Flipkart Complaints & Reviews

Inspite of registering complaint (complaint No IN[protected] & IN[protected]the grevieance is not redressed and instead the product is cancelled sighting wrong reason of logistic issue.The customer care handing is really pathetic and unresponsive.Strict action should be take against the company for its wrongful doings.

Vide order id od[protected] i purchased 4 products on 22nd sep 2017 out of which one is syska x110 11000 mah power bank but instead of this product the supplier delivered a lower version syska power boost 100 10000mah.
I immediately informed the flipkart on their customer support link about it but nothing was done.
Today i send a msg to flipkart on facebook and they called me and told me that syska x110 11000 mah power bank is not available in stock so i should take refund.
It clearly indicates that flipkart sells more pcs. Then what is available in their stock and expects their customers to accept lower grade products in same price. If customers make complaints, they offer refund but definitely not all the customers are making complaints and thus flipkart is selling lower grade products and cheating with the customers.
I have clearly informed the flipkart people that i will not accept refund and only will accept replacement of the product with what i have purchased.
Surprisingly when i told them that i can wait ffor 7-8 days for replacement of the product they are not ready.
When i asked them that when the product was not available in their stock why did they sold it to me, they are saying it was available at that time but not available now.
Pankaj arya
[protected], [protected]

My last complain which was not resolved by flipkart but it was marked as resolved, i have shared all details there

Link of my complaint: https://www.consumercomplaints.in/flipkart-not-transferring-fund-to-my-bank-acco...⇄

My flipkart affiliate account associate with email id [protected]@yahoo.com
I have earned rs 3500 from affiliates and it was approved by flipkart,

But i am continuously mailing them to transfer the fund from last 4 months, but they are not transferring it, every time they say that it will be transferred by this months end, and now they have stopped responding to my mails also.

My flipkart account has been deactivated and now i want be activate it but it is not log in flipkart app.
I am unable to open my flipkart account,
when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this problem fast

Mobile No.= [protected]
Email id= [protected]@gmail.com

I have ordered one kent water purifier ace mineral for rs 10729 and payment made on 20.09.2017 (Order id od[protected] during their big billion days offer. I have received a confirmation message that my order has been shipped and will be delivered on 24.09.2017. But i have received a message on 27.09.17 that my order has been cancelled by the seller and refund will be given within 7 days. More over i opt for their no cost emi and that too processed at 14% interest. Similar offer were available at amazon and if i order from them this will not be happened. I have similar experience earlier also. I have lodged complaint through their app and customer care but nothing heard till date. This is indeed cheating and their response is of very low standard. I also ordered a chimney from amazon during this offer and it delivered well before my expectation. Many people known to me cheated like this by flipkart during their big billion day offer.

We purchased mobile from flipkart where there is no option to submit our gst number. Now since we want to claim setoff of the gst paid on mobile, flipkart is not allowing the same. We need to insert our gst with vendor. Since we are not having any contact details of vendor, we can not contact him directly. Please help us taking gst setoff. Thanks in advance

Dear sir/ madam,
Few days ago i have ordered one micro sd card as per above order number mentioned in subject line.
This morning i have received one email from flipkart about cancellation of my order by me but it was not cancelled by me.
Now the flipkart is going to refund my transaction money @ inr 629/- against the paid amount of inr 699/-.
My request is to investigate the matter why the amount is mismatched when this item not cancelled by me. Even still i am waiting for delivery.

Thanks & regards,
Bijay kumar panda
Phone - [protected]

I want to cancel my order my order num is
Od[protected] pls cancel this order

I have booked sony tv in the date of 20/09/2017 till not received. We have already called more than 15 time your supervisor did not given right information and u have given gati tracking id is fake or invalid[protected] it is showing 404 file not found your supervisor give in[protected] and in[protected] till he given promise date 27/09/2017 and again given new date 30/09/2017 and again giving 03/10/2017 and again giving 03/10/2017. I finally decided to complain with consumer department.

Purchased washing machine, order id od[protected] received damaged product on wednesday, sep 27, 2017. Chasing to return the product since last 8 days but very worst response from flipkart team. They have already taken back my running washing machine in exchange and now i am handicapped with this damaged product. Fraud commitment only by customer support. Firstly commitment for replacement given qnd after that given commitment for refund. Fed-up of false commitment and this is second experience with flipkart.

My name is prabhu prasad das. I ordered a lenovo k8 plus phone order id - od[protected] but when i found this phone it was a non volte phone when flipkart already mentioned it is 4g volte phone. Sir i want a volte phone in 9k but flipkart give me wrong information about it and distracted me. If i ordered something else i found a better volte phone in other companies. Why flipkart distracted to consumers to loot their money. I also call costomer executive they told me "we can't return your money or cant replace your volte phone in same price" they sent a repair enginer he also said that it is non volte phone. Why flipkart company give give wrong information to people to distract and loot their money... Please sir help me.

I bought a laptop from ur site on 23rd sep 2017..the order has been declined at ur side..as the entire payment has already been made through debit card..and already 10 days are over. but no refund has been made to my account till now..when i tried to locate refund status on phone.. refund has not been initiated from ur side..

the details of the transaction are given below:

Order I'd: OD[protected]. 0(1 item)
Order date Sep 23rd '17 5:57 PM

I have purchased samsung 6.5. Kg full automatic top loading washing machine on 23/09/2017 but there is dent found on machine & i have raised request for replacement. First i have informed that technical engineer would come before 30/09/2017 & check the machine. Till now no-one is coming. Now again they have given new date i. E. 04/10/2017.

