Flipkart Complaints & Reviews

I have ordered one washing machine on 22nd september which was about to be delivered by 26th of september 2017, they were not able to deliver the same on that day, now we daily calling up flipkart customer care but they are still not able to provide us exact details whether they will be able to deliver our product or not, full payment has been done via credit card but this people are not interested in reverting or delivering the product.

Hello,

I have bought a micromax led (Micromax 109cm (43) ultra hd (4k) smart) serial no: 00130b[protected] and tax invoice # f0ysf[protected].

After the use 6 to 7th month, a many small white dots have been observed on panel (Screen) and complaint for the same has been raised in the month of august 2017. As a result, on 26th august 2017, a micromax representative (Named saif) has visited my place, examined a led and took a snapshots (Photos) of it and same has been sent further for to process a led replacement, but thenafter no progress has been done on my complaint.

I have also called on local service center[protected] few times and now they are completely responsiveness and irresponsibly answering and saying to complaint wherever i want (Consumer court etc). I have contacted customer-care also where they are talking about arranging a call-back (From micromax) but i have not received any.

I am experiencing a really pathetic, hopeless and very unethical service from the micromax. I requires you to kindly look into this and resolve asap.

Kindly bring to your notice that, i may not responsible for any damage to your brand and other as this may be conveyed to consumer court and other online forums if not resolved asap.

My order or redmii note 4 4gb ram 64 gb rom dark grey color i have purchased during flipkart big billion days where i get the discount by flipkart of rs 2000 and 10% extra due to pay by my sbi debit card so therefore i have purchased this phone at final price of rs 9899 and it should be diver me on my given address and date which is verified by flipkart but i didn't get my mobile phone due to flipkart streetwise courier service they said by call on 27th september 2017 they can't deliver my phone on my given address but this address is assured by flipkart at the time of purchasing that the delivery service is available at 451221 which is mandleshwar i talked about this inconvenience to flipkart customer care and they wrote my complaint and assured me that my address is correct the delivery is available on my given address and your product will be delivered to your doorstep and after that i m continuously talking with customer care about this problem everyday but i don't get any proper response and after all of this my product is cancelled without any delivery attempt and without processiding on my complaint and they not aware me also about cancellation of the product and generated refund to my card but i don't want refund i want my phone back at the same price that i have purchased at 9899 because of its not my fault and it is because of the phone have current prize now rs 12999 that i can't bear because i can see my loss of rs 3101 because of flipkart irresponsibility about the complaint and their courier service i wil not bear the loss i want my phone back at the same price and i have complaint about it to national consumer forum the complaint number is 451074

I had ordered one tv on 21st september 2017. My order id is od[protected]. Expected delivery date was 28th september but till today (03rd october 2017) my order is not even processed, i tried to reach them but they cannot even tell me what is the status of my order when it will get delivered. I never got any satisfactory answer from them.
Please let me know when will i get my order delivered and i also want to know what exactly is the problem with my order since i did not get any mail or anything about this delay. I already made the payment on 21st september and i want my order to get delivered soon.

I request you to tell me when my order will get delivered since i need it urgently.

Canon eos 1300d dslr camera
Order id od[protected] item)
Order date
Thu, sep 21st '17 4:48 pm
Total amount ₹17, 160 through credit card-emi

Hi,

I order a canon eos 1300d dslr by select emi option from flipcart on sep 21st, 2017. I paid my full amount through my sbi credit card. Also i check my address pin code in flipkart website there show in my pin code area product will be deliver. But i got sms from ecom express that "dear customer, your shipment[protected] is undelivered on[protected]. Please contact call center @[protected] ecom express". And try to contact with ecom express but there customer care was all time busy. So i call flipkart customer care. They told me "sorry your product will not be deliver because your address is not deliver zone of ecom express" and i ask them this is my fault or your fault, i request also please deliver product to another address because this is your fault. But they ignore and cancel my order.

Basically i order this product in offer price. This kind of offer flipkart provide us and i also we payment without thinking.

And i also attached screen short. I have msg from flipkart there written (Cancelled: sorry, canon eos 1300d dslr c... With order id od[protected] has been cancelled as our courier partner was unable to delever to your address please check email for more details.)

I will never purchase product from flipkart and i also inform to every forum, face book. Please some body take some action.

My details: utsab roy
Id: roy. [protected]@gmail.com

This is shankar sarkar from west bengal. I ordered a samsung galaxy j3 pro mobile set, a unistuff tempered glass and a aspir back cover on 16.08.2017. The total amount was rs. 8608. The order id provided by flipkart - od[protected].

