Flipkart Complaints & Reviews

Sir my order number is OD[protected]. I want my order at pin 855101 but courier boy told me that he can't deliver at my place. At the time of booking apps show the delivery location at this pin 855101 address. Please clarify my problem.

Dear sir,
I purchased a mobile from flipcart portal for gifting purpose.

I ordered a mobile (Coolpad note 5 royal gold 32 gb, order no od[protected] on 23 sept & i received my delivery on 27th sept. I made my payment through card.
When i opened the mobile, i found that the sensor of this mobile are not working. There is option for sensor but the software is not there that why its not working.
Am also an engineer, i checked it properly but not working.
On 27th, i sent a request for returned/replacement. Flipcart give me a time slot for discussion on 28th.
I cleared all my issue to the caller but he is not agree on my points & he is force me that all are right on mobile with out checking any thing.
Without agree, he gave me the another date 30rd sept for discussion. On 30rd they call me, i hold the call more than 10 min but no one ready to talk to me.
Now again they give me the date 1st oct.

Mobile description clearly mentioned the availability of sensor but not working in the product.
I request, please arrange to return the product asap. My 100% unsatisfied with this product.
Am agree to buy another mobile/product against this purchase.
Please do the needful on priority.

Regards
Vijay arya
[protected]
[protected]@yahoo.co.in

I had ordered a casio g shock watch. Order is approved but they are not processing it. My first delivery date was 27 september. Now they change it to 3 oct. Still it doesn't show me where my order reach. I talk to them they told me that its seller's reason we'll try over best and blah blah. Help me. I already made the payment. And they all are saying repeated lines

Order id: od[protected]
Date of order sun, sep 24th '17 11:32 am
Customer id: [protected]@yahoo.com

I had placed an order on 24.09.17 for micromax 32 inch tv in which 3 offers were available: a promotional offer, an exchange offer, and sbi card instant discount offer. The first two offers were applied and i paid through sbi debit card for availing the sbi card offer of rs 1500 instant discount but the sbi card offer was not made available to me whereas i was meeting all the conditions given in the offer. I had even contacted customer care also before making payment and i was assured that the discount of 1500 will be made available to me after making the payment. However, the full amount was debited and the rs 1500 discount was not given. I requested flipkart through email to provide the discount/cash back to me as promised by the customer care executive on 24.09.17, while making payment to flipkart.

I have sent several emails and also contacted customer care but no relevant reply has been received. Only auto generated resposes are being recieved with no relevance to the complaint.

Are the offers advertised only for luring the prospective customers and not actually providing them to the customers? This clearly amounts to trade malpractices. I should be refunded rs 1500 against using the sbi debit card as it was advertised on the product.

Praveen arora
Customer id: [protected]@yahoo.com

I had on line purchased luggages from american tourister
Order id[protected]
And[protected]
Promised to be delivered on "03 oct"
Despite my conversation with the courier and apprising him of my absence till the promised date which was 03 oct the delivery has been cancelled by the courier.
Worse when i spoke
With customer care and subsequently with some senior manager ms. Pooja i am told its fate accomplie and place a new order.
This is breech of contract and forgery as i had availed tbe sale and the rates have now fluctuated.
Secondly how can the order be cancelled without my consent. The feedback from customer is not obliging but mandatory.
This is appalling and unprofessional and if this is your "billion day" sale trust me you @ flipkart have chosen the wrong person.
Please facilitate the delivery by tomorrow else i would not hesitate legal action.
Commander
S k chakraborty

My order id is od[protected], which has multiple shipment. I had placed my order on 21st september. Since then there is no update in delivery status. Delivery date of one item is 3rd october which has been shipped on 26th october and the other item is not shipped yet status is showing order is placed and payment approved. My question is whether i will get my order on time or not?
Please help.

