Flipkart Complaints & Reviews

My complaint no is in[protected]. I want refund for the sewing machine which i purchased. I do not want a replaced product.
Also i talked with ur customer care and he is very rude. His name is chetan. He is openly saying to move to amazon as flipkart can not refund money. This was not expected from flipkart. U r an indian company and u behave rudely with indian people...

I have ordered a intex power bank on 21 september... It is scheduled to be delivered on 27-28 september. But til now i don't have any update regarding the product delivery. When i called the delivery guy on 28 he said he will be delivering it by 29th because of some issue... But later on 29 there was no update regarding the product and when i called the flipkart they are just saying me to wait till 7p. M. When after waiting for two more hours i called the flipkart back again and then they just started telling that there are some operational issues at the courier end so they were unable to deliver and they started saying that they will deliver it on oct 4. I wanted to lodge a complaint on flipkart regarding this issue.

Dear team

Greetings

Below complain is regards flipkart against poor service

I am totally disappointed with your service, you people are not seeing at
All customer satisfaction.
I called 5 time today for a. C installation and which was schedule today but
No any response from morning, even i called jeeves but person denied for
Today installation. Also stated we have no any details from flipkart, is
This way to schedule service??
Is this is a right way to support your customer???

Today evening 8.45 pm i have spoken with flipkart senior escalation team
With vicky and stated i can not give you any surety and he is helpless to
Solve this issue, is that customer service?? Is this my duty to do follow
Ups with everywhere..
This is totally disgusting your height of ignorance with respect to
Customer. Pleas*e take action on priority *

Please find below text which was i received from flipkart

Installation scheduled: installation for sansui 1.5 ton 5 star split ac -
White with order id od[protected] has been scheduled with jeeves
Consumer services private limited. Your service request number for the same
Is 7i27-27013 flpkrt-3323420 and will be done by friday, sep 29,

Awaiting for your quick response

Regards
Chirag raval
Ahmedabad
Chirag. [protected]@gmail.com

I have ordered a phone vide order number od[protected] which was delivered to me on september 29 (Today). Ot was we’ll packed and seemed to be a brand new phone. But when i opened the box i found the phone wrapped into a blister polythene pack which is usually not present inside the box. My doubt was the confirmed when i switched on the phone without the sim and have found messages in the phone dated back to aug 10 which means the phone was a used one in the price and commitment of a new phone. Flipkart is just cheating customers. Had i not found those message’s i would have taken it as a brand new phone. I now wonder if the other non electronic products whose genuineness is difficult to check are delivered in original.
Had an amazing quality delivery and brand new phone from amazon previously.

I ordered a back cover with an order id od[protected] which is being cancelled without my knowledge and permission. Now the said item is out of stock. Also when i ordered the product it was available at a discounted price which i don't think wil be available at the same price as before. Please help me get my product at the same discounted price as i ordered earlier.

On 21st sep 2017 i have ordered acer gaming laptop helios g3-572 from flipkart on big billion day offer for rs 74, 990/- order # od[protected] which was actually advertised for rs.59, 990 through out by flipkart. At the time of booking the price was changed to rs 74, 990/- so i booked for rs 74, 990/- and paid full amount through internet banking. On 26th sep 2017, i got the info on track orders that my shipment is "undelivered due...

Hi,

I purchased a phone from flipkart panasonic eluga ray, but the battery of the phone is draining in just 4/5 hours of normal uses. I complain for refund the phone but executive denied and send technician for checking the phone. He checked and there is no improvement in performance but my replacement request has been canceled. And customer care support denied to replace the device.

It is like harassing the customer and making fool. You guys are playing with hard money of the consumers.

I request you replace my device.

This is very frustrating from flipkart side.. We had ordered a vu tv on 21st sept 2017 supposed to be delivered by 26th sept, i had been following up n the executive keep saying tomo tomo, n finally it's 29th sept the customer care executive is saying again to wait till 30th sept... Would like this to get resolved at the earliest. Never expected flipkart will disappoint their customer so much.. No proper update at all.

I ordered lenovop2 from flipkart on 21st sept 2017..
Note : (While the product was in stock.)
I placed order successfully.
Delivery date shown as 27 th sept..
Product not delivered till date.
Checked status... Only shows seller is processing the order...
After 5 or 6 complaints finally the flipkar support team emailed me.. Pls cancel the order and place new order...
Really flipkart really... U want me to cancel the order and pay more 2000inr extra now...
I had successfully placed order in big billion day offer..
I will not cancel the order at any cost..
Its urs fault.. U hav to compensate the issues. I want my product which i ordered.. I will not cancel my order

After wasting whole day for waiting of arriving product & calling to customer care number they said "wait at least 7:00 pm & at the last i call the delivery man & he said 'i shall come at 10 or 11 pm" at night.
So, i want my product as soon as possible.

