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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
Complaints 47285
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Flipkart reviews & complaints page 1737

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B
Bittu@123
from Mokokchung, Nagaland
Oct 5, 2017
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I don't recieve my refund amount till now .. my refund id is[protected]
The date of refund in my bank account is 4th october but till now i don't recieve
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    Avxk
    from Kanpur, Uttar Pradesh
    Oct 5, 2017
    Resolved
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    Resolved

    Address: Sitapur, Uttar Pradesh, 261001
    Website: Official app

    I had purchased swipe elite handset on 27 september 2017 but now it is not working properly its back button is totally working badly anytime it works and anytime it hacks so now i want to replace it immediately in any condition i will never take my touch glass and back cover price replace i want to replace my handset only i have already complaint it my complaint number is[protected].
    Dec 6, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Oct 05, 2017
    Updated by Avxk
    I had purchased swipe Elite handset on 27 September 2017 but now it is not working properly its back button is totally working badly anytime it works and anytime it hacks so now I want to replace it immediately in any condition I will never take my touch glass and back cover price replace I want to replace my handset only I have already complaint it my complaint number is[protected].
    Verified Support
    Oct 23, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Nov 02, 2017
    Flipkart Customer Care's response
    We had interacted with the customer he says i got mobile but facing so many problem so wanted to refund or exchange with other brand so information is given to customer that as per flipkart policy there is no refund or exchange only replace with same n model so customer agreed. also provided swipe brand number service centre:[protected]
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      R
      Ravi Govil
      from Chennai, Tamil Nadu
      Oct 5, 2017
      Resolved
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      Resolved

      Address: 560018

      Hi,

      Just when i wanted to buy the Alcatel A3 10 tablet on Diwali offer as i missed that on Big billion day sale, i see that there is no offer at all on the product.

      I have waited for so long just so that i could get something on Diwali offers but whats the use of offers, i really need to buy that and there is no other source for me to buy that.

      If you can help or advice if there is going to be an offer soon, that would help me and i am really disappointed this time
      Nov 24, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2017
      Flipkart Customer Care's response
      Hi Team,
      We are unable to find order detail or register contact number for given complaint.
      We request you to get in touch with our customer care team on below detail.
      We're available 24 hours a day.
      [protected]
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        S
        shashipatel11
        from Surat, Gujarat
        Oct 5, 2017
        Resolved
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        Resolved

        Address: Surat, Gujarat, 394101
        Website: www.flipkart.com

        St sepi have purchased whilpool 292 ltr refrigerator on 21se sep i got it on 23rd sep and i got some scrathes on the refrigerator, and the same is convyed to flipkart by his delevry boy at the time of delvery and from that day daily i am connectiing to flipkart for the replacement but still they are processig my request for the replacing and in that they have sent the engeneer 2 times for the isiting the site by why this is require as your delevery perosne has already taken the picture, order number-od[protected]
        Dec 3, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Oct 30, 2017
        Flipkart Customer Care's response
        We had interacted with the customer processing replacement. provided replacement date 13th Oct closing case
        Hi my account with phone number [protected] has been deactivated I would like to re activate it
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          S
          shagufa naaz
          from Kolkata, West Bengal
          Oct 5, 2017
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          Address: Kolkata, West Bengal, 700016

          I want to cancel an exchange order. My order number is OD[protected] . Please do the needful.
          It was a poison ivy casual full sleeve women's white top. Please look into the matter it is supposed to be delivered on 9th of October, i want it to be cancelled before that. I hope the matter is resolved.
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            V
            Vishwas27
            from Delhi, Delhi
            Oct 5, 2017
            Resolved
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            Resolved

            Address: 395009
            Website: Www.flipkart.com

            I bought i phone 7pluse 128 geb from flipkart on date 21 sep 2017. It delivered me at 25 sep 2017. As i open box it has blackish tint/ low brightness at right side of display. Within 2:30hrs i contacted helpdesk of flipkart for replacement. They guide me to contact authorised service centre of apple. I approach to service centre and they’ve agreed on that device has problem. But they denied for replacement saying that only seller could replace device.
            Service centre give me report that device has problem and guide me to approach to seller/ flipkart.
            Then i contact to flipkart for replacement, they denied and said that apple authorised service centre will replace device.
            I am very frustrated after investing huge money can’t get my replacement from either seller or service centre.
            Nov 28, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
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              J
              jainprakhar93
              from Pune, Maharashtra
              Oct 5, 2017
              Resolved
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              Resolved

              Address: 560034
              Website: www.flipkart.com

              Hi team,

              I have reported my issue at least more than 10 times. I have explained the issue to more than 5 of your representatives, had a conversation with your escalation department as well as senior executives.

