Flipkart Complaints & Reviews

Hi,

I purchased a phone from flipkart panasonic eluga ray, but the battery of the phone is draining in just 4/5 hours of normal uses. I complain for refund the phone but executive denied and send technician for checking the phone. He checked and there is no improvement in performance but my replacement request has been canceled. And customer care support denied to replace the device.

It is like harassing the customer and making fool. You guys are playing with hard money of the consumers.

I request you replace my device.

This is very frustrating from flipkart side.. We had ordered a vu tv on 21st sept 2017 supposed to be delivered by 26th sept, i had been following up n the executive keep saying tomo tomo, n finally it's 29th sept the customer care executive is saying again to wait till 30th sept... Would like this to get resolved at the earliest. Never expected flipkart will disappoint their customer so much.. No proper update at all.

I ordered lenovop2 from flipkart on 21st sept 2017..
Note : (While the product was in stock.)
I placed order successfully.
Delivery date shown as 27 th sept..
Product not delivered till date.
Checked status... Only shows seller is processing the order...
After 5 or 6 complaints finally the flipkar support team emailed me.. Pls cancel the order and place new order...
Really flipkart really... U want me to cancel the order and pay more 2000inr extra now...
I had successfully placed order in big billion day offer..
I will not cancel the order at any cost..
Its urs fault.. U hav to compensate the issues. I want my product which i ordered.. I will not cancel my order

After wasting whole day for waiting of arriving product & calling to customer care number they said "wait at least 7:00 pm & at the last i call the delivery man & he said 'i shall come at 10 or 11 pm" at night.
So, i want my product as soon as possible.

Dear sir/madam,
1. Refer to telephonic complaint at flipkart call center on 15 sep 17 and subsequent emails to"[protected]@flipkart.com"with cc to others from 16 to 20 sep 17 about the fraud in which 14 unauthorised transactions have taken place by using sbi atm belonging to ibrahim khan for the unauthorised purchages on 15 sep 17 by unknown culprit.
2. Separate complaint to cuff parade police station on 15 & 16 sep 17 and sbi gateway of india branch on 16 sep 17 have been made by ibrahim khan and tarannum khan. Copies of complaints and details of 14 transactions are attached here with for ready reference and necessary action please.
3. What is most disheartening is that ins pite of several reminders to flipkart not a single reply or response has been received yet.
4. Not withstanding the above, it is requested that consignments ordered be stopped and culprit be brought to book. The amount rs 20818/- deducted from above mentioned account be refunded at the earliest please.
Thanking you,
Sincerely yours,
Commander (Indian navy) virendra chowdhary*
*for tarannum ibrahin khan & mohd ibrahim khan*
*mob: [protected], [protected], [protected]*

Order id od[protected] i order redmi note 4 4gb ram 64 gb internal colour gold on big billion day from my flipkart account on cod rs 10999 after 2 days the parcel is delivered me and i pay cash 10999 and only after five minutes i open the parcal when i open it i am shocked to see the handset and the assesries are missing and some pieces of bricks in it i call the delivery boy and delivery boy say call at flipkart custmer care and then i call customer care and raise a complaint only after five minutes i receive a message that your complaint is rejected by the seller and then i open my flipkart account it is not open when i call customer care again they said my flipkart account is blocked and till now after ten days it is blocked and custmer care exucative said they could not raise a complaint untill my account is unblocked by flipkart

I booked lenovo k8 plus (Venom black co lour) (Order no. Od[protected] mobile phone through your
Web site on 23/09/17. Today is delivery date of mobile but current status not updated in your website &
Not showed his courier tracking no. I also called customer care but he didn't given positive reply.
Your executive only booked my complaint.

Please look into the matter.

I had placed for an acer predator laptop vide order no od[protected]. The order was not delivered during the expected delivery time. Flipkart shows the reason as damage of shipment during delivery process. The laptop while being sold had a condition for 10 days replacement. Initially the customer executive said that another one will be delivered within 2 days.
Again i got a mail asking to cancel the order. And place a fresh order for the same. Placing a new order meant higher price for me. Later they said that the product was out of stock. When the laptop is being sold in a condition of 10 days replacement, that means the seller obviously has provision of other laptops.
When i denied to cancel the order, flipkart by itself cancelled the order and notified me via email.
I want the ordered laptop at the same price. Please resolve.

I purchased moto e 4 from flipkart, which they delivered it as on 25th sep 2017. I am shocked to know that the mobile is defective with power button and display is not showing. I had hope on flipkart that it would not disappoint its customers. I am very disappointed with the product what they have delivered. Kindly help me to take refund. The customer care executive says that it is not possible to refund but need to replace with same dealer. I cant believe the replacement will be perfect. Flipkart is cheated me. I dont want to purchase anything from flipkart. I dont want replacement, refund my money immediately.

I have deactivated my flipkart account mistakenly, now i want to reactivate it and m not able to do so.
Also i am not able to connect to the customer care number.
Plz help
I have been trying for quite some time now. It has been too long. I wish the problem gets resolved as soon as possible.
I need a 24/7 customer care number for further enquiries.

