Flipkart Complaints & Reviews

Flipkart is fraud online site. Dont trust flipkart, i have purchased "hitachi 1.5 ton inverter (3 star) split ac - white (Rsi/csi/esi-318eaea, copper condenser)" on no-cost emi option under sbi bank. At the time of placing order i have contacted customer care executive and they said i need to pay monthly emi installment of rs. 4167 which is total 37503 divided by 9 months and no need to pay any extra charges except that, so after getting confirmation from customer care support. I have placed the order and now after getting bill cycle from sbi card they are charging 18% tax rate extra which is nearly rs 671 for 9 months. I have called both bank and filpkart they are telling me contact to bank and bank telling me to contact flipkart.

Finally flipkart customer care people are saying due their miscommunication from their end, i have to bear the amount. Its open loot in name of offer. I even asked them to cancel emi payment option so that i can pay the total amount in single installment they are refused and saying bear the amount or contact bank.

Bank people asking to contact merchant for cancellation and from their end only preclosure is available for which again i need to pay 3% preclosure charges and 18& tax which is againg bearable by me.

No cost emi means customer will have to pay the amount that is promised at the time of purchase. But flipkart cheating customer later purchase, your emi will include extra charges too. Pls do not trust this fraud site. If there are any hidden charges you should have informed it beforhand so based on that customer will take decision but this is not the way you loose trust and cheat customers.

Really disappointed with the services provided by flipkart.

Dear flipkart if you are loyal site then can you check with the customer care executive who provided with wrong information on[protected].

Flipkart order id : od[protected]

Sir
My name is thota gopi. I have purchased leeco le 1s moblie in flipkart. It was damaged, i am not grtting anyservice from any service center, since 3 months iam facing this problem, we were irritated by this actions, please address the problemand resolve as early as possible
Orderid:od[protected]
My phone number:[protected]
My mailid:[protected]@gmail.com
If you wnat in voice i will send

I had ordered for a product from flipkart and the cash was paid upfront. The scheduled day of delivery was 5th october, 2017 and scheduled day of installation of the product was 8th october 2017. But, till today, according flipkart's site, the product has not been delivered completely and hence the installation has also not done yet. I called to flipkart customer care centre several times, but they are not providing me proper details regarding the issue telling that there is a technical issue. This is been told to me for the past 4-5 days. And each time, flipkart asks me to wait for another 48hrs.

I had ordered moto e gold from flipkart but product is not good lots of problem in this mobile like hanging, heating and camara quality is not good so i raised return request but flipkart denied to refund my money and flipkart also denied for replacement so i called customer care but customer care executive not resolved my problem she out me on old for more then 10 min and after long hold she told me that first one technician will visit in my home after one week then he will resolve my problem but my concern is that how technician will improve camara quality but executive don't want to listen anything she denied to for refund and replacement. I got this phone on 3 oct 2017 today is 9 oct already 6 days gone so pls help me i don't want to keep this mobile, i want my money back

Regard's
Santosh singh
[protected]
[protected]

Hi,

I have placed a order on 20 september for a 32 inch micromax tv, order no. Od[protected]. I paid the whole amount in advance. They promised me it will delivered by 24th, on 24 i received a mail as well a msg that my product is on the nearest hub. A day past, we didn't receive any update so i called customer care they said kindly wait for 2 more days the product will be delivered. I waited for 2 more days still no response from flipkart.

I called them more than 8 times they always say within 1-2 working day it will be delivered but it didn't happen. I finally talked to one of the senior executive he assured me that on 9th the product will be delivered. Today i received a call saying that "we are not able to locate your product please cancel it". If flipkart wanted cancel the order they should have done way back so that i wouldn't have missed diwali sale.

Its almost 20 days, i didn't know that flipkart, one of the reputed company can do something like this with his regular customer. I have too much faith in flipkart please don't let me regret my decision.

Please have a look at this and try to resolve this asap.