              The issue is with the table tennis racket.
              Order id - od[protected]
              Stiga carbon cr g4

              I have received a bad quality product for which i reported few days back, i got a confirmation regarding my replacement but it is not been replaced till date.
              I connected many times and was always told that this is due to the technical fault and this time your racket will be replaced. All was fake, every now and then you people make sure that this will be done next time but it get automatically cancelled. Pfa copy below.

              What i think is you people are making me fool and wasting your's as well as my time. I have already wasted my hell lot of time on this.

              I want a serious escalation on this or i am gonna escalate this at my level. Already had a discussion with my lawyer to lodge a complaint against flipkart in consumer forum.

              Mark my words - i will take you people wherever you belong.

              You people are making fun of your customers, if you cannot provide services you should stop selling products. I have been connected to flipkart from last 4 years and i was biased only to it but this is the last time i have ordered. I have never expected this type of service from flipkart.

              I want this to be escalated within 24 hours otherwise you people are going to bear.

              Prakhar jain
              +91-[protected]
              [protected]@gmail.com
              Nov 23, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 23, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
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                P
                padmakardasi
                from Hyderabad, Telangana
                Oct 5, 2017
                Resolved
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                Resolved

                Address: 500015
                Website: flipkart.com

                Sir, i have ordered ifb 6 kg fully automatic front load washing machine at flipkart.com on 20th sept-2017 and my expected delivery date is 21st sept-2017 and they rescheduled to 28th sept-2017. It is not happend.
                So on 29th sept-2017 i rescheduled to 4th oct-2017. And daily i am contact to flipkart customer service they are giving false commitments and promises. Toady morning i. E, 5th oct-2017 i contact to flipkart customer service mrs. Ankitha promises me to send me an email and sms update regarding my product, but still is not happened. They are totally helpless to me. No one is solving my problem. Sir, already 15 days passed and i already paid money of that product. The amount i paid is? 17999/-. My order no is od[protected] and my reg no is [protected]. Sir, you are only my last hope. Otherwise i don’t left with any option i have to go legally then. Sir, please look on this issue & deliver my product. Daily i spent two hours by talking to your executives but no one is doing anything. Courier partner is e kart. Ekart logistics tracking id: fmpp[protected]
                Nov 30, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 23, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Oct 30, 2017
                Flipkart Customer Care's response
                We had interacted with the customer customer requested to cancel the item as the promise date was too long. Hence assisted the customer. closing the case.
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                  G
                  Gnanashree P Mukkesh
                  from Korampallam, Tamil Nadu
                  Oct 5, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560068

                  Ordered order id - od[protected]
                  Philips qt4005/15 pro skin advanced trimmer for men
                  Black
                  Seller : retailnet

                  Philips trimmer which i ordered on march 11 2017. Charger for that trimmer is not working now.

                  Charger of philips, which was worked fine at intial stage. After one month it s not working fine.

                  Kindly help me on this issue.

                  Please help me for the replacement or any other solution for this issue.
                  Nov 30, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 23, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Oct 30, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer, apologized for the issue, informed the replacement policy, and advised to visit the brand. Customer agreed and closing the case.
                  I booked dell laptop and showing its not delivered. Flipkart cancel my order and return money.
                  I want that shipment at same price.
                  Accessories - earphone missing
                  My order which was made four days back is yet to be processed. I'm not happy with the delivery time you take
                  Order was placed on 21st September and promise date was 26th September but still the product is not delivered and each time when call new delivery date is updated worst service
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                    J
                    Jeevan Sirdeshpande
                    from Mumbai, Maharashtra
                    Oct 5, 2017
                    Resolved
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                    Resolved

                    Address: Belgaum, Karnataka, 591123

                    I had ordered lenovo k6 power mobile phone on sept 21st and the delivery was supposed to be done on 26th sept, but still i have not received the mobile. I had called the support team many times and i have informed them that my product has reached wrong location and requested them to contact the logistic team to reschedule the order to right destination but the technical issue hasnt been resolved and the delivery date is getting postponed unnecessarily without any knowledge of delivery.
                    Dec 4, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Verified Support
                    Oct 30, 2017
                    Flipkart Customer Care's response
                    We had interacted with the customer, regarding the order status and said sorry for the courier return and provided the refund TAT and requested to place a fresh order, meanwhile the customer voice was not audible, gave a disclaimer and disconnected the call.
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                      R
                      Rocking Sateesh
                      from Coimbatore, Tamil Nadu
                      Oct 7, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600010

                      I ordered a product with pack of 2 in flipkart, but instead i received single pack,
                      please solve my problem
                      order id: OD[protected]
                      Hii team,
                      Thanks for looking into my request.
                      If you observe the discription of the product which i brought, it can be clearly seen "pack of 2" on the discription, but i received only one piece..., However product is not tampered, but I think it is sealed again after tampering... please look into that and solve my problem

