Flipkart Complaints & Reviews

I have bought samsung washing machine under the 10 days replacement policy in the big billion days, but they delivered me whirlpool washing machine.

The product price after discount was 13499 but since there was card offer i paid 12149.

Now the same product is available at 14, 499.

Since i have under 10 days replacement policy, i want them to replace the same because it is their mistake of misdelivery, but now they are not replacing it.

I want either to replace or refund me the current price i.e. 14499.

There is a delayed in pick up of my flipkart order id od[protected]. This was a vector blue white fusion football shoes. My registered email id is [protected]@gmail.com. They are continuly ignoring my request please help me and resolve my issue. All thecustomer care centre keep on fooling and ignoring customer request please take action against them and concern over my request. Please resolve my request soon.

Hi sir/madam,
I have ordered a samsung tv on recent big billion day (21st sep 2017) sale under no cost emi for 3 months due, they have told me that for debit card they will charge extra amount for interest and for credit card they will not charge any extra amount. So i choose credit card (Sbi bank) option to pay. After the product is delivered i got a message from flipkart saying that "flipkart inter has been converted to 3 emis at 14% reducing rate of interest". This is not fair i totally got frustrated on seeing such message from flipkart. So, kindly consider my concer and do a needful for me.

Feel free to contact me @[protected]@gmail.com

Best regards,
Saravanan

I order redmi note 4 on 21 september it ddelivered on 22 sep. But when i open box and check phone. Its not on in a single time. I try after charge it 4 to 5 hour. But its not on. I give a complaint for replacement. But till now flipkart care is fail for resolve my problem. I have complaint 8 to 9 times but every time a new excuse give by care. I am a force person. If you are not able sole my problem i am going in court for my right.

Faces glam on eye shadow 6 g (Captivate 01)
Order id : od[protected]
I ordered this product on 20 sep, 2017 during the sale and received a damaged palette on 26 sep, 2017. I immediately informed them regarding the issue and asked for replacement.
It is 20 days since then, i have received no replacement or refund. They have cheated on me.

Sir

On 25/9/17 i have purchased a ifb make micro oven order id od[protected].

It is almost 10 days no one from ifb came for installation demo and when ever contact i have told they will come every time and on all sudden my complains closed.

But it is still pending for installation. Now i decided to return the products.

Sujit hazra m no [protected]

I have ordered a pair of lavie chappals (Oredr id : od[protected] from flipkart and i got a pair of different size which is not suitable and i cant even return or replace this product because the flipkart blocked the particular account without any prior information or accurate reason and i need to replace this product or i need refund as soon as possible, i need to get my account reactivated, username : [protected]

I have purchased bosch 290l frost free double door fridge at a discounted price during their mega sale. The payment was made and i was delivery date was given. The product was not delivered at its prescribed time and i was kept updated when it will be delivered. On 3rd october i received a message that order is canceled and i immediately called flipkart customer care and they told me that they cannot do anything and seller can cancel the order.
I told them that i spent almost 10 days waiting for the product and they keep me updating the arrival date and suddenly they can cancel the order. Customer care person told me he cannot do anything in this regards and his team will take action. I bought the product in emi and spend lots of time in selecting the product, placing an order and waiting for the arrival. I really feel cheated.

I had ordered hp 4675 printer on 21st september with exchange and bajaj finserv emi option. On 24th got a sms that product was out for delivery. I didn't receive the product on that day and raised a complaint on this. Then rescheduled with next day and complaint was open with maximum date of 28th. I was waited till 29th but the product was not got delivered and got a sms that product was cancelled by the seller. I got a call on october 2 from the flipkart and they informed that product got cancelled by the seller as the contact number was not reachable. My question here is how come seller cancel the order with the reason of mobile not reachable that too even after 5 days of out for delivery. Many time i had raised complaint between 24th to 29th september.

Please check on this and do the needful.

Hp deskjet ink advantage 4675 all-in-one multi-function wireless printer
Color: black
10 days replacement
Seller:
Omnitechretail
Ordered
Packed
Shipped
Returned
Shipment is cancelled by seller
Fri, 29th sep
5:54 pm
Your item has been returned
₹5, 5993 offers applied?