How many days we need to wait for replacement.

Order id - od[protected], but there is dent found

Dear sir,

I had placed the order for whirlpool 6.5 kg semi automatic washing machine with order id od[protected] on 21 september 17. The payment was instantly done by me. The order was supposed to be delivered on 25th sep 17 but still it has not been delivered. The matter has been reported to your customer care team several times but of no avail. They are befooling me like anything. Today when i called up the care team they told me that their system says the i want cancellation of order which has never been the case. Is your team just for making false promises and jotting down things that are not told to them. Whenever i call them they say the matter has been escalated and reported to backend team and they will certainly resolve the issue.
The order is already 8 days late and still i am in dark about the delivery. I don't want any cancellation but the product only.

Thanks
Aditya sharma
[protected]

I have ordered oppo f1 plus mobile on sept. 23rd 2017 and i have received order on sept 25th 2017 [1.30 pm].

But i have received wrong product [samsung galaxy on max] in this packing box then i have complaint to your [flipkart] customer care

They noted my complaint and say to our customer care team will call you on sept. 26th 2017 but till now call not received.

Again i have called to your customer care, they replied me our team try to call you but call not connected so i am give my another no to customer care

Team then he say you will get call within 24 hours but till now no any call received form your end.

Then i have again called to customer care they say you will get call up october 02nd 2017.

I am suffering from this issue from last 06 days and your team giving dates on date but till now no any positive response from your end to me.

So kindly requesting you to please resolve my issue on high priority basis.

T/r
Shakti
[protected], [protected]

With due regards, i would like to inform you that on 22nd september i used my debit card for online transaction in flipkart. The amount inr 1099 got deducted from my account whereas filpkart said that they have not received the amount.

Kindly look into the issue and help me to get the amount credited to my account as its already passed 10days yet so sign o[censored]pdate, not sure who is responsible -bank or flipkart. Please connect with bank, details provided.

Below details i have attached here.
1. Copy of transaction number and amount from online portal
2. Mail copy from flipkart about not receiving the amount at their end.

Regards,
Tanmoy chakraborty
A/c :[protected]
Debit card: [protected]
Transaction number : prcr/[protected]/[protected]/flipkart in

I ordered the mobile phone on 21st september with the confirmed delivery date of 25th september, which they changed to 27th, then 29th and now to 3rd october. The same product is available with the seller and promises to deliver it within 2 days. The reason my order is not being delivered is because i ordered it at a discounted price during sale, hence, these guys are not fulfilling my order.

I purchased a mobile phone from flipkart and my order id is -
Od[protected] but i got faulty product. Mobile phone has so much of heating issue and finger print sensor is not working properly and camera quality is also very poor and it is not supporting jio 4g sim. I am complaining to flipkart from long time but they are not willing to hear anything. Neither they are replacing my item nor return.
So please help me out for this, how i can use a faulty product.
This is not first time with me that flipkart is doing fraud with the customers.

Ordered redmi note 4 through flipkart, which got delivered on monday, 25th september 2017.
Got complaints from few people saying that my voice is not audible. Checked the same with my colleagues locally.
Came to know that there is some problem with mic.
First attempt: called redmi support for a solution for this problem. They suggested to check mic yourself by typing *#*#6484#*#* and take the mic test.
Found that if the phone is really close to mouth, it is passing, or else, it is failing.
Second attempt: called flipkart support, explained the same issue. Got a reply from them saying a technician visit will be arranged for phone inspection, if found defective, phone will be replaced with new one. Technician visited, did something with the phone and handed over to check. Checked again multiple times, people from the other side are saying the same thing, not audible, voice not clear. Technician called his friend, he said no problem with the phone. I said i have problem. He said i will update the same thing to flipkart.
His update on the sheet: customer is not happy with mic.
Third attempt: called flipkart support, talked to them about the technician visit. They said that technician has updated that phone is okay and cannot be replaced.
My response: you trust technician more than customer...? After talking with a few superior officials, they said one more technician will visit to inspect again.
Fourth attempt: technician visited and reset the phone; asked me to check. Checked for four times, out of which two times it worked fine, two times it was not audible. Technician also accepted the same, including the failure of the mic test which was done as in the first attempt.
Fifth attempt: called flipkart support, talked to them about the technician visit. They told me that technician has given positive feedback for the phone. It is not defective. So replacement is not possible.
He was okay with our complaints as long as he was here.
Once he stepped out of our place, he updated the other way around.
Technicians: how are the technicians qualified to say a non-working phone as working with zero technical knowledge? Get the educational details of the technicians, they look like any other laymen.
Flipkart support is arranging for third technician visit. Oh really???
Since monday through friday, non-productive days in a work place, no peace of mind with a new phone, frustration has reached to its peaks.. Enough is enough..
Solution: i want replacement for my phone.
Or take my phone back.. I will return it.. Refund my amount..

As i am an regular customer of flipkart. Recentlt i ordered cloudwalker tv from flipkart first my order was delayed after that when tv delivered the outside box having hole and screen was broken at time of transit. Technician who visited also told that its happen screen is broken in transit and packaging isn't as pr mark.
And aftertheir visit next day flipkart rejects my return request.

As they are very dissappointing there are also lot of complaints earlier of damaged led tv in thisbarea technician told due to simple packaging.

Now they are not returning it i am having video showing when tv first unboxed it was its screen was defective.

If they won't reslove my issue then i have to take some legal actions.

As i am having proofs