Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47195
Resolved
25491
Unresolved
21704
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1582

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shivam dengre
from Hyderabad, Telangana
Mar 18, 2018
Resolved
Report
Copy
Resolved

Address: Ranga Reddy, Andhra Pradesh, 500084

Hi sir my name is shivam dengre.

My email id : [protected]@gmail.com

Mobile no - [protected]

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.
Apr 25, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Flipkart Customer Care's response
We will revert on it.
May 04, 2018
Updated by shivam dengre
not satisfy with your response
Verified Support
May 26, 2018
Flipkart Customer Care's response
Customer raised a complaint related to account login issue. We have interacted with the customer and informed that due to high number of returns concern team has freezes his account this mean customer will no longer be able to login to your Flipkart account, customer has agreed. Hence, closing the complaint from our end.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    amanbaranwal67
    from Rajgir, Bihar
    Mar 18, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: East Singhbhum, Jharkhand, 831003
    Website: Flipkart

    I ordered a shoe from flipkart for 2239 rupees, but when it got delivered it was only one shoe in the box not the pair, for that raised a complaint to flipkart but they rejected my complain twice qnd as i ordered the product throug flipkart pay later facility so in that case customer has to pay the amount after getting the product almost next you have to pay, so i refused to pay the amount, but now flipkart is calling me and blackmailing me to pay the whole amount including late fine or else the will file a case on me. I said them that i will pay the amount excluding the shoe price but they refused to do so.
    Apr 20, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 19, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    May 26, 2018
    Flipkart Customer Care's response
    Customer raised a complaint related to delivered order is uncompleted unit. We have interacted with the customer and informed the 200 Rs penalty is removed. Informed customer that product is picked up and refund is reverse. Customer given feedback that if he will order 2 product then arrange a facility to pay one product also. Feedback taken. Hence, closing the complaint from our end.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Keval thakar
      from Ahmedabad, Gujarat
      Mar 18, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: 382330

      Hello, on 17th of march i ordered a mobile phone
      Samsung galaxy on nxt 64gb, when i ordered mobile from flipkart website in description it was written that in 1 mobile unit i will receive phone charger and headset but when i receive mobile with 1 mobile unit i receive only charger please deliever headsets also as promise by flipkart. For proof i am attaching screenshot of description about product on website.

      Awaiting for your response.
      +1 photos
      Apr 22, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 19, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      May 28, 2018
      Flipkart Customer Care's response
      Customer raised a complaint related to headset missing from delivered product is uint. We have interacted with the customer and informed that as per description headset is not part of sales package from brand so it has been not given. Politely denied request. Hence, closing the complaint from our end.
      Verified Support
      May 28, 2018
      Flipkart Customer Care's response
      Customer raised a complaint related to headset missing from delivered product is unit. We have interacted with the customer and informed that as per description headset is not part of sales package from brand so it has been not given. Politely denied request. Hence, closing the complaint from our end.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prannoy Chakraborty
        from Nagar, Rajasthan
        Mar 18, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Bangalore, Karnataka, 201009
        Website: Flipkart

        On thrusday 15/03/2018 i have ordered a laptop scheduled to be delivered on friday 16/03/2018 but still not delivered yet (Sunday 18/03/2018) try to contact flipkart support but not really effective. Product tracking mis routing in the same city for last 2 days. Customer care executive only just mis guiding me only by repeating same things like we like assist you on the issue but it is totally on logistic partner to when they gonna deliver, actual reason delay is still a mystery.

        Order details

        Product name: lenovo core i5 7th gen
        Delivery date :16th march 2018
        Order id: od[protected]
        E-comm partner: flipkart
        Seller: retailnet
        Logistics: ekart logistics
        Address:f-9039 16th avenue gaur city-2 greater noida west
        Apr 21, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 19, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        May 28, 2018
        Flipkart Customer Care's response
        Customer raised a complaint related to delay in delivery. We have interacted with the customer and customer has confirmed that he received the product, hence apologized for the delay customer agreed. Hence, closing the complaint from our end.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          swapnil Bambole
          from Pune, Maharashtra
          Mar 18, 2018
          Report
          Copy

          Address: Nagpur, Maharashtra, 441106
          Website: Flipkart.com

          I shopped a watch from Flipkart order ID OD[protected] & I paid through UCO bank debit card, but I didn't like it so returned. According to flipkart refund is initiated on 29th january 2018 with BANK TXID[protected] but stil now I've not received my refund Account holder name. SWAPNIL KESHAV BAMBODE A/C No. [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sourav0408
            from Kolkata, West Bengal
            Mar 18, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: 711202