On 21.08.2017 flipkart cancelled the order of two items (Samsung galaxy j3 pro mobile and unistuff tempered) and assured they will refund the rest amount rs. 8259 in my account within 6 business days. It is showing in the ordered list that the amount rs. 8259 has been refunded by flipkart but till now i have not received the amount of rs. 8259 in my account.

I spoke several times with the customer care but they have not resolved the issue yet.
They have also provided the reference no. (Pjt[protected] of the bank transaction through which they have refunded but did not help to credit the amount of rs. 8259 in my account.
Therefore, i sincerely request you to look into the matter and resolve the issue at earliest.

Dear sir we have purchase lg 7.5 washing machine (20 sept 2017) but this product not deliver till date my order id is od[protected]. Pl solve my problem provide my machine also payment already paid in advance and indore logistic team say not give proper reponce.

I bought this as a birthday gift for my mom, but the tv is very big for my house. Requested flipkart to exchange for a return of the product if not possible then replace with smaller version. They are also sharing the retailers details so that i can talk to him directly and tell my problem. I am in a big tension for past three days to sort this mess, but no help from flipkart.

I have purchased mi note 4 from flipkart but now that fon is not working and fon is still under warranty period but i don't have the invoice copy i have invoice number but without invoice mi service center is not servicing the fon. From last two week i am trying to contact flipkart customer care but they r not responding... Please provide me the invoice copy my invoice number is f0yqg[protected].
My mail id [protected]@gmail.com

Hi,

I have ordered redmi note 4 on big billion day sale. Order id
Od[protected]

And flipkart shipped as well, but as per them it is misrouted to chennai.
The order is shipped from bangalore itself and delivery location is also bangalore how can it was misrouted to chennai. It is unbelievable.
I called customer service and told them to send it back to correct address. But they told it cannot be delivered since it is misrouted.

Even though it is misrouted it’s a mistake of courier partner not from myside so it can be delivered to correct address with little delay.
But flipkart cancelled my order without informing me.
As per the below tracking the product is back from chennai to bangalore so they can ship it easily.
What is the need of cancelling the order.
Is this is the game played by flipkart to get more price than offer for that product.
If they are not ready to give in such offer why they made it in big billion days.
This will definitely spoil flipkarts reputation.

Sun, 1st oct
6:30 pm
Bengaluru
Received at motherhub_blr
Sun, 1st oct
6:41 am
Bengaluru
Dispatched to motherhub_blr
Sat, 30th sep
11:26 pm
Chennai
Received at chennai sort facility
Sat, 30th sep
12:33 pm
Chennai
Dispatched to chennai sort facility
Sat, 30th sep
12:09 pm
Chennai
Received at amijikarai hub
Wed, 27th sep
4:55 pm
Chennai
Misroute (Other city misrouted)
Mon, 25th sep
5:36 pm
Bengaluru
Received at motherhub_blr
Mon, 25th sep
3:34 pm
Bengaluru
Dispatched to motherhub_blr
Mon, 25th sep
3:22 pm
Bangalore
Received at motherhub_blrf
Mon, 25th sep
1:49 pm
Bangalore
Shipment in-scanned at motherhub_blrf
Mon, 25th sep
1:49 pm
Bangalore
Dispatched to motherhub_blrf

The order no od[protected] product blaupunkt sbw-01dolby bluetooth soundbar and the delivery date was 23rd sep 2017 till now the product is not delivered and no proper explanation from flipkart when they will deliver the product compliant registered with flipkart costumer care no update. As per flipkart the product send through bluedart and the tracking no : [protected] but their was no information on bluedart site or with bluedart costumer care on this tracking number and they said the tracking number fake

Their was no courier with them for me. But flip kart still saying the same statement and not proceeding with any solution for me.

Regards
Saravanank

I have purchased moto m phone from flipkart.in phone features they shows it is a water resistance phone. I clicked a pic in rain from that phone and then it get shutdown. It is not working even service centers denied to provide services for that phone. Phone is in under warranty period still they do not want to repair it. They says moto's no phone is water resistance.

Please help me.

