Flipkart Complaints & Reviews

We have order for nilesh fab printed venkatagiri saree dated 20/11/2017.in my pincode 517591. To day the flipkart boy (From puttur andhra pradesh) told in over phone, the above material cannot possible to deliver the above pin code 517591
Possible. The flipkart delivery details are accepted for the pin code no 517591 at the time of booking. So kindly solve the problem as early as

For the order:od[protected], firstly i had to wait for more than 10 extra days to get product delivered and now for installation i had to wait for another 20 days. I escalated the issue more than 5 times but still they are not able to resolve the complaint and still the installation is pending. I am demanding compensation of half the tv cost for wasting my time in escalation which has effected my business.

I ordered one wall shelf with 3 shelves as I opened the package I found one of the first shelf was broken, moreover as design shown in picture while ordering there was 2 designer rods passing through the shelves from back but that rods were not in package so really feel disappointed hope my item is returned & amt to be refunded soon thanks

Dear sir,

I have ordered billion capture but camera quality is soo bad, i requested for refund but technician came and checked and his analysis was image is showing pixel properly so its working, wow what an analysis is this is called tecchnical visit any kid can do that only megapixel cant decide the picture quality. Please take it as serious note. Post technical visit i didn't get any call from flipkart.
Order id : od[protected]

I am want immediate fix or refund

I am a regular customer of flipkart since last 3+ years.

Order: od[protected]

I purchased asus mobile phone (Ze500kl) on 9-oct and its gps is not working since the first day. I contacted asus online chat support for troubleshooting. They asked me to do few steps with the phone. However none of those steps worked and then they asked me to take the phone to local service center. The phone is just a month old and within warranty.

The service center people told me that the phone is out of warranty (Which is not correct since i purchased the phone just a month ago). They also said that the imei number on the invoice is not matching with the phone. As per the service center, the phone is showing out of warranty for both the imei number mentioned on phone as well as the one mentioned on invoice. They asked me to get the correct invoice before the phone can be taken up for repair. Flipkart says that they need to job sheet from the service center mentioning that they cannot take the mobile for repair since it is showing out of warranty. Therefore, i again visited asus service center and got the job card as requested by flipkart.

I was also told by asus customer care that as per imei number of the phone, it is a 2 year old used phone which has been repaired 2 times in the past by asus! Shocking! It was supposed to be a brand new phone in working condition and not a used/refurbished phone.

An incident in[protected] was created with flipkart which was to be resolved by 22-nov 6pm. Flipkart contacted me once on 20-nov when my phone was not reachable. Within 5 minutes of that call, i called back but could not get through as incoming was barred on that number. Therefore i dropped an email to contact me again and also shared my landline number. I am available 24 hours at one of the 2 numbers shared with your team. I reached out 3-4 times between 20-nov and 22-nov and every time i was assured the issue would be resolved by 22-nov. On 23-nov, i came to know that the incident was closed without even contacting me and another new incident has be logged with a new sla of 4-dec. The reason told to me was that i was not reachable at both the numbers shared. This is blatant lies and no one from your team contacted me on 21/22-nov and the incident was closed without even reaching out to me.

I am fed up and tired fluctuating between asus service center and flipkart and this case is not proceeding anywhere. I have wasted more than 10 hours on phone with your customer care or visiting asus service center just to see the incident getting closed without any resolution or reaching out to me. I need the phone to be replaced or money refunded immediately. It is not my fault that i was given an incorrect invoice or the fact that the new phone has a manufacturing defect because of which gps is not working or the fact that i was given an old refurbished/defective phone under the pretext of a brand new phone.

I have reached out till level 4 support of flipkart and am not at all satisfied with the response (Rather lack of will to resolve the issue). Request if this issue is looked into immediately and issue resolved on priority.

This is regarding my order no isod[protected] sir i had purchased mi a1 but there was an difference in display as compared to other mi a1 of my cousin while talking to your service executive every time i get the same reply "we have escalated your problem to an concerned team. You will get a call back in 24 hr". Now its more than 72 hrs what's the delay in escalation? Your customer service team is not able to even give status of my complaint i am totally gone mad and fed up with the same rly wait 24 hr wait 24. If my issue is not solved within next 24 hr than i will going to file a case against your company in consumer court i want conclusion anyhow thats it.

