Flipkart Complaints & Reviews

That engineer visited my house but he didn't understand the problem he didn't find out the trobul shoot he simply said my house electrical wiring is causing for that problem it's a bullsheet analysis we used some more android mobile no one divice didn't have that problem am trying to recharge my mobile in my friends home but no results same problem occurred lake of knowledge he given that report am a regular customer to flipkart previously am purchaged lot of products from flipkart but never happened like this now am feeling very bad about flipkart customer service it's not a matter of 10000 bucks if that phone blasted due to over heating who responsible for my life please try understand customer problem take your divic and refund my amount as early as possible otherwise am putting complent on consumer court this time i loose my confidence on flipkart once you think about flipkart brand image you don't sell this type of low quality and manufacturing default products

It is to inform that i had ordered dell inspire 3162, 11 inch laptop amounting rs.25562 through credit card on 21st september 2017 with order id - od[protected]. On 28th september 2017 i had received a package from flipkart. On opening the package i'm totally disappointed because inside i found prestige nonstick cookware, it costs about 2000 rupees only.. So i didn't fully opened it.. Immediately i had informed to flipkart customer care. So far no action is initiated in this matter by flipkart.. Kindly look into this matter as i had lost 25000 rupees.

I have purçhased tempered glass, the item was broken please help me. I paid 259rs for same today I received the product but it was broken. I have not paid for broken product. The details are as below

Email I'd of my account is anurupa.[protected]@gmail.com
I mnot able to open my account.i received some item which are different from the item that was described.now I want replacement and I can't able to do this.i am complaning to customer care by calling them but thy r not ready to help me.they told me customer service team will call me but they failed the dates for 3times.please resolve the issue as soon as possible.i m complaining from 25 the sep.i want to talk to anyone of concerned team.

So I called them with the software problem on the dell laptop, they said they will replace it. I told them that to go till inside and start the laptop, I put an ID and Password which is the username. I informed them that I do not know how to remove that, so send a technician from your side. THey agreed that the technician will visit my house by 29th Sept and he never came (I have proof for everything). Then my replaced laptop which was the new one came through eKart delivery. They disgareed to give me the replaced piece as there was a username. I told them the story and they just acted like #### ### and did not give me my replacement piece. Flipkart customer service did not help at all and now my laptop deal has been shifted to 6 th oct. I have been dealing with this #### nonsense since 15 days now. I AM FED UP. I am putting a court case against Flipkart and Ekart. I have the names of the customer service people whom I had conversations with. I am very serious now. Flipkart is just stealing money from customers. I cannot believe.

Also, flipkart stop being so scared and drop me inbox messages here. If you have the guts to deal with a court case against this nonsense, call the customer. ORDER ID - OD[protected]

Sir 15 days not open my account
New password update retry
Pls my Amount open
Pls Sir 15 time customer care call me
But no response pls unblock my account
My mobile order in Flipkart pls help
PLs exchange my old mobile
Pls me Sir my offer in Flipkart debit card value check me 5 to purchasing in Flipkart I my account check my account pls help neead

Attn: Order ID
OD[protected]

Name of the ordered product : Lenovo Smart Band HW01
Amount : Rs 1439

the product is in defective and doesnt respond to any movements. the band is useless since it has a defect on not displaying information on it.
I requested for a refund but the flipkart executives are so careless that they despite of mentioning on the app, the pickup address was put wrong, Uma was the first executive who assured that refund would be applied. but she without asking entered the pickup address which i did not wished for. i called the customer care 10 times then Nirmala spoke with me and promised me that once she cancels the refund request she will be able to change the pickup location. after asking her 5 times about the refund request being taken again, she promised it would. but the request could not be completed. she left me in the back to square one. where i started. the portal again shows refund cancelled, i spoke with the senior executive regarding this issue Mr. Pratap with Incident ID IN[protected] where he assured that i will be getting a refund against the defective product received. he was not at all helpful, despite of facing difficulty due to the repeated negligence of the the customer care team, senior did not care to raise a refund request. highly irresponsive support team. i have the entire conversation recordings with me. i shall be mailing you and the entire online blog websites to expose how Flipkart customer support team works.
you guys are unable to take one simple request to refund me on a defective product which has to be picked up from Delhi.

here are the details again-

Order ID OD[protected]

Pickup location -

Ketan Jhari
E block
Geetanjali Enclave
New delhi 110017

Phone [protected]

Request : REFUND

REASON: DEFECTIVE PRODUCT

Please contact the above given number for any clarifications [protected]
he is my husband and by profession Advocate. he is really pissed at the careless attitude of the executives.
shall move forward if no swift resolution is taken.

Dear all,
I think this is the right time to show you guys how the lower management of flipkart works. I don't think so that the persons sitting at top level does not knows about this major loophole. This is the right time to shake you guys up.
The call center really sucks. I called your customer service and every time they told me different stories. I am left with no option but to write an email to you and to my utter surprise, i had placed an order of samsung galaxy j5 original battery on 14 september`17 and i got that on time. After 2-3 days i place a request to replace it as it was not working properly and whenever i try to charge my phone. It was not getting charged fully and when the battery reaches at 40-50% my phone gets switch off automatically.

After replacement, again i’m facing the same issue and i have also contacted samsung service center to know if there was some problem with my phone or not. After checking my phone they have clearly told me that battery is not an original and it is local battery. Now my replacement time is already gone, so please take this on priority basis and assist me with the further course of action.