Dear sir/madam,
1. Refer to telephonic complaint at flipkart call center on 15 sep 17 and subsequent emails to"[protected]@flipkart.com"with cc to others from 16 to 20 sep 17 about the fraud in which 14 unauthorised transactions have taken place by using sbi atm belonging to ibrahim khan for the unauthorised purchages on 15 sep 17 by unknown culprit.
2. Separate complaint to cuff parade police station on 15 & 16 sep 17 and sbi gateway of india branch on 16 sep 17 have been made by ibrahim khan and tarannum khan. Copies of complaints and details of 14 transactions are attached here with for ready reference and necessary action please.
3. What is most disheartening is that ins pite of several reminders to flipkart not a single reply or response has been received yet.
4. Not withstanding the above, it is requested that consignments ordered be stopped and culprit be brought to book. The amount rs 20818/- deducted from above mentioned account be refunded at the earliest please.
Thanking you,
Sincerely yours,
Commander (Indian navy) virendra chowdhary*
*for tarannum ibrahin khan & mohd ibrahim khan*
*mob: [protected], [protected], [protected]*

Order id od[protected] i order redmi note 4 4gb ram 64 gb internal colour gold on big billion day from my flipkart account on cod rs 10999 after 2 days the parcel is delivered me and i pay cash 10999 and only after five minutes i open the parcal when i open it i am shocked to see the handset and the assesries are missing and some pieces of bricks in it i call the delivery boy and delivery boy say call at flipkart custmer care and then i call customer care and raise a complaint only after five minutes i receive a message that your complaint is rejected by the seller and then i open my flipkart account it is not open when i call customer care again they said my flipkart account is blocked and till now after ten days it is blocked and custmer care exucative said they could not raise a complaint untill my account is unblocked by flipkart

I booked lenovo k8 plus (Venom black co lour) (Order no. Od[protected] mobile phone through your
Web site on 23/09/17. Today is delivery date of mobile but current status not updated in your website &
Not showed his courier tracking no. I also called customer care but he didn't given positive reply.
Your executive only booked my complaint.

Please look into the matter.

I had placed for an acer predator laptop vide order no od[protected]. The order was not delivered during the expected delivery time. Flipkart shows the reason as damage of shipment during delivery process. The laptop while being sold had a condition for 10 days replacement. Initially the customer executive said that another one will be delivered within 2 days.
Again i got a mail asking to cancel the order. And place a fresh order for the same. Placing a new order meant higher price for me. Later they said that the product was out of stock. When the laptop is being sold in a condition of 10 days replacement, that means the seller obviously has provision of other laptops.
When i denied to cancel the order, flipkart by itself cancelled the order and notified me via email.
I want the ordered laptop at the same price. Please resolve.

I purchased moto e 4 from flipkart, which they delivered it as on 25th sep 2017. I am shocked to know that the mobile is defective with power button and display is not showing. I had hope on flipkart that it would not disappoint its customers. I am very disappointed with the product what they have delivered. Kindly help me to take refund. The customer care executive says that it is not possible to refund but need to replace with same dealer. I cant believe the replacement will be perfect. Flipkart is cheated me. I dont want to purchase anything from flipkart. I dont want replacement, refund my money immediately.

I have deactivated my flipkart account mistakenly, now i want to reactivate it and m not able to do so.
Also i am not able to connect to the customer care number.
Plz help
I have been trying for quite some time now. It has been too long. I wish the problem gets resolved as soon as possible.
I need a 24/7 customer care number for further enquiries.

I have ordered one mobile, samsung galaxy on next, one tempered glass, one back cover vide order no-od[protected] on 21 sep 17 which was a offer period from flipkart (21st to 24th sep 17). The ordered get approved & material was supposed to be delivered on 24 sep, but i could not received the material, then i contacted to the customer care executives several times on 24th, 25th, 26th sept, they gave me assurance to wait till 26 sep. But un-fortunately my order get auto cancelled on 26 sep. Within 1 hour after my conversation with customer care executive. When i contacted with customer care executive to know the exact reason for cancellation, they could not be able to give correct feedback & they simply said sorry, they can’t help in this matter. I have requested to talk with the seniors to resolve the issue, but they simple denied, when i requested to forward my call to seniors, they simple keep me on hold & after 8-10 minutes, call was getting ended.
So i request you to resolve the issue & ask flipkart send the materials at the earliest with same price declared at the offer period.

Dillip kumar sahoo
Cell-[protected]
[protected]@gmail.com
.

I have order vivo v5 plus from flipkart on 24 sep 2017 in big bullion offer order id - od[protected], order got cancelled from flipkart on 29 sep 2017 but status showing customer rejected order, when i given call to flipkart on 29 sep 2017, call center agent is telling that i have rejected order and i have to re order. I told her that i have not rejected order, it is your system error and you have to fix it, but she told me that it cannot be done and no investigation will be done. She also did not provide any phone number or email id of superior

I purchase rd case flip cover on 8 july 2017. On this product is small in size so i requested for replacement many times but replacement not complete. After that i requested for refund return is complete on 22 august 2017 but refund not complete still now. I call flipkart toll free number and email many times but my problem is not resolved. And also contact to ekart courier service.

Dear mr. Sachin bansal, director of flipkart.

Tv installation order number: od[protected]. As mentioned order id, that lg tv i had received on 26th sept 17 in the morning session. But till now nobody had call me or till now i don't have any information about installation of that tv. Its mentioned in flipkart website 28th will install. Today is 29th sept 17 but still it's showing in same in website. I had given complain but no response till now. I am very very disappointed with this kind of services. If it not possible to done the installation then i will probably returns the products. Because it is not possible keep the same for show up purpose. This is unacceptable service from flipkart. When called to customer care executive, they said that they don't have any information when will come and who will come. No contact number also they provided me. Request you to look into the matter and resolve the same asap.

M really disappointed with this kind of services from flipkart that too also in bangalore only. I don't in other places.

Regards
Md mofidul islam