Delivery scheduled between 7 am - 9:30 pm on sun, sep 24th '17

Hello,
My name is sumit ohal, i purchased online item from flipkart, i paid them cash on delivery. When i check the item it was very thin & size was small. So on same day i gave request for return& refund. I got msg from flipkart that my return item will be picked up on 28/09/2017 but it not pick up for them so i called in customer service so he said me that he has taken the return as well as refund request for item so it, 'll pick up on
4/10/2017. I got escalated complaint msg from flipkart on same day but when, i called in flipkart customer care on 4/10/2017. Now they are saying that because technical issues my refund & return request has been cancelled & now they are saying that this item is not in refund policy u, 'll get exchange but not refund.
Order id-od[protected]

This a con, cheat... Shopping site.

Flipkart has cancelled my 14 items in below orders which were pre-paid. No body even asked me or informed me. Most of these items were available and under shipment by vendors.

Surprisingly, all these items were cancelled at 4.12 am on 29th sep 17 and it was mentioned that "i cancelled all these orders"

When i called customer care they told me i did it and if i need these product i will need to order again. Omg. I spend so much time to search and order and these people put me in such a mess. It is a trauma.

Order id: od[protected]

1. Gpet silver line pack of 30 (It was under shipped status)
2. Foster fpd-010a with 5 high quality bits
3. Flipkart smartbuy 18 piece refrigerator containers (Shipped status)
4. Nova 2 slice sandwich maker grill
5. Indiano cotton floral queen sized double bedsheet
6. Bombay dyeing cotton printed double bedsheet
7. Patidar polymers healthy sprout maker
8. Hawkins contura black 3 l pressure cooker (Shipped status)
9. Hsr collection cotton cartoon queen sized double bedsheet
10. Litleo kangling tr hose pipe (It was under packed status)
11. Prestige omega festival pack - build your kitchen set induction bottom cookware set (It was under shipped status)
12. Bosch all-in-one metal 108 piece hand tool kit
13. Levi's men blue wallet (Shipped status)
14. Royal decor plain bed/sleeping pillow pack of 4

I will soon escalate it to highest level if not properly compensated. Are these people are here to make money without caring others time, energy?

Pawan shishodia
[protected]@gmail.com
[protected]

I am not satisfied with the moto c plus phone which was delivered by flipcart on 3.10.17 for some reasons - (1) the handset was not in a short plastic packet, which is unusual. As every handset is covered with a plastic packet inside the box. (2) the seal on the screw is leveled as the letter ‘s’. It should be ‘m’ as it is moto handset. (3) the back cover looks is rough and like an ordinary cover, where other moto c plus backcovers are silky. (4) the handset looks like an old repaired set where other moto c plus sets are shining. (5) the screen guard which is on the screen given by company is not well stucked. Some air bubbles and dust show its ugliness. For these reasons i request u to investigate the matter and give me a new same handset exchanging this. I am also going to lodge a complaint against this. My order id is – od[protected]

That engineer visited my house but he didn't understand the problem he didn't find out the trobul shoot he simply said my house electrical wiring is causing for that problem it's a bullsheet analysis we used some more android mobile no one divice didn't have that problem am trying to recharge my mobile in my friends home but no results same problem occurred lake of knowledge he given that report am a regular customer to flipkart previously am purchaged lot of products from flipkart but never happened like this now am feeling very bad about flipkart customer service it's not a matter of 10000 bucks if that phone blasted due to over heating who responsible for my life please try understand customer problem take your divic and refund my amount as early as possible otherwise am putting complent on consumer court this time i loose my confidence on flipkart once you think about flipkart brand image you don't sell this type of low quality and manufacturing default products

It is to inform that i had ordered dell inspire 3162, 11 inch laptop amounting rs.25562 through credit card on 21st september 2017 with order id - od[protected]. On 28th september 2017 i had received a package from flipkart. On opening the package i'm totally disappointed because inside i found prestige nonstick cookware, it costs about 2000 rupees only.. So i didn't fully opened it.. Immediately i had informed to flipkart customer care. So far no action is initiated in this matter by flipkart.. Kindly look into this matter as i had lost 25000 rupees.