Order id:-od[protected] and seller name:-goglesourcing

—
Thanks & regards,
Vipin kumar
[protected], [protected]

Inspite of registering complaint (complaint No IN[protected] & IN[protected]the grevieance is not redressed and instead the product is cancelled sighting wrong reason of logistic issue.The customer care handing is really pathetic and unresponsive.Strict action should be take against the company for its wrongful doings.

Vide order id od[protected] i purchased 4 products on 22nd sep 2017 out of which one is syska x110 11000 mah power bank but instead of this product the supplier delivered a lower version syska power boost 100 10000mah.
I immediately informed the flipkart on their customer support link about it but nothing was done.
Today i send a msg to flipkart on facebook and they called me and told me that syska x110 11000 mah power bank is not available in stock so i should take refund.
It clearly indicates that flipkart sells more pcs. Then what is available in their stock and expects their customers to accept lower grade products in same price. If customers make complaints, they offer refund but definitely not all the customers are making complaints and thus flipkart is selling lower grade products and cheating with the customers.
I have clearly informed the flipkart people that i will not accept refund and only will accept replacement of the product with what i have purchased.
Surprisingly when i told them that i can wait ffor 7-8 days for replacement of the product they are not ready.
When i asked them that when the product was not available in their stock why did they sold it to me, they are saying it was available at that time but not available now.
Pankaj arya
[protected], [protected]

My last complain which was not resolved by flipkart but it was marked as resolved, i have shared all details there

Link of my complaint: https://www.consumercomplaints.in/flipkart-not-transferring-fund-to-my-bank-acco...⇄

My flipkart affiliate account associate with email id [protected]@yahoo.com
I have earned rs 3500 from affiliates and it was approved by flipkart,

But i am continuously mailing them to transfer the fund from last 4 months, but they are not transferring it, every time they say that it will be transferred by this months end, and now they have stopped responding to my mails also.

My flipkart account has been deactivated and now i want be activate it but it is not log in flipkart app.
I am unable to open my flipkart account,
when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this problem fast

Mobile No.= [protected]
Email id= [protected]@gmail.com

I have ordered one kent water purifier ace mineral for rs 10729 and payment made on 20.09.2017 (Order id od[protected] during their big billion days offer. I have received a confirmation message that my order has been shipped and will be delivered on 24.09.2017. But i have received a message on 27.09.17 that my order has been cancelled by the seller and refund will be given within 7 days. More over i opt for their no cost emi and that too processed at 14% interest. Similar offer were available at amazon and if i order from them this will not be happened. I have similar experience earlier also. I have lodged complaint through their app and customer care but nothing heard till date. This is indeed cheating and their response is of very low standard. I also ordered a chimney from amazon during this offer and it delivered well before my expectation. Many people known to me cheated like this by flipkart during their big billion day offer.

We purchased mobile from flipkart where there is no option to submit our gst number. Now since we want to claim setoff of the gst paid on mobile, flipkart is not allowing the same. We need to insert our gst with vendor. Since we are not having any contact details of vendor, we can not contact him directly. Please help us taking gst setoff. Thanks in advance

Dear sir/ madam,
Few days ago i have ordered one micro sd card as per above order number mentioned in subject line.
This morning i have received one email from flipkart about cancellation of my order by me but it was not cancelled by me.
Now the flipkart is going to refund my transaction money @ inr 629/- against the paid amount of inr 699/-.
My request is to investigate the matter why the amount is mismatched when this item not cancelled by me. Even still i am waiting for delivery.

Thanks & regards,
Bijay kumar panda
Phone - [protected]

I want to cancel my order my order num is
Od[protected] pls cancel this order

I have booked sony tv in the date of 20/09/2017 till not received. We have already called more than 15 time your supervisor did not given right information and u have given gati tracking id is fake or invalid[protected] it is showing 404 file not found your supervisor give in[protected] and in[protected] till he given promise date 27/09/2017 and again given new date 30/09/2017 and again giving 03/10/2017 and again giving 03/10/2017. I finally decided to complain with consumer department.

Purchased washing machine, order id od[protected] received damaged product on wednesday, sep 27, 2017. Chasing to return the product since last 8 days but very worst response from flipkart team. They have already taken back my running washing machine in exchange and now i am handicapped with this damaged product. Fraud commitment only by customer support. Firstly commitment for replacement given qnd after that given commitment for refund. Fed-up of false commitment and this is second experience with flipkart.

My name is prabhu prasad das. I ordered a lenovo k8 plus phone order id - od[protected] but when i found this phone it was a non volte phone when flipkart already mentioned it is 4g volte phone. Sir i want a volte phone in 9k but flipkart give me wrong information about it and distracted me. If i ordered something else i found a better volte phone in other companies. Why flipkart distracted to consumers to loot their money. I also call costomer executive they told me "we can't return your money or cant replace your volte phone in same price" they sent a repair enginer he also said that it is non volte phone. Why flipkart company give give wrong information to people to distract and loot their money... Please sir help me.

I bought a laptop from ur site on 23rd sep 2017..the order has been declined at ur side..as the entire payment has already been made through debit card..and already 10 days are over. but no refund has been made to my account till now..when i tried to locate refund status on phone.. refund has not been initiated from ur side..

the details of the transaction are given below:

Order I'd: OD[protected]. 0(1 item)
Order date Sep 23rd '17 5:57 PM