            After inserting sim card in my very new alcatel 10 inch tab the whole sound system collapse. Both the headphones and speakers are not working. Fm radio is being stop automatically. After contacting the customer service representative, as instructed by them, the tab was reset but the problem remains unchanged. The return request is rejected by falsely stating that the problem resolved.
            Apr 21, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 18, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            May 26, 2018
            Flipkart Customer Care's response
            Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed that refund has been done from seller end. Hence, closing the complaint from our end.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vasundhra sharma
              from Noida, Uttar Pradesh
              Mar 18, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201014
              Website: Flipkart

              I had ordered philips hair straightener on march 2nd 2018 n i recieved a different product which was delivered on march 10 2017and i had put in a return request on the very same day. I got a confirmation from flipkart saying that they would be arranging for the pick up.
              From march 12th onwards, i have been receiving a sms that says that the product would be picked up today, but no one shows up to collect the product. I called the pickup person he said he will come in evening but did shows up to collect. The next i got the same sam but no one answers the call on the number of the delivery person, as provided in the smses.

              I called the customer care and the executive then informed me that the number that product will be picked up by 15th march 7pm. I called the piickup person he said that he is will come in evening n again no1 showed up to pickup. Then i recieved a mail that wait till 16th march again no1 came to collect the item. Then again i recieved mail that the problem will be solved by 17th march. I. E today but no1 came n i didn’t recieved any mail or call.
              It's such a mess that has been created. Kindly help.

              Please find below the details of the order as well as the return -
              Order id - od[protected]

              Its been such a horrible experience. Please find below photos of the smses that i have received from flipkart regarding this
              +3 photos
              Apr 19, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 19, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              May 28, 2018
              Flipkart Customer Care's response
              Customer raised a complaint related to return request and issue in product pick up. We have interacted with the customer and customer told issue resolved and refund has been reflecting in account. Hence, closing the complaint from our end.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kanak Baran Chakrabarty
                from Kolkata, West Bengal
                Mar 17, 2018
                Resolved
                Report
                Copy
                Resolved

                I had ordered a copy of the above from flipkart last sunday (11thmarch) with order id od[protected] and received it on 16 th march (Friday) but the copy i received was fake with all xeroxed pages (With only first three pages seeming to be original but alas it was not) with unreadable prints. I was really moved by seeing it. I have being a customer of flipkart for the last few years so such a thing brought to me a wave of nothing but pure shock and rage. It was not the end but the beginning. On further going through the book i discovered that the "free" booklet containing the answers were also missing. Now what the hell was that. I hate cheaters and now flipkart has become that.. A freaking cheating organisation with lots of fake promises. The book was originally sold by browserbook, (1 c -81 zaidi marg mandawali, mandawali fazalpur, new delhi -110092). One more fact that made my raging anger uncontrollable is that it showed that the original product's price was ₹1280 but in reality it was ₹825. How could they manipulate the price! I hope this complaint will be looked into and will make flipkart realise its mistake so that in nearest future such mistakes will not be remade.
                Mar 20, 2018
                Complaint marked as Resolved 
                The money was refunded quite fast.. happy with that and apologies have been asked for over the phone.i have updated my feedback as per their instructions.Overall happy with their resolvement and am looking forward to buy something from Flipkart soon .. hoping that this mistake will not be repeated.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 18, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Mar 19, 2018
                Flipkart Customer Care's response
                We have interacted with the customer and informed the seller has refunded the amount. Customer agreed.
                Hence closing the case.
                Mar 20, 2018
                Updated by Kanak Baran Chakrabarty
                Thanks a lot ..
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pixel Finance
                  from Delhi, Delhi
                  Mar 17, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: www.flipkart.com

                  I am praveen kumar, purchased a washing machine which was delivered on 10.03.2018 with order no. Od[protected]. When immediately i realized, there is some problem in this product at its leg part, then same day with in 15 minutes, i raised upon my request for replacement. Flipkart updated me on 14.03.2018 that engineer would visit & on 15.03.2018 new product would be delivered. But instead of 14th, service engineer visited me on 12th. Even service engineer (Mr. Deepak, [protected]) had confirmed that it was a manufacturing damage, but that crook mind set company had not updated technical advice & on 16th, when i called customer care, same day flipkart had internally closed my request of replacement by saying that there was no issue & again tried some mischief deeds to exhaust my 10 days replacement period. This is really most un-trusted brand. Now, instead of getting a replacement of my said product, i want my money paid for this product to be refunded back.

                  What all possible ways are left for me, other than consumer court for returning my rightful money?