I purchased a flipkart smart buy selfie stick from the website. But its not working with my mobile and i am not at all happy with the product, its very cheep plastic used in that. Also the stick is wobbling when we place our mobile phone. Totally the product is a waste. I contacted flipkart and they are telling that only replacement is available. Since its a flipkart smartbuy product they must provide a refund. But this was a trap. They are selling cheep chineese product for higher price.

Order id - od[protected].

I bought it along with many other items on bbd sale. All the items have been delivered except this one and the status of the order is marked as delivered. Don't know where my product is and it was a prepaid order as well. Have called up flipkart n number of times but they are too busy to be concerned about. Seems like they working with nasa. If they are unable to deliver then atleast initiate a refund for my order. Worse service this time, should have gone for purchase from amazon. I would take legal action if my complaint is unheard in next couple of days.

I have booked redmi note 4 black 64 gb with order id (Od[protected] on 21 sep, i want to cancel this item, but this item is not cancelling, i have called to customer care department,
Customer support team has raised so many incident (In[protected], in[protected], in[protected], in[protected], but my issue still not resolved, what is the mean of raising so many issue, if their workaround/solution not provided to customer.
6-oct-2017, executive (Dinesh) has called me and he told me that my issue will be resolved within 24 hours, but still my problem is not resolved.

I have ordered redimi note 4 mobile on 21september at rs 9899. Order shipped at 23/09 and dispatched to guwahati. Order was misrouted by ekart logistic courier (Tracking id-fmpc[protected] to nagaon city instead of guwahati city. Hence the seller has cancelled my order and refunded at 28/09. But from nagaon city it can be easily routed to guwahati city. Main problem is that when i ordered it was big billion offer day and when they cancelled the order there was no offer. Now i require another 3100 rupees to give fresh order. That is why i demand same offer or refund of extra price rs 3100. Recent price is rs 12999.

My order id OD[protected] I have purchased 65 inch led tv i had a complaint on tv panel i contacted filpcart they endorsed me to the tv company. They told contact flipkart Still now complaint not rectified I don't need the tv I want refund or replace with new one.i am getting vertical line on led screen which were not resolved for the past two months flipkart people told to contact leeco company by mail they are not resolved the issue so please refund my money or replace the tv with another one

Order id: od[protected]
I placed my order for the book on september 15, 2017, following up everyday with flipkart over phone and email to ensure that the product reaches me on time. After almost 4 weeks of empty pacification by flipkart i see on the promised date of delivery, october 9, my order has been cancelled by the seller. I have made over 20 calls to flipkart to urge them to request the seller to ship the product, and over 6 emails. None of them have been of any use. More than anything, i am thoroughly disgusted and disappointed by the attitude of flipkart towards the entire issue, which is essentially, "yes, the seller cancelled it after one month. So?"
The phone calls and regular follow ups were being made for that very purpose. That this order, which was extremely, extremely important for me to reach on time, does not fail to do so. If instead of offering empty words of placation they'd actually contacted the seller when they'd not shipped the product after three weeks, as i'd requested, then i wouldn't be in the mess that i am today.

I received my product on 24th september 2017 but wasn't updated. I called up customer care. Then they updated it and said installation will be done by 29th, today is 9th still it isn't installed but in my orders it's showing on 29th it's installed. I. Don't know why inspite of calling so many times things are not done. Please don't break my trust on you because whenever i call they ask for 24 to 48 hours time but things will not be solved.

Do the needful and oblige

Anjanadevi
Registered ph-[protected]

I ordered 8rapter wireless cameras but received 8empty shells of cameras, an empty tvr box and 8inappropriate chargers of different makes. The entire set is unusable, old, dirty and broken. Please help me to get my money back (40064inr) as soon as pissible. Inspite of repeated complaints to flipkart i have not received any cooperation from the company. Pick up of the product was scheduled 4times in september 2017 but due to reasons unintelligible to me every time it was cancelled. I am feeling helpless and dissapointed at the loss of my 40, 064 rupees.

I have placed an order for american bag pack order reated - od[protected] on 22nd october 207 which was supposed to be delivered on 27th october, but till date it is not delivered. When raised the complaint to flipkart customer care thrice, i am being told that the product has been delivered.
Wherein i didn’t get the product delivered and they have been showing a specimen sign as mine.