Very bad quality bad product only use 1 day agar main isai jada use krta to. Meri death ho jati aur uske jimedaar flipkart bale hote plz mene kafi product use aur buy kiye agar aap log cahte hai main flipkart main bana rhu aur sbhi logo se flipkart use krne ke liye kahu to plz mera product return kr lijiye mujhe cash mat dijiye aap uski jagah kuch or order krne ke liye bol dijiye main lene ko ready hu aur jo product aapne diya hai bo agar meri bajah se damage ya kharab hua hai to main apne uper risk lene ko ready hu mene abhi usai 24 hourse bhi use nhi kiya hai agar main week use kr leta main khud nhi bolta ki return kr lo but 24 ghante main aapko dena cahiye aap log ache ho mujhe pta hai meri mehnat ka paisa hai sir plz main khud flipkart main rehna cahta hu baki online website se kafi achi hai flipkart sir plz

I ordered my product at 21st september. It has been delayed 3 times and my excepted date after delay was 3rd october. This is my order id od[protected] my register phone no -[protected], it has been delayed now at 6 oct. It is been courier by blue dart. Please make sure that order been recieved by excepted date. This is my last product from flipkart from now onward i and my family member will use amazon. Thank you

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem fastly..
Phone number - [protected]

This is regards order no. Od[protected] from flipkart.

On 21st september i ordered a samsung galaxy s7 from flipkart during the big billion sale.

The delivery time on the website was "assured delivery on 22nd". However i did not receive the phone and then they informed me they would send it on 23rd. They kept increasing the delivery date by 2 days. It was a prepaid order

It is the 3rd october now and i still have not received the phone. This is to inform you that the status on the website still shows only approved. The seller has still not even packed the order and kept ready for the courier.

After number of complaints put forward to flipkart via customer care, social networking communication team, i was informed that there are issues at flipkart's end.

I do not understand why flipkart has to mention an assured delivery time when they cannot fullfill the same.

This order has been made under the exchange scheme, and as per the t&c i had formatted my old phone, removed the sim card and memory card and kept it ready for the flipkart official to collect the same and give me my new phone. However it has been 11 days now my cellphone has been switched off with a hope that flipkart will deliver my order soon.

This is very bad delivery service on the end of flipkart. On email they blame the courier service for delay in delivery. And when you speak to the customer service on the phone, they blame the seller for delaying the order. As a matter of fact, flipkart themselves do not know the actual reason for delay. This was confirmed after speaking to a senior executive on flipkart.

This is surely my last ever order on flipkart. 1st they fool customers by increasing the price and giving a discount and trying to prove they are cheap.2nd - they do not deliver the order on the date as promised.

I would like my order to be delivered immediately.

I had ordered lenovo ideapad core i5 in big billion day sale, and never received the product.

I just received a notification online that customer has rejected the order and refunded the money. When i called the customer i just received an apology.

I want to specific name of the person who rejected the order. None of my family members or i personally have got any call email or have met with delivery boy.

Order id od[protected] item)

I purchased this product on mon, sep 25th '17 and when used the product, the trimmer is making injury to the skin by cutting. I read that there are few more people who said the same in the reviews page in flipkart site.

This is very disappointing and misleading people in buying an unsafe and trimmer which is cutting the skin and doing injury.

I am concerned about the bad product being popularized and sold with wrong expectations.

I have ordered redmi note 4 mobile at 21september2017. Product is misrouted to nagaon city at 24 september. Order is cancelled 28 september without consulting with me. I have contacted flipkart customer support several time. But they only told me to give fresh order. When i ordered it was big billion offer and i ordered it at rs 9899. Now there is no offer and it current price rs 12999. That means now i require another 3100 extra rupees to give fresh order. Hence i demand the product at earlier price (Rs9899) or extra value rs 3100.

Flipkart se maine dell ka laptop liya aur uska pura paisa bhi dene ke baad flipkart ne wo product mere ghar tk nhi pahuchaya. Flipkart ka offer jhuta h wo paisa lekar product ki delivery nhi krta aur jan mene apne product ka jankari pta krya to mujhe ye pta chalta ki flipkart mera order cancelle kr diya. Flipkart praise bhi leta h aur product bhi nhi details. Main agar kisi product ke liye shop ko advance payment krti to wo product mera ho jata pr flipkart advance payment bhi lena chahte h aur product bhi nhi dena chahte. Main bas ye chahti hu ki mene jis product ka paisa me de chuki hoon wo product mujhe usi kimt pr milni chahiye. Flipkart festival me jhuta offer diya. Agar mujhe pta hota to main kahi or se shopping krti. Flipkart itne dino se paisa lekr abhi tak mera product nhi bhej rha h. Bas mujhe mera order ki gya product milna chahiye kyun ki main full payment kr chuki hoon.