                  Praveen kumar
                  [protected]
                  +1 photos
                  Apr 21, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 18, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  May 26, 2018
                  Flipkart Customer Care's response
                  Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on (25 Mar 18). Hence, closing the complaint from our end.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Madhu Venkatesh
                    from Tumkur, Karnataka
                    Mar 17, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Bad experience i want my money back as i got duplicate of indhulekha hair oil which cost 660. The hair oil which i got is smelling like a crude oil very baby i will never buy anything from this flipkart... Very very bad... I want my money back... An amount of 660 is not less amount for me i want my money or i want original of indhulekha hair oil that too pack of 2 of 100 ml
                    May 2, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    May 26, 2018
                    Flipkart Customer Care's response
                    Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed that refund has been done from seller end. Hence, closing the complaint from our end.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aqib Ansar2202i
                      from Solapur, Maharashtra
                      Mar 17, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      flipkart egv deactivated

                      Address: New Delhi, Delhi, 110025
                      Website: Flipkart

                      Sir
                      My flipkart egv rs 7700 is deactivated without any reason. I reported to flipkart customer care but they are not taking any action.
                      My email id - [protected]@gmail.com
                      Please reactivate my egv.
                      I added flipkart gv on 12th march and after one day egv deactivated without any reason.
                      Plz refund my money back. Rs 7700
                      My contact number is [protected]...
                      +1 photos
                      Helpful
                      5 other people found this review helpful
                      5 found this helpful
                      2 Comments
                      Report
                      Copy
                      S
                      sreelesh Sree
                      from Palghat, Kerala
                      Mar 17, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 679303

                      I am purchased a vivo v 7 mobile o 12-03-18 in flipkart and click return and refund option in the same date 12-03-18, but 16-03-18 the item deliverd to me your courier partner they tell flipkart will collect the returned item. But no return or refund is awailable that product only replacement is available its cheating registerd mo no [protected] please return my item and make refund.
                      May 1, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 18, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      May 26, 2018
                      Flipkart Customer Care's response
                      Customer raised a complaint related to return of his order. We have interacted with the customer and informed that refund has been done from seller end. Hence, closing the complaint from our end.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rockey Jen Love
                        from Delhi, Delhi
                        Mar 17, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi, 110086

                        Coolpad cool1 dual having problem on display as well as started hanging. Purchased on august 2017 from flipkart.
                        Gstin: 07aagcc4236p1zb
                        Invoice no: faap[protected]
                        Date of purchase:[protected]
                        On account of anupam tiwari
                        Address: b-523, inder enclave, phase-ii, near chhath talaab, kirari suleman nagar, delhi. Pine code: 110086
                        Complained telephonically earlier (Approx. 15 days before) but all in vain.
                        Kindly do the needful as soon as possible.
                        Apr 29, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 17, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sukhdevsinghLB
                          from Gurgaon, Haryana
                          Mar 17, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          I received a set of 4 dvds containing watch dogs2 game on 16th march 2018 through courier: e kart logistics, courier awb no: fmpc[protected]. While trying to install it on windows-7, trojan virus is found. I even took risk of installing the game by temporarily disabling anti virus but still no luck. I am quite unhappy with flipcart for delivering virus/malware infected watch dogs2 pc game. Please check the attached snapshot andprovide the quick resolution or else refund my money (Rs. 490/-) along with penalty as it has wasted my several hours since last night.
                          Sukhdev singh
                          T2/101, lotus boulevard, sector-100, noida (U. P.) - 201301
                          Mobile: +91-[protected], [protected]
                          Apr 26, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 17, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          May 26, 2018
                          Flipkart Customer Care's response
                          Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed that replacement has been delivered from seller end same has been confirmed by customer. Feedback noted for mishap. Hence, closing the complaint from our end.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            drgre
                            from Mundi, Madhya Pradesh
                            Mar 17, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            The worst online shopping store is flipkart, disappointed many customers.
                            Every time when i add the redmi note 5 pro into the cart and than as soon as possible i go for checkout, but what i see is horrible.
                            How can any product go out of stock after adding it into cart within the fraction of second.
                            This same thing happened to me twice in a row.
                            Why flipkart allow us to add this into the cart, if they want to remove it out from the cart again.
                            Apr 19, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2018
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nitant Sharma
                              from Dalhousie, Himachal Pradesh
                              Mar 17, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              I placed an order of sony headphones worth rupees 6499 through pnb debit card message came that payment is successful and delivery is expected but on the flipkart app it showed that mode of payment is cash on delivery. And the order was still not placed.

