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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
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Flipkart reviews & complaints page 1730

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P
Paresh m bhatt
from Mumbai, Maharashtra
Oct 7, 2017
Resolved
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Resolved

Address: Thane, Maharashtra, 401107

I m totally shocked as well known online selling portal service to costumers

I have purchased chair by above mentioned order id delivery time showing 8 -10 days but delivered after 1 month

After checking i knew that its damaged and same day i complained for return and replacement

But after 1 month 1 person visited my place for installation even he dont know i have given replacement request

Finally today one person called me today he is coming to replace my chair

This is purely cheating to customer and no body responding properly
I am also going to register complain at consumer court
Nov 21, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Oct 17, 2017
Flipkart Customer Care's response
Interacted with the customer conveyed the apology refunded the part damage amount closing the issue
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    S
    sri25may
    from Chennai, Tamil Nadu
    Oct 7, 2017
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600096
    Website: www.flipkart.com

    Dear team,

    New order id; od[protected]
    Old order id: od[protected]

    As per the previous discussion with flipkart consultant, he has promised that after 10 days replacement police the balance amount of rs. 2880/- will be credited to my flipkart wallet for the new order. I also sent reply to the mail which i receive after the discussion but delivery failed. This is ridiculous.

    Kindly check and credit the amount of rs. 2880/- to my flipkart wallet account. Please find the attached pic for your kind reference and action.

    Thank you for your support in advance. Looking forward to your response.

    Best regards,
    Srivathsan j
    Nov 10, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2017
    Flipkart Customer Care's response
    We will revert on this.
    Oct 11, 2017
    Updated by sri25may
    Dear Team,

    Still waiting for your response.

    Regards,
    Srivathsan J
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      S
      Saurabh Sundaram
      from Palwal, Haryana
      Oct 7, 2017
      Resolved
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      Resolved

      I ordered moto z play mobile. And i am not satisfy with this product. And i applied for return policy. Then i received a msg that they will contact up to 18th oct but for return the product i applied on 7th oct. They are taking to much time. This is to disgusting service of flipkart. Now i have to wait for the more than 10 days.
      Even though amazon and paytm they are giving better service than flipkart in this area.
      Nov 8, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2017
      Flipkart Customer Care's response
      We will revert on this.
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        K
        Kariyappa
        from Mumbai, Maharashtra
        Oct 7, 2017
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        Address: 560068
        Website: Bangalore

        I placed order RM WORLD Tempered Glass Guard for Lenovo K8 for my K8 Plus mobile. But I received the small size of Glass Guard. Regarding this I called, request them to take it back and refund my money. They refused to do so. Previously also I returned mobile cover which was bigger than my mobile size but they did not refund my money.
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          M
          Monishadevi
          from Mumbai, Maharashtra
          Oct 7, 2017
          Resolved
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          Resolved

          Address: Thane, Maharashtra, 421501

          Placed ordered for lakme 9to5 primer + matte compact power on 5th oct 2017. I got the delivery of product on 7th oct. After unboxing the product i found that it's completely damaged from inside and broken into small pieces i immediately want to return the same through flipkart app in my order - retrun option but i didn't found any such... Have attached the screenshot for same.

          I need my product to be replaced asap.

          Regards, monisha
          Dec 3, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 23, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Nov 02, 2017
          Flipkart Customer Care's response
          Refund has been provided to customer hence closing the complaint from our end.
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            L
            Loretta Noronha
            from Bengaluru, Karnataka
            Oct 7, 2017
            Resolved
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            Resolved

            I have cancelled an order on 21st september 2017, vu tv and it's been 17 days still the order has not been cancelled and have not received the refund, my credit card bill date is by next week.
            Flipkart is held responsible for the inconvenience caused to their customer
            Very disappointed with flipkart every day they ask 24hrs time to resolve due to technical issue and now it's 7th oct.
            For flipkart 24hrs = to a month.
            I want this resolved within a day.