Ref: invoice no. Faabkq[protected] dated 17.07.2017
Sub: return of moto e4 plus
Sir,
I wish to return the mobile handset bought as per above details & claim the refund of amount paid by me at earliest. After using it for few months, i am convinced that you have sold me a product with manufacturing defect or a used/refurbished handset.
Issue with the product
It was mentioned at your portal/brochure of the handset, that the handset supports 4g volte network. However, i have faced numerous issues in the handset and it does not really support the 4g volte network. I am unable to perform the most basic functions like receiving incoming calls and making outgoing calls in the handset. Even sms facility stops working suddenly.
I reported this issue at your nagpur based service centre and the problem was acknowledged by their representatives. They kept the handset & returned it after 2-3 days concluding that the issue has been resolved.
However, the problem in the handset persists till date.
Resolution sought
Owing to the above mentioned issue, i wish to immediately return my product & seek complete refund of the bill amount. Else, i shall be constrained to report your malpractice at an appropriate legal forum to bring things to their logical ends.

Regards. Chintu. J. Makhija
Mob. ([protected], [protected])

I want to inform you that kindly close my debit card transaction starting with 459155xxxxxx3660 immediately. The date of transaction is 23/11/2017 amounting to rs 19801/- with fx mart pvt ltd during 12:00 pm,

Kindly close the debit card and decline all the transaction with the card number mentioned above.

Regards,
Santanu moitra
[protected]

Mene flipkart se dell ka laptop purchase kiya tha
Order no - od[protected].
Order dt - 10/11/2017
Is laptop me hanging ki problem ho rahi hai and automaticly restart ho raha hai, mene replacment ke liye request ki thi to flipkart se mail aaya he apko ik technician bheja jayega 20/11/2017 tak but koi technician nahi aaya or meri replacment ki request ko reject kar diya gaya again mene wapas se replacment/refund ki requsest submit ki and flipkart par call kiya to unka kehna hai ki payment refund nahi kiya jayega, apko 27/11/2017 tak rukna hoga apko ik tachnician aayega help ke liye

Please help me

Hello team,

I ordered a book from flipkart.com on 02nd november 2017 with order id : od[protected]

After waiting for 3 weeks, i realized that the product hasn't been packed, as of 20th nov 2017. I enquired the status on 21st nov and flipkart.com promptly replied that it has been approved by seller and will reach me on time (Estimated delivery date was 25th nov 2017)

Suddenly, on november 23rd 2017, flipkart.com has cancelled it and refunded the amount

They have cited the reason that its unavailable. They didn't even consider the trouble a customer has faced and sent across an apology status email citing cancellation of product just days before its delivery schedule

Why did they advertise a product they never had in their inventory?
Me, as a customer had to wait 3 weeks, only to find cancellation note in my inbox.

Why is such a big online retailer advertising products they don't have in their inventory? This is cheating customers. Customers could have traded in other avenues like amazon, but they were waiting with hopes that flipkart will deliver their product someday!!

Please help in resolution

Thanks and regards,
Tarini

I have ordered a flying machine leather shoes and in delivered box the shoes received was of gas brand which is old used and a tattered one. Flipkart is not taking any responsibilities and is not even bothered from last two months. Kindly help from luring websites. Courier boys come and go eveeytime but do not take the product. Consumer forums should take care of process at least.

I have bought motorola e4 plus from flipkart. I got product on 15th of nov 2017. However the product function smoothly on day 1. After 1 day, its screen went black. After 2 days its started hanging.

I have raised a replace request for the product on 19th nv 2017. A technician visited and after some troubleshooting he told me that the issue is resolved. After 1 day i have again found same issue and then i again asked for replacement. This time technician visited and gave the the same idiotic logic that i didn't find any issue infront of me. I am closing the issue.

My question is how to re-iterate the issue infront of technician if it is occurring at any time infront of me and if i am facing issue and want replacement of product then what is the issue with flipkart to replace the same.