I have purçhased tempered glass, the item was broken please help me. I paid 259rs for same today I received the product but it was broken. I have not paid for broken product. The details are as below

Email I'd of my account is anurupa.[protected]@gmail.com
I mnot able to open my account.i received some item which are different from the item that was described.now I want replacement and I can't able to do this.i am complaning to customer care by calling them but thy r not ready to help me.they told me customer service team will call me but they failed the dates for 3times.please resolve the issue as soon as possible.i m complaining from 25 the sep.i want to talk to anyone of concerned team.

So I called them with the software problem on the dell laptop, they said they will replace it. I told them that to go till inside and start the laptop, I put an ID and Password which is the username. I informed them that I do not know how to remove that, so send a technician from your side. THey agreed that the technician will visit my house by 29th Sept and he never came (I have proof for everything). Then my replaced laptop which was the new one came through eKart delivery. They disgareed to give me the replaced piece as there was a username. I told them the story and they just acted like #### ### and did not give me my replacement piece. Flipkart customer service did not help at all and now my laptop deal has been shifted to 6 th oct. I have been dealing with this #### nonsense since 15 days now. I AM FED UP. I am putting a court case against Flipkart and Ekart. I have the names of the customer service people whom I had conversations with. I am very serious now. Flipkart is just stealing money from customers. I cannot believe.

Also, flipkart stop being so scared and drop me inbox messages here. If you have the guts to deal with a court case against this nonsense, call the customer. ORDER ID - OD[protected]

Sir 15 days not open my account
New password update retry
Pls my Amount open
Pls Sir 15 time customer care call me
But no response pls unblock my account
My mobile order in Flipkart pls help
PLs exchange my old mobile
Pls me Sir my offer in Flipkart debit card value check me 5 to purchasing in Flipkart I my account check my account pls help neead

Attn: Order ID
OD[protected]

Name of the ordered product : Lenovo Smart Band HW01
Amount : Rs 1439

the product is in defective and doesnt respond to any movements. the band is useless since it has a defect on not displaying information on it.
I requested for a refund but the flipkart executives are so careless that they despite of mentioning on the app, the pickup address was put wrong, Uma was the first executive who assured that refund would be applied. but she without asking entered the pickup address which i did not wished for. i called the customer care 10 times then Nirmala spoke with me and promised me that once she cancels the refund request she will be able to change the pickup location. after asking her 5 times about the refund request being taken again, she promised it would. but the request could not be completed. she left me in the back to square one. where i started. the portal again shows refund cancelled, i spoke with the senior executive regarding this issue Mr. Pratap with Incident ID IN[protected] where he assured that i will be getting a refund against the defective product received. he was not at all helpful, despite of facing difficulty due to the repeated negligence of the the customer care team, senior did not care to raise a refund request. highly irresponsive support team. i have the entire conversation recordings with me. i shall be mailing you and the entire online blog websites to expose how Flipkart customer support team works.
you guys are unable to take one simple request to refund me on a defective product which has to be picked up from Delhi.

here are the details again-

Order ID OD[protected]

Pickup location -

Ketan Jhari
E block
Geetanjali Enclave
New delhi 110017

Phone [protected]

Request : REFUND

REASON: DEFECTIVE PRODUCT

Please contact the above given number for any clarifications [protected]
he is my husband and by profession Advocate. he is really pissed at the careless attitude of the executives.
shall move forward if no swift resolution is taken.

Dear all,
I think this is the right time to show you guys how the lower management of flipkart works. I don't think so that the persons sitting at top level does not knows about this major loophole. This is the right time to shake you guys up.
The call center really sucks. I called your customer service and every time they told me different stories. I am left with no option but to write an email to you and to my utter surprise, i had placed an order of samsung galaxy j5 original battery on 14 september`17 and i got that on time. After 2-3 days i place a request to replace it as it was not working properly and whenever i try to charge my phone. It was not getting charged fully and when the battery reaches at 40-50% my phone gets switch off automatically.

After replacement, again i’m facing the same issue and i have also contacted samsung service center to know if there was some problem with my phone or not. After checking my phone they have clearly told me that battery is not an original and it is local battery. Now my replacement time is already gone, so please take this on priority basis and assist me with the further course of action.

Order id:-od[protected] and seller name:-goglesourcing

—
Thanks & regards,
Vipin kumar
[protected], [protected]