            Have attached the screen shot from flipkart with a promised date of sept 30th bt it's nw 7th oct and still they want more time.
            Nov 25, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Oct 08, 2017
            Updated by Loretta Noronha
            Need this to be resolved by 8th Oct itself..I have raised many complaints and till date no action as been taken, I can only hear the same old story from past 18 days
            Verified Support
            Oct 23, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            I Need this to be resolved by 8th Oct 2017 with no more extension.
            Already 18th days time has been given for flipkart to resolve the issue... should be ashamed that there is no technical support team for flipkart that cannot resolve a very simple issue... kindly take necessary action as I need the refund initiated tomo itself
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              M
              Mrugank Dholakia
              from Ahmedabad, Gujarat
              Oct 7, 2017
              Resolved
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              Resolved

              Address: 380009
              Website: www.flipkart.com

              I purchased panasonic 109cm (43 inch) full hd led smart tv (Th-43es480dx) on 24th september 2017 through flipkart. Product got delivered on thu, sep 28th '17.

              Order id: od[protected]

              For installation flipkart have contracted to thirdparty firm jeeves. From jeeves guy came for installation on 2nd oct 2017. He did installation and found that the tv was defective. Its led screen was not at all working and damaged. He took all the photographs for proof.

              I initiated the replacement of tv on same day 2nd oct 2017. Flipkart sent technical person from panasonic to verify the case. Technical person came to check tv on 4th oct 2017 and found the same defective item.

              He sent the status to fiipkart about defective item on 5th oct 2017 and approved for replacement. I also received message on my mobile on same day about it. But no action taken from flipkart till 6th october.

              I have called flipkart customer care many time but every time i only hear one thing they do not have any status update from technical person. Flipkart customer care are saying that it will take them 5 days to check email response from panasonic team. Even though i have got sms about same. They are asking me to wait till 9th oct only for followup status. They are not guarantee that they will do replacement after 9th. Panasonic team have sent response multiple time on my request but still flipkart says that they have not received it.

              It is not the first time i am facing issue. My friend also purchased same led tv with me and his item was also damaged and he also required lots of followup with flipkart to get it replaced.

              I has been headache to deal with flipkart as nothing is getting done. I think now i should never buy any thing from flipkart. Amazon is far better then this people.

              Request the replacement of tv
              #flipkart #panasonic
              Dec 8, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 23, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Nov 02, 2017
              Flipkart Customer Care's response
              We had interacted with the customer, customer confirmed that pick up done and replace product is delivered and customer is providing feedback that flipkart is taking more time to deliver and installation of the product. so told the customer that we will take the feedback. Hence closing the case
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                L
                Loretta Noronha
                from Bengaluru, Karnataka
                Oct 7, 2017
                Resolved
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                Resolved

                I have cancelled an order on 21st september 2017, vu tv and it's been 17 days still the order has not been cancelled and i have not received my refund, my credit card bill date is by next week and will flipkart pay me this money.
                Very disappointed with flipkart every dat they ask 24hrs time to resolve due to technical issue and now it's 7th oct.
                Fr flipkart 24hrs = to a month.
                I want this resolved within a day.

                Have attached the screen shot from flipkart with a promised date of sept 30th bt it's nw 7th oct and still they want more time
                Nov 25, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Oct 07, 2017
                Updated by Loretta Noronha
                Need an update on the cancellation as soon as possible
                Verified Support
                Oct 23, 2017
                Flipkart Customer Care's response
                Hi Team,
                We are unable to find order detail or register contact number for given complaint.
                We request you to get in touch with our customer care team on below detail.
                We're available 24 hours a day.
                [protected]
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                  9
                  9968118805
                  from Noida, Uttar Pradesh
                  Oct 7, 2017
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                  Address: New Delhi, Delhi, 110086
                  Website: [email protected]

                  My purchased mobile watch ORDER ID NO. OD[protected] dt 5/09/2017.step of this mobile watch & back cover broken. so i want to return this product. THANKS & REGARD
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                    A
                    amit pandloskar
                    from Mumbai, Maharashtra
                    Oct 7, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400012

                    Hi
                    I hv bought ifb washing machine through u.
                    The said installation has been cancelled without my consent. Past 14 days i m contacting i get same reply, give us a one day
                    The bulk pack machine is laying in my hall, n old one is exchanged. It a lot of inconvenience to wash clothes on my own.
                    None o[censored]r team member taking seriously either giving me false commitment, number, even service request id is wrong, as i checked with ifb team.
                    Do look into issue
                    It's highly intolerable,
                    My registered mobile number is
                    [protected]
                    You can track details
                    Nov 24, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
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                      T
                      Tarun Chongtham
                      from Delhi, Delhi
                      Oct 7, 2017
                      Resolved
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                      Resolved