I had requested for return for an item which did not match the specifics mentioned on website, and y return is due on 12th october '17.

The issue i am facing is that i am currently residing in ahmedabad, where my shipping was done earlier, and now i leave for delhi on 13th, the date on which my replacement of product is due.

It is requested to kindly postpone my return and replacement due to my unavailability.

Return id for this request is :[protected]

Awaiting for a positive response.

Dear flipkart team,

I would like to put my complain that i have placed an order (No. Od[protected] of centuary mattresses jyothi 5 inch king coir mattress on sat, sep 23rd '17 2:06 pm & delivery was scheduled by me on 07 oct, 2017. However i have not yet received my product & my whole day wasted.
Therefore please cancel the order & refund money on priority against my order no. Od[protected] other i will take legal action. Just because of bad services from next time i never ever going to buy anything from flipkart.

Kindly do the needful on priority.

Regards,
Ca rakesh goenka
[protected]

I ordered a few things by using the “flipkart pay later policy”
My pending bill was of rs 1700.
When i paid rs 1700, after a few minutes i got a message from my bank of two payments of the same amount to flipkart.

The payment resulted in double payment.
That means rs 1700 were charged two times.
Now i’m trying to contact flipkart and get back my money. But they are not responding and not returning my money. This is cyber crime!
I will never shop from this site again, they are cheating me!

M purchase moto e4 plus dated 23-9-17
Estimated delivery is 30-9-17
In flipkart app item delivered on 2-10-17
But i don't take any flipkart order till 8-10-17
Customer care says that you have to wait 24 hours form the day 3-10-17
Every time i call they say you have to wait 24 hours.
Worst experience of my life
Never shopping form flipkart in my entire life.

Hi sir,
Flipkart order id od[protected]
I had ordered a windows 10 operating system (Oem) from flipkart on 23 sep 2017 for rs. 3064. I received it on 3rd oct.
When i tried installing, it was not able to do it in uefi mode, but later on, could resolve it. When tried activating windows, i t showed that product key is not acceptable. When i contacted customer care, they made me believe that i should wait for their resolution. I followed up when they didnt keep promise and they repeated they would do on next day. I. E on 8th oct 2017, they messaged my refund is initiated. I invested my time and money for a windows product, they refunds it just because they cant ensure genuiness of product. I suspect lot people cheated in the big billion day name. Many fake products.

I need the product and service for which i have invested time and money, not the refund.

Thanks
Sudeep r k
[protected]@yahoo.com

I did a paid order for vu 124cm (49 inch) full hd led tv (50d6535),
Order id : od[protected], was expected on 27th sept 17. I got notification that it got delayed for 2 days. Since that day i am only getting new dates.

1) *27 sept 2017* (Committed date)
2) pushed to *29 sept 2017*
3) pushed again to* 30 sept 2017*
4) next date received *3rd oct 2017*
5) again revised it to *5th oct 2017*
6) new mail stating its delayed to* 6th oct 2017*
7) *7th oct* : status is :
"*delay in delivery - vu 124cm (50 inch) full hd led tv.*
*we are sorry for the delay in delivery. Please bear with us while we are
Trying to deliver your order at the earliest. Contact us
"*
8) *8 oct' 2017* status is still same!!!

I tried to call cc many time but no one tried to resolve it!
Some asked me to be on hold on call and after few minuets disconnected the call. Few replied the same "apologies, we are trying our best etc"

I have tried sending mails, i am only getting automated replies, stating issue will resolve in 24 hours.

Its been 12 days now, i dint receive my product. There is no tracking available on flipkart! Flipkart itself dont know where the product actully is is!!! Pathetic isn't it?

This product was a gift for my parents specially on the occasion of dussera
! I am very sad and disappointed and sad that it couldn't happen.

Flipkart, please look into it on priority and let me know that i am really getting my product delivered??? A product which you have been paid for

Hope i haven't made a mistake using flipkart!