                              Mode of payment debit card
                              Date of order 16th march 2017
                              Time of order is 10 pm
                              Place of delivery shimla
                              Apr 20, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Mar 17, 2018
                              Updated by Nitant Sharma
                              The order is shipped but the app still shows cash on delivery but the transaction was successful

                              Order number OD[protected]

                              Mar 17, 2018
                              Updated by Nitant Sharma
                              But it still ask for cash on delivery

                              Verified Support
                              Mar 17, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              May 26, 2018
                              Flipkart Customer Care's response
                              Customer raised a complaint related to delivery of product issue. We have interacted with the customer and customer confirmed that order has been delivered to him. Hence, closing the complaint from our end.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Ganesh Dudhande
                                from Vada, Maharashtra
                                Mar 17, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                I have placed an order for the redmi note 5 (Gold, 64 gb with order id od[protected] at 12.30pm on 14th march 2018.
                                At 12.46 pm on the same day i received mail regarding cancellation of the said order.
                                At 13.28pm on the same day i received another email confirming the order and expected delivery of the item by march 15th 2018.
                                The item was not delivered even on 16th march.

                                On being enquired about the subject order with the customer care executive, he was not able to satisfy me.

                                May i know whether the team "flipkart" is able to clarify the subject mishap.
                                +3 photos
                                Apr 20, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 18, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                May 26, 2018
                                Flipkart Customer Care's response
                                Customer raised a complaint related to cancellation of order. We tried interacting with the customer but couldn't connect through so information has been sent with registered email ID. Hence, closing the complaint from our end.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sachin uppal
                                  Mar 16, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 136135
                                  Website: www.flipkart.com

                                  Hi, i have ordered indus valley bio organic argan oil shampoo - triple pack (300 ml) via order id: 0d[protected] for total price rs.409. Price listed on website is rs 369 and after tax i paid rs 409. I received the order on time and found only 1 pack instead of 3 as per advertisement. Please look into it asap and let me know what next i need to do?
                                  Apr 25, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  May 26, 2018
                                  Flipkart Customer Care's response
                                  Customer raised a complaint related to delivered product missing unit as found only 1 pack instead of 3 as per advertisement. We have interacted with the customer and informed that refund has been done from seller end. Feedback noted for mishap. Hence, closing the complaint from our end.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kireeti Gudivada
                                    from Bengaluru, Karnataka
                                    Mar 16, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 500081

                                    Date of incident:[protected]: 12.22pm
                                    Client number:[protected]
                                    Description:
                                    I ordered philips in-she1515bk/94 wired headset with mic in flipkart on march 19, 2018 at 12.22pm. It cost 10 rupees and for travelling charges 40. Totally 50 rupees. I payed money through online payment. I am eagerly waiting for my headsets, but after at 4.36pm i got message from flipkart telling that "refund initiated". After that i seen my flipkarts orders then it is showing item cancelled by seller. I don't know why flipkart cancelled my order without my permission.
                                    I got refund through giftcards. I don't want the giftcards. I want only the headsets. Please send me the headsets.
                                    +1 photos
                                    Apr 25, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 18, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Mar 19, 2018
                                    Flipkart Customer Care's response
                                    We interacted with the customer and informed that due to price issue the order got cancelled and so we apologized for the inconvenience and provide him E-gift Voucher of Rs. 100 for the inconvenience caused. Hence, feedback taken and closing the complaint from our end.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      NatPat
                                      from Taliparamba, Kerala
                                      Mar 16, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I placed my order two weeks back. The order tracking showed that the item has reached the nearest hub which is just 20 minutes from my house but the item was not delivered. When i contacted flipkart, they said it cant be delivered as my pincode and address is mismatch. How is this even possible? If they cannot deliver, the customer should be notified properly. I have not got a proper solution to this. The customer care asked me to place a new order. So again i will give my address and finally they will again tell me there is a mismatch. This is going to be like a never ending loop. Very very bad service.

                                      This is my first and now the last experience with flipkart. The worst experience in online shopping. If there was a possibility of giving a negative start i woukd have definitely chosen that. I hope to find some solutiob to this other than me changing my house to some address in their system and then hopefully there wont be such a mismatch. Even the customer service person was very rude. Never again buy from flipkart. I have been buying from other online shopping sites. But such a experince is for the first time. Hope this can be solved.
                                      Apr 20, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 18, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      May 26, 2018
                                      Flipkart Customer Care's response
                                      Customer raised a complaint related to order has been cancelled. We have interacted with the customer and informed that the address mentioned is not serviceable that's the reason why order has been cancelled, customer told address is correct as getting delivery from other Online shopping. Feedback noted . Hence, closing the complaint from our end.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit