Your faithfully
Nikhil mittal