                      Regards
                      Sateesh
                      Nov 12, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 08, 2017
                      Flipkart Customer Care's response
                      We will revert on this.
                      Verified Support
                      Oct 09, 2017
                      Flipkart Customer Care's response
                      Replacement provided to customer hence closing the complaint from our end.
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                        S
                        SS Gautham
                        from Pathankot, Punjab
                        Oct 5, 2017
                        Resolved
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                        Resolved

                        Address: Yanam, Puducherry, 533464
                        Website: Flipkart

                        I had placed an order for dell inspiron 3162 laptop on 21st september 2017 vide order id. No. Od[protected], by paying 25562/- paid through credit card., following this the flipkart had cheated by delivering prestige non-stick cookware costs about rs.[protected]/- only. Therefore, i had informed the same to flipkart customer care but no action is taken by the flipkart team. Hence i placed return request but return request also not processed so far. Before placing order to the above product flipkart site shows that only one item left., after receiving the wrong product shipped by flipkart i had placing return request and after placing the return request the site agains shows only one item left. Therefore i had again placed a order for the same product by cash on delivary, hence the flipkart site sent a message on 05.10.2017 stating that your product is packed and shipped with order id od[protected] and it will be shipped soon. Due to this i had suffered a mental torture. I had also lost my rs25000/-. Kindly look into the matter and initiate action for cheating the public by flipkart.
                        Dec 7, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Oct 05, 2017
                        Updated by SS Gautham
                        how the flipkart team is sending the same product without taking any action for sending wrong product. please peruse this matter sir
                        Verified Support
                        Oct 23, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Oct 30, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer informed the refund TAT of[protected] customer asked what about wrong product told customer that will not picked. customer agreed, hence closing the case.
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                          V
                          Veeraraghavan dayalan
                          from Bengaluru, Karnataka
                          Oct 5, 2017
                          Resolved
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                          Resolved

                          Address: 560100

                          I have received the micromax evok dual note, after unboxing i switched on the phone and in a minute the phone got hangs and switched off automatically even though sufficient battery charge was there by default. Tried to switch on again but couldn't succed. Need a replacement or refund as soon as possible.
                          I didn't expect such a poor quality product been delivered by flipkart where the product is not even working for a minute. Either need a replacement or a good quality product as soon as possible
                          Dec 4, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 23, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Oct 30, 2017
                          Flipkart Customer Care's response
                          We had interacted with the customer as per customer complaint, we have delivered replacement hence closing the case.
                          My flipkart id is inactive plz solve this problem my number [protected]
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                            T
                            Thomas A Vempiliyath
                            from Kharagpur, West Bengal
                            Oct 5, 2017
                            Resolved
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                            Resolved

                            Address: Paschim Medinipur, West Bengal, 721302

                            I placed a order for laptop in flipkart on an offer. So i got some discount on product price through bank offer and product exchange offer. Unfortunately during shipping the product got damaged and so they didnt deliver.
                            Now they are saying i need to cancel the order and pay full amount without offer to get the new laptop. It is not at all my fault and they couldn't even deliver to me.
                            I have been waiting for so long for the laptop and so i dont want to cancel the order and place new order for the same laptop at a higher price.

                            I want my product as soon as possible

                            The flipkart order id is od[protected]
                            Dec 2, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 05, 2017
                            Updated by Thomas A Vempiliyath
                            In effect, now they are asking me to pay 7000rs extra for the product
                            Verified Support
                            Oct 23, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Oct 30, 2017
                            Flipkart Customer Care's response
                            We had interacted with the customer informed that the product has been damage, hence asked to place a fresh order. closing the complaint.
                            I deactivated my account a few days back.
                            I tried logging in but it says the account is deactivated and i need to contact the customer care.I wish to reactivate it as soon as possible. Name: Arti Rajpoot
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                              R
                              Ranjit U
                              from Talaja, Gujarat
                              Oct 5, 2017
                              Resolved
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                              Resolved

                              Address: 411058
                              Website: Flipkart.com

                              I ordered a sanyo nxt 49" tv on 23 sep 17 which is not yet completed processing from the seller as of 5 oct 17. On the other hand flipkart is showing the same product on it's site as available for delivery by 06 oct. This looks like a major gap between flipkart and the seller.

                              I have already called customer care twice but they don't have the current status of my order and keep mentioning that the delivery will happen by 9th oct.

