Flipkart Complaints & Reviews

I had ordered 1 no of dual usb drive 3.0 from flipkart on 25th september 2017. The portal was showing the same for rs 999/- less 23% off, amounting to rs 768/- after discount. I have paid an additional of rs 70 against transportation. I received the same in packed condition on 28th september'2017. After opening the outer covering of delivery package i realized that the mrp on the product has been covered with the help of black marker. After checking it minutely i realized that the mrp of same is rs 749/- as printed on the packet and not rs 999/ what they claimed and showed on the portal.
This is loot what they are doing with the customer and misguiding them on the portal so that they buy their product. I have also registered a complaint with flipkart today morning at 11.00 am. Please help.

I ordered hp laptop of smoke grey colour.
There is a video of hp laptop on product page which shows the colour of latop black glass finish colour... So i ordered laptop. I thought that this was actual product video. But the product that i received is different colour from laptop that is showing on video. So i request please resolve my issue and send me the laptop as shown in video oon product page.

Sir, my mi redmi 2 having 16 gb internal memory and of grey colour bought it from your site in dec 2015, but i forgot my mi account password and id both, so sir i want my duplicate bill to get recover my backup from that account which is needed to show to mi store careand my detail of my mobile are
Iemi.1 - [protected]
Iemi 2 -[protected]
S. No - [protected]

Replacement
Jenix micro gps tracker, spy gps with audio snooping real time gsm / gprs / gps tracker for vehicle car / elderly / children / pets, with inbuilt battery gps device

Sir with refer to so many calls and and recorded the same by giving commitments by your people and non replacement of the product already many time explained the matter regarding defected prodct and waiting for replacement if not possible kindly arrange to refund immediately regards madhanohan [image: inline image 2][image: inline image 1]

On sun, sep 24th '17 3:00 pm i was order lenovo k8 plus (Fine gold, 32 gb) and its order id od[protected]. They provide me expected delivery details friday 29th sep-17, although i have been received message from flipkart that is said "your order has been cancelled" but i can't do anything to cancel my order. They automatically cancel my order without any kind of reason. I really interest to bought this product. They must immediately give a explanation for this. My side i don't cancel this order. Order cancellation report received only via mobile message not email

Product offer details i given you below:
List price 10, 999
Selling price 10, 999
Promotion discount
-2, 000
Quantity x 1
Price ₹8, 999
Offers applied
₹2, 000 off on lenovo k8 plus
₹2, 000
Jio special offer:get 60gb additional 4g data
₹0

I have ordered samsung galaxy on next, its tempered glass & back cover on 21 sep 17 in the offer period of 21-24 sep. Which was a offer period declared by flipkart, order get approved & material was supposed to be delivered on 24 sep, but i could not received the material, then i contacted to the flipkart customer care executives several times on 24, 25, 26 sept, they gave me assurance to wait till 26 sep. But un-fortunately my order get auto cancelled on 26 sep. When i contacted with customer care executive, they simply said sorry, they can’t help in this matter. I have requested to talk with the seniors to resolve the issue, but they simple denied, when i again requested to forward my call to seniors, they simple keep me on hold & after 8-10 minutes, call was getting ended.
So i request you to ressolve the issue & get my materials with the same price tag as per order.

Invoice number - fabbmr[protected]
From flipkart - cloudwalker cloud tv 139cm ultra hd (4k) led smart tv
Sold by - consulting rooms private limited
Gstin-36aagcc4236p1za
Order id - od[protected]
Pan - aagcc4236p / cin: u74900dl2016ptc291626

1. Tv was sold me as 4k-uhd with resolution of 3840x2160 pixel
2. Tv sent me is having resolution of 1920x1080 pixel

So tv was delivered is not a 4k-uhd. May be its fake product. So either it flipkart replace it with correct tv or refund my money.

My registered email id.. [protected]@gmail.com
My registered mobile.. [protected]

I have ordered the product and they said that will deliver by 5days for shipping time and till the product is not available to nearest hub, when i request call back from the team 1st customer support called me and said that there are some technical issues and again i requested a call back from the end they said that it will again 5more days to reach the product and this is too much delay for me
My family is waiting for to start the festival day with new tv but it is delayed and they are too disappointed about this thing

Hello,
I've been purchasing fifa pc game every year from your flipkart. This time, for purchasing fifa 18 pc i went through the details. There they have provided very wrong details of it from where to download. It's suppose to be downloaded from origin and not from steam but there had been clearly mentioned to be downloaded from steam. It's an utter wrong information so i feel confused to buy your product. Therefore, kindly correct it and sell the product else don't sell. I need proper reply for it since customer care not responding for more than couple of days.

I have received a damaged product : Hutz Tempered Glass Guard for Mi Redmi Note 4 Hutz from Flipkart for the having order: Tempered Glass Guard for Mi Redmi Note 4. It has no option to return means it is nonreturnable. So kindly let us know what should I do in this case. Could you please help me to sort out this issue.