                      Address: Dehradun, Uttarakhand
                      Website: Flipkart

                      I order a puma shoes from flipkart on 20 sept and receive my order on 26 sept and the product which i recieve was a old use shoes. And when i proceed for return, they refused to return my order many times. Still now the product has not been return. What's wrong with the flipkart. Is flipkart think that we are fool or they cheating the costomers. When i spoke with the flipkart help center, they told me that the will pick up my product as per my request but they didn't act as they said
                      Nov 9, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 08, 2017
                      Flipkart Customer Care's response
                      We will revert on this.
                      Verified Support
                      Oct 09, 2017
                      Flipkart Customer Care's response
                      The customer complaint about used product received. We had interacted with the customer and informed your return is approved and once pick up is completed refund will be initiated. Hence closing the complaint from our end.
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                        A
                        Amitsahji
                        from Bengaluru, Karnataka
                        Oct 7, 2017
                        Resolved
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                        Resolved

                        Address: 560090
                        Website: www.flipkart.com

                        Hi my name is amit kumar sah, mobile no [protected]. I have ordered a product through flipkart on 21th sept order id is od[protected]which is suppose to be deliver at 28th sept but till now it is not delivered. And if i m complaining they are telling it will be deliver by today or tomorrow and in complain status it is showing issue resolved. Kindly please help me with this issue
                        Nov 17, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 08, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
                        Verified Support
                        Oct 11, 2017
                        Flipkart Customer Care's response
                        We have interacted with customer and customer told it has been delivered. Additional assistance asked survey pitched. Hence, closing form our end.
                        Verified Support
                        Oct 11, 2017
                        Flipkart Customer Care's response
                        Please ignore above comment.

                        We have interacted with customer and customer told it has been delivered. Hence, closing form our end.
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                          A
                          AK Shay Reddy Gunna
                          from Harihar, Karnataka
                          Oct 7, 2017
                          Resolved
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                          Resolved

                          I bought a phone in flipkart on 23rd of october. It was not working properly when i called for return/replacement the technician said that there is no issue with the phone and if any thrn you need to provide a video proof.
                          Now again i am facing the same issue with the phone and i have recorded it.
                          So kindly come back and check the issue and replace me a new one.
                          Nov 24, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 23, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
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                            K
                            kinkar.chem
                            from Ingraj Bazar, West Bengal
                            Oct 7, 2017
                            Resolved
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                            Resolved

                            Address: Uttar Dinajpur, West Bengal, 733134

                            I had purchased this set on 31 st august, 2017. The price of this set is ~10, 500 inr.
                            At the starting of this phone, this set is not so become hot. But after some times,
                            I. E. 10-15 days, this set became too much hot when it is charged by ac (Electricity) source. Not only by charging, it became also hotter when i am surfing the net or making a phone call. Please do the necessary step to solve my problem immediate.
                            Kinkar biswas
                            Email id: [protected]@yahoo.co.in
                            Dec 3, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 23, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Nov 02, 2017
                            Flipkart Customer Care's response
                            We interacted with the customer and informed him to contact the Authorized service center and details has been shared hence closing the complaint from our end.
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                              N
                              Nav201090
                              from Agra, Uttar Pradesh
                              Oct 7, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110092

                              Hi this rediculous response from customer care and product like debris.
                              Hilarious sound wrost than local head phoned.

                              I have also requested to refund and return but there is no response and till i have not received my amount.

                              I have very bad experience with flipkart and i suggest to my frends n colluge that please don't use this.

                              I request to you please refund my amount and resolve my issue on priority.
                              Naveen bhati
                              Mob [protected]
                              Nov 26, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 07, 2017
                              Updated by Nav201090
                              Hi This rediculous response from customer care and product like debris .
                              Hilarious sound wrost than local head phoned.

                              I have also requested to refund and return but there is no response and till I have not received my amount .

                              I HAVE VERY BAD EXPERIENCE WITH FLIPKART AND I SUGGEST TO MY FRENDS N COLLUGE THAT PLEASE DON'T USE THIS.