                              Highly unsatisfied with this service.
                              Nov 30, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Oct 30, 2017
                              Flipkart Customer Care's response
                              We had interacted with the customer made sure that the product is delivered to the customer, hence closing the complaint.
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                                S
                                shahid8665
                                from Delhi, Delhi
                                Oct 5, 2017
                                Resolved
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                                Resolved

                                Address: 560068
                                Website: www.flipkart.com

                                Tracking ID: FMPP[protected]
                                order no[protected]

                                each time i am calling them, flipkart customer care is giving new date of delivery...each time they are promising to deliver the product .payment already done by credit card on 24 sep'2017.

                                kindly help me out of this problem.
                                Dec 23, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 10, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Nov 12, 2017
                                Flipkart Customer Care's response
                                As interacted with the customer the issue is resolved now hence closing this case from our end.
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                                  Y
                                  Yondaime Oyin Moyong
                                  from Bhubaneshwar, Odisha
                                  Oct 5, 2017
                                  Resolved
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                                  Resolved

                                  I ordered a vans shoe online. Just 2 days before delivery my account is not existing anymore. I paid for the shoe online. Now i cannot track my order, and there is no updates about my order. Please deliver the shoe or return me my money. Very disappointing experience. I loved flipkart. But due to this type of errors i can't fully trust flipkart or any other online shopping app. I have the messages sent by flipkart about shipping my order and the transaction number from the bank. Please fix my problem.
                                  Nov 10, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 05, 2017
                                  Flipkart Customer Care's response
                                  We will revert on this.
                                  Verified Support
                                  Oct 09, 2017
                                  Flipkart Customer Care's response
                                  The customer complaint about the order status online. We had interacted with the customer and he said issue is resolved and I have received the shipment too. Hence closing the complaint from our end.
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                                    Foodtech01
                                    from Bareilly, Uttar Pradesh
                                    Oct 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Moga, Punjab, 142001

                                    I purchased moto e 4 plus phone from flipkart. I am facing weak signal and signal flactuation issue in phone. It came to know after taking with motorola customer care centre that these phone model has some technical issue and they are working on it to update software to resolve the issue. I also talked with flipkart customer centre and got replied that you are already late, you should contact to us within 10 days after receiving the phone. Why flipkart is selling such type of phone which already had some technical issue and why they are making fool to customers. If phone has technical issue then why motorola or flipkart are not recalling the product. Pls. Suggest should i go to consumer court for the same.
                                    Dec 1, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Oct 30, 2017
                                    Flipkart Customer Care's response
                                    We had interacted with the customer he was stating that having issue with the signal and network provided basic troubleshooting. Customer have come to us after the replacement policy, for which customer needs to get in touch with the ASC for further assistance.
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                                      T
                                      tanuj gulati
                                      from New Delhi, Delhi
                                      Oct 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110006

                                      Sir, i have ordered one product on 20th sept nd my expected delivery date is 23rd sept and they rescheduled it to 25, then to 27 then again to 30 th. Sir, i’m complaining daily from 23 rd sept. And daily they all give fake commitments and promises. Last tym when i complained on 30 th they said u will definitely get product before 3rd oct but on 23rd sept product is shipped & still it is there in ur bengaluru hub. Sir, i complained hundreds of times but no one is solving my problem. I also registered my complaint in media support on twitter also but no one is solving my problem. They always give me a new date. Sir, already 15 days passed and i already paid money of that product. The amount i paid is ₹3450/-. My ordr no is od[protected] and my reg no is [protected]. Sir, you r only my last hope. Otherwise i don’t left with any option i have to go legally then. Sir, plz look on this issue & deliver my product. Daily i spent two hours by talking to your executives but no one is doing anything. Courier partner is e kart.
                                      Nov 30, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 23, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Oct 30, 2017
                                      Flipkart Customer Care's response
                                      We had interacted with the customer as the shipment was not delivered. asked customer to place a fresh order for which the price is lesser, which got successfully delivered. hence closing the case.
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                                        S
                                        Sadashiv94
                                        from Tumkur, Karnataka
                                        Oct 5, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560100
                                        Website: flipkart.com

                                        I was browsing the flipkart on[protected] at 12:00 am as it was the first day of the 3 day sale. As soon i opened i saw jbl tune speakers being offered for rs 1499, but when i clicked on it, the price displayed was rs 3745. When i again opened the same, i was prompted to item's page where the cost was rs 4777. I did verify whether the price did differ for the color variants and it was not.

                                        When it was mentioned that the speakers are offered for rs 1499, it is just to mislead the customers into increasing the traffic since they do feel that there are many items on the offer.
                                        Nov 24, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 23, 2017
                                        Flipkart Customer Care's response
                                        Hi Team,
                                        We are unable to find order detail or register contact number for given complaint.
                                        We request you to get in touch with our customer care team on below detail.
                                        We're available 24 hours a day.
                                        [protected]
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