I bought redmi note 4 from flipkart on 21/09/2017 in big billion day sale. The phone was delivered to me on 22/09/2017. The phone has unstable display. Does weird things on its own. When i open any app, it selects options on it's own, scroll ups and down on it's own, flicker and does weird things on it's own. For example if i open google chrome and search something on google, after few seconds it start opening links on its on, goes back, scroll up and down, blink, flicker etc. It happens with almost all apps. If i open some app where i have to type text, it becomes difficult to type because the screen is constantly changing. First i thought it may be software issue and will go after update. But when phone updated itself and even after update the problem continued, i filed return request at flipkart. Flipkart called me same day and promised me that do fastboot once and use for phone 24 to 48 hours and if still gives problem, they will accept my return request. But from that day flipkart is just doing timepass. I remind them everyday on twitter and the reply i get that we are working on it and you will get call or email etc. I have come to know flipkart is fooling me. I have read similar complaints about redminote4 here. It looks flipkart is selling defective redminote4. I want refund

Sandeep awasthi

I have ordered a samsung 108cm (43 inch... With order id od[protected] from flipkart on 22nd september using my debit card. Initially flipkart provided the delivery date on 25th september. But they didn't deliver the product as per their promise. I called several times to their customer care but they are extending the delivery date day by day. Wherever they are updating a fake message in product status section as "no response from customer side". I have raised complain regarding this fake messages to them but they didn't take any corrective action against it. Today is 30th sep still the product is not yet delivered to me.
I have invested lump some money on this and my money have been blocked from so much days so i need compensation for this from flipkart.

Halo i am vivek hegde
From karnataka
I am order on flipkart 24/9/17 lenovo k8 plus rs 8999
Order i'd : od[protected]
But 2 days after seller cancel the order but till amount is not refunded. Only phonepe wallet amount refund rs 1705 on 27/09/17.
Balance amount rs 7222 not refunded my account.
I am so many times complaint but flipkart not correct ans and no slow the problem.

Pls slow the problem and tell me todayall amount refund and give me interest and waste my time pls give me amount.

Sir i have booked a mobile about 7 days back (Lenovo k8 plus) during flipkart sale days (Booked on 24 sep 17) as i have done a payment through debit card of rs 8099.00, as flipkart does not mention at any place that if phone is not deliver on time they will cancel the order they have taken the money & kept with them for 7 days after 7 days they have told me that ur order is cancel due to phone not avilable. Why u r refering a sale when u have no products. I have talked to mr sudherashan who told me that i m flipkat's manager. Now they r giving my money back but why these offers are given and why these orders have taken if they do not have phone.

On 21st sep 2017 i have ordered acer gaming laptop helios g3-572 from flipkart on big billion day offer for rs 74, 990/- order # od[protected] which was actually advertised for rs.59, 990 through out by flipkart. At the time of booking the price was changed to rs 74, 990/- so i booked for rs 74, 990/- and paid full amount through internet banking. On 26th sep 2017, i got the info on track orders that my shipment is "undelivered due to shipment damaged". When i contacted customer care i was informed that my delivery will be done by 29th sep 2017. But on 29th sep 2017, i received a call at 6.05 pm from flipkart customer care saying that the shipment was damaged and the product is out of stock now. So there is no option other than cancelling the order and the order got cancelled from their end. At that time when i checked the flipkart the product was out of stock as mentioned by them so i agreed for cancellation. But after 2 hours when i checked the same product was seen to be on flipkart. From that it is to be clearly make out that flipkart and retailnet seller is making fools of their customers understanding the demand of the product. Also they are asking 10 days time for the refund. I request you to take action for this fraud and provide me with the laptop which i have ordered.

We are pleased order on 19th august 2017 of silverwala 999 pure silver astavinayak ganesha darshan photo frame (14*12) showpiece - 1.5 cm my order no. Od[protected] the above order item is received in damaged condition, seller not send proper packing so my item is damaged after i have requested for same day for replace then seller sent wrong product very small pack so i have rejected, sellercalled me and ask next item is not available and will be available after 4 to 5 month, then i have requested for refund, filpcart customer care says now your 10 days replacement is over,
Please let me if flipcart is not sent correct product & they also have not in stock so what is my mistake... Please replace another or please suggest us what to do... Such a wrost service from flipcart, one supervisor spoke with me in wrost language. Even i am requiting to replace the product. Such a wrost service which i never ever seen in my life..