                              I REQUEST TO YOU PLEASE REFUND MY AMOUNT AND RESOLVE MY ISSUE ON PRIORITY.
                              Naveen Bhati
                              Mob [protected]
                              Verified Support
                              Oct 23, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
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                                A
                                Amit Jawadi
                                from Dehra Dun, Uttarakhand
                                Oct 7, 2017
                                Resolved
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                                Resolved

                                Address: 249403
                                Website: Flipkart.com

                                I received scratched and used vivo v5 phone in open box. I show to the delivery boy at the time of receiving. I didn't open the box myself. I placed replacement but it was automatic cancelled without reason then i placed refund. Your technical from jeeves came and open the box which he mentioned in his report. I got a mail of return approved and a message of pick up but pick up boy didn't come to address and cancelled my pick up without my concern. Now there are more than 10 days against the 10 days replacement policy. But i made it just after receiving so it was delayed from flipkart side.
                                Order id od[protected]
                                Now i want refund my amount.
                                Amit. [protected]@gmail.com
                                [protected]
                                Nov 26, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
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                                  M
                                  Madhuri Sunhare
                                  from Indore, Madhya Pradesh
                                  Oct 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Indore, Madhya Pradesh, 452010

                                  I have purchased a mi a1 phone on 21 sept. 2017... There was a battery issuein my phone. A technician visited and told me to go service centre. And suddenly my mobile is not making phone calls. I requested for the replacement/refund... Technician did not respond properly... Now my phone is not working properly. Plz replace my phone and respond within 24 hours... Otherwise i will complaint in consumer forum with all the proofs...
                                  Nov 9, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 08, 2017
                                  Flipkart Customer Care's response
                                  We will revert on this.
                                  Verified Support
                                  Oct 09, 2017
                                  Flipkart Customer Care's response
                                  We have interacted with the customer, apologized for the issue, we have arranged for the Tech Visit and as per Tech Visit, no issue found. Informed customer to get in touch with the Service Center, customer stated that he have already visited there and they also could not give the resolution, (no issue found) Informed customer that if there is any proof from the Sc stating that the device is not working properly and they deny the service we will help you out. Closing the case stating he will have to get in touch with the ASC.
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                                    A
                                    akirocks@123
                                    from Ahmedabad, Gujarat
                                    Oct 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Valsad, Gujarat, 396195

                                    Hi sir/madam,

                                    Greetings!!!

                                    I wish to complain about order no od[protected] for sansui 1.5 to inverter split ac that i ordered on 05th october 2017.

                                    I am complaining because one of your executive has given me incorrect information regarding the payment option, he just ask details of my location to be deliver and told me that swipe machine will be available at your area under cod option, but it was not due to which we need to suffer a lot as we were expecting the delivery on urgent basis.

                                    I had a talk with one of your another executive neha for my issue but she was not able to help me with this, it is really a very bad service expected from flipkart, as the whole world is digital now and that agent of your flipkart is asking me to pay the amount in cash which is 27000rs not a small amount, please rethink on this issue and take proper action on those executives and the delivery person who are just ruining your company.

                                    I have ordered many items from flipkart you can check my order list but this one was really disappointing.

                                    I look forward to hearing from you as soon as possible to resolve this problem.

                                    Sincerely,

                                    Akash sinha

                                    Contact no: +91 [protected]
                                    Nov 15, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 08, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this.
                                    Verified Support
                                    Oct 09, 2017
                                    Flipkart Customer Care's response
                                    The customer complaint Wishmaster did not bring the POS/card swipe machine. We had interacted with the customer and explained about the cancellation and POS Machine. Hence closing the complaint from our end.
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                                      V
                                      Vinod VP
                                      from Thiruvananthapuram, Kerala
                                      Oct 7, 2017
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                                      Address: Thiruvananthapuram, Kerala, 695001
                                      Website: www.flipkart.com

                                      Not responding my return product
                                      VJ Interior Fabric Office Executive Chair. od[protected]
                                      [protected]@gmail.com
                                      lam purcharsing on Sun, 24th Sep.
                                      deleverd to[protected]trivandrum).
                                      but..
                                      missing some items
                                      l am retuend this product 2017-oct-03
                                      no reply, no message, no call
                                      irresponsible service pleeese... take action immediate
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                                        J
                                        Jaya Manasi
                                        from Delhi, Delhi
                                        Oct 7, 2017
                                        Resolved
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                                        Resolved

                                        Address: 563114

                                        Sir/madam i have booked thunder fit mens printed bandhanfrom flipkart till today iam receiving just message that out for delivery with tracking id fmpc[protected] from flipkart. But not item. Which phone number provid from flipkart is always switched off. I had belief on flipkart online purchase. This time i fed up. I never shop online from flipkart.
                                        Nov 24, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 23, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
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