I have ordered one mobile, samsung galaxy on next, one tempered glass, one back cover vide order no-od[protected] on 21 sep 17 which was a offer period from flipkart (21st to 24th sep 17). The ordered get approved & material was supposed to be delivered on 24 sep, but i could not received the material, then i contacted to the customer care executives several times on 24th, 25th, 26th sept, they gave me assurance to wait till 26 sep. But un-fortunately my order get auto cancelled on 26 sep. Within 1 hour after my conversation with customer care executive. When i contacted with customer care executive to know the exact reason for cancellation, they could not be able to give correct feedback & they simply said sorry, they can’t help in this matter. I have requested to talk with the seniors to resolve the issue, but they simple denied, when i requested to forward my call to seniors, they simple keep me on hold & after 8-10 minutes, call was getting ended.
So i request you to resolve the issue & ask flipkart send the materials at the earliest with same price declared at the offer period.

Dillip kumar sahoo
Cell-[protected]
[protected]@gmail.com
.

I have order vivo v5 plus from flipkart on 24 sep 2017 in big bullion offer order id - od[protected], order got cancelled from flipkart on 29 sep 2017 but status showing customer rejected order, when i given call to flipkart on 29 sep 2017, call center agent is telling that i have rejected order and i have to re order. I told her that i have not rejected order, it is your system error and you have to fix it, but she told me that it cannot be done and no investigation will be done. She also did not provide any phone number or email id of superior

I purchase rd case flip cover on 8 july 2017. On this product is small in size so i requested for replacement many times but replacement not complete. After that i requested for refund return is complete on 22 august 2017 but refund not complete still now. I call flipkart toll free number and email many times but my problem is not resolved. And also contact to ekart courier service.

Dear mr. Sachin bansal, director of flipkart.

Tv installation order number: od[protected]. As mentioned order id, that lg tv i had received on 26th sept 17 in the morning session. But till now nobody had call me or till now i don't have any information about installation of that tv. Its mentioned in flipkart website 28th will install. Today is 29th sept 17 but still it's showing in same in website. I had given complain but no response till now. I am very very disappointed with this kind of services. If it not possible to done the installation then i will probably returns the products. Because it is not possible keep the same for show up purpose. This is unacceptable service from flipkart. When called to customer care executive, they said that they don't have any information when will come and who will come. No contact number also they provided me. Request you to look into the matter and resolve the same asap.

M really disappointed with this kind of services from flipkart that too also in bangalore only. I don't in other places.

Regards
Md mofidul islam

I had bought whirlpool washing machine on 20th september and delivery was scheduled on 22nd september. Delivery person brought some body else product and because of that send it back. Delivery person told because of any mis communication it happened but you will get delivery tomorrow i. E. 23 september. From that day flipkart is taking only request but till date product is not delivered. Everyday when i am complaining about the delivery they are giving me some date and assuring me that u get the delivery. Two or three times flipkart person called me and forced me to cancel the product and asked for the reason they told me that your product cannot be delivered. Kindly raise the complaint.

Vinodkumar gupta
[protected]

Panasonic mobile very bad camera like 2 Megapixel.
Mobile heating.
Bad charging ( 4 to 5 hour time taken ) original Panasonic mobile charger (make in china)

flipkart no refund mobile and sagest after 9 day technical team visit to mobile operates, so 10 day refund policy is automatic failed the no response in flipkart.

I placed order to flipcart on 21st sept vide order nos. Od[protected] and od[protected], for washing machine date of delivery was 25th sept. But till date not delivered and no exact update. Very unprofessional attitude and unnecessary harassment for customer. Today is the date for scheduled delivery of washing machine and bed sheets now got a mail that they still want time till tomorrow in order to update me. Pl. Look into this harassment.

My order id od[protected] did not receive yet, initially delivery date of product was expected on 27 septe ber 2017 and then 29 september but still no further information.
Kindly look into the matter otherwise i will have to go consumer court against you. I cancel my train ticket on 27 september now i have cancel it on 29 september just because my order delivery date is extended by flipkart my holiday is going on and i still wait for my order how these things are happen by reputed company like this they don't care customer personal problem i think they have to think and just for my order i lost my 1200 money already and they say just sry pls care for my request

I purchased a pair of shoes. A note was mentioned as "please buy a size bigger as this product runs a size smaller, if you usually buy uk9 order uk10".
Fully obliging to the note i ordered size 11 as i normally wear size 10. When the product was delivered it was bigger to me. Now i want to exchange the product for size 10 but flipkart just gives the option of refund. I bought the product at discount and if i have to buy it again after processing the refund, i will end up paying 800 bucks more. Whats this!! Unacceptable.

This is w. R. T order id. Od[protected] i phone 6 s, which i had placed during sale and i had purchased at discounted price of inr 30, 999/-. As promised the said order was to be delivered on 25th of sep, 2017 however flipkart failed to send the order till date. Further on 28th of sep, 2017 my order was cancelled. However several no. Of time i had requested for what reason flipkart had cancelled my order but it was not responded, further they asked me to place a new order by paying more than 37, 000/-

I request you to kindly let us know since order of inr 30999 was cancelled by flipkart why they again wants me to place a new order for more that 37000 for same product. I request flipkart to arrange me same order for same price or inr 30, 999/-

My contact num is [protected]