Darshan ashar
[protected]

Mailed/Asked Ecom express 3 times to call on mobile number of mine -

I need this product at any cost, that's wrong and cheating !
They should deliver the same product(School trolley bag) at same price, as now price has been approx. 800 Rs more for that product.

I am unable to reach any of the customer care officer so i am writing these letter. Some month back i have purchased sennheiser cx-213 earphones. But now one side is not working and other side is also in a bad condition. You have given me 2 year warranty. Kindly help me to get it replaced. I always prefer flipkart over all for its services. But first i am getting disappointed as i am not able to approach the company.

It is extremely sad to learn that both my orders had been sold to me without conditions legitimately visible on the site. If so much so as a scratch was an issue for a product exchange. Flipkart had to be more elaborate in their t&cs. I had to cancel the order for the laptop and i made do with that fact.

When i called their customer service regarding the issue i asked the executive that my second product won't be affected in this case. She agreed, assured that my weighing scale delivery is on schedule. I believe the company has the call recording. Why should i reorder? Sale season, no sale season, courier, seller issues have been a constant in 4/5 orders for me. It is dissatisfying to know further that the company is least bothered to help customers in their problems. Putting it on the policies is a convenient excuse. Why can't cancellations be reworked on if the consumer is not wrong at all?

I have been facing random cancellations from flipkart consistently and nothing has really changed. What is the point of giving the company a feedback? Ill-informed, ill-managed customer relations have been a part of my flipkart shopping experience through and through.

Order id: od[protected]

Scheduled delivery date i. E. 27 has been postponed, it compelled us for tracking on 29/09 ; the tracked order was out for delivery at 1147 hrs and at 1731 hrs., we called twice at flipkart and was assured the delivery by 1900 hrs followed again by the receiver to wait for the guaranteed delivery. We wasted whole day for the order to arrive but at 10:10 p. M on the same day we received a sms saying that our shipment was undelivered. Today again the whole exercise has been repeated in tracking, calling flipkart, ecom express but all our efforts have not yielded any results so far and the consignment is still mysteriously undelivered at 1800 hrs. Dated 30/09/17. This whole episode depicts and proves negligence, deficiency in service and unfair trade practice on the part of flipkart and its agents. Suitable compensation for the mental agonies faced by us, (Failure to deliver as per promise) is desired from flipkart. Along-with delivery of our consignment immediately.

Sarthak
[protected]

My order was not delivered

Now you'll are not giving any valid reason.
And asking to order again after cancellation procedure.
I was also not informed about the cancellation procedure. This was not expected the you sincere esteemed.
But will i get those offer which i was getting in the big billion days.
Kindly resolve my problem

Lenovo core i5 8gb
Rs 35990

I ordered casio smart outdoor watch from i ordered casio smart outdoor smartwatch from flipkart (Order id od[protected]
But i got different product with flipkart box. I raised a complaint against this particular issue. I contacted flipkart customer care many times about this issue, they said that they will check and call back with in 2 or 3 business days. After that particular time they are repeating the i have to wait more days. So i kindly request you to refund my money. And i got a mail from flipkart will no longer be able to login to your flipkart account. Because o[censored]nusually high number of returns in your purchase history. This is caused i cancelled that order because wrong item was ordered. I already attached photo of item which i ordered and which i got from flipkart along with this mail. So kindly refund my money otherwise at least replace the item.

I am trying to contact u since morning but it sayu ous executive are busy i need an urgent talk wid ur executive please help me out... I want to change my shoes it is bigger in size i want shoes of 8 number but it is to big and it is of 12 number so i want to change the shoes i want to exchance same shoes but with smaller size so please help me out wid this problem...

I ordered power bank and i got[protected] as a delivery date.
That day i called to the delivery boy and he told that he will come by 6:30pm but he didn't came.
By tomorrow i got a message like your product was delivered at 1:24am on[protected].
It was impossible to deliver a product by early morning 1:24 am.
I didn't got any response from flipkart.