I ordered redmi note 4 black variant which cost me Rs 9899. Seller cancelled my order. Its about seventh day after cancellation, flipkart do not returned my money back to my card.

order no. OD[protected]
Order date: Thu, Sep 21st '17 11:00 AM
My mobil no [protected]

Hi... What a worst service u have... I gave complaint also that delivery boy mobile number is not valid i tried to call him.. After given complaint also now u cancelled the product by ur own... Now i will not got that product by same price.. I never purchase product on flipkart again.. U can check attached file.. Also check ur delivery boy number... Fake service..[protected] (This number is not valid only given by u delivery boy).. I will message this complaint on social network also

I have purchased the product on 14 aug 2017 and received a defective product on 22nd aug 2017. I have requested for replacement, but those stupid guys are only making fake promises. Its more than one and half month and i am still waiting for the product. They are not providing the refund also. Don't know what to do? My order number is od[protected]. Please respond.

I recive item from flipkart on 23 sep which are faulty and damaged product with order id od[protected].
When i complain it the support team give 5 days to resolve your issue. But now they say i can't help with this matter.. You can't be returned any product back with related to this account and they locked my account.
I think that flipkart is a trustabale site.
But they cheated me.

I bought this product hardly one month before and am facing a lot of difficulties. This product is damaged and i would lika replacement. The phone flickers time to time, selects switches and apps on its own, gets hung, it is nothing like a brand new phone of 10, 000 rupees. I tried contacting on customer care and there was no response. What kind of service are you providing!

I ordered a mobile on big billion day sale, but unfortunately flipkart delivered a defective product. I raised a return request for the same on 25 th sep, there is no proper response from them and taking so many days just to contact customer. They are duping customers by attracting for a sale with their marketing style and then delivering defective product. Though they reduced the return policy to 10 days, still they don't stick to their policy. Request to check and replace me defective free product.
Always be aware, never buy products from flipkart esp electronics in sale.

I, tuhin subhra mondal have received a moto m mobile phone from flipkart on 21st september, 2017 where it has been mentioned in the specification that this is volte supported but after getting this seen that it is not, i have understood that i have been misguided by the online shopping website. I have requested to refund the item because i am not satisfied with the fraudulent business practice, but the technical team and customer service of this online shopping website is continuously trying to manipulate me and they are delaying the process because as per flipkart's refund policy the refund would be done within 10days after receiving the item. Now they have approved only replace but not refund. But i am not satisfied with this because i couldn't believe that they would give me a volte enabled moto m phone. I am extremely facing problem because of the delay and i need immediate solution against this malpractice of flipkart. I shall be highly obliged if you would take some necessary steps against this. I am attaching supporting documents.
Thanking you.
With regards,
Tuhin subhra mondal
Shyamaprasad pally, nischintapur,
P. O - rampurhat, p. S - rampurhat,
District - birbhum,
West bengal - 731224,
Phn - [protected],
Email - [protected]@gmail.com

Today is 28th of sep and i had ordered a smart tv from flipkart which was supposed to be delivered at my place on 27th. Now on 27th i received a msg from flipkart stating due to undue circumstances delivery will be late. I spoke to their customer service rep who assured me that delivery will happen today. I had ordered this product as it’s my mother birthday today. Now today i get a msg from flipkart that i will get the delivery and gave me number as well for the courier guy. I called him at 3pm to ask when will i get it today on which i was informed that it will happen today before 8pm. I had to call this guy numerous times till 8pm who informed me he is on his way. Around 830pm he said he is at borivali east in my area however the product still not delivered. I called again and now he says that his vehicle broke down and he is at malad highway. I asked him then why did i was misinformed that he is at borivali in which he said it’s by mistake. I requested to get the product delivered anyhow as it’s a gift for my mother on her birthday. Still he didn’t budge and hung up. I called flipkart and spoke to the supervisor named somesh who asked me to hold the line and then said delivery will happen tomorrow ie on 29th sep 2017. I informed him that this is misleading and i need my product on time now. Else i would like a compensation for the same. He rudely informed me tht i can cancel the product but no compensation will be provided. I requested to speak with his boss then on which he denied abruptly stating he will not transfer the call and i will not get any compensation for the hassle i had been through which i felt is demeaning as a customer. I would like some justic on this issue asap. Attached is the screen shot of my order delivery

I ordered a led tv from flipkart with following details
Order idod[protected] item)
Order date thu, sep 21st '17 7:23 pm

I called agent, he says tv will get deliverd by today max as today is expected last day for delivery of order. I waited and than called they said, my complaint will get resolved by 4th oct now. Flipkart is making fool. I was suppose to gift this to someone and now they are saying they need time till 4th oct. Highly unprofessional people. I will never buy anything from them and asks for the compensation of the delay that has happened from there side.

Every representative says sir sorry. I don't need your sorry. You troubled me, learn from amazon, how much they care for customer.

I purchased sandal on 21th, september 2017 from www.flipkart.com . They told me at that time your order will be delivered into 1 day only .Till now I am not getting my order. And they don't provide the detail of delivery also.
My name : Hemant shivhare
Contact : +91-[protected]
Email id: shivhare.[protected]@gmail.com
Order id: OD[protected]
I am doing RTI complain regarding this.