Flipkart Complaints & Reviews

Hello sir,

I ordered sony bravia led tv in flipkart site on 21st sept 2017 and they agree on to do installation on 26th sept 2017 during booking time. After delivered the product on 26th sept 2017 they update their site on 28th sept for installation. I waited for 28th, but installation not happened, i called the customer care and complained, then the customer service promised the installation will be happened by 30th september. On 30th september i called the guy, he responded, again we raise a complaint and the installtion on or before 03rd or 04th october. Then 04 th october morning only lady called and she told, the installation will be happened on 05 th october. On the same day 04th october, i got an sms from flipkart, the installation will be happened on 06th october.

I am really frustrated. I called so many times to the customer service, every time one new guy is taking the call and he is asking the story. I always tell the same above story from day 26th to till date, but no resolution. I ask that guy can you share the sony installation guy contact number, but he said, he cannot provide because he don't know. I ask that guy can you esculate this issue to senior manager or can you transfer this call to senior manager, so that i will talk to you manager about this issue, then immediately they put the call to hold for more than 15 mins, finally the call is disconnected.

I don't know how to approach this to solve this issue. I am wasting my 27000/rs. I ask the guy can you take return of this product, but he is not agreeing. The customer service guy always tell the two words

Sorry sir,
I promised sir,

But installation not yet happened till now.

Regards
Pon

Hi,
I had purchased a phone from flipkart and delivered on 24/9/2017.
The phone purchased was of asus.
I experienced difficulty and inconvenience in using the phone, so had launched a compaint with flipkart on 26/09/2017.
So after a technical guy from flipkart confirmed that the product i received is faulty on 30/09/2017. So, the complaint has been forwarded for replacement for the same on the same day to customer care but it's been 10 days & i have not received my product or any feedback from flipkart.
My order i'd is : od[protected]

Customer care is never been denied for replacement nor they had replaced my product neither they have refund the money for default product.

Now it is becoming torture for me to followup with our great india's best selling online website i. E. Flipkart.

Hope best selling website in india won't take so much time to handle the complaint.

Now i m looking for refund of my product with the compensation as now it is very difficult to contact flipkart customer care email id too. As they don't have customer care email id too.

I ordered a refrigerator on 24th sept 2017. The product was expected to be delivered on 28th sep. To my disbelief, on 28th sept, they updated the delivery status as "delivered". But the product was never delivered on my address. When i called the customer care, they made stories and excuses rather than promising delivery. Flipkart is untrustworthy.

I don't recieve my refund amount till now .. my refund id is[protected]
The date of refund in my bank account is 4th october but till now i don't recieve

I had purchased swipe elite handset on 27 september 2017 but now it is not working properly its back button is totally working badly anytime it works and anytime it hacks so now i want to replace it immediately in any condition i will never take my touch glass and back cover price replace i want to replace my handset only i have already complaint it my complaint number is[protected].

Hi,

Just when i wanted to buy the Alcatel A3 10 tablet on Diwali offer as i missed that on Big billion day sale, i see that there is no offer at all on the product.

I have waited for so long just so that i could get something on Diwali offers but whats the use of offers, i really need to buy that and there is no other source for me to buy that.

If you can help or advice if there is going to be an offer soon, that would help me and i am really disappointed this time

St sepi have purchased whilpool 292 ltr refrigerator on 21se sep i got it on 23rd sep and i got some scrathes on the refrigerator, and the same is convyed to flipkart by his delevry boy at the time of delvery and from that day daily i am connectiing to flipkart for the replacement but still they are processig my request for the replacing and in that they have sent the engeneer 2 times for the isiting the site by why this is require as your delevery perosne has already taken the picture, order number-od[protected]

I want to cancel an exchange order. My order number is OD[protected] . Please do the needful.
It was a poison ivy casual full sleeve women's white top. Please look into the matter it is supposed to be delivered on 9th of October, i want it to be cancelled before that. I hope the matter is resolved.

I bought i phone 7pluse 128 geb from flipkart on date 21 sep 2017. It delivered me at 25 sep 2017. As i open box it has blackish tint/ low brightness at right side of display. Within 2:30hrs i contacted helpdesk of flipkart for replacement. They guide me to contact authorised service centre of apple. I approach to service centre and they’ve agreed on that device has problem. But they denied for replacement saying that only seller could replace device.
Service centre give me report that device has problem and guide me to approach to seller/ flipkart.
Then i contact to flipkart for replacement, they denied and said that apple authorised service centre will replace device.
I am very frustrated after investing huge money can’t get my replacement from either seller or service centre.

Hi team,

I have reported my issue at least more than 10 times. I have explained the issue to more than 5 of your representatives, had a conversation with your escalation department as well as senior executives.

The issue is with the table tennis racket.
Order id - od[protected]
Stiga carbon cr g4

I have received a bad quality product for which i reported few days back, i got a confirmation regarding my replacement but it is not been replaced till date.
I connected many times and was always told that this is due to the technical fault and this time your racket will be replaced. All was fake, every now and then you people make sure that this will be done next time but it get automatically cancelled. Pfa copy below.

What i think is you people are making me fool and wasting your's as well as my time. I have already wasted my hell lot of time on this.