As per flipkart csa as per seller policy if issue is not occurring infront of technician then it could not be considered as issue and product can not be replaced.

Really a pathetic service from flipkart as after paying all money of product i got an defective product which is unable to use frequently but flipkart is denying of replacing product.

Dear sir,

My name is amiya kumar behera, i purchase a aquaguard reviva 8l ro water purifier from 2 month ago (Order id-od[protected] but it not yet install, but in my flipkart account its shows that it already install on 15/11/2017. I already complain so many times but from the end of flipkart only date given to me but till date my aquaguard not yet install.

I have ordered an ac during offer on 18th november, the expected date of delivery is 21 november. But they did not ship the product. I have been calling customer care for 2 days. Now got a call saying the seller is not shipping and hence cancel the order. They are asking me to place the order again, the offer is expired. Please address the issue and deliver the product.
Order id od[protected]

I have purchased Uber Urban green trouser in 17.10.1017 but it does no fit to my body, I have ordered Uber urban slim fit green trouser 34 but they sent to me 32 green trouser .and now they dont take back this item and dont replace the item. Filipkart is Big name but service is dull.

Hello sir.
I have ordered moto m in february 2017.
M - imei:[protected]
S-imei:[protected]
My contact info is [protected]
Alternate mobile no. [protected]
My email id is [protected]@gmail.com
I had lost my original bill, i want duplicate bill.
Please mail me as soon as possible.
And i have sell my phone also, so i need the copy of bill, to show the customer.

My order id od[protected] for product fabhomedecor ferris fabric 3 + 2 + 1 camel sofa s was placed on flipkart.
The product was delivered on 22nd sept.2017 and installation completed on 25th sept.17. Within 5 days of installation, the leg of one of the sofa got damaged. Technical visits were also by the seller, he told me of internal damage in sofa and ensured that he have sent the pics to his superior, rest be assured your product shall be returned. I waited for number of days for further activity by seller. But when no one visited, i decided to complain again on flipkart. I made number of calls to them they keep on telling your problem shall be addressed and solved in 5 days, 10 days and blah blah. Finally on 23rd nov 2017, flipkart in conference to seller called me. I was surprised to know that instead of accepting the fact, they are telling that product has been damaged by me and no refund shall be made. Kindly help me regarding refund for the damage product received?

I have order infinix mobile with exchange policy but due to miner dmg they rfused to device deliver i request to customer care for pay for dmg device price but they refused and after 45 minutes long conversation they are not intrest in any option. I m very sensitive hurt to not received device kindly help me i want device on 23nov 2017 and they are not agree to give me device i told them pay for exchange value or pay by cash or online but no any option they were accepted

I order redmi 4a gold 32 gb its actually notation as in stock but when i order give errors that seller not delivered at this address i change address twice but than also give same error when i order before its delivered to same address successfully but now give error that seller not delivered items there i use pincode 360003, 360001, 360002 and so on but give same error help and solve problems thanks...

I had purchased a mobile oppo a-57 order no od[protected]Gold 32gb) of rupees 13990/- (Thirteen thousand nine hundred and ninety) only on[protected] by bajaj card, and delivered received 26th november 2017 and when open the box i found difference colour, and many scratches on back side of mobile like a usable handset delivered and when started this phone i found after using 5 to 10 minutes mobile are so hitting like blast this phone.

After this situation i lodge a return request as per flipkart rule & regulation with in 10 days on 28th november 2017 and then i received an email from flipkart after 24 to 72 hours resolve my request. After 72 hours i again contact of flipkart customer care executive on 31st november 2017 and i received a sms form flipkart with in 9th november 2017 resolve my request against complaint request no. In[protected] but i am sorry to say that again we found an e-mail from flipkart concerned team my issue escalated and flipkart assured that my issue resolve problem by 13th november 2017 upto 9:00 pm..

But i am sorry to say that i have 5/6 time contact and lodge a complaints after and before 13th november 2017 upto 9:00 pm against this product on flipkart customer executive but no any response from flipkart and all customer executive of flipkart take my request only but no any resolution against this complaint

So i want to request you to please take any positive step as soon as possible for this issue.