I want a serious escalation on this or i am gonna escalate this at my level. Already had a discussion with my lawyer to lodge a complaint against flipkart in consumer forum.

Mark my words - i will take you people wherever you belong.

You people are making fun of your customers, if you cannot provide services you should stop selling products. I have been connected to flipkart from last 4 years and i was biased only to it but this is the last time i have ordered. I have never expected this type of service from flipkart.

I want this to be escalated within 24 hours otherwise you people are going to bear.

Prakhar jain
+91-[protected]
[protected]@gmail.com

Sir, i have ordered ifb 6 kg fully automatic front load washing machine at flipkart.com on 20th sept-2017 and my expected delivery date is 21st sept-2017 and they rescheduled to 28th sept-2017. It is not happend.
So on 29th sept-2017 i rescheduled to 4th oct-2017. And daily i am contact to flipkart customer service they are giving false commitments and promises. Toady morning i. E, 5th oct-2017 i contact to flipkart customer service mrs. Ankitha promises me to send me an email and sms update regarding my product, but still is not happened. They are totally helpless to me. No one is solving my problem. Sir, already 15 days passed and i already paid money of that product. The amount i paid is? 17999/-. My order no is od[protected] and my reg no is [protected]. Sir, you are only my last hope. Otherwise i don’t left with any option i have to go legally then. Sir, please look on this issue & deliver my product. Daily i spent two hours by talking to your executives but no one is doing anything. Courier partner is e kart. Ekart logistics tracking id: fmpp[protected]

Ordered order id - od[protected]
Philips qt4005/15 pro skin advanced trimmer for men
Black
Seller : retailnet

Philips trimmer which i ordered on march 11 2017. Charger for that trimmer is not working now.

Charger of philips, which was worked fine at intial stage. After one month it s not working fine.

Kindly help me on this issue.

Please help me for the replacement or any other solution for this issue.

I had ordered lenovo k6 power mobile phone on sept 21st and the delivery was supposed to be done on 26th sept, but still i have not received the mobile. I had called the support team many times and i have informed them that my product has reached wrong location and requested them to contact the logistic team to reschedule the order to right destination but the technical issue hasnt been resolved and the delivery date is getting postponed unnecessarily without any knowledge of delivery.

I ordered a product with pack of 2 in flipkart, but instead i received single pack,
please solve my problem
order id: OD[protected]
Hii team,
Thanks for looking into my request.
If you observe the discription of the product which i brought, it can be clearly seen "pack of 2" on the discription, but i received only one piece..., However product is not tampered, but I think it is sealed again after tampering... please look into that and solve my problem

Regards
Sateesh

I had placed an order for dell inspiron 3162 laptop on 21st september 2017 vide order id. No. Od[protected], by paying 25562/- paid through credit card., following this the flipkart had cheated by delivering prestige non-stick cookware costs about rs.[protected]/- only. Therefore, i had informed the same to flipkart customer care but no action is taken by the flipkart team. Hence i placed return request but return request also not processed so far. Before placing order to the above product flipkart site shows that only one item left., after receiving the wrong product shipped by flipkart i had placing return request and after placing the return request the site agains shows only one item left. Therefore i had again placed a order for the same product by cash on delivary, hence the flipkart site sent a message on 05.10.2017 stating that your product is packed and shipped with order id od[protected] and it will be shipped soon. Due to this i had suffered a mental torture. I had also lost my rs25000/-. Kindly look into the matter and initiate action for cheating the public by flipkart.

I have received the micromax evok dual note, after unboxing i switched on the phone and in a minute the phone got hangs and switched off automatically even though sufficient battery charge was there by default. Tried to switch on again but couldn't succed. Need a replacement or refund as soon as possible.
I didn't expect such a poor quality product been delivered by flipkart where the product is not even working for a minute. Either need a replacement or a good quality product as soon as possible

I placed a order for laptop in flipkart on an offer. So i got some discount on product price through bank offer and product exchange offer. Unfortunately during shipping the product got damaged and so they didnt deliver.
Now they are saying i need to cancel the order and pay full amount without offer to get the new laptop. It is not at all my fault and they couldn't even deliver to me.
I have been waiting for so long for the laptop and so i dont want to cancel the order and place new order for the same laptop at a higher price.

I want my product as soon as possible

The flipkart order id is od[protected]

I ordered a sanyo nxt 49" tv on 23 sep 17 which is not yet completed processing from the seller as of 5 oct 17. On the other hand flipkart is showing the same product on it's site as available for delivery by 06 oct. This looks like a major gap between flipkart and the seller.

I have already called customer care twice but they don't have the current status of my order and keep mentioning that the delivery will happen by 9th oct.

Highly unsatisfied with this service.

Tracking ID: FMPP[protected]
order no[protected]

each time i am calling them, flipkart customer care is giving new date of delivery...each time they are promising to deliver the product .payment already done by credit card on 24 sep'2017.

kindly help me out of this problem.

I ordered a vans shoe online. Just 2 days before delivery my account is not existing anymore. I paid for the shoe online. Now i cannot track my order, and there is no updates about my order. Please deliver the shoe or return me my money. Very disappointing experience. I loved flipkart. But due to this type of errors i can't fully trust flipkart or any other online shopping app. I have the messages sent by flipkart about shipping my order and the transaction number from the